About Simple Machines Simple Machines is a leading independent boutique technology firm with a global footprint across London, Sydney and New Zealand. We operate at the intersection of data, AI, machine learning, data engineering, and software engineering-building bespoke platforms and products that turn complex data into real-world outcomes. We work with enterprises, technology companies, and governments to help them better understand their organisations, customers, and citizens. Our teams design and build large-scale data platforms, intelligent systems, and high-impact software products. We engineer data to life . The Role: Simples Machines are seeking a Senior Delivery Manager to join our growing London team. Our Delivery Managers are crucial to the success of our client engagements. You will be comfortable managing large technology projects and enjoy working as part of a team of senior experts solving challenging problems. Responsibilities: Stakeholder Management: Building and maintaining strong relationships with clients and internal stakeholders, ensuring clear communication and alignment of project objectives. Leadership: Leading cross functional teams of software engineers, designers, and QA specialists to deliver high quality software solutions. Outcome and Value: collaborating closely with clients to gather requirements, define project scope, and ensure outcomes are aligned with business objectives. Planning: developing and managing detailed project plans, timelines, and deliverables to ensure project goals are met on time and within budget. Commercial Engagement: Define and manage the project scope through detailed Statements of Work. Act as the primary liaison between internal and external stakeholders, ensuring clear communication of project progress and expectations. Take overall responsibility for overseeing client projects, ensuring that they align with the company's goals and are delivered successfully. Risk management: Identifying potential risks and owning mitigation strategies to ensure project success. Process improvement: Identify ways to improve how Simple Machines deliver for the client and take ownership of the implementation of those improvements. Efficiency of delivery: work with the Simple Machines and client teams to identify and resolve issues and inhibitors to success. Take accountability of the team's velocity. Expertise and advisory: build a deep and technical understanding of the client's business and the work Simple Machines are delivering. Use that knowledge to become a trusted and reliable advisor to the client team. Ideal Skills And Experience: Expert level understanding of software development processes, including Agile, Scrum and Waterfall/Fixed Price. Understanding of time reporting against projects and time tracking/burndown of time against budgets. Proficiency in project management tools such as Jira, Trello, or Asana. Excellent problem solving abilities and a proactive approach to identifying and addressing project challenges. Exceptional communication skills, with the ability to convey technical concepts to non technical stakeholders in written and verbal form. Experience in managing multiple projects simultaneously, with a track record of delivering successful outcomes. Ability to adapt to rapidly changing environments and manage competing priorities effectively. Professional Experience And Qualifications: 5 - 10 years of experience in a delivery management, technical project management, software delivery, or a similar role within a software engineering consultancy or technology driven organisation. At least 2 years experience working in a consultancy environment (data or software delivery) Proven experience in leading and managing software development teams, with a focus on delivering high quality solutions. Demonstrated ability to build strong relationships with clients, stakeholders, and team members. Strong organisational skills, with a keen attention to detail and the ability to manage complex project dependencies. Familiarity with current industry trends and emerging technologies in software engineering. Why Simple Machines You'll work on interesting, high impact problems You'll build modern platforms, not maintain legacy mess You'll be surrounded by senior engineers who actually know their craft You'll have autonomy, influence, and room to grow
21/05/2026
Full time
About Simple Machines Simple Machines is a leading independent boutique technology firm with a global footprint across London, Sydney and New Zealand. We operate at the intersection of data, AI, machine learning, data engineering, and software engineering-building bespoke platforms and products that turn complex data into real-world outcomes. We work with enterprises, technology companies, and governments to help them better understand their organisations, customers, and citizens. Our teams design and build large-scale data platforms, intelligent systems, and high-impact software products. We engineer data to life . The Role: Simples Machines are seeking a Senior Delivery Manager to join our growing London team. Our Delivery Managers are crucial to the success of our client engagements. You will be comfortable managing large technology projects and enjoy working as part of a team of