Visitor Assistant

Title Visitor Assistant Location Warkworth Castle, Northumberland, NE65 0UJ Salary £12.71 per hour / 7 hours per week April to October, 0 hours November to March / Permanent Job type Permanent Ref 16422

We are looking for a Visitor Assistant to join us at Warkworth Castle, working 7 hours per week.

You will greet visitors, provide information, recommend sites, facilitate membership discussion, assist with ticketing, manage queues, promote events and ensure the site is safe, accessible, and well presented at all times.

You will work weekends and Bank Holidays, provide support to visitors, and be required to build a personalised visitor experience.

No formal history background required; a passion for people, excellent customer service skills, and the ability to work as part of a team are essential. Some training experience with the public is beneficial but not required.

• The opportunity for career progression within the heritage sector in retail, food and beverage or general management
• Opportunities to attend live music and history events
• Free access to all English Heritage sites for you and up to 6 friends and / or family members
• 25% discount in our shops and cafes
• Enhanced maternity/paternity/ shared parental leave
• 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
• Options to buy additional leave
• Matched pension contributions up to a maximum of 10%

For more information, you can visit and

Application Note: If you would like to talk to us before you apply about workplace adjustments or working patterns, please contact Rebecca Kirk, Warkworth Castle and Hermitage Manager, on or by email . No agencies please.

Interviews will be held week commencing 25th May 2026.

You will need to refer to the following documents when completing your application.