Senior QA Engineer

Department: Insurer & App Services

Employment Type: Permanent - Full Time

Location: North West UK - Hybrid

Compensation: £45,000 - £54,000 / year

We're looking for a Senior QA Engineer to join our Insurer team, working on CDL's Insurer System (Policy Manager), a modern, cloud based platform used by insurers and Managing General Agents (MGAs) to manage policies, risk data, and related financial processes. In this role, you'll help ensure our platform is reliable, scalable, and easy to use, supporting features such as policy administration, data imports, reporting, and integrations with external systems. You'll work closely with software engineers, product managers, and stakeholders, embedding quality throughout the software delivery process. This is a hands on role for someone who enjoys improving how teams build and test software, has a strong interest in automation and AI enabled tooling, and wants to make a real impact on a growing product used across the insurance industry.

• Lead and improve testing and automation practices within the Insurer team, helping deliver a high quality platform for insurers and MGAs
• Work with software engineers and product teams to ensure quality is considered from the earliest stages of design and development
• Validate complex data flows, including policy data imports, updates, and reprocessing, ensuring accuracy and reliability
• Support testing of integrations and APIs, connecting our platform to third party systems used across the insurance ecosystem
• Help maintain confidence in financial and accounting related features, including premium data, reporting, and audit trails
• Drive best practice across functional, performance, and security testing in a cloud hosted environment
• Improve test automation coverage and reliability, contributing to CI/CD pipelines and fast feedback for teams
• Coach and mentor others, helping build strong quality and testing practices across the team
• Continuously look for ways to improve tooling, processes, and how quality is approached day to day
• Encourage pragmatic thinking, innovation, and high standards while keeping delivery focused and practical

• A strong understanding of modern testing principles and how they apply across cross functional delivery teams
• The ability to define and apply effective test strategies for complex, data driven systems, balancing automation, exploratory testing, and risk based approaches
• Experience promoting a shift left approach to quality, working with teams to embed good testing and quality practices early in the development lifecycle
• Confidence investigating issues across environments, using logs, metrics, and data to understand failures and support root cause analysis
• A mindset of continuous improvement, actively contributing to better testing practices, standards, and tooling through collaboration and knowledge sharing
• A solid working knowledge of TDD and BDD, and when to apply them effectively
• A collaborative, pragmatic approach, working closely with Product and Engineering to deliver shared outcomes
• Broad testing knowledge with a strong specialism in test automation
• Hands on experience with modern automated testing tools such as Karate and Cypress, applied thoughtfully across the test pyramid
• Familiarity with a range of testing and delivery tools across the SDLC, including tools for API testing and documentation, exploratory testing, performance testing, and work tracking (e.g. Postman/Bruno, Swagger UI, Gatling, JIRA)
• Experience working with CI/CD pipelines, contributing to and maintaining automated quality checks within modern delivery workflows, such as GitLab
• Comfort working within AWS hosted, cloud based systems, supporting effective testing and quality assurance across distributed services
• A proven ability to take improvement ideas from concept through to delivery
• Practical experience using AI enabled tooling or techniques within the delivery lifecycle to improve testing efficiency, coverage, or insight
• Curiosity and openness to emerging AI assisted testing approaches, with a focus on real world, practical application

• Knowledge of accessibility standards and practices (e.g. WCAG), with the ability to consider accessibility as part of broader testing strategies
• Experience designing and executing test approaches across both web and desktop applications, ensuring consistent quality and usability
• Exposure to AI powered testing tools
• Confidence querying relational databases (e.g. Postgres) using SQL to support testing, debugging, and root cause analysis (e.g. using DBeaver or similar tools)
• Experience with performance and security testing
• Previous experience working in or alongside the insurance or financial services domain

Salary: Up to £54,000 p.a.

The salary for the role of Senior QA Engineer pays up to £54,000 p.a., providing a fantastic opportunity for career progression through CDL's clearly defined career framework.

Other benefits include:

• Hybrid Working (2 Days a Week in the office - SK4 2HD)
• Truly flexible working
• 25 days holiday to start, increasing by 1 day per 1 year of service up to 30 days
• Top employer for 10th year running
• Excellent training and development platform
• Opportunities for career progression
• Health and Wellbeing programme
• Virtual activities, lunch and learns, coffee mornings and meetups
• Life and health assurance
• Electric Vehicle Scheme
• Established Recognition Award System
• Great Parental Benefits
• Diversity and Inclusion network
• Pension scheme
• Community projects and volunteer days
• Refer a friend bonus

• On site free parking
• Open plan modern offices
• Quiet spaces are also available
• Shuttle bus to and from the station
• Subsidised restaurant
• Games room and chill out zone
• Annual Hackathon & Deep Racer Events
• Social activities, regular social events through our social group Xtra, including a summer BBQ, competitions, bowling, go karting, football games, Winter party and much more
• Car wash, barber, yoga classes, boot camp and massage services all on site
• Cycle to work scheme
• Shower and dry rooms

We're on a journey to keep innovating, that means welcoming new ideas and ways of thinking. CDL recognises that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants.

CDL has a PSL in place, but hasn't used them for over 3 years; therefore be advised that any unsolicited submission of candidate details-including but not limited to LinkedIn profiles, CVs, or resumes (whether redacted or unredacted)-will be considered freely given and unsolicited. As such, these submissions will not be subject to any fees, terms, or obligations on our part. Only candidate profiles that have been formally discussed with and approved by our Talent Acquisition (TA) team prior to submission and submitted by agencies on our Preferred Supplier List (PSL) operating under agreed terms are authorised to submit candidates. Any submissions from non PSL agencies or those made outside of agreed processes will be deemed non compliant and will not be eligible for any fees or consideration.