Reporting to: Lead iOS Engineer - OVO Drive Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Impactful, Exciting, Challenging Top 3 qualities for this role: Curiosity, Confidence, Collaborative Where you'll work Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to attend OVO Connection events in person. You'll be assigned to the closest one of our three hub offices - Bristol, Glasgow, or London - unless your role requires field based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect, and bring big ideas to life. Everyone belongs at OVO: At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. The team you'll be joining plays a huge role in making that happen, and it's part of the reason we're moving faster to build a greener future. We've made good progress on the UK's path to net zero, but research shows that 100% renewable energy tariffs aren't actually making the grid greener. We need to go further - save energy, use power at smarter times of the day and help our customers reduce their carbon footprint. That's where OVO Drive, our dedicated electric vehicle business, comes in. We already provide hardware installations, home & public charging but we want to build a single app experience that covers everything an EV driver could need. This role will play a huge part in that. We work like a start up - using our entrepreneurial, OVO Way spirit to drive us forward - and we'll be flexible about how we do it. Trying new things, growing the ones that work and learning new green skills as we go. This role in a nutshell Sitting in the OVO Drive department, this role will support the development of the native OVO Charge mobile app. This is the department's flagship product, which opens up the public electric vehicle (EV) charging infrastructure for EV drivers across Europe and provides OVO Energy customers a simple interface to manage their Home Charging at a discounted rate. Key outcomes will be Technical Delivery: Design, build and test new features for our driver facing B2C app Champion quality: Maintain the products your team is responsible for to guarantee that we offer customers a high quality and reliable experience Collaborate & influence: Partner closely with product managers, designers and key stakeholders to ensure that acceptance criteria are met reliably and in time Business alignment: Understand how your work contributes to business goals Join the community: Proactively engage with your peers to contribute to the community within the team and the wider business You'll be successful in this role if you Technical expertise: Considerable experience in native mobile software engineering, with a track record of contributing to engineering teams; professional experience with Swift for iOS mobile app development Ways of working: Have experience in an agile environment working with a rapidly evolving product Product engineering: Are passionate about product and user experience - customers are at the heart of everything you do; strong commercial thinking is a plus Impact: You'll have a strong desire to make impact and take ownership early on What's in it for you We'll pay you between £40,000 - £54,000, depending on your specific skills and experience. You'll be eligible for an on target bonus of 15% and one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO. Additionally, you'll receive 9% Flex Pay on top of your salary - 4% auto enrolled into your pension and the remaining 5% you can use for flexible benefits, add to your pension or take as cash. Benefits taster Holiday: 34 days of holiday, including bank holidays Health: Healthcare cash plan or private medical insurance, critical illness cover, life assurance, health assessments, and more Wellbeing: Gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more Lifestyle: Extra holiday buying, discount dining, home & tech loans, and support for your favourite charities with give as you earn donations Home: Up to £400 towards any OVO Energy plan, plus discounts on solar, smart thermostats and EV chargers Commute: Great deals on ultra low emission car leasing, cycle to work scheme and public transport season ticket loans For your belonging, we have 8 Belonging Networks at OVO led by our people, for our people. Join any of them and help build an inclusive and diverse workplace. We're excited to hear from you We'd be thrilled if you tick off all our boxes, yet we also believe it's just as important we tick off all of yours. If you feel you have most of what we're looking for but not every single thing, go ahead and apply - we'd still love to hear from you! If you have any additional requirements, please let us know on the application form; we want to make the process as easy and comfortable for you as possible.