senior experts solving challenging problems. Responsibilities: Stakeholder Management: Building and maintaining strong relationships with clients and internal stakeholders, ensuring clear communication and alignment of project objectives. Leadership: Leading cross functional teams of software engineers, designers, and QA specialists to deliver high quality software solutions. Outcome and Value: collaborating closely with clients to gather requirements, define project scope, and ensure outcomes are aligned with business objectives. Planning: developing and managing detailed project plans, timelines, and deliverables to ensure project goals are met on time and within budget. Commercial Engagement: Define and manage the project scope through detailed Statements of Work. Act as the primary liaison between internal and external stakeholders, ensuring clear communication of project progress and expectations. Take overall responsibility for overseeing client projects, ensuring that they align with the company's goals and are delivered successfully. Risk management: Identifying potential risks and owning mitigation strategies to ensure project success. Process improvement: Identify ways to improve how Simple Machines deliver for the client and take ownership of the implementation of those improvements. Efficiency of delivery: work with the Simple Machines and client teams to identify and resolve issues and inhibitors to success. Take accountability of the team's velocity. Expertise and advisory: build a deep and technical understanding of the client's business and the work Simple Machines are delivering. Use that knowledge to become a trusted and reliable advisor to the client team. Ideal Skills And Experience: Expert level understanding of software development processes, including Agile, Scrum and Waterfall/Fixed Price. Understanding of time reporting against projects and time tracking/burndown of time against budgets. Proficiency in project management tools such as Jira, Trello, or Asana. Excellent problem solving abilities and a proactive approach to identifying and addressing project challenges. Exceptional communication skills, with the ability to convey technical concepts to non technical stakeholders in written and verbal form. Experience in managing multiple projects simultaneously, with a track record of delivering successful outcomes. Ability to adapt to rapidly changing environments and manage competing priorities effectively. Professional Experience And Qualifications: 5 - 10 years of experience in a delivery management, technical project management, software delivery, or a similar role within a software engineering consultancy or technology driven organisation. At least 2 years experience working in a consultancy environment (data or software delivery) Proven experience in leading and managing software development teams, with a focus on delivering high quality solutions. Demonstrated ability to build strong relationships with clients, stakeholders, and team members. Strong organisational skills, with a keen attention to detail and the ability to manage complex project dependencies. Familiarity with current industry trends and emerging technologies in software engineering. Why Simple Machines You'll work on interesting, high impact problems You'll build modern platforms, not maintain legacy mess You'll be surrounded by senior engineers who actually know their craft You'll have autonomy, influence, and room to grow
JOB TITLE: Aftersales and Quality Control Administration- Contract LOCATION: Aylesford, Kent WORKING HOURS: 8am - 4.30pm, Office based We are seeking a dedicated and detail-oriented UK and International Aftersales and Quality Control Administrator to manage the end-to-end process of customer warranty claims and repairs. In this key role, you will play a vital part in supporting our aftersales operations while assisting in quality control to ensure our products consistently meet the highest standards. This is an exciting opportunity to contribute to customer satisfaction and product excellence on a global scale. This is initially a contract position, with the potential to be extended or made permanent. Aftersales Support Handle incoming enquiries and obtain details from the customer of the warranty claim/repair to ensure their requirements are met. Maintain orders using our Operating Management System. Liaise with sales teams across all international offices as required. Liaise with the relevant teams across the business to arrange the collection and delivery of products. Liaise with the relevant teams to plan the works to be completed, ensuring all additional consumables such as fabric, is ordered. Weekly reporting on the work that has been planned and further work scheduled. Raise any re-occurring issues with the suppliers directly and identify preventative actions. Quality Control Opening pallets and products to complete a physical inspection, recording any issues and defects. Move rejected items into the quarantine area within the warehouse. Liaise with suppliers to resolve any positive or negative feedback on their products. Support the Quality Control and Compliance Manager to maintain Health and Safety across the business. Ensure any internal process gaps are recorded, investigated