Introduction
Pact is a pioneering national charity that cares for men, women and young people in custody, those with criminal convictions in the community and their children, family members and carers. We have about 400 staff, income of about £10m and work across 60 prisons in England and Wales, with additional probation work and other services over the country.
Pact currently uses software, ECINS, to record and track casework with service users. We have been using the system since 2014 principally for our 'Family and Significant Other Service' contracts. These services are commissioned by the Ministry of Justice for custody-based casework support for women and men in prison. We have now outgrown the software in terms of our operational requirements. There are currently Pact 268 practitioners working on c1,400 cases at a time. The case management system is used across multiple other smaller contracts each with their bespoke reporting requirements. This system is also used by a small number of subcontractors/partners of Pact.
Our business needs are changing. We plan to continue to deliver the above contracts. In addition, we have now tendered for a number of contracts under the next commissioning round by the Ministry of Justice for rehabilitation services in support of the Probation Service (known as Commissioned Rehabilitation Services). Decisions are expected August/September. These contracts will require us to have a more comprehensive system in place to meet more stringent and complex reporting requirements. The system would need not only to record the casework delivery but also provide diary management, reporting against KPIs (including incentivised payments against performance targets) and act as our contract management system for these contracts. This would see Pact managing a number of contracts working with between 2,000 to 9,000 people both in custody, and on Probation, per annum, in addition to the above figures.
We need to expedite procurement of a system to meet the needs of the expected new Commissioned Rehabilitation Services contracts. Our expectation is that this system will also need to be fit for purpose for our existing Family and Significant Other Services contracts, and our ambition is to procure a system which we could subsequently transition existing caseloads to, so that we have a single case management system for both sets of contracts. This is important as there will be a significant overlap of cases (prisoners and people on probation) with whom we will work via both sets of contracts, and we require a 'single version of the truth'.
We now require the support of a project manager to lead the procurement and implementation of a new system working with our Senior Information Officer who is responsible for the day-to-day management, training and support for our case management system.
Overall Target
Procure and implement a CMS at Pact by 11 December 2026, ensuring users are trained and supported in using the system for the mobilisation of a new contract going live in March 2027 and then migrating other operational contracts across to the new system between April and July 2027.
In Detail
1. Review business case and needs assessment and finalise specification documentation.
2. Create an Invitation to Tender (ITT) for relevant software providers and obtain internal sign-off.
3. Lead the promotion, distribution and follow up of the ITT to relevant software providers.
4. Create a scoring grid for tenders and (where needed) attend the most promising demos. The expectation is that at least 5 options will be identified and investigated, with at least 3 viable software options chosen for review.
5. Identify key risks of the project and create a risk register with mitigations.
6. Lead the internal process for deciding the winning tender.
7. Negotiate the best value contract possible with the supplier, in liaison with Pact's Contracts and Data Protection Consultant (in role).
8. Lead the creation of an implementation plan with the software provider, Senior Information Officer and key Pact stakeholders. Included in the plan will be training for users.
9. Lead the delivery of the implementation plan working with Pact's Senior Information Officer.
Requirements for Consultant
10. Significant experience of project managing the procurement and implementation of critical IT systems in an organisation of our size.
11. Significant understanding of data protection and the handling of sensitive data.
12. Availability during the consulting period. A maximum of two weeks break could be agreed if there is no detriment to the project deadline.
13. Desirable — experience of software for case history databases or other databases where the individual is the key index.
14. Desirable — experience of working with software used in the public sector, particularly the criminal justice system.
15. Desirable — UK or EU-based.
Application Assessment: Implementation Phasing Plan
Alongside your covering letter and CV, we are asking all candidates to complete a short written assessment as part of their application. This is a deliberate part of our selection process — rather than relying on our own assumptions about how this project should be phased, we want to understand how candidates read and engage with the brief.
Assessment Requirement: Implementation Phasing Plan As part of your application, you are required to submit a short, written phasing plan as an additional document alongside your covering letter and CV. This is a core element of the selection process. Your plan should be no longer than two sides of A4 and address the following:
1. Your proposed phasing of the project from contract award through to full system rollout (April–September 2027), including key milestones.
2. How you would approach the transition from the existing system (ECINS) to the new CMS — particularly the overlap period during which both systems may be in use.
3. Your assumptions — we are interested in understanding how you read the brief and where you would expect to find further information once engaged.
4. Any early risks or dependencies you have identified that could affect the phasing. There is no single correct answer. We are looking for evidence of structured thinking, practical project management experience, and an ability to engage meaningfully with a complex brief under uncertainty.
Please attach your phasing plan as a separate document when submitting your application. There is no prescribed format, but we recommend a clear structure with headings. Visual representations such as a simple Gantt or timeline are welcome but not required.
How to Express an Interest
Please send a covering letter and your CV to development@prisonadvice.org.uk
The covering letter should outline at least three examples of similar procurements & implementations.
Please also include your Implementation Phasing Plan as a separate document (see Assessment section above).
14/04/2026
Contractor
Introduction
Pact is a pioneering national charity that cares for men, women and young people in custody, those with criminal convictions in the community and their children, family members and carers. We have about 400 staff, income of about £10m and work across 60 prisons in England and Wales, with additional probation work and other services over the country.
Pact currently uses software, ECINS, to record and track casework with service users. We have been using the system since 2014 principally for our 'Family and Significant Other Service' contracts. These services are commissioned by the Ministry of Justice for custody-based casework support for women and men in prison. We have now outgrown the software in terms of our operational requirements. There are currently Pact 268 practitioners working on c1,400 cases at a time. The case management system is used across multiple other smaller contracts each with their bespoke reporting requirements. This system is also used by a small number of subcontractors/partners of Pact.
Our business needs are changing. We plan to continue to deliver the above contracts. In addition, we have now tendered for a number of contracts under the next commissioning round by the Ministry of Justice for rehabilitation services in support of the Probation Service (known as Commissioned Rehabilitation Services). Decisions are expected August/September. These contracts will require us to have a more comprehensive system in place to meet more stringent and complex reporting requirements. The system would need not only to record the casework delivery but also provide diary management, reporting against KPIs (including incentivised payments against performance targets) and act as our contract management system for these contracts. This would see Pact managing a number of contracts working with between 2,000 to 9,000 people both in custody, and on Probation, per annum, in addition to the above figures.
We need to expedite procurement of a system to meet the needs of the expected new Commissioned Rehabilitation Services contracts. Our expectation is that this system will also need to be fit for purpose for our existing Family and Significant Other Services contracts, and our ambition is to procure a system which we could subsequently transition existing caseloads to, so that we have a single case management system for both sets of contracts. This is important as there will be a significant overlap of cases (prisoners and people on probation) with whom we will work via both sets of contracts, and we require a 'single version of the truth'.
We now require the support of a project manager to lead the procurement and implementation of a new system working with our Senior Information Officer who is responsible for the day-to-day management, training and support for our case management system.
Overall Target
Procure and implement a CMS at Pact by 11 December 2026, ensuring users are trained and supported in using the system for the mobilisation of a new contract going live in March 2027 and then migrating other operational contracts across to the new system between April and July 2027.
In Detail
1. Review business case and needs assessment and finalise specification documentation.
2. Create an Invitation to Tender (ITT) for relevant software providers and obtain internal sign-off.
3. Lead the promotion, distribution and follow up of the ITT to relevant software providers.
4. Create a scoring grid for tenders and (where needed) attend the most promising demos. The expectation is that at least 5 options will be identified and investigated, with at least 3 viable software options chosen for review.
5. Identify key risks of the project and create a risk register with mitigations.
6. Lead the internal process for deciding the winning tender.
7. Negotiate the best value contract possible with the supplier, in liaison with Pact's Contracts and Data Protection Consultant (in role).
8. Lead the creation of an implementation plan with the software provider, Senior Information Officer and key Pact stakeholders. Included in the plan will be training for users.
9. Lead the delivery of the implementation plan working with Pact's Senior Information Officer.
Requirements for Consultant
10. Significant experience of project managing the procurement and implementation of critical IT systems in an organisation of our size.
11. Significant understanding of data protection and the handling of sensitive data.
12. Availability during the consulting period. A maximum of two weeks break could be agreed if there is no detriment to the project deadline.
13. Desirable — experience of software for case history databases or other databases where the individual is the key index.
14. Desirable — experience of working with software used in the public sector, particularly the criminal justice system.
15. Desirable — UK or EU-based.
Application Assessment: Implementation Phasing Plan
Alongside your covering letter and CV, we are asking all candidates to complete a short written assessment as part of their application. This is a deliberate part of our selection process — rather than relying on our own assumptions about how this project should be phased, we want to understand how candidates read and engage with the brief.
Assessment Requirement: Implementation Phasing Plan As part of your application, you are required to submit a short, written phasing plan as an additional document alongside your covering letter and CV. This is a core element of the selection process. Your plan should be no longer than two sides of A4 and address the following:
1. Your proposed phasing of the project from contract award through to full system rollout (April–September 2027), including key milestones.
2. How you would approach the transition from the existing system (ECINS) to the new CMS — particularly the overlap period during which both systems may be in use.
3. Your assumptions — we are interested in understanding how you read the brief and where you would expect to find further information once engaged.
4. Any early risks or dependencies you have identified that could affect the phasing. There is no single correct answer. We are looking for evidence of structured thinking, practical project management experience, and an ability to engage meaningfully with a complex brief under uncertainty.
Please attach your phasing plan as a separate document when submitting your application. There is no prescribed format, but we recommend a clear structure with headings. Visual representations such as a simple Gantt or timeline are welcome but not required.
How to Express an Interest
Please send a covering letter and your CV to development@prisonadvice.org.uk
The covering letter should outline at least three examples of similar procurements & implementations.
Please also include your Implementation Phasing Plan as a separate document (see Assessment section above).
Title: Data Quality Analyst
Contract Type: Fixed Term Contract (12 months)
Salary: £42,700 per annum (Regional salary)
Grade: 9
Reporting Office: Manchester, Trafford
Persona: Agile Worker : 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Office Worker: Contractual hours to be worked from reporting office
Closing Date: 20th April 2026
Interview Dates: 29th April 2026 ( Please note that in person interviews will be held at the West Ham Lane Office, Stratford )
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Data Quality and Assurance Team at L&Q and be part of L&Q’s transformation into a truly data driven organisation. This is a unique opportunity to shape how data is trusted, governed, and used across the business, directly influencing decision-making, regulatory compliance, and service improvement for our customers. If you’re passionate about turning data into meaningful insight and driving real change, this role offers both impact and visibility.
