Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Position
As a Senior Business Central Developer, you will play a vital role in developing & implementing the Business Central ERP platform for the global QBS business and all its entities, leveraging your development skills to provide customisations and enhancements to the Business Central ERP system and the Power platform for D365 Sales/Customer Service & Marketing Insights. You will have the opportunity to work closely with internal stakeholders to develop innovative solutions and contribute to the success of the Group ERP & CRM system. This role will become a key part of the global Change Advisory Board to agree a development roadmap.
What You'll Be Doing:
Providing second line Business Central support to users in multiple countries.
Collaborating with Key Users & Users to understand their business requirements and provide guidance on utilising the system's features and functionalities.
Developing customisations and extensions using AL within the Business Central environment, adhering to best practices and coding standards.
Developing customisations within the Power Platform to support the enhancement of the D365 Sales, Customer Service & Marketing environment
Conducting code reviews and ensure the quality and efficiency of the developed customizations.
Collaborating with cross-functional teams, including developers, consultants, and project managers, to deliver high-quality solutions to stakeholders.
Documenting technical solutions, issues, and resolutions for internal knowledge sharing and future reference.
Staying up-to-date with the latest trends and technologies related to Business Central.
Assisting in the testing and deployment of software updates, patches, and new releases of the ERP system.
Ensuring adherence SLAs & OLA’s and provide excellent customer service to internal & external stakeholders
Requirements
What You'll Bring:
At least 8 years’ experience in a Business Central developer role.
Strong experience in troubleshooting issues in Microsoft Business Central.
Proficiency in AL programming language with hands-on experience in developing customisations and extensions within Business Central v20 & later.
Experience enhancing & developing D365 Sales, Customer service and customer insights.
Proficiency in developing in the Microsoft Power Platform.
Solid technical experience & understanding of API integration (REST, SOAP, JSON/XML)
Developing EDI or B2B trading workflows
Solid understanding of SQL databases and ability to write efficient database queries.
Strong problem-solving and analytical skills to identify and resolve technical issues effectively.
Excellent communication skills and ability to work collaboratively in a team environment.
Detail-oriented with a strong commitment to delivering high-quality work.
Ability to manage multiple priorities and work efficiently in a fast-paced environment.
Experience with Collaboration & development tools such as Jira, Github, Azure devops or similar for issue tracking, version control and release management.
Preferred Skills:
Knowledge of SSRS & PowerBI would be beneficial but not essential.
Solid understanding of SQL databases and ability to write efficient database queries
Experience with integration/middleware platforms (e.g. Boomi)
Understanding of software development methodologies and best practices.
Other information
Benefits:
KPI quarterly bonus scheme
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle to work scheme
Life cover
Online retail discounts
Full training and development programme
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
As a Senior Business Central Developer, you will play a vital role in developing & implementing the Business Central ERP platform for the global QBS business and all its entities, leveraging your development skills to provide customisations and enhancements to the Business Central ERP system and the Power platform for D365 Sales/Customer Service & Marketing Insights. You will have the opportunity to work closely with internal stakeholders to develop innovative solutions and contribute to the success of the Group ERP & CRM system. This role will become a key part of the global Change Advisory Board to agree a development roadmap.
What You'll Be Doing:
Providing second line Business Central support to users in multiple countries.
Collaborating with Key Users & Users to understand their business requirements and provide guidance on utilising the system's features and functionalities.
Developing customisations and extensions using AL within the Business Central environment, adhering to best practices and coding standards.
Developing customisations within the Power Platform to support the enhancement of the D365 Sales, Customer Service & Marketing environment
Conducting code reviews and ensure the quality and efficiency of the developed customizations.
Collaborating with cross-functional teams, including developers, consultants, and project managers, to deliver high-quality solutions to stakeholders.
Documenting technical solutions, issues, and resolutions for internal knowledge sharing and future reference.
Staying up-to-date with the latest trends and technologies related to Business Central.
Assisting in the testing and deployment of software updates, patches, and new releases of the ERP system.
Ensuring adherence SLAs & OLA’s and provide excellent customer service to internal & external stakeholders
Requirements
What You'll Bring:
At least 8 years’ experience in a Business Central developer role.
Strong experience in troubleshooting issues in Microsoft Business Central.
Proficiency in AL programming language with hands-on experience in developing customisations and extensions within Business Central v20 & later.
Experience enhancing & developing D365 Sales, Customer service and customer insights.
Proficiency in developing in the Microsoft Power Platform.
Solid technical experience & understanding of API integration (REST, SOAP, JSON/XML)
Developing EDI or B2B trading workflows
Solid understanding of SQL databases and ability to write efficient database queries.
