IT Service Manager: Service Delivery & Excellence

  • Sainsbury's Supermarkets Ltd
  • 05/05/2026
Full time Information Technology Telecommunications

Job Description

Sainsbury's Supermarkets Ltd seeks a Service Manager based at the London Store Support Centre. This role involves overseeing technology services within Sainsbury's Tech, ensuring tasks comply with ITIL standards. The Service Manager will monitor incidents, manage relationships with stakeholders, and support technology teams throughout the service lifecycle. A commitment to customer service and proactive improvement opportunities is essential. The position offers competitive salary and benefits including discounts, annual leave, and healthcare options.