and resolved. Occasional international travel to suppliers when necessary, to review products. Carry out other tasks associated to your role that might not be listed. Qualifications Ideally you have worked in the furniture industry and have upholstery experience, but this is not essential. Proven track record of delivering exceptional administrative support and outstanding customer service. Excellent IT skills with competent use of Microsoft Office (mainly Outlook and Excel). Good organisation skills. There will be an element of physical work therefore you must be willing and able to complete this, manual handling training will be provided. Confident, pro active, approachable and happy to turn your hand to anything required. Practical and commercially minded. Analytical, with meticulous attention to detail. Excellent written and verbal communication skills. Core Company Values Teamwork - Collaborate effectively with humility, appreciating and integrating individual skills and perspectives to achieve collective goals. Committed - Dedicate yourself fully to your role, going above and beyond with self motivation and loyalty to achieve individual, team, and company goals. Ownership - Take full responsibility for your work, performance, and conduct, acting with integrity, staying organised, and learning from feedback and mistakes. Positive - Approach tasks with optimism and innovation, viewing challenges as opportunities, and bringing energy and enthusiasm to inspire and motivate others. Responsive - React quickly and effectively to needs and feedback, prioritising tasks with urgency, embracing change, and maintaining a proactive approach. Our Culture & Values Pineapple is a global leader in designing innovative furniture solutions for challenging environments. Founded in 1975 as a family run business, we now operate worldwide, with headquarters in Kent (UK) and offices in France, Germany, and the USA and a team of over 200 employees. We create mindfully designed furniture that not only works effortlessly and looks great, but also fosters a calm, supportive, and inspiring environment. Join Pineapple and be part of a team dedicated to making a real difference through quality, innovation, sustainability, and exceptional customer care. At Pineapple, we foster a positive, inclusive, and vibrant workplace where teamwork and people truly matter. Recognised as one of The Sunday Times Best Places to Work 2024 and 2025, our culture celebrates collaboration, positivity, and shared achievement. What we offer you We were proudly featured in The Sunday Times as one of the Best Places to Work 2024 & 2025. Competitive pay. Pension scheme. A Healthcare Cash Plan - You can claim for medical expenses, dental or optical services, as well as access to 100s of deals and discounts. 23 days annual leave + UK bank holidays. An extra day's leave for your birthday. All new starters, we'll plant a tree in your honour. We currently have trees planted in the UK, Tanzania, Uganda, Kenya, and Madagascar. Sustainability-focused - We're committed to reducing our environmental impact through low carbon operations, renewable energy, and recycled materials. Regular team socials and events, including summer and Christmas parties. As well as football and netball teams, and other ad hoc events. Monthly pizza Friday. Enjoy free fruit, snacks, hot drinks, and cold beverages. Employee referrals bonus scheme. Access to our Learning & Development platform, offering a wide range of online courses, certifications, and professional development tools to support your career growth and skill enhancement. High-quality office environment. Free onsite parking / within walking distance from the train station. We are an equal opportunities employer. We welcome applications from all suitably qualified persons.
14/05/2026
Full time
JOB TITLE: Aftersales and Quality Control Administration- Contract LOCATION: Aylesford, Kent WORKING HOURS: 8am - 4.30pm, Office based We are seeking a dedicated and detail-oriented UK and International Aftersales and Quality Control Administrator to manage the end-to-end process of customer warranty claims and repairs. In this key role, you will play a vital part in supporting our aftersales operations while assisting in quality control to ensure our products consistently meet the highest standards. This is an exciting opportunity to contribute to customer satisfaction and product excellence on a global scale. This is initially a contract position, with the potential to be extended or made permanent. Aftersales Support Handle incoming enquiries and obtain details from the customer of the warranty claim/repair to ensure their requirements are met. Maintain orders using our Operating Management System. Liaise with sales teams across all international offices as required. Liaise with the relevant teams across the business to arrange the collection and delivery of products. Liaise with the relevant teams to plan the works to be completed, ensuring all additional consumables such as fabric, is ordered. Weekly reporting on the work that has been planned and further work scheduled. Raise any re-occurring issues with the suppliers directly and identify preventative actions. Quality Control Opening pallets and products to complete a