06/05/2026
Full time
Reporting to: Lead iOS Engineer - OVO Drive Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Impactful, Exciting, Challenging Top 3 qualities for this role: Curiosity, Confidence, Collaborative Where you'll work Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to attend OVO Connection events in person. You'll be assigned to the closest one of our three hub offices - Bristol, Glasgow, or London - unless your role requires field based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect, and bring big ideas to life. Everyone belongs at OVO: At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. The team you'll be joining plays a huge role in making that happen, and it's part of the reason we're moving faster to build a greener future. We've made good progress on the UK's path to net zero, but research shows that 100% renewable energy tariffs aren't actually making the grid greener. We need to go further - save energy, use power at smarter times of the day and help our customers reduce their carbon footprint. That's where OVO Drive, our dedicated electric vehicle business, comes in. We already provide hardware installations, home & public charging but we want to build a single app experience that covers everything an EV driver could need. This role will play a huge part in that. We work like a start up - using our entrepreneurial, OVO Way spirit to drive us forward - and we'll be flexible about how we do it. Trying new things, growing the ones that work and learning new green skills as we go. This role in a nutshell Sitting in the OVO Drive department, this role will support the development of the native OVO Charge mobile app. This is the department's flagship product, which opens up the public electric vehicle (EV) charging infrastructure for EV drivers across Europe and provides OVO Energy customers a simple interface to manage their Home Charging at a discounted rate. Key outcomes will be Technical Delivery: Design, build and test new features for our driver facing B2C app Champion quality: Maintain the products your team is responsible for to guarantee that we offer customers a high quality and reliable experience Collaborate & influence: Partner closely with product managers, designers and key stakeholders to ensure that acceptance criteria are met reliably and in time Business alignment: Understand how your work contributes to business goals Join the community: Proactively engage with your peers to contribute to the community within the team and the wider business You'll be successful in this role if you Technical expertise: Considerable experience in native mobile software engineering, with a track record of contributing to engineering teams; professional experience with Swift for iOS mobile app development Ways of working: Have experience in an agile environment working with a rapidly evolving product Product engineering: Are passionate about product and user experience - customers are at the heart of everything you do; strong commercial thinking is a plus Impact: You'll have a strong desire to make impact and take ownership early on What's in it for you We'll pay you between £40,000 - £54,000, depending on your specific skills and experience. You'll be eligible for an on target bonus of 15% and one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO. Additionally, you'll receive 9% Flex Pay on top of your salary - 4% auto enrolled into your pension and the remaining 5% you can use for flexible benefits, add to your pension or take as cash. Benefits taster Holiday: 34 days of holiday, including bank holidays Health: Healthcare cash plan or private medical insurance, critical illness cover, life assurance, health assessments, and more Wellbeing: Gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more Lifestyle: Extra holiday buying, discount dining, home & tech loans, and support for your favourite charities with give as you earn donations Home: Up to £400 towards any OVO Energy plan, plus discounts on solar, smart thermostats and EV chargers Commute: Great deals on ultra low emission car leasing, cycle to work scheme and public transport season ticket loans For your belonging, we have 8 Belonging Networks at OVO led by our people, for our people. Join any of them and help build an inclusive and diverse workplace. We're excited to hear from you We'd be thrilled if you tick off all our boxes, yet we also believe it's just as important we tick off all of yours. If you feel you have most of what we're looking for but not every single thing, go ahead and apply - we'd still love to hear from you! If you have any additional requirements, please let us know on the application form; we want to make the process as easy and comfortable for you as possible.
Quality Assurance (QA) Engineer - OVO Drive Role OVO-View Team: OVO Drive Location: Hub Based - Hybrid for all Experience: Experienced Working pattern: Full-Time Reporting to: Android Lead - OVO Drive Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Instrumental, Exciting, Detailed Top 3 qualities for this role: Curiosity, Confidence, Collaborative Where you'll work Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person. You'll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life. Everyone belongs at OVO: At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how: We've made good progress on the UK's path to net zero. But we can do better. Research shows that 100% renewable energy tariffs aren't actually making the grid greener. We have to go further. We need to save energy, use power at smarter times of the day and look at other ways to help our customers reduce their carbon footprint. That's where OVO Drive comes in, it's our dedicated electric vehicle business. We already provide hardware installations, home & public charging but we want so much more, we want to build a single app experience that covers everything an EV driver could need. This role will play a huge part in that. We work like a start up - using our entrepreneurial, OVO Way spirit to drive us forward. And we'll be flexible about how we do it - trying new things, growing the ones that work and learning new, green skills as we go. This role in a nutshell Sitting in the OVO Drive business this role will support the development of the wide array of products targeted at EV Drivers from end to end. This includes defining and refining the team's QA strategy, building out our test automation suite and manually testing builds. Your key outcomes will be Setting quality standards with Software Engineers and building out the tools and processes that will ensure we meet them Understanding customer pain points and ways in which they can be mitigated Collaborate with product managers to plan and prioritise work Accountability for timely and reliable delivery of your work. Supporting the team to guarantee high system uptime and reliability Work alongside commercial and technical teams to ensure that we get the most value out of our work probably many more things we can't even predict at this point You'll be successful in this role if you Take full responsibility for the product's quality from discovery through to its final release. Helping coordinate the steps needed for App Store and Play Store deployments. Participate in Discovery to deeply understand requirements, allowing for the creation of comprehensive and effective test cases. Work with the team to provide realistic QA scope and effort estimates during sprint planning. Help the team maintain automation test suites using Appium. Contribute to the team's ways of working and testing standards to help the squad scale. Maintain consistent communication with developers and product owners and key stakeholders, and work alongside on call engineers to validate and resolve reported issues. Are familiar with logging and monitoring tools. Shine in a collaborative and supportive environment. Let's talk about what's in it for you We'll pay you between £46,220 - £55,000, depending on your specific skills and experience. We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. We'll give you 9% Flex Pay on top of your salary - 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash. Here's a taster of what's on offer 34 days of holiday (including bank holidays). For your health: benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more. For your wellbeing: gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more. For your lifestyle: extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations. For your home: Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers. For your commute: Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans. For your Belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing We'd be thrilled if you tick off all our boxes, yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply. We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.
