Sales Support Executive IT Tech Solutions Provider Berkshire

  • THAMES 360
  • Reading, Berkshire
  • 13/04/2026
Full time Information Technology Telecommunications

Job Description

Sales Support Executive - Retail / Smart Home Technology

Location: Pangbourne Salary: Up to £28,000 + Commission

Hours: Monday - Friday, 8:30am - 5:00pm

We are looking for a motivated and organised Sales Support Executive to join our busy Retail Sales team. This is an excellent opportunity for someone looking for a supportive entry or stepping stone into sales, with the chance to earn commission while developing customer-facing and commercial skills.

Key Responsibilities

  • Provide high-quality administrative support to Retail Account Managers and customers
  • Process sales orders accurately and ensure timely fulfilment to meet customer SLAs
  • Manage stock allocation and work closely with buyers and planners to ensure on-time delivery
  • Handle order amendments, cancellations, and EDI corrections efficiently
  • Support the team in maximising sales across all brands and product categories

Key Requirements

  • Strong attention to detail and high level of accuracy
  • Excellent customer focus and communication skills
  • Self-motivated with a proactive approach
  • Good working knowledge of MS Office, particularly Excel and Word
  • Previous experience in sales support, customer service or order processing is advantageous

This role offers a great blend of customer service and sales support, with the opportunity to earn commission based on team and individual performance. It's ideal for someone who wants a structured start in sales with room to grow.

If you're organised, customer-focused, and keen to develop your sales skills in the smart home and retail sector, we'd love to hear from you.