Senior Systems Administrator

The Senior Systems Administrator will play a pivotal role in managing and maintaining IT systems and infrastructure to ensure seamless operations. This is an opportunity to contribute to the success of a not-for-profit organisation by providing technical expertise and support.

Client Details

This not-for-profit organisation is dedicated to making a positive impact in its sector. As a medium-sized organisation, it is committed to leveraging technology to support its mission and ensure operational excellence.

Description

Responsibilities:

Infrastructure Operations

Azure (Entra ID, Intune, Defender, SSO/Enterprise Apps)

Microsoft Intune (device management) and Microsoft 365 (Exchange, SharePoint, Teams)

Ensure the reliability, performance, and security of cloud and endpoint environments.

Own and monitor backup, disaster recovery, and business continuity processes.

Maintain operational standards and documentation across all IT infrastructure components.

AWS knowledge is desired but not essential.

Coordinate infrastructure upgrades, patching, and capacity planning.

Third-Party & Vendor Management

Manage the relationship, performance, and contracts of technical service partners and SaaS vendors.

Oversee the technical engagement of third-party Assessors involved in exam content development and systems access.

Ensure supplier services meet SLAs and enable efficient delivery of Products and corporate systems.

Exam Platform Support & Development

• Act as the operational lead for exam platform infrastructure, working closely with internal stakeholders, third-party suppliers, and external Assessors.
• Investigate and troubleshoot issues related to exam delivery, candidate access, rig performance, and platform availability, escalating to vendors where appropriate.
• Collaborate with the Certification team to support the technical development of new practical exam content.
• Support the maintenance of the source control repository (e.g. Code Commit) used for exam builds and configurations.
• Oversee the deployment of exam environments to testing and production, ensuring stability and integrity of virtual machine configurations and networking.
• Update, maintain, and verify the correct functioning of candidate virtual machines
• Support content versioning, secure rig deployment, and lifecycle management of exam assets in collaboration with Assessors.

Profile

A successful Senior Systems Administrator should have:

• A strong technical background in IT systems administration and infrastructure management.
• Experience with server installations, upgrades, and configurations.
• Proficiency in implementing and managing data backup and recovery solutions.
• Knowledge of IT security protocols and compliance standards.
• Excellent problem-solving skills and a proactive approach to resolving technical issues.
• The ability to collaborate effectively with both internal teams and external vendors.

Job Offer

• Competitive salary ranging from 60000 to 65000 per annum.
• Hybrid Working office based in Birmingham
• Opportunity to work in the not-for-profit sector, contributing to meaningful projects.
• Comprehensive benefits package to support your well-being.
• A permanent role with opportunities for professional growth and development.

If you are an experienced Senior Systems Administrator looking for a fulfilling role in the not-for-profit sector, we encourage you to apply today.