Business Development Manager (SMB)

  • Deepstreamtech
  • 19/05/2026
Full time Information Technology Telecommunications Management

Job Description

Requirements
  • Proven track record in B2B sales, preferably within the technology, managed services, or MSP sector
  • Experience selling to SMB clients, with demonstrable success in both new business generation and account expansion
  • Strong lead generation and prospecting skills; confident in self-starting and building a sales pipeline from scratch
  • Excellent communication, negotiation, and presentation abilities
  • Ability to work independently and as part of a collaborative team
  • High level of energy, motivation, and resilience to achieve and exceed targets
  • Organisational skills with attention to detail in managing multiple accounts and priorities
  • Competency in using CRM platforms and sales tools to manage workflow and reporting
What the job involves
  • As a Business Development Manager, you will be responsible for driving the growth of MSP product sets within the SMB client base
  • The primary focus is on both upselling to existing customers and acquiring new clients ("new logos") in the market
  • This is a dynamic, versatile role ideal for a high-energy individual who thrives in fast-paced environments and takes ownership of personal and professional development
  • This role offers significant potential for professional development and career progression
  • Success in the Business Development Manager role will open doors to senior account management and leadership positions as the company continues to expand
  • The organisation values initiative, innovation, and ambition-your personal contribution will be recognised and rewarded with increasing responsibility and advancement opportunities
  • Join an award-winning Microsoft partner and leading technology provider for mid-market businesses
  • Read more about our Microsoft Designations and Awards here we are also one of the first to achieve the newly launched Microsoft Support Services Designation
  • Sell MSP product sets to small and medium-sized business clients, maximising opportunities for revenue growth
  • Identify, pursue, and convert new business prospects through proactive outreach and networking
  • Upsell and cross-sell to existing clients, building strong relationships and expanding portfolio penetration
  • Self-generate leads via research, cold calling, attending events, and leveraging referrals
  • Deliver against company-led sales campaigns, ensuring targets and KPIs are consistently met
  • Develop tailored solutions for clients, understanding their unique business needs and recommending appropriate MSP products
  • Maintain accurate records of sales activity, pipeline, and client interactions in CRM systems
  • Collaborate with marketing, technical, and account management teams to drive customer success and satisfaction
  • Stay up to date with industry trends, competitor offerings, and market developments relevant to MSP products