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senior lead product manager
Cambridge University Press & Assessment
Senior Delivery Manager
Cambridge University Press & Assessment Shaftesbury Road, Cambridge, UK
Job Title:  Senior Delivery Manager Salary:  £50,900 - £68,000  Location:  Cambridge/Hybrid with 40-60% of time in the office Contract:  Permanent  Hours:  Full- time   35 hours per week Are you passionate about enabling high‑performing delivery teams and ensuring complex technology products are released safely and effectively? We are Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge. We are looking for a Senior Delivery Manager to join our Exam Technology Organisation (ETO), working within Dev and Application Services. This is a key role where you will partner closely with Product Managers and technical teams to maximise delivery flow, quality, and team effectiveness while supporting our mission of delivering trusted exams and assessments worldwide. About the role    As a Senior Delivery Manager, you will be embedded within a product team in ETO and accountable for enabling effective, predictable delivery. You will ensure there is a timely flow of work and information, support release and risk management, and proactively shape team capability and capacity to meet delivery outcomes. Working in close partnership with the Product Manager, you will help balance priorities, manage dependencies, and create the conditions for teams to perform at their best. While you will not have direct line management accountability, your influence and leadership will be critical to the success of the team and the wider organisation. Additional responsibilities and accountabilities include: Owning and overseeing release planning and release management, ensuring appropriate controls, approvals, and measures are in place Supporting forecasting and cost tracking by inputting into product budgets, including headcount, skills, and third‑party costs Proactively identifying, managing, and reporting delivery risks and cross‑team dependencies Enabling effective collaboration across product, technical, and operational stakeholders Supporting the formation and continuous improvement of delivery teams, encouraging experimentation and learning Acting as a senior point of contact for delivery matters within your area of responsibility This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.  About You    You are an experienced delivery professional who thrives in complex, fast‑moving environments and is comfortable influencing without formal authority. This role is ideal for someone who combines strong technical knowledge with proven delivery management experience, and who can translate between engineering detail and delivery outcomes. Minimum requirements: Experience working in agile delivery teams, using Scrum and/or Kanban Experience leading or enabling software delivery teams Strong stakeholder and customer management capabilities Working knowledge of release management and risk management Experience working in cross‑functional, distributed teams, including onshore and offshore collaboration Excellent communication and facilitation skills If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate: Desirable criteria: A data‑driven and probabilistic approach to delivery management Strong experience managing dependencies and reducing delivery risk A passion for continuous improvement, learning, and experimentation Confidence running workshops, ceremonies, and large group sessions Experience empowering teams and supporting decentralised decision‑making For a detailed job description, please refer to the link at the bottom of the advert on our careers site. W e are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.   Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the  gov.uk  website for guidance to understand your own eligibility based on the role you are applying for.   Rewards and benefits     We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible  rewards package , featuring family-friendly and planet-friendly benefits including:   28 days annual leave plus bank holidays  Private medical and Permanent Health Insurance   Discretionary annual bonus   Group personal pension scheme  Life assurance up to 4 x annual salary   Green travel schemes   Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be  11th May.  We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes. If you are shortlisted and progressed through the stages, you can expect: One application question at point of CV and cover letter A 15-minute screening call with the Hiring Manager. First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Final stage interview: in-person at our offices in Cambridge.     If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.  Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.   We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.      Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.  Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.  We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.   
27/04/2026
Full time
Job Title:  Senior Delivery Manager Salary:  £50,900 - £68,000  Location:  Cambridge/Hybrid with 40-60% of time in the office Contract:  Permanent  Hours:  Full- time   35 hours per week Are you passionate about enabling high‑performing delivery teams and ensuring complex technology products are released safely and effectively? We are Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge. We are looking for a Senior Delivery Manager to join our Exam Technology Organisation (ETO), working within Dev and Application Services. This is a key role where you will partner closely with Product Managers and technical teams to maximise delivery flow, quality, and team effectiveness while supporting our mission of delivering trusted exams and assessments worldwide. About the role    As a Senior Delivery Manager, you will be embedded within a product team in ETO and accountable for enabling effective, predictable delivery. You will ensure there is a timely flow of work and information, support release and risk management, and proactively shape team capability and capacity to meet delivery outcomes. Working in close partnership with the Product Manager, you will help balance priorities, manage dependencies, and create the conditions for teams to perform at their best. While you will not have direct line management accountability, your influence and leadership will be critical to the success of the team and the wider organisation. Additional responsibilities and accountabilities include: Owning and overseeing release planning and release management, ensuring appropriate controls, approvals, and measures are in place Supporting forecasting and cost tracking by inputting into product budgets, including headcount, skills, and third‑party costs Proactively identifying, managing, and reporting delivery risks and cross‑team dependencies Enabling effective collaboration across product, technical, and operational stakeholders Supporting the formation and continuous improvement of delivery teams, encouraging experimentation and learning Acting as a senior point of contact for delivery matters within your area of responsibility This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.  About You    You are an experienced delivery professional who thrives in complex, fast‑moving environments and is comfortable influencing without formal authority. This role is ideal for someone who combines strong technical knowledge with proven delivery management experience, and who can translate between engineering detail and delivery outcomes. Minimum requirements: Experience working in agile delivery teams, using Scrum and/or Kanban Experience leading or enabling software delivery teams Strong stakeholder and customer management capabilities Working knowledge of release management and risk management Experience working in cross‑functional, distributed teams, including onshore and offshore collaboration Excellent communication and facilitation skills If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate: Desirable criteria: A data‑driven and probabilistic approach to delivery management Strong experience managing dependencies and reducing delivery risk A passion for continuous improvement, learning, and experimentation Confidence running workshops, ceremonies, and large group sessions Experience empowering teams and supporting decentralised decision‑making For a detailed job description, please refer to the link at the bottom of the advert on our careers site. W e are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.   Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the  gov.uk  website for guidance to understand your own eligibility based on the role you are applying for.   Rewards and benefits     We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible  rewards package , featuring family-friendly and planet-friendly benefits including:   28 days annual leave plus bank holidays  Private medical and Permanent Health Insurance   Discretionary annual bonus   Group personal pension scheme  Life assurance up to 4 x annual salary   Green travel schemes   Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be  11th May.  We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes. If you are shortlisted and progressed through the stages, you can expect: One application question at point of CV and cover letter A 15-minute screening call with the Hiring Manager. First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Final stage interview: in-person at our offices in Cambridge.     If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.  Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.   We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.      Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.  Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.  We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.   
Cambridge University Press & Assessment
Lead Software Architect
Cambridge University Press & Assessment Shaftesbury Road, Cambridge, UK
Job Title:  Lead Software Architect Salary:  £68,600 to £91,700 Location:  Cambridge, UK – Hybrid Contract:  Permanent Hours:  Full time, 35 Hours Per Week Are you enthusiastic about shaping technology that delivers impact at scale? As we continue to evolve our digital platforms to support learners, lecturers and researchers around the world, we are looking to appoint an experienced and motivated Lead Software Architect to join our Academic Technology group here at Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge. This is a fantastic opportunity to play a meaningful role in shaping the technical foundations of globally used digital products, ensuring they remain scalable, secure and fit for the future.  About the role    As Lead Software Architect, you will be accountable for owning the software architecture and engineering delivery across a product or platform vertical within our Academic Technology group. Working at the intersection of solution architecture, product and engineering, you will translate solution designs and product priorities into well‑architected, shippable software, ensuring that technical direction is sound and delivery is sustained from planning through to production and live operation. You will provide technical leadership across the full engineering lifecycle, including backend and frontend architecture, infrastructure, CI/CD pipelines and operational readiness. While this is not primarily a hands‑on coding role, it requires a strong engineering background and the ability to review code, challenge design decisions, unblock engineers and engage directly where it adds value. A core aspect of the role is leading the adoption of AI‑enhanced engineering practices. You will shape how teams use AI‑assisted tooling across planning, development and quality assurance, focusing on responsible, practical use that measurably improves delivery quality, throughput and maintainability. You will work closely with Solution Architects, Product Owners and UX colleagues to ensure requirements are technically feasible, well specified and correctly decomposed, acting as the key technical bridge between solution intent and engineering execution.  Additional responsibilities and accountabilities:   Owning the software architecture for an assigned product or platform area, ensuring solutions support both current delivery and future scalability. Driving engineering delivery from planning through to production, translating solution designs into implementable engineering plans with clear scope, dependencies and sequencing. Providing technical leadership and direction to distributed engineering teams, including Far shore, near shore and contract resources. Removing technical blockers, making pragmatic trade‑off decisions and keeping delivery on track. Defining and upholding technical standards, patterns and engineering conventions. Leading the adoption of AI‑assisted software development practices and tooling across engineering teams. Owning operational readiness, including infrastructure, CI/CD pipelines, monitoring and developer experience. Evaluating technology and tooling choices, including build‑vs‑buy decisions, with clear and defensible rationale. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.  About You    As a senior software architecture or engineering leader, you will have a proven record of owning complex platforms or digital products end‑to‑end. You will be confident operating across technical and non‑technical audiences, bringing sound judgement, strong communication skills and a pragmatic approach to decision‑making. You will have experience translating product and solution designs into engineering delivery, leading distributed teams, and balancing technical quality with delivery pace in complex environments. If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate experience in content platforms, education technology, modern web technology stacks, or introducing new engineering tools and practices. For a detailed job description, refer to the link at the bottom of the advert on our careers site.  We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's  Offer of an Interview  commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.  Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the  gov.uk  website for guidance to understand your own eligibility based on the role you are applying for.   Rewards and benefits     We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible  rewards package , featuring family-friendly and planet-friendly benefits including:   28 days annual leave plus bank holidays  Private medical, Dental and Permanent Health Insurance   Discretionary annual bonus   Group personal pension scheme  Life assurance up to 4 x annual salary   Green travel schemes  Ready to pursue your potential? Apply now.    We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be  8th May.  We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes. We aim to support candidates by making our interview process clear and transparent. If you are shortlisted and progressed through the stages, you can expect:      2 questions to answer at the application stage with a CV. A 15-minute screening call with the Hiring Manager. First stage interview, in person (if possible) with senior engineering and product colleagues. Final stage interview: with Hiring Manager and Group Director, in-person at our offices in Cambridge.   If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.  Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.       We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.  Why join us   Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers, and researchers across the globe – for the benefit of individuals, society, and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.  Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.  We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.  
27/04/2026
Full time
Job Title:  Lead Software Architect Salary:  £68,600 to £91,700 Location:  Cambridge, UK – Hybrid Contract:  Permanent Hours:  Full time, 35 Hours Per Week Are you enthusiastic about shaping technology that delivers impact at scale? As we continue to evolve our digital platforms to support learners, lecturers and researchers around the world, we are looking to appoint an experienced and motivated Lead Software Architect to join our Academic Technology group here at Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge. This is a fantastic opportunity to play a meaningful role in shaping the technical foundations of globally used digital products, ensuring they remain scalable, secure and fit for the future.  About the role    As Lead Software Architect, you will be accountable for owning the software architecture and engineering delivery across a product or platform vertical within our Academic Technology group. Working at the intersection of solution architecture, product and engineering, you will translate solution designs and product priorities into well‑architected, shippable software, ensuring that technical direction is sound and delivery is sustained from planning through to production and live operation. You will provide technical leadership across the full engineering lifecycle, including backend and frontend architecture, infrastructure, CI/CD pipelines and operational readiness. While this is not primarily a hands‑on coding role, it requires a strong engineering background and the ability to review code, challenge design decisions, unblock engineers and engage directly where it adds value. A core aspect of the role is leading the adoption of AI‑enhanced engineering practices. You will shape how teams use AI‑assisted tooling across planning, development and quality assurance, focusing on responsible, practical use that measurably improves delivery quality, throughput and maintainability. You will work closely with Solution Architects, Product Owners and UX colleagues to ensure requirements are technically feasible, well specified and correctly decomposed, acting as the key technical bridge between solution intent and engineering execution.  Additional responsibilities and accountabilities:   Owning the software architecture for an assigned product or platform area, ensuring solutions support both current delivery and future scalability. Driving engineering delivery from planning through to production, translating solution designs into implementable engineering plans with clear scope, dependencies and sequencing. Providing technical leadership and direction to distributed engineering teams, including Far shore, near shore and contract resources. Removing technical blockers, making pragmatic trade‑off decisions and keeping delivery on track. Defining and upholding technical standards, patterns and engineering conventions. Leading the adoption of AI‑assisted software development practices and tooling across engineering teams. Owning operational readiness, including infrastructure, CI/CD pipelines, monitoring and developer experience. Evaluating technology and tooling choices, including build‑vs‑buy decisions, with clear and defensible rationale. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.  About You    As a senior software architecture or engineering leader, you will have a proven record of owning complex platforms or digital products end‑to‑end. You will be confident operating across technical and non‑technical audiences, bringing sound judgement, strong communication skills and a pragmatic approach to decision‑making. You will have experience translating product and solution designs into engineering delivery, leading distributed teams, and balancing technical quality with delivery pace in complex environments. If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate experience in content platforms, education technology, modern web technology stacks, or introducing new engineering tools and practices. For a detailed job description, refer to the link at the bottom of the advert on our careers site.  We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's  Offer of an Interview  commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.  Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the  gov.uk  website for guidance to understand your own eligibility based on the role you are applying for.   Rewards and benefits     We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible  rewards package , featuring family-friendly and planet-friendly benefits including:   28 days annual leave plus bank holidays  Private medical, Dental and Permanent Health Insurance   Discretionary annual bonus   Group personal pension scheme  Life assurance up to 4 x annual salary   Green travel schemes  Ready to pursue your potential? Apply now.    We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be  8th May.  We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes. We aim to support candidates by making our interview process clear and transparent. If you are shortlisted and progressed through the stages, you can expect:      2 questions to answer at the application stage with a CV. A 15-minute screening call with the Hiring Manager. First stage interview, in person (if possible) with senior engineering and product colleagues. Final stage interview: with Hiring Manager and Group Director, in-person at our offices in Cambridge.   If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.  Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.       We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.  Why join us   Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers, and researchers across the globe – for the benefit of individuals, society, and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.  Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.  We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.  