06/05/2026
Full time
Quality Assurance (QA) Engineer - OVO Drive Role OVO-View Team: OVO Drive Location: Hub Based - Hybrid for all Experience: Experienced Working pattern: Full-Time Reporting to: Android Lead - OVO Drive Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Instrumental, Exciting, Detailed Top 3 qualities for this role: Curiosity, Confidence, Collaborative Where you'll work Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person. You'll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life. Everyone belongs at OVO: At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how: We've made good progress on the UK's path to net zero. But we can do better. Research shows that 100% renewable energy tariffs aren't actually making the grid greener. We have to go further. We need to save energy, use power at smarter times of the day and look at other ways to help our customers reduce their carbon footprint. That's where OVO Drive comes in, it's our dedicated electric vehicle business. We already provide hardware installations, home & public charging but we want so much more, we want to build a single app experience that covers everything an EV driver could need. This role will play a huge part in that. We work like a start up - using our entrepreneurial, OVO Way spirit to drive us forward. And we'll be flexible about how we do it - trying new things, growing the ones that work and learning new, green skills as we go. This role in a nutshell Sitting in the OVO Drive business this role will support the development of the wide array of products targeted at EV Drivers from end to end. This includes defining and refining the team's QA strategy, building out our test automation suite and manually testing builds. Your key outcomes will be Setting quality standards with Software Engineers and building out the tools and processes that will ensure we meet them Understanding customer pain points and ways in which they can be mitigated Collaborate with product managers to plan and prioritise work Accountability for timely and reliable delivery of your work. Supporting the team to guarantee high system uptime and reliability Work alongside commercial and technical teams to ensure that we get the most value out of our work probably many more things we can't even predict at this point You'll be successful in this role if you Take full responsibility for the product's quality from discovery through to its final release. Helping coordinate the steps needed for App Store and Play Store deployments. Participate in Discovery to deeply understand requirements, allowing for the creation of comprehensive and effective test cases. Work with the team to provide realistic QA scope and effort estimates during sprint planning. Help the team maintain automation test suites using Appium. Contribute to the team's ways of working and testing standards to help the squad scale. Maintain consistent communication with developers and product owners and key stakeholders, and work alongside on call engineers to validate and resolve reported issues. Are familiar with logging and monitoring tools. Shine in a collaborative and supportive environment. Let's talk about what's in it for you We'll pay you between £46,220 - £55,000, depending on your specific skills and experience. We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. We'll give you 9% Flex Pay on top of your salary - 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash. Here's a taster of what's on offer 34 days of holiday (including bank holidays). For your health: benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more. For your wellbeing: gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more. For your lifestyle: extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations. For your home: Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers. For your commute: Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans. For your Belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing We'd be thrilled if you tick off all our boxes, yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply. We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.
