Contract: 6 months fixed term contract, full-time Location: London (hybrid-working) Closing Date : 15 April 2026
About the role
The Programme Manager is responsible for leading and coordinating a portfolio of related projects to deliver strategic outcomes across Trinity College London’s UK and international markets.
The role focuses on ensuring cohesive programme delivery, aligning multiple workstreams, and driving successful rollout and adoption across diverse markets. It brings together cross-functional initiatives into a structured programme, ensuring alignment to organisational priorities, effective governance, and realisation of benefits at scale.
This is a critical role within change delivery, combining strategic oversight with a strong focus on execution, stakeholder alignment, and market adoption.
Your duties will include, but not limited to:
Lead the end-to-end delivery of programmes comprising multiple interdependent projects across business and technology domains.
Define programme structure, governance, and delivery approach to ensure alignment across workstreams.
Ensure coordination and integration of project outputs into a coherent programme outcome.
Drive large-scale rollout and adoption across international and multi-market environments.
Maintain focus on benefits realisation, ensuring outcomes deliver measurable value.
Establish and maintain programme governance, ensuring alignment with organisational frameworks.
Provide clear, consolidated reporting on programme progress, risks, dependencies, and outcomes.
Identify and manage cross-project risks, issues, and dependencies at programme level.
Support decision-making through structured insight and recommendations to senior stakeholders
Ensure effective prioritisation of resources in line with strategic objectives.
Engage senior stakeholders, market leads, and functional teams to ensure alignment and commitment to programme outcomes.
Act as a central point of coordination between UK and market teams.
Drive stakeholder engagement strategies to support successful rollout and adoption.
Communicate programme vision, progress, and impact clearly across all levels of the organisation.
Lead the adoption of programme outputs across markets, ensuring sustainable implementation.
Support organisational change and business process improvement initiatives.
Embed continuous improvement, lessons learned, and best practice across programme delivery.
Contribute to the development of programme management capability within the organisation.
About you
Demonstrable experience delivering complex programmes within international or multi-market environments.
Proven experience managing large-scale rollout and adoption initiatives.
Strong understanding of programme governance, risk management, and benefits realisation.
Experience aligning multiple projects within a programme or portfolio structure.
Strong strategic thinking with the ability to translate strategy into coordinated delivery.
Excellent stakeholder management and influencing skills at senior levels.
Clear and confident communicator across technical and non-technical audiences.
Collaborative, adaptable, and able to operate in complex, evolving environments.
Outcome-focused, with a strong emphasis on value and impact.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
02/04/2026
Full time
Contract: 6 months fixed term contract, full-time Location: London (hybrid-working) Closing Date : 15 April 2026
About the role
The Programme Manager is responsible for leading and coordinating a portfolio of related projects to deliver strategic outcomes across Trinity College London’s UK and international markets.
The role focuses on ensuring cohesive programme delivery, aligning multiple workstreams, and driving successful rollout and adoption across diverse markets. It brings together cross-functional initiatives into a structured programme, ensuring alignment to organisational priorities, effective governance, and realisation of benefits at scale.
This is a critical role within change delivery, combining strategic oversight with a strong focus on execution, stakeholder alignment, and market adoption.
Your duties will include, but not limited to:
Lead the end-to-end delivery of programmes comprising multiple interdependent projects across business and technology domains.
Define programme structure, governance, and delivery approach to ensure alignment across workstreams.
Ensure coordination and integration of project outputs into a coherent programme outcome.
Drive large-scale rollout and adoption across international and multi-market environments.
Maintain focus on benefits realisation, ensuring outcomes deliver measurable value.
Establish and maintain programme governance, ensuring alignment with organisational frameworks.
Provide clear, consolidated reporting on programme progress, risks, dependencies, and outcomes.
Identify and manage cross-project risks, issues, and dependencies at programme level.
Support decision-making through structured insight and recommendations to senior stakeholders
Ensure effective prioritisation of resources in line with strategic objectives.
Engage senior stakeholders, market leads, and functional teams to ensure alignment and commitment to programme outcomes.
Act as a central point of coordination between UK and market teams.
Drive stakeholder engagement strategies to support successful rollout and adoption.
Communicate programme vision, progress, and impact clearly across all levels of the organisation.
Lead the adoption of programme outputs across markets, ensuring sustainable implementation.
Support organisational change and business process improvement initiatives.
Embed continuous improvement, lessons learned, and best practice across programme delivery.
Contribute to the development of programme management capability within the organisation.
About you
Demonstrable experience delivering complex programmes within international or multi-market environments.
Proven experience managing large-scale rollout and adoption initiatives.
Strong understanding of programme governance, risk management, and benefits realisation.
Experience aligning multiple projects within a programme or portfolio structure.
Strong strategic thinking with the ability to translate strategy into coordinated delivery.
Excellent stakeholder management and influencing skills at senior levels.
Clear and confident communicator across technical and non-technical audiences.
Collaborative, adaptable, and able to operate in complex, evolving environments.
Outcome-focused, with a strong emphasis on value and impact.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Position
As a Senior Business Central Developer, you will play a vital role in developing & implementing the Business Central ERP platform for the global QBS business and all its entities, leveraging your development skills to provide customisations and enhancements to the Business Central ERP system and the Power platform for D365 Sales/Customer Service & Marketing Insights. You will have the opportunity to work closely with internal stakeholders to develop innovative solutions and contribute to the success of the Group ERP & CRM system. This role will become a key part of the global Change Advisory Board to agree a development roadmap.
What You'll Be Doing:
Providing second line Business Central support to users in multiple countries.
Collaborating with Key Users & Users to understand their business requirements and provide guidance on utilising the system's features and functionalities.
Developing customisations and extensions using AL within the Business Central environment, adhering to best practices and coding standards.
Developing customisations within the Power Platform to support the enhancement of the D365 Sales, Customer Service & Marketing environment
Conducting code reviews and ensure the quality and efficiency of the developed customizations.
Collaborating with cross-functional teams, including developers, consultants, and project managers, to deliver high-quality solutions to stakeholders.
Documenting technical solutions, issues, and resolutions for internal knowledge sharing and future reference.
Staying up-to-date with the latest trends and technologies related to Business Central.
Assisting in the testing and deployment of software updates, patches, and new releases of the ERP system.
Ensuring adherence SLAs & OLA’s and provide excellent customer service to internal & external stakeholders
Requirements
What You'll Bring:
At least 8 years’ experience in a Business Central developer role.
Strong experience in troubleshooting issues in Microsoft Business Central.
Proficiency in AL programming language with hands-on experience in developing customisations and extensions within Business Central v20 & later.
Experience enhancing & developing D365 Sales, Customer service and customer insights.
Proficiency in developing in the Microsoft Power Platform.
Solid technical experience & understanding of API integration (REST, SOAP, JSON/XML)
Developing EDI or B2B trading workflows
Solid understanding of SQL databases and ability to write efficient database queries.
Strong problem-solving and analytical skills to identify and resolve technical issues effectively.
Excellent communication skills and ability to work collaboratively in a team environment.
Detail-oriented with a strong commitment to delivering high-quality work.
Ability to manage multiple priorities and work efficiently in a fast-paced environment.
Experience with Collaboration & development tools such as Jira, Github, Azure devops or similar for issue tracking, version control and release management.