The National Archives
Digital & Technology Infrastructure Services Manager
The National Archives Kew, Richmond, UK
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.  Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.  Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
Creative Support
IT and Digital Development Manager
Creative Support Stockport, UK
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.  This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.  Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.  You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.  The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.  This varied role will include specific responsibility for: Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation Ensure strong cyber security practices are embedded and consistently applied across the organisation Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation  We will support your ongoing professional development with access to training and membership of professional networks.  We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.  For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk  Vacancy Reference Number: 84299 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number   Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.   We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.  Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .    
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.  This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.  Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.  You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.  The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.  This varied role will include specific responsibility for: Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation Ensure strong cyber security practices are embedded and consistently applied across the organisation Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation  We will support your ongoing professional development with access to training and membership of professional networks.  We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.  For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk  Vacancy Reference Number: 84299 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number   Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.   We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.  Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .    
Government Digital & Data
Senior Product Manager - UK Health Security Agency - G7
Government Digital & Data
Location: Birmingham, Leeds, Liverpool, London Shape the digital products that protect the nation's health. UKHSA is looking for a Senior Product Manager to lead delivery across critical platforms, turning data into insight and services that make a real-world impact. About the role You'll join UKHSA's Digital Development and Operations Team , part of the Chief Data Officer (CDO) Group. In this role, you will: Lead one or two multi-disciplinary product squads Shape product strategy within a wider portfolio of work Work closely with clinical and non-clinical stakeholders across the organisation Drive delivery of services aligned to Digital Service Standards What you'll be doing You'll take ownership of product delivery from strategy through to execution: Defining product vision, strategy and roadmap Managing and prioritising the product backlog to maximise value Working with users and stakeholders to set priorities across platforms Leading delivery of both new products and improvements to existing services Using user research and data to inform product decisions Translating complex user needs into clear product outcomes Collaborating across agile teams to deliver high-quality digital services Championing digital and agile ways of working across the organisation What we're looking for We're looking for a confident product leader who can work at pace and influence at all levels: Experience delivering products aligned to Digital Service Standards Strong stakeholder engagement , including gaining senior buy-in Solid experience working in agile environments A user-focused mindset, using insight to prioritise effectively Experience managing products across the full lifecycle Understanding of operational delivery and live service management Ability to identify problems and lead solutions Experience defining and measuring product outcomes and success Strong product leadership, with a focus on value, strategy and outcomes Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
19/05/2026
Full time
Location: Birmingham, Leeds, Liverpool, London Shape the digital products that protect the nation's health. UKHSA is looking for a Senior Product Manager to lead delivery across critical platforms, turning data into insight and services that make a real-world impact. About the role You'll join UKHSA's Digital Development and Operations Team , part of the Chief Data Officer (CDO) Group. In this role, you will: Lead one or two multi-disciplinary product squads Shape product strategy within a wider portfolio of work Work closely with clinical and non-clinical stakeholders across the organisation Drive delivery of services aligned to Digital Service Standards What you'll be doing You'll take ownership of product delivery from strategy through to execution: Defining product vision, strategy and roadmap Managing and prioritising the product backlog to maximise value Working with users and stakeholders to set priorities across platforms Leading delivery of both new products and improvements to existing services Using user research and data to inform product decisions Translating complex user needs into clear product outcomes Collaborating across agile teams to deliver high-quality digital services Championing digital and agile ways of working across the organisation What we're looking for We're looking for a confident product leader who can work at pace and influence at all levels: Experience delivering products aligned to Digital Service Standards Strong stakeholder engagement , including gaining senior buy-in Solid experience working in agile environments A user-focused mindset, using insight to prioritise effectively Experience managing products across the full lifecycle Understanding of operational delivery and live service management Ability to identify problems and lead solutions Experience defining and measuring product outcomes and success Strong product leadership, with a focus on value, strategy and outcomes Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
Commercial Business Development Manager - Legal/Property Technology
MLR Associates
Commercial Business Development Manager LegalTech/PropTech Global Leading Award Winning Technology Brand SaaS - Platform based Technology Services £200k package uncapped We are seeking a highly experienced and self-sufficient Business Development professional to drive new client acquisition within the UK legal/property sector, with a specific focus on Commercial Real Estate law firms.This role is a pure new business hunter position, targeting top-tier firms. The successful candidate will bring an established network of contacts, a deep understanding of the legal market, and a proven track record of selling legal technology solutions into Top 200 UK law firms. Key Responsibilities Identify, target, and win new business within Commercial Real Estate law firms across the UK Build and execute a strategic sales plan focused on top 200 UK law firms Leverage an existing network of senior contacts (partners, heads of real estate, innovation/IT leaders) Develop and manage a strong pipeline of qualified opportunities Lead the full sales cycle from prospecting through to close Build long-term, trusted relationships with key stakeholders Collaborate with internal teams (marketing, product, leadership) to tailor propositions Represent the company at industry events, networking opportunities, and client meetings Consistently meet and exceed revenue targets
19/05/2026
Full time
Commercial Business Development Manager LegalTech/PropTech Global Leading Award Winning Technology Brand SaaS - Platform based Technology Services £200k package uncapped We are seeking a highly experienced and self-sufficient Business Development professional to drive new client acquisition within the UK legal/property sector, with a specific focus on Commercial Real Estate law firms.This role is a pure new business hunter position, targeting top-tier firms. The successful candidate will bring an established network of contacts, a deep understanding of the legal market, and a proven track record of selling legal technology solutions into Top 200 UK law firms. Key Responsibilities Identify, target, and win new business within Commercial Real Estate law firms across the UK Build and execute a strategic sales plan focused on top 200 UK law firms Leverage an existing network of senior contacts (partners, heads of real estate, innovation/IT leaders) Develop and manage a strong pipeline of qualified opportunities Lead the full sales cycle from prospecting through to close Build long-term, trusted relationships with key stakeholders Collaborate with internal teams (marketing, product, leadership) to tailor propositions Represent the company at industry events, networking opportunities, and client meetings Consistently meet and exceed revenue targets
Wallace Hind Selection
Business Development Manager
Wallace Hind Selection Blackburn, Lancashire
I believe the best sales roles give you three things: a market that's growing, a product you can stand behind, and the autonomy to make a real impact. This, is exactly that! As a global leader in the manufacture of high-quality metal detectors and checkweighers for the food and pharmaceutical industries and a reputation built on reliability and innovation, we are now investing heavily in UK growth. As part of that growth, we are looking for a commercially driven Business Development Manager to take ownership of the Northwest region. BASIC SALARY: circa £60,000 BENEFITS: OTE commission: £20,000 (£5,000 guaranteed in year one) 25 Days Holiday, plus Bank holidays Company Vehicle or allowance Access to company benefits package including pension, wellbeing support and lifestyle benefits LOCATION: Home based in the Northwest of England You could live: Manchester, Liverpool, Stoke on Trent, Preston, Blackburn, Chester, Warrington, Crewe or Stockport Why this role stands out: Genuine earning potential - uncapped with strong accelerators Low-risk start - year one is all about learning; your effort and activity are more important than the end results Autonomy - you own your region, your strategy, and your pipeline Market leading product - high-quality, technically strong solutions that address real issues. Global backing - established brand with clear growth ambitions JOB DESCRIPTION: Business Development Manager Sales Manager, Regional Sales Manager - capital equipment, metal detectors, checkweighers, food manufacturing This Business Development Manager role isn't an account management role disguised as new business. Whilst you'll inherit existing customers (c150) including some national and global brand owners, and you'll look to grow them we want to be clear this is about engaging with those new targets as our products are built to last! The real success in this role comes from your ability to open doors, build relationships, and win new business with your target audience. You'll take full ownership of your territory: Developing long-term, strategic relationships (sale cycles include trials / demos and can be 8 weeks, but also up to 2 years) Identify, target and approach new applications and sales opportunities (we know most of your targets, 90% of which are food and beverage manufacturers) Managing the full sales cycle from prospecting through to close Working collaboratively across, engineering, procurement, operations and senior leadership decision makers to deliver the right technical solution Average Order Values of c£15,000-£30,000 with one to two sales per order, three to four orders per month. This is a role for someone who enjoys being out in the field, getting face to face, influencing decisions, and building something over time. PERSON SPECFICIATION : Business Development Manager Sales Manager, Regional Sales Manager - capital equipment, metal detectors, checkweighers, food manufacturing We are open on background! You'll be a tenacious individual who enjoys the autonomy of running your own territory, you'll be humble and hungry to learn. Our products have key features and the client has a legal obligation to use them (ours or the competition), you'll enjoy selling via pride and belief as well as knowledge and integrity. This Business Development Manager role will suit someone who is: Proven in field-based B2B sales (most likely equipment or components into food, packaging, or manufacturing) Proven and confident working at both operational and strategic levels Comfortable with longer sales cycles and technical conversations, with the ability to close and drive next steps. Self-motivated, organised, and proactive in building a territory Most importantly, you'll be someone who enjoys creating opportunities rather than waiting for them. THE COMPANY: Established for over 30 years, sales in 40 countries and operations across 4 continents means we can truly offer a global reach. Our commitment to quality and the pursuit of outstanding service never waivers. We are proud of our products, people and our enviable list of clients. Come and be part of something where you're valued, empowered and rewarded. PROSPECTS: We have a strong commitment to a personal development plan for our employees. Diverse career progression opportunities also exist within an international manufacturing organisation operating globally. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Manager, Business Development Manager, Sales Engineer, Key Account Manager, Regional Sales Manager - Capital Equipment, Inspection Machinery, Food Process and Packaging Machinery, Pharmaceutical Process and Packaging Machinery, Conveyors, Metal Detectors, Checkweighers INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SP18473, Wallace Hind Selection
19/05/2026
Full time