physical inspection, recording any issues and defects. Move rejected items into the quarantine area within the warehouse. Liaise with suppliers to resolve any positive or negative feedback on their products. Support the Quality Control and Compliance Manager to maintain Health and Safety across the business. Ensure any internal process gaps are recorded, investigated and resolved. Occasional international travel to suppliers when necessary, to review products. Carry out other tasks associated to your role that might not be listed. Qualifications Ideally you have worked in the furniture industry and have upholstery experience, but this is not essential. Proven track record of delivering exceptional administrative support and outstanding customer service. Excellent IT skills with competent use of Microsoft Office (mainly Outlook and Excel). Good organisation skills. There will be an element of physical work therefore you must be willing and able to complete this, manual handling training will be provided. Confident, pro active, approachable and happy to turn your hand to anything required. Practical and commercially minded. Analytical, with meticulous attention to detail. Excellent written and verbal communication skills. Core Company Values Teamwork - Collaborate effectively with humility, appreciating and integrating individual skills and perspectives to achieve collective goals. Committed - Dedicate yourself fully to your role, going above and beyond with self motivation and loyalty to achieve individual, team, and company goals. Ownership - Take full responsibility for your work, performance, and conduct, acting with integrity, staying organised, and learning from feedback and mistakes. Positive - Approach tasks with optimism and innovation, viewing challenges as opportunities, and bringing energy and enthusiasm to inspire and motivate others. Responsive - React quickly and effectively to needs and feedback, prioritising tasks with urgency, embracing change, and maintaining a proactive approach. Our Culture & Values Pineapple is a global leader in designing innovative furniture solutions for challenging environments. Founded in 1975 as a family run business, we now operate worldwide, with headquarters in Kent (UK) and offices in France, Germany, and the USA and a team of over 200 employees. We create mindfully designed furniture that not only works effortlessly and looks great, but also fosters a calm, supportive, and inspiring environment. Join Pineapple and be part of a team dedicated to making a real difference through quality, innovation, sustainability, and exceptional customer care. At Pineapple, we foster a positive, inclusive, and vibrant workplace where teamwork and people truly matter. Recognised as one of The Sunday Times Best Places to Work 2024 and 2025, our culture celebrates collaboration, positivity, and shared achievement. What we offer you We were proudly featured in The Sunday Times as one of the Best Places to Work 2024 & 2025. Competitive pay. Pension scheme. A Healthcare Cash Plan - You can claim for medical expenses, dental or optical services, as well as access to 100s of deals and discounts. 23 days annual leave + UK bank holidays. An extra day's leave for your birthday. All new starters, we'll plant a tree in your honour. We currently have trees planted in the UK, Tanzania, Uganda, Kenya, and Madagascar. Sustainability-focused - We're committed to reducing our environmental impact through low carbon operations, renewable energy, and recycled materials. Regular team socials and events, including summer and Christmas parties. As well as football and netball teams, and other ad hoc events. Monthly pizza Friday. Enjoy free fruit, snacks, hot drinks, and cold beverages. Employee referrals bonus scheme. Access to our Learning & Development platform, offering a wide range of online courses, certifications, and professional development tools to support your career growth and skill enhancement. High-quality office environment. Free onsite parking / within walking distance from the train station. We are an equal opportunities employer. We welcome applications from all suitably qualified persons.
A leading technology firm in Greater London seeks a Senior Product Manager to lead product strategy across Europe. This role demands strong user-centric design skills and experience in product management. Responsibilities include defining product vision, analyzing data for product decisions, and collaborating with engineers and designers to deliver user-focused solutions. The ideal candidate will thrive in complex environments and possess hands-on experience with UX/UI tools like Figma. Attractive autonomous working environment offered.
05/05/2026
Full time
A leading technology firm in Greater London seeks a Senior Product Manager to lead product strategy across Europe. This role demands strong user-centric design skills and experience in product management. Responsibilities include defining product vision, analyzing data for product decisions, and collaborating with engineers and designers to deliver user-focused solutions. The ideal candidate will thrive in complex environments and possess hands-on experience with UX/UI tools like Figma. Attractive autonomous working environment offered.
