Introduction
Pact is a pioneering national charity that cares for men, women and young people in custody, those with criminal convictions in the community and their children, family members and carers. We have about 400 staff, income of about £10m and work across 60 prisons in England and Wales, with additional probation work and other services over the country.
Pact currently uses software, ECINS, to record and track casework with service users. We have been using the system since 2014 principally for our 'Family and Significant Other Service' contracts. These services are commissioned by the Ministry of Justice for custody-based casework support for women and men in prison. We have now outgrown the software in terms of our operational requirements. There are currently Pact 268 practitioners working on c1,400 cases at a time. The case management system is used across multiple other smaller contracts each with their bespoke reporting requirements. This system is also used by a small number of subcontractors/partners of Pact.
Our business needs are changing. We plan to continue to deliver the above contracts. In addition, we have now tendered for a number of contracts under the next commissioning round by the Ministry of Justice for rehabilitation services in support of the Probation Service (known as Commissioned Rehabilitation Services). Decisions are expected August/September. These contracts will require us to have a more comprehensive system in place to meet more stringent and complex reporting requirements. The system would need not only to record the casework delivery but also provide diary management, reporting against KPIs (including incentivised payments against performance targets) and act as our contract management system for these contracts. This would see Pact managing a number of contracts working with between 2,000 to 9,000 people both in custody, and on Probation, per annum, in addition to the above figures.
We need to expedite procurement of a system to meet the needs of the expected new Commissioned Rehabilitation Services contracts. Our expectation is that this system will also need to be fit for purpose for our existing Family and Significant Other Services contracts, and our ambition is to procure a system which we could subsequently transition existing caseloads to, so that we have a single case management system for both sets of contracts. This is important as there will be a significant overlap of cases (prisoners and people on probation) with whom we will work via both sets of contracts, and we require a 'single version of the truth'.
We now require the support of a project manager to lead the procurement and implementation of a new system working with our Senior Information Officer who is responsible for the day-to-day management, training and support for our case management system.
Overall Target
Procure and implement a CMS at Pact by 11 December 2026, ensuring users are trained and supported in using the system for the mobilisation of a new contract going live in March 2027 and then migrating other operational contracts across to the new system between April and July 2027.
In Detail
1. Review business case and needs assessment and finalise specification documentation.
2. Create an Invitation to Tender (ITT) for relevant software providers and obtain internal sign-off.
3. Lead the promotion, distribution and follow up of the ITT to relevant software providers.
4. Create a scoring grid for tenders and (where needed) attend the most promising demos. The expectation is that at least 5 options will be identified and investigated, with at least 3 viable software options chosen for review.
5. Identify key risks of the project and create a risk register with mitigations.
6. Lead the internal process for deciding the winning tender.
7. Negotiate the best value contract possible with the supplier, in liaison with Pact's Contracts and Data Protection Consultant (in role).
8. Lead the creation of an implementation plan with the software provider, Senior Information Officer and key Pact stakeholders. Included in the plan will be training for users.
9. Lead the delivery of the implementation plan working with Pact's Senior Information Officer.
Requirements for Consultant
10. Significant experience of project managing the procurement and implementation of critical IT systems in an organisation of our size.
11. Significant understanding of data protection and the handling of sensitive data.
12. Availability during the consulting period. A maximum of two weeks break could be agreed if there is no detriment to the project deadline.
13. Desirable — experience of software for case history databases or other databases where the individual is the key index.
14. Desirable — experience of working with software used in the public sector, particularly the criminal justice system.
15. Desirable — UK or EU-based.
Application Assessment: Implementation Phasing Plan
Alongside your covering letter and CV, we are asking all candidates to complete a short written assessment as part of their application. This is a deliberate part of our selection process — rather than relying on our own assumptions about how this project should be phased, we want to understand how candidates read and engage with the brief.
Assessment Requirement: Implementation Phasing Plan As part of your application, you are required to submit a short, written phasing plan as an additional document alongside your covering letter and CV. This is a core element of the selection process. Your plan should be no longer than two sides of A4 and address the following:
1. Your proposed phasing of the project from contract award through to full system rollout (April–September 2027), including key milestones.
2. How you would approach the transition from the existing system (ECINS) to the new CMS — particularly the overlap period during which both systems may be in use.
3. Your assumptions — we are interested in understanding how you read the brief and where you would expect to find further information once engaged.
4. Any early risks or dependencies you have identified that could affect the phasing. There is no single correct answer. We are looking for evidence of structured thinking, practical project management experience, and an ability to engage meaningfully with a complex brief under uncertainty.
Please attach your phasing plan as a separate document when submitting your application. There is no prescribed format, but we recommend a clear structure with headings. Visual representations such as a simple Gantt or timeline are welcome but not required.
How to Express an Interest
Please send a covering letter and your CV to development@prisonadvice.org.uk
The covering letter should outline at least three examples of similar procurements & implementations.
Please also include your Implementation Phasing Plan as a separate document (see Assessment section above).
14/04/2026
Contractor
Introduction
Pact is a pioneering national charity that cares for men, women and young people in custody, those with criminal convictions in the community and their children, family members and carers. We have about 400 staff, income of about £10m and work across 60 prisons in England and Wales, with additional probation work and other services over the country.
Pact currently uses software, ECINS, to record and track casework with service users. We have been using the system since 2014 principally for our 'Family and Significant Other Service' contracts. These services are commissioned by the Ministry of Justice for custody-based casework support for women and men in prison. We have now outgrown the software in terms of our operational requirements. There are currently Pact 268 practitioners working on c1,400 cases at a time. The case management system is used across multiple other smaller contracts each with their bespoke reporting requirements. This system is also used by a small number of subcontractors/partners of Pact.
Our business needs are changing. We plan to continue to deliver the above contracts. In addition, we have now tendered for a number of contracts under the next commissioning round by the Ministry of Justice for rehabilitation services in support of the Probation Service (known as Commissioned Rehabilitation Services). Decisions are expected August/September. These contracts will require us to have a more comprehensive system in place to meet more stringent and complex reporting requirements. The system would need not only to record the casework delivery but also provide diary management, reporting against KPIs (including incentivised payments against performance targets) and act as our contract management system for these contracts. This would see Pact managing a number of contracts working with between 2,000 to 9,000 people both in custody, and on Probation, per annum, in addition to the above figures.
We need to expedite procurement of a system to meet the needs of the expected new Commissioned Rehabilitation Services contracts. Our expectation is that this system will also need to be fit for purpose for our existing Family and Significant Other Services contracts, and our ambition is to procure a system which we could subsequently transition existing caseloads to, so that we have a single case management system for both sets of contracts. This is important as there will be a significant overlap of cases (prisoners and people on probation) with whom we will work via both sets of contracts, and we require a 'single version of the truth'.
We now require the support of a project manager to lead the procurement and implementation of a new system working with our Senior Information Officer who is responsible for the day-to-day management, training and support for our case management system.
Overall Target
Procure and implement a CMS at Pact by 11 December 2026, ensuring users are trained and supported in using the system for the mobilisation of a new contract going live in March 2027 and then migrating other operational contracts across to the new system between April and July 2027.
In Detail
1. Review business case and needs assessment and finalise specification documentation.
2. Create an Invitation to Tender (ITT) for relevant software providers and obtain internal sign-off.
3. Lead the promotion, distribution and follow up of the ITT to relevant software providers.
4. Create a scoring grid for tenders and (where needed) attend the most promising demos. The expectation is that at least 5 options will be identified and investigated, with at least 3 viable software options chosen for review.
5. Identify key risks of the project and create a risk register with mitigations.
6. Lead the internal process for deciding the winning tender.
7. Negotiate the best value contract possible with the supplier, in liaison with Pact's Contracts and Data Protection Consultant (in role).
8. Lead the creation of an implementation plan with the software provider, Senior Information Officer and key Pact stakeholders. Included in the plan will be training for users.
9. Lead the delivery of the implementation plan working with Pact's Senior Information Officer.
Requirements for Consultant
10. Significant experience of project managing the procurement and implementation of critical IT systems in an organisation of our size.
11. Significant understanding of data protection and the handling of sensitive data.
12. Availability during the consulting period. A maximum of two weeks break could be agreed if there is no detriment to the project deadline.
13. Desirable — experience of software for case history databases or other databases where the individual is the key index.
14. Desirable — experience of working with software used in the public sector, particularly the criminal justice system.
15. Desirable — UK or EU-based.
Application Assessment: Implementation Phasing Plan
Alongside your covering letter and CV, we are asking all candidates to complete a short written assessment as part of their application. This is a deliberate part of our selection process — rather than relying on our own assumptions about how this project should be phased, we want to understand how candidates read and engage with the brief.
Assessment Requirement: Implementation Phasing Plan As part of your application, you are required to submit a short, written phasing plan as an additional document alongside your covering letter and CV. This is a core element of the selection process. Your plan should be no longer than two sides of A4 and address the following:
1. Your proposed phasing of the project from contract award through to full system rollout (April–September 2027), including key milestones.
2. How you would approach the transition from the existing system (ECINS) to the new CMS — particularly the overlap period during which both systems may be in use.
3. Your assumptions — we are interested in understanding how you read the brief and where you would expect to find further information once engaged.
4. Any early risks or dependencies you have identified that could affect the phasing. There is no single correct answer. We are looking for evidence of structured thinking, practical project management experience, and an ability to engage meaningfully with a complex brief under uncertainty.
Please attach your phasing plan as a separate document when submitting your application. There is no prescribed format, but we recommend a clear structure with headings. Visual representations such as a simple Gantt or timeline are welcome but not required.
How to Express an Interest
Please send a covering letter and your CV to development@prisonadvice.org.uk
The covering letter should outline at least three examples of similar procurements & implementations.
Please also include your Implementation Phasing Plan as a separate document (see Assessment section above).
Title: Data Quality Analyst
Contract Type: Fixed Term Contract (12 months)
Salary: £42,700 per annum (Regional salary)
Grade: 9
Reporting Office: Manchester, Trafford
Persona: Agile Worker : 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Office Worker: Contractual hours to be worked from reporting office
Closing Date: 20th April 2026
Interview Dates: 29th April 2026 ( Please note that in person interviews will be held at the West Ham Lane Office, Stratford )
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Data Quality and Assurance Team at L&Q and be part of L&Q’s transformation into a truly data driven organisation. This is a unique opportunity to shape how data is trusted, governed, and used across the business, directly influencing decision-making, regulatory compliance, and service improvement for our customers. If you’re passionate about turning data into meaningful insight and driving real change, this role offers both impact and visibility.