Preferred Skills:
Knowledge of SSRS & PowerBI would be beneficial but not essential.
Solid understanding of SQL databases and ability to write efficient database queries
Experience with integration/middleware platforms (e.g. Boomi)
Understanding of software development methodologies and best practices.
Other information
Benefits:
KPI quarterly bonus scheme
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle to work scheme
Life cover
Online retail discounts
Full training and development programme
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
As a Senior Business Central Developer, you will play a vital role in developing & implementing the Business Central ERP platform for the global QBS business and all its entities, leveraging your development skills to provide customisations and enhancements to the Business Central ERP system and the Power platform for D365 Sales/Customer Service & Marketing Insights. You will have the opportunity to work closely with internal stakeholders to develop innovative solutions and contribute to the success of the Group ERP & CRM system. This role will become a key part of the global Change Advisory Board to agree a development roadmap.
What You'll Be Doing:
Providing second line Business Central support to users in multiple countries.
Collaborating with Key Users & Users to understand their business requirements and provide guidance on utilising the system's features and functionalities.
Developing customisations and extensions using AL within the Business Central environment, adhering to best practices and coding standards.
Developing customisations within the Power Platform to support the enhancement of the D365 Sales, Customer Service & Marketing environment
Conducting code reviews and ensure the quality and efficiency of the developed customizations.
Collaborating with cross-functional teams, including developers, consultants, and project managers, to deliver high-quality solutions to stakeholders.
Documenting technical solutions, issues, and resolutions for internal knowledge sharing and future reference.
Staying up-to-date with the latest trends and technologies related to Business Central.
Assisting in the testing and deployment of software updates, patches, and new releases of the ERP system.
Ensuring adherence SLAs & OLA’s and provide excellent customer service to internal & external stakeholders
Requirements
What You'll Bring:
At least 8 years’ experience in a Business Central developer role.
Strong experience in troubleshooting issues in Microsoft Business Central.
Proficiency in AL programming language with hands-on experience in developing customisations and extensions within Business Central v20 & later.
Experience enhancing & developing D365 Sales, Customer service and customer insights.
Proficiency in developing in the Microsoft Power Platform.
Solid technical experience & understanding of API integration (REST, SOAP, JSON/XML)
Developing EDI or B2B trading workflows
Solid understanding of SQL databases and ability to write efficient database queries.
Strong problem-solving and analytical skills to identify and resolve technical issues effectively.
Excellent communication skills and ability to work collaboratively in a team environment.
Detail-oriented with a strong commitment to delivering high-quality work.
Ability to manage multiple priorities and work efficiently in a fast-paced environment.
Experience with Collaboration & development tools such as Jira, Github, Azure devops or similar for issue tracking, version control and release management.
Preferred Skills:
Knowledge of SSRS & PowerBI would be beneficial but not essential.
Solid understanding of SQL databases and ability to write efficient database queries
Experience with integration/middleware platforms (e.g. Boomi)
Understanding of software development methodologies and best practices.
Other information
Benefits:
KPI quarterly bonus scheme
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle to work scheme
Life cover
Online retail discounts
Full training and development programme
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Position
As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following:
Deliver on the Vendor’s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.)
Global lead for the vendor but responsible to deliver on set territory, UK&I
Plan growth strategies and support marketing events
Create GTM strategy regionally and support local Product Managers to execute
Invoice a minimum of £30k in MDF for the vendor quarterly
Maintain NR % Growth according to company budget every year, i.e. 15%+
Increase the company’s success and develop a sustainable strategy within your category
Proactively manage the vendor relationship
Identify suspects, prospects and drive deal registrations
Organise enablement sessions with resellers and support local product managers to do so
Engage regularly with top customers for your vendor
Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales
Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities
Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing
Strategic planning, development, and management of the respective category with a clear 3-year roadmap
Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors)
Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder
Arrange sales and technical training (promote USP)
Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets
Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners
Identify, qualify and on-board new strategic partners and effectively manage the deal registration process
Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement
Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction
Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP)
Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.)
Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit
Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors
Build and develop a solid reoccurring channel of business for both the vendor and QBS
Define, monitor and control of the category relevant KPIs to achieve the OKRs
Keep up to date with knowledge of the company’s product portfolio
To work within a team and ensure a pleasant working environment
To continually keep abreast of new procedures and implement when necessary
Any other tasks that may occur from day to day within the department
Requirements
What You'll Bring:
2-3 years’ experience in product management or similar roles
Knowledge of the market and industry
Proven track record exceeding sales targets gained in a similar environment
Experience and proven ability on analysis, positioning, promoting vendor products to market
Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers
Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues
Great people/collaborative skills paired with a high level of assertiveness
Proficient with Microsoft office
Other information
Benefits:
£54,633 per annum
Discretionary bonus scheme
Excellent contributory pension scheme
Private medical insurance
Healthcare scheme
Cycle to Work scheme
Life cover
Online retails discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
23/03/2026
Full time
Position
As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following:
Deliver on the Vendor’s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.)
Global lead for the vendor but responsible to deliver on set territory, UK&I
Plan growth strategies and support marketing events
Create GTM strategy regionally and support local Product Managers to execute
Invoice a minimum of £30k in MDF for the vendor quarterly
Maintain NR % Growth according to company budget every year, i.e. 15%+
Increase the company’s success and develop a sustainable strategy within your category
Proactively manage the vendor relationship
Identify suspects, prospects and drive deal registrations
Organise enablement sessions with resellers and support local product managers to do so
Engage regularly with top customers for your vendor
Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales
Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities
Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing
Strategic planning, development, and management of the respective category with a clear 3-year roadmap
Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors)
Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder
Arrange sales and technical training (promote USP)
Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets
Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners
Identify, qualify and on-board new strategic partners and effectively manage the deal registration process
Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement
Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction
Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP)
Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.)
Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit
Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors
Build and develop a solid reoccurring channel of business for both the vendor and QBS
Define, monitor and control of the category relevant KPIs to achieve the OKRs
Keep up to date with knowledge of the company’s product portfolio
To work within a team and ensure a pleasant working environment
To continually keep abreast of new procedures and implement when necessary
Any other tasks that may occur from day to day within the department
Requirements
What You'll Bring:
2-3 years’ experience in product management or similar roles
Knowledge of the market and industry
Proven track record exceeding sales targets gained in a similar environment
Experience and proven ability on analysis, positioning, promoting vendor products to market
Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers
Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues
Great people/collaborative skills paired with a high level of assertiveness
Proficient with Microsoft office
Other information
Benefits:
£54,633 per annum
Discretionary bonus scheme
Excellent contributory pension scheme
Private medical insurance
Healthcare scheme
Cycle to Work scheme
Life cover
Online retails discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Position
The Account Executive based at our offices in Ealing will be responsible for the following:
Build trust and rapport with partners to exercise cross-sell opportunities
Proactively make one hours of outbound calls daily to lapsed and potential customers
Work with the Sales Manager to strategically attract a wider target market
Create/generate new leads of your own
Provide partner feedback to the business and assist with the creation of ongoing partner engagement initiatives
Maintain existing revenue by cultivating strong relationships with existing partners
Account management of House Accounts, including mapping customer accounts and conducting gap analysis
Nurture and re-engage any leads not ready for sale
Onboard new partners and assist with account set up and partner relations
Be proactive, with outbound calls/emails, ensure you are profiling effectively, generating opportunities and building business relationships
Negotiate terms and pricing/discounts with customers
Provide weekly report and updates on pipeline
Ensure that you achieve your targets whilst increasing turnover and margin
Ensure shortfalls in targets are highlighted, discussed and remedied at the earliest opportunity
Accurately generate quotes, follow up/chase/negotiate/revise/close and process sales order accordingly for specific partners when required
Process and management of sales orders accurately
Provide customer orders to purchasing for ordering
Chase ETA’s through purchasing and directly and liaise with customers
Respond to customer complaints in a professional manner
Ensure that data within the CRM is correct and up to date
Manage and maintain the relationship of existing and new leads
Requirements
What you'll bring:
Minimum of 24 months sales experience in one of the following environments: call centre, face-to-face, telesales and account management
Strong interpersonal and excellent telephone communication skills, with the ability to communicate at all levels
Positive, proactive self-starter, with a ‘can do’ attitude.