I believe the best sales roles give you three things: a market that's growing, a product you can stand behind, and the autonomy to make a real impact. This, is exactly that! As a global leader in the manufacture of high-quality metal detectors and checkweighers for the food and pharmaceutical industries and a reputation built on reliability and innovation, we are now investing heavily in UK growth. As part of that growth, we are looking for a commercially driven Business Development Manager to take ownership of the Northwest region. BASIC SALARY: circa £60,000 BENEFITS: OTE commission: £20,000 (£5,000 guaranteed in year one) 25 Days Holiday, plus Bank holidays Company Vehicle or allowance Access to company benefits package including pension, wellbeing support and lifestyle benefits LOCATION: Home based in the Northwest of England You could live: Manchester, Liverpool, Stoke on Trent, Preston, Blackburn, Chester, Warrington, Crewe or Stockport Why this role stands out: Genuine earning potential - uncapped with strong accelerators Low-risk start - year one is all about learning; your effort and activity are more important than the end results Autonomy - you own your region, your strategy, and your pipeline Market leading product - high-quality, technically strong solutions that address real issues. Global backing - established brand with clear growth ambitions JOB DESCRIPTION: Business Development Manager Sales Manager, Regional Sales Manager - capital equipment, metal detectors, checkweighers, food manufacturing This Business Development Manager role isn't an account management role disguised as new business. Whilst you'll inherit existing customers (c150) including some national and global brand owners, and you'll look to grow them we want to be clear this is about engaging with those new targets as our products are built to last! The real success in this role comes from your ability to open doors, build relationships, and win new business with your target audience. You'll take full ownership of your territory: Developing long-term, strategic relationships (sale cycles include trials / demos and can be 8 weeks, but also up to 2 years) Identify, target and approach new applications and sales opportunities (we know most of your targets, 90% of which are food and beverage manufacturers) Managing the full sales cycle from prospecting through to close Working collaboratively across, engineering, procurement, operations and senior leadership decision makers to deliver the right technical solution Average Order Values of c£15,000-£30,000 with one to two sales per order, three to four orders per month. This is a role for someone who enjoys being out in the field, getting face to face, influencing decisions, and building something over time. PERSON SPECFICIATION : Business Development Manager Sales Manager, Regional Sales Manager - capital equipment, metal detectors, checkweighers, food manufacturing We are open on background! You'll be a tenacious individual who enjoys the autonomy of running your own territory, you'll be humble and hungry to learn. Our products have key features and the client has a legal obligation to use them (ours or the competition), you'll enjoy selling via pride and belief as well as knowledge and integrity. This Business Development Manager role will suit someone who is: Proven in field-based B2B sales (most likely equipment or components into food, packaging, or manufacturing) Proven and confident working at both operational and strategic levels Comfortable with longer sales cycles and technical conversations, with the ability to close and drive next steps. Self-motivated, organised, and proactive in building a territory Most importantly, you'll be someone who enjoys creating opportunities rather than waiting for them. THE COMPANY: Established for over 30 years, sales in 40 countries and operations across 4 continents means we can truly offer a global reach. Our commitment to quality and the pursuit of outstanding service never waivers. We are proud of our products, people and our enviable list of clients. Come and be part of something where you're valued, empowered and rewarded. PROSPECTS: We have a strong commitment to a personal development plan for our employees. Diverse career progression opportunities also exist within an international manufacturing organisation operating globally. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Manager, Business Development Manager, Sales Engineer, Key Account Manager, Regional Sales Manager - Capital Equipment, Inspection Machinery, Food Process and Packaging Machinery, Pharmaceutical Process and Packaging Machinery, Conveyors, Metal Detectors, Checkweighers INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SP18473, Wallace Hind Selection
Wallace Hind Selection
Business Development Manager
Wallace Hind Selection Crewe, Cheshire
I believe the best sales roles give you three things: a market that's growing, a product you can stand behind, and the autonomy to make a real impact. This, is exactly that! As a global leader in the manufacture of high-quality metal detectors and checkweighers for the food and pharmaceutical industries and a reputation built on reliability and innovation, we are now investing heavily in UK growth. As part of that growth, we are looking for a commercially driven Business Development Manager to take ownership of the Northwest region. BASIC SALARY: circa £60,000 BENEFITS: OTE commission: £20,000 (£5,000 guaranteed in year one) 25 Days Holiday, plus Bank holidays Company Vehicle or allowance Access to company benefits package including pension, wellbeing support and lifestyle benefits LOCATION: Home based in the Northwest of England You could live: Manchester, Liverpool, Stoke on Trent, Preston, Blackburn, Chester, Warrington, Crewe or Stockport Why this role stands out: Genuine earning potential - uncapped with strong accelerators Low-risk start - year one is all about learning; your effort and activity are more important than the end results Autonomy - you own your region, your strategy, and your pipeline Market leading product - high-quality, technically strong solutions that address real issues. Global backing - established brand with clear growth ambitions JOB DESCRIPTION: Business Development Manager Sales Manager, Regional Sales Manager - capital equipment, metal detectors, checkweighers, food manufacturing This Business Development Manager role isn't an account management role disguised as new business. Whilst you'll inherit existing customers (c150) including some national and global brand owners, and you'll look to grow them we want to be clear this is about engaging with those new targets as our products are built to last! The real success in this role comes from your ability to open doors, build relationships, and win new business with your target audience. You'll take full ownership of your territory: Developing long-term, strategic relationships (sale cycles include trials / demos and can be 8 weeks, but also up to 2 years) Identify, target and approach new applications and sales opportunities (we know most of your targets, 90% of which are food and beverage manufacturers) Managing the full sales cycle from prospecting through to close Working collaboratively across, engineering, procurement, operations and senior leadership decision makers to deliver the right technical solution Average Order Values of c£15,000-£30,000 with one to two sales per order, three to four orders per month. This is a role for someone who enjoys being out in the field, getting face to face, influencing decisions, and building something over time. PERSON SPECFICIATION : Business Development Manager Sales Manager, Regional Sales Manager - capital equipment, metal detectors, checkweighers, food manufacturing We are open on background! You'll be a tenacious individual who enjoys the autonomy of running your own territory, you'll be humble and hungry to learn. Our products have key features and the client has a legal obligation to use them (ours or the competition), you'll enjoy selling via pride and belief as well as knowledge and integrity. This Business Development Manager role will suit someone who is: Proven in field-based B2B sales (most likely equipment or components into food, packaging, or manufacturing) Proven and confident working at both operational and strategic levels Comfortable with longer sales cycles and technical conversations, with the ability to close and drive next steps. Self-motivated, organised, and proactive in building a territory Most importantly, you'll be someone who enjoys creating opportunities rather than waiting for them. THE COMPANY: Established for over 30 years, sales in 40 countries and operations across 4 continents means we can truly offer a global reach. Our commitment to quality and the pursuit of outstanding service never waivers. We are proud of our products, people and our enviable list of clients. Come and be part of something where you're valued, empowered and rewarded. PROSPECTS: We have a strong commitment to a personal development plan for our employees. Diverse career progression opportunities also exist within an international manufacturing organisation operating globally. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Manager, Business Development Manager, Sales Engineer, Key Account Manager, Regional Sales Manager - Capital Equipment, Inspection Machinery, Food Process and Packaging Machinery, Pharmaceutical Process and Packaging Machinery, Conveyors, Metal Detectors, Checkweighers INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SP18473, Wallace Hind Selection
19/05/2026
Full time
I believe the best sales roles give you three things: a market that's growing, a product you can stand behind, and the autonomy to make a real impact. This, is exactly that! As a global leader in the manufacture of high-quality metal detectors and checkweighers for the food and pharmaceutical industries and a reputation built on reliability and innovation, we are now investing heavily in UK growth. As part of that growth, we are looking for a commercially driven Business Development Manager to take ownership of the Northwest region. BASIC SALARY: circa £60,000 BENEFITS: OTE commission: £20,000 (£5,000 guaranteed in year one) 25 Days Holiday, plus Bank holidays Company Vehicle or allowance Access to company benefits package including pension, wellbeing support and lifestyle benefits LOCATION: Home based in the Northwest of England You could live: Manchester, Liverpool, Stoke on Trent, Preston, Blackburn, Chester, Warrington, Crewe or Stockport Why this role stands out: Genuine earning potential - uncapped with strong accelerators Low-risk start - year one is all about learning; your effort and activity are more important than the end results Autonomy - you own your region, your strategy, and your pipeline Market leading product - high-quality, technically strong solutions that address real issues. Global backing - established brand with clear growth ambitions JOB DESCRIPTION: Business Development Manager Sales Manager, Regional Sales Manager - capital equipment, metal detectors, checkweighers, food manufacturing This Business Development Manager role isn't an account management role disguised as new business. Whilst you'll inherit existing customers (c150) including some national and global brand owners, and you'll look to grow them we want to be clear this is about engaging with those new targets as our products are built to last! The real success in this role comes from your ability to open doors, build relationships, and win new business with your target audience. You'll take full ownership of your territory: Developing long-term, strategic relationships (sale cycles include trials / demos and can be 8 weeks, but also up to 2 years) Identify, target and approach new applications and sales opportunities (we know most of your targets, 90% of which are food and beverage manufacturers) Managing the full sales cycle from prospecting through to close Working collaboratively across, engineering, procurement, operations and senior leadership decision makers to deliver the right technical solution Average Order Values of c£15,000-£30,000 with one to two sales per order, three to four orders per month. This is a role for someone who enjoys being out in the field, getting face to face, influencing decisions, and building something over time. PERSON SPECFICIATION : Business Development Manager Sales Manager, Regional Sales Manager - capital equipment, metal detectors, checkweighers, food manufacturing We are open on background! You'll be a tenacious individual who enjoys the autonomy of running your own territory, you'll be humble and hungry to learn. Our products have key features and the client has a legal obligation to use them (ours or the competition), you'll enjoy selling via pride and belief as well as knowledge and integrity. This Business Development Manager role will suit someone who is: Proven in field-based B2B sales (most likely equipment or components into food, packaging, or manufacturing) Proven and confident working at both operational and strategic levels Comfortable with longer sales cycles and technical conversations, with the ability to close and drive next steps. Self-motivated, organised, and proactive in building a territory Most importantly, you'll be someone who enjoys creating opportunities rather than waiting for them. THE COMPANY: Established for over 30 years, sales in 40 countries and operations across 4 continents means we can truly offer a global reach. Our commitment to quality and the pursuit of outstanding service never waivers. We are proud of our products, people and our enviable list of clients. Come and be part of something where you're valued, empowered and rewarded. PROSPECTS: We have a strong commitment to a personal development plan for our employees. Diverse career progression opportunities also exist within an international manufacturing organisation operating globally. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Manager, Business Development Manager, Sales Engineer, Key Account Manager, Regional Sales Manager - Capital Equipment, Inspection Machinery, Food Process and Packaging Machinery, Pharmaceutical Process and Packaging Machinery, Conveyors, Metal Detectors, Checkweighers INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SP18473, Wallace Hind Selection
MCS Group
Business Development Manager
MCS Group
MCS Group are delighted to be partnering with a growing and ambitious engineering and manufacturing business to recruit a Business Development Manager to join their senior leadership team. This is an exciting opportunity for a commercially driven professional to play a pivotal role in shaping company strategy, driving revenue growth, and expanding market presence across Ireland, GB, and international markets. This well-established business has built a strong reputation for delivering high-quality engineered solutions across multiple industries and continues to invest in innovation, people, and long-term growth. The successful candidate will take ownership of the company's sales performance, leading the Sales function while developing strong customer relationships and identifying new business opportunities across targeted sectors and geographies. Roles & Responsibilities Develop and execute a clear business development and sales strategy aligned with company growth objectives Lead, coach, and manage the Sales Team to achieve targets and drive continuous improvement Identify and secure new business opportunities across target sectors and geographic markets Strengthen both new and existing customer relationships by supporting customers and understanding their operational requirements Manage the full sales lifecycle from initial enquiry through quotation, negotiation, and order placement Work closely with engineering, production, and technical teams to develop tailored customer solutions Oversee marketing activities including branding, customer communications, digital presence, and industry events Prepare and deliver professional customer presentations, proposals, and commercial negotiations Ensure all sales and marketing activities operate within agreed budgets while delivering strong commercial returns Contribute to wider company strategy and decision-making as part of the senior management team Support the continued development of the company's presence within quarrying, agricultural, waste machinery, and related engineering sectors Monitor market trends, competitor activity, and emerging opportunities to support long-term business growth Essential Criteria Proven experience in a senior business development or sales leadership role within engineering or manufacturing Demonstrated track record of delivering revenue growth and managing key customer accounts Experience working with OEM customers and complex engineered products Previous experience creating and implementing sales strategy within an engineering or manufacturing environment Self-motivated and results-driven with the ability to operate strategically and operationally Experience developing international markets Strong understanding of general engineering principles, ideally within quarrying, agricultural, or waste machinery sectors Full, clean driving licence and willingness to travel regularly to target markets What's On Offer Base salary between £45K - £60K with performance-based bonus structure Opportunity to join a growing and forward-thinking engineering business Key leadership role with direct influence on company growth and strategic direction Company pension contribution Ongoing personal and professional development opportunities Long-term career progression within an innovative and highly respected manufacturing environment Early finish on Fridays How To Apply To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Charlie Plant, Associate Specialist Consultant at MCS Group on . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs jobs MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.
