IT Support Technician

IT Support Technician
Location: Harrogate Site Based (with occasional local travel)

Elevation Tech & Transformation working with a well-established organisation in the manufacturing/logistics sector who are looking to bring in a hands-on IT Support Engineer to join their Harrogate site.

This is a great opportunity for someone who enjoys a fast-paced, operational environment and wants to play a key role in keeping critical systems running smoothly across production and warehouse functions.

The Role:
You ll be the go-to person for IT support across the site, ensuring infrastructure, systems and users are fully supported. This role will involve a mix of desk-based support, on-the-ground troubleshooting and project work, with occasional travel to nearby sites.

Key Responsibilities:

• Provide day-to-day IT support across hardware, software, and network infrastructure
• Troubleshoot and resolve issues across desktops, servers, and warehouse systems
• Support and maintain Microsoft 365 environment
• Assist with network support (ideally Cisco-based environments)
• Work with ERP and Warehouse Management (WHM) systems, ensuring integration and uptime
• Support site operations, including manufacturing and logistics systems
• Participate in system upgrades, rollouts, and continuous improvements
• Liaise with third-party vendors and internal stakeholders

What We re Looking For:

• Previous IT support experience within a manufacturing or logistics environment (essential)
• Strong understanding of networking principles (Cisco experience preferred)
• Experience supporting ERP systems and Warehouse Management systems (WMS/WHM)
• Solid knowledge of Microsoft 365
• Hands-on, proactive approach with strong problem-solving skills
• Ability to work independently in a site-based role
• Full UK driving licence (for local site travel)

If you re an IT Support professional with experience in manufacturing or logistics and enjoy being close to the action, this could be a great next step!

Apply now or get in touch for more details.