Ability to work, manage, exceed targets and close.
Experience in pipeline management and KPI targets.
Proficient with Microsoft office and computer literate.
Experience/knowledge within the IT/Software sector
Other information
Benefits:
£32,000 - £34,000
Commission
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle to work scheme
Life cover
Online retail discounts
Full training and development programme
The role is a mix of 2 home working days and 3 office-based days, candidates should therefore have a reasonable commute to our Ealing office. Working hours 9.00am – 5.30pm Monday to Friday.
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
The Account Executive based at our offices in Ealing will be responsible for the following:
Build trust and rapport with partners to exercise cross-sell opportunities
Proactively make one hours of outbound calls daily to lapsed and potential customers
Work with the Sales Manager to strategically attract a wider target market
Create/generate new leads of your own
Provide partner feedback to the business and assist with the creation of ongoing partner engagement initiatives
Maintain existing revenue by cultivating strong relationships with existing partners
Account management of House Accounts, including mapping customer accounts and conducting gap analysis
Nurture and re-engage any leads not ready for sale
Onboard new partners and assist with account set up and partner relations
Be proactive, with outbound calls/emails, ensure you are profiling effectively, generating opportunities and building business relationships
Negotiate terms and pricing/discounts with customers
Provide weekly report and updates on pipeline
Ensure that you achieve your targets whilst increasing turnover and margin
Ensure shortfalls in targets are highlighted, discussed and remedied at the earliest opportunity
Accurately generate quotes, follow up/chase/negotiate/revise/close and process sales order accordingly for specific partners when required
Process and management of sales orders accurately
Provide customer orders to purchasing for ordering
Chase ETA’s through purchasing and directly and liaise with customers
Respond to customer complaints in a professional manner
Ensure that data within the CRM is correct and up to date
Manage and maintain the relationship of existing and new leads
Requirements
What you'll bring:
Minimum of 24 months sales experience in one of the following environments: call centre, face-to-face, telesales and account management
Strong interpersonal and excellent telephone communication skills, with the ability to communicate at all levels
Positive, proactive self-starter, with a ‘can do’ attitude.
Ability to work, manage, exceed targets and close.
Experience in pipeline management and KPI targets.
Proficient with Microsoft office and computer literate.
Experience/knowledge within the IT/Software sector
Other information
Benefits:
£32,000 - £34,000
Commission
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle to work scheme
Life cover
Online retail discounts
Full training and development programme
The role is a mix of 2 home working days and 3 office-based days, candidates should therefore have a reasonable commute to our Ealing office. Working hours 9.00am – 5.30pm Monday to Friday.
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Foreign, Commonwealth & Development Office
London, UK
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
06/02/2026
Full time
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Change Communications Manager - Contract - 6 months+ I have a great contract opportunity for a strong Change Communications Manager with experience in large-scale transformations. My client is looking for someone with excellent experience driving user adoption for new tech. An ideal candidate will be able to translate complex technical milestones into clear, engaging stakeholder communications. Location: Remote. Length: 6 months with view to extend IR35 Status: Awaiting Determination Rate: Dependent on experience. Required experience will include: Change Management & Comms: Proven experience delivering communication strategies for tech and IT. Technical Literacy: Ability to understand and explain digital concepts to non-technical users. Stakeholder Engagement: Experience working with senior leadership and technical teams to manage the "people side". Content Creation: Producing high-quality newsletters, user guides, and briefing packs. If you are interested in this Change Communications Manager role please apply with your most recent CV. Alternatively email me on Jordan . co . uk Change Communications Manager - Contract - 6 months+ Randstad Technologies is acting as an Employment Business in relation to this vacancy.
04/04/2026
Contractor
Change Communications Manager - Contract - 6 months+ I have a great contract opportunity for a strong Change Communications Manager with experience in large-scale transformations. My client is looking for someone with excellent experience driving user adoption for new tech. An ideal candidate will be able to translate complex technical milestones into clear, engaging stakeholder communications. Location: Remote. Length: 6 months with view to extend IR35 Status: Awaiting Determination Rate: Dependent on experience. Required experience will include: Change Management & Comms: Proven experience delivering communication strategies for tech and IT. Technical Literacy: Ability to understand and explain digital concepts to non-technical users. Stakeholder Engagement: Experience working with senior leadership and technical teams to manage the "people side". Content Creation: Producing high-quality newsletters, user guides, and briefing packs. If you are interested in this Change Communications Manager role please apply with your most recent CV. Alternatively email me on Jordan . co . uk Change Communications Manager - Contract - 6 months+ Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Regional Business Development Manager Yorkshire and Humberside Permanent/full-time Location: Field-based throughout Yorkshire (precise regional remit to be agreed on an individual basis) Salary: £26-32k base (depending on experience) + commission (£40-50k OTE) + £3k car allowance Own your patch. Launch a new product. Earn £40-50k OTE in year one. You ll be the face of Bar Juice 5000 and SNÜ, a well-established e-liquid product and our entrant into the nicotine pouch space respectively. Your focus will be generating new business in your area with flexibility around how your patch is defined and what you re doing to go after it. You ll also manage your own accounts, so looking after existing customers will still be a key part of what you re doing day in day out. Regional Business Development Manager: What you ll do Drive existing business and new business across vape retailers, convenience stores and similar outlets Own your territory, pipeline and strategy from first contact through to close Keep and manage the accounts you bring on Build strong buying relationships with store owners and managers What you ll need Experience in working with vaping, nicotine or tobacco products A full UK driving licence and access to your own vehicle (which you ll be reimbursed monthly for using on our behalf) About 3-4 years experience years in business Prior experience in a field-based role FMCG or impulse product/sector experience is useful, but not a dealbreaker Confidence using CRM software tools such as Salesforce, HubSpot There s no pressure cooker culture here. You ll be part of a delivery-first set-up with a smart-casual dress code where you re trusted to get on with things and do your job. You ll have the tools and support you need, without any of us breathing down your neck. Sometimes you ll get together with your colleagues on-site in Bolton, but these occasions will be few and far between (once a quarter or so). The rest will be in the field, and you ll be reimbursed for your mileage and vehicle usage through a car allowance (paid monthly). You ll also get the chance to represent our brands at trade shows and industry events, and we ll make sure that you re always kept up to date with product compliance as needed. In an ideal world, you ll be happy covering cities such as Leeds and Sheffield, plus everywhere in between. But within reason, we re happy to compromise on this for the right people. About the company You ll be joining the Klinsmann Partnership Ltd, where we are committed to revolutionising the vaping and nicotine product industries through innovation, sustainability, and global distribution. We own and operate some of the leading brands in these industries, focusing on delivering high-quality, responsibly sourced products to consumers worldwide. You ll be helping us grow brands in our portfolio such as Bar Juice 5000 Nicotine Salt E-Liquid, a game-changing product, and SNÜ Nicotine Pouches, our latest innovation and launch product into the nicotine pouch space. Apply Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later. Or if you have any questions first, you can email them over. Everyone will receive a response.