19/05/2026
Full time
MCS Group are delighted to be partnering with a growing and ambitious engineering and manufacturing business to recruit a Business Development Manager to join their senior leadership team. This is an exciting opportunity for a commercially driven professional to play a pivotal role in shaping company strategy, driving revenue growth, and expanding market presence across Ireland, GB, and international markets. This well-established business has built a strong reputation for delivering high-quality engineered solutions across multiple industries and continues to invest in innovation, people, and long-term growth. The successful candidate will take ownership of the company's sales performance, leading the Sales function while developing strong customer relationships and identifying new business opportunities across targeted sectors and geographies. Roles & Responsibilities Develop and execute a clear business development and sales strategy aligned with company growth objectives Lead, coach, and manage the Sales Team to achieve targets and drive continuous improvement Identify and secure new business opportunities across target sectors and geographic markets Strengthen both new and existing customer relationships by supporting customers and understanding their operational requirements Manage the full sales lifecycle from initial enquiry through quotation, negotiation, and order placement Work closely with engineering, production, and technical teams to develop tailored customer solutions Oversee marketing activities including branding, customer communications, digital presence, and industry events Prepare and deliver professional customer presentations, proposals, and commercial negotiations Ensure all sales and marketing activities operate within agreed budgets while delivering strong commercial returns Contribute to wider company strategy and decision-making as part of the senior management team Support the continued development of the company's presence within quarrying, agricultural, waste machinery, and related engineering sectors Monitor market trends, competitor activity, and emerging opportunities to support long-term business growth Essential Criteria Proven experience in a senior business development or sales leadership role within engineering or manufacturing Demonstrated track record of delivering revenue growth and managing key customer accounts Experience working with OEM customers and complex engineered products Previous experience creating and implementing sales strategy within an engineering or manufacturing environment Self-motivated and results-driven with the ability to operate strategically and operationally Experience developing international markets Strong understanding of general engineering principles, ideally within quarrying, agricultural, or waste machinery sectors Full, clean driving licence and willingness to travel regularly to target markets What's On Offer Base salary between £45K - £60K with performance-based bonus structure Opportunity to join a growing and forward-thinking engineering business Key leadership role with direct influence on company growth and strategic direction Company pension contribution Ongoing personal and professional development opportunities Long-term career progression within an innovative and highly respected manufacturing environment Early finish on Fridays How To Apply To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Charlie Plant, Associate Specialist Consultant at MCS Group on . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs jobs MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.
Vermelo RPO
Delivery Manager - 12 month FTC
Vermelo RPO
Delivery Manager - 12 month FTC Location: This is a flexible, hybrid role and can be based from any of our offices in Manchester, Stoke, Southport, Peterborough or Tunbridge Wells. We also have largely remote working options available. This role sits within out IT Operations department. As a Delivery Manager, you will be responsible for one or more squads, enabling them to develop and deliver exceptional technology products. You will coach and instil sustainable practices such as self-organisation, teamwork, and continuous improvement. Your role will be to cultivate a growth mindset, fostering a process, culture, and environment that empowers highly motivated, innovative squads to reach their full potential and deliver value for the business. Understanding the business delivery roadmap and technology landscape allows this role to effectively plan and ensure a reliably predictable change cycle. Key Accountabilities and Responsibilities: Lead teams and deliver change with your delivery expertise, utilising effective frameworks and best practices set out by the Head of Delivery Enablement. Provide effective coaching and guidance to your squads. Build, maintain and continually improve motivated, collaborative, and productive teams, fostering a positive and high-performing work environment. Support delivery by monitoring and reporting progress, ensuring timely and effective implementation. Communicate issues and impediments promptly to facilitate rapid decision-making. Manage expectations with senior colleagues and stakeholders, ensuring alignment and transparency. Track and report key performance metrics to stakeholders, providing insights into squad progress and areas for improvement. Collaborate closely with PM's, PO's and Senior DMs to prioritise and distribute work, ensuring alignment with organisational goals. Challenge teams to identify and address assumptions and risks throughout the delivery process, ensuring proactive risk management. Keep teams focused on delivering high-quality products and services, meeting or exceeding stakeholder expectations. Foster relationships for efficient cross-team collaboration and dependency management, enhancing overall organisational effectiveness. Collaborate with Technical Managers on resource allocation and feedback. Manage cross-squad dependencies to ensure seamless integration and collaboration. Continuously evaluate and improve best practices within the Delivery community. Skills, Experience and Knowledge: Proficiency in delivery practises including Agile and Lean, with a strong track record of building high-performing delivery teams using Scrum. Strong background in coaching with a passion for developing others. Ability to influence others and outstanding facilitation skills. Efficient in identifying and mitigating potential blockers or risks in delivery. Adequate technical understanding of software and the Software Development Life Cycle (SDLC). Ability to communicate effectively between technical and non-technical stakeholders. Skilled in communicating and visualising progress towards goals using delivery plans, metrics, and forecasting techniques. Familiarity with delivery management tools like Jira, Confluence, Trello, or Azure DevOps to streamline workflows (Advantageous). Experience in strategic planning and contributing to high-level decision-making (Advantageous). Relevant Agile certifications e.g. Certified Scrum Master, SAFe Agilist (Advantageous) Benefits: Starting with 24 days annual leave (plus bank holidays), this does increase with service Opportunity for a yearly bonus Collaborative, fast paced working environment Hybrid Working Modern, vibrant offices About Us Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners.
19/05/2026
Full time
Delivery Manager - 12 month FTC Location: This is a flexible, hybrid role and can be based from any of our offices in Manchester, Stoke, Southport, Peterborough or Tunbridge Wells. We also have largely remote working options available. This role sits within out IT Operations department. As a Delivery Manager, you will be responsible for one or more squads, enabling them to develop and deliver exceptional technology products. You will coach and instil sustainable practices such as self-organisation, teamwork, and continuous improvement. Your role will be to cultivate a growth mindset, fostering a process, culture, and environment that empowers highly motivated, innovative squads to reach their full potential and deliver value for the business. Understanding the business delivery roadmap and technology landscape allows this role to effectively plan and ensure a reliably predictable change cycle. Key Accountabilities and Responsibilities: Lead teams and deliver change with your delivery expertise, utilising effective frameworks and best practices set out by the Head of Delivery Enablement. Provide effective coaching and guidance to your squads. Build, maintain and continually improve motivated, collaborative, and productive teams, fostering a positive and high-performing work environment. Support delivery by monitoring and reporting progress, ensuring timely and effective implementation. Communicate issues and impediments promptly to facilitate rapid decision-making. Manage expectations with senior colleagues and stakeholders, ensuring alignment and transparency. Track and report key performance metrics to stakeholders, providing insights into squad progress and areas for improvement. Collaborate closely with PM's, PO's and Senior DMs to prioritise and distribute work, ensuring alignment with organisational goals. Challenge teams to identify and address assumptions and risks throughout the delivery process, ensuring proactive risk management. Keep teams focused on delivering high-quality products and services, meeting or exceeding stakeholder expectations. Foster relationships for efficient cross-team collaboration and dependency management, enhancing overall organisational effectiveness. Collaborate with Technical Managers on resource allocation and feedback. Manage cross-squad dependencies to ensure seamless integration and collaboration. Continuously evaluate and improve best practices within the Delivery community. Skills, Experience and Knowledge: Proficiency in delivery practises including Agile and Lean, with a strong track record of building high-performing delivery teams using Scrum. Strong background in coaching with a passion for developing others. Ability to influence others and outstanding facilitation skills. Efficient in identifying and mitigating potential blockers or risks in delivery. Adequate technical understanding of software and the Software Development Life Cycle (SDLC). Ability to communicate effectively between technical and non-technical stakeholders. Skilled in communicating and visualising progress towards goals using delivery plans, metrics, and forecasting techniques. Familiarity with delivery management tools like Jira, Confluence, Trello, or Azure DevOps to streamline workflows (Advantageous). Experience in strategic planning and contributing to high-level decision-making (Advantageous). Relevant Agile certifications e.g. Certified Scrum Master, SAFe Agilist (Advantageous) Benefits: Starting with 24 days annual leave (plus bank holidays), this does increase with service Opportunity for a yearly bonus Collaborative, fast paced working environment Hybrid Working Modern, vibrant offices About Us Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners.
Analytics Manager
B&Q Limited Chandler's Ford, Hampshire
Overview Permanent Up to 75,000 + Pension + PMI +ShareSave+ 6.6 weeks holiday+ Hybrid Working Southampton, Store Support Office We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they'll love. Join us as a Senior Analytics Manager and you'll be a big part of this. Role Purpose: Reporting into the Senior Customer Analytics Manager within the Customer & Data Team at B&Q, the Analytics Manager will be responsible for delivering high quality analysis and insights, answering complex and diverse questions from across the business. They will interact with a varied group of stakeholders to drive up the understanding of customers across the organisation, helping to shape our future strategies, improve customer experience, deepen engagement, drive revenue and improve business efficiencies across both B&Q and TradePoint. What's the job? Responsible for analysis related to understanding customers, CRM & Loyalty, marketing performance, and broader retail Insight requirements. Lead the planning, prioritisation and delivery of analytical work, managing the backlog using Agile practices and making clear trade off decisions across competing demands. Lead a functional area of analysis within the team, while also supporting the wider set of deliverables across the business by identifying opportunities and making informed recommendations. Run complex and high value analysis, forecasting and set the analytical bar for your domain through robust methods, clear recommendations and strong commercial judgement. Coach, develop and lead analysts, building strong technical capability, commercial awareness and stakeholder influence. Create a culture of learning, clarity, ownership and accountability. Shape and challenge stakeholder demand, translating ambiguous questions into structured analytical approaches. Build trusted relationships and influence decision making across CRM, Marketing, Digital, Commercial and wider teams. Ensure analysis drives action, not just outputs. Track adoption and impact, follow through on recommendations and push the business towards decisions grounded in customer value. Work closely with Tech, Data Science, DVA and Group Data to apply shared frameworks, align on definitions and governance, and drive consistent, scalable ways of working. Bring external thinking to B&Q by maintaining an awareness of analytics usage in retail and other sectors and by keeping abreast of competitor technology and developments. Support the growth of new channels, Services, Digital, MarketPlace and Retail Media with key analysis and information. Agitate the organisation to make sure we are fully realising the art of the possible and delivering maximum value to B&Q and our customers. Build relationships with key stakeholders from across the business and translate their ambitions and goals into analytical challenges. What we need: You have an extensive analytical background yourself. You can write complex SQL queries and manipulate data using other languages such as Python or R. You have proven project leading experience, of leading an analytical team and working in complex matrix environments. You can manage multiple stakeholders, deadlines and deliverables effectively and efficiently. You have experience working within and leading teams using Agile methodologies and approaches. You can apply Scrum, Kanban or other frameworks to plan, execute and review your work. You have a proven track record of being able to develop and coach highly technical teams. You can mentor, motivate and empower your team members to grow their skills and performance. You have experience using cloud based analytical platforms such as Databricks, Snowflake, Google BigQuery and the like. You can leverage the power and scalability of these platforms to handle large and complex data sets. Experience of marketing campaign and CRM design and analysis, working with customer data to find key insights to inform and that drive change within the business. You can measure the effectiveness and impact of marketing activities, optimise customer journeys and increase customer retention and loyalty. You understand fully and can use statistical methods such as hypothesis testing, confidence intervals and p values to draw valid conclusions and recommendations. You care about Quality Assurance, and lead coding documentation and version control best practices. You ensure the reliability, reproducibility and reusability of your code and data products. You are empathetic to the importance of Data Governance and good Data Quality. You know the basics of and want to explore new realms of customer behavioural analysis and omnichannel personalisation. You've used tools such as Jira/Confluence before for managing workloads and documentation. You can use these tools to organise, prioritise and track your tasks and projects. You can also create and maintain clear and concise documentation for your team and stakeholders. You're curious about how things work and getting to the bottom of business problems and data nuances. You ask relevant and insightful questions, conduct thorough and rigorous analysis and find creative and innovative solutions. You understand and maximise the value of analysis and data science and act with a commercial lens, prioritising the actions and usefulness of outputs. You can translate business objectives into analytical goals, prioritise the most impactful and feasible actions and communicate the value and benefits of your outputs to the business. You're a skilled storyteller who can bring that value to others, you know numbers don't always speak for themselves and have excellent visuals to support. You can create and present compelling and engaging reports and dashboards that convey your insights and recommendations clearly and persuasively. What's in it for me? As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! So we can support you during the application or interview process, please contact for any recruitment adjustments.