Salary banding £28,380 rising to £29,980 (increase is usually with 6-9 months) Experience Complaint experience is preferable Working pattern Full-Time Reporting to Customer Resolutions Squad Lead Sponsorship Unfortunately we are unable to offer sponsorship for this role. This role in 3 words Ownership. Decision-maker, Communicator Top 3 qualities for this role Resilience, Organisation, Empathetic Where you'll work Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person. You'll be assigned to the closest one of hub offices Bristol or Glasgow. You will be required to be in the office 2 days a week during training and once every 2 weeks after training. Team working for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Role As a Customer Resolution Specialist, your role will involve investigating and responding to customer complaints by identifying root causes and managing the customer's expectations through to resolution. You'll be responsible for rebuilding a customer's trust in OVO again, using your in depth knowledge to correct any issues for our customers. Our customers are at the heart of everything we do. We're looking for people who can build a good rapport with customers and colleagues and are willing to go above and beyond to keep our customers happy. You'll also be confident in working within a regulated environment and providing feedback to senior management, particularly on anything blocking the resolution of a complaint. Your key outcomes will be: Providing a tailored service to each customer either over the phone, through email or via letter Using your expertise to provide a resolution for our customers Ensuring that complaint cases follow OVO's processes and procedures Working towards targets focusing on resolving customer complaints swiftly while protecting OVO's brand Flagging any potential issues to management or departments inside OVO Managing and prioritising your own workload to ensure that we deliver excellence in resolution consistently Qualities for success Calm, balanced and solution focused approach to all situations Ability to understand both customer and business needs, and utilize this knowledge to provide the best resolution to a customer's complaint Outstanding organisational skills and the ability to manage and prioritise own workload People person and great teammate, adaptable, clear communicator, initiative, enthusiasm, and a positive, solutions oriented approach What's in it for you We'll pay you £28,380 rising to £29,980 (increase is usually with 6 9 months). You'll be eligible to qualify for a monthly incentive based on the customer outcomes you and your squad deliver. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO. There's flex pay: 9% Flex Pay on top of your salary - 4% auto enrolled into your pension, and 5% yours to use with flexible benefits. You can use this to buy from our extensive range of flexible benefits, including our green benefits, add to your pension or take it as cash. Benefits 34 days of holiday (including bank holidays) Health: healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments and more Wellbeing: gym membership, travel insurance, workplace ISA, will writing services, dental insurance and more Lifestyle: extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give as you earn donations Home: up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers Commute: great deal on ultra low emission car leasing, cycle to work scheme and public transport season ticket loans
06/05/2026
Full time
Salary banding £28,380 rising to £29,980 (increase is usually with 6-9 months) Experience Complaint experience is preferable Working pattern Full-Time Reporting to Customer Resolutions Squad Lead Sponsorship Unfortunately we are unable to offer sponsorship for this role. This role in 3 words Ownership. Decision-maker, Communicator Top 3 qualities for this role Resilience, Organisation, Empathetic Where you'll work Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person. You'll be assigned to the closest one of hub offices Bristol or Glasgow. You will be required to be in the office 2 days a week during training and once every 2 weeks after training. Team working for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Role As a Customer Resolution Specialist, your role will involve investigating and responding to customer complaints by identifying root causes and managing the customer's expectations through to resolution. You'll be responsible for rebuilding a customer's trust in OVO again, using your in depth knowledge to correct any issues for our customers. Our customers are at the heart of everything we do. We're looking for people who can build a good rapport with customers and colleagues and are willing to go above and beyond to keep our customers happy. You'll also be confident in working within a regulated environment and providing feedback to senior management, particularly on anything blocking the resolution of a complaint. Your key outcomes will be: Providing a tailored service to each customer either over the phone, through email or via letter Using your expertise to provide a resolution for our customers Ensuring that complaint cases follow OVO's processes and procedures Working towards targets focusing on resolving customer complaints swiftly while protecting OVO's brand Flagging any potential issues to management or departments inside OVO Managing and prioritising your own workload to ensure that we deliver excellence in resolution consistently Qualities for success Calm, balanced and solution focused approach to all situations Ability to understand both customer and business needs, and utilize this knowledge to provide the best resolution to a customer's complaint Outstanding organisational skills and the ability to manage and prioritise own workload People person and great teammate, adaptable, clear communicator, initiative, enthusiasm, and a positive, solutions oriented approach What's in it for you We'll pay you £28,380 rising to £29,980 (increase is usually with 6 9 months). You'll be eligible to qualify for a monthly incentive based on the customer outcomes you and your squad deliver. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO. There's flex pay: 9% Flex Pay on top of your salary - 4% auto enrolled into your pension, and 5% yours to use with flexible benefits. You can use this to buy from our extensive range of flexible benefits, including our green benefits, add to your pension or take it as cash. Benefits 34 days of holiday (including bank holidays) Health: healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments and more Wellbeing: gym membership, travel insurance, workplace ISA, will writing services, dental insurance and more Lifestyle: extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give as you earn donations Home: up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers Commute: great deal on ultra low emission car leasing, cycle to work scheme and public transport season ticket loans
OVO Group is seeking a Customer Resolution Specialist in Glasgow to investigate and resolve customer complaints. The role requires strong complaint handling skills, a calm approach, and the ability to build rapport with customers. Offering a salary between £28,380 to £29,980, and a range of benefits including health plans and holidays. Work involves managing complaints promptly while protecting OVO's brand. Applicants should be adaptable, enthusiastic, and have outstanding organisational skills.