As a Data Quality Analyst, you will play a key role in embedding L&Q’s Data Governance Framework across the organisation. You will work closely with stakeholders to improve data quality, define standards, and ensure that data is accurate, consistent, and trusted for operational, regulatory, and strategic use.
L&Q is on a journey towards becoming an insight-driven organisation using trusted data. We have recently refined our corporate Data Governance Framework and are now embedding it to improve how we collect, manage, and share data.
This role is critical in ensuring we achieve one trusted version of the truth supporting consistent regulatory reporting, improving operational performance, and enabling data-driven decision-making across the organisation.
You will report into the Data Quality and Assurance Manager and be part of the wider Data Governance team, working collaboratively with Data Owners, Data Stewards, technology teams, and business stakeholders across L&Q.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Investigate data issues using SQL, Excel, Housing Management System, Master data management tool and other analytical tools to identify root causes and propose solutions to enable efficient resolution
Maintain and enhance the organisation’s data governance framework by supporting the development and upkeep of the Business Glossary and Critical Data Elements (CDEs), ensuring alignment with business definitions, standards, and regulatory requirements
Drive business stakeholders and Data Stewards to create and deliver data improvement plans that enhance data quality and support organisational objectives
Work with Data Stewards and business stakeholders to define data quality metrics based on business rules; develop reports and scorecards to monitor performance, and communicate key insights to business leads
Maintain records of end-to-end data flows and information assets, ensuring they are auditable and compliant with regulatory expectations
Complete and support regulatory returns (for the Regulator of Social Housing), providing assurance to governance leads on the accuracy and completeness of submissions
Assess the impact of data-related changes, ensuring processes and business rules align with data standards and contribute to business and process improvements
Collaborate with Data Owners, Data Stewards, technology teams, and governance forums to embed data governance practices across the organisation
Support and contribute to the Data Governance Forum and working groups through reporting and proactive stakeholder engagement
What you'll bring:
Strong experience within the housing sector as a data quality analyst, or experience within a data governance or data quality function in a similar organisation
Ability to lead conversation and maintain stakeholder engagement is essential
Understanding of DAMA data quality management is desirable
Educated to degree level or equivalent is desirable
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
08/04/2026
Contractor
Title: Data Quality Analyst
Contract Type: Fixed Term Contract (12 months)
Salary: £42,700 per annum (Regional salary)
Grade: 9
Reporting Office: Manchester, Trafford
Persona: Agile Worker : 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Office Worker: Contractual hours to be worked from reporting office
Closing Date: 20th April 2026
Interview Dates: 29th April 2026 ( Please note that in person interviews will be held at the West Ham Lane Office, Stratford )
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Data Quality and Assurance Team at L&Q and be part of L&Q’s transformation into a truly data driven organisation. This is a unique opportunity to shape how data is trusted, governed, and used across the business, directly influencing decision-making, regulatory compliance, and service improvement for our customers. If you’re passionate about turning data into meaningful insight and driving real change, this role offers both impact and visibility.
As a Data Quality Analyst, you will play a key role in embedding L&Q’s Data Governance Framework across the organisation. You will work closely with stakeholders to improve data quality, define standards, and ensure that data is accurate, consistent, and trusted for operational, regulatory, and strategic use.
L&Q is on a journey towards becoming an insight-driven organisation using trusted data. We have recently refined our corporate Data Governance Framework and are now embedding it to improve how we collect, manage, and share data.
This role is critical in ensuring we achieve one trusted version of the truth supporting consistent regulatory reporting, improving operational performance, and enabling data-driven decision-making across the organisation.
You will report into the Data Quality and Assurance Manager and be part of the wider Data Governance team, working collaboratively with Data Owners, Data Stewards, technology teams, and business stakeholders across L&Q.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Investigate data issues using SQL, Excel, Housing Management System, Master data management tool and other analytical tools to identify root causes and propose solutions to enable efficient resolution
Maintain and enhance the organisation’s data governance framework by supporting the development and upkeep of the Business Glossary and Critical Data Elements (CDEs), ensuring alignment with business definitions, standards, and regulatory requirements
Drive business stakeholders and Data Stewards to create and deliver data improvement plans that enhance data quality and support organisational objectives
Work with Data Stewards and business stakeholders to define data quality metrics based on business rules; develop reports and scorecards to monitor performance, and communicate key insights to business leads
Maintain records of end-to-end data flows and information assets, ensuring they are auditable and compliant with regulatory expectations
Complete and support regulatory returns (for the Regulator of Social Housing), providing assurance to governance leads on the accuracy and completeness of submissions
Assess the impact of data-related changes, ensuring processes and business rules align with data standards and contribute to business and process improvements
Collaborate with Data Owners, Data Stewards, technology teams, and governance forums to embed data governance practices across the organisation
Support and contribute to the Data Governance Forum and working groups through reporting and proactive stakeholder engagement
What you'll bring:
Strong experience within the housing sector as a data quality analyst, or experience within a data governance or data quality function in a similar organisation
Ability to lead conversation and maintain stakeholder engagement is essential
Understanding of DAMA data quality management is desirable
Educated to degree level or equivalent is desirable
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Title: Data Quality Analyst
Contract Type: Fixed Term Contract (12 months)
Salary: £48,700 per annum (London weighted salary)
Grade: 9
Reporting Office: London, Stratford
Persona: Agile Worker : 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Office Worker: Contractual hours to be worked from reporting office
Closing Date: 20th April 2026
Interview Dates: 29th April 2026 ( Please note that in person interviews will be held at the West Ham Lane Office, Stratford )
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Data Quality and Assurance Team at L&Q and be part of L&Q’s transformation into a truly data driven organisation. This is a unique opportunity to shape how data is trusted, governed, and used across the business, directly influencing decision-making, regulatory compliance, and service improvement for our customers. If you’re passionate about turning data into meaningful insight and driving real change, this role offers both impact and visibility.
As a Data Quality Analyst, you will play a key role in embedding L&Q’s Data Governance Framework across the organisation. You will work closely with stakeholders to improve data quality, define standards, and ensure that data is accurate, consistent, and trusted for operational, regulatory, and strategic use.
L&Q is on a journey towards becoming an insight-driven organisation using trusted data. We have recently refined our corporate Data Governance Framework and are now embedding it to improve how we collect, manage, and share data.
This role is critical in ensuring we achieve one trusted version of the truth supporting consistent regulatory reporting, improving operational performance, and enabling data-driven decision-making across the organisation.
You will report into the Data Quality and Assurance Manager and be part of the wider Data Governance team, working collaboratively with Data Owners, Data Stewards, technology teams, and business stakeholders across L&Q.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Investigate data issues using SQL, Excel, Housing Management System, Master data management tool and other analytical tools to identify root causes and propose solutions to enable efficient resolution
Maintain and enhance the organisation’s data governance framework by supporting the development and upkeep of the Business Glossary and Critical Data Elements (CDEs), ensuring alignment with business definitions, standards, and regulatory requirements
Drive business stakeholders and Data Stewards to create and deliver data improvement plans that enhance data quality and support organisational objectives
Work with Data Stewards and business stakeholders to define data quality metrics based on business rules; develop reports and scorecards to monitor performance, and communicate key insights to business leads
Maintain records of end-to-end data flows and information assets, ensuring they are auditable and compliant with regulatory expectations
Complete and support regulatory returns (for the Regulator of Social Housing), providing assurance to governance leads on the accuracy and completeness of submissions
Assess the impact of data-related changes, ensuring processes and business rules align with data standards and contribute to business and process improvements
Collaborate with Data Owners, Data Stewards, technology teams, and governance forums to embed data governance practices across the organisation
Support and contribute to the Data Governance Forum and working groups through reporting and proactive stakeholder engagement
What you'll bring:
Strong experience within the housing sector as a data quality analyst, or experience within a data governance or data quality function in a similar organisation
Ability to lead conversation and maintain stakeholder engagement is essential
Understanding of DAMA data quality management is desirable
Educated to degree level or equivalent is desirable
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
08/04/2026
Contractor
Title: Data Quality Analyst
Contract Type: Fixed Term Contract (12 months)
Salary: £48,700 per annum (London weighted salary)
Grade: 9
Reporting Office: London, Stratford
Persona: Agile Worker : 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Office Worker: Contractual hours to be worked from reporting office
Closing Date: 20th April 2026
Interview Dates: 29th April 2026 ( Please note that in person interviews will be held at the West Ham Lane Office, Stratford )
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Data Quality and Assurance Team at L&Q and be part of L&Q’s transformation into a truly data driven organisation. This is a unique opportunity to shape how data is trusted, governed, and used across the business, directly influencing decision-making, regulatory compliance, and service improvement for our customers. If you’re passionate about turning data into meaningful insight and driving real change, this role offers both impact and visibility.
As a Data Quality Analyst, you will play a key role in embedding L&Q’s Data Governance Framework across the organisation. You will work closely with stakeholders to improve data quality, define standards, and ensure that data is accurate, consistent, and trusted for operational, regulatory, and strategic use.
L&Q is on a journey towards becoming an insight-driven organisation using trusted data. We have recently refined our corporate Data Governance Framework and are now embedding it to improve how we collect, manage, and share data.
This role is critical in ensuring we achieve one trusted version of the truth supporting consistent regulatory reporting, improving operational performance, and enabling data-driven decision-making across the organisation.
You will report into the Data Quality and Assurance Manager and be part of the wider Data Governance team, working collaboratively with Data Owners, Data Stewards, technology teams, and business stakeholders across L&Q.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Investigate data issues using SQL, Excel, Housing Management System, Master data management tool and other analytical tools to identify root causes and propose solutions to enable efficient resolution
Maintain and enhance the organisation’s data governance framework by supporting the development and upkeep of the Business Glossary and Critical Data Elements (CDEs), ensuring alignment with business definitions, standards, and regulatory requirements
Drive business stakeholders and Data Stewards to create and deliver data improvement plans that enhance data quality and support organisational objectives
Work with Data Stewards and business stakeholders to define data quality metrics based on business rules; develop reports and scorecards to monitor performance, and communicate key insights to business leads
Maintain records of end-to-end data flows and information assets, ensuring they are auditable and compliant with regulatory expectations
Complete and support regulatory returns (for the Regulator of Social Housing), providing assurance to governance leads on the accuracy and completeness of submissions
Assess the impact of data-related changes, ensuring processes and business rules align with data standards and contribute to business and process improvements
Collaborate with Data Owners, Data Stewards, technology teams, and governance forums to embed data governance practices across the organisation
Support and contribute to the Data Governance Forum and working groups through reporting and proactive stakeholder engagement
What you'll bring:
Strong experience within the housing sector as a data quality analyst, or experience within a data governance or data quality function in a similar organisation
Ability to lead conversation and maintain stakeholder engagement is essential
Understanding of DAMA data quality management is desirable
Educated to degree level or equivalent is desirable
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Contract: 6 months fixed term contract, full-time Location: London (hybrid-working) Closing Date : 15 April 2026
About the role
The Programme Manager is responsible for leading and coordinating a portfolio of related projects to deliver strategic outcomes across Trinity College London’s UK and international markets.