About Simple Machines Simple Machines is a leading independent boutique technology firm with a global footprint across London, Sydney and New Zealand. We operate at the intersection of data, AI, machine learning, data engineering, and software engineering-building bespoke platforms and products that turn complex data into real-world outcomes. We work with enterprises, technology companies, and governments to help them better understand their organisations, customers, and citizens. Our teams design and build large-scale data platforms, intelligent systems, and high-impact software products. We engineer data to life . About the role We are looking for a Senior Product Manager to join our UK team and take a leading role in shaping and evolving the products we deliver with our clients across Europe. This role is ideal for someone who combines strong product thinking with deep user-centric design instincts. You will be responsible for defining, shaping and continuously improving the products we build in client engagements, working closely with client and Simple Machines teams. If you enjoy owning product direction, building compelling business cases, and designing great user experiences in complex enterprise environments, we'd love to hear from you. Responsibilities: Owning and shaping the product vision and roadmap, ensuring a clear link between feature investment and measurable business outcomes. Gathering and analysing quantitative and qualitative data to drive product decision making. Authoring clear, outcome-focused business cases and feature shaping documents that articulate value, user need, and delivery scope. Defining end user experiences for new capabilities - working hands on with designers and engineering teams to ensure intuitive, high-quality UI/UX design. Using UX best practices to translate product requirements into wireframes and interaction designs, iterating through regular feedback with client stakeholders and end users. Working with senior stakeholders across the client's business to define product use cases and build relationships of influence with key decision makers. Working closely with engineering and delivery teams to ensure features are built and released in line with product intent. Closing the loop post-release by measuring impact, gathering feedback, and iterating based on evidence. You will love and excel in this role if you: Think like a true Product Manager, focused on outcomes, guided by hypotheses, and comfortable owning decisions end to end Have strong experience building business cases and articulating the commercial value of product investments. Are deeply user centric, with hands on experience defining user journeys and shaping intuitive UI concepts. Can translate complex business and technical constraints into clear, usable product experiences. Are comfortable analysing product data (usage, adoption, performance metrics) and using it to inform prioritisation. Communicate confidently with senior stakeholders, influencing through clarity of thought and evidence rather than authority. Balance strategic thinking with practical execution and be comfortable moving from product vision to backlog detail. Thrive in complex enterprise environments where stakeholder alignment and clarity of narrative are critical. Are proactive, structured, and capable of independently driving work forward. Prior experience required: Significant experience as a Product Manager within a technology-driven organisation (B2C experience preferred). Demonstrable experience shaping user experiences with hands on use of UX/UI tools (e.g. Figma) including creating wireframes or prototypes, Experience crafting compelling narratives to foster support for product initiatives Experience working with cross functional engineering teams to deliver software products at scale. Some experience in client facing or consultancy environments is beneficial, but not essential. Several years' experience across discovery, delivery and post release optimisation in software product environments. Experience in data led product development and product analytics, with the ability to translate insights into strategic decisions and measurable outcomes. Why Simple Machines You'll work oninteresting, high-impact problems You'll buildmodern platforms, not maintain legacy mess You'll be surrounded by senior engineers who actually know their craft You'll have autonomy, influence, and room to grow
05/05/2026
Full time
About Simple Machines Simple Machines is a leading independent boutique technology firm with a global footprint across London, Sydney and New Zealand. We operate at the intersection of data, AI, machine learning, data engineering, and software engineering-building bespoke platforms and products that turn complex data into real-world outcomes. We work with enterprises, technology companies, and governments to help them better understand their organisations, customers, and citizens. Our teams design and build large-scale data platforms, intelligent systems, and high-impact software products. We engineer data to life . About the role We are looking for a Senior Product Manager to join our UK team and take a leading role in shaping and evolving the products we deliver with our clients across Europe. This role is ideal for someone who combines strong product thinking with deep user-centric design instincts. You will be responsible for defining, shaping and continuously improving the products we build in client engagements, working closely with client and Simple Machines teams. If you enjoy owning product direction, building compelling business cases, and designing great user experiences in complex enterprise environments, we'd love to hear from you. Responsibilities: Owning and shaping the product vision and roadmap, ensuring a clear link between feature investment and measurable business outcomes. Gathering and analysing quantitative and qualitative data to drive product decision making. Authoring clear, outcome-focused business cases and feature shaping documents that articulate value, user need, and delivery scope. Defining end user experiences for new capabilities - working hands on with designers and engineering