06/05/2026
Full time
OVO Group is seeking a Customer Resolution Specialist in Glasgow to investigate and resolve customer complaints. The role requires strong complaint handling skills, a calm approach, and the ability to build rapport with customers. Offering a salary between £28,380 to £29,980, and a range of benefits including health plans and holidays. Work involves managing complaints promptly while protecting OVO's brand. Applicants should be adaptable, enthusiastic, and have outstanding organisational skills.
Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Amazing Security Insights Top 3 qualities for this role: Creative, Adaptable, Technical Where you'll work: Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person. You'll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life. Everyone belongs at OVO: At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet: Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how: We're hiring creators and challengers who deliver high-impact, well-engineered solutions. Every role we're hiring puts people at the heart of our security strategy and uses technology and operational processes to build a resilient and performant business. The Path to Zero is paved with secure technology! This role in a nutshell: As a Senior Security Engineer (Data), you will work closely with fellow security engineers to design, build, and deploy data solutions that drive organisation-wide security value. To do this, you will build and maintain ETL/ELT pipelines and data models within data warehouses. An example pipeline being ingesting data from multiple security and technology observability tools to gather, analyse, synthesise, and develop visualisations and reporting in service of continuous improvement of security controls. Your solutions will enable cyber defence, attack surface and security controls engineers to proactively identify hidden problems and patterns in data and use these insights to amplify weaknesses and drive improvements to coding hygiene and system architecture. This is a great opportunity for someone who is motivated to use data to drive security improvements, and best practices across a business with wide-ranging impact, and loves working in collaborative, and supportive environments. Your key outcomes will be: Help architect, design, and deploy new features, and functionality in a unified OVO security data platform to enable security engineers to optimise and automate cyber defence, attack surface and security controls assurance processes. Stay up-to-date with the latest security data and AI trends, tools, and technologies to ensure the team's technical approach is innovative. Foster an inclusive team environment where everyone feels valued and excited to contribute. Communicate optimally with collaborators to explain concepts and drive informed decision making. Within your first 3 months you'll: Gain a comprehensive understanding of our existing security data sources, data pipelines, warehouse, and security operations principles. Contribute to the development and enhancing of our security data and AI model architectures Guide and educate other teams about effective security data and AI practices and opportunities. You'll be successful in this role if you Data automation and AI-enablement: Develops tooling to automate security tasks (e.g. triaging, routing and tracking findings from vulnerability scanners, alert handlers, compliance monitoring and evidence collection). Can contribute to security-focused codebases. Publishes automation processes or AI tooling to code repositories or an app store. Build and maintain ETL/ELT pipelines and data models within data warehouses. Secure development: Able to build, test and deploy single components in a system with minimal support, and understand how the component fits into the wider architecture. Configure secure cloud environments (GCP). Can describe how code, CI/CD and cloud security posture management (CSPM) tooling works. Decision support and behaviour change: Design and build decision-support and training tools that actively account for human factors. Design and develop intuitive communications, dashboards and reports that guide users toward key insights and minimise cognitive load. Analyse user interaction data to identify where decision-makers struggle and propose concrete design improvements. Proactively reframe security questions or metrics to mitigate common biases, such as presenting data in terms of both gains and losses to avoid framing effects. Mentor Junior Engineers: Actively mentor associate and mid-level security engineers. Provide technical guidance on security and data concepts and tools, review their work (e.g. assessment reports, proposed controls), share knowledge and experience, and support their professional development within the team. Community of Practice: Contribute to the security engineering Community of Practice (CoP) by leading discussions, sharing practices, offering firsthand experience to the wider community, engaging in knowledge exchange / cross-pollination to further your craft. Create content and and individually contribute to the stated successful outcomes for the CoP. Let's talk about what's in it for you: We'll pay you between £52,800 - £76,038, depending on your specific skills and experience. We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. We'll give you 9% Flex Pay on top of your salary - 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash. Here's a taster of what's on offer: For starters, you'll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations For your home Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans For your Belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing We'd be thrilled if you tick off all our boxes, yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply. We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.