19/05/2026
Full time
Overview Permanent Up to 75,000 + Pension + PMI +ShareSave+ 6.6 weeks holiday+ Hybrid Working Southampton, Store Support Office We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they'll love. Join us as a Senior Analytics Manager and you'll be a big part of this. Role Purpose: Reporting into the Senior Customer Analytics Manager within the Customer & Data Team at B&Q, the Analytics Manager will be responsible for delivering high quality analysis and insights, answering complex and diverse questions from across the business. They will interact with a varied group of stakeholders to drive up the understanding of customers across the organisation, helping to shape our future strategies, improve customer experience, deepen engagement, drive revenue and improve business efficiencies across both B&Q and TradePoint. What's the job? Responsible for analysis related to understanding customers, CRM & Loyalty, marketing performance, and broader retail Insight requirements. Lead the planning, prioritisation and delivery of analytical work, managing the backlog using Agile practices and making clear trade off decisions across competing demands. Lead a functional area of analysis within the team, while also supporting the wider set of deliverables across the business by identifying opportunities and making informed recommendations. Run complex and high value analysis, forecasting and set the analytical bar for your domain through robust methods, clear recommendations and strong commercial judgement. Coach, develop and lead analysts, building strong technical capability, commercial awareness and stakeholder influence. Create a culture of learning, clarity, ownership and accountability. Shape and challenge stakeholder demand, translating ambiguous questions into structured analytical approaches. Build trusted relationships and influence decision making across CRM, Marketing, Digital, Commercial and wider teams. Ensure analysis drives action, not just outputs. Track adoption and impact, follow through on recommendations and push the business towards decisions grounded in customer value. Work closely with Tech, Data Science, DVA and Group Data to apply shared frameworks, align on definitions and governance, and drive consistent, scalable ways of working. Bring external thinking to B&Q by maintaining an awareness of analytics usage in retail and other sectors and by keeping abreast of competitor technology and developments. Support the growth of new channels, Services, Digital, MarketPlace and Retail Media with key analysis and information. Agitate the organisation to make sure we are fully realising the art of the possible and delivering maximum value to B&Q and our customers. Build relationships with key stakeholders from across the business and translate their ambitions and goals into analytical challenges. What we need: You have an extensive analytical background yourself. You can write complex SQL queries and manipulate data using other languages such as Python or R. You have proven project leading experience, of leading an analytical team and working in complex matrix environments. You can manage multiple stakeholders, deadlines and deliverables effectively and efficiently. You have experience working within and leading teams using Agile methodologies and approaches. You can apply Scrum, Kanban or other frameworks to plan, execute and review your work. You have a proven track record of being able to develop and coach highly technical teams. You can mentor, motivate and empower your team members to grow their skills and performance. You have experience using cloud based analytical platforms such as Databricks, Snowflake, Google BigQuery and the like. You can leverage the power and scalability of these platforms to handle large and complex data sets. Experience of marketing campaign and CRM design and analysis, working with customer data to find key insights to inform and that drive change within the business. You can measure the effectiveness and impact of marketing activities, optimise customer journeys and increase customer retention and loyalty. You understand fully and can use statistical methods such as hypothesis testing, confidence intervals and p values to draw valid conclusions and recommendations. You care about Quality Assurance, and lead coding documentation and version control best practices. You ensure the reliability, reproducibility and reusability of your code and data products. You are empathetic to the importance of Data Governance and good Data Quality. You know the basics of and want to explore new realms of customer behavioural analysis and omnichannel personalisation. You've used tools such as Jira/Confluence before for managing workloads and documentation. You can use these tools to organise, prioritise and track your tasks and projects. You can also create and maintain clear and concise documentation for your team and stakeholders. You're curious about how things work and getting to the bottom of business problems and data nuances. You ask relevant and insightful questions, conduct thorough and rigorous analysis and find creative and innovative solutions. You understand and maximise the value of analysis and data science and act with a commercial lens, prioritising the actions and usefulness of outputs. You can translate business objectives into analytical goals, prioritise the most impactful and feasible actions and communicate the value and benefits of your outputs to the business. You're a skilled storyteller who can bring that value to others, you know numbers don't always speak for themselves and have excellent visuals to support. You can create and present compelling and engaging reports and dashboards that convey your insights and recommendations clearly and persuasively. What's in it for me? As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! So we can support you during the application or interview process, please contact for any recruitment adjustments.
Engineering Manager (Data Platform & Analytics Engineering)
Deepstreamtech Bristol, Gloucestershire
Requirements People-First Leader: You are passionate about developing others and helping people become the best version of themselves, with a strong focus on Diversity, Equity, and Inclusion Experienced Manager: You are a dedicated leader who enables collective success and has experience leading data-oriented teams of engineers Technical Expert: You can draw on significant experience in data and analytics engineering to deliver high-quality, actionable data pipelines Architectural Mindset: You have experience designing and building data pipelines, strategic data architectural decisions, and high-quality "data mart" objects across functions like product, finance, or strategy Pipeline Specialist: You possess extensive experience in engineering robust ETL/ELT processes and data pipelines, with a focus on curating, transforming, and publishing data Data Governance Focused: You have solid experience in implementing data models, master data management, and data quality rules Strong Communicator: You have excellent presentation skills and can articulate results clearly to both technical and non-technical senior stakeholders Stack Proficient: You have experience working with a modern analytics stack, including SQL, GitHub, Python, BI tooling (e.g., Tableau), and native cloud services like AWS or GCP (Desirable) Orchestration Mastery: Deep experience with data orchestration tooling such as dbt or dataform (Desirable) Platform Specifics: Hands-on experience with Databricks (Desirable) Modeling Expertise: Practical knowledge of Kimball's dimensional modeling What the job involves You will be joining the Kaluza Data community. Data is the foundation of everything we do as an organisation, and to deliver our vision we need curious, tenacious people who can turn this data, and their knowledge, into insight, strategy and actions You'll be working on the Kaluza platform. This is a technology platform that aims to revolutionise the operating platforms for energy retailers globally This platform is being built with globalisation and regionalisation in mind and is the foundation for decarbonisation efforts by Kaluza's customers We are looking to transform to an international ready model to help the business take on new challenges and external customers More specifically, you will join our Data leadership team, working directly to Kaluza's Head of Data Science & Product, and will be the lead for the Data Platform team as part of this The Data Platform team lies at the epicentre of Kaluza's evolving data & architecture strategy - they build and own the infrastructure, tooling and governance for Kaluza's internal data pipeline, from data ingestion, data cataloguing to data storage and exposing data externally As an Engineering Manager, you will be responsible for managing engineers and product analysts who work in our Data Platform team, product or business functions within the wider organisation You will assist your team in the scoping, planning and delivery of data engineering and analytics engineering projects, assuming accountability for their execution, and flexing your time as you see necessary You will introduce thought-leadership on how to deliver excellent analytical and data engineering to the wider practice and contribute to cultivating a positive Kaluza community It's an exciting time currently at Kaluza to contribute to our future state architectural decisions with the opportunity to shape our data estate to represent the best analytical engineering practices Staff Management: Lead the Data Platform and Analytics Engineering teams Project Leadership: Scope and lead data engineering projects across the platform, providing technical support where needed Technical Excellence: Drive the design and building of new data models and production data pipelines Community & Collaboration: Align with data leads across the organisation to improve collaboration and ways of working Operational Health: Take ownership of security, risk, compliance, and incidents relating to the Data Platform Agile Delivery: Ensure teams continuously improve quality and velocity through Agile methodologies and recruitment Stakeholder Management: Collaborate with product management to prioritise work based on business impact and urgency Reporting to: Head of Data Science & Products
19/05/2026
Full time
Requirements People-First Leader: You are passionate about developing others and helping people become the best version of themselves, with a strong focus on Diversity, Equity, and Inclusion Experienced Manager: You are a dedicated leader who enables collective success and has experience leading data-oriented teams of engineers Technical Expert: You can draw on significant experience in data and analytics engineering to deliver high-quality, actionable data pipelines Architectural Mindset: You have experience designing and building data pipelines, strategic data architectural decisions, and high-quality "data mart" objects across functions like product, finance, or strategy Pipeline Specialist: You possess extensive experience in engineering robust ETL/ELT processes and data pipelines, with a focus on curating, transforming, and publishing data Data Governance Focused: You have solid experience in implementing data models, master data management, and data quality rules Strong Communicator: You have excellent presentation skills and can articulate results clearly to both technical and non-technical senior stakeholders Stack Proficient: You have experience working with a modern analytics stack, including SQL, GitHub, Python, BI tooling (e.g., Tableau), and native cloud services like AWS or GCP (Desirable) Orchestration Mastery: Deep experience with data orchestration tooling such as dbt or dataform (Desirable) Platform Specifics: Hands-on experience with Databricks (Desirable) Modeling Expertise: Practical knowledge of Kimball's dimensional modeling What the job involves You will be joining the Kaluza Data community. Data is the foundation of everything we do as an organisation, and to deliver our vision we need curious, tenacious people who can turn this data, and their knowledge, into insight, strategy and actions You'll be working on the Kaluza platform. This is a technology platform that aims to revolutionise the operating platforms for energy retailers globally This platform is being built with globalisation and regionalisation in mind and is the foundation for decarbonisation efforts by Kaluza's customers We are looking to transform to an international ready model to help the business take on new challenges and external customers More specifically, you will join our Data leadership team, working directly to Kaluza's Head of Data Science & Product, and will be the lead for the Data Platform team as part of this The Data Platform team lies at the epicentre of Kaluza's evolving data & architecture strategy - they build and own the infrastructure, tooling and governance for Kaluza's internal data pipeline, from data ingestion, data cataloguing to data storage and exposing data externally As an Engineering Manager, you will be responsible for managing engineers and product analysts who work in our Data Platform team, product or business functions within the wider organisation You will assist your team in the scoping, planning and delivery of data engineering and analytics engineering projects, assuming accountability for their execution, and flexing your time as you see necessary You will introduce thought-leadership on how to deliver excellent analytical and data engineering to the wider practice and contribute to cultivating a positive Kaluza community It's an exciting time currently at Kaluza to contribute to our future state architectural decisions with the opportunity to shape our data estate to represent the best analytical engineering practices Staff Management: Lead the Data Platform and Analytics Engineering teams Project Leadership: Scope and lead data engineering projects across the platform, providing technical support where needed Technical Excellence: Drive the design and building of new data models and production data pipelines Community & Collaboration: Align with data leads across the organisation to improve collaboration and ways of working Operational Health: Take ownership of security, risk, compliance, and incidents relating to the Data Platform Agile Delivery: Ensure teams continuously improve quality and velocity through Agile methodologies and recruitment Stakeholder Management: Collaborate with product management to prioritise work based on business impact and urgency Reporting to: Head of Data Science & Products
Macstaff
Quality Manager
Macstaff Liss, Hampshire
You will like Leading QM for this defence/aerospace manufacturing firm based in Bedlington/Blythe, Newcastle/Northumberland, which offers you the opportunity to lead and shape the Quality Management function within a company committed to excellence and continuous improvement. Known for fostering a supportive and inclusive environment, this role provides you with a chance to work within a successful organisation that values innovation, personal development, and technical expertise. With a fantastic package and a key leadership position, it's an excellent move for a senior-quality professional looking to make a real impact. You will like The Quality Manager role itself which is a senior leadership role that offers scope for strategic influence and operational excellence. You will have the opportunity to develop and implement strategies that align with company goals and compliance standards, including AS9100, whilst leading a highly motivated team. Your responsibilities will include facilitating management reviews, championing continuous improvement projects, managing compliance with relevant regulations, and supporting customer audits. More specifically: Develop and implement Quality objectives including quality improvement strategies, which are aligned with company goals, AS9100 certification & regulatory compliance. Chair Management Reviews to ensure the continuing suitability and effectiveness of the Quality Management System and to assess any improvement opportunities for the Quality team. Lead, mentor, and motivate the Quality function, fostering a positive and high-performing work environment. Manage all regulatory compliance, including but not limited to ROHS, REACH, CMRT, EMRT. Monitor regulatory changes and issue compliance updates internally and externally, as required. Monitor Cost of Poor Quality (COPQ), customer complaints, and other Quality indicators and drive projects to prevent & eliminate recurring issues. Implement effective process and product control strategies such as PFMEA, Statistical Process Control, Production Part Approval Process, Layered Process and Finished Goods audits. Develop and implement ISO procedures to improve flexibility, compliance, standardisation and overall effectiveness. Perform Internal ISO and Supplier Quality audits and support customer audits as necessary to ensure compliance with AS9100 certification requirements. Lead and train others to develop effective corrective and preventive actions using 8D and Mistake Proofing concepts in response to customer concerns, COPQ data or regular product audit results. You will have To be successful a Quality Manager here you will have extensive experience in a Quality Management role within manufacturing, plus a healthy mix of the following: Previous senior leadership experience, with a proven track record of results from continuous improvement initiatives. Technical background supporting Aerospace, Defence, or Automotive sectors. Strong knowledge of AS9100, QS 9000, ISO 9000, TS16949 standards. Skilled in methodologies such as FMEA, SPC, 8D, MSA, and Layered Process Audits. Exceptional leadership skills, with the ability to mentor and develop teams effectively. Qualifications relevant to quality management and regulatory compliance. You will get As Quality Manager, you will enjoy a competitive salary (to be confirmed) complemented by a fantastic benefits package including: Enhanced pension contributions Healthcare cashback plan Employee assistance programme Site incentive scheme Financial wellbeing benefits Discounts on online and high-street shopping, lifestyle vouchers Cycle to Work Scheme Discounted RAC and gym memberships Five weeks' annual leave plus bank holidays A supportive and friendly working environment focused on wellbeing and sustainability You can apply to this Quality Manager role by clicking the button on this job posting, or by sending your CV in confidence to UK_MS