04/04/2026
Full time
Regional Business Development Manager Yorkshire and Humberside Permanent/full-time Location: Field-based throughout Yorkshire (precise regional remit to be agreed on an individual basis) Salary: £26-32k base (depending on experience) + commission (£40-50k OTE) + £3k car allowance Own your patch. Launch a new product. Earn £40-50k OTE in year one. You ll be the face of Bar Juice 5000 and SNÜ, a well-established e-liquid product and our entrant into the nicotine pouch space respectively. Your focus will be generating new business in your area with flexibility around how your patch is defined and what you re doing to go after it. You ll also manage your own accounts, so looking after existing customers will still be a key part of what you re doing day in day out. Regional Business Development Manager: What you ll do Drive existing business and new business across vape retailers, convenience stores and similar outlets Own your territory, pipeline and strategy from first contact through to close Keep and manage the accounts you bring on Build strong buying relationships with store owners and managers What you ll need Experience in working with vaping, nicotine or tobacco products A full UK driving licence and access to your own vehicle (which you ll be reimbursed monthly for using on our behalf) About 3-4 years experience years in business Prior experience in a field-based role FMCG or impulse product/sector experience is useful, but not a dealbreaker Confidence using CRM software tools such as Salesforce, HubSpot There s no pressure cooker culture here. You ll be part of a delivery-first set-up with a smart-casual dress code where you re trusted to get on with things and do your job. You ll have the tools and support you need, without any of us breathing down your neck. Sometimes you ll get together with your colleagues on-site in Bolton, but these occasions will be few and far between (once a quarter or so). The rest will be in the field, and you ll be reimbursed for your mileage and vehicle usage through a car allowance (paid monthly). You ll also get the chance to represent our brands at trade shows and industry events, and we ll make sure that you re always kept up to date with product compliance as needed. In an ideal world, you ll be happy covering cities such as Leeds and Sheffield, plus everywhere in between. But within reason, we re happy to compromise on this for the right people. About the company You ll be joining the Klinsmann Partnership Ltd, where we are committed to revolutionising the vaping and nicotine product industries through innovation, sustainability, and global distribution. We own and operate some of the leading brands in these industries, focusing on delivering high-quality, responsibly sourced products to consumers worldwide. You ll be helping us grow brands in our portfolio such as Bar Juice 5000 Nicotine Salt E-Liquid, a game-changing product, and SNÜ Nicotine Pouches, our latest innovation and launch product into the nicotine pouch space. Apply Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later. Or if you have any questions first, you can email them over. Everyone will receive a response.
Regional Business Development Manager Yorkshire and Humberside Permanent/full-time Location: Field-based throughout Yorkshire (precise regional remit to be agreed on an individual basis) Salary: £26-32k base (depending on experience) + commission (£40-50k OTE) + £3k car allowance Own your patch. Launch a new product. Earn £40-50k OTE in year one. You ll be the face of Bar Juice 5000 and SNÜ, a well-established e-liquid product and our entrant into the nicotine pouch space respectively. Your focus will be generating new business in your area with flexibility around how your patch is defined and what you re doing to go after it. You ll also manage your own accounts, so looking after existing customers will still be a key part of what you re doing day in day out. Regional Business Development Manager: What you ll do Drive existing business and new business across vape retailers, convenience stores and similar outlets Own your territory, pipeline and strategy from first contact through to close Keep and manage the accounts you bring on Build strong buying relationships with store owners and managers What you ll need Experience in working with vaping, nicotine or tobacco products A full UK driving licence and access to your own vehicle (which you ll be reimbursed monthly for using on our behalf) About 3-4 years experience years in business Prior experience in a field-based role FMCG or impulse product/sector experience is useful, but not a dealbreaker Confidence using CRM software tools such as Salesforce, HubSpot There s no pressure cooker culture here. You ll be part of a delivery-first set-up with a smart-casual dress code where you re trusted to get on with things and do your job. You ll have the tools and support you need, without any of us breathing down your neck. Sometimes you ll get together with your colleagues on-site in Bolton, but these occasions will be few and far between (once a quarter or so). The rest will be in the field, and you ll be reimbursed for your mileage and vehicle usage through a car allowance (paid monthly). You ll also get the chance to represent our brands at trade shows and industry events, and we ll make sure that you re always kept up to date with product compliance as needed. In an ideal world, you ll be happy covering cities such as Leeds and Sheffield, plus everywhere in between. But within reason, we re happy to compromise on this for the right people. About the company You ll be joining the Klinsmann Partnership Ltd, where we are committed to revolutionising the vaping and nicotine product industries through innovation, sustainability, and global distribution. We own and operate some of the leading brands in these industries, focusing on delivering high-quality, responsibly sourced products to consumers worldwide. You ll be helping us grow brands in our portfolio such as Bar Juice 5000 Nicotine Salt E-Liquid, a game-changing product, and SNÜ Nicotine Pouches, our latest innovation and launch product into the nicotine pouch space. Apply Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later. Or if you have any questions first, you can email them over. Everyone will receive a response.
04/04/2026
Full time
Regional Business Development Manager Yorkshire and Humberside Permanent/full-time Location: Field-based throughout Yorkshire (precise regional remit to be agreed on an individual basis) Salary: £26-32k base (depending on experience) + commission (£40-50k OTE) + £3k car allowance Own your patch. Launch a new product. Earn £40-50k OTE in year one. You ll be the face of Bar Juice 5000 and SNÜ, a well-established e-liquid product and our entrant into the nicotine pouch space respectively. Your focus will be generating new business in your area with flexibility around how your patch is defined and what you re doing to go after it. You ll also manage your own accounts, so looking after existing customers will still be a key part of what you re doing day in day out. Regional Business Development Manager: What you ll do Drive existing business and new business across vape retailers, convenience stores and similar outlets Own your territory, pipeline and strategy from first contact through to close Keep and manage the accounts you bring on Build strong buying relationships with store owners and managers What you ll need Experience in working with vaping, nicotine or tobacco products A full UK driving licence and access to your own vehicle (which you ll be reimbursed monthly for using on our behalf) About 3-4 years experience years in business Prior experience in a field-based role FMCG or impulse product/sector experience is useful, but not a dealbreaker Confidence using CRM software tools such as Salesforce, HubSpot There s no pressure cooker culture here. You ll be part of a delivery-first set-up with a smart-casual dress code where you re trusted to get on with things and do your job. You ll have the tools and support you need, without any of us breathing down your neck. Sometimes you ll get together with your colleagues on-site in Bolton, but these occasions will be few and far between (once a quarter or so). The rest will be in the field, and you ll be reimbursed for your mileage and vehicle usage through a car allowance (paid monthly). You ll also get the chance to represent our brands at trade shows and industry events, and we ll make sure that you re always kept up to date with product compliance as needed. In an ideal world, you ll be happy covering cities such as Leeds and Sheffield, plus everywhere in between. But within reason, we re happy to compromise on this for the right people. About the company You ll be joining the Klinsmann Partnership Ltd, where we are committed to revolutionising the vaping and nicotine product industries through innovation, sustainability, and global distribution. We own and operate some of the leading brands in these industries, focusing on delivering high-quality, responsibly sourced products to consumers worldwide. You ll be helping us grow brands in our portfolio such as Bar Juice 5000 Nicotine Salt E-Liquid, a game-changing product, and SNÜ Nicotine Pouches, our latest innovation and launch product into the nicotine pouch space. Apply Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later. Or if you have any questions first, you can email them over. Everyone will receive a response.
