VodafoneThree - Technical Solution Architect

Business Area: Local Vodafone Business Unit

Posting Country: United Kingdom

Full Time / Part Time: Full Time

Contract Type: Permanent

At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Location: London or Manchester

Salary: Excellent basic salary plus bonus and Vodafone benefits

Working Hours: Full time 37.5 hours per week - Monday to Friday

Location Independent Worker

As a Location Independent Worker, for operational reasons you may be required to perform your duties, either temporarily or permanently, from any of our offices or customer sites within a reasonable geographic area of your home address. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are.

We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.

We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.

Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.

We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.

Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world class technology solutions.

We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers.

The Technical Solution Architect is a senior customer facing role providing technical leadership, design and support to a virtual team of highly skilled professionals delivering complex and bespoke WAN and LAN and cloud-based solutions, including IoT services, as well as 4G coverage assurance measures.

The role holder will provide detailed customer designs in at least one of the following towers (WAN and LAN) and technical ownership to the businesses in high profile accounts through the utilisation of specialist technical expertise. They will add value, in terms of technical skills, to the various accounts through the issuing of detailed network solutions as well as technical leadership and implementation support.

The role holder will be engaged during the latter stages of the pre sales cycle to provide technical assurance on complex solution viability and then ensure detailed solution compliance throughout delivery, only exiting once the solution is accepted into operation by the customer services organisation and warranty support period expired.

• Technical accountability and leadership of the virtual team responsible for the detailed design, development, delivery and test of multi-million pound complex customer solutions working alongside the Programme
• Manager, providing assurance and governance for technical components of the solution.
• Own solution transition from existing to proposed state, including discovery and integration.
• Sign off high-level designs and requirements for Solution Integration.
• Produce statements of work and detailed solution designs, managing risks, assumptions, issues and dependencies.
• Lead technical governance, risk resolution and coordination across internal and external teams.
• Act as SME in customer design and integration workshops to define optimal solutions.
• Provide pre and post-sales consultancy and fourth line support, including customer change requests.

• Highly effective technical planning across customer, internal and 3rd Party technical teams
• Builds influential and effective relationships with technical, service and delivery teams
• Builds astute relationships within customer organisations
• Effective management of internal and external teams
• Business Acumen/Transformation focussed
• Experience of designing in one or more core areas of LAN/WAN related technologies
• Significant experience of fixed product market, in depth understanding of complex customer solutions including LAN / WAN / SD WAN related technologies
• Strong networking knowledge with an understanding of security principle
• Proven track record for delivery of large scale, complex projects delivering IT/Telco customer solutions; demonstrable leadership skills and organisational experience

We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top notch parental leave policies.

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulator's standards.

We also provide reasonable adjustments if required.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. Candidates may use AI to fine tune their CVs.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace. We promote Inclusion for All.