Strong problem-solving and analytical skills to identify and resolve technical issues effectively.
Excellent communication skills and ability to work collaboratively in a team environment.
Detail-oriented with a strong commitment to delivering high-quality work.
Ability to manage multiple priorities and work efficiently in a fast-paced environment.
Experience with Collaboration & development tools such as Jira, Github, Azure devops or similar for issue tracking, version control and release management.
Preferred Skills:
Knowledge of SSRS & PowerBI would be beneficial but not essential.
Solid understanding of SQL databases and ability to write efficient database queries
Experience with integration/middleware platforms (e.g. Boomi)
Understanding of software development methodologies and best practices.
Other information
Benefits:
KPI quarterly bonus scheme
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle to work scheme
Life cover
Online retail discounts
Full training and development programme
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Position
As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following:
Deliver on the Vendor’s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.)
Global lead for the vendor but responsible to deliver on set territory, UK&I
Plan growth strategies and support marketing events
Create GTM strategy regionally and support local Product Managers to execute
Invoice a minimum of £30k in MDF for the vendor quarterly
Maintain NR % Growth according to company budget every year, i.e. 15%+
Increase the company’s success and develop a sustainable strategy within your category
Proactively manage the vendor relationship
Identify suspects, prospects and drive deal registrations
Organise enablement sessions with resellers and support local product managers to do so
Engage regularly with top customers for your vendor
Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales
Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities
Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing
Strategic planning, development, and management of the respective category with a clear 3-year roadmap
Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors)
Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder
Arrange sales and technical training (promote USP)
Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets
Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners
Identify, qualify and on-board new strategic partners and effectively manage the deal registration process
Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement
Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction
Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP)
Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.)
Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit
Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors
Build and develop a solid reoccurring channel of business for both the vendor and QBS
Define, monitor and control of the category relevant KPIs to achieve the OKRs
Keep up to date with knowledge of the company’s product portfolio
To work within a team and ensure a pleasant working environment
To continually keep abreast of new procedures and implement when necessary
Any other tasks that may occur from day to day within the department
Requirements
What You'll Bring:
2-3 years’ experience in product management or similar roles
Knowledge of the market and industry
Proven track record exceeding sales targets gained in a similar environment
Experience and proven ability on analysis, positioning, promoting vendor products to market
Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers
Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues
Great people/collaborative skills paired with a high level of assertiveness
Proficient with Microsoft office
Other information
Benefits:
£54,633 per annum
Discretionary bonus scheme
Excellent contributory pension scheme
Private medical insurance
Healthcare scheme
Cycle to Work scheme
Life cover
Online retails discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
23/03/2026
Full time
Position
As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following:
Deliver on the Vendor’s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.)
Global lead for the vendor but responsible to deliver on set territory, UK&I
Plan growth strategies and support marketing events
Create GTM strategy regionally and support local Product Managers to execute
Invoice a minimum of £30k in MDF for the vendor quarterly
Maintain NR % Growth according to company budget every year, i.e. 15%+
Increase the company’s success and develop a sustainable strategy within your category
Proactively manage the vendor relationship
Identify suspects, prospects and drive deal registrations
Organise enablement sessions with resellers and support local product managers to do so
Engage regularly with top customers for your vendor
Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales
Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities
Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing
Strategic planning, development, and management of the respective category with a clear 3-year roadmap
Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors)
Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder
Arrange sales and technical training (promote USP)
Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets
Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners
Identify, qualify and on-board new strategic partners and effectively manage the deal registration process
Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement
Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction
Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP)
Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.)
Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit
Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors
Build and develop a solid reoccurring channel of business for both the vendor and QBS
Define, monitor and control of the category relevant KPIs to achieve the OKRs
Keep up to date with knowledge of the company’s product portfolio
To work within a team and ensure a pleasant working environment
To continually keep abreast of new procedures and implement when necessary
Any other tasks that may occur from day to day within the department
Requirements
What You'll Bring:
2-3 years’ experience in product management or similar roles
Knowledge of the market and industry
Proven track record exceeding sales targets gained in a similar environment
Experience and proven ability on analysis, positioning, promoting vendor products to market
Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers
Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues
Great people/collaborative skills paired with a high level of assertiveness
Proficient with Microsoft office
Other information
Benefits:
£54,633 per annum
Discretionary bonus scheme
Excellent contributory pension scheme
Private medical insurance
Healthcare scheme
Cycle to Work scheme
Life cover
Online retails discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Position
The Account Executive based at our offices in Ealing will be responsible for the following:
Build trust and rapport with partners to exercise cross-sell opportunities
Proactively make one hours of outbound calls daily to lapsed and potential customers
Work with the Sales Manager to strategically attract a wider target market
Create/generate new leads of your own
Provide partner feedback to the business and assist with the creation of ongoing partner engagement initiatives
Maintain existing revenue by cultivating strong relationships with existing partners
Account management of House Accounts, including mapping customer accounts and conducting gap analysis
Nurture and re-engage any leads not ready for sale
Onboard new partners and assist with account set up and partner relations
Be proactive, with outbound calls/emails, ensure you are profiling effectively, generating opportunities and building business relationships
Negotiate terms and pricing/discounts with customers
Provide weekly report and updates on pipeline
Ensure that you achieve your targets whilst increasing turnover and margin
Ensure shortfalls in targets are highlighted, discussed and remedied at the earliest opportunity
Accurately generate quotes, follow up/chase/negotiate/revise/close and process sales order accordingly for specific partners when required
Process and management of sales orders accurately
Provide customer orders to purchasing for ordering
Chase ETA’s through purchasing and directly and liaise with customers
Respond to customer complaints in a professional manner
Ensure that data within the CRM is correct and up to date
Manage and maintain the relationship of existing and new leads
Requirements
What you'll bring:
Minimum of 24 months sales experience in one of the following environments: call centre, face-to-face, telesales and account management
Strong interpersonal and excellent telephone communication skills, with the ability to communicate at all levels
Positive, proactive self-starter, with a ‘can do’ attitude.
Ability to work, manage, exceed targets and close.
Experience in pipeline management and KPI targets.
Proficient with Microsoft office and computer literate.
Experience/knowledge within the IT/Software sector
Other information
Benefits:
£32,000 - £34,000
Commission
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle to work scheme
Life cover
Online retail discounts
Full training and development programme
The role is a mix of 2 home working days and 3 office-based days, candidates should therefore have a reasonable commute to our Ealing office. Working hours 9.00am – 5.30pm Monday to Friday.
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
The Account Executive based at our offices in Ealing will be responsible for the following:
Build trust and rapport with partners to exercise cross-sell opportunities
Proactively make one hours of outbound calls daily to lapsed and potential customers
Work with the Sales Manager to strategically attract a wider target market
Create/generate new leads of your own
Provide partner feedback to the business and assist with the creation of ongoing partner engagement initiatives
Maintain existing revenue by cultivating strong relationships with existing partners
Account management of House Accounts, including mapping customer accounts and conducting gap analysis
Nurture and re-engage any leads not ready for sale
Onboard new partners and assist with account set up and partner relations
Be proactive, with outbound calls/emails, ensure you are profiling effectively, generating opportunities and building business relationships
Negotiate terms and pricing/discounts with customers
Provide weekly report and updates on pipeline
Ensure that you achieve your targets whilst increasing turnover and margin
Ensure shortfalls in targets are highlighted, discussed and remedied at the earliest opportunity
Accurately generate quotes, follow up/chase/negotiate/revise/close and process sales order accordingly for specific partners when required
Process and management of sales orders accurately
Provide customer orders to purchasing for ordering
Chase ETA’s through purchasing and directly and liaise with customers
Respond to customer complaints in a professional manner
Ensure that data within the CRM is correct and up to date
Manage and maintain the relationship of existing and new leads
Requirements
What you'll bring:
Minimum of 24 months sales experience in one of the following environments: call centre, face-to-face, telesales and account management
Strong interpersonal and excellent telephone communication skills, with the ability to communicate at all levels
Positive, proactive self-starter, with a ‘can do’ attitude.
Ability to work, manage, exceed targets and close.
Experience in pipeline management and KPI targets.
Proficient with Microsoft office and computer literate.
Experience/knowledge within the IT/Software sector
Other information
Benefits:
£32,000 - £34,000
Commission
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle to work scheme
Life cover
Online retail discounts
Full training and development programme
The role is a mix of 2 home working days and 3 office-based days, candidates should therefore have a reasonable commute to our Ealing office. Working hours 9.00am – 5.30pm Monday to Friday.
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Foreign, Commonwealth & Development Office
London, UK
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
06/02/2026
Full time
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 13 February 2026
About the role
The Delivery Manager plays a play a key enabling role in the successful delivery of digital solutions and services within the organisation. Sitting within the Product team, the role is responsible for driving requirements, capture, technical estimation and design, software engineering delivery, release and support for the development, ongoing enhancement and optimisation of products and services. The Delivery Manager ensures that their cross-functional team is well-supported, delivery is predictable, and that work is aligned with business priorities, and that processes and procedures are continually optimised to provide on-going value to the business. You will have a wide range of responsibilities in the following areas:
Planning and delivery management
Team support and facilitation
Stakeholder and communication management
Continuous improvement
About you
Educated to degree level or equivalent and evidence of relevant continued professional development in engineering, computer science or other equivalent technical disciplines
Experience of working in a software development, engineering or other related technical field is essential – ideally in a SaaS or web-based application environment.