As a Data Quality Analyst, you will play a key role in embedding L&Q’s Data Governance Framework across the organisation. You will work closely with stakeholders to improve data quality, define standards, and ensure that data is accurate, consistent, and trusted for operational, regulatory, and strategic use.
L&Q is on a journey towards becoming an insight-driven organisation using trusted data. We have recently refined our corporate Data Governance Framework and are now embedding it to improve how we collect, manage, and share data.
This role is critical in ensuring we achieve one trusted version of the truth supporting consistent regulatory reporting, improving operational performance, and enabling data-driven decision-making across the organisation.
You will report into the Data Quality and Assurance Manager and be part of the wider Data Governance team, working collaboratively with Data Owners, Data Stewards, technology teams, and business stakeholders across L&Q.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Investigate data issues using SQL, Excel, Housing Management System, Master data management tool and other analytical tools to identify root causes and propose solutions to enable efficient resolution
Maintain and enhance the organisation’s data governance framework by supporting the development and upkeep of the Business Glossary and Critical Data Elements (CDEs), ensuring alignment with business definitions, standards, and regulatory requirements
Drive business stakeholders and Data Stewards to create and deliver data improvement plans that enhance data quality and support organisational objectives
Work with Data Stewards and business stakeholders to define data quality metrics based on business rules; develop reports and scorecards to monitor performance, and communicate key insights to business leads
Maintain records of end-to-end data flows and information assets, ensuring they are auditable and compliant with regulatory expectations
Complete and support regulatory returns (for the Regulator of Social Housing), providing assurance to governance leads on the accuracy and completeness of submissions
Assess the impact of data-related changes, ensuring processes and business rules align with data standards and contribute to business and process improvements
Collaborate with Data Owners, Data Stewards, technology teams, and governance forums to embed data governance practices across the organisation
Support and contribute to the Data Governance Forum and working groups through reporting and proactive stakeholder engagement
What you'll bring:
Strong experience within the housing sector as a data quality analyst, or experience within a data governance or data quality function in a similar organisation
Ability to lead conversation and maintain stakeholder engagement is essential
Understanding of DAMA data quality management is desirable
Educated to degree level or equivalent is desirable
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
08/04/2026
Contractor
Title: Data Quality Analyst
Contract Type: Fixed Term Contract (12 months)
Salary: £42,700 per annum (Regional salary)
Grade: 9
Reporting Office: Manchester, Trafford
Persona: Agile Worker : 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Office Worker: Contractual hours to be worked from reporting office
Closing Date: 20th April 2026
Interview Dates: 29th April 2026 ( Please note that in person interviews will be held at the West Ham Lane Office, Stratford )
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Data Quality and Assurance Team at L&Q and be part of L&Q’s transformation into a truly data driven organisation. This is a unique opportunity to shape how data is trusted, governed, and used across the business, directly influencing decision-making, regulatory compliance, and service improvement for our customers. If you’re passionate about turning data into meaningful insight and driving real change, this role offers both impact and visibility.
As a Data Quality Analyst, you will play a key role in embedding L&Q’s Data Governance Framework across the organisation. You will work closely with stakeholders to improve data quality, define standards, and ensure that data is accurate, consistent, and trusted for operational, regulatory, and strategic use.
L&Q is on a journey towards becoming an insight-driven organisation using trusted data. We have recently refined our corporate Data Governance Framework and are now embedding it to improve how we collect, manage, and share data.
This role is critical in ensuring we achieve one trusted version of the truth supporting consistent regulatory reporting, improving operational performance, and enabling data-driven decision-making across the organisation.
You will report into the Data Quality and Assurance Manager and be part of the wider Data Governance team, working collaboratively with Data Owners, Data Stewards, technology teams, and business stakeholders across L&Q.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Investigate data issues using SQL, Excel, Housing Management System, Master data management tool and other analytical tools to identify root causes and propose solutions to enable efficient resolution
Maintain and enhance the organisation’s data governance framework by supporting the development and upkeep of the Business Glossary and Critical Data Elements (CDEs), ensuring alignment with business definitions, standards, and regulatory requirements
Drive business stakeholders and Data Stewards to create and deliver data improvement plans that enhance data quality and support organisational objectives
Work with Data Stewards and business stakeholders to define data quality metrics based on business rules; develop reports and scorecards to monitor performance, and communicate key insights to business leads
Maintain records of end-to-end data flows and information assets, ensuring they are auditable and compliant with regulatory expectations
Complete and support regulatory returns (for the Regulator of Social Housing), providing assurance to governance leads on the accuracy and completeness of submissions
Assess the impact of data-related changes, ensuring processes and business rules align with data standards and contribute to business and process improvements
Collaborate with Data Owners, Data Stewards, technology teams, and governance forums to embed data governance practices across the organisation
Support and contribute to the Data Governance Forum and working groups through reporting and proactive stakeholder engagement
What you'll bring:
Strong experience within the housing sector as a data quality analyst, or experience within a data governance or data quality function in a similar organisation
Ability to lead conversation and maintain stakeholder engagement is essential
Understanding of DAMA data quality management is desirable
Educated to degree level or equivalent is desirable
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Title: Data Quality Analyst
Contract Type: Fixed Term Contract (12 months)
Salary: £48,700 per annum (London weighted salary)
Grade: 9
Reporting Office: London, Stratford
Persona: Agile Worker : 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Office Worker: Contractual hours to be worked from reporting office
Closing Date: 20th April 2026
Interview Dates: 29th April 2026 ( Please note that in person interviews will be held at the West Ham Lane Office, Stratford )
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Data Quality and Assurance Team at L&Q and be part of L&Q’s transformation into a truly data driven organisation. This is a unique opportunity to shape how data is trusted, governed, and used across the business, directly influencing decision-making, regulatory compliance, and service improvement for our customers. If you’re passionate about turning data into meaningful insight and driving real change, this role offers both impact and visibility.
As a Data Quality Analyst, you will play a key role in embedding L&Q’s Data Governance Framework across the organisation. You will work closely with stakeholders to improve data quality, define standards, and ensure that data is accurate, consistent, and trusted for operational, regulatory, and strategic use.
L&Q is on a journey towards becoming an insight-driven organisation using trusted data. We have recently refined our corporate Data Governance Framework and are now embedding it to improve how we collect, manage, and share data.
This role is critical in ensuring we achieve one trusted version of the truth supporting consistent regulatory reporting, improving operational performance, and enabling data-driven decision-making across the organisation.
You will report into the Data Quality and Assurance Manager and be part of the wider Data Governance team, working collaboratively with Data Owners, Data Stewards, technology teams, and business stakeholders across L&Q.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Investigate data issues using SQL, Excel, Housing Management System, Master data management tool and other analytical tools to identify root causes and propose solutions to enable efficient resolution
Maintain and enhance the organisation’s data governance framework by supporting the development and upkeep of the Business Glossary and Critical Data Elements (CDEs), ensuring alignment with business definitions, standards, and regulatory requirements
Drive business stakeholders and Data Stewards to create and deliver data improvement plans that enhance data quality and support organisational objectives
Work with Data Stewards and business stakeholders to define data quality metrics based on business rules; develop reports and scorecards to monitor performance, and communicate key insights to business leads
Maintain records of end-to-end data flows and information assets, ensuring they are auditable and compliant with regulatory expectations
Complete and support regulatory returns (for the Regulator of Social Housing), providing assurance to governance leads on the accuracy and completeness of submissions
Assess the impact of data-related changes, ensuring processes and business rules align with data standards and contribute to business and process improvements
Collaborate with Data Owners, Data Stewards, technology teams, and governance forums to embed data governance practices across the organisation
Support and contribute to the Data Governance Forum and working groups through reporting and proactive stakeholder engagement
What you'll bring:
Strong experience within the housing sector as a data quality analyst, or experience within a data governance or data quality function in a similar organisation
Ability to lead conversation and maintain stakeholder engagement is essential
Understanding of DAMA data quality management is desirable
Educated to degree level or equivalent is desirable
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
08/04/2026
Contractor
Title: Data Quality Analyst
Contract Type: Fixed Term Contract (12 months)
Salary: £48,700 per annum (London weighted salary)
Grade: 9
Reporting Office: London, Stratford
Persona: Agile Worker : 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Office Worker: Contractual hours to be worked from reporting office
Closing Date: 20th April 2026
Interview Dates: 29th April 2026 ( Please note that in person interviews will be held at the West Ham Lane Office, Stratford )
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Data Quality and Assurance Team at L&Q and be part of L&Q’s transformation into a truly data driven organisation. This is a unique opportunity to shape how data is trusted, governed, and used across the business, directly influencing decision-making, regulatory compliance, and service improvement for our customers. If you’re passionate about turning data into meaningful insight and driving real change, this role offers both impact and visibility.
As a Data Quality Analyst, you will play a key role in embedding L&Q’s Data Governance Framework across the organisation. You will work closely with stakeholders to improve data quality, define standards, and ensure that data is accurate, consistent, and trusted for operational, regulatory, and strategic use.
L&Q is on a journey towards becoming an insight-driven organisation using trusted data. We have recently refined our corporate Data Governance Framework and are now embedding it to improve how we collect, manage, and share data.
This role is critical in ensuring we achieve one trusted version of the truth supporting consistent regulatory reporting, improving operational performance, and enabling data-driven decision-making across the organisation.
