At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
What's the role all about?
As a Sales Enablement Manager, you'll help ensure Cognigy's partners are technically capable of building, demoing, and delivering high-quality AI Agents on the Cognigy platform. This role is focused on hands on technical enablement. You'll work closely with partner engineers, sales engineers, and internal teams to turn product knowledge into real world solutions.
You'll be a go to technical resource for partners, helping them move from basic understanding to confident execution across sales cycles and customer implementations.
How will you make an impact?
- Enabling partners to design, build, and deliver AI Agents using the Cognigy platform
- Supporting partner onboarding and ongoing technical readiness through structured enablement and certification paths
- Delivering technical enablement sessions, workshops, and hands on labs
- Supporting API usage and integrations as part of AI Agent implementations
- Helping partners work effectively with context variables and conversation logic in Cognigy
- Supporting partners during demos, proofs of concept, and key partner led opportunities
- Collaborating with Sales Engineering, Product, and Professional Services to align on technical standards and best practices
- Translating product updates and new features into clear, partner ready technical guidance
Have you got what it takes?
- Experience working with APIs and integrations in real world implementations
- Practical experience using context variables and conversation logic within Cognigy
- A general developer mindset, with comfort solving problems through flow logic and/or code
- Experience in a technical, customer facing role such as Sales Engineering, Pre Sales, Solution Consulting, or Technical Consulting
- Ability to clearly explain technical concepts to both technical and non technical audiences
- Strong collaboration and communication skills across sales, product, and delivery teams
Enablement focused qualities:
- A genuine passion for enablement and helping partners succeed independently
- Enjoyment in teaching, coaching, and guiding others from basic understanding to confident execution
- Comfort delivering technical enablement sessions, workshops, and hands on labs
- Ability to turn complex product capabilities into clear, practical guidance partners can apply immediately
- A proactive, problem solving attitude with a strong sense of ownership when supporting partner success
What's in it for you?
Join an ever growing, market disrupting, global company where the teams-comprised of the best of the best-work in a fast paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICE r!
Requisition ID: 10464
Reporting into: Head of Sales Enablement, NiCE Cognigy
Role Type: Individual Contributor
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.