Successful track record in delivering digital services to end-users and experience of working in fast-paced complex technical delivery environments.
Experienced in working with both new and legacy systems, and in maintaining a complex matrix of products and services.
Experience ideally in a highly regulated sector.
Familiar with agile and lean development methodologies and practices, and proven technical project management experience.
Strong planning and organising skills, with a strong focus on prioritisation and ability to identify trade-offs and decisions to others.
Embraces change and can effectively lead others through uncertainty.
Exceptional relationship builder who can work at all levels of the organisation to understand different perspectives, influence change and drive towards an impactful solution. Must be comfortable to challenge others’ thinking in a respectful way and be prepared to say “no” more often than “yes” to keep focussed on the most impactful priorities.
Strong critical thinking, problem-solving and troubleshooting skills. Highly analytical and able to integrate multiple data sources to form a view/opinion.
Strong result-focus and a proactive, hands-on approach, used to working in a fast moving/evolving environment and is able to engender a sense of urgency in others.
An articulate and impactful communicator who can ask challenging questions using a wide basis of technical knowledge and who can share highly technical information in an easy-to-understand way to business stakeholders and less experienced team members.
Strong customer focus with a desire to ensure that our future products and services make it simpler and easier to do business with Trinity
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
30/01/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 13 February 2026
About the role
The Delivery Manager plays a play a key enabling role in the successful delivery of digital solutions and services within the organisation. Sitting within the Product team, the role is responsible for driving requirements, capture, technical estimation and design, software engineering delivery, release and support for the development, ongoing enhancement and optimisation of products and services. The Delivery Manager ensures that their cross-functional team is well-supported, delivery is predictable, and that work is aligned with business priorities, and that processes and procedures are continually optimised to provide on-going value to the business. You will have a wide range of responsibilities in the following areas:
Planning and delivery management
Team support and facilitation
Stakeholder and communication management
Continuous improvement
About you
Educated to degree level or equivalent and evidence of relevant continued professional development in engineering, computer science or other equivalent technical disciplines
Experience of working in a software development, engineering or other related technical field is essential – ideally in a SaaS or web-based application environment.
Successful track record in delivering digital services to end-users and experience of working in fast-paced complex technical delivery environments.
Experienced in working with both new and legacy systems, and in maintaining a complex matrix of products and services.
Experience ideally in a highly regulated sector.
Familiar with agile and lean development methodologies and practices, and proven technical project management experience.
Strong planning and organising skills, with a strong focus on prioritisation and ability to identify trade-offs and decisions to others.
Embraces change and can effectively lead others through uncertainty.
Exceptional relationship builder who can work at all levels of the organisation to understand different perspectives, influence change and drive towards an impactful solution. Must be comfortable to challenge others’ thinking in a respectful way and be prepared to say “no” more often than “yes” to keep focussed on the most impactful priorities.
Strong critical thinking, problem-solving and troubleshooting skills. Highly analytical and able to integrate multiple data sources to form a view/opinion.
Strong result-focus and a proactive, hands-on approach, used to working in a fast moving/evolving environment and is able to engender a sense of urgency in others.
An articulate and impactful communicator who can ask challenging questions using a wide basis of technical knowledge and who can share highly technical information in an easy-to-understand way to business stakeholders and less experienced team members.