06/05/2026
Full time
Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Amazing Security Insights Top 3 qualities for this role: Creative, Adaptable, Technical Where you'll work: Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person. You'll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life. Everyone belongs at OVO: At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet: Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how: We're hiring creators and challengers who deliver high-impact, well-engineered solutions. Every role we're hiring puts people at the heart of our security strategy and uses technology and operational processes to build a resilient and performant business. The Path to Zero is paved with secure technology! This role in a nutshell: As a Senior Security Engineer (Data), you will work closely with fellow security engineers to design, build, and deploy data solutions that drive organisation-wide security value. To do this, you will build and maintain ETL/ELT pipelines and data models within data warehouses. An example pipeline being ingesting data from multiple security and technology observability tools to gather, analyse, synthesise, and develop visualisations and reporting in service of continuous improvement of security controls. Your solutions will enable cyber defence, attack surface and security controls engineers to proactively identify hidden problems and patterns in data and use these insights to amplify weaknesses and drive improvements to coding hygiene and system architecture. This is a great opportunity for someone who is motivated to use data to drive security improvements, and best practices across a business with wide-ranging impact, and loves working in collaborative, and supportive environments. Your key outcomes will be: Help architect, design, and deploy new features, and functionality in a unified OVO security data platform to enable security engineers to optimise and automate cyber defence, attack surface and security controls assurance processes. Stay up-to-date with the latest security data and AI trends, tools, and technologies to ensure the team's technical approach is innovative. Foster an inclusive team environment where everyone feels valued and excited to contribute. Communicate optimally with collaborators to explain concepts and drive informed decision making. Within your first 3 months you'll: Gain a comprehensive understanding of our existing security data sources, data pipelines, warehouse, and security operations principles. Contribute to the development and enhancing of our security data and AI model architectures Guide and educate other teams about effective security data and AI practices and opportunities. You'll be successful in this role if you Data automation and AI-enablement: Develops tooling to automate security tasks (e.g. triaging, routing and tracking findings from vulnerability scanners, alert handlers, compliance monitoring and evidence collection). Can contribute to security-focused codebases. Publishes automation processes or AI tooling to code repositories or an app store. Build and maintain ETL/ELT pipelines and data models within data warehouses. Secure development: Able to build, test and deploy single components in a system with minimal support, and understand how the component fits into the wider architecture. Configure secure cloud environments (GCP). Can describe how code, CI/CD and cloud security posture management (CSPM) tooling works. Decision support and behaviour change: Design and build decision-support and training tools that actively account for human factors. Design and develop intuitive communications, dashboards and reports that guide users toward key insights and minimise cognitive load. Analyse user interaction data to identify where decision-makers struggle and propose concrete design improvements. Proactively reframe security questions or metrics to mitigate common biases, such as presenting data in terms of both gains and losses to avoid framing effects. Mentor Junior Engineers: Actively mentor associate and mid-level security engineers. Provide technical guidance on security and data concepts and tools, review their work (e.g. assessment reports, proposed controls), share knowledge and experience, and support their professional development within the team. Community of Practice: Contribute to the security engineering Community of Practice (CoP) by leading discussions, sharing practices, offering firsthand experience to the wider community, engaging in knowledge exchange / cross-pollination to further your craft. Create content and and individually contribute to the stated successful outcomes for the CoP. Let's talk about what's in it for you: We'll pay you between £52,800 - £76,038, depending on your specific skills and experience. We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. We'll give you 9% Flex Pay on top of your salary - 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash. Here's a taster of what's on offer: For starters, you'll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations For your home Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans For your Belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing We'd be thrilled if you tick off all our boxes, yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply. We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.