19/05/2026
Full time
You will like Leading QM for this defence/aerospace manufacturing firm based in Bedlington/Blythe, Newcastle/Northumberland, which offers you the opportunity to lead and shape the Quality Management function within a company committed to excellence and continuous improvement. Known for fostering a supportive and inclusive environment, this role provides you with a chance to work within a successful organisation that values innovation, personal development, and technical expertise. With a fantastic package and a key leadership position, it's an excellent move for a senior-quality professional looking to make a real impact. You will like The Quality Manager role itself which is a senior leadership role that offers scope for strategic influence and operational excellence. You will have the opportunity to develop and implement strategies that align with company goals and compliance standards, including AS9100, whilst leading a highly motivated team. Your responsibilities will include facilitating management reviews, championing continuous improvement projects, managing compliance with relevant regulations, and supporting customer audits. More specifically: Develop and implement Quality objectives including quality improvement strategies, which are aligned with company goals, AS9100 certification & regulatory compliance. Chair Management Reviews to ensure the continuing suitability and effectiveness of the Quality Management System and to assess any improvement opportunities for the Quality team. Lead, mentor, and motivate the Quality function, fostering a positive and high-performing work environment. Manage all regulatory compliance, including but not limited to ROHS, REACH, CMRT, EMRT. Monitor regulatory changes and issue compliance updates internally and externally, as required. Monitor Cost of Poor Quality (COPQ), customer complaints, and other Quality indicators and drive projects to prevent & eliminate recurring issues. Implement effective process and product control strategies such as PFMEA, Statistical Process Control, Production Part Approval Process, Layered Process and Finished Goods audits. Develop and implement ISO procedures to improve flexibility, compliance, standardisation and overall effectiveness. Perform Internal ISO and Supplier Quality audits and support customer audits as necessary to ensure compliance with AS9100 certification requirements. Lead and train others to develop effective corrective and preventive actions using 8D and Mistake Proofing concepts in response to customer concerns, COPQ data or regular product audit results. You will have To be successful a Quality Manager here you will have extensive experience in a Quality Management role within manufacturing, plus a healthy mix of the following: Previous senior leadership experience, with a proven track record of results from continuous improvement initiatives. Technical background supporting Aerospace, Defence, or Automotive sectors. Strong knowledge of AS9100, QS 9000, ISO 9000, TS16949 standards. Skilled in methodologies such as FMEA, SPC, 8D, MSA, and Layered Process Audits. Exceptional leadership skills, with the ability to mentor and develop teams effectively. Qualifications relevant to quality management and regulatory compliance. You will get As Quality Manager, you will enjoy a competitive salary (to be confirmed) complemented by a fantastic benefits package including: Enhanced pension contributions Healthcare cashback plan Employee assistance programme Site incentive scheme Financial wellbeing benefits Discounts on online and high-street shopping, lifestyle vouchers Cycle to Work Scheme Discounted RAC and gym memberships Five weeks' annual leave plus bank holidays A supportive and friendly working environment focused on wellbeing and sustainability You can apply to this Quality Manager role by clicking the button on this job posting, or by sending your CV in confidence to UK_MS
Channel Partnerships Manager
Rewardgateway
Reward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. We help our clients and their leaders to transform employee experience that will attract, engage and retain top talent through employee benefits, strategic reward and recognition, well being, and much more. With our shared missions of 'Making the World a Better Place to Work' and 'Enriching Connections, For Good', you'll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people's daily lives. Our shared mission guides our every action and charts a sustainable path to a better future. Your Role in our Mission: The Channel Partnerships Manager supports the growth and optimisation of Reward Gateway's channel partnership ecosystem. You will work closely with the Senior Channel Partnerships Manager to execute partner acquisition, enablement, relationship management, and performance improvement across key channel sectors, including Telco, Finance, Insurance, Payroll, HR Tech, and SME distribution partners. Your focus is to ensure our partners are well supported, well informed, and commercially activated to drive qualified leads and revenue for Reward Gateway. As Channel Partnerships Manager, you will: Help open new routes to market through trusted and credible partner brands. Support partners in promoting Reward Gateway solutions to their customers. Contribute to a partnership ecosystem that enhances client value, reach, and adoption. Ensure partners have the tools, training, and content they need to succeed. What's In It For Me? A chance to be part of an extremely well established, stable and high growth 'Unicorn' SaaS company with over 50 benefits in our employee benefits package, including: A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Private Medical Insurance Allowance for professional development books, e books, and podcasts Contributory pension scheme Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Flexible, Hybrid Working: Collaboration, connection as a team, and strong internal relationships are part of the "RG Magic" that makes our culture thrive. Our teams work from our Dean Street office two days per week. Key Responsibilities Partner Enablement & Support: Deliver partner onboarding and provide ongoing training, content, and product updates. Ensure partners are fully equipped with one pagers, sales materials, demos, and positioning guidance. Maintain partner documentation and support resources. Campaign & GTM Execution: Assist in planning and executing joint marketing campaigns with partners. Coordinate with Marketing and Sales to support vertical or sector specific initiatives. Track performance of campaigns and identify areas for optimisation. Relationship Management: Act as day to day contact for operational and commercial queries. Build strong working relationships with mid level partner stakeholders. Support quarterly business reviews and performance updates. Partner Performance Analysis: Monitor partner activity, opportunity flow, and engagement. Identify potential issues and elevate to the Senior Channel Partnerships Manager. Produce partner reports, dashboards, and insights to support commercial decisions. Partner Acquisition Support: Conduct research, pre qualification, and pipeline build for potential new partners. Help prepare presentations, proposals, and commercial materials. Support contracting, onboarding, and initial activation processes. Skills Proven experience in partnerships, channel marketing, business development, Client Success, or similar roles. Experience working in B2B or B2B2C environments (Tech, SaaS, HR Tech, Telecoms, Financial Services an advantage). Strong understanding of partner enablement, joint marketing, or commercial operations. Experience working cross functionally in a fast paced environment. Relationship builder: proven ability to create strong partnerships at operational and commercial levels. Organised & structured: track records of managing multiple partners, tasks, and deadlines. Commercially aware: understands the link between partner activity and revenue outcomes. Detail oriented: comfortable producing reports, insights, and partner documentation. Collaborative: works well with Sales, Marketing, Product, and Commercial Excellence. Clear communicator: excellent writing, presentation, and interpersonal skills. The Interview Process Telephone interview with Talent Acquisition Partner First interview with Director of Strategic Partnerships Take home assessment Final interview with Director of Strategic Partnerships and a member of the Strategic Partnerships team At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want every employee to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles - it's about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work! Location: Third Floor, 1 Dean Street, London W1D 3RB, United Kingdom. Position Type: Full Time. Salary: £35,000 - £45,000 per year.
19/05/2026
Full time
Reward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. We help our clients and their leaders to transform employee experience that will attract, engage and retain top talent through employee benefits, strategic reward and recognition, well being, and much more. With our shared missions of 'Making the World a Better Place to Work' and 'Enriching Connections, For Good', you'll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people's daily lives. Our shared mission guides our every action and charts a sustainable path to a better future. Your Role in our Mission: The Channel Partnerships Manager supports the growth and optimisation of Reward Gateway's channel partnership ecosystem. You will work closely with the Senior Channel Partnerships Manager to execute partner acquisition, enablement, relationship management, and performance improvement across key channel sectors, including Telco, Finance, Insurance, Payroll, HR Tech, and SME distribution partners. Your focus is to ensure our partners are well supported, well informed, and commercially activated to drive qualified leads and revenue for Reward Gateway. As Channel Partnerships Manager, you will: Help open new routes to market through trusted and credible partner brands. Support partners in promoting Reward Gateway solutions to their customers. Contribute to a partnership ecosystem that enhances client value, reach, and adoption. Ensure partners have the tools, training, and content they need to succeed. What's In It For Me? A chance to be part of an extremely well established, stable and high growth 'Unicorn' SaaS company with over 50 benefits in our employee benefits package, including: A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Private Medical Insurance Allowance for professional development books, e books, and podcasts Contributory pension scheme Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Flexible, Hybrid Working: Collaboration, connection as a team, and strong internal relationships are part of the "RG Magic" that makes our culture thrive. Our teams work from our Dean Street office two days per week. Key Responsibilities Partner Enablement & Support: Deliver partner onboarding and provide ongoing training, content, and product updates. Ensure partners are fully equipped with one pagers, sales materials, demos, and positioning guidance. Maintain partner documentation and support resources. Campaign & GTM Execution: Assist in planning and executing joint marketing campaigns with partners. Coordinate with Marketing and Sales to support vertical or sector specific initiatives. Track performance of campaigns and identify areas for optimisation. Relationship Management: Act as day to day contact for operational and commercial queries. Build strong working relationships with mid level partner stakeholders. Support quarterly business reviews and performance updates. Partner Performance Analysis: Monitor partner activity, opportunity flow, and engagement. Identify potential issues and elevate to the Senior Channel Partnerships Manager. Produce partner reports, dashboards, and insights to support commercial decisions. Partner Acquisition Support: Conduct research, pre qualification, and pipeline build for potential new partners. Help prepare presentations, proposals, and commercial materials. Support contracting, onboarding, and initial activation processes. Skills Proven experience in partnerships, channel marketing, business development, Client Success, or similar roles. Experience working in B2B or B2B2C environments (Tech, SaaS, HR Tech, Telecoms, Financial Services an advantage). Strong understanding of partner enablement, joint marketing, or commercial operations. Experience working cross functionally in a fast paced environment. Relationship builder: proven ability to create strong partnerships at operational and commercial levels. Organised & structured: track records of managing multiple partners, tasks, and deadlines. Commercially aware: understands the link between partner activity and revenue outcomes. Detail oriented: comfortable producing reports, insights, and partner documentation. Collaborative: works well with Sales, Marketing, Product, and Commercial Excellence. Clear communicator: excellent writing, presentation, and interpersonal skills. The Interview Process Telephone interview with Talent Acquisition Partner First interview with Director of Strategic Partnerships Take home assessment Final interview with Director of Strategic Partnerships and a member of the Strategic Partnerships team At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want every employee to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles - it's about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work! Location: Third Floor, 1 Dean Street, London W1D 3RB, United Kingdom. Position Type: Full Time. Salary: £35,000 - £45,000 per year.
IT Incident and Problem Manager
China-Britain Business Council Nuneaton, Warwickshire
At Holland & Barrett, we're transforming howtechnology supports our colleagues, customers and operations across Europe's leading health and wellness retailer. We're looking for an IT Incident & Problem Manager to lead a critical function at the heart of our IT Operations team. You'll play a key role in reducing service disruption, improving operational resilience and helping teams respond quickly and effectively when incidents happen. This is an opportunity to lead a high-performing team, influence service improvements across the organisation and shape how we manage major incidents in a fast-paced, evolving technology environment. Location & working arrangement London or Nuneaton, UK Full Time We offer hybrid working, with an expectation that you'll be present at one of our Holland & Barrett offices in London or Nuneaton for a minimum of 2 days per week. What you'll be doing Leading the end-to-end Major Incident and Problem Management function across IT Operations Driving rapid service restoration and minimising business impact during high-severity incidents Chairing major incident calls, coordinating resolver teams and managing escalations Acting as the key liaison between IT and business stakeholders during incidents, providing clear and timely communication Owning root cause analysis, preventative actions and permanent fixes to reduce repeat incidents Reviewing and improving incident and problem management processes in line with ITIL best practice Producing Major Incident Reviews and governance reporting for operational and executive stakeholders Monitoring trends, analysing performance metrics and driving service improvement initiatives Managing supplier and vendor engagement during incidents and recovery activities Supporting operational resilience through out-of-hours standby and on-call support on a rota basis What you'll bring Strong experience leading IT Incident and Problem Management within a complex IT environment Demonstrable experience operating within an ITIL service management framework Experience leading high-pressure incident recovery and coordinating cross-functional teams A strong understanding of root cause analysis, service improvement and operational governance Excellent stakeholder communication and relationship management skills Confidence presenting reports, trends and recommendations to senior stakeholders Broad technical understanding across infrastructure and application environments Experience driving process consistency, operational maturity and continuous improvement Personal resilience and the ability to lead calmly and effectively in fast-paced situations ITIL v3 or v4 accreditation is desirable What we offer 33 days holiday, including bank holidays Private medical insurance - single cover 24/7 Virtual GP access Annual free at-home health testing kit (after 6 months' service) Workplace pension with 5% employer contribution Life assurance (2x salary, after 6 months' service) Annual Bonus (subject to company and individual performance) up to 20% £50 colleague product allowance on Holland & Barrett products (after 6 months' service) 25% colleague discount, available in store and online, with free delivery on online orders Free Wellhub membership, with discounted access to gyms, studios and premium wellbeing apps Cycle to Work scheme Access to cashback and discounts from a wide range of retailers Access to our Employee Assistance Programme and Mental Health First Aiders whenever you need support About Holland & Barrett For over 150 years, Holland & Barrett has supported people on their wellness journeys through trusted products, expert advice and personalised support. Today, we're Europe's leading health and wellness retailer, helping millions of customers make healthier choices every day. We're building a business where every body feels supported, empowered and able to thrive. Inclusion & accessibility statement At Holland & Barrett, we value diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome applications from people of all backgrounds, experiences and perspectives. If you need any adjustments or support during the recruitment process, please let us know - we'll be happy to help.