You will report into the Data Quality and Assurance Manager and be part of the wider Data Governance team, working collaboratively with Data Owners, Data Stewards, technology teams, and business stakeholders across L&Q.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Investigate data issues using SQL, Excel, Housing Management System, Master data management tool and other analytical tools to identify root causes and propose solutions to enable efficient resolution
Maintain and enhance the organisation’s data governance framework by supporting the development and upkeep of the Business Glossary and Critical Data Elements (CDEs), ensuring alignment with business definitions, standards, and regulatory requirements
Drive business stakeholders and Data Stewards to create and deliver data improvement plans that enhance data quality and support organisational objectives
Work with Data Stewards and business stakeholders to define data quality metrics based on business rules; develop reports and scorecards to monitor performance, and communicate key insights to business leads
Maintain records of end-to-end data flows and information assets, ensuring they are auditable and compliant with regulatory expectations
Complete and support regulatory returns (for the Regulator of Social Housing), providing assurance to governance leads on the accuracy and completeness of submissions
Assess the impact of data-related changes, ensuring processes and business rules align with data standards and contribute to business and process improvements
Collaborate with Data Owners, Data Stewards, technology teams, and governance forums to embed data governance practices across the organisation
Support and contribute to the Data Governance Forum and working groups through reporting and proactive stakeholder engagement
What you'll bring:
Strong experience within the housing sector as a data quality analyst, or experience within a data governance or data quality function in a similar organisation
Ability to lead conversation and maintain stakeholder engagement is essential
Understanding of DAMA data quality management is desirable
Educated to degree level or equivalent is desirable
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Contract: 6 months fixed term contract, full-time Location: London (hybrid-working) Closing Date : 15 April 2026
About the role
The Programme Manager is responsible for leading and coordinating a portfolio of related projects to deliver strategic outcomes across Trinity College London’s UK and international markets.
The role focuses on ensuring cohesive programme delivery, aligning multiple workstreams, and driving successful rollout and adoption across diverse markets. It brings together cross-functional initiatives into a structured programme, ensuring alignment to organisational priorities, effective governance, and realisation of benefits at scale.
This is a critical role within change delivery, combining strategic oversight with a strong focus on execution, stakeholder alignment, and market adoption.
Your duties will include, but not limited to:
Lead the end-to-end delivery of programmes comprising multiple interdependent projects across business and technology domains.
Define programme structure, governance, and delivery approach to ensure alignment across workstreams.
Ensure coordination and integration of project outputs into a coherent programme outcome.
Drive large-scale rollout and adoption across international and multi-market environments.
Maintain focus on benefits realisation, ensuring outcomes deliver measurable value.
Establish and maintain programme governance, ensuring alignment with organisational frameworks.
Provide clear, consolidated reporting on programme progress, risks, dependencies, and outcomes.
Identify and manage cross-project risks, issues, and dependencies at programme level.
Support decision-making through structured insight and recommendations to senior stakeholders
Ensure effective prioritisation of resources in line with strategic objectives.
Engage senior stakeholders, market leads, and functional teams to ensure alignment and commitment to programme outcomes.
Act as a central point of coordination between UK and market teams.
Drive stakeholder engagement strategies to support successful rollout and adoption.
Communicate programme vision, progress, and impact clearly across all levels of the organisation.
Lead the adoption of programme outputs across markets, ensuring sustainable implementation.
Support organisational change and business process improvement initiatives.
Embed continuous improvement, lessons learned, and best practice across programme delivery.
Contribute to the development of programme management capability within the organisation.
About you
Demonstrable experience delivering complex programmes within international or multi-market environments.
Proven experience managing large-scale rollout and adoption initiatives.
Strong understanding of programme governance, risk management, and benefits realisation.
Experience aligning multiple projects within a programme or portfolio structure.
Strong strategic thinking with the ability to translate strategy into coordinated delivery.
Excellent stakeholder management and influencing skills at senior levels.
Clear and confident communicator across technical and non-technical audiences.
Collaborative, adaptable, and able to operate in complex, evolving environments.
Outcome-focused, with a strong emphasis on value and impact.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
02/04/2026
Full time
Contract: 6 months fixed term contract, full-time Location: London (hybrid-working) Closing Date : 15 April 2026
About the role
The Programme Manager is responsible for leading and coordinating a portfolio of related projects to deliver strategic outcomes across Trinity College London’s UK and international markets.
The role focuses on ensuring cohesive programme delivery, aligning multiple workstreams, and driving successful rollout and adoption across diverse markets. It brings together cross-functional initiatives into a structured programme, ensuring alignment to organisational priorities, effective governance, and realisation of benefits at scale.
This is a critical role within change delivery, combining strategic oversight with a strong focus on execution, stakeholder alignment, and market adoption.
Your duties will include, but not limited to:
Lead the end-to-end delivery of programmes comprising multiple interdependent projects across business and technology domains.
Define programme structure, governance, and delivery approach to ensure alignment across workstreams.
Ensure coordination and integration of project outputs into a coherent programme outcome.
Drive large-scale rollout and adoption across international and multi-market environments.
Maintain focus on benefits realisation, ensuring outcomes deliver measurable value.
Establish and maintain programme governance, ensuring alignment with organisational frameworks.
Provide clear, consolidated reporting on programme progress, risks, dependencies, and outcomes.
Identify and manage cross-project risks, issues, and dependencies at programme level.
Support decision-making through structured insight and recommendations to senior stakeholders
Ensure effective prioritisation of resources in line with strategic objectives.
Engage senior stakeholders, market leads, and functional teams to ensure alignment and commitment to programme outcomes.
Act as a central point of coordination between UK and market teams.
Drive stakeholder engagement strategies to support successful rollout and adoption.
Communicate programme vision, progress, and impact clearly across all levels of the organisation.
Lead the adoption of programme outputs across markets, ensuring sustainable implementation.
Support organisational change and business process improvement initiatives.
Embed continuous improvement, lessons learned, and best practice across programme delivery.
Contribute to the development of programme management capability within the organisation.
About you
Demonstrable experience delivering complex programmes within international or multi-market environments.
Proven experience managing large-scale rollout and adoption initiatives.
Strong understanding of programme governance, risk management, and benefits realisation.
Experience aligning multiple projects within a programme or portfolio structure.
Strong strategic thinking with the ability to translate strategy into coordinated delivery.
Excellent stakeholder management and influencing skills at senior levels.
Clear and confident communicator across technical and non-technical audiences.
Collaborative, adaptable, and able to operate in complex, evolving environments.
Outcome-focused, with a strong emphasis on value and impact.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Position
As a Senior Business Central Developer, you will play a vital role in developing & implementing the Business Central ERP platform for the global QBS business and all its entities, leveraging your development skills to provide customisations and enhancements to the Business Central ERP system and the Power platform for D365 Sales/Customer Service & Marketing Insights. You will have the opportunity to work closely with internal stakeholders to develop innovative solutions and contribute to the success of the Group ERP & CRM system. This role will become a key part of the global Change Advisory Board to agree a development roadmap.
What You'll Be Doing:
Providing second line Business Central support to users in multiple countries.
Collaborating with Key Users & Users to understand their business requirements and provide guidance on utilising the system's features and functionalities.
Developing customisations and extensions using AL within the Business Central environment, adhering to best practices and coding standards.
Developing customisations within the Power Platform to support the enhancement of the D365 Sales, Customer Service & Marketing environment
Conducting code reviews and ensure the quality and efficiency of the developed customizations.
Collaborating with cross-functional teams, including developers, consultants, and project managers, to deliver high-quality solutions to stakeholders.
Documenting technical solutions, issues, and resolutions for internal knowledge sharing and future reference.
Staying up-to-date with the latest trends and technologies related to Business Central.
Assisting in the testing and deployment of software updates, patches, and new releases of the ERP system.
Ensuring adherence SLAs & OLA’s and provide excellent customer service to internal & external stakeholders
Requirements
What You'll Bring:
At least 8 years’ experience in a Business Central developer role.
Strong experience in troubleshooting issues in Microsoft Business Central.
Proficiency in AL programming language with hands-on experience in developing customisations and extensions within Business Central v20 & later.
Experience enhancing & developing D365 Sales, Customer service and customer insights.
Proficiency in developing in the Microsoft Power Platform.
Solid technical experience & understanding of API integration (REST, SOAP, JSON/XML)
Developing EDI or B2B trading workflows
Solid understanding of SQL databases and ability to write efficient database queries.
Strong problem-solving and analytical skills to identify and resolve technical issues effectively.
Excellent communication skills and ability to work collaboratively in a team environment.
Detail-oriented with a strong commitment to delivering high-quality work.
Ability to manage multiple priorities and work efficiently in a fast-paced environment.
Experience with Collaboration & development tools such as Jira, Github, Azure devops or similar for issue tracking, version control and release management.
Preferred Skills:
Knowledge of SSRS & PowerBI would be beneficial but not essential.
Solid understanding of SQL databases and ability to write efficient database queries
Experience with integration/middleware platforms (e.g. Boomi)
Understanding of software development methodologies and best practices.
Other information
Benefits:
KPI quarterly bonus scheme
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle to work scheme
Life cover
Online retail discounts
Full training and development programme
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
As a Senior Business Central Developer, you will play a vital role in developing & implementing the Business Central ERP platform for the global QBS business and all its entities, leveraging your development skills to provide customisations and enhancements to the Business Central ERP system and the Power platform for D365 Sales/Customer Service & Marketing Insights. You will have the opportunity to work closely with internal stakeholders to develop innovative solutions and contribute to the success of the Group ERP & CRM system. This role will become a key part of the global Change Advisory Board to agree a development roadmap.
What You'll Be Doing:
Providing second line Business Central support to users in multiple countries.
Collaborating with Key Users & Users to understand their business requirements and provide guidance on utilising the system's features and functionalities.
Developing customisations and extensions using AL within the Business Central environment, adhering to best practices and coding standards.
Developing customisations within the Power Platform to support the enhancement of the D365 Sales, Customer Service & Marketing environment
Conducting code reviews and ensure the quality and efficiency of the developed customizations.
Collaborating with cross-functional teams, including developers, consultants, and project managers, to deliver high-quality solutions to stakeholders.
Documenting technical solutions, issues, and resolutions for internal knowledge sharing and future reference.
Staying up-to-date with the latest trends and technologies related to Business Central.
Assisting in the testing and deployment of software updates, patches, and new releases of the ERP system.
Ensuring adherence SLAs & OLA’s and provide excellent customer service to internal & external stakeholders
Requirements
What You'll Bring:
At least 8 years’ experience in a Business Central developer role.
Strong experience in troubleshooting issues in Microsoft Business Central.
Proficiency in AL programming language with hands-on experience in developing customisations and extensions within Business Central v20 & later.
Experience enhancing & developing D365 Sales, Customer service and customer insights.
Proficiency in developing in the Microsoft Power Platform.
