IT Service Reliability & Performance Leader

SPECTRUM IT is seeking an IT Service Performance & Reliability Manager in the United Kingdom to oversee the performance, capacity, and resilience of critical IT services. This role will ensure customer-facing services are fast and reliable, lead capacity management, and drive continuous improvement. Key qualifications include experience with AWS, Azure, ITIL v3/v4, and monitoring tools. The position offers the opportunity for significant impact on service performance and resilience.