Senior Faculty Administrator - CCCU

London, Leeds, Manchester or Birmingham (On-site)

• Collaborate with the FM, other SFAs, Senior Student Success Tutors and other stakeholders, and take direct responsibility for the administration of students with complex needs and for groups of concern.
• Line manage FAOs in their duties (assessment submissions, action logs, withdrawals and authorised absences).
• Ensure FAOs maintain timely and accurate record keeping.
• Check shared data, live trackers and Moodle are updated and accurate through collaboration with level leaders and Associate Deans.
• Complete faculty administration in preparation for missing credits, PAB, Programme Committee, External Examiners and APMR.
• Take direct responsibility for the administration of students with complex needs and for groups of concern.

• Experience directing and overseeing administration functions with strong service delivery skills and a student focused approach.
• Bachelor's degree and proficiency in MS Office applications such as Excel, Word and Outlook Mail.
• Experience working in a widening participation environment.
• Ability to work independently and supervise as part of a team, with effective supervisory and people skills (active listening, excellent written and verbal communication and line management skills) and remarkable organisational and conflict management skills.
• Ability to supervise handling of sensitive and personal information with tact and confidentiality, using initiative and judgement to resolve line management matters.
• Ability to maintain successful working relationships with appropriate boundaries.
• Ability to be flexible to work days, evenings and weekends as required.

• 25 days annual leave, plus 8 public holidays.
• 1 day extra leave per year of service, up to a maximum of 5 days.
• Flexible benefits: Cycle to Work, Workplace Nursery, Techscheme and much more.
• discounts platform, wellbeing centre and much more.
• Reward and recognition programme.
• £500 award employee referral scheme.
• Discretionary annual performance bonus.

GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities, and we take our core values seriously to create an environment where everyone feels welcomed.

Please note: This role is not eligible for sponsorship!