The role focuses on ensuring cohesive programme delivery, aligning multiple workstreams, and driving successful rollout and adoption across diverse markets. It brings together cross-functional initiatives into a structured programme, ensuring alignment to organisational priorities, effective governance, and realisation of benefits at scale.
This is a critical role within change delivery, combining strategic oversight with a strong focus on execution, stakeholder alignment, and market adoption.
Your duties will include, but not limited to:
Lead the end-to-end delivery of programmes comprising multiple interdependent projects across business and technology domains.
Define programme structure, governance, and delivery approach to ensure alignment across workstreams.
Ensure coordination and integration of project outputs into a coherent programme outcome.
Drive large-scale rollout and adoption across international and multi-market environments.
Maintain focus on benefits realisation, ensuring outcomes deliver measurable value.
Establish and maintain programme governance, ensuring alignment with organisational frameworks.
Provide clear, consolidated reporting on programme progress, risks, dependencies, and outcomes.
Identify and manage cross-project risks, issues, and dependencies at programme level.
Support decision-making through structured insight and recommendations to senior stakeholders
Ensure effective prioritisation of resources in line with strategic objectives.
Engage senior stakeholders, market leads, and functional teams to ensure alignment and commitment to programme outcomes.
Act as a central point of coordination between UK and market teams.
Drive stakeholder engagement strategies to support successful rollout and adoption.
Communicate programme vision, progress, and impact clearly across all levels of the organisation.
Lead the adoption of programme outputs across markets, ensuring sustainable implementation.
Support organisational change and business process improvement initiatives.
Embed continuous improvement, lessons learned, and best practice across programme delivery.
Contribute to the development of programme management capability within the organisation.
About you
Demonstrable experience delivering complex programmes within international or multi-market environments.
Proven experience managing large-scale rollout and adoption initiatives.
Strong understanding of programme governance, risk management, and benefits realisation.
Experience aligning multiple projects within a programme or portfolio structure.
Strong strategic thinking with the ability to translate strategy into coordinated delivery.
Excellent stakeholder management and influencing skills at senior levels.
Clear and confident communicator across technical and non-technical audiences.
Collaborative, adaptable, and able to operate in complex, evolving environments.
Outcome-focused, with a strong emphasis on value and impact.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
02/04/2026
Full time
Contract: 6 months fixed term contract, full-time Location: London (hybrid-working) Closing Date : 15 April 2026
About the role
The Programme Manager is responsible for leading and coordinating a portfolio of related projects to deliver strategic outcomes across Trinity College London’s UK and international markets.
The role focuses on ensuring cohesive programme delivery, aligning multiple workstreams, and driving successful rollout and adoption across diverse markets. It brings together cross-functional initiatives into a structured programme, ensuring alignment to organisational priorities, effective governance, and realisation of benefits at scale.
This is a critical role within change delivery, combining strategic oversight with a strong focus on execution, stakeholder alignment, and market adoption.
Your duties will include, but not limited to:
Lead the end-to-end delivery of programmes comprising multiple interdependent projects across business and technology domains.
Define programme structure, governance, and delivery approach to ensure alignment across workstreams.
Ensure coordination and integration of project outputs into a coherent programme outcome.
Drive large-scale rollout and adoption across international and multi-market environments.
Maintain focus on benefits realisation, ensuring outcomes deliver measurable value.
Establish and maintain programme governance, ensuring alignment with organisational frameworks.
Provide clear, consolidated reporting on programme progress, risks, dependencies, and outcomes.
Identify and manage cross-project risks, issues, and dependencies at programme level.
Support decision-making through structured insight and recommendations to senior stakeholders
Ensure effective prioritisation of resources in line with strategic objectives.
Engage senior stakeholders, market leads, and functional teams to ensure alignment and commitment to programme outcomes.
Act as a central point of coordination between UK and market teams.
Drive stakeholder engagement strategies to support successful rollout and adoption.
Communicate programme vision, progress, and impact clearly across all levels of the organisation.
Lead the adoption of programme outputs across markets, ensuring sustainable implementation.
Support organisational change and business process improvement initiatives.
Embed continuous improvement, lessons learned, and best practice across programme delivery.
Contribute to the development of programme management capability within the organisation.
About you
Demonstrable experience delivering complex programmes within international or multi-market environments.
Proven experience managing large-scale rollout and adoption initiatives.
Strong understanding of programme governance, risk management, and benefits realisation.
Experience aligning multiple projects within a programme or portfolio structure.
Strong strategic thinking with the ability to translate strategy into coordinated delivery.
Excellent stakeholder management and influencing skills at senior levels.
Clear and confident communicator across technical and non-technical audiences.
Collaborative, adaptable, and able to operate in complex, evolving environments.
Outcome-focused, with a strong emphasis on value and impact.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Position
As a Senior Business Central Developer, you will play a vital role in developing & implementing the Business Central ERP platform for the global QBS business and all its entities, leveraging your development skills to provide customisations and enhancements to the Business Central ERP system and the Power platform for D365 Sales/Customer Service & Marketing Insights. You will have the opportunity to work closely with internal stakeholders to develop innovative solutions and contribute to the success of the Group ERP & CRM system. This role will become a key part of the global Change Advisory Board to agree a development roadmap.
What You'll Be Doing:
Providing second line Business Central support to users in multiple countries.
Collaborating with Key Users & Users to understand their business requirements and provide guidance on utilising the system's features and functionalities.
Developing customisations and extensions using AL within the Business Central environment, adhering to best practices and coding standards.
Developing customisations within the Power Platform to support the enhancement of the D365 Sales, Customer Service & Marketing environment
Conducting code reviews and ensure the quality and efficiency of the developed customizations.
Collaborating with cross-functional teams, including developers, consultants, and project managers, to deliver high-quality solutions to stakeholders.
Documenting technical solutions, issues, and resolutions for internal knowledge sharing and future reference.
Staying up-to-date with the latest trends and technologies related to Business Central.
Assisting in the testing and deployment of software updates, patches, and new releases of the ERP system.
Ensuring adherence SLAs & OLA’s and provide excellent customer service to internal & external stakeholders
Requirements
What You'll Bring:
At least 8 years’ experience in a Business Central developer role.
Strong experience in troubleshooting issues in Microsoft Business Central.
Proficiency in AL programming language with hands-on experience in developing customisations and extensions within Business Central v20 & later.
Experience enhancing & developing D365 Sales, Customer service and customer insights.
Proficiency in developing in the Microsoft Power Platform.
Solid technical experience & understanding of API integration (REST, SOAP, JSON/XML)
Developing EDI or B2B trading workflows
Solid understanding of SQL databases and ability to write efficient database queries.
Strong problem-solving and analytical skills to identify and resolve technical issues effectively.
Excellent communication skills and ability to work collaboratively in a team environment.
Detail-oriented with a strong commitment to delivering high-quality work.
Ability to manage multiple priorities and work efficiently in a fast-paced environment.
Experience with Collaboration & development tools such as Jira, Github, Azure devops or similar for issue tracking, version control and release management.
Preferred Skills:
Knowledge of SSRS & PowerBI would be beneficial but not essential.
Solid understanding of SQL databases and ability to write efficient database queries
Experience with integration/middleware platforms (e.g. Boomi)
Understanding of software development methodologies and best practices.
Other information
Benefits:
KPI quarterly bonus scheme
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle to work scheme
Life cover
Online retail discounts
Full training and development programme
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
As a Senior Business Central Developer, you will play a vital role in developing & implementing the Business Central ERP platform for the global QBS business and all its entities, leveraging your development skills to provide customisations and enhancements to the Business Central ERP system and the Power platform for D365 Sales/Customer Service & Marketing Insights. You will have the opportunity to work closely with internal stakeholders to develop innovative solutions and contribute to the success of the Group ERP & CRM system. This role will become a key part of the global Change Advisory Board to agree a development roadmap.
What You'll Be Doing:
Providing second line Business Central support to users in multiple countries.
Collaborating with Key Users & Users to understand their business requirements and provide guidance on utilising the system's features and functionalities.
Developing customisations and extensions using AL within the Business Central environment, adhering to best practices and coding standards.
Developing customisations within the Power Platform to support the enhancement of the D365 Sales, Customer Service & Marketing environment
Conducting code reviews and ensure the quality and efficiency of the developed customizations.
Collaborating with cross-functional teams, including developers, consultants, and project managers, to deliver high-quality solutions to stakeholders.
Documenting technical solutions, issues, and resolutions for internal knowledge sharing and future reference.
Staying up-to-date with the latest trends and technologies related to Business Central.
Assisting in the testing and deployment of software updates, patches, and new releases of the ERP system.
Ensuring adherence SLAs & OLA’s and provide excellent customer service to internal & external stakeholders
Requirements
What You'll Bring:
At least 8 years’ experience in a Business Central developer role.
Strong experience in troubleshooting issues in Microsoft Business Central.
Proficiency in AL programming language with hands-on experience in developing customisations and extensions within Business Central v20 & later.
Experience enhancing & developing D365 Sales, Customer service and customer insights.
Proficiency in developing in the Microsoft Power Platform.
Solid technical experience & understanding of API integration (REST, SOAP, JSON/XML)
Developing EDI or B2B trading workflows
Solid understanding of SQL databases and ability to write efficient database queries.
Strong problem-solving and analytical skills to identify and resolve technical issues effectively.
Excellent communication skills and ability to work collaboratively in a team environment.
Detail-oriented with a strong commitment to delivering high-quality work.
Ability to manage multiple priorities and work efficiently in a fast-paced environment.
Experience with Collaboration & development tools such as Jira, Github, Azure devops or similar for issue tracking, version control and release management.
Preferred Skills:
Knowledge of SSRS & PowerBI would be beneficial but not essential.
