Now, our Digital team is looking for an experienced Ecommerce Testing Manager to join on a fixed term contract basis (Day Rate). You will own quality across our ecommerce ecosystem - with a focus on Shopify and its technical integrations - ensuring that customer journeys, payments, and backend flows work seamlessly. This is a hands on leadership role, working across product, engineering and operations to deliver excellence at pace.
What you'll do
- Test Strategy & Evolution: Define and drive the test strategy for our Shopify ecosystem and integrations, ensuring close alignment with our delivery partners.
- End-to-End Planning: Build and manage comprehensive test plans covering the full user lifecycle: browse, checkout, payments, and fulfilment flows.
- UAT Leadership: Lead User Acceptance Testing (UAT) with business teams, ensuring all releases meet real world expectations and commercial requirements.
- Defect Ownership: Manage the defect lifecycle and prioritisation, expertly balancing the need for speed with a commitment to quality.
- System Validation: Validate complex end to end flows across integrated systems, including Shopify, ERP, payment gateways, and logistics providers.
- Release & Hypercare: Ensure release readiness for all ecommerce changes and provide dedicated post release monitoring and hypercare support.
What you'll bring
- Ecommerce Expertise: Deep experience with Ecommerce architecture and end to end platform testing (ideally within a Shopify Plus environment).
- Conversion Knowledge: A strong understanding of customer journeys and conversion critical flows (Buy, Pay, Fulfil).
- Technical Integration: Proven experience with API and integration testing across multi system landscapes.
- Agile Delivery: Familiarity with modern testing approaches, including Agile methodologies and CI/CD environments.
- Tooling: Proficiency in using Jira, Confluence, or similar tools for delivery management and documentation.
- Contractor Mindset: The ability to work at pace in a product led environment, providing clear visibility on quality risks and release readiness.
- Bonus Points: Experience with subscriptions, internationalisation, A/B testing, or complex payment flows.
Role Type: Fixed Term Contractor (Day Rate)
IR35 Status: Outside (Subject to status determination)
Location: London / Norwich / Hybrid
Competitive Rate: £550 per day (Outside IR35)