teams to ensure intuitive, high-quality UI/UX design. Using UX best practices to translate product requirements into wireframes and interaction designs, iterating through regular feedback with client stakeholders and end users. Working with senior stakeholders across the client's business to define product use cases and build relationships of influence with key decision makers. Working closely with engineering and delivery teams to ensure features are built and released in line with product intent. Closing the loop post-release by measuring impact, gathering feedback, and iterating based on evidence. You will love and excel in this role if you: Think like a true Product Manager, focused on outcomes, guided by hypotheses, and comfortable owning decisions end to end Have strong experience building business cases and articulating the commercial value of product investments. Are deeply user centric, with hands on experience defining user journeys and shaping intuitive UI concepts. Can translate complex business and technical constraints into clear, usable product experiences. Are comfortable analysing product data (usage, adoption, performance metrics) and using it to inform prioritisation. Communicate confidently with senior stakeholders, influencing through clarity of thought and evidence rather than authority. Balance strategic thinking with practical execution and be comfortable moving from product vision to backlog detail. Thrive in complex enterprise environments where stakeholder alignment and clarity of narrative are critical. Are proactive, structured, and capable of independently driving work forward. Prior experience required: Significant experience as a Product Manager within a technology-driven organisation (B2C experience preferred). Demonstrable experience shaping user experiences with hands on use of UX/UI tools (e.g. Figma) including creating wireframes or prototypes, Experience crafting compelling narratives to foster support for product initiatives Experience working with cross functional engineering teams to deliver software products at scale. Some experience in client facing or consultancy environments is beneficial, but not essential. Several years' experience across discovery, delivery and post release optimisation in software product environments. Experience in data led product development and product analytics, with the ability to translate insights into strategic decisions and measurable outcomes. Why Simple Machines You'll work oninteresting, high-impact problems You'll buildmodern platforms, not maintain legacy mess You'll be surrounded by senior engineers who actually know their craft You'll have autonomy, influence, and room to grow
Role Type: Fixed-Term Contractor (Day Rate) IR35 Status: Outside (Subject to status determination) Location: London / Norwich / Hybrid Competitive Rate: A fixed day rate of £600 per day (Outside IR35) Project Length: 9-12 months What you'll do Roadmap Execution: Take ownership of the end-to-end change management plan, ensuring all activities are executed in strict alignment with Shopify project milestones. Impact Analysis: Lead detailed functional impact assessments, converting technical findings into high-impact communication and engagement workstreams. Business Readiness: Oversee recurring readiness audits to proactively identify friction points and certify that all teams are prepared for go-live. Workforce Transition: Accountable for the seamless transition of teams into new roles and ways of working, providing hands on support for the rapid adoption of updated processes. Strategic Communication: Develop targeted engagement materials and orchestrate workshops and briefings to ensure transparent, two way dialogue across the business. Training & Capability: Manage the full training lifecycle, from initial needs analysis through to the delivery of high quality training content and technical documentation. Monitoring & Governance: Provide data driven visibility into adoption rates and stakeholder sentiment, proactively identifying and mitigating project risks. Project Integration: Act as the primary bridge between change activities and the daily project lifecycle, partnering closely with Project Managers and workstream leads. What you'll bring Professional Experience: 5+ years of dedicated Change Management experience, specifically leading transitions within complex ERP or Enterprise System environments. Methodology: Formally qualified in a recognised change methodology such as Prosci (ADKAR), ACMP (CCMP), or APMG Change Management. Technical Proficiency: Proven ability to translate technical system changes into functional user impacts; familiarity with Agile or Prince2 frameworks is highly desirable. Stakeholder Influence: Demonstrated success managing "Heads Of" and SLT level stakeholders, navigating resistance and building consensus in high pressure environments. Analytical Skills: Advanced capability in data driven reporting, using metrics to track adoption and sentiment to inform strategic interventions. Communication Mastery: Exceptional written and verbal communication skills, with a portfolio of diverse engagement materials (presentations, briefings, and digital content). Contractor Mindset: The ability to work at pace in a product led environment, providing clear visibility on people risks and transition readiness. Behaviours & Values Ambition: Implementing strategy into action and providing feedback (what works and doesn't). Judgement: Questioning the status quo, testing hypotheses and sharing outcomes. Discipline: Adhering to high standards, delivering on commitments on time with quality. Influence: Collaborating effectively, actively working on own development. Accountability: Taking full responsibility, recognising mistakes and sharing them quickly. Support all stakeholders from the Winemaker, through to the Customer - we are Naked Together. Embrace growth, pushing yourself out of your comfort zone to overcome obstacles. Always start with our customers and winemakers. Keep it simple and be data led, from the wine itself to the ways of working. Do the right thing, holding yourself accountable with honesty and openness.