19/05/2026
Full time
At Holland & Barrett, we're transforming howtechnology supports our colleagues, customers and operations across Europe's leading health and wellness retailer. We're looking for an IT Incident & Problem Manager to lead a critical function at the heart of our IT Operations team. You'll play a key role in reducing service disruption, improving operational resilience and helping teams respond quickly and effectively when incidents happen. This is an opportunity to lead a high-performing team, influence service improvements across the organisation and shape how we manage major incidents in a fast-paced, evolving technology environment. Location & working arrangement London or Nuneaton, UK Full Time We offer hybrid working, with an expectation that you'll be present at one of our Holland & Barrett offices in London or Nuneaton for a minimum of 2 days per week. What you'll be doing Leading the end-to-end Major Incident and Problem Management function across IT Operations Driving rapid service restoration and minimising business impact during high-severity incidents Chairing major incident calls, coordinating resolver teams and managing escalations Acting as the key liaison between IT and business stakeholders during incidents, providing clear and timely communication Owning root cause analysis, preventative actions and permanent fixes to reduce repeat incidents Reviewing and improving incident and problem management processes in line with ITIL best practice Producing Major Incident Reviews and governance reporting for operational and executive stakeholders Monitoring trends, analysing performance metrics and driving service improvement initiatives Managing supplier and vendor engagement during incidents and recovery activities Supporting operational resilience through out-of-hours standby and on-call support on a rota basis What you'll bring Strong experience leading IT Incident and Problem Management within a complex IT environment Demonstrable experience operating within an ITIL service management framework Experience leading high-pressure incident recovery and coordinating cross-functional teams A strong understanding of root cause analysis, service improvement and operational governance Excellent stakeholder communication and relationship management skills Confidence presenting reports, trends and recommendations to senior stakeholders Broad technical understanding across infrastructure and application environments Experience driving process consistency, operational maturity and continuous improvement Personal resilience and the ability to lead calmly and effectively in fast-paced situations ITIL v3 or v4 accreditation is desirable What we offer 33 days holiday, including bank holidays Private medical insurance - single cover 24/7 Virtual GP access Annual free at-home health testing kit (after 6 months' service) Workplace pension with 5% employer contribution Life assurance (2x salary, after 6 months' service) Annual Bonus (subject to company and individual performance) up to 20% £50 colleague product allowance on Holland & Barrett products (after 6 months' service) 25% colleague discount, available in store and online, with free delivery on online orders Free Wellhub membership, with discounted access to gyms, studios and premium wellbeing apps Cycle to Work scheme Access to cashback and discounts from a wide range of retailers Access to our Employee Assistance Programme and Mental Health First Aiders whenever you need support About Holland & Barrett For over 150 years, Holland & Barrett has supported people on their wellness journeys through trusted products, expert advice and personalised support. Today, we're Europe's leading health and wellness retailer, helping millions of customers make healthier choices every day. We're building a business where every body feels supported, empowered and able to thrive. Inclusion & accessibility statement At Holland & Barrett, we value diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome applications from people of all backgrounds, experiences and perspectives. If you need any adjustments or support during the recruitment process, please let us know - we'll be happy to help.
Engineering Manager (Institutional Solutions)
Deepstreamtech
Requirements Proven experience as an Engineering Manager or in a similar leadership role, leading and supporting engineers Experience working in fintech or within the financial services industry Experience working in a multi channel, multi product driven environment Deep understanding of software development methodologies and best practices Experience with agile development processes Excellent communication, interpersonal, and leadership skills Strong problem solving and decision making abilities Passion for technology and innovation What the job involves We are seeking a highly motivated and experienced Engineering Manager to lead a team of talented engineers in the development and maintenance of our cutting edge financial technology platform As an Engineering Manager, you will play a key role in defining the technical direction of one of our new teams within the stream focused domain, ensuring the delivery of high quality solutions that effectively meet customer needs You will be responsible for fostering a culture of collaboration, innovation, and excellence within your team while driving continuous improvement and growth Own a domain/sub domain and set the 0 6 month technical roadmap Work with senior engineers to ensure architectural consistency Be accountable for the reliability, availability, and security of your systems Ensure all systems have appropriate support, SLAs, on call rotation, and documentation Be responsible for your team's delivery, including planning sprints and overseeing project health Assess the criticality of unplanned work, minimizing context switching and unnecessary pressure Balance team capacity with roadmap demands Instill a sense of urgency to find the right balance between velocity and quality Ensure all incidents are owned Act as the primary liaison between engineering and product, partnering with your product counterpart to ensure full alignment Communicate progress and elevate issues effectively Lead and manage a team of engineers at varying levels, creating a stable environment for the group Be responsible for managing the team's performance and well being, initiating corrective actions when needed Provide coaching, performance reviews, and career pathing Create a culture of ownership and feedback Demonstrate the ability to hire, grow, and retain high performing engineers Ensure that company processes are effectively and timely executed The primary measurement of success is at the team level Be accountable for team KPIs (velocity, quality, on time delivery, morale, staffing) You may manage a limited budget for tools or specific project costs
19/05/2026
Full time
Requirements Proven experience as an Engineering Manager or in a similar leadership role, leading and supporting engineers Experience working in fintech or within the financial services industry Experience working in a multi channel, multi product driven environment Deep understanding of software development methodologies and best practices Experience with agile development processes Excellent communication, interpersonal, and leadership skills Strong problem solving and decision making abilities Passion for technology and innovation What the job involves We are seeking a highly motivated and experienced Engineering Manager to lead a team of talented engineers in the development and maintenance of our cutting edge financial technology platform As an Engineering Manager, you will play a key role in defining the technical direction of one of our new teams within the stream focused domain, ensuring the delivery of high quality solutions that effectively meet customer needs You will be responsible for fostering a culture of collaboration, innovation, and excellence within your team while driving continuous improvement and growth Own a domain/sub domain and set the 0 6 month technical roadmap Work with senior engineers to ensure architectural consistency Be accountable for the reliability, availability, and security of your systems Ensure all systems have appropriate support, SLAs, on call rotation, and documentation Be responsible for your team's delivery, including planning sprints and overseeing project health Assess the criticality of unplanned work, minimizing context switching and unnecessary pressure Balance team capacity with roadmap demands Instill a sense of urgency to find the right balance between velocity and quality Ensure all incidents are owned Act as the primary liaison between engineering and product, partnering with your product counterpart to ensure full alignment Communicate progress and elevate issues effectively Lead and manage a team of engineers at varying levels, creating a stable environment for the group Be responsible for managing the team's performance and well being, initiating corrective actions when needed Provide coaching, performance reviews, and career pathing Create a culture of ownership and feedback Demonstrate the ability to hire, grow, and retain high performing engineers Ensure that company processes are effectively and timely executed The primary measurement of success is at the team level Be accountable for team KPIs (velocity, quality, on time delivery, morale, staffing) You may manage a limited budget for tools or specific project costs
Vistry Group PLC
Senior Technical Coordinator
Vistry Group PLC
In a Nutshell We have a fantastic opportunity for a Senior Technical Coordinator to join our team within Vistry West London, at our office in Ealing. As our Senior Technical Coordinator, you will be tasked with the control of the complete design process involving the management of consultants, liaison with the relevant statutory and local authorities and other internal and external stakeholders as necessary. To ensure the designs complies to all necessary legislation, associated standards and Vistry Group specification, policy, and procedures. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering. Extensive experience working within a technical role at a residential house builder. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word. Proven ability in a Senior Technical Coordinator role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Excellent organization and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. Professional aptitude and appearance at all times. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure and accept criticism of work. Be able to work effectively in a team. Good level of communication skills, with the necessity to liaise with internal staff and external bodies. Be practical and methodical with good analytical skills. Embrace the company's core values. Willing to work extra to meet deadlines as and when the business needs require it. Desirable Member of professional body e.g. ICE, CIAT, CIOB Principle Designer and associated Health and Safety training/ qualifications. CSCS card qualification. Use of Viewpoint drawing management system. Proficient use of Auto Cad. Management of technical fees and services cost to complete. Continued professional development and keeping up to date with changes within the industry. More about the Senior Technical Coordinator role Manage multiple sites as agreed with the Technical Director/Manager from design stage to post completion, in line with delivery programme and key dates. Undertake the Principal Designer role as defined within the Construction Design & Management Regulation 2015 and completion of all necessary Health, Safety & Environmental documents, in line with Group Policy & procedures. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with Group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans and the house type working drawing packs. Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors. Undertaking value engineering assessments and ensure buildability is considered. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 & S278 followed by timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Co-ordinate information and liaise with architects, civil and structural engineers, and landscape architects, ensuring consistency between various designs. Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing, and providing the Sales & Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Submission of all information to NHBC and obtaining approval of same, obtaining SAP Assessments together with PEA' and EPC's, Robust Standard Details and any other requirements. Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings. Assist the Land, Planning & Development teams with advice during the land acquisition stage and assist in the information to discharge of planning conditions. To monitor and report technical & development fees including S106 obligations. Resolve all technical related queries including conducting site visits and site progress meetings as required. Attend departmental meetings as required. Chair predevelopment meetings with external consultants and internally within the business unit. Ensure all relevant stakeholders are kept informed. Undertake key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. To implement and comply with Vistry's SHE policy and procedures, all legal requirements, and best practice within the business unit. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry.
19/05/2026
Full time
In a Nutshell We have a fantastic opportunity for a Senior Technical Coordinator to join our team within Vistry West London, at our office in Ealing. As our Senior Technical Coordinator, you will be tasked with the control of the complete design process involving the management of consultants, liaison with the relevant statutory and local authorities and other internal and external stakeholders as necessary. To ensure the designs complies to all necessary legislation, associated standards and Vistry Group specification, policy, and procedures. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering. Extensive experience working within a technical role at a residential house builder. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word. Proven ability in a Senior Technical Coordinator role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Excellent organization and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. Professional aptitude and appearance at all times. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure and accept criticism of work. Be able to work effectively in a team. Good level of communication skills, with the necessity to liaise with internal staff and external bodies. Be practical and methodical with good analytical skills. Embrace the company's core values. Willing to work extra to meet deadlines as and when the business needs require it. Desirable Member of professional body e.g. ICE, CIAT, CIOB Principle Designer and associated Health and Safety training/ qualifications. CSCS card qualification. Use of Viewpoint drawing management system. Proficient use of Auto Cad. Management of technical fees and services cost to complete. Continued professional development and keeping up to date with changes within the industry. More about the Senior Technical Coordinator role Manage multiple sites as agreed with the Technical Director/Manager from design stage to post completion, in line with delivery programme and key dates. Undertake the Principal Designer role as defined within the Construction Design & Management Regulation 2015 and completion of all necessary Health, Safety & Environmental documents, in line with Group Policy & procedures. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with Group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans and the house type working drawing packs. Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors. Undertaking value engineering assessments and ensure buildability is considered. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 & S278 followed by timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Co-ordinate information and liaise with architects, civil and structural engineers, and landscape architects, ensuring consistency between various designs. Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing, and providing the Sales & Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Submission of all information to NHBC and obtaining approval of same, obtaining SAP Assessments together with PEA' and EPC's, Robust Standard Details and any other requirements. Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings. Assist the Land, Planning & Development teams with advice during the land acquisition stage and assist in the information to discharge of planning conditions. To monitor and report technical & development fees including S106 obligations. Resolve all technical related queries including conducting site visits and site progress meetings as required. Attend departmental meetings as required. Chair predevelopment meetings with external consultants and internally within the business unit. Ensure all relevant stakeholders are kept informed. Undertake key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. To implement and comply with Vistry's SHE policy and procedures, all legal requirements, and best practice within the business unit. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry.