Solid technical experience & understanding of API integration (REST, SOAP, JSON/XML)
Developing EDI or B2B trading workflows
Solid understanding of SQL databases and ability to write efficient database queries.
Strong problem-solving and analytical skills to identify and resolve technical issues effectively.
Excellent communication skills and ability to work collaboratively in a team environment.
Detail-oriented with a strong commitment to delivering high-quality work.
Ability to manage multiple priorities and work efficiently in a fast-paced environment.
Experience with Collaboration & development tools such as Jira, Github, Azure devops or similar for issue tracking, version control and release management.
Preferred Skills:
Knowledge of SSRS & PowerBI would be beneficial but not essential.
Solid understanding of SQL databases and ability to write efficient database queries
Experience with integration/middleware platforms (e.g. Boomi)
Understanding of software development methodologies and best practices.
Other information
Benefits:
KPI quarterly bonus scheme
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle to work scheme
Life cover
Online retail discounts
Full training and development programme
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Position
As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following:
Deliver on the Vendor’s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.)
Global lead for the vendor but responsible to deliver on set territory, UK&I
Plan growth strategies and support marketing events
Create GTM strategy regionally and support local Product Managers to execute
Invoice a minimum of £30k in MDF for the vendor quarterly
Maintain NR % Growth according to company budget every year, i.e. 15%+
Increase the company’s success and develop a sustainable strategy within your category
Proactively manage the vendor relationship
Identify suspects, prospects and drive deal registrations
Organise enablement sessions with resellers and support local product managers to do so
Engage regularly with top customers for your vendor
Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales
Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities
Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing
Strategic planning, development, and management of the respective category with a clear 3-year roadmap
Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors)
Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder
Arrange sales and technical training (promote USP)
Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets
Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners
Identify, qualify and on-board new strategic partners and effectively manage the deal registration process
Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement
Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction
Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP)
Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.)
Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit
Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors
Build and develop a solid reoccurring channel of business for both the vendor and QBS
Define, monitor and control of the category relevant KPIs to achieve the OKRs
Keep up to date with knowledge of the company’s product portfolio
To work within a team and ensure a pleasant working environment
To continually keep abreast of new procedures and implement when necessary
Any other tasks that may occur from day to day within the department
Requirements
What You'll Bring:
2-3 years’ experience in product management or similar roles
Knowledge of the market and industry
Proven track record exceeding sales targets gained in a similar environment
Experience and proven ability on analysis, positioning, promoting vendor products to market
Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers
Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues
Great people/collaborative skills paired with a high level of assertiveness
Proficient with Microsoft office
Other information
Benefits:
£54,633 per annum
Discretionary bonus scheme
Excellent contributory pension scheme
Private medical insurance
Healthcare scheme
Cycle to Work scheme
Life cover
Online retails discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
23/03/2026
Full time
Position
As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following:
Deliver on the Vendor’s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.)
Global lead for the vendor but responsible to deliver on set territory, UK&I
Plan growth strategies and support marketing events
Create GTM strategy regionally and support local Product Managers to execute
Invoice a minimum of £30k in MDF for the vendor quarterly
Maintain NR % Growth according to company budget every year, i.e. 15%+
Increase the company’s success and develop a sustainable strategy within your category
Proactively manage the vendor relationship
Identify suspects, prospects and drive deal registrations
Organise enablement sessions with resellers and support local product managers to do so
Engage regularly with top customers for your vendor
Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales
Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities
Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing
Strategic planning, development, and management of the respective category with a clear 3-year roadmap
Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors)
Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder
Arrange sales and technical training (promote USP)
Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets
Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners
Identify, qualify and on-board new strategic partners and effectively manage the deal registration process
Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement
Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction
Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP)
Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.)
Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit
Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors
Build and develop a solid reoccurring channel of business for both the vendor and QBS
Define, monitor and control of the category relevant KPIs to achieve the OKRs
Keep up to date with knowledge of the company’s product portfolio
To work within a team and ensure a pleasant working environment
To continually keep abreast of new procedures and implement when necessary
Any other tasks that may occur from day to day within the department
Requirements
What You'll Bring:
2-3 years’ experience in product management or similar roles
Knowledge of the market and industry
Proven track record exceeding sales targets gained in a similar environment
Experience and proven ability on analysis, positioning, promoting vendor products to market
Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers
Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues
Great people/collaborative skills paired with a high level of assertiveness
Proficient with Microsoft office
Other information
Benefits:
£54,633 per annum
Discretionary bonus scheme
Excellent contributory pension scheme
Private medical insurance
Healthcare scheme
Cycle to Work scheme
Life cover
Online retails discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Location : Any Accenture UK office Salary: Competitive (based on experience) Level: Accenture will be hiring at Assoc Manager level Please Note: Any offer of employment is subject to satisfactory BPSS and SC+ security clearance which typically requires 5 years continuous UK address history usually including no periods of 30 consecutive days or more spent outside of the UK and declaration of being a British passport holder with no dual nationalism at the point of application. Job responsibilities: Define creative solutions for business problems, holistically addressing functional and non-functional requirements. Define the architectural roadmaps for systems and business services Effectively describe solutions using industry standard modelling notations Define and document standards and guidelines to direct the solution delivery Ensure that the finished product conforms to the architectural principles and standards Provide architectural and technical leadership Contribute to the practice development through thought leadership and development of innovative services and offerings Participate in business development activities, bids and development of innovative offerings Participate in thought leadership about Architecture and Digital Transformation. You will be expected to manage small teams within the CTO function delivering to clients.
16/04/2026
Full time
Location : Any Accenture UK office Salary: Competitive (based on experience) Level: Accenture will be hiring at Assoc Manager level Please Note: Any offer of employment is subject to satisfactory BPSS and SC+ security clearance which typically requires 5 years continuous UK address history usually including no periods of 30 consecutive days or more spent outside of the UK and declaration of being a British passport holder with no dual nationalism at the point of application. Job responsibilities: Define creative solutions for business problems, holistically addressing functional and non-functional requirements. Define the architectural roadmaps for systems and business services Effectively describe solutions using industry standard modelling notations Define and document standards and guidelines to direct the solution delivery Ensure that the finished product conforms to the architectural principles and standards Provide architectural and technical leadership Contribute to the practice development through thought leadership and development of innovative services and offerings Participate in business development activities, bids and development of innovative offerings Participate in thought leadership about Architecture and Digital Transformation. You will be expected to manage small teams within the CTO function delivering to clients.
Business Development Manager Location: Liverpool City Centre Employment Type: Full-time, Permanent Datalaw is a leading training provider for legal professionals and apprentices, supporting them throughout their educational journey and beyond into further accreditations and career development. We are looking for a Business Development Manager to join our team in Liverpool City Centre. You will be developing new business and managing long term client relationships. This is a telephone led role engaging with both law firms and learners. You will be part of a genuinely supportive team and is an 'in office' role . The role includes; Building on existing relationships, identifying and securing new business opportunities both on the phone, in person and via networking. Gaining knowledge of compliance and funding for apprenticeships and training. Maintaining accurate and detailed records. Working to targets. If you have c 2 years sales experience with a strong tele sales background this could be a great opportunity. The firm are offering a competitive salary, uncapped commission with achievable targets. Great benefits and generous holiday entitlement. Job Type: Full-time Benefits: Company pension Cycle to work scheme Employee discount Free parking Health & wellbeing programme Application question(s): Are you willing to be 100% office based in Liverpool City Centre Work Location: In person
16/04/2026
Full time
Business Development Manager Location: Liverpool City Centre Employment Type: Full-time, Permanent Datalaw is a leading training provider for legal professionals and apprentices, supporting them throughout their educational journey and beyond into further accreditations and career development. We are looking for a Business Development Manager to join our team in Liverpool City Centre. You will be developing new business and managing long term client relationships. This is a telephone led role engaging with both law firms and learners. You will be part of a genuinely supportive team and is an 'in office' role . The role includes; Building on existing relationships, identifying and securing new business opportunities both on the phone, in person and via networking. Gaining knowledge of compliance and funding for apprenticeships and training. Maintaining accurate and detailed records. Working to targets. If you have c 2 years sales experience with a strong tele sales background this could be a great opportunity. The firm are offering a competitive salary, uncapped commission with achievable targets. Great benefits and generous holiday entitlement. Job Type: Full-time Benefits: Company pension Cycle to work scheme Employee discount Free parking Health & wellbeing programme Application question(s): Are you willing to be 100% office based in Liverpool City Centre Work Location: In person
Purpose of the Post Power Platform Consultant Working as part of a small technical team and reporting to the Head of Digital Design and Delivery, this role is responsible for the design and implementation of solutions to provide operational efficiency using the Microsoft Power Platform. The role will support the needs of Professional Services and student-facing teams across the University by delivering practical, value-driven automation that enhances operational efficiency, service quality and user experience. The role will work closely with business stakeholders to co-design Power Platform based solutions, define requirements, and translate these into robust, scalable implementations. This includes building workflows using Power Automate and integrating with other APIs or Microsoft tools to meet specific operational challenges across various professional services teams. Additional responsibilities include supporting testing, providing expert advice regarding the Power Platform and ensuring solutions are delivered to a high standard in alignment with the University's strategic aims. Key Tasks Power Platform Consultant Working with stakeholders to understand business processes and identify opportunities for automation and efficiency improvement. Translating business requirements into clear functional and technical designs. Designing and implementing automation solutions using the Microsoft Power Platform, with a particular focus on Power Automate. Building scalable workflows that integrate with Microsoft 365, SharePoint, Dynamics, and other internal or external systems using APIs and connectors. Supporting testing activities to ensure solutions meet functional requirements and quality expectations. Acting as a subject matter expert for the Microsoft Power Platform and advising on best practice use across the University. Undertaking such other duties within the scope of the post as may be requested by the line manager. Creating reusable Power Platform documentation and components such as playbooks and blueprints. Other Duties Power Platform Consultant The role is expected to take a structured and proactive approach to their work, balancing immediate priorities with longer-term planning for change initiatives. This includes effective time and resource management. Knowledge, Education, Qualifications and Training Power Platform Consultant Experience designing and implementing enterprise Power Platform solutions that deliver either productivity enhancements or user experience improvements in multiple organisations using Power Automate and other technologies. Relevant and recent Power Platform or RPA related qualifications and/or certifications. Skills and Abilities Power Platform Consultant Demonstrable skills designing and implementing automation using Power Automate to improve operational processes. Demonstrable skills working with data from repositories such as SharePoint, Microsoft Dynamics and the Dataverse. Hands on ability to create solutions using Power Platform connectors, Microsoft Graph and Rest APIs. Strong ability to communicate and translate complex technical concepts into simple language for both technical and non-technical stakeholders. Ability to write clear, technical and non-technical documentation and creating training materials to support solution delivery and knowledge sharing. Over 3 years experience developing, testing and supporting process automation in enterprise environments. Experience managing Power Platform using the Admin Centre to predict and optimise the cost of automation. Experience gathering requirements, running workshops and translating business needs into technical specifications. Experience coaching or supporting colleagues on new technical capabilities. Experience working within the software development lifecycle including awareness of ITIL and Agile development methodologies and frameworks.
