Operational Resilience Manager (FTC)

Operational Resilience Manager

Remote (with occasional monthly travel - South West)

up to £75,000

12-Month Fixed-Term Contract

Are you ready to take the next step in your career within a forward-thinking financial services environment?

We're looking for an experienced and driven Operational Resilience Manager to join a high-performing team on a 12-month FTC. This is a fantastic opportunity to play a key role in shaping and strengthening operational resilience capabilities within a complex, regulated organisation.

As an Operational Resilience Manager, you'll be instrumental in enhancing and maintaining the organisation's resilience framework, ensuring compliance with regulatory expectations while driving continuous improvement.

You'll work closely with stakeholders across the business to support critical services, identify vulnerabilities, and oversee remediation activities across multiple resilience pillars.

• Support the development and implementation of the Operational Resilience oversight framework
• Assist with governance activities, including committee preparation and coordination
• Deliver clear and insightful reporting to senior leadership, highlighting key risks and areas of concern
• Promote awareness and understanding of operational resilience across the organisation
• Manage triage and tracking of operational resilience vulnerabilities (ORVs)
• Provide oversight of ORV identification across third parties, change initiatives, audit, and risk functions
• Support the maintenance and governance of resilience self-assessments
• Ensure important business services, impact tolerances, and supporting resources are properly identified, mapped, and assessed
• Contribute to regulatory responses and industry engagement initiatives
• Oversee resilience tooling, ensuring effectiveness and compliance with licensing requirements
• Maintain and continuously improve resilience policies and standards in line with best practice

• Strong experience within financial services, with a solid understanding of operational resilience
• Excellent stakeholder management skills, with the ability to influence at all levels
• Confident communicator with strong written and verbal skills
• Solutions-focused, with the ability to tackle complex challenges and drive outcomes
• Passionate about continuous improvement and driving positive change
• Comfortable working in fast-paced, evolving environments
• Strong organisational skills, with the ability to manage competing priorities effectively
• Proficient in Microsoft Office tools; experience with Snowflake or CL360 is advantageous
• Able to work both independently and collaboratively within a team

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.