04/05/2026
Full time
Role Type: Fixed-Term Contractor (Day Rate) IR35 Status: Outside (Subject to status determination) Location: London / Norwich / Hybrid Competitive Rate: A fixed day rate of £600 per day (Outside IR35) Project Length: 9-12 months What you'll do Roadmap Execution: Take ownership of the end-to-end change management plan, ensuring all activities are executed in strict alignment with Shopify project milestones. Impact Analysis: Lead detailed functional impact assessments, converting technical findings into high-impact communication and engagement workstreams. Business Readiness: Oversee recurring readiness audits to proactively identify friction points and certify that all teams are prepared for go-live. Workforce Transition: Accountable for the seamless transition of teams into new roles and ways of working, providing hands on support for the rapid adoption of updated processes. Strategic Communication: Develop targeted engagement materials and orchestrate workshops and briefings to ensure transparent, two way dialogue across the business. Training & Capability: Manage the full training lifecycle, from initial needs analysis through to the delivery of high quality training content and technical documentation. Monitoring & Governance: Provide data driven visibility into adoption rates and stakeholder sentiment, proactively identifying and mitigating project risks. Project Integration: Act as the primary bridge between change activities and the daily project lifecycle, partnering closely with Project Managers and workstream leads. What you'll bring Professional Experience: 5+ years of dedicated Change Management experience, specifically leading transitions within complex ERP or Enterprise System environments. Methodology: Formally qualified in a recognised change methodology such as Prosci (ADKAR), ACMP (CCMP), or APMG Change Management. Technical Proficiency: Proven ability to translate technical system changes into functional user impacts; familiarity with Agile or Prince2 frameworks is highly desirable. Stakeholder Influence: Demonstrated success managing "Heads Of" and SLT level stakeholders, navigating resistance and building consensus in high pressure environments. Analytical Skills: Advanced capability in data driven reporting, using metrics to track adoption and sentiment to inform strategic interventions. Communication Mastery: Exceptional written and verbal communication skills, with a portfolio of diverse engagement materials (presentations, briefings, and digital content). Contractor Mindset: The ability to work at pace in a product led environment, providing clear visibility on people risks and transition readiness. Behaviours & Values Ambition: Implementing strategy into action and providing feedback (what works and doesn't). Judgement: Questioning the status quo, testing hypotheses and sharing outcomes. Discipline: Adhering to high standards, delivering on commitments on time with quality. Influence: Collaborating effectively, actively working on own development. Accountability: Taking full responsibility, recognising mistakes and sharing them quickly. Support all stakeholders from the Winemaker, through to the Customer - we are Naked Together. Embrace growth, pushing yourself out of your comfort zone to overcome obstacles. Always start with our customers and winemakers. Keep it simple and be data led, from the wine itself to the ways of working. Do the right thing, holding yourself accountable with honesty and openness.
Internetwork Expert is looking for a Fixed-Term Contractor in London who will lead change management for complex projects. The role involves managing change impacts, engaging stakeholders, and overseeing training delivery. The candidate should have over 5 years of experience in Change Management, particularly within ERP environments, and possess qualifications in change methodologies. A competitive rate of £600 per day is offered, with a project length of 9-12 months. Hybrid working is available.
04/05/2026
Full time
Internetwork Expert is looking for a Fixed-Term Contractor in London who will lead change management for complex projects. The role involves managing change impacts, engaging stakeholders, and overseeing training delivery. The candidate should have over 5 years of experience in Change Management, particularly within ERP environments, and possess qualifications in change methodologies. A competitive rate of £600 per day is offered, with a project length of 9-12 months. Hybrid working is available.