CALLING ALL TRAVEL AGENCY SALES MANAGERS/BDM'S Leading luxury Travel Company are looking for an experienced Agency Sales Manager/Business Development Manager who is passionate about all things travel. My client is a highly reputable, luxury tour operator and they are currently looking to recruit an experienced Business Development Manager to help develop and grow their presence within the travel agency community of the South Territory. This is an excellent opportunity to work for a well-established, luxury tour operator. As Business Development Manager you will be responsible for growing the company's market share, looking after dedicated accounts, creating new/nurturing existing business relationships, promoting a positive image to all UK Travel Agents, and representing the brand and industry events. JOB DESCRIPTION: This role would suit someone who is sales driven, thrives on seeking out new business opportunities and is looking for the next step in an already successful career in this area. We are looking for someone with an overall passion for travel and acts as a positive brand ambassador. AREA COVERING - SOUTH UK Main Duties and Responsibilities Represent the company on the road, nurturing travel agent relationships Review & analyse sales figures to identify trends and changes in performance levels in order to take necessary action Feed market intelligence back into the business Develop & maintain in-depth understanding of industry and key trends Plan and host training events, road shows and overseas educational/familiarisation trips for key groups of travel industry partners Work with our Travel Experts team to improve agent communication, service & resolve booking issues Engage in close working relationships with key suppliers, to further encourage supplier investment with partners Negotiate favourable commercial terms with national accounts EXPERIENCE REQUIRED: Minimum of two years' experience in a field-based role within the travel industry (ideally with a tour operator) Be able to demonstrate a proven successful record in travel account management, giving examples of how new business partners have been brought on board Possess extensive existing relationships with travel agents in South territory Experienced and confident in dealing with national accounts in your territory and negotiating commercial terms Possess a 'can-do' attitude and represent the brand to the highest level in the UK and abroad Be well-organised with the ability to forward plan on sales calls, meetings, joint marketing activity, events, and training Must be flexible and prepared to travel extensively throughout the South territory as defined above in line with current and potential business) working extra hours including some weekends and evenings when required Be confident utilising social media channels to promote yourself and the company Have the ability to quickly build and foster good internal relationships to gain greater support around you when out of the office Display strong communication and presentation skills at all levels (from home workers to travel agent teams and business owners and Directors) Show confidence and ease when dealing with senior figures within the company and the wider industry THE PACKAGE: This offers a fantastic base salary plus car allowance, bonus and incentives We are a friendly bunch, we listen to our staff, treat everyone fairly, celebrate long service and loyalty, are flexible, fun, and sociable to create the best environment we can for our employees to flourish. We offer: Discounts on Travel and Holidays 25 Days Holiday plus UK Bank Holidays Company Car Work laptop and Phone Standard Life Pension - 3% Employer Contribution, 5% Employee Social Events: Summer Party, Christmas Party, Quiz nights and other socials. Fresh Fruit in the offices INTERESTED? Follow the instructions to apply, attaching your CV. This vacancy is being managed by (url removed) / (phone number removed)
04/04/2026
Full time
CALLING ALL TRAVEL AGENCY SALES MANAGERS/BDM'S Leading luxury Travel Company are looking for an experienced Agency Sales Manager/Business Development Manager who is passionate about all things travel. My client is a highly reputable, luxury tour operator and they are currently looking to recruit an experienced Business Development Manager to help develop and grow their presence within the travel agency community of the South Territory. This is an excellent opportunity to work for a well-established, luxury tour operator. As Business Development Manager you will be responsible for growing the company's market share, looking after dedicated accounts, creating new/nurturing existing business relationships, promoting a positive image to all UK Travel Agents, and representing the brand and industry events. JOB DESCRIPTION: This role would suit someone who is sales driven, thrives on seeking out new business opportunities and is looking for the next step in an already successful career in this area. We are looking for someone with an overall passion for travel and acts as a positive brand ambassador. AREA COVERING - SOUTH UK Main Duties and Responsibilities Represent the company on the road, nurturing travel agent relationships Review & analyse sales figures to identify trends and changes in performance levels in order to take necessary action Feed market intelligence back into the business Develop & maintain in-depth understanding of industry and key trends Plan and host training events, road shows and overseas educational/familiarisation trips for key groups of travel industry partners Work with our Travel Experts team to improve agent communication, service & resolve booking issues Engage in close working relationships with key suppliers, to further encourage supplier investment with partners Negotiate favourable commercial terms with national accounts EXPERIENCE REQUIRED: Minimum of two years' experience in a field-based role within the travel industry (ideally with a tour operator) Be able to demonstrate a proven successful record in travel account management, giving examples of how new business partners have been brought on board Possess extensive existing relationships with travel agents in South territory Experienced and confident in dealing with national accounts in your territory and negotiating commercial terms Possess a 'can-do' attitude and represent the brand to the highest level in the UK and abroad Be well-organised with the ability to forward plan on sales calls, meetings, joint marketing activity, events, and training Must be flexible and prepared to travel extensively throughout the South territory as defined above in line with current and potential business) working extra hours including some weekends and evenings when required Be confident utilising social media channels to promote yourself and the company Have the ability to quickly build and foster good internal relationships to gain greater support around you when out of the office Display strong communication and presentation skills at all levels (from home workers to travel agent teams and business owners and Directors) Show confidence and ease when dealing with senior figures within the company and the wider industry THE PACKAGE: This offers a fantastic base salary plus car allowance, bonus and incentives We are a friendly bunch, we listen to our staff, treat everyone fairly, celebrate long service and loyalty, are flexible, fun, and sociable to create the best environment we can for our employees to flourish. We offer: Discounts on Travel and Holidays 25 Days Holiday plus UK Bank Holidays Company Car Work laptop and Phone Standard Life Pension - 3% Employer Contribution, 5% Employee Social Events: Summer Party, Christmas Party, Quiz nights and other socials. Fresh Fruit in the offices INTERESTED? Follow the instructions to apply, attaching your CV. This vacancy is being managed by (url removed) / (phone number removed)
Programme Manager Transition, Transformation and Agile Delivery Must have an Active SC Clearance An opportunity has arisen for a Programme Manager Transition, Transformation and Agile Delivery to join a high performing Defence and National Security environment. This role focuses on leading complex change programmes that support secure transformation, operational improvement, and Agile delivery across regulated programmes. Flexible working is available from day one, with part time options considered. About the Role - Programme Manager Transition, Transformation and Agile Delivery As a Programme Manager Transition, Transformation and Agile Delivery , you will lead transition, transformation, recovery, and Agile programmes across Defence and National Security customers. You will operate as part of a Centre of Excellence, supporting bids, transitions into delivery, and rapid turnaround or recovery initiatives. You will manage multi disciplinary delivery teams across direct and matrix structures, including partners and customer teams. You will apply Agile and hybrid delivery approaches, embedding strong governance, RAID management, benefits tracking, and assurance. You will maintain compliance with Defence delivery frameworks, security standards, and regulatory requirements. What We're Looking For - Programme Manager Transition, Transformation and Agile Delivery Proven experience leading complex Transition and Transformation programmes in Defence or secure environments. Strong knowledge of Agile and hybrid delivery methods including Scrum, Kanban, and SAFe. Demonstrated end to end programme management capability including planning, financial control, and assurance. Experience operating within Centres of Excellence or multi programme delivery functions. Strong senior stakeholder engagement and communication skills. Experience supporting bids, transition planning, and governance design. Professional certifications such as MSP, PRINCE2 Practitioner, ITIL, or Agile frameworks. Deliver high impact secure change as a Programme Manager Transition, Transformation and Agile Delivery . To apply, please send your CV by pressing the apply button.
