IT Administrator

IT Administrator

Belfast - hybrid (2 days WFH pw)

East Belfast Office

M-F / 9-5 (Flexitime)

We are currently recruiting for an IT Administrator to join a leading organisation's applications team on a temporary 6+ month contract (with strong potential for a permanent role).

This IT Administrator role is ideally suited to someone with stong problem-solving and troubleshooting ability, a self starter with a proactive approach to learning. This role would be ideal for someone with a solid foundation of IT Support experience and customer service skills.

• Resolve applications support tickets to the business, including investigation and resolution of system issues
• Manage system administration tasks including user access, security, and ongoing maintenance
• Analyse data to ensure accuracy, identify trends, and highlight risks or opportunities
• Oversee data management processes, ensuring data integrity and governance of key master data
• Maintain and update helpdesk records and process documentation knowledge bases
• Assist in the development of training materials and deliver end-user training where required

• Service Desk / IT Support experience
• Application support exposure such as SAP or ERP would be great to have but not essential
• Strong communication and customer service skills (in house support role but lots of interaction with end users)
• Ideal for an IT Graduate with a year or 2 IT Support experience and some customer service experience.