Senior IT Support Engineer (12 Month Fixed Term Contract)
IQUW Group
Overview Starr is a global (re)insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world's fastest expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce. Role Purpose As a Senior IT Support Engineer, you'll play a pivotal role in SME level technical support within a busy customer-facing environment. Your responsibilities will encompass a broad spectrum of client technology, both onsite and remotely. You will be seen as an escalation point within the Service Desk function and provide solutions and ownership to more complex tasks and undertakings Key Responsibilities Technical Support Excellence: Provide senior-level technical support for end-user compute and associated software products. Address incidents, service requests, and tasks within agreed Organisational Level Agreements (OLAs). Utilise outstanding customer-focused communication skills to own and manage technical issues, ensuring timely resolution. Guidance and Mentoring Offer technical guidance and mentorship to the wider service desk team. Foster a collaborative environment where knowledge sharing, and continuous improvement are key to our success. Device Management Develop solutions to improve device build and management using new and existing technologies Experience in laptop build with Intune device management Become the SME for in house technologies Service Improvement Contribute to nominated initiatives and departmental goals. Continuously enhance software, systems, and client technology to elevate the overall user experience. Escalation Management Review and mitigate escalations promptly. Escalate relevant matters when necessary to prevent customer dissatisfaction or operational disruption. Policy Adherence Execute policies and processes outlined by departmental management. Uphold IQUW values in all interactions, ensuring ethical and professional standards. Flexibility and Adaptability Be prepared for additional reasonable tasks as required by line management. Embrace changing business requirements and adjust responsibilities accordingly. The above duties and responsibilities are not an exhaustive list, and you may be required to undertake other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. Qualifications, skills and experience To excel in this role, you should possess the following: Certification and Experience MCDST certification or equivalent (preferable but not mandatory). Demonstrated ability to act as a technical lead within a team. ITIL Understanding Essential understanding of ITIL principles (ITIL qualification preferable). Technical Proficiency PC hardware and software. Audio Visual Equipment. Printers. Networking. Microsoft suite. Citrix. Active Directory. Antivirus solutions. Microsoft Cloud technologies (Endpoint Manager, Azure). Core behavioural competencies Analysis and decision making Innovation and problem solving Relationships Communication and influence Development of self and others Resilience and adaptability Additional Information A full job description can be seen here Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
19/05/2026
Full time
Overview Starr is a global (re)insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world's fastest expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce. Role Purpose As a Senior IT Support Engineer, you'll play a pivotal role in SME level technical support within a busy customer-facing environment. Your responsibilities will encompass a broad spectrum of client technology, both onsite and remotely. You will be seen as an escalation point within the Service Desk function and provide solutions and ownership to more complex tasks and undertakings Key Responsibilities Technical Support Excellence: Provide senior-level technical support for end-user compute and associated software products. Address incidents, service requests, and tasks within agreed Organisational Level Agreements (OLAs). Utilise outstanding customer-focused communication skills to own and manage technical issues, ensuring timely resolution. Guidance and Mentoring Offer technical guidance and mentorship to the wider service desk team. Foster a collaborative environment where knowledge sharing, and continuous improvement are key to our success. Device Management Develop solutions to improve device build and management using new and existing technologies Experience in laptop build with Intune device management Become the SME for in house technologies Service Improvement Contribute to nominated initiatives and departmental goals. Continuously enhance software, systems, and client technology to elevate the overall user experience. Escalation Management Review and mitigate escalations promptly. Escalate relevant matters when necessary to prevent customer dissatisfaction or operational disruption. Policy Adherence Execute policies and processes outlined by departmental management. Uphold IQUW values in all interactions, ensuring ethical and professional standards. Flexibility and Adaptability Be prepared for additional reasonable tasks as required by line management. Embrace changing business requirements and adjust responsibilities accordingly. The above duties and responsibilities are not an exhaustive list, and you may be required to undertake other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. Qualifications, skills and experience To excel in this role, you should possess the following: Certification and Experience MCDST certification or equivalent (preferable but not mandatory). Demonstrated ability to act as a technical lead within a team. ITIL Understanding Essential understanding of ITIL principles (ITIL qualification preferable). Technical Proficiency PC hardware and software. Audio Visual Equipment. Printers. Networking. Microsoft suite. Citrix. Active Directory. Antivirus solutions. Microsoft Cloud technologies (Endpoint Manager, Azure). Core behavioural competencies Analysis and decision making Innovation and problem solving Relationships Communication and influence Development of self and others Resilience and adaptability Additional Information A full job description can be seen here Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
Business Development Manager (SMB)
Deepstreamtech
Requirements Proven track record in B2B sales, preferably within the technology, managed services, or MSP sector Experience selling to SMB clients, with demonstrable success in both new business generation and account expansion Strong lead generation and prospecting skills; confident in self-starting and building a sales pipeline from scratch Excellent communication, negotiation, and presentation abilities Ability to work independently and as part of a collaborative team High level of energy, motivation, and resilience to achieve and exceed targets Organisational skills with attention to detail in managing multiple accounts and priorities Competency in using CRM platforms and sales tools to manage workflow and reporting What the job involves As a Business Development Manager, you will be responsible for driving the growth of MSP product sets within the SMB client base The primary focus is on both upselling to existing customers and acquiring new clients ("new logos") in the market This is a dynamic, versatile role ideal for a high-energy individual who thrives in fast-paced environments and takes ownership of personal and professional development This role offers significant potential for professional development and career progression Success in the Business Development Manager role will open doors to senior account management and leadership positions as the company continues to expand The organisation values initiative, innovation, and ambition-your personal contribution will be recognised and rewarded with increasing responsibility and advancement opportunities Join an award-winning Microsoft partner and leading technology provider for mid-market businesses Read more about our Microsoft Designations and Awards here we are also one of the first to achieve the newly launched Microsoft Support Services Designation Sell MSP product sets to small and medium-sized business clients, maximising opportunities for revenue growth Identify, pursue, and convert new business prospects through proactive outreach and networking Upsell and cross-sell to existing clients, building strong relationships and expanding portfolio penetration Self-generate leads via research, cold calling, attending events, and leveraging referrals Deliver against company-led sales campaigns, ensuring targets and KPIs are consistently met Develop tailored solutions for clients, understanding their unique business needs and recommending appropriate MSP products Maintain accurate records of sales activity, pipeline, and client interactions in CRM systems Collaborate with marketing, technical, and account management teams to drive customer success and satisfaction Stay up to date with industry trends, competitor offerings, and market developments relevant to MSP products
19/05/2026
Full time
Requirements Proven track record in B2B sales, preferably within the technology, managed services, or MSP sector Experience selling to SMB clients, with demonstrable success in both new business generation and account expansion Strong lead generation and prospecting skills; confident in self-starting and building a sales pipeline from scratch Excellent communication, negotiation, and presentation abilities Ability to work independently and as part of a collaborative team High level of energy, motivation, and resilience to achieve and exceed targets Organisational skills with attention to detail in managing multiple accounts and priorities Competency in using CRM platforms and sales tools to manage workflow and reporting What the job involves As a Business Development Manager, you will be responsible for driving the growth of MSP product sets within the SMB client base The primary focus is on both upselling to existing customers and acquiring new clients ("new logos") in the market This is a dynamic, versatile role ideal for a high-energy individual who thrives in fast-paced environments and takes ownership of personal and professional development This role offers significant potential for professional development and career progression Success in the Business Development Manager role will open doors to senior account management and leadership positions as the company continues to expand The organisation values initiative, innovation, and ambition-your personal contribution will be recognised and rewarded with increasing responsibility and advancement opportunities Join an award-winning Microsoft partner and leading technology provider for mid-market businesses Read more about our Microsoft Designations and Awards here we are also one of the first to achieve the newly launched Microsoft Support Services Designation Sell MSP product sets to small and medium-sized business clients, maximising opportunities for revenue growth Identify, pursue, and convert new business prospects through proactive outreach and networking Upsell and cross-sell to existing clients, building strong relationships and expanding portfolio penetration Self-generate leads via research, cold calling, attending events, and leveraging referrals Deliver against company-led sales campaigns, ensuring targets and KPIs are consistently met Develop tailored solutions for clients, understanding their unique business needs and recommending appropriate MSP products Maintain accurate records of sales activity, pipeline, and client interactions in CRM systems Collaborate with marketing, technical, and account management teams to drive customer success and satisfaction Stay up to date with industry trends, competitor offerings, and market developments relevant to MSP products
Business Development Manager
Deepstreamtech Cardiff, South Glamorgan
Requirements A background within the Transport industry Proven record in selling online business application solutions Relevant professional sales training and experience A good degree of computer literacy and technical competency High degree of self-motivation Honesty and Integrity Strong negotiation skills and ability to close sales Excellent written, verbal and presentation communications skills The ability to build and foster business relationships Good understanding of technology and how it is applied in business Demonstrable evidence of organising your own time Be energetic and enthusiastic Have a strong customer solution mindset Be goal orientated Have the ability to overcome obstacles and setbacks Willingness to learn Ability to work alone What the job involves In order to support continuous growth, Imaginet are looking for an Account & Business Development Manager to join the team In this varied role, you will be responsible for both existing and new business growth and retention The successful candidate will report to the Managing Director and will be responsible for the following: Generate your own leads for new business through a variety of tools and techniques Identify and target new business opportunities that will maximise sales revenues and margins, through attending meetings with potential clients to promote Imaginet's app and web development solutions Identify and develop new areas for business growth Develop & maintain allocated existing client accounts Identify and target existing client growth opportunities that will maximise sales revenues and margins Prepare and maintain existing client sales opportunities Provide excellent customer services to clients over the phone or in person Maintain an in-depth knowledge of Imaginet's product portfolio and awareness of competitor products Maintain an awareness of industry trends Develop and maintain a sales pipeline of sufficient size to achieve agreed sales targets Learn, adopt and adhere to the company sales guidelines and standard operating procedures (SOPs). This includes maintaining and developing the Company's Zoho CRM database in accordance with company standards and developing accurate, high quality and professional sales documentation and correspondence templates Provide regular updates to the Senior Leadership Team on progress against targets Ensure all monthly sales targets (KPIs) set by management and agreed on in advance are met or exceeded Present the Company solution without misrepresenting solutions and associated products both in person & online Prepare and present quotations/proposals to sales opportunities Maximise profit on all potential sales opportunities Negotiate and close sales Establish and maintain strategic relationships, alliances and networks within industry (or any other vertical market) as well as with other key stakeholders Attend exhibitions, trade fairs and other relevant trade events to promote the Company and product to clients and to engage with potential new clients Perform any other duties related to the promotion, sales and delivery of the products, or related third party products, as directed by the management team from time to time
19/05/2026
Full time
Requirements A background within the Transport industry Proven record in selling online business application solutions Relevant professional sales training and experience A good degree of computer literacy and technical competency High degree of self-motivation Honesty and Integrity Strong negotiation skills and ability to close sales Excellent written, verbal and presentation communications skills The ability to build and foster business relationships Good understanding of technology and how it is applied in business Demonstrable evidence of organising your own time Be energetic and enthusiastic Have a strong customer solution mindset Be goal orientated Have the ability to overcome obstacles and setbacks Willingness to learn Ability to work alone What the job involves In order to support continuous growth, Imaginet are looking for an Account & Business Development Manager to join the team In this varied role, you will be responsible for both existing and new business growth and retention The successful candidate will report to the Managing Director and will be responsible for the following: Generate your own leads for new business through a variety of tools and techniques Identify and target new business opportunities that will maximise sales revenues and margins, through attending meetings with potential clients to promote Imaginet's app and web development solutions Identify and develop new areas for business growth Develop & maintain allocated existing client accounts Identify and target existing client growth opportunities that will maximise sales revenues and margins Prepare and maintain existing client sales opportunities Provide excellent customer services to clients over the phone or in person Maintain an in-depth knowledge of Imaginet's product portfolio and awareness of competitor products Maintain an awareness of industry trends Develop and maintain a sales pipeline of sufficient size to achieve agreed sales targets Learn, adopt and adhere to the company sales guidelines and standard operating procedures (SOPs). This includes maintaining and developing the Company's Zoho CRM database in accordance with company standards and developing accurate, high quality and professional sales documentation and correspondence templates Provide regular updates to the Senior Leadership Team on progress against targets Ensure all monthly sales targets (KPIs) set by management and agreed on in advance are met or exceeded Present the Company solution without misrepresenting solutions and associated products both in person & online Prepare and present quotations/proposals to sales opportunities Maximise profit on all potential sales opportunities Negotiate and close sales Establish and maintain strategic relationships, alliances and networks within industry (or any other vertical market) as well as with other key stakeholders Attend exhibitions, trade fairs and other relevant trade events to promote the Company and product to clients and to engage with potential new clients Perform any other duties related to the promotion, sales and delivery of the products, or related third party products, as directed by the management team from time to time

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