04/04/2026
Contractor
Programme Manager Transition, Transformation and Agile Delivery Must have an Active SC Clearance An opportunity has arisen for a Programme Manager Transition, Transformation and Agile Delivery to join a high performing Defence and National Security environment. This role focuses on leading complex change programmes that support secure transformation, operational improvement, and Agile delivery across regulated programmes. Flexible working is available from day one, with part time options considered. About the Role - Programme Manager Transition, Transformation and Agile Delivery As a Programme Manager Transition, Transformation and Agile Delivery , you will lead transition, transformation, recovery, and Agile programmes across Defence and National Security customers. You will operate as part of a Centre of Excellence, supporting bids, transitions into delivery, and rapid turnaround or recovery initiatives. You will manage multi disciplinary delivery teams across direct and matrix structures, including partners and customer teams. You will apply Agile and hybrid delivery approaches, embedding strong governance, RAID management, benefits tracking, and assurance. You will maintain compliance with Defence delivery frameworks, security standards, and regulatory requirements. What We're Looking For - Programme Manager Transition, Transformation and Agile Delivery Proven experience leading complex Transition and Transformation programmes in Defence or secure environments. Strong knowledge of Agile and hybrid delivery methods including Scrum, Kanban, and SAFe. Demonstrated end to end programme management capability including planning, financial control, and assurance. Experience operating within Centres of Excellence or multi programme delivery functions. Strong senior stakeholder engagement and communication skills. Experience supporting bids, transition planning, and governance design. Professional certifications such as MSP, PRINCE2 Practitioner, ITIL, or Agile frameworks. Deliver high impact secure change as a Programme Manager Transition, Transformation and Agile Delivery . To apply, please send your CV by pressing the apply button.
IDAM Engineer Must have an Active DV Clearance An excellent opportunity has arisen for an IDAM Engineer to join a secure and fast paced Defence and National Security programme. You will design and deliver enterprise grade identity and access management solutions while working in a multi skilled agile team focused on high assurance environments. About the Role - IDAM Engineer As an IDAM Engineer , you will design and implement secure identity and access management solutions across on premises environments. You will create high level and low level designs and maintain all supporting documentation to meet governance and review requirements. The role involves integrating IDAM capabilities across security, infrastructure, and DevOps teams to ensure alignment with existing platforms and future user needs. You will own delivery of work packages from design through to implementation and ongoing change, ensuring functional and non functional requirements are met. What We're Looking For - IDAM Engineer Strong experience with on premise identity products such as NetIQ, One Identity Manager, Forefront Identity Manager, or SailPoint . Extensive knowledge of Identity and Access Management technologies and standards. Proven ability to create and maintain HLDs and LLDs for identity solutions. Experience with role based access control , access request processes, and identity governance. Strong understanding of Windows Enterprise technologies , PowerShell scripting, and automation. Awareness of automated testing approaches within secure environments. Experience working within Agile delivery frameworks. Ability to provide SME level guidance to teams and stakeholders. Lead secure identity services and shape the future of access management as an IDAM Engineer . To apply, please send your CV by pressing the apply button.
04/04/2026
Contractor
IDAM Engineer Must have an Active DV Clearance An excellent opportunity has arisen for an IDAM Engineer to join a secure and fast paced Defence and National Security programme. You will design and deliver enterprise grade identity and access management solutions while working in a multi skilled agile team focused on high assurance environments. About the Role - IDAM Engineer As an IDAM Engineer , you will design and implement secure identity and access management solutions across on premises environments. You will create high level and low level designs and maintain all supporting documentation to meet governance and review requirements. The role involves integrating IDAM capabilities across security, infrastructure, and DevOps teams to ensure alignment with existing platforms and future user needs. You will own delivery of work packages from design through to implementation and ongoing change, ensuring functional and non functional requirements are met. What We're Looking For - IDAM Engineer Strong experience with on premise identity products such as NetIQ, One Identity Manager, Forefront Identity Manager, or SailPoint . Extensive knowledge of Identity and Access Management technologies and standards. Proven ability to create and maintain HLDs and LLDs for identity solutions. Experience with role based access control , access request processes, and identity governance. Strong understanding of Windows Enterprise technologies , PowerShell scripting, and automation. Awareness of automated testing approaches within secure environments. Experience working within Agile delivery frameworks. Ability to provide SME level guidance to teams and stakeholders. Lead secure identity services and shape the future of access management as an IDAM Engineer . To apply, please send your CV by pressing the apply button.
Engagement Lead/Programme Manager Location: Hybrid 60% office-40% remote - Knutsford Duration: 30/10/2026 Rate to 952 MUST BE PAYE THROUGH UMBRELLA Role Description: "Overview: The Engagement Lead / Programme Manager is accountable for end?to?end delivery oversight across the programme, ensuring governance, strategic alignment, and effective stakeholder management. This role acts as the primary interface between delivery teams, senior stakeholders, and the client steering group. The individual owns programme performance, scope, budget, risks, and dependencies. Key Responsibilities: Provide overall leadership for programme delivery, ensuring milestones, deliverables, and outcomes are met. Establish and maintain programme governance structures, including steering committees, RAID logs, delivery frameworks, reporting cadence, and escalation paths. Drive strategic alignment between business objectives, delivery plans, and technical workstreams. Own resource planning, financial tracking, budget management, and contract compliance. Facilitate client steering, executive updates, and strategic decision?making sessions. Oversee cross?functional teams, ensuring coordination between technical, operational, and business workstreams. Manage high?level risks, issues, dependencies, and assumption tracking (RAID). Ensure adherence to delivery methodologies (Waterfall, Agile, Hybrid) and organisational standards. Align programme outputs with change management, communications, and training requirements. Act as escalation point for critical delivery challenges, blockers, vendor issues, and scope variations. Technical/Delivery Components: Understanding of enterprise delivery frameworks, SDLC, Agile at scale, and cloud transformation programmes. Ability to interpret solution architectures, integration requirements, and data dependencies at a high level. Experience with project management tools such as Azure DevOps, Jira, MS Project, and Confluence."
