GEDU Services Pvt. Ltd.

An educational services provider in Greater Manchester is seeking a Senior Administrator for Academic Services to lead administrative processes that enhance student experiences. You will supervise a team of Academic Services Administrators and ensure the smooth operation of academic tasks related to enrolment, assessments, and graduation. Candidates should have experience in higher education and management. This permanent full-time position requires strong organisational and leadership skills. Location is on-site across various UK cities, including Manchester.

Senior Administrator - Academic Services Greater Manchester, United Kingdom and 3 more Job Description Department: Registry Location: Leeds, London, Birmingham, Manchester (On Site) Type of Contract: Permanent / Full Time What We Do: Our Registry department supports every stage of the student journey but managing records, enrolment, assessments, and graduation to ensure a smooth, accurate and high quality experience of all our students. Our Vision: Changing Lives through Education The Role: As a Senior Academic Services Administrator, you will play a vital role in shaping the student experience by leading high quality academic administration, ensuring smooth academic operations and serving as a key link between faculty, students and institutional success. If you have outstanding organisational skills, a strong leadership skill and is passionate about improving higher education services, why don't you join us in creating a memorable academic journey for all our students! The Senior Academic Services Administrator will provide support to the Associate Registrar (Academic Services) and Academic Services Manager. You will supervise the Academic Services Administrators and to take responsibility for various areas of Academic Services. This role is not eligible for visa sponsorship! What the Role Involves: Responsibility for the supervision of Academic Services Administrators and training new members of staff Delegate workload to the Academic Services Administrator to support the overall delivery of Academic Services tasks Collation and distribution of information from partner agencies Collating and storing highly confidential documentation Co Ordinate and Support the preparation of Assessment Boards, Exams, Enrolment and other areas of Academic Services Ensure all information relating to the information stored onto the Student Management System is accurate Daily checking of Power BI reports to ensure the accuracy and quality of data stored within Thesis, highlighting any areas of concern to the Academic Services Leadership Team Responsibility for ensuring the accuracy of the curriculum information stored on Thesis and regularly checking the information stored on the student record To be involved with the organisation and operation of Awards Ceremonies To deal with queries by telephone, letter, e-mail and face to face from academic and professional services colleagues and students in relation to a number of Registry issues To undertake other appropriate duties as required by the Associate Registrar (Academic Services) or Academic Services Manager About You: Higher Education experience Experience of supervising or managing people

An educational services provider seeks a dedicated individual to manage student administration for complex needs across various UK locations. The role involves line-management of staff and ensuring accurate record-keeping, while collaborating with multiple stakeholders to uphold service delivery excellence. Candidates must have a Bachelor's degree, proficiency in MS Office, and effective communication skills. Additional benefits include annual leave, flexible perks, and a performance bonus.

Location London, Leeds, Manchester or Birmingham (On-site) Responsibilities Collaborate with the FM, other SFAs, Senior Student Success Tutors and other stakeholders, and take direct responsibility for the administration of students with complex needs and for groups of concern. Line manage FAOs in their duties (assessment submissions, action logs, withdrawals and authorised absences). Ensure FAOs maintain timely and accurate record keeping. Check shared data, live trackers and Moodle are updated and accurate through collaboration with level leaders and Associate Deans. Complete faculty administration in preparation for missing credits, PAB, Programme Committee, External Examiners and APMR. Take direct responsibility for the administration of students with complex needs and for groups of concern. Qualifications Experience directing and overseeing administration functions with strong service delivery skills and a student focused approach. Bachelor's degree and proficiency in MS Office applications such as Excel, Word and Outlook Mail. Experience working in a widening participation environment. Ability to work independently and supervise as part of a team, with effective supervisory and people skills (active listening, excellent written and verbal communication and line management skills) and remarkable organisational and conflict management skills. Ability to supervise handling of sensitive and personal information with tact and confidentiality, using initiative and judgement to resolve line management matters. Ability to maintain successful working relationships with appropriate boundaries. Ability to be flexible to work days, evenings and weekends as required. Benefits 25 days annual leave, plus 8 public holidays. 1 day extra leave per year of service, up to a maximum of 5 days. Flexible benefits: Cycle to Work, Workplace Nursery, Techscheme and much more. discounts platform, wellbeing centre and much more. Reward and recognition programme. £500 award employee referral scheme. Discretionary annual performance bonus. GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities, and we take our core values seriously to create an environment where everyone feels welcomed. Please note: This role is not eligible for sponsorship!