16/04/2026
Contractor
Purpose of the Post Power Platform Consultant Working as part of a small technical team and reporting to the Head of Digital Design and Delivery, this role is responsible for the design and implementation of solutions to provide operational efficiency using the Microsoft Power Platform. The role will support the needs of Professional Services and student-facing teams across the University by delivering practical, value-driven automation that enhances operational efficiency, service quality and user experience. The role will work closely with business stakeholders to co-design Power Platform based solutions, define requirements, and translate these into robust, scalable implementations. This includes building workflows using Power Automate and integrating with other APIs or Microsoft tools to meet specific operational challenges across various professional services teams. Additional responsibilities include supporting testing, providing expert advice regarding the Power Platform and ensuring solutions are delivered to a high standard in alignment with the University's strategic aims. Key Tasks Power Platform Consultant Working with stakeholders to understand business processes and identify opportunities for automation and efficiency improvement. Translating business requirements into clear functional and technical designs. Designing and implementing automation solutions using the Microsoft Power Platform, with a particular focus on Power Automate. Building scalable workflows that integrate with Microsoft 365, SharePoint, Dynamics, and other internal or external systems using APIs and connectors. Supporting testing activities to ensure solutions meet functional requirements and quality expectations. Acting as a subject matter expert for the Microsoft Power Platform and advising on best practice use across the University. Undertaking such other duties within the scope of the post as may be requested by the line manager. Creating reusable Power Platform documentation and components such as playbooks and blueprints. Other Duties Power Platform Consultant The role is expected to take a structured and proactive approach to their work, balancing immediate priorities with longer-term planning for change initiatives. This includes effective time and resource management. Knowledge, Education, Qualifications and Training Power Platform Consultant Experience designing and implementing enterprise Power Platform solutions that deliver either productivity enhancements or user experience improvements in multiple organisations using Power Automate and other technologies. Relevant and recent Power Platform or RPA related qualifications and/or certifications. Skills and Abilities Power Platform Consultant Demonstrable skills designing and implementing automation using Power Automate to improve operational processes. Demonstrable skills working with data from repositories such as SharePoint, Microsoft Dynamics and the Dataverse. Hands on ability to create solutions using Power Platform connectors, Microsoft Graph and Rest APIs. Strong ability to communicate and translate complex technical concepts into simple language for both technical and non-technical stakeholders. Ability to write clear, technical and non-technical documentation and creating training materials to support solution delivery and knowledge sharing. Over 3 years experience developing, testing and supporting process automation in enterprise environments. Experience managing Power Platform using the Admin Centre to predict and optimise the cost of automation. Experience gathering requirements, running workshops and translating business needs into technical specifications. Experience coaching or supporting colleagues on new technical capabilities. Experience working within the software development lifecycle including awareness of ITIL and Agile development methodologies and frameworks.
Working as part of a small technical team and reporting to the Head of Digital Design and Delivery, this role is responsible for the design and implementation of AI-enabled solutions using Microsoft Copilot, Copilot Studio and Azure AI services. The role will support the needs of Professional Services and student-facing teams across the University by delivering practical, value-driven AI tools that enhance operational efficiency, service quality and user experience. The role will work closely with business stakeholders to co-design AI solutions, define requirements, and translate these into robust, scalable implementations. This includes building generative AI agents, automations, natural-language analytics tools, and Copilot-based workflows that meet specific operational challenges across various professional services teams. Additional responsibilities include supporting testing, providing expert advice regarding AI and ensuring solutions are delivered to a high standard in alignment with the University's strategic aims. Key Tasks AI Solutions Consultant Working with stakeholders to review a set of use cases and identify cases that delivery the best return on investment. Working with operational teams to refine requirements and design AI implementations to ensure they align with business needs. Creating prototypes and proofs-of-concept to assess feasibility and business value. Using technologies such as Copilot Studio, Copilot for M365 and Azure AI/Foundry in collaboration with stakeholders to help implement solutions. Supporting testing activities to ensure deliverables meet required quality standards. Assisting team members with troubleshooting AI or automation issues. Creating reusable AI documentation and components such as prompt libraries, playbooks and blueprints. Other Duties AI Solutions Consultant The role is expected to take a structured and proactive approach to their work, balancing immediate priorities with longer-term planning for change initiatives. This includes effective time and resource management. The role will contribute their technical expertise and business insight to collaborative work across IT Services. A strong understanding of Microsoft platforms and their practical applications is essential to support solution design and delivery. The role will work closely with the wider team to identify and develop practical, value-driven solutions that deliver measurable improvements aligned with the University's strategic objectives. The role will engage with a broad range of stakeholders across the University. They will support the implementation of new solutions that meet stakeholder needs, ensuring alignment with institutional policies and compatibility with existing systems. The duties listed are not exhaustive and may be varied from time to time as dictated by the changing needs of the University. The role will be expected to undertake other duties as appropriate and as requested by their manager. The role may be required to work at any of the locations at which the business of Royal Holloway is conducted Knowledge, Education, Qualifications and Training AI Solutions Consultant Experience designing and implementing enterprise AI solutions that deliver either productivity enhancements or user experience improvements in multiple organisations using Microsoft technologies. Relevant and recent AI related qualifications and/or certifications. Skills and Abilities AI Solutions Consultant Expert in delivering, configuring and integrating Microsoft Copilot, Copilot Studio, Power Platform or Azure AI services. Ability to design, develop and implement AI-enabled solutions in enterprise environments. Hands-on skills building conversational agents, bots, automations or natural-language data tools. Strong ability to communicate and translate complex AI concepts into simple language for both technical and non-technical stakeholders. Ability to write clear, technical and non-technical documentation and creating training materials to support solution delivery and knowledge sharing. Experience gathering requirements, running workshops and translating business needs into technical specifications. Experience coaching or supporting colleagues on new technical capabilities. Experience working within the software development lifecycle including awareness of ITIL and Agile development methodologies and frameworks. Experience working within a large organisation to help lead an AI portfolio of work across multiple delivery streams.
16/04/2026
Contractor
Working as part of a small technical team and reporting to the Head of Digital Design and Delivery, this role is responsible for the design and implementation of AI-enabled solutions using Microsoft Copilot, Copilot Studio and Azure AI services. The role will support the needs of Professional Services and student-facing teams across the University by delivering practical, value-driven AI tools that enhance operational efficiency, service quality and user experience. The role will work closely with business stakeholders to co-design AI solutions, define requirements, and translate these into robust, scalable implementations. This includes building generative AI agents, automations, natural-language analytics tools, and Copilot-based workflows that meet specific operational challenges across various professional services teams. Additional responsibilities include supporting testing, providing expert advice regarding AI and ensuring solutions are delivered to a high standard in alignment with the University's strategic aims. Key Tasks AI Solutions Consultant Working with stakeholders to review a set of use cases and identify cases that delivery the best return on investment. Working with operational teams to refine requirements and design AI implementations to ensure they align with business needs. Creating prototypes and proofs-of-concept to assess feasibility and business value. Using technologies such as Copilot Studio, Copilot for M365 and Azure AI/Foundry in collaboration with stakeholders to help implement solutions. Supporting testing activities to ensure deliverables meet required quality standards. Assisting team members with troubleshooting AI or automation issues. Creating reusable AI documentation and components such as prompt libraries, playbooks and blueprints. Other Duties AI Solutions Consultant The role is expected to take a structured and proactive approach to their work, balancing immediate priorities with longer-term planning for change initiatives. This includes effective time and resource management. The role will contribute their technical expertise and business insight to collaborative work across IT Services. A strong understanding of Microsoft platforms and their practical applications is essential to support solution design and delivery. The role will work closely with the wider team to identify and develop practical, value-driven solutions that deliver measurable improvements aligned with the University's strategic objectives. The role will engage with a broad range of stakeholders across the University. They will support the implementation of new solutions that meet stakeholder needs, ensuring alignment with institutional policies and compatibility with existing systems. The duties listed are not exhaustive and may be varied from time to time as dictated by the changing needs of the University. The role will be expected to undertake other duties as appropriate and as requested by their manager. The role may be required to work at any of the locations at which the business of Royal Holloway is conducted Knowledge, Education, Qualifications and Training AI Solutions Consultant Experience designing and implementing enterprise AI solutions that deliver either productivity enhancements or user experience improvements in multiple organisations using Microsoft technologies. Relevant and recent AI related qualifications and/or certifications. Skills and Abilities AI Solutions Consultant Expert in delivering, configuring and integrating Microsoft Copilot, Copilot Studio, Power Platform or Azure AI services. Ability to design, develop and implement AI-enabled solutions in enterprise environments. Hands-on skills building conversational agents, bots, automations or natural-language data tools. Strong ability to communicate and translate complex AI concepts into simple language for both technical and non-technical stakeholders. Ability to write clear, technical and non-technical documentation and creating training materials to support solution delivery and knowledge sharing. Experience gathering requirements, running workshops and translating business needs into technical specifications. Experience coaching or supporting colleagues on new technical capabilities. Experience working within the software development lifecycle including awareness of ITIL and Agile development methodologies and frameworks. Experience working within a large organisation to help lead an AI portfolio of work across multiple delivery streams.