A leading energy company in the United Kingdom is looking for a Senior Security Engineer to design and deploy data solutions that enhance organization-wide security. The role focuses on building ETL/ELT pipelines and facilitating data-driven decision-making in security processes. This position offers a competitive salary range of £52,800 - £76,038 and includes a bonus incentive. The successful candidate will thrive in a collaborative environment and have the opportunity to contribute significantly towards the company's mission for a sustainable future.
06/05/2026
Full time
A leading energy company in the United Kingdom is looking for a Senior Security Engineer to design and deploy data solutions that enhance organization-wide security. The role focuses on building ETL/ELT pipelines and facilitating data-driven decision-making in security processes. This position offers a competitive salary range of £52,800 - £76,038 and includes a bonus incentive. The successful candidate will thrive in a collaborative environment and have the opportunity to contribute significantly towards the company's mission for a sustainable future.
Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Ownership, Innovative, Impactful Top 3 qualities for this role: Communication, Leadership, Drive Where you'll work: Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to attend OVO Connection events in-person. You'll be assigned to the closest of our three hub offices, Bristol, Glasgow, or London, unless your role requires field based work. Each hub has accessible spaces to park your laptop, is designed to inspire people and help them connect and bring big ideas to life. Everyone belongs at OVO: At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. We know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet: Everything we do here spins around Plan Zero. The team you'll be joining plays a gigantic role in making that happen. Here's how: You will be joining one of our Core AI teams, tackling issues central to OVO's business and customer experience. We are building new tools to help our back office teams resolve customer bill issues more easily and swiftly. In the process we will trial new AI capabilities to transform how our business operates and meets customer demands. This role in a nutshell As a Principal Data Scientist you'll play a key strategic role in shaping the future of our data science practice. You'll lead innovative, high impact projects, define our technical direction, and champion best practices across the organisation. Working closely with cross functional teams, you'll drive research and experimentation to keep OVO at the forefront of data science, ensuring our work is not only cutting edge but also aligned with our mission to build a more sustainable future. Your key outcomes will be Technical Leadership and Vision: Shape and communicate the technical direction of OVO's data science function, guiding the team through expert mentorship and driving the adoption of modern tools, technologies, and approaches to elevate our capabilities. Leading Cutting Edge Initiatives: Drive high impact data science projects that solve complex business challenges and align with OVO's strategic goals. Champion innovation and deliver scalable, forward thinking solutions. Cross Functional Collaboration: Work closely with engineering, product, and business teams to embed data science into products and decisions. Communicate insights clearly to diverse audiences and build trusted partnerships across the organisation. Defining Technical Strategy: Develop a strategic roadmap for data science, informed by emerging trends and evolving business needs. Identify areas for innovation and lead the continuous evolution of our data science practice. Driving Research Initiatives: Lead research into advanced techniques and applications, publishing findings and representing OVO at industry events. Grow a culture of experimentation and learning within the team. Ensuring Best Practices: Establish standards for model development, validation, and deployment while ensuring data quality, compliance, and security. Promote scalable, reliable infrastructure and ethical data use. Community of Practice: Lead and grow the data science Community of Practice, sharing knowledge, mentoring peers, and contributing to learning pathways that support development and career growth across the team. You'll be a successful Principal Data Scientist at OVO if you Proven ability to lead complex, high impact data science initiatives that drive strategic outcomes. Deep expertise in advanced machine learning, statistical methods, and algorithm development. Proficient in Python or R, and advanced SQL, with strong research and analytical skills. Demonstrated experience evaluating and applying emerging tools, technologies, and methodologies. Skilled in defining and executing data science strategies aligned with business objectives. Strong communicator, able to clearly explain technical concepts to diverse technical and non technical audiences. Effective collaborator with cross functional teams, building trusted relationships across the organisation. Recognised for technical leadership, mentorship, and fostering a culture of continuous innovation. Committed to best practices in data science, ensuring quality, compliance, and scalable infrastructure. Let's talk about what's in it for you We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. We'll give you 9% Flex Pay on top of your salary - 4% of this is auto enrolled into your pension, and the remaining 5% is yours to use as you like. Here's a taster of what's on offer: For starters, you'll get 34 days of holiday (including bank holidays). For your health: benefits such as a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more. For your wellbeing: gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more. For your lifestyle: extra holiday buying, discount dining, home & tech loans, and support for your favourite charities with give as you earn donations. For your home: Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers. For your commute: Great deals on ultra low emission car leasing, plus our cycle to work scheme and public transport season ticket loans. Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your Belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part, big or small, with any of the Networks. It's up to you. We'd be thrilled if you tick off all our boxes, yet we also believe it's just as important we tick off all of yours. If you think you have most of what we're looking for but not every single thing, go ahead and hit apply. We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.
