Field Welfare Advocate - Debt Support & Solutions

Octopus Energy is seeking a compassionate individual for field-based welfare-focused home visits to assist customers in debt. You will engage with customers to set up sustainable repayment plans, requiring high empathy and resilience, as well as prior customer service experience. This role also involves managing calls and ensuring safety protocols as a lone worker. A full UK driving licence and personal vehicle are necessary, with competitive salary discussed during the interview.