Strong customer focus with a desire to ensure that our future products and services make it simpler and easier to do business with Trinity
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
Locations : Lisbon London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Investigations Oversight Lead complex, high-profile compliance investigations across global BCG offices, from intake to resolution and closure. Scope, plan, and conduct investigations with rigor, ensuring consistency, fairness, and alignment with BCG's Values, Code of Conduct, and regulatory requirements. Identify root causes and partner with stakeholders to design and implement remedial actions that prevent recurrence. Conduct thorough interviews with investigation subjects and witnesses to gather all necessary information and evidence. Establish and uphold rigorous documentation and reporting standards for investigations globally. Risk Assessment & Prevention Analyze investigation outcomes and identify global trends to feed into BCG's global risk assessment projects and inform broader compliance risk management priorities. Recommend enhancements to policies, procedures and controls (including training and comms) based on investigative insights. Share lessons learned across regions and functions to strengthen BCG's global control environment and enhance the maturity of the Compliance programme. Stakeholder Engagement & Decision Enablement Act as a trusted partner and provide strategic counsel to senior stakeholders worldwide on sensitive compliance matters. Collaborate with Risk, Legal, HR, Finance, IT and other functional areas to carry out effective and thorough investigations and to ensure investigative findings drive meaningful change in the organisation. Provide concise, business-relevant updates to executive leadership, escalating significant matters as appropriate. Program Execution & Reporting Develop and deliver investigation reports, dashboards, and thematic analyses for regional and global leadership. Ensure the completeness and accuracy of investigation records in BCG's internal tools and systems. Contribute to the design and implementation of global KPIs and metrics to assess investigative effectiveness and feed into BCG's risk registers. Culture & Training Promote awareness of reporting channels and investigation processes globally, reinforcing a culture of accountability and transparency. Design and deliver training to strengthen investigative capability within the compliance function, as well as other global functions. Team Leadership Provide coaching and mentoring to the Compliance and Risk teams, sharing investigative expertise and best practices. Act as a role model, demonstrating integrity, resilience, rigour and professionalism in handling sensitive matters. YOU'RE GOOD AT Navigating high-stakes, cross-border ethics and compliance incidents with discretion, sensibility, rigour and empathy. Leading investigations in diverse regulatory and cultural contexts. Analysing large and complex datasets from multiple sources to identify and assess compliance issues. Problem-solving and thinking creatively about how to obtain the evidence required to conduct and resolve investigations. Communicating with clarity and authority to senior executives and global stakeholders. Driving consistency and quality in investigative practices across a complex, global organization. Balancing independence with collaboration to achieve fair, thorough and informed outcomes. What You'll Bring Bachelor's degree in a relevant discipline; advanced degree (e.g., JD, MBA, or equivalent) strongly preferred. 6 - 8+ years of experience in compliance, investigations, legal, audit, or related fields, with proven global exposure. Demonstrated expertise in leading complex investigations across multiple geographies and regulatory regimes. Strong knowledge of investigative methodologies and best practices in a multinational setting, including evidence gathering and review, interviewing and report writing. Track record of influencing senior leadership and driving the adoption of remediation measures. Advanced knowledge of Microsoft Office Suite (PowerPoint, Excel, Word); familiarity with case management systems and business intelligence tools (Tableau, Power BI, Mimecast, Microsoft Purview). Commitment to confidentiality and the highest ethical standards. Who You'll Work With You will be part of the Global Compliance team, reporting to the Global Compliance Director, with a reporting line into the Global Head of Compliance and the Chief Risk Officer. The Global Compliance team operates within the Global Risk function. In this role, you will collaborate with colleagues across BCG's global network of regional compliance teams, and work closely with stakeholders including Managing Directors and Partners, Risk & Compliance Nodes, Legal, HR, Finance, Employee Relations, IT and other cross-functional partners. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
01/04/2026
Full time
Locations : Lisbon London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Investigations Oversight Lead complex, high-profile compliance investigations across global BCG offices, from intake to resolution and closure. Scope, plan, and conduct investigations with rigor, ensuring consistency, fairness, and alignment with BCG's Values, Code of Conduct, and regulatory requirements. Identify root causes and partner with stakeholders to design and implement remedial actions that prevent recurrence. Conduct thorough interviews with investigation subjects and witnesses to gather all necessary information and evidence. Establish and uphold rigorous documentation and reporting standards for investigations globally. Risk Assessment & Prevention Analyze investigation outcomes and identify global trends to feed into BCG's global risk assessment projects and inform broader compliance risk management priorities. Recommend enhancements to policies, procedures and controls (including training and comms) based on investigative insights. Share lessons learned across regions and functions to strengthen BCG's global control environment and enhance the maturity of the Compliance programme. Stakeholder Engagement & Decision Enablement Act as a trusted partner and provide strategic counsel to senior stakeholders worldwide on sensitive compliance matters. Collaborate with Risk, Legal, HR, Finance, IT and other functional areas to carry out effective and thorough investigations and to ensure investigative findings drive meaningful change in the organisation. Provide concise, business-relevant updates to executive leadership, escalating significant matters as appropriate. Program Execution & Reporting Develop and deliver investigation reports, dashboards, and thematic analyses for regional and global leadership. Ensure the completeness and accuracy of investigation records in BCG's internal tools and systems. Contribute to the design and implementation of global KPIs and metrics to assess investigative effectiveness and feed into BCG's risk registers. Culture & Training Promote awareness of reporting channels and investigation processes globally, reinforcing a culture of accountability and transparency. Design and deliver training to strengthen investigative capability within the compliance function, as well as other global functions. Team Leadership Provide coaching and mentoring to the Compliance and Risk teams, sharