Octopus Energy
Seen this advert before? That is because we are continuing to grow! We are very excited to be growing our small and efficient TechOps team at Octopus. We aren't looking for standard IT support - we are looking for an ambitious, deeply knowledgeable and experienced TechOps Generalist to join our team, to grow with the rest of the company, and ensure we are doing so in a secure and safe way. You will be a key partner in defining what TechOps is at Octopus. We will be continuing to shape this team to provide world class support to our employees, building our way out of problems with engineering firepower and undertaking transformational organisational change. We don't just "fix" things - we automate them out of existence. For us, a Generalist isn't about knowing a little of everything, it's a multi-disciplinary role for someone who's deeply experienced in many facets of Enterprise IT. Think multi-domain specialist - not Jack of all trades. What is TechOps? A more modern, more lean version of a traditional Enterprise IT team with around one of us for every 1000 people at Octopus. We cover everything from what most people would call "1st line support" all the way up to high-level strategic planning, and everything in between. We tackle big problems and the breadth of work is huge. Dealing with ambiguity is a key part of working in TechOps, and every day will be a new and exciting one, working on varying challenges across the company and keeping plates spinning. We have a cloud first approach to everything we do. This allows us to scale quickly and focus on things where we can add the most value. No on prem AD here! Roles that you might currently be in: Systems engineer, DevOps, Tech support, Technical support, Technical support analyst, IT support, IT desktop support, Systems Administrator, Network Administrator, Workplace technology, Solutions specialist, Solutions administrator, Systems manager, Support manager. What you'll do Provide delightful day to day technical support to all areas of the business, to ensure our incredible employees are able to do their job as efficiently as possible. Their problems are our problems. Troubleshoot and fix a wide range of technical issues, from laptop faults and network issues, to account provisioning failures and SSO problems. Collaborate closely with our Security team to ensure we strike the right balance between security, productivity and user experience. Continually find opportunities to automate our processes and improve the user experience. Empower our people to help themselves by designing and building self service solutions. Monitor and maintain all the tech in our offices around the world - networks, meeting rooms, printers, digital signage, CCTV, door access control. Managing supplier relationships and the procurement process for SaaS and hardware. Lead and manage complex technical projects with multiple stakeholders from around the business. Examples of some TechOps projects include Rollout of, and migration to, a new identity provider macOS and Windows MDM migration Rollout of a new device trust and posture compliance solution The replacement of insecure factors like SMS with phishing resistant factors Office fit outs, including tech like network, AV, access control etc SaaS migrations for acquisitions e.g. Microsoft 365 to Google Workspace What you'll need We're looking for people with at least 5-7 years of solid enterprise IT experience. The technical bar is high. While we use Okta, Kandji, Kolide, Zscaler, Meraki and HiBob amongst others, we care about your understanding of the fundamentals of key SaaS tooling, but we also expect candidates to have significant experience implementing and customising these tools for Enterprise environments, so if you've lived in Entra and Intune? Awesome! You'll also need: Confidence in articulating and implementing your technical ability, particularly with enterprise level SaaS tooling, customer support and automation. The ability to do this both with your peers and novice users is vital. A team player - we don't want people who vanish and come back with perfect, completed work. You collaborate and work transparently and can identify who can help you, or needs your help. Rich experience and examples of scripting, using APIs to automate mundane and error prone repetitive tasks. To be comfortable with a huge amount of ambiguity and spinning a lot of plates all at the same time. Experience working with multiple teams and managing multiple stakeholders. Experience managing and deploying macOS, Windows, iOS, and Android at scale. Experience administering and troubleshooting Single Sign On (SSO) technologies such as OAuth, OIDC and SAML. Deep experience with Identity & Access Management. You should be able to explain the nuances of SAML, OIDC, and OAuth, and have hands on experience with SCIM provisioning. Experience of designing and installing office networks - we use Cisco Meraki. A conscientious approach to everything you do and a passion for doing the right thing rather than the easy thing. Don't think you check off every single box? We love hiring passionate people with a drive to learn. If you are an expert in some of these areas and are hungry to master the rest, get in touch and let us know where your strengths lie. Why else you'll love it here Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We've also been placed in the top 10 companies for senior leadership Visit our UK perks hub - Octopus Employee Benefits This role can be either fully office based in any of our major offices in Brighton, Manchester, Leicester, Coventry or London, or a hybrid of a few days a week working remotely and office based. Our salary bandings are between £65,000 - £90,000 depending on your experience. On a call with one of our talent team, it's something we always chat through, as we genuinely want to match your experience with the right salary. We're very excited to be growing our small team. We're looking for skills and experience to help shape and define the future of not only our team, but the wider business at a global scale. If you're reading this and grinning, please apply! There are huge challenges to tackle, and we need amazing people who are keen to get stuck in. If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Seen this advert before? That is because we are continuing to grow! We are very excited to be growing our small and efficient TechOps team at Octopus. We aren't looking for standard IT support - we are looking for an ambitious, deeply knowledgeable and experienced TechOps Generalist to join our team, to grow with the rest of the company, and ensure we are doing so in a secure and safe way. You will be a key partner in defining what TechOps is at Octopus. We will be continuing to shape this team to provide world class support to our employees, building our way out of problems with engineering firepower and undertaking transformational organisational change. We don't just "fix" things - we automate them out of existence. For us, a Generalist isn't about knowing a little of everything, it's a multi-disciplinary role for someone who's deeply experienced in many facets of Enterprise IT. Think multi-domain specialist - not Jack of all trades. What is TechOps? A more modern, more lean version of a traditional Enterprise IT team with around one of us for every 1000 people at Octopus. We cover everything from what most people would call "1st line support" all the way up to high-level strategic planning, and everything in between. We tackle big problems and the breadth of work is huge. Dealing with ambiguity is a key part of working in TechOps, and every day will be a new and exciting one, working on varying challenges across the company and keeping plates spinning. We have a cloud first approach to everything we do. This allows us to scale quickly and focus on things where we can add the most value. No on prem AD here! Roles that you might currently be in: Systems engineer, DevOps, Tech support, Technical support, Technical support analyst, IT support, IT desktop support, Systems Administrator, Network Administrator, Workplace technology, Solutions specialist, Solutions administrator, Systems manager, Support manager. What you'll do Provide delightful day to day technical support to all areas of the business, to ensure our incredible employees are able to do their job as efficiently as possible. Their problems are our problems. Troubleshoot and fix a wide range of technical issues, from laptop faults and network issues, to account provisioning failures and SSO problems. Collaborate closely with our Security team to ensure we strike the right balance between security, productivity and user experience. Continually find opportunities to automate our processes and improve the user experience. Empower our people to help themselves by designing and building self service solutions. Monitor and maintain all the tech in our offices around the world - networks, meeting rooms, printers, digital signage, CCTV, door access control. Managing supplier relationships and the procurement process for SaaS and hardware. Lead and manage complex technical projects with multiple stakeholders from around the business. Examples of some TechOps projects include Rollout of, and migration to, a new identity provider macOS and Windows MDM migration Rollout of a new device trust and posture compliance solution The replacement of insecure factors like SMS with phishing resistant factors Office fit outs, including tech like network, AV, access control etc SaaS migrations for acquisitions e.g. Microsoft 365 to Google Workspace What you'll need We're looking for people with at least 5-7 years of solid enterprise IT experience. The technical bar is high. While we use Okta, Kandji, Kolide, Zscaler, Meraki and HiBob amongst others, we care about your understanding of the fundamentals of key SaaS tooling, but we also expect candidates to have significant experience implementing and customising these tools for Enterprise environments, so if you've lived in Entra and Intune? Awesome! You'll also need: Confidence in articulating and implementing your technical ability, particularly with enterprise level SaaS tooling, customer support and automation. The ability to do this both with your peers and novice users is vital. A team player - we don't want people who vanish and come back with perfect, completed work. You collaborate and work transparently and can identify who can help you, or needs your help. Rich experience and examples of scripting, using APIs to automate mundane and error prone repetitive tasks. To be comfortable with a huge amount of ambiguity and spinning a lot of plates all at the same time. Experience working with multiple teams and managing multiple stakeholders. Experience managing and deploying macOS, Windows, iOS, and Android at scale. Experience administering and troubleshooting Single Sign On (SSO) technologies such as OAuth, OIDC and SAML. Deep experience with Identity & Access Management. You should be able to explain the nuances of SAML, OIDC, and OAuth, and have hands on experience with SCIM provisioning. Experience of designing and installing office networks - we use Cisco Meraki. A conscientious approach to everything you do and a passion for doing the right thing rather than the easy thing. Don't think you check off every single box? We love hiring passionate people with a drive to learn. If you are an expert in some of these areas and are hungry to master the rest, get in touch and let us know where your strengths lie. Why else you'll love it here Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We've also been placed in the top 10 companies for senior leadership Visit our UK perks hub - Octopus Employee Benefits This role can be either fully office based in any of our major offices in Brighton, Manchester, Leicester, Coventry or London, or a hybrid of a few days a week working remotely and office based. Our salary bandings are between £65,000 - £90,000 depending on your experience. On a call with one of our talent team, it's something we always chat through, as we genuinely want to match your experience with the right salary. We're very excited to be growing our small team. We're looking for skills and experience to help shape and define the future of not only our team, but the wider business at a global scale. If you're reading this and grinning, please apply! There are huge challenges to tackle, and we need amazing people who are keen to get stuck in. If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Octopus Energy
Octopus Energy for Business (OEB) is a rapidly scaling energy supplier with more than 130k business customers. We've pioneered PPA-backed supply for mid market businesses through Electric Match, led the way for SME smart tariffs with Shape Shifters and are the established market leader for enabling EV public charging through energy supply and services. We are committed to helping business customers meet their energy needs through technology, renewables and flexibility. To do this to the fullest extent, we are now expanding our capabilities beyond energy supply and smart tariffs. To help businesses solve for escalating energy bills and long grid connection queues, we will also install and optimise low carbon tech-primarily batteries-at their sites. While there is potential to scale this activity both up and down to larger and smaller customers, projects developed by this role will initially focus on businesses in the mid market segment (100kW 1MW). We will integrate batteries with solar where appropriate, but the anchoring technology is the battery itself-with the potential to create significant bill savings through flexibility. This role will lead project development for battery projects at business customer sites. This role is London based and requires regular travel to customer project sites. What you'll do Develop on site battery projects (co located with solar if helpful to project and customer economics) at business sites to save customers money and reduce grid capacity constraints. Conduct customer site visits for project development, technical evaluation and health & safety assurance. Lead techno economic modelling for on site battery and solar projects. Lead engagements with selected OEMs, EPCs and installers to specify optimally sized and priced battery and solar systems, as well as associated services for business customers. Support commercial proposals and presentations to customers for behind the meter projects. Support vendor management of preferred suppliers across OEMs, EPCs and installers for battery and solar systems, prioritising cost, quality, reliability and safety. Work with commercial and legal teams to own and evolve contract templates for delivering on site energy solutions, both for our contracts with customers and with suppliers. What you'll need The capacity to deal with ambiguity and to operate in an unstructured and fast paced environment - this is not a corporate style job. A hunger for professional accountability and a willingness to get your hands dirty to make things happen. A passion for supporting businesses with energy solutions to save them money. Professional experience and track record in distributed energy, especially battery technology at the >100kW scale. Broad technical expertise across on site project development, techno economic modelling, electrical health and safety, technical site evaluations, equipment specifications and vendor management. A strong technical grounding in low carbon technology, in particular battery systems, with solar expertise also being helpful. Some familiarity and knowledge of flexibility markets and how optimised batteries can create customer value. Why you'll love it here Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit! Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were recently named UK's top company to work for, and we ranked in the top ten in the Sunday Times Best Places to Work 2024. Our Group CEO, Greg, has recorded a podcast about our culture and how we empower our people. We've also been placed in the top 10 companies for senior leadership. Visit our UK perks hub - Octopus Employee Benefits If this sounds like you then we'd love to hear from you. P.S. Our process usually takes up to 4 weeks, but we'll always do our best to flex around what works for you. Along the way, you'll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at and we'd love to help! Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum flexibility. Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Octopus Energy for Business (OEB) is a rapidly scaling energy supplier with more than 130k business customers. We've pioneered PPA-backed supply for mid market businesses through Electric Match, led the way for SME smart tariffs with Shape Shifters and are the established market leader for enabling EV public charging through energy supply and services. We are committed to helping business customers meet their energy needs through technology, renewables and flexibility. To do this to the fullest extent, we are now expanding our capabilities beyond energy supply and smart tariffs. To help businesses solve for escalating energy bills and long grid connection queues, we will also install and optimise low carbon tech-primarily batteries-at their sites. While there is potential to scale this activity both up and down to larger and smaller customers, projects developed by this role will initially focus on businesses in the mid market segment (100kW 1MW). We will integrate batteries with solar where appropriate, but the anchoring technology is the battery itself-with the potential to create significant bill savings through flexibility. This role will lead project development for battery projects at business customer sites. This role is London based and requires regular travel to customer project sites. What you'll do Develop on site battery projects (co located with solar if helpful to project and customer economics) at business sites to save customers money and reduce grid capacity constraints. Conduct customer site visits for project development, technical evaluation and health & safety assurance. Lead techno economic modelling for on site battery and solar projects. Lead engagements with selected OEMs, EPCs and installers to specify optimally sized and priced battery and solar systems, as well as associated services for business customers. Support commercial proposals and presentations to customers for behind the meter projects. Support vendor management of preferred suppliers across OEMs, EPCs and installers for battery and solar systems, prioritising cost, quality, reliability and safety. Work with commercial and legal teams to own and evolve contract templates for delivering on site energy solutions, both for our contracts with customers and with suppliers. What you'll need The capacity to deal with ambiguity and to operate in an unstructured and fast paced environment - this is not a corporate style job. A hunger for professional accountability and a willingness to get your hands dirty to make things happen. A passion for supporting businesses with energy solutions to save them money. Professional experience and track record in distributed energy, especially battery technology at the >100kW scale. Broad technical expertise across on site project development, techno economic modelling, electrical health and safety, technical site evaluations, equipment specifications and vendor management. A strong technical grounding in low carbon technology, in particular battery systems, with solar expertise also being helpful. Some familiarity and knowledge of flexibility markets and how optimised batteries can create customer value. Why you'll love it here Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit! Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were recently named UK's top company to work for, and we ranked in the top ten in the Sunday Times Best Places to Work 2024. Our Group CEO, Greg, has recorded a podcast about our culture and how we empower our people. We've also been placed in the top 10 companies for senior leadership. Visit our UK perks hub - Octopus Employee Benefits If this sounds like you then we'd love to hear from you. P.S. Our process usually takes up to 4 weeks, but we'll always do our best to flex around what works for you. Along the way, you'll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at and we'd love to help! Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum flexibility. Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Octopus Energy
About Octopus Electroverse and Octopus Fleet: We're making electric vehicle ownership as smart and as simple as possible, by building the giant, virtual platform of the future. In four years, Octopus Electroverse has grown to become the largest consumer eMobility player in Europe, with over 1.4 million connected electric vehicle chargers and a customer ecosystem spanning web, iOS, Android, CarPlay, Android Auto and more. But it's just the start: we're busy expanding Octopus Fleet, working with more corporate customers, public sector and partners, building exciting new features at scale, and creating the integrated charging experiences of the future - all in the name of making public EV charging super simple for customers. Electroverse and Octopus Fleet is a multifunctional team made up of product, development, commercial, operations, marketing, partnerships and more - all focused together on making Octopus the go-to name in EV charging. And we're looking for smart individuals with an interest in the space who can help us make it happen. We're expanding our Octopus Fleet Team. Are you ready to be our next sales superstar; a passionate and experienced business hunter experienced in electric vehicle charging, fuel cards and all types of fleet solutions? You will be the face and the voice of Octopus Fleet, advising and supporting customers throughout their journey towards transitioning to a sustainable electric vehicle fleet. A genuine passion for delivering awesome customer experiences and driving sustainability is a must, as well as a real commitment to building meaningful relationships and providing amazing customer service. What You'll Do Develop and establish your sales pipeline with customers - from lead through to delivery, hitting your targets along the way. Shape and drive the acquisition of new customers - generate your own leads while benefiting from shared leads across the wider Octopus group. Manage your pipeline, recording progress in our CRM system and keeping everything up to date. Champion customer satisfaction, recording what works best and sharing insights to improve the customer experience. Plan, attend and run customer launch events to spread the word of electric charging and electric vehicles and how we can help, virtually and in person. Provide excellent customer service both through the sales process and in after-sales customer care. Collaborate with the wider teams to iterate propositions and materials for the B2B market. Strategically build your pipeline by working with the team to create strong relationships internally and with our customers on both consumer and business levels. What You'll Need A track record of delivering exceptional customer experience. Previous sales experience in a B2B and/or SaaS consultative environment. A strong passion for electric vehicles, energy, and decarbonisation. Excellent listening skills in B2B roles and strong communication. An obsession with putting the customer first and going the extra mile to ensure delight. An ability to show a complete finisher mentality and understand processes as a whole. A start-up entrepreneurial mindset, adaptable to change in a fast paced environment. Bonus: knowledge of the car leasing and fleet market is advantageous but not mandatory. If this sounds like you then we'd love to hear from you. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
About Octopus Electroverse and Octopus Fleet: We're making electric vehicle ownership as smart and as simple as possible, by building the giant, virtual platform of the future. In four years, Octopus Electroverse has grown to become the largest consumer eMobility player in Europe, with over 1.4 million connected electric vehicle chargers and a customer ecosystem spanning web, iOS, Android, CarPlay, Android Auto and more. But it's just the start: we're busy expanding Octopus Fleet, working with more corporate customers, public sector and partners, building exciting new features at scale, and creating the integrated charging experiences of the future - all in the name of making public EV charging super simple for customers. Electroverse and Octopus Fleet is a multifunctional team made up of product, development, commercial, operations, marketing, partnerships and more - all focused together on making Octopus the go-to name in EV charging. And we're looking for smart individuals with an interest in the space who can help us make it happen. We're expanding our Octopus Fleet Team. Are you ready to be our next sales superstar; a passionate and experienced business hunter experienced in electric vehicle charging, fuel cards and all types of fleet solutions? You will be the face and the voice of Octopus Fleet, advising and supporting customers throughout their journey towards transitioning to a sustainable electric vehicle fleet. A genuine passion for delivering awesome customer experiences and driving sustainability is a must, as well as a real commitment to building meaningful relationships and providing amazing customer service. What You'll Do Develop and establish your sales pipeline with customers - from lead through to delivery, hitting your targets along the way. Shape and drive the acquisition of new customers - generate your own leads while benefiting from shared leads across the wider Octopus group. Manage your pipeline, recording progress in our CRM system and keeping everything up to date. Champion customer satisfaction, recording what works best and sharing insights to improve the customer experience. Plan, attend and run customer launch events to spread the word of electric charging and electric vehicles and how we can help, virtually and in person. Provide excellent customer service both through the sales process and in after-sales customer care. Collaborate with the wider teams to iterate propositions and materials for the B2B market. Strategically build your pipeline by working with the team to create strong relationships internally and with our customers on both consumer and business levels. What You'll Need A track record of delivering exceptional customer experience. Previous sales experience in a B2B and/or SaaS consultative environment. A strong passion for electric vehicles, energy, and decarbonisation. Excellent listening skills in B2B roles and strong communication. An obsession with putting the customer first and going the extra mile to ensure delight. An ability to show a complete finisher mentality and understand processes as a whole. A start-up entrepreneurial mindset, adaptable to change in a fast paced environment. Bonus: knowledge of the car leasing and fleet market is advantageous but not mandatory. If this sounds like you then we'd love to hear from you. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