04/04/2026
Contractor
Engagement Lead/Programme Manager Location: Hybrid 60% office-40% remote - Knutsford Duration: 30/10/2026 Rate to 952 MUST BE PAYE THROUGH UMBRELLA Role Description: "Overview: The Engagement Lead / Programme Manager is accountable for end?to?end delivery oversight across the programme, ensuring governance, strategic alignment, and effective stakeholder management. This role acts as the primary interface between delivery teams, senior stakeholders, and the client steering group. The individual owns programme performance, scope, budget, risks, and dependencies. Key Responsibilities: Provide overall leadership for programme delivery, ensuring milestones, deliverables, and outcomes are met. Establish and maintain programme governance structures, including steering committees, RAID logs, delivery frameworks, reporting cadence, and escalation paths. Drive strategic alignment between business objectives, delivery plans, and technical workstreams. Own resource planning, financial tracking, budget management, and contract compliance. Facilitate client steering, executive updates, and strategic decision?making sessions. Oversee cross?functional teams, ensuring coordination between technical, operational, and business workstreams. Manage high?level risks, issues, dependencies, and assumption tracking (RAID). Ensure adherence to delivery methodologies (Waterfall, Agile, Hybrid) and organisational standards. Align programme outputs with change management, communications, and training requirements. Act as escalation point for critical delivery challenges, blockers, vendor issues, and scope variations. Technical/Delivery Components: Understanding of enterprise delivery frameworks, SDLC, Agile at scale, and cloud transformation programmes. Ability to interpret solution architectures, integration requirements, and data dependencies at a high level. Experience with project management tools such as Azure DevOps, Jira, MS Project, and Confluence."
Network Architect Must have an Active DV Clearance A new opportunity has arisen for a Network Architect to join a secure Defence and National Security programme. You will design and deliver medium to large scale network solutions while supporting multiple work streams and engaging with technical and project stakeholders across a high profile environment. About the Role - Network Architect As a Network Architect , you will work closely with Programme and Project Managers to produce high quality network designs across programme, live service, and change activities. You will contribute to HLD and LLD documentation for key technologies including Cisco FMC, SSM, FTD, Gigamon HC1 and GigaVUE FM, Juniper LAN and WAN, Endace, NTP, data centre firewalls, and LAN services. The role involves supporting engineering teams, ensuring solutions meet requirements, pass governance, and align with architectural direction. You will provide design input for customer reporting and collaborate with senior technical leadership to maintain architectural consistency. What We're Looking For - Network Architect Strong experience designing secure enterprise networks using Cisco , Juniper , and Gigamon technologies. Knowledge of routing protocols , VRFs, VPNs, QoS, security zones, high availability, and IP addressing design. Skilled in troubleshooting and resolving defects across multi vendor technologies. Experience of overseas infrastructure delivery is essential. Understanding of requirements management and lifecycle processes. Excellent communication skills with the ability to share knowledge, take ownership, and support delivery teams. Shape the delivery of secure and resilient networks as a Network Architect . To apply, please send your CV by pressing the apply button.
04/04/2026
Contractor
Network Architect Must have an Active DV Clearance A new opportunity has arisen for a Network Architect to join a secure Defence and National Security programme. You will design and deliver medium to large scale network solutions while supporting multiple work streams and engaging with technical and project stakeholders across a high profile environment. About the Role - Network Architect As a Network Architect , you will work closely with Programme and Project Managers to produce high quality network designs across programme, live service, and change activities. You will contribute to HLD and LLD documentation for key technologies including Cisco FMC, SSM, FTD, Gigamon HC1 and GigaVUE FM, Juniper LAN and WAN, Endace, NTP, data centre firewalls, and LAN services. The role involves supporting engineering teams, ensuring solutions meet requirements, pass governance, and align with architectural direction. You will provide design input for customer reporting and collaborate with senior technical leadership to maintain architectural consistency. What We're Looking For - Network Architect Strong experience designing secure enterprise networks using Cisco , Juniper , and Gigamon technologies. Knowledge of routing protocols , VRFs, VPNs, QoS, security zones, high availability, and IP addressing design. Skilled in troubleshooting and resolving defects across multi vendor technologies. Experience of overseas infrastructure delivery is essential. Understanding of requirements management and lifecycle processes. Excellent communication skills with the ability to share knowledge, take ownership, and support delivery teams. Shape the delivery of secure and resilient networks as a Network Architect . To apply, please send your CV by pressing the apply button.
Business System Manager Location: Ringwood, Hampshire + Non-contractual hybrid home working Salary: £45,000 £50,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced Business System Manager ready to take ownership of our Halo PSA platform and drive ongoing improvement. You will ensure the system fully supports our operations by designing smart workflows, enhancing automation, resolving issues, and introducing new features. You will be the go to expert for Halo PSA across the business, leading its configuration, optimisation, and strategic development. Joining an experienced Business System Specialist. Duties Include: Investigating and resolving system issues. Ensuring system changes follow best practice design. Liaising with support and tracking issues through to resolution. Identifying opportunities to streamline processes. Ensuring all automations support business rules and compliance requirements. Maintaining data integrity. Building dashboards, reports, and KPI views. Managing controlled configuration changes, including testing and release management. Reviewing Halo release notes and assessing new features. Maintaining all system documentation. Supporting system upgrades, changes, regression testing, and new features. Providing expert guidance and coaching on system capabilities, limitations, and system best practices. Skills and Experience: Strong working knowledge of ITSM / PSA platforms (Halo would be an advantage). Experience configuring workflows, automations, forms, dashboards, and service catalogue structures. Strong analytical thinking, problem solving skills, and attention to detail. Ability to interpret business processes and translate them into system logic. Clear communication skills, comfortable translating technical detail for non technical users. Able to work independently and collaboratively in a fast-paced environment. High attention to detail with a focus on accuracy and quality. Positive, proactive attitude with a strong sense of ownership. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
04/04/2026
Full time
Business System Manager Location: Ringwood, Hampshire + Non-contractual hybrid home working Salary: £45,000 £50,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced Business System Manager ready to take ownership of our Halo PSA platform and drive ongoing improvement. You will ensure the system fully supports our operations by designing smart workflows, enhancing automation, resolving issues, and introducing new features. You will be the go to expert for Halo PSA across the business, leading its configuration, optimisation, and strategic development. Joining an experienced Business System Specialist. Duties Include: Investigating and resolving system issues. Ensuring system changes follow best practice design. Liaising with support and tracking issues through to resolution. Identifying opportunities to streamline processes. Ensuring all automations support business rules and compliance requirements. Maintaining data integrity. Building dashboards, reports, and KPI views. Managing controlled configuration changes, including testing and release management. Reviewing Halo release notes and assessing new features. Maintaining all system documentation. Supporting system upgrades, changes, regression testing, and new features. Providing expert guidance and coaching on system capabilities, limitations, and system best practices. Skills and Experience: Strong working knowledge of ITSM / PSA platforms (Halo would be an advantage). Experience configuring workflows, automations, forms, dashboards, and service catalogue structures. Strong analytical thinking, problem solving skills, and attention to detail. Ability to interpret business processes and translate them into system logic. Clear communication skills, comfortable translating technical detail for non technical users. Able to work independently and collaboratively in a fast-paced environment. High attention to detail with a focus on accuracy and quality. Positive, proactive attitude with a strong sense of ownership. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Service Transition Manager Up to 55k Sunderland - 3x per week We are representing a well renowned company in the midst of transformation and change who are looking for a Service Transition Manager to join their high-performing team. As the Service Transition Manager, you will be responsible for managing the transition of new and changed IT services into live operation. You will be tasked with ensuring operational readiness, minimising service disruption, and enabling effective service delivery across the business' IT technology environment. We are looking for: Proven experience in Service Transition within an IT environment Strong knowledge of ITIL practises (service design, change, risk, incident, request, and catalogue management) Strong analytical and reporting capabilities Excellent stakeholder management and interpersonal skills If this sounds of interest, please apply today!