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Head of Product Delivery to join our growing team. The role of Head of Product Delivery entails the management of multi disciplinary technical teams who design, build, test, deploy and support TransUnion product within a specific domain. Led by delivery managers who create, maintain and manage deliveries to agreed plans. Day to Day You'll Be: Work closely with product management and product owners, to understand product roadmaps and requirements to deliver against functional commitments and non-functional needs. Work closely with product stakeholders, developing effective working relationships and continuous product development and release processes. Plan the product development priorities and put in place effective monitoring and controls to ensure the timely identification, evaluation and mitigation of risks, issues and dependencies. Manage product development within the software development and release lifecycle exploiting Agile development methods Ensure resource availability across product teams, and identify areas of risk and resource exposure. Manage teams and direct report to a high standard, setting expectations of high performance, high quality, and predictable delivery in line with agreed service levels and commitments. Create and manage a skills matrix to ensure teams are prepared and effective at building, testing and supporting Products in alignment with agreed product and technology roadmaps. Establish and align skills of team members to Communities of Practice to ensure adherence to standards and best practice within the wider Product Delivery function. Leverage skills improvement and support engineers personal development. Coordinate prioritisation and timely resolution of department level technical risks and issues, as well product risk. Coordinate weekly updates and monthly reports on the status of product development and releases against agree plans and milestones. Perform assessment, development and people-management of direct reporting staff - both Engineering Managers and Delivery Managers. Design product team structure, aligning cross team resource to adequately resource Project plans for development commitments. Accountable for team recruitment to maintain resource levels and skills requirements. Provide support and advice on product development method and best practices. Management and tracking of cost centre budget, and creation or capex forecasts linked to roadmap. Essential Skills & Experience: Ability to define product development tasks and resolve resource and infrastructure inter-dependencies across multiple product teams. Ability to manage complex, cross-functional, concurrent product development teams. Ability to communicate at all levels including senior management, via a variety of mechanisms, to external third party suppliers, partners and customers. Ability to define a firm foundation for continuous product development. Experience of managing third-party suppliers and remote product development teams. Management skills to co-ordinate product team structure, build and maintain morale, and create a solid work ethic across both intra and inter team. Passion for quality excellence, methodical, thorough and diligent. Strong organisational and time management skills. Completer / finisher. Risk Identifier and Manager. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Manager, Software Development
16/04/2026
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Head of Product Delivery to join our growing team. The role of Head of Product Delivery entails the management of multi disciplinary technical teams who design, build, test, deploy and support TransUnion product within a specific domain. Led by delivery managers who create, maintain and manage deliveries to agreed plans. Day to Day You'll Be: Work closely with product management and product owners, to understand product roadmaps and requirements to deliver against functional commitments and non-functional needs. Work closely with product stakeholders, developing effective working relationships and continuous product development and release processes. Plan the product development priorities and put in place effective monitoring and controls to ensure the timely identification, evaluation and mitigation of risks, issues and dependencies. Manage product development within the software development and release lifecycle exploiting Agile development methods Ensure resource availability across product teams, and identify areas of risk and resource exposure. Manage teams and direct report to a high standard, setting expectations of high performance, high quality, and predictable delivery in line with agreed service levels and commitments. Create and manage a skills matrix to ensure teams are prepared and effective at building, testing and supporting Products in alignment with agreed product and technology roadmaps. Establish and align skills of team members to Communities of Practice to ensure adherence to standards and best practice within the wider Product Delivery function. Leverage skills improvement and support engineers personal development. Coordinate prioritisation and timely resolution of department level technical risks and issues, as well product risk. Coordinate weekly updates and monthly reports on the status of product development and releases against agree plans and milestones. Perform assessment, development and people-management of direct reporting staff - both Engineering Managers and Delivery Managers. Design product team structure, aligning cross team resource to adequately resource Project plans for development commitments. Accountable for team recruitment to maintain resource levels and skills requirements. Provide support and advice on product development method and best practices. Management and tracking of cost centre budget, and creation or capex forecasts linked to roadmap. Essential Skills & Experience: Ability to define product development tasks and resolve resource and infrastructure inter-dependencies across multiple product teams. Ability to manage complex, cross-functional, concurrent product development teams. Ability to communicate at all levels including senior management, via a variety of mechanisms, to external third party suppliers, partners and customers. Ability to define a firm foundation for continuous product development. Experience of managing third-party suppliers and remote product development teams. Management skills to co-ordinate product team structure, build and maintain morale, and create a solid work ethic across both intra and inter team. Passion for quality excellence, methodical, thorough and diligent. Strong organisational and time management skills. Completer / finisher. Risk Identifier and Manager. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Manager, Software Development
Technical Pensions Analyst Location: Manchester (Hybrid) Salary: £35,000 - £40,000 Job Type: Full-time, Permanent About the Company Our client is a leading UK pensions consultancy and administration provider, recognised for delivering high-quality, tailored solutions to a broad range of pension schemes. With a strong national presence and a growing workforce, they support hundreds of clients and manage pension services for over a million members. The business has built a reputation for combining technical excellence with a client-focused approach. Their teams work collaboratively across multiple disciplines to deliver innovative solutions, supported by robust systems and specialist expertise. Continuous improvement, investment in technology, and employee development are at the heart of their success. About the Role This opportunity sits within a specialist Implementation Services team, which provides technical, systems, and project support to pensions administration teams across the business. As a Technical Pensions Analyst, you will play a key role in onboarding new pension schemes onto administration platforms, as well as supporting ongoing client work. This is a varied and technical role requiring strong analytical skills, attention to detail, and a solid understanding of pension scheme calculations and structures. You will work closely with administration teams, project managers, IT specialists, and third-party providers to ensure seamless delivery of technical solutions. Key Responsibilities Transition Activity Support the installation of Defined Benefit (DB) and Defined Contribution (DC) schemes onto administration systems Contribute to the technical delivery of transition projects Attend project meetings and provide technical input Produce and maintain detailed documentation, including data mapping and automation specifications Analyse pension data and create calculation specifications and test packs Carry out system testing, including regression and User Acceptance Testing (UAT) Manage technical timelines and ensure delivery against project plans Calculation Support Develop and maintain pension calculation automation Implement changes and enhancements to existing calculations Support administration and project teams with technical queries and deliverables Liaise with internal stakeholders and external providers Process Improvement Contribute to continuous improvement of systems and processes Support knowledge sharing and mentoring within the team Assist with wider technical initiatives across the business About You Essential Skills & Experience Experience within pensions administration or systems support Strong understanding of DB, DC, CARE, and hybrid pension schemes Proficient in Microsoft Excel and MS Office tools Experience using pensions administration systems (eg PenScope, Compendia, ProFund) Strong analytical and problem-solving abilities Excellent organisation and time management skills High attention to detail and accuracy Ability to work collaboratively and manage competing priorities Desirable Knowledge of SQL and/or C# Strong stakeholder management and communication skills Experience creating and maintaining technical documentation Ability to explain complex concepts clearly Proactive mindset with a focus on improvement and innovation What's on Offer Salary of £35,000 - £40,000 Annual discretionary bonus 25 days holiday with buy/sell flexibility Pension contributions and healthcare options Life assurance and employee discounts Flexible benefits package Employee assistance programme and digital GP Paid volunteering days Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
16/04/2026
Full time
Technical Pensions Analyst Location: Manchester (Hybrid) Salary: £35,000 - £40,000 Job Type: Full-time, Permanent About the Company Our client is a leading UK pensions consultancy and administration provider, recognised for delivering high-quality, tailored solutions to a broad range of pension schemes. With a strong national presence and a growing workforce, they support hundreds of clients and manage pension services for over a million members. The business has built a reputation for combining technical excellence with a client-focused approach. Their teams work collaboratively across multiple disciplines to deliver innovative solutions, supported by robust systems and specialist expertise. Continuous improvement, investment in technology, and employee development are at the heart of their success. About the Role This opportunity sits within a specialist Implementation Services team, which provides technical, systems, and project support to pensions administration teams across the business. As a Technical Pensions Analyst, you will play a key role in onboarding new pension schemes onto administration platforms, as well as supporting ongoing client work. This is a varied and technical role requiring strong analytical skills, attention to detail, and a solid understanding of pension scheme calculations and structures. You will work closely with administration teams, project managers, IT specialists, and third-party providers to ensure seamless delivery of technical solutions. Key Responsibilities Transition Activity Support the installation of Defined Benefit (DB) and Defined Contribution (DC) schemes onto administration systems Contribute to the technical delivery of transition projects Attend project meetings and provide technical input Produce and maintain detailed documentation, including data mapping and automation specifications Analyse pension data and create calculation specifications and test packs Carry out system testing, including regression and User Acceptance Testing (UAT) Manage technical timelines and ensure delivery against project plans Calculation Support Develop and maintain pension calculation automation Implement changes and enhancements to existing calculations Support administration and project teams with technical queries and deliverables Liaise with internal stakeholders and external providers Process Improvement Contribute to continuous improvement of systems and processes Support knowledge sharing and mentoring within the team Assist with wider technical initiatives across the business About You Essential Skills & Experience Experience within pensions administration or systems support Strong understanding of DB, DC, CARE, and hybrid pension schemes Proficient in Microsoft Excel and MS Office tools Experience using pensions administration systems (eg PenScope, Compendia, ProFund) Strong analytical and problem-solving abilities Excellent organisation and time management skills High attention to detail and accuracy Ability to work collaboratively and manage competing priorities Desirable Knowledge of SQL and/or C# Strong stakeholder management and communication skills Experience creating and maintaining technical documentation Ability to explain complex concepts clearly Proactive mindset with a focus on improvement and innovation What's on Offer Salary of £35,000 - £40,000 Annual discretionary bonus 25 days holiday with buy/sell flexibility Pension contributions and healthcare options Life assurance and employee discounts Flexible benefits package Employee assistance programme and digital GP Paid volunteering days Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role As our Business Development Manager, you will play a pivotal role in growing and shaping our local, national and international corporate market. You will research, manage and expertly progress inbound conference and banqueting enquiries from initial contact through to successful conclusion, while proactively identifying and developing new business opportunities. Combining commercial insight with a passion for building strong relationships, you'll position our venue as the first choice for corporate events, creating compelling solutions that meet client needs and drive sustainable revenue growth. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Drive new business growth and account development by proactively securing local, national and international conference and banqueting opportunities, while retaining and expanding relationships with key existing clients. Identify, target and convert new leads through market research, prospecting, client meetings and networking, progressing enquiries efficiently from initial contact through to contracted and invoiced business. Develop and deliver effective sales plans and strategies to achieve agreed targets, contributing to annual budgets and overall market strategy for the conference and banqueting sector. Actively promote the venue and its offering through client presentations, site visits, familiarisation trips, trade shows, networking events and collaborative campaigns with PR & Marketing. Monitor performance, trends and compliance by analysing sales data, preparing reports, tracking enquiry progress, ensuring adherence to sales procedures, and proposing improvements to enhance profitability, service quality and event offering. We are looking for someone with: Proven experience in business development or sales within conference, banqueting, hospitality, events or a related B2B environment, operating across local, national and/or international markets. A strong track record of winning new business and growing key accounts , with the commercial awareness to negotiate, close and maximise revenue opportunities. Experience working to sales targets and budgets , contributing to sales plans and using performance data to drive results and inform strategy. Confidence building relationships at all levels , from initial prospecting through to senior stakeholder management, face to face meetings and long term partnerships. Experience promoting a venue or service externally , including client presentations, site visits, networking, trade events and collaborative activity with marketing teams. Recruitment Process Outlined: 1st Stage- Intro Call with Talent Team 2nd Stage- Interview with Head of Sales (Associations) and General Manager - P&J Live Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
16/04/2026
