IT Apprentice

Are you passionate about technology and ready to take your first step into an exciting IT career? OracleBio is offering a fantastic opportunity for a motivated and curious IT Apprentice to join our growing team and gain hands-on experience in a dynamic, professional environment.

This is more than just a support role - it's a chance to learn, develop, and build the foundations of a successful career in IT.

As an IT Apprentice, you'll play a key part in supporting the smooth day-to-day running of OracleBio's IT systems. Working closely with experienced IT Support Technicians and Senior Managers, you'll gain real-world exposure to technical support, systems administration, and IT operations across the organisation.

You'll be supported, mentored, and encouraged to grow your technical skills while contributing meaningfully to the business from day one.

Responsibilities:

• Provide friendly and professional first-line support to OracleBio staff for routine hardware, software, and access issues.
• Escalate more complex technical, infrastructure, or security matters appropriately.
• Troubleshoot basic technical problems under supervision.
• Assist with setting up and configuring laptops, user accounts, and peripheral devices.
• Support the maintenance of the company's laptop estate, including updates and software installations.
• Help manage image storage, file transfers, and data organisation in line with company procedures.
• Monitor system alerts and backup processes, reporting any concerns promptly.
• Maintain IT asset registers and equipment allocation records.
• Support licensing documentation and compliance tracking.
• Assist with documenting system changes and routine maintenance activities.
• Help maintain accurate infrastructure records and operational logs.

Desirable skills:

• We recruit based on aptitude and potential.
• Enthusiasm and a genuine interest in technology are essential.
• A quick learner with a curious mindset.
• Able to think on your feet and adapt to new situations.
• Comfortable working through complex challenges.
• Proactive, taking initiative and ownership.
• Naturally intellectually curious, eager to explore and improve.

Salary: £16,000 - £18,000 per annum.

Working hours: Monday to Friday, 9am - 5pm.

Benefits:

• 5% employer pension contribution.
• Discretionary annual bonus scheme.
• Cycle to Work scheme.
• Time accrual system, allowing you to earn additional days off each year.
• Hybrid working.

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.