04/04/2026
Full time
Service Transition Manager Up to 55k Sunderland - 3x per week We are representing a well renowned company in the midst of transformation and change who are looking for a Service Transition Manager to join their high-performing team. As the Service Transition Manager, you will be responsible for managing the transition of new and changed IT services into live operation. You will be tasked with ensuring operational readiness, minimising service disruption, and enabling effective service delivery across the business' IT technology environment. We are looking for: Proven experience in Service Transition within an IT environment Strong knowledge of ITIL practises (service design, change, risk, incident, request, and catalogue management) Strong analytical and reporting capabilities Excellent stakeholder management and interpersonal skills If this sounds of interest, please apply today!
Cloud Resource Manager (Capacity Manager) Must have an Active DV Clearance An opportunity is available for a Cloud Resource Manager (Capacity Manager) to join a secure Defence environment based in Basingstoke. This role focuses on ensuring VMware based infrastructure capacity and service performance meet current and future demand while maintaining stability, availability, and cost control. The Cloud Resource Manager (Capacity Manager) will lead service assurance and continuous improvement within a high security operational setting. About the Role - Cloud Resource Manager (Capacity Manager) As a Cloud Resource Manager (Capacity Manager) , you will own service performance across infrastructure and support functions, working closely with customers and internal teams. You will operate and mature ITIL service management processes, with a strong focus on capacity, performance, and availability management. The role includes developing service plans, forecasts, and models for VMware environments to support reliable delivery. You will monitor service metrics, analyse trends, and identify risks or constraints before they impact users. You will drive service improvement initiatives based on data, customer feedback, and technology change. What We're Looking For - Cloud Resource Manager (Capacity Manager) Strong experience in service delivery management within secure IT environments. Proven background in capacity management and service performance assurance. Good understanding of ITIL frameworks , with certification preferred. Experience working with VMware based infrastructure . Strong stakeholder management, communication, and issue resolution skills. Analytical mindset with the ability to lead cross functional teams in complex environments. This is a strong opportunity for a Cloud Resource Manager (Capacity Manager) to take ownership of critical services and drive continuous improvement in a Defence setting. To apply, please send your CV by pressing the apply button.
04/04/2026
Contractor
Cloud Resource Manager (Capacity Manager) Must have an Active DV Clearance An opportunity is available for a Cloud Resource Manager (Capacity Manager) to join a secure Defence environment based in Basingstoke. This role focuses on ensuring VMware based infrastructure capacity and service performance meet current and future demand while maintaining stability, availability, and cost control. The Cloud Resource Manager (Capacity Manager) will lead service assurance and continuous improvement within a high security operational setting. About the Role - Cloud Resource Manager (Capacity Manager) As a Cloud Resource Manager (Capacity Manager) , you will own service performance across infrastructure and support functions, working closely with customers and internal teams. You will operate and mature ITIL service management processes, with a strong focus on capacity, performance, and availability management. The role includes developing service plans, forecasts, and models for VMware environments to support reliable delivery. You will monitor service metrics, analyse trends, and identify risks or constraints before they impact users. You will drive service improvement initiatives based on data, customer feedback, and technology change. What We're Looking For - Cloud Resource Manager (Capacity Manager) Strong experience in service delivery management within secure IT environments. Proven background in capacity management and service performance assurance. Good understanding of ITIL frameworks , with certification preferred. Experience working with VMware based infrastructure . Strong stakeholder management, communication, and issue resolution skills. Analytical mindset with the ability to lead cross functional teams in complex environments. This is a strong opportunity for a Cloud Resource Manager (Capacity Manager) to take ownership of critical services and drive continuous improvement in a Defence setting. To apply, please send your CV by pressing the apply button.
Payroll Oracle Implementation Manager Salary: £65,000 £75,000 Contract: 6-Month Secondment Location: Remote with ad hoc to London We are working on behalf of our client to recruit a Payroll Oracle Implementation Manager on a fixed-term basis. This is a project-focused role responsible for supporting the implementation of an Oracle Cloud payroll solution as part of a wider HR and Payroll transformation programme. Working alongside internal teams, implementation partners and stakeholders, the successful candidate will help deliver the end-to-end implementation of the payroll system and ensure the solution meets operational and statutory requirements. The role sits within a wider programme team and will report into the Payroll Strategic Director. Occasional travel to London will be required for meetings, with expenses covered. Key responsibilities will include: Supporting the end-to-end implementation of the Oracle Cloud payroll solution Participating in discovery and design workshops with stakeholders and partners Translating payroll requirements into system configurations Overseeing system setup and supporting integration with related systems Coordinating User Acceptance Testing, including test scripts and issue resolution Supporting parallel payroll runs prior to system go-live Overseeing data cleansing and payroll data migration activities Assisting with the development and delivery of the cutover plan Supporting teams during the post-implementation hypercare period Maintaining project documentation including risk and issue logs Liaising with business users, IT teams, partners and senior stakeholders Supporting training and documentation for new systems and processes James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
04/04/2026
Seasonal
Payroll Oracle Implementation Manager Salary: £65,000 £75,000 Contract: 6-Month Secondment Location: Remote with ad hoc to London We are working on behalf of our client to recruit a Payroll Oracle Implementation Manager on a fixed-term basis. This is a project-focused role responsible for supporting the implementation of an Oracle Cloud payroll solution as part of a wider HR and Payroll transformation programme. Working alongside internal teams, implementation partners and stakeholders, the successful candidate will help deliver the end-to-end implementation of the payroll system and ensure the solution meets operational and statutory requirements. The role sits within a wider programme team and will report into the Payroll Strategic Director. Occasional travel to London will be required for meetings, with expenses covered. Key responsibilities will include: Supporting the end-to-end implementation of the Oracle Cloud payroll solution Participating in discovery and design workshops with stakeholders and partners Translating payroll requirements into system configurations Overseeing system setup and supporting integration with related systems Coordinating User Acceptance Testing, including test scripts and issue resolution Supporting parallel payroll runs prior to system go-live Overseeing data cleansing and payroll data migration activities Assisting with the development and delivery of the cutover plan Supporting teams during the post-implementation hypercare period Maintaining project documentation including risk and issue logs Liaising with business users, IT teams, partners and senior stakeholders Supporting training and documentation for new systems and processes James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.