Full time
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role As our Business Development Manager, you will play a pivotal role in growing and shaping our local, national and international corporate market. You will research, manage and expertly progress inbound conference and banqueting enquiries from initial contact through to successful conclusion, while proactively identifying and developing new business opportunities. Combining commercial insight with a passion for building strong relationships, you'll position our venue as the first choice for corporate events, creating compelling solutions that meet client needs and drive sustainable revenue growth. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Drive new business growth and account development by proactively securing local, national and international conference and banqueting opportunities, while retaining and expanding relationships with key existing clients. Identify, target and convert new leads through market research, prospecting, client meetings and networking, progressing enquiries efficiently from initial contact through to contracted and invoiced business. Develop and deliver effective sales plans and strategies to achieve agreed targets, contributing to annual budgets and overall market strategy for the conference and banqueting sector. Actively promote the venue and its offering through client presentations, site visits, familiarisation trips, trade shows, networking events and collaborative campaigns with PR & Marketing. Monitor performance, trends and compliance by analysing sales data, preparing reports, tracking enquiry progress, ensuring adherence to sales procedures, and proposing improvements to enhance profitability, service quality and event offering. We are looking for someone with: Proven experience in business development or sales within conference, banqueting, hospitality, events or a related B2B environment, operating across local, national and/or international markets. A strong track record of winning new business and growing key accounts , with the commercial awareness to negotiate, close and maximise revenue opportunities. Experience working to sales targets and budgets , contributing to sales plans and using performance data to drive results and inform strategy. Confidence building relationships at all levels , from initial prospecting through to senior stakeholder management, face to face meetings and long term partnerships. Experience promoting a venue or service externally , including client presentations, site visits, networking, trade events and collaborative activity with marketing teams. Recruitment Process Outlined: 1st Stage- Intro Call with Talent Team 2nd Stage- Interview with Head of Sales (Associations) and General Manager - P&J Live Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
This permanent role has a starting salary of £47,142 per annum, based on a 36 hour working week. We have a great opportunity to join our Surrey Outdoor Learning and Development team as a Business Development Manager. We support hybrid working with the right balance. We come together in person for 3 days per week on average (60% of the working week) and support working from home the rest of the time. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About The Role This is a new and exciting role covering all areas of Business Development for our successful and growing outdoor learning service. Surrey Outdoor Learning and Development (SOLD) is a self-financing service within Surrey County Council generating over £3.3 million of revenue with a strong vision and set of core values. We have ambitious financial targets and aspirations. The key priorities of this role will be to support the Senior Management team in leading the financial reporting and monitoring of the SOLD revenue and expenditure budget. There will be a requirement to provide regular, accurate intelligence and data on our business and financial model. You will be advising the Senior Leadership Team on a range of financial and business decisions. The role will also focus on overseeing all areas of Business Development including; new markets, pricing, terms and conditions of booking, staff utilisation, customer service, marketing, grants and other funding opportunities. You will work collaboratively with our amazing passionate team of outdoor learning professionals who deliver from three outdoor learning centres in and around Surrey. This role is varied and offers real opportunity to influence the strategic Business Model and financial sustainability of SOLD. This role requires direct line management responsibility for 3 team members currently, and major projects for the near future include: setting up thorough and accurate financial monitoring processes, auditing our business model including pricing structure, reviewing the marketing strategy and bookings process and identifying new revenue opportunities in line with our core values. This is a significantly important position for SOLD and you will work with our Senior Leadership team to contribute directly to our strategic goals and financial sustainability for the future. You will also make a meaningful difference to and impact on our direction of travel and strategic business decisions. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align withour behaviours: A degree in Business, Finance or related field Proven experience in securing funding and driving business growth. Knowledge of the education market and understanding of learning in the outdoors. Excellent analytical and problem-solving abilities, with a keen attention to detail. Proficient in financial analysis and the ability to analyse complex financial data. Strategic thinker with the ability to develop and execute effective business strategies Ability to work independently and as part of a team, with a strong work ethic and a proactive attitude. Excellent IT skills with a range of software applications Proven track record of excellent performance management of a staff team To apply, we request that you submit a CV and you will be asked the following 4 questions: Please tell us about your experience of managing large revenue and expenditure budgets of a similar scale to SOLD's. Please explain how you have influenced and made positive changes to a Business Development Plan of a similar sized organisation. Please tell us how would you deliver a Business audit and analysis process for an organisation like SOLD.What is your experience of performance management of teams? The job advert closes at 23:59 on 25th April 2026 with interviews planned on Wednesday 6th of May 2026. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Commitment Wording We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
16/04/2026
Full time
This permanent role has a starting salary of £47,142 per annum, based on a 36 hour working week. We have a great opportunity to join our Surrey Outdoor Learning and Development team as a Business Development Manager. We support hybrid working with the right balance. We come together in person for 3 days per week on average (60% of the working week) and support working from home the rest of the time. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About The Role This is a new and exciting role covering all areas of Business Development for our successful and growing outdoor learning service. Surrey Outdoor Learning and Development (SOLD) is a self-financing service within Surrey County Council generating over £3.3 million of revenue with a strong vision and set of core values. We have ambitious financial targets and aspirations. The key priorities of this role will be to support the Senior Management team in leading the financial reporting and monitoring of the SOLD revenue and expenditure budget. There will be a requirement to provide regular, accurate intelligence and data on our business and financial model. You will be advising the Senior Leadership Team on a range of financial and business decisions. The role will also focus on overseeing all areas of Business Development including; new markets, pricing, terms and conditions of booking, staff utilisation, customer service, marketing, grants and other funding opportunities. You will work collaboratively with our amazing passionate team of outdoor learning professionals who deliver from three outdoor learning centres in and around Surrey. This role is varied and offers real opportunity to influence the strategic Business Model and financial sustainability of SOLD. This role requires direct line management responsibility for 3 team members currently, and major projects for the near future include: setting up thorough and accurate financial monitoring processes, auditing our business model including pricing structure, reviewing the marketing strategy and bookings process and identifying new revenue opportunities in line with our core values. This is a significantly important position for SOLD and you will work with our Senior Leadership team to contribute directly to our strategic goals and financial sustainability for the future. You will also make a meaningful difference to and impact on our direction of travel and strategic business decisions. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align withour behaviours: A degree in Business, Finance or related field Proven experience in securing funding and driving business growth. Knowledge of the education market and understanding of learning in the outdoors. Excellent analytical and problem-solving abilities, with a keen attention to detail. Proficient in financial analysis and the ability to analyse complex financial data. Strategic thinker with the ability to develop and execute effective business strategies Ability to work independently and as part of a team, with a strong work ethic and a proactive attitude. Excellent IT skills with a range of software applications Proven track record of excellent performance management of a staff team To apply, we request that you submit a CV and you will be asked the following 4 questions: Please tell us about your experience of managing large revenue and expenditure budgets of a similar scale to SOLD's. Please explain how you have influenced and made positive changes to a Business Development Plan of a similar sized organisation. Please tell us how would you deliver a Business audit and analysis process for an organisation like SOLD.What is your experience of performance management of teams? The job advert closes at 23:59 on 25th April 2026 with interviews planned on Wednesday 6th of May 2026. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Commitment Wording We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Agile Delivery Manager Manchester - twice a month in the office £50,000 - £65,000 Our client in Manchester is currently on the lookout for an Agile Delivery Manager who will be responsible for performing the Scrum Master role with several delivery teams. You will be working with Agile practitioners to deliver complex software projects using agile methodologies and understand how to integrate their agile working into the business. Main duties and responsibilities: Act as the Scrum Master leading multiple agile delivery teams ensuring that the teams are supported throughout the development lifecycle, ceremonies are completed Ensure that your team(s) and deliveries adhere to the ES agile development framework and drive continual improvement Use appropriate metrics to track and forecast delivery, manage expectations and highlight and improve inefficiencies in ways of working Build and maintain strong relationships across key stakeholders Act as an Agile coach/mentor to your teams Play a key role in building a positive, supportive, and inclusive culture within your teams Provide effective and inclusive management and leadership to a team by supporting their personal development and helping to develop their skills and knowledge The following skills & experience will be useful: Experienced in leading the delivery of enterprise software projects using agile SCRUM methodologies and tools Proven ability to establish credibility and apply influence with technical team members, senior stakeholders and third-party contractors Experience of managing complex software changes to integrated production systems Experience in creating and managing project documentation and reporting suitable for a variety of audiences Proven ability to facilitate technical discussions Excellent mentoring and coaching to implement and improve agile methodologies and practices across experienced technical teams Some of the benefits that come with this role: 30 days annual leave + bank holidays 15% employer pension contribution Private medical insurance Free eyesight tests Courses, workshops and online learning for self development
16/04/2026
Full time
Agile Delivery Manager Manchester - twice a month in the office £50,000 - £65,000 Our client in Manchester is currently on the lookout for an Agile Delivery Manager who will be responsible for performing the Scrum Master role with several delivery teams. You will be working with Agile practitioners to deliver complex software projects using agile methodologies and understand how to integrate their agile working into the business. Main duties and responsibilities: Act as the Scrum Master leading multiple agile delivery teams ensuring that the teams are supported throughout the development lifecycle, ceremonies are completed Ensure that your team(s) and deliveries adhere to the ES agile development framework and drive continual improvement Use appropriate metrics to track and forecast delivery, manage expectations and highlight and improve inefficiencies in ways of working Build and maintain strong relationships across key stakeholders Act as an Agile coach/mentor to your teams Play a key role in building a positive, supportive, and inclusive culture within your teams Provide effective and inclusive management and leadership to a team by supporting their personal development and helping to develop their skills and knowledge The following skills & experience will be useful: Experienced in leading the delivery of enterprise software projects using agile SCRUM methodologies and tools Proven ability to establish credibility and apply influence with technical team members, senior stakeholders and third-party contractors Experience of managing complex software changes to integrated production systems Experience in creating and managing project documentation and reporting suitable for a variety of audiences Proven ability to facilitate technical discussions Excellent mentoring and coaching to implement and improve agile methodologies and practices across experienced technical teams Some of the benefits that come with this role: 30 days annual leave + bank holidays 15% employer pension contribution Private medical insurance Free eyesight tests Courses, workshops and online learning for self development
Business Development Manager - Groups Location: Edinburgh, Scotland (Hybrid) or fully remote if not local to office Salary: Depending on experience but very competitive! My client is a leading UK & Ireland inbound tour operator based in Edinburgh. They create tailored group travel experiences and pride themselves on strong industry relationships, destination expertise, and exceptional service. They're seeking an experienced Business Development Manager, with strong knowledge of Scotland and solid inbound group travel experience . You'll manage and grow client relationships, prepare creative and competitive group travel quotes, and help deliver seamless operations from first contact to final departure. Key Responsibilities as a Senior Business Development Executive: Build and maintain strong relationships with clients and suppliers. Seek leads for new clients in the European market Handle and convert group travel enquiries for Scotland. Create innovative, well-priced itineraries and proposals. Work with commercial and operations teams to ensure quality and profitability. Stay up to date on market trends, competitor activity, and supplier rates. Attend trade fairs and familiarisation trips as required. Experience needed for this Senior Business Development Executive role: Languages: Fluent in English Experience: In a UK inbound operator/DMC handling group travel and an understanding of Tourplan booking system. Knowledge: Strong understanding of Scotland as a destination, including pricing and suppliers. Skills: Excellent communication, organisation, and problem-solving skills. Mindset: Proactive, self-motivated, detail-oriented, and a great team player. Flexibility: Comfortable working to deadlines and travelling when needed. If you would like to join a dynamic, international team with real growth potential and career progression, click to apply or send your CV and cover letter to (url removed). Alternatively, give Nichola a call for more info on (phone number removed).
16/04/2026
Full time
Business Development Manager - Groups Location: Edinburgh, Scotland (Hybrid) or fully remote if not local to office Salary: Depending on experience but very competitive! My client is a leading UK & Ireland inbound tour operator based in Edinburgh. They create tailored group travel experiences and pride themselves on strong industry relationships, destination expertise, and exceptional service. They're seeking an experienced Business Development Manager, with strong knowledge of Scotland and solid inbound group travel experience . You'll manage and grow client relationships, prepare creative and competitive group travel quotes, and help deliver seamless operations from first contact to final departure. Key Responsibilities as a Senior Business Development Executive: Build and maintain strong relationships with clients and suppliers. Seek leads for new clients in the European market Handle and convert group travel enquiries for Scotland. Create innovative, well-priced itineraries and proposals. Work with commercial and operations teams to ensure quality and profitability. Stay up to date on market trends, competitor activity, and supplier rates. Attend trade fairs and familiarisation trips as required. Experience needed for this Senior Business Development Executive role: Languages: Fluent in English Experience: In a UK inbound operator/DMC handling group travel and an understanding of Tourplan booking system. Knowledge: Strong understanding of Scotland as a destination, including pricing and suppliers. Skills: Excellent communication, organisation, and problem-solving skills. Mindset: Proactive, self-motivated, detail-oriented, and a great team player. Flexibility: Comfortable working to deadlines and travelling when needed. If you would like to join a dynamic, international team with real growth potential and career progression, click to apply or send your CV and cover letter to (url removed). Alternatively, give Nichola a call for more info on (phone number removed).
Everyone else usually starts with a list of requirements what you must have done, where you must have worked. We prefer to start somewhere more meaningful. Before making a career move, every great sales professional wants to know five things: We are established 30 years of excellence in IT and Telecoms We are trusted over 4,000 clients served We do things properly customer-first with integrity at our core We invest in our people your success is our priority If we win, you win with no limits on your earning potential If you are looking to take your sales career forward with a strong, profitable MSP that genuinely does things the right way, we would welcome a conversation. The Role at a Glance: Field Business Development Manager (New Business Hunter) Worthing (1 day per week in office) Field-based / Hybrid £35,000 £40,000 base + uncapped commission (OTE £65,000+ year one, £85,000+ year two) Plus £400 per month car allowance + benefits Monday to Friday, 9 30 Company: Established leader in telecommunications and office technology Mission: Deliver reliable, high-quality service while building strong customer relationships Values: Customer First Own It Work as One Team Keep Improving Act with Integrity Pedigree: 30 years established 4,000 customers Partnerships: BT, Gamma, Vodafone, O2 & Nebula About Us: We are Overline Communications , a leading provider of telephony, IT and technology solutions across the UK and Europe, with a heritage dating back to 1994. We support organisations ranging from SMEs to large multinational businesses, delivering tailored solutions that solve real challenges and drive measurable outcomes. Our strength comes from our people. We invest in developing exceptional talent, enabling us to consistently deliver outstanding service and maintain our position at the forefront of the industry. Our culture is collaborative, ambitious and supportive, with leadership that is fully invested in your success. What You Will Be Doing This is a pure new business role. No account management. No renewals. No distractions. You will focus entirely on identifying, developing and closing new business opportunities. You will build your own pipeline through proactive outreach, networking and market insight, manage the full sales cycle from first conversation through to close, and consistently deliver against ambitious growth targets. This is a role for individuals who are motivated by winning, driven by results and want their performance to directly impact their earnings. About You You are a proven new business sales professional who thrives on generating your own opportunities and closing deals. A confident communicator and natural negotiator, you build rapport quickly and know how to influence outcomes. You bring energy, resilience and a strong internal drive to exceed targets, while staying organised and effective in a fast-paced environment. Ideally, you will have experience within IT, telecoms or MSP sales. However, we are equally open to individuals who can demonstrate the ability and mindset to successfully transition into this sector. You take ownership of your performance, operate with an entrepreneurial mindset and contribute positively to a wider team. With a full UK driving licence, your own vehicle and the flexibility to travel extensively, you are ready to go wherever the opportunity is. Why This Role This is more than just another sales role. It is an opportunity to join a business with real heritage, strong partnerships and a clear growth trajectory, where your contribution is visible, and your success is rewarded without limits. If you are looking for a role where you can take control of your earnings, be supported by a business that invests in you, and build a long-term career in a thriving sector, this is the opportunity to step into. Apply now for a fast-track path to our Leadership Team and take the next step in your sales career. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
16/04/2026
Full time
Everyone else usually starts with a list of requirements what you must have done, where you must have worked. We prefer to start somewhere more meaningful. Before making a career move, every great sales professional wants to know five things: We are established 30 years of excellence in IT and Telecoms We are trusted over 4,000 clients served We do things properly customer-first with integrity at our core We invest in our people your success is our priority If we win, you win with no limits on your earning potential If you are looking to take your sales career forward with a strong, profitable MSP that genuinely does things the right way, we would welcome a conversation. The Role at a Glance: Field Business Development Manager (New Business Hunter) Worthing (1 day per week in office) Field-based / Hybrid £35,000 £40,000 base + uncapped commission (OTE £65,000+ year one, £85,000+ year two) Plus £400 per month car allowance + benefits Monday to Friday, 9 30 Company: Established leader in telecommunications and office technology Mission: Deliver reliable, high-quality service while building strong customer relationships Values: Customer First Own It Work as One Team Keep Improving Act with Integrity Pedigree: 30 years established 4,000 customers Partnerships: BT, Gamma, Vodafone, O2 & Nebula About Us: We are Overline Communications , a leading provider of telephony, IT and technology solutions across the UK and Europe, with a heritage dating back to 1994. We support organisations ranging from SMEs to large multinational businesses, delivering tailored solutions that solve real challenges and drive measurable outcomes. Our strength comes from our people. We invest in developing exceptional talent, enabling us to consistently deliver outstanding service and maintain our position at the forefront of the industry. Our culture is collaborative, ambitious and supportive, with leadership that is fully invested in your success. What You Will Be Doing This is a pure new business role. No account management. No renewals. No distractions. You will focus entirely on identifying, developing and closing new business opportunities. You will build your own pipeline through proactive outreach, networking and market insight, manage the full sales cycle from first conversation through to close, and consistently deliver against ambitious growth targets. This is a role for individuals who are motivated by winning, driven by results and want their performance to directly impact their earnings. About You You are a proven new business sales professional who thrives on generating your own opportunities and closing deals. A confident communicator and natural negotiator, you build rapport quickly and know how to influence outcomes. You bring energy, resilience and a strong internal drive to exceed targets, while staying organised and effective in a fast-paced environment. Ideally, you will have experience within IT, telecoms or MSP sales. However, we are equally open to individuals who can demonstrate the ability and mindset to successfully transition into this sector. You take ownership of your performance, operate with an entrepreneurial mindset and contribute positively to a wider team. With a full UK driving licence, your own vehicle and the flexibility to travel extensively, you are ready to go wherever the opportunity is. Why This Role This is more than just another sales role. It is an opportunity to join a business with real heritage, strong partnerships and a clear growth trajectory, where your contribution is visible, and your success is rewarded without limits. If you are looking for a role where you can take control of your earnings, be supported by a business that invests in you, and build a long-term career in a thriving sector, this is the opportunity to step into. Apply now for a fast-track path to our Leadership Team and take the next step in your sales career. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