06/05/2026
Full time
Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Ownership, Innovative, Impactful Top 3 qualities for this role: Communication, Leadership, Drive Where you'll work: Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to attend OVO Connection events in-person. You'll be assigned to the closest of our three hub offices, Bristol, Glasgow, or London, unless your role requires field based work. Each hub has accessible spaces to park your laptop, is designed to inspire people and help them connect and bring big ideas to life. Everyone belongs at OVO: At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. We know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet: Everything we do here spins around Plan Zero. The team you'll be joining plays a gigantic role in making that happen. Here's how: You will be joining one of our Core AI teams, tackling issues central to OVO's business and customer experience. We are building new tools to help our back office teams resolve customer bill issues more easily and swiftly. In the process we will trial new AI capabilities to transform how our business operates and meets customer demands. This role in a nutshell As a Principal Data Scientist you'll play a key strategic role in shaping the future of our data science practice. You'll lead innovative, high impact projects, define our technical direction, and champion best practices across the organisation. Working closely with cross functional teams, you'll drive research and experimentation to keep OVO at the forefront of data science, ensuring our work is not only cutting edge but also aligned with our mission to build a more sustainable future. Your key outcomes will be Technical Leadership and Vision: Shape and communicate the technical direction of OVO's data science function, guiding the team through expert mentorship and driving the adoption of modern tools, technologies, and approaches to elevate our capabilities. Leading Cutting Edge Initiatives: Drive high impact data science projects that solve complex business challenges and align with OVO's strategic goals. Champion innovation and deliver scalable, forward thinking solutions. Cross Functional Collaboration: Work closely with engineering, product, and business teams to embed data science into products and decisions. Communicate insights clearly to diverse audiences and build trusted partnerships across the organisation. Defining Technical Strategy: Develop a strategic roadmap for data science, informed by emerging trends and evolving business needs. Identify areas for innovation and lead the continuous evolution of our data science practice. Driving Research Initiatives: Lead research into advanced techniques and applications, publishing findings and representing OVO at industry events. Grow a culture of experimentation and learning within the team. Ensuring Best Practices: Establish standards for model development, validation, and deployment while ensuring data quality, compliance, and security. Promote scalable, reliable infrastructure and ethical data use. Community of Practice: Lead and grow the data science Community of Practice, sharing knowledge, mentoring peers, and contributing to learning pathways that support development and career growth across the team. You'll be a successful Principal Data Scientist at OVO if you Proven ability to lead complex, high impact data science initiatives that drive strategic outcomes. Deep expertise in advanced machine learning, statistical methods, and algorithm development. Proficient in Python or R, and advanced SQL, with strong research and analytical skills. Demonstrated experience evaluating and applying emerging tools, technologies, and methodologies. Skilled in defining and executing data science strategies aligned with business objectives. Strong communicator, able to clearly explain technical concepts to diverse technical and non technical audiences. Effective collaborator with cross functional teams, building trusted relationships across the organisation. Recognised for technical leadership, mentorship, and fostering a culture of continuous innovation. Committed to best practices in data science, ensuring quality, compliance, and scalable infrastructure. Let's talk about what's in it for you We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. We'll give you 9% Flex Pay on top of your salary - 4% of this is auto enrolled into your pension, and the remaining 5% is yours to use as you like. Here's a taster of what's on offer: For starters, you'll get 34 days of holiday (including bank holidays). For your health: benefits such as a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more. For your wellbeing: gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more. For your lifestyle: extra holiday buying, discount dining, home & tech loans, and support for your favourite charities with give as you earn donations. For your home: Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers. For your commute: Great deals on ultra low emission car leasing, plus our cycle to work scheme and public transport season ticket loans. Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your Belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part, big or small, with any of the Networks. It's up to you. We'd be thrilled if you tick off all our boxes, yet we also believe it's just as important we tick off all of yours. If you think you have most of what we're looking for but not every single thing, go ahead and hit apply. We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.