Solid understanding of SQL databases and ability to write efficient database queries
Experience with integration/middleware platforms (e.g. Boomi)
Understanding of software development methodologies and best practices.
Other information
Benefits:
KPI quarterly bonus scheme
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle to work scheme
Life cover
Online retail discounts
Full training and development programme
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Position
As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following:
Deliver on the Vendor’s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.)
Global lead for the vendor but responsible to deliver on set territory, UK&I
Plan growth strategies and support marketing events
Create GTM strategy regionally and support local Product Managers to execute
Invoice a minimum of £30k in MDF for the vendor quarterly
Maintain NR % Growth according to company budget every year, i.e. 15%+
Increase the company’s success and develop a sustainable strategy within your category
Proactively manage the vendor relationship
Identify suspects, prospects and drive deal registrations
Organise enablement sessions with resellers and support local product managers to do so
Engage regularly with top customers for your vendor
Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales
Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities
Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing
Strategic planning, development, and management of the respective category with a clear 3-year roadmap
Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors)
Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder
Arrange sales and technical training (promote USP)
Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets
Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners
Identify, qualify and on-board new strategic partners and effectively manage the deal registration process
Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement
Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction
Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP)
Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.)
Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit
Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors
Build and develop a solid reoccurring channel of business for both the vendor and QBS
Define, monitor and control of the category relevant KPIs to achieve the OKRs
Keep up to date with knowledge of the company’s product portfolio
To work within a team and ensure a pleasant working environment
To continually keep abreast of new procedures and implement when necessary
Any other tasks that may occur from day to day within the department
Requirements
What You'll Bring:
2-3 years’ experience in product management or similar roles
Knowledge of the market and industry
Proven track record exceeding sales targets gained in a similar environment
Experience and proven ability on analysis, positioning, promoting vendor products to market
Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers
Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues
Great people/collaborative skills paired with a high level of assertiveness
Proficient with Microsoft office
Other information
Benefits:
£54,633 per annum
Discretionary bonus scheme
Excellent contributory pension scheme
Private medical insurance
Healthcare scheme
Cycle to Work scheme
Life cover
Online retails discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
23/03/2026
Full time
Position
As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following:
Deliver on the Vendor’s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.)
Global lead for the vendor but responsible to deliver on set territory, UK&I
Plan growth strategies and support marketing events
Create GTM strategy regionally and support local Product Managers to execute
Invoice a minimum of £30k in MDF for the vendor quarterly
Maintain NR % Growth according to company budget every year, i.e. 15%+
Increase the company’s success and develop a sustainable strategy within your category
Proactively manage the vendor relationship
Identify suspects, prospects and drive deal registrations
Organise enablement sessions with resellers and support local product managers to do so
Engage regularly with top customers for your vendor
Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales
Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities
Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing
Strategic planning, development, and management of the respective category with a clear 3-year roadmap
Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors)
Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder
Arrange sales and technical training (promote USP)
Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets
Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners
Identify, qualify and on-board new strategic partners and effectively manage the deal registration process
Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement
Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction
Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP)
Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.)
Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit
Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors
Build and develop a solid reoccurring channel of business for both the vendor and QBS
Define, monitor and control of the category relevant KPIs to achieve the OKRs
Keep up to date with knowledge of the company’s product portfolio
To work within a team and ensure a pleasant working environment
To continually keep abreast of new procedures and implement when necessary
Any other tasks that may occur from day to day within the department
Requirements
What You'll Bring:
2-3 years’ experience in product management or similar roles
Knowledge of the market and industry
Proven track record exceeding sales targets gained in a similar environment
Experience and proven ability on analysis, positioning, promoting vendor products to market
Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers
Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues
Great people/collaborative skills paired with a high level of assertiveness
Proficient with Microsoft office
Other information
Benefits:
£54,633 per annum
Discretionary bonus scheme
Excellent contributory pension scheme
Private medical insurance
Healthcare scheme
Cycle to Work scheme
Life cover
Online retails discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Lynx Recruitment is supporting a leading consultancy specialising in business transformation and digital innovation, seeking an experienced Business Improvement Manager to lead complex improvement programmes and drive measurable operational change. The Role You will lead large-scale improvement initiatives across multiple stakeholders, using structured methodologies and digital enablement to optimise processes, reduce risk, and improve service performance. Key Responsibilities Lead complex, multi-stakeholder business improvement initiatives Apply methodologies such as Lean, Six Sigma, and structured problem-solving to redesign processes Develop data-driven business cases and provide clear recommendations to senior stakeholders Manage integrated improvement plans including process redesign, change management, and performance tracking Identify opportunities for automation, analytics, RPA, and AI to enhance operational efficiency Ensure solutions meet governance, security, and ethical standards Key Requirements IT/Technology-related degree (minimum 2:1 classification) Strong experience delivering process improvement or transformation programmes Experience working within the Software Development Life Cycle (SDLC) Strong stakeholder management and influencing skills Data-driven mindset with strong analytical and decision-making abilities Excellent communication skills across technical and business audiences Additional Requirements Candidates must have the right to work in the UK - sponsorship is not available for this role If you are passionate about driving operational transformation and delivering measurable improvements in complex environments, we would love to hear from you!
15/04/2026
Full time
Lynx Recruitment is supporting a leading consultancy specialising in business transformation and digital innovation, seeking an experienced Business Improvement Manager to lead complex improvement programmes and drive measurable operational change. The Role You will lead large-scale improvement initiatives across multiple stakeholders, using structured methodologies and digital enablement to optimise processes, reduce risk, and improve service performance. Key Responsibilities Lead complex, multi-stakeholder business improvement initiatives Apply methodologies such as Lean, Six Sigma, and structured problem-solving to redesign processes Develop data-driven business cases and provide clear recommendations to senior stakeholders Manage integrated improvement plans including process redesign, change management, and performance tracking Identify opportunities for automation, analytics, RPA, and AI to enhance operational efficiency Ensure solutions meet governance, security, and ethical standards Key Requirements IT/Technology-related degree (minimum 2:1 classification) Strong experience delivering process improvement or transformation programmes Experience working within the Software Development Life Cycle (SDLC) Strong stakeholder management and influencing skills Data-driven mindset with strong analytical and decision-making abilities Excellent communication skills across technical and business audiences Additional Requirements Candidates must have the right to work in the UK - sponsorship is not available for this role If you are passionate about driving operational transformation and delivering measurable improvements in complex environments, we would love to hear from you!
Lead Application Security Engineer Bristol or London - 3 days a week on site £100,000 + great benefits An impressive financial services business is looking to hire a Lead Application Security Engineer to support this team with the risk and remediation activities. This business is going through a big technology transformation programme that is estimated to take 3 -5 years. The successful Lead Application Security Engineer will be part of this journey and have great technical exposure and the ability to rapidly progress. Working closely in one of transformation projects, the successful Lead Application Security Engineer will work closely with the wider security and technology teams to define the strategy and roadmap of technology changes moving forward. This is very much a play-manager role with the Lead Application Security Engineer being hands on day to day but also providing support and guidance to the rest of AppSec team Lead Application Security Engineer- Duties and Responsibilities The successful Lead Cloud Security Engineer will have responsibilities covering: Team Leadership Support the existing team, providing mentoring and fostering a collaborative team environment Take pragmatic risk-based approach to supporting the wider technology teams with the SDLC Foster strong relationships with engineering, architecture, platform and platform management to provide practical risk appropriate guidance Set the priorities for the AppSec team to make sure that the delivery of the AppSec services is impactful Application Security Technical Authority Act as the SME and for application security in the business and ensure that security controls are adopted early into the CI/CD pipelines Own and run the DAST, SAST and other AppSec tooling to ensure effective coverage across all in scope applications Create, roll out and maintain secure development practices and standards including threat modelling, secure coding practices for all applications and APIs Collaborate with the Vulnerability Engineering Lead to support the identifications, triages, and remediation programs in alignment with risk appetite, appropriate prioritisation and agreed SLAs Lead Application Security Engineer - Your Background The ideal Lead Application Security Engineer will have: Experience in a similar role, in both responsibility and scale Proven experience in Software Security Development or Application Security Proven experience in leading/coaching a team Hands on experience with implementing and operating AppSec tooling eg SAT and DAST, secret managements, and SCA Extensive experiences of integrating security into the CI/CD pipeline eg using AWS DevOps or GitHub Strong history of secure coding practices, threat modelling and vulnerability management in production Strong understanding of modern software development practices If this sounds like the role for you, hit the apply button NOW! We invite individuals from underrepresented groups to apply for any of our roles and are committed to supporting accessibility needs. Please click the apply button now or contact Abigail Moss for more information
15/04/2026
Full time
