Job Description
OVO Group is seeking a Customer Resolution Specialist in Glasgow to investigate and resolve customer complaints. The role requires strong complaint handling skills, a calm approach, and the ability to build rapport with customers. Offering a salary between £28,380 to £29,980, and a range of benefits including health plans and holidays. Work involves managing complaints promptly while protecting OVO's brand. Applicants should be adaptable, enthusiastic, and have outstanding organisational skills.