Now, our Digital team is looking for an experienced Ecommerce Testing Manager to join on a fixed term contract basis (Day Rate). You will own quality across our ecommerce ecosystem - with a focus on Shopify and its technical integrations - ensuring that customer journeys, payments, and backend flows work seamlessly. This is a hands on leadership role, working across product, engineering and operations to deliver excellence at pace. What you'll do Test Strategy & Evolution: Define and drive the test strategy for our Shopify ecosystem and integrations, ensuring close alignment with our delivery partners. End-to-End Planning: Build and manage comprehensive test plans covering the full user lifecycle: browse, checkout, payments, and fulfilment flows. UAT Leadership: Lead User Acceptance Testing (UAT) with business teams, ensuring all releases meet real world expectations and commercial requirements. Defect Ownership: Manage the defect lifecycle and prioritisation, expertly balancing the need for speed with a commitment to quality. System Validation: Validate complex end to end flows across integrated systems, including Shopify, ERP, payment gateways, and logistics providers. Release & Hypercare: Ensure release readiness for all ecommerce changes and provide dedicated post release monitoring and hypercare support. What you'll bring Ecommerce Expertise: Deep experience with Ecommerce architecture and end to end platform testing (ideally within a Shopify Plus environment). Conversion Knowledge: A strong understanding of customer journeys and conversion critical flows (Buy, Pay, Fulfil). Technical Integration: Proven experience with API and integration testing across multi system landscapes. Agile Delivery: Familiarity with modern testing approaches, including Agile methodologies and CI/CD environments. Tooling: Proficiency in using Jira, Confluence, or similar tools for delivery management and documentation. Contractor Mindset: The ability to work at pace in a product led environment, providing clear visibility on quality risks and release readiness. Bonus Points: Experience with subscriptions, internationalisation, A/B testing, or complex payment flows. Role Type: Fixed Term Contractor (Day Rate) IR35 Status: Outside (Subject to status determination) Location: London / Norwich / Hybrid Competitive Rate: £550 per day (Outside IR35)
03/05/2026
Full time
Now, our Digital team is looking for an experienced Ecommerce Testing Manager to join on a fixed term contract basis (Day Rate). You will own quality across our ecommerce ecosystem - with a focus on Shopify and its technical integrations - ensuring that customer journeys, payments, and backend flows work seamlessly. This is a hands on leadership role, working across product, engineering and operations to deliver excellence at pace. What you'll do Test Strategy & Evolution: Define and drive the test strategy for our Shopify ecosystem and integrations, ensuring close alignment with our delivery partners. End-to-End Planning: Build and manage comprehensive test plans covering the full user lifecycle: browse, checkout, payments, and fulfilment flows. UAT Leadership: Lead User Acceptance Testing (UAT) with business teams, ensuring all releases meet real world expectations and commercial requirements. Defect Ownership: Manage the defect lifecycle and prioritisation, expertly balancing the need for speed with a commitment to quality. System Validation: Validate complex end to end flows across integrated systems, including Shopify, ERP, payment gateways, and logistics providers. Release & Hypercare: Ensure release readiness for all ecommerce changes and provide dedicated post release monitoring and hypercare support. What you'll bring Ecommerce Expertise: Deep experience with Ecommerce architecture and end to end platform testing (ideally within a Shopify Plus environment). Conversion Knowledge: A strong understanding of customer journeys and conversion critical flows (Buy, Pay, Fulfil). Technical Integration: Proven experience with API and integration testing across multi system landscapes. Agile Delivery: Familiarity with modern testing approaches, including Agile methodologies and CI/CD environments. Tooling: Proficiency in using Jira, Confluence, or similar tools for delivery management and documentation. Contractor Mindset: The ability to work at pace in a product led environment, providing clear visibility on quality risks and release readiness. Bonus Points: Experience with subscriptions, internationalisation, A/B testing, or complex payment flows. Role Type: Fixed Term Contractor (Day Rate) IR35 Status: Outside (Subject to status determination) Location: London / Norwich / Hybrid Competitive Rate: £550 per day (Outside IR35)
Internetwork Expert is seeking an experienced Ecommerce Testing Manager on a fixed-term contract basis (day rate) to ensure quality across their ecommerce ecosystem, focusing on Shopify and its integrations. You will define test strategies, manage comprehensive test plans, lead UAT, and validate end-to-end flows. The role highlights the importance of ecommerce expertise, a strong understanding of customer journeys, and familiarity with Agile methodologies. The position offers a competitive rate of £550 per day and hybrid working options.
03/05/2026
Full time
Internetwork Expert is seeking an experienced Ecommerce Testing Manager on a fixed-term contract basis (day rate) to ensure quality across their ecommerce ecosystem, focusing on Shopify and its integrations. You will define test strategies, manage comprehensive test plans, lead UAT, and validate end-to-end flows. The role highlights the importance of ecommerce expertise, a strong understanding of customer journeys, and familiarity with Agile methodologies. The position offers a competitive rate of £550 per day and hybrid working options.