Lead Application Security Engineer Bristol or London - 3 days a week on site £100,000 + great benefits An impressive financial services business is looking to hire a Lead Application Security Engineer to support this team with the risk and remediation activities. This business is going through a big technology transformation programme that is estimated to take 3 -5 years. The successful Lead Application Security Engineer will be part of this journey and have great technical exposure and the ability to rapidly progress. Working closely in one of transformation projects, the successful Lead Application Security Engineer will work closely with the wider security and technology teams to define the strategy and roadmap of technology changes moving forward. This is very much a play-manager role with the Lead Application Security Engineer being hands on day to day but also providing support and guidance to the rest of AppSec team Lead Application Security Engineer- Duties and Responsibilities The successful Lead Cloud Security Engineer will have responsibilities covering: Team Leadership Support the existing team, providing mentoring and fostering a collaborative team environment Take pragmatic risk-based approach to supporting the wider technology teams with the SDLC Foster strong relationships with engineering, architecture, platform and platform management to provide practical risk appropriate guidance Set the priorities for the AppSec team to make sure that the delivery of the AppSec services is impactful Application Security Technical Authority Act as the SME and for application security in the business and ensure that security controls are adopted early into the CI/CD pipelines Own and run the DAST, SAST and other AppSec tooling to ensure effective coverage across all in scope applications Create, roll out and maintain secure development practices and standards including threat modelling, secure coding practices for all applications and APIs Collaborate with the Vulnerability Engineering Lead to support the identifications, triages, and remediation programs in alignment with risk appetite, appropriate prioritisation and agreed SLAs Lead Application Security Engineer - Your Background The ideal Lead Application Security Engineer will have: Experience in a similar role, in both responsibility and scale Proven experience in Software Security Development or Application Security Proven experience in leading/coaching a team Hands on experience with implementing and operating AppSec tooling eg SAT and DAST, secret managements, and SCA Extensive experiences of integrating security into the CI/CD pipeline eg using AWS DevOps or GitHub Strong history of secure coding practices, threat modelling and vulnerability management in production Strong understanding of modern software development practices If this sounds like the role for you, hit the apply button NOW! We invite individuals from underrepresented groups to apply for any of our roles and are committed to supporting accessibility needs. Please click the apply button now or contact Abigail Moss for more information
Lead Application Security Engineer Bristol or London - 3 days a week on site £100,000 + great benefits An impressive financial services business is looking to hire a Lead Application Security Engineer to support this team with the risk and remediation activities. This business is going through a big technology transformation programme that is estimated to take 3 -5 years. The successful Lead Application Security Engineer will be part of this journey and have great technical exposure and the ability to rapidly progress. Working closely in one of transformation projects, the successful Lead Application Security Engineer will work closely with the wider security and technology teams to define the strategy and roadmap of technology changes moving forward. This is very much a play-manager role with the Lead Application Security Engineer being hands on day to day but also providing support and guidance to the rest of AppSec team Lead Application Security Engineer- Duties and Responsibilities The successful Lead Cloud Security Engineer will have responsibilities covering: Team Leadership Support the existing team, providing mentoring and fostering a collaborative team environment Take pragmatic risk-based approach to supporting the wider technology teams with the SDLC Foster strong relationships with engineering, architecture, platform and platform management to provide practical risk appropriate guidance Set the priorities for the AppSec team to make sure that the delivery of the AppSec services is impactful Application Security Technical Authority Act as the SME and for application security in the business and ensure that security controls are adopted early into the CI/CD pipelines Own and run the DAST, SAST and other AppSec tooling to ensure effective coverage across all in scope applications Create, roll out and maintain secure development practices and standards including threat modelling, secure coding practices for all applications and APIs Collaborate with the Vulnerability Engineering Lead to support the identifications, triages, and remediation programs in alignment with risk appetite, appropriate prioritisation and agreed SLAs Lead Application Security Engineer - Your Background The ideal Lead Application Security Engineer will have: Experience in a similar role, in both responsibility and scale Proven experience in Software Security Development or Application Security Proven experience in leading/coaching a team Hands on experience with implementing and operating AppSec tooling eg SAT and DAST, secret managements, and SCA Extensive experiences of integrating security into the CI/CD pipeline eg using AWS DevOps or GitHub Strong history of secure coding practices, threat modelling and vulnerability management in production Strong understanding of modern software development practices If this sounds like the role for you, hit the apply button NOW! We invite individuals from underrepresented groups to apply for any of our roles and are committed to supporting accessibility needs. Please click the apply button now or contact Abigail Moss for more information
15/04/2026
Full time
Lead Application Security Engineer Bristol or London - 3 days a week on site £100,000 + great benefits An impressive financial services business is looking to hire a Lead Application Security Engineer to support this team with the risk and remediation activities. This business is going through a big technology transformation programme that is estimated to take 3 -5 years. The successful Lead Application Security Engineer will be part of this journey and have great technical exposure and the ability to rapidly progress. Working closely in one of transformation projects, the successful Lead Application Security Engineer will work closely with the wider security and technology teams to define the strategy and roadmap of technology changes moving forward. This is very much a play-manager role with the Lead Application Security Engineer being hands on day to day but also providing support and guidance to the rest of AppSec team Lead Application Security Engineer- Duties and Responsibilities The successful Lead Cloud Security Engineer will have responsibilities covering: Team Leadership Support the existing team, providing mentoring and fostering a collaborative team environment Take pragmatic risk-based approach to supporting the wider technology teams with the SDLC Foster strong relationships with engineering, architecture, platform and platform management to provide practical risk appropriate guidance Set the priorities for the AppSec team to make sure that the delivery of the AppSec services is impactful Application Security Technical Authority Act as the SME and for application security in the business and ensure that security controls are adopted early into the CI/CD pipelines Own and run the DAST, SAST and other AppSec tooling to ensure effective coverage across all in scope applications Create, roll out and maintain secure development practices and standards including threat modelling, secure coding practices for all applications and APIs Collaborate with the Vulnerability Engineering Lead to support the identifications, triages, and remediation programs in alignment with risk appetite, appropriate prioritisation and agreed SLAs Lead Application Security Engineer - Your Background The ideal Lead Application Security Engineer will have: Experience in a similar role, in both responsibility and scale Proven experience in Software Security Development or Application Security Proven experience in leading/coaching a team Hands on experience with implementing and operating AppSec tooling eg SAT and DAST, secret managements, and SCA Extensive experiences of integrating security into the CI/CD pipeline eg using AWS DevOps or GitHub Strong history of secure coding practices, threat modelling and vulnerability management in production Strong understanding of modern software development practices If this sounds like the role for you, hit the apply button NOW! We invite individuals from underrepresented groups to apply for any of our roles and are committed to supporting accessibility needs. Please click the apply button now or contact Abigail Moss for more information
Senior Data Scientist When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Senior Data Scientist As a Senior Data Scientist, you will own the development and implementation of Marketing Mix Modelling (MMM) across ATG markets. You will lead on applying these insights to inform decision making and deliver measurable commercial value. You will play a key role in shaping the activation of data-led marketing in the UK. This role will support the UK CRM team in scaling personalisation and automation, influencing how these strategies are tested and adopted, and collaborating closely with the global marketing science team to create a globally consistent approach that can be effectively applied in the UK. This is a hybrid role based in London (Shaftesbury Avenue), with an expectation of 2 days per week in the office. You'll report to the Analytics Manager within our Marketing Analytics & Data Science team and be responsible for managing and developing a Data Scientist. You'll work closely with CRM, Memberships, Ticketing and Regional Marketing. Key responsibilities Own MMM in the UK and US. Manage key stakeholders, gather requirements for future iterations, plan & agree timelines for updates and iterative improvements. Manage the relationship between Data Science and CRM, providing direction on the way data is used in campaign execution to have maximum benefit. Collect and integrate data from a diverse range of sources, ensuring quality and accuracy prior to use in model creation. Develop data science solutions to business and customer problems, using robust experimentation and A/B testing to measure incremental impact and demonstrate value against key financial KPIs Work with data analysts to set out measurement plans to quantify the impact of data science solutions. Effectively communicate with technical and non-technical audiences using dashboards, data visualisations and storytelling to aid understanding and ensure models are understood, trusted, and effectively integrated into decision making processes. Line manage and develop a Data Scientist, providing support and guidance to ensure their continued development. Set an example for other data professionals in embracing collaboration, sharing knowledge, and fostering a culture of curiosity and continuous development. Your skills, qualities, and experience We welcome transferable skills from other industries. If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. Essential A proven track record in a data science role within a customer, CRM, commercial or marketing role. Expertise in machine learning and version control management, with a track record of creating impactful data science products and embedding these within businesses. Strong SQL & Python. Knowledge of cloud platforms and ML Ops for automation of retraining and prediction. Experience in implementing experimentation frameworks (hypothesis generation, experimental design, implementation, statistical analysis, A/B testing best practices, causal inference). Exemplary stakeholder management. Confident & effective communication with technical and non-technical stakeholders across all levels of the company hierarchy. Project organisation and planning (application of the Data Science project lifecycle). Commercial mindset to link models back to business goals. An innate curiosity for technology and data. Desirable Experience in applying Bayesian modelling techniques. Familiarity with our existing tech stack (Snowflake, GitHub, Iterable, dbt). Data visualisation using BI tools (preferably Power BI). About Us - Our Values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. Our culture You'll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises. Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone Our stages are a platform for compelling stories - stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone. We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged, and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
15/04/2026
Full time
Senior Data Scientist When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Senior Data Scientist As a Senior Data Scientist, you will own the development and implementation of Marketing Mix Modelling (MMM) across ATG markets. You will lead on applying these insights to inform decision making and deliver measurable commercial value. You will play a key role in shaping the activation of data-led marketing in the UK. This role will support the UK CRM team in scaling personalisation and automation, influencing how these strategies are tested and adopted, and collaborating closely with the global marketing science team to create a globally consistent approach that can be effectively applied in the UK. This is a hybrid role based in London (Shaftesbury Avenue), with an expectation of 2 days per week in the office. You'll report to the Analytics Manager within our Marketing Analytics & Data Science team and be responsible for managing and developing a Data Scientist. You'll work closely with CRM, Memberships, Ticketing and Regional Marketing. Key responsibilities Own MMM in the UK and US. Manage key stakeholders, gather requirements for future iterations, plan & agree timelines for updates and iterative improvements. Manage the relationship between Data Science and CRM, providing direction on the way data is used in campaign execution to have maximum benefit. Collect and integrate data from a diverse range of sources, ensuring quality and accuracy prior to use in model creation. Develop data science solutions to business and customer problems, using robust experimentation and A/B testing to measure incremental impact and demonstrate value against key financial KPIs Work with data analysts to set out measurement plans to quantify the impact of data science solutions. Effectively communicate with technical and non-technical audiences using dashboards, data visualisations and storytelling to aid understanding and ensure models are understood, trusted, and effectively integrated into decision making processes. Line manage and develop a Data Scientist, providing support and guidance to ensure their continued development. Set an example for other data professionals in embracing collaboration, sharing knowledge, and fostering a culture of curiosity and continuous development. Your skills, qualities, and experience We welcome transferable skills from other industries. If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. Essential A proven track record in a data science role within a customer, CRM, commercial or marketing role. Expertise in machine learning and version control management, with a track record of creating impactful data science products and embedding these within businesses. Strong SQL & Python. Knowledge of cloud platforms and ML Ops for automation of retraining and prediction. Experience in implementing experimentation frameworks (hypothesis generation, experimental design, implementation, statistical analysis, A/B testing best practices, causal inference). Exemplary stakeholder management. Confident & effective communication with technical and non-technical stakeholders across all levels of the company hierarchy. Project organisation and planning (application of the Data Science project lifecycle). Commercial mindset to link models back to business goals. An innate curiosity for technology and data. Desirable Experience in applying Bayesian modelling techniques. Familiarity with our existing tech stack (Snowflake, GitHub, Iterable, dbt). Data visualisation using BI tools (preferably Power BI). About Us - Our Values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. Our culture You'll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises. Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone Our stages are a platform for compelling stories - stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone. We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged, and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
Job Title: Project Manager Location: Birmingham Salary: £33,000 - £40,000 per annum Position: Permanent, Full-Time Job Summary: This is an agile technology Project Management role where you will have the opportunity to deliver unique and innovative tech solutions to customers from diverse industry sectors. Trading for over 12 years, the company is a well-known mobile app and web app development agency based in Birmingham's well-known Jewellery Quarter. Working in the Project Team, you will coordinate the delivery of projects between our Development, UI/UX, Sales Teams and customers. Applicants must already have the right to work in the UK and not require visa sponsorship now or in the future. Job Role: In this role you will have the opportunity to deliver uniquely innovative tech solutions to customers from diverse industry sectors. From the initial meetings, where business objectives are understood, to developing the project and handing over the finished product to our customer - the customer's experience is at the centre of the role. You'll need strong stakeholder management skills, attention to detail, the ability to deliver succinct Project Status Reports to customers, and a keen eye on budgets and the project's deadlines. This role is ideal for a proactive, well-organised individual who can spot project risks, mitigate them, and negotiate with stakeholders. It is also essential that you can problem solve, capture and document project requirements either as a technical specification, or within tickets. This role is a great opportunity for you to develop your career as part of a successful technology business, using your existing customer liaising and project management experience to deliver successful app projects on time and within budget. We are looking for evidence of transferrable skills that demonstrate you will work well with the team, have strong technical problem solving abilities, project management skills, and be capable of carrying out your roles and responsibilities. Whilst not necessary, a technical background, computer science degree, or experience working in a previous software company would be highly desirable. Project Management qualifications such as SCRUM or Prince2 are also desirable. Deliverables and Responsibilities: Deliver end-to-end Agile project management using appropriate PM tooling, owning scope, timeline, budget, and outcomes. Own client success and satisfaction from kickoff to delivery, managing expectations and resolving risks/issues early. Lead discovery and planning to translate business objectives into clear requirements, priorities, and delivery plans. Lead and facilitate effective project meetings and communication across email, phone, and in-person channels, ensuring clear agendas, documented notes, defined actions, and timely status updates. Coordinate delivery across internal teams and external suppliers, ensuring dependencies, handoffs, and outputs align. Oversee quality and acceptance including UAT coordination and ensuring builds meet specifications, designs, and end-user needs. Manage support workflow by coordinating the ticket system to ensure timely, high-quality responses to client requests/issues. Drive continuous improvement through process optimisation, documentation, confident use of AI tools/methods, and coaching junior team members. About you: Ability to run technology projects independently and autonomously, getting up to speed quickly and taking ownership with minimal supervision. Strong stakeholder management and communication skills, including confident telephone manner and professional written communication (emails, notes, documents). Strong listening skills to capture business objectives and translate them into clear requirements (technical specifications and/or well-written tickets). Excellent attention to detail, with the ability to spot "what-ifs", knock-on effects, and wider impacts on scope, time, budget, and quality. Strong problem-solving and risk management skills, identifying issues early and driving practical mitigation. Competence using project management tools and workflows to manage timelines, budgets, actions, priorities, and deadlines. Ability to work effectively under pressure and manage competing deadlines while maintaining quality. Confidence using common productivity tools (word processing and spreadsheets), such as Microsoft Word and Excel. Willingness and ability to learn on the job, picking up new tasks quickly using available resources and team support. Additional Information: The job title and salary offered will be dependent on the candidate's experience and demonstrated capability. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of the following may also be suitable to apply for this role; Project Admin, Senior project manager, Project Administrator, Technology Project Manager, Scrum Project Manager, Scrum Master, Agile Practitioner, SCRUM Practitioner, Scrum Manager, Agile Manager, Digital Admin, UX Project Manager, UI Project Manager, Web Project Manager, AWS Project Manager, Tech Project Manager, General Admin Assistant, Lead Assistant, Lead Enquiries Assistant, App Project Administrator, App Project Assistant, Web Project Administrator, Web Project Assistant, Account Manager, Digital Account Manager, Project Support Analyst, Assistant Project Manager, Junior Project Assistant may also be considered for this role.
15/04/2026
Full time
Job Title: Project Manager Location: Birmingham Salary: £33,000 - £40,000 per annum Position: Permanent, Full-Time Job Summary: This is an agile technology Project Management role where you will have the opportunity to deliver unique and innovative tech solutions to customers from diverse industry sectors. Trading for over 12 years, the company is a well-known mobile app and web app development agency based in Birmingham's well-known Jewellery Quarter. Working in the Project Team, you will coordinate the delivery of projects between our Development, UI/UX, Sales Teams and customers. Applicants must already have the right to work in the UK and not require visa sponsorship now or in the future. Job Role: In this role you will have the opportunity to deliver uniquely innovative tech solutions to customers from diverse industry sectors. From the initial meetings, where business objectives are understood, to developing the project and handing over the finished product to our customer - the customer's experience is at the centre of the role. You'll need strong stakeholder management skills, attention to detail, the ability to deliver succinct Project Status Reports to customers, and a keen eye on budgets and the project's deadlines. This role is ideal for a proactive, well-organised individual who can spot project risks, mitigate them, and negotiate with stakeholders. It is also essential that you can problem solve, capture and document project requirements either as a technical specification, or within tickets. This role is a great opportunity for you to develop your career as part of a successful technology business, using your existing customer liaising and project management experience to deliver successful app projects on time and within budget. We are looking for evidence of transferrable skills that demonstrate you will work well with the team, have strong technical problem solving abilities, project management skills, and be capable of carrying out your roles and responsibilities. Whilst not necessary, a technical background, computer science degree, or experience working in a previous software company would be highly desirable. Project Management qualifications such as SCRUM or Prince2 are also desirable. Deliverables and Responsibilities: Deliver end-to-end Agile project management using appropriate PM tooling, owning scope, timeline, budget, and outcomes. Own client success and satisfaction from kickoff to delivery, managing expectations and resolving risks/issues early. Lead discovery and planning to translate business objectives into clear requirements, priorities, and delivery plans. Lead and facilitate effective project meetings and communication across email, phone, and in-person channels, ensuring clear agendas, documented notes, defined actions, and timely status updates. Coordinate delivery across internal teams and external suppliers, ensuring dependencies, handoffs, and outputs align. Oversee quality and acceptance including UAT coordination and ensuring builds meet specifications, designs, and end-user needs. Manage support workflow by coordinating the ticket system to ensure timely, high-quality responses to client requests/issues. Drive continuous improvement through process optimisation, documentation, confident use of AI tools/methods, and coaching junior team members. About you: Ability to run technology projects independently and autonomously, getting up to speed quickly and taking ownership with minimal supervision. Strong stakeholder management and communication skills, including confident telephone manner and professional written communication (emails, notes, documents). Strong listening skills to capture business objectives and translate them into clear requirements (technical specifications and/or well-written tickets). Excellent attention to detail, with the ability to spot "what-ifs", knock-on effects, and wider impacts on scope, time, budget, and quality. Strong problem-solving and risk management skills, identifying issues early and driving practical mitigation. Competence using project management tools and workflows to manage timelines, budgets, actions, priorities, and deadlines. Ability to work effectively under pressure and manage competing deadlines while maintaining quality. Confidence using common productivity tools (word processing and spreadsheets), such as Microsoft Word and Excel. Willingness and ability to learn on the job, picking up new tasks quickly using available resources and team support. Additional Information: The job title and salary offered will be dependent on the candidate's experience and demonstrated capability. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of the following may also be suitable to apply for this role; Project Admin, Senior project manager, Project Administrator, Technology Project Manager, Scrum Project Manager, Scrum Master, Agile Practitioner, SCRUM Practitioner, Scrum Manager, Agile Manager, Digital Admin, UX Project Manager, UI Project Manager, Web Project Manager, AWS Project Manager, Tech Project Manager, General Admin Assistant, Lead Assistant, Lead Enquiries Assistant, App Project Administrator, App Project Assistant, Web Project Administrator, Web Project Assistant, Account Manager, Digital Account Manager, Project Support Analyst, Assistant Project Manager, Junior Project Assistant may also be considered for this role.
A leading telecommunications/data company is expanding due to phenomenal growth and is looking to expand its already successful desk team. Part of a large international organisation but working on a local level . Highly respected in the industry. You will be tasked with selling leading edge telecoms and data solutions into existing accounts and managing, growing and retaining them. Ideally, you will have good telesales/desk based/internal sales experience in telecoms, IT or technology products and solutions. However, applications are encouraged from good, proven salespeople who feel they can succeed in this role A guarantee of commission is offered for the first 3 months Responsibilities: • Making Outbound Calls in a B2B environment to over achieve your sales targets • To Complete all Sales Order paperwork within 24 hours with a high level of accuracy • To keep up to date a full and complete Sales Ledger tracking your sales • To Learn and develop your own effective solution selling sales technique to ensure you are selling multi-product solutions. • To deal with any inbound queries and pass to the relevant team within our office. • To Take Ownership of all of your targets and deliver on a consistent Basis reviewed Monthly and then quarterly • To proactively learn about our Portfolio of products using the Learning Academy and The Genie Accreditation provided over a 12 month period. Purpose: • To sell the Business s Products and Services to the SME Market in the Coventry, Warwickshire and Northamptonshire Area. • We are always looking to find new sales talent who strive to over-achieve targets and who have the ambition to develop the business from desk based sales to Field sales. • As a leading Local Business in the UK, we are looking to expand our existing customer base by a minimum of 800 business per annum whilst at the same time upselling to our existing customer base by selling our new products and service • To Log accurately all campaign calls using the CRM system (Salesforce) Regular reviews as part of your 1-2-1 SKILLS Key Competencies: CULTURAL and BEHAVOURIAL FIT: Highly pro-active Be driven, determined & self-motivated Be Accountable for everything you do. Strong relationship building skills Be Approachable Be able to work as part of a team Be Respectful Excellent communication skills and telephone manner Be Professional at all times when representing BTLB • Positive Mental Attitude. We Want Can Do! Not Won t Do • Excellent listening skills • Able to identify, generate and close new business • Flexible approach to meet business requirements TECHNICAL SKILLS: To be computer Literate. EXPERIENCE: Minimum 12-month Telesales Experience in B2B FULL PRODUCT TRAINING PROVIDED ALONG WITH ON-GOING SALES AND PERSONAL DEVELOPMENT
15/04/2026
Full time
A leading telecommunications/data company is expanding due to phenomenal growth and is looking to expand its already successful desk team. Part of a large international organisation but working on a local level . Highly respected in the industry. You will be tasked with selling leading edge telecoms and data solutions into existing accounts and managing, growing and retaining them. Ideally, you will have good telesales/desk based/internal sales experience in telecoms, IT or technology products and solutions. However, applications are encouraged from good, proven salespeople who feel they can succeed in this role A guarantee of commission is offered for the first 3 months Responsibilities: • Making Outbound Calls in a B2B environment to over achieve your sales targets • To Complete all Sales Order paperwork within 24 hours with a high level of accuracy • To keep up to date a full and complete Sales Ledger tracking your sales • To Learn and develop your own effective solution selling sales technique to ensure you are selling multi-product solutions. • To deal with any inbound queries and pass to the relevant team within our office. • To Take Ownership of all of your targets and deliver on a consistent Basis reviewed Monthly and then quarterly • To proactively learn about our Portfolio of products using the Learning Academy and The Genie Accreditation provided over a 12 month period. Purpose: • To sell the Business s Products and Services to the SME Market in the Coventry, Warwickshire and Northamptonshire Area. • We are always looking to find new sales talent who strive to over-achieve targets and who have the ambition to develop the business from desk based sales to Field sales. • As a leading Local Business in the UK, we are looking to expand our existing customer base by a minimum of 800 business per annum whilst at the same time upselling to our existing customer base by selling our new products and service • To Log accurately all campaign calls using the CRM system (Salesforce) Regular reviews as part of your 1-2-1 SKILLS Key Competencies: CULTURAL and BEHAVOURIAL FIT: Highly pro-active Be driven, determined & self-motivated Be Accountable for everything you do. Strong relationship building skills Be Approachable Be able to work as part of a team Be Respectful Excellent communication skills and telephone manner Be Professional at all times when representing BTLB • Positive Mental Attitude. We Want Can Do! Not Won t Do • Excellent listening skills • Able to identify, generate and close new business • Flexible approach to meet business requirements TECHNICAL SKILLS: To be computer Literate. EXPERIENCE: Minimum 12-month Telesales Experience in B2B FULL PRODUCT TRAINING PROVIDED ALONG WITH ON-GOING SALES AND PERSONAL DEVELOPMENT
Are you an experienced Mobiles Sales professional looking to be part of a global organisation but selling at a local level ? We are recruiting a Business Development Manager to be the Mobiles Specialist for an established telecoms organisation where you will be responsible for achieving new business and sales targets WHY Purpose: To Sell the Business s Products and Services and Future Mobile Proposition to the SME Market in the Coventry, Warwickshire and Northamptonshire Area. As a leading telecoms company, we should be maximising the potential in our base to sell mobile and to be recognised as the No 1 mobile supplier in the Business Market. WITH WHO Relationships: With KDM within the SME Market (Managing Directors, IT Directors, Sales Directors and Finance Directors You will need to be able to sell to Top Team Decision Makers in organisations from 5 man bands to 100+ Employees. With your sales Colleagues. 14 Desk based Sales, 3 Field Sales, 5 Hybrid Field Sales and 5 Customer Service Colleagues to support and help you achieve the mobile target. You will need to be able to work with a close knit sales team, working to the same goals as a team whilst also achieving your personal targets. You will also need to be able to build an effective relationship with the service team to ensure we limit the time taken to deal with any potential sales order issues. The relationship with your sales team is vital to the success of your role. You want them to be proactively finding opportunity for you to go and close to supplement the work you are doing. With the Management Team: 2 Sales Manager. The Operations Manager. 3 Team Leaders and a Managing Director. It is important that you have the same goals as your Peers, which is to over achieve on all target areas whilst at the same time delivering world class customer service. With internal Departments and also Key Members of the Support Team It is important that you manage any inbound calls from customers confidently and accurately and ensure they are passed to the relevant team within to help resolve any issues. It is also key that you build and develop relationships with key who are there to help you develop. WHAT Activities: We would expect this person to be highly driven. A high work ethic and an ability to make a high number of outbound business development calls to the SME Market. We would also expect this candidate to Landscape all customers and work/manage a prospect bank for mobiles. Knowing your prospect and your customers is vital to making this position work. Making a Minimum 75 Outbound Calls in a B2B environment to over achieve your sales targets At least 3 days per week. We would expect you to book 5 Meetings per week for new business. You will have the support of a Mobile Specialist To Take Ownership of all of your targets and deliver on a consistent Basis NEEDS Inputs: Need to be able to work unsupervised, as part of a team and able to achieve results through virtual team working. An appreciation of confidentiality is essential. Understand and comply with regulatory, fair trading and competition roles. Must be able to work in front of a VDU for long periods of time. SKILLS Key Competencies: CULTUAL and BEHAVOURIAL FIT: • Trustworthy • High Work Ethic • Work with High Integrity • Disciplined • Positive Mental Attitude. TECHNICAL SKILLS: To be computer Literate. EXPERIENCE: Must Have B2B Mobile Sales Experience Minimum 2 Years QUALIFICATIONS: 5 GCSE s Level 6 And Above.
15/04/2026
Full time
Are you an experienced Mobiles Sales professional looking to be part of a global organisation but selling at a local level ? We are recruiting a Business Development Manager to be the Mobiles Specialist for an established telecoms organisation where you will be responsible for achieving new business and sales targets WHY Purpose: To Sell the Business s Products and Services and Future Mobile Proposition to the SME Market in the Coventry, Warwickshire and Northamptonshire Area. As a leading telecoms company, we should be maximising the potential in our base to sell mobile and to be recognised as the No 1 mobile supplier in the Business Market. WITH WHO Relationships: With KDM within the SME Market (Managing Directors, IT Directors, Sales Directors and Finance Directors You will need to be able to sell to Top Team Decision Makers in organisations from 5 man bands to 100+ Employees. With your sales Colleagues. 14 Desk based Sales, 3 Field Sales, 5 Hybrid Field Sales and 5 Customer Service Colleagues to support and help you achieve the mobile target. You will need to be able to work with a close knit sales team, working to the same goals as a team whilst also achieving your personal targets. You will also need to be able to build an effective relationship with the service team to ensure we limit the time taken to deal with any potential sales order issues. The relationship with your sales team is vital to the success of your role. You want them to be proactively finding opportunity for you to go and close to supplement the work you are doing. With the Management Team: 2 Sales Manager. The Operations Manager. 3 Team Leaders and a Managing Director. It is important that you have the same goals as your Peers, which is to over achieve on all target areas whilst at the same time delivering world class customer service. With internal Departments and also Key Members of the Support Team It is important that you manage any inbound calls from customers confidently and accurately and ensure they are passed to the relevant team within to help resolve any issues. It is also key that you build and develop relationships with key who are there to help you develop. WHAT Activities: We would expect this person to be highly driven. A high work ethic and an ability to make a high number of outbound business development calls to the SME Market. We would also expect this candidate to Landscape all customers and work/manage a prospect bank for mobiles. Knowing your prospect and your customers is vital to making this position work. Making a Minimum 75 Outbound Calls in a B2B environment to over achieve your sales targets At least 3 days per week. We would expect you to book 5 Meetings per week for new business. You will have the support of a Mobile Specialist To Take Ownership of all of your targets and deliver on a consistent Basis NEEDS Inputs: Need to be able to work unsupervised, as part of a team and able to achieve results through virtual team working. An appreciation of confidentiality is essential. Understand and comply with regulatory, fair trading and competition roles. Must be able to work in front of a VDU for long periods of time. SKILLS Key Competencies: CULTUAL and BEHAVOURIAL FIT: • Trustworthy • High Work Ethic • Work with High Integrity • Disciplined • Positive Mental Attitude. TECHNICAL SKILLS: To be computer Literate. EXPERIENCE: Must Have B2B Mobile Sales Experience Minimum 2 Years QUALIFICATIONS: 5 GCSE s Level 6 And Above.
GIS Consultant (Contract - Outside IR35) Location: Remote with occasional travel to London Heathrow or Manchester Day Rate: 400- 500 per day Outside IR35 Duration: 2-3 months to start with We are currently recruiting for a GIS Consultant to support the development of a GIS solution for a major infrastructure project. This role will focus on building and delivering dashboards using ArcGIS Online, helping transform complex spatial data into clear, user-friendly insights for different stakeholders. Key Responsibilities: Develop and customise dashboards in ArcGIS Online for different user groups Work closely with the GIS team to manipulate and visualise spatial data Present GIS data in a clear and accessible format for non-technical users Support with mapping, data management, and basic GIS analysis where required Key Requirements: Proven experience working with ArcGIS Online, particularly dashboards Strong understanding of GIS principles and spatial data Ability to translate business requirements into effective visual solutions Strong communication and stakeholder engagement skills Desirable Skills: Experience with tools such as Power BI or Tableau Knowledge of Python, SQL, or other data tools Experience working within infrastructure, aviation, or large-scale environments This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it khushboo. Co. uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.
15/04/2026
Contractor
GIS Consultant (Contract - Outside IR35) Location: Remote with occasional travel to London Heathrow or Manchester Day Rate: 400- 500 per day Outside IR35 Duration: 2-3 months to start with We are currently recruiting for a GIS Consultant to support the development of a GIS solution for a major infrastructure project. This role will focus on building and delivering dashboards using ArcGIS Online, helping transform complex spatial data into clear, user-friendly insights for different stakeholders. Key Responsibilities: Develop and customise dashboards in ArcGIS Online for different user groups Work closely with the GIS team to manipulate and visualise spatial data Present GIS data in a clear and accessible format for non-technical users Support with mapping, data management, and basic GIS analysis where required Key Requirements: Proven experience working with ArcGIS Online, particularly dashboards Strong understanding of GIS principles and spatial data Ability to translate business requirements into effective visual solutions Strong communication and stakeholder engagement skills Desirable Skills: Experience with tools such as Power BI or Tableau Knowledge of Python, SQL, or other data tools Experience working within infrastructure, aviation, or large-scale environments This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it khushboo. Co. uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Collibra Integration Engineer Role - Hybrid / Canary Wharf - 6 month Contract - Banking Tier 1 Bank - Regulatory Reporting Team Role - Collibra Integration Engineer Duration - 6 months with very likely extension Location - Hybrid / Canary Wharf - 3 days per week in a Canary Wharf office Rate - 415 per day (inside IR35) Tasks Administer and maintain the Collibra platform from an IT engineering perspective, including configuration, health monitoring, troubleshooting, and performance management across EMEA environments. Configure, schedule, and manage integrations using DIP/CDQ, EDGE, and Lineage Harvester, ensuring consistent ingestion of metadata, schemas, and lineage from multiple data sources. Perform connectivity and prerequisite validation with Application teams, ETL teams, and DBAs, including driver installation, credential management, network/firewall requirements and technical onboarding for new data sources. Investigate and resolve incidents related to Collibra integrations, lineage ingestion, and platform availability; collaborate with infrastructure teams to address root causes and prevent reoccurrence. Ensure configuration consistency across environments (DEV/QA/PROD), maintaining runbooks, documentation, and standard operating procedures. Provide regular, clear updates on operational status, risks, and issues to Development Managers and stakeholders. Additional Tasks Support EMEA-wide Collibra platform stability by monitoring ingestion pipelines, schema drift, job failures, and performance degradation, ensuring reliable metadata and lineage availability Maintain technical documentation, including integration configurations, onboarding guides, troubleshooting logs and operational checklists Assist with access control operations, ensuring proper provisioning, least-privilege consistency, and audit-readiness for regulatory requirements Participate in technical testing for new features, patches, and platform improvements, raising risks or gaps early in collaboration with vendor support and internal IT teams. GCS is acting as an Employment Business in relation to this vacancy.
15/04/2026
Contractor
Collibra Integration Engineer Role - Hybrid / Canary Wharf - 6 month Contract - Banking Tier 1 Bank - Regulatory Reporting Team Role - Collibra Integration Engineer Duration - 6 months with very likely extension Location - Hybrid / Canary Wharf - 3 days per week in a Canary Wharf office Rate - 415 per day (inside IR35) Tasks Administer and maintain the Collibra platform from an IT engineering perspective, including configuration, health monitoring, troubleshooting, and performance management across EMEA environments. Configure, schedule, and manage integrations using DIP/CDQ, EDGE, and Lineage Harvester, ensuring consistent ingestion of metadata, schemas, and lineage from multiple data sources. Perform connectivity and prerequisite validation with Application teams, ETL teams, and DBAs, including driver installation, credential management, network/firewall requirements and technical onboarding for new data sources. Investigate and resolve incidents related to Collibra integrations, lineage ingestion, and platform availability; collaborate with infrastructure teams to address root causes and prevent reoccurrence. Ensure configuration consistency across environments (DEV/QA/PROD), maintaining runbooks, documentation, and standard operating procedures. Provide regular, clear updates on operational status, risks, and issues to Development Managers and stakeholders. Additional Tasks Support EMEA-wide Collibra platform stability by monitoring ingestion pipelines, schema drift, job failures, and performance degradation, ensuring reliable metadata and lineage availability Maintain technical documentation, including integration configurations, onboarding guides, troubleshooting logs and operational checklists Assist with access control operations, ensuring proper provisioning, least-privilege consistency, and audit-readiness for regulatory requirements Participate in technical testing for new features, patches, and platform improvements, raising risks or gaps early in collaboration with vendor support and internal IT teams. GCS is acting as an Employment Business in relation to this vacancy.
Global bank based in Canary Wharf. Role - C# Developer - Desktop Applications Duration - 6 months with likely extension Rate - 415 p/d (inside IR35) Location - Hybrid / Canary Wharf Tech Stack C# WPF Winforms SQL Oracle Tasks Tasks range from understanding business requirements, designing application structures, business data analysis, programming WPF (Windows Presentation Foundation) applications in Visual C#.NET on both Oracle and SQL Server database, testing with users, implementation through Development, Quality Assurance (QA), Production and Disaster Recovery environments. Supporting users and writing operation documents including User Helps (manuals) will also be required. As well as application development, this role will also include all aspects of system constructions and support for existing programmes which are written as WinForms (C#.NET) applications. Also, applications written in other languages like MS VBA for Excel and Access, MS VB and MS Excel Macros will also be required. Additional Tasks Defining Database objects required in systems to connect with SQL and Oracle Database Administrators in both London and New York. Providing script for database inquiry languages, i.e., T-SQL (SQL Server) and PL/SQL (Oracle) to perform data analysis based on requirements from business parties. Setting up a system distribution method to Citrix and application servers for both Web and Window applications. Troubleshooting systems in an event of failure and implementing necessary solutions by checking Windows Operating System, Internet Information Server and any other relevant environments where the applications are running. In some case this role will act to liaise with other application support team staff. Following the existing team programming policy to keep a common development style to be shared in team members. Updating versions of MS .Net Framework and MS Visual .NET platform to include any necessary changes of existing systems running in Production. Liaising with the relevant support teams such as other Development sections, Technical Support, Network and Infrastructure and DBA where Business users experience system problems. Assessing the impact of data processing loads on SQL and Oracle database and, when appropriate, finding alternative approaches. Rolling out changes with a coordination of Release manager. It is important to maintain the change history of applications GCS is acting as an Employment Business in relation to this vacancy.
15/04/2026
Contractor
Global bank based in Canary Wharf. Role - C# Developer - Desktop Applications Duration - 6 months with likely extension Rate - 415 p/d (inside IR35) Location - Hybrid / Canary Wharf Tech Stack C# WPF Winforms SQL Oracle Tasks Tasks range from understanding business requirements, designing application structures, business data analysis, programming WPF (Windows Presentation Foundation) applications in Visual C#.NET on both Oracle and SQL Server database, testing with users, implementation through Development, Quality Assurance (QA), Production and Disaster Recovery environments. Supporting users and writing operation documents including User Helps (manuals) will also be required. As well as application development, this role will also include all aspects of system constructions and support for existing programmes which are written as WinForms (C#.NET) applications. Also, applications written in other languages like MS VBA for Excel and Access, MS VB and MS Excel Macros will also be required. Additional Tasks Defining Database objects required in systems to connect with SQL and Oracle Database Administrators in both London and New York. Providing script for database inquiry languages, i.e., T-SQL (SQL Server) and PL/SQL (Oracle) to perform data analysis based on requirements from business parties. Setting up a system distribution method to Citrix and application servers for both Web and Window applications. Troubleshooting systems in an event of failure and implementing necessary solutions by checking Windows Operating System, Internet Information Server and any other relevant environments where the applications are running. In some case this role will act to liaise with other application support team staff. Following the existing team programming policy to keep a common development style to be shared in team members. Updating versions of MS .Net Framework and MS Visual .NET platform to include any necessary changes of existing systems running in Production. Liaising with the relevant support teams such as other Development sections, Technical Support, Network and Infrastructure and DBA where Business users experience system problems. Assessing the impact of data processing loads on SQL and Oracle database and, when appropriate, finding alternative approaches. Rolling out changes with a coordination of Release manager. It is important to maintain the change history of applications GCS is acting as an Employment Business in relation to this vacancy.
Cyber Security Manager Manchester - 2-3 days per week in the office £70,000 - £75,000 per annum Our client is seeking an experienced and forward thinking Cyber Security Manager to guide and strengthen their Cyber Security function. This position plays a key role in protecting their systems, data and customers, making sure the organisation stays ahead of new and evolving cyber threats. Sitting within the Governance, Risk, Compliance, Security and Internal IT division, you will take on a pivotal leadership role, driving the development and execution of their cyber security strategy. You will collaborate closely with Product, Engineering and Technology teams to ensure security is embedded throughout the organisation, while leading and nurturing a high performing security team. Key Responsibilities: Take ownership of shaping and delivering the organisation's overall cyber security strategy Monitor and manage cyber risks, emerging threats and potential vulnerabilities across the company Lead activities such as security testing, threat modelling and vulnerability reviews Build, maintain and regularly update incident response and disaster recovery plans Work closely with teams across the business to ensure security is built into products, projects and processes Promote a strong security culture by driving awareness initiatives and training programmes Provide leadership, guidance and development for the cyber security team Skills Knowledge & Expertise Proven leadership experience in cyber security within a regulated environment Experience working with Artificial Intelligence Strong technical knowledge of security tools (e.g. CrowdStrike, Sentinel, Purview, iBoss) Solid understanding of security frameworks (ISO 27001, PCI DSS, SOC 2) Experience in risk assessment, incident management and vulnerability testing Excellent communication skills across technical and non-technical audiences Strong analytical mindset with attention to detail Benefits: 25 days' holiday plus public holidays increasing with length of service. Birthday off work. 2 paid volunteer days a year Holiday Purchase scheme We operate a Salary Exchange pension scheme which you will be auto-enrolled into from day one of employment. £240 yearly Wellbeing Allowance Enhanced maternity, paternity, and adoption leave Cycle to work scheme Health cash plan Free breakfast & lunch when in the Manchester office Discounted Parking in Manchester Access to training - both internal and external Dog friendly office
15/04/2026
Full time
Cyber Security Manager Manchester - 2-3 days per week in the office £70,000 - £75,000 per annum Our client is seeking an experienced and forward thinking Cyber Security Manager to guide and strengthen their Cyber Security function. This position plays a key role in protecting their systems, data and customers, making sure the organisation stays ahead of new and evolving cyber threats. Sitting within the Governance, Risk, Compliance, Security and Internal IT division, you will take on a pivotal leadership role, driving the development and execution of their cyber security strategy. You will collaborate closely with Product, Engineering and Technology teams to ensure security is embedded throughout the organisation, while leading and nurturing a high performing security team. Key Responsibilities: Take ownership of shaping and delivering the organisation's overall cyber security strategy Monitor and manage cyber risks, emerging threats and potential vulnerabilities across the company Lead activities such as security testing, threat modelling and vulnerability reviews Build, maintain and regularly update incident response and disaster recovery plans Work closely with teams across the business to ensure security is built into products, projects and processes Promote a strong security culture by driving awareness initiatives and training programmes Provide leadership, guidance and development for the cyber security team Skills Knowledge & Expertise Proven leadership experience in cyber security within a regulated environment Experience working with Artificial Intelligence Strong technical knowledge of security tools (e.g. CrowdStrike, Sentinel, Purview, iBoss) Solid understanding of security frameworks (ISO 27001, PCI DSS, SOC 2) Experience in risk assessment, incident management and vulnerability testing Excellent communication skills across technical and non-technical audiences Strong analytical mindset with attention to detail Benefits: 25 days' holiday plus public holidays increasing with length of service. Birthday off work. 2 paid volunteer days a year Holiday Purchase scheme We operate a Salary Exchange pension scheme which you will be auto-enrolled into from day one of employment. £240 yearly Wellbeing Allowance Enhanced maternity, paternity, and adoption leave Cycle to work scheme Health cash plan Free breakfast & lunch when in the Manchester office Discounted Parking in Manchester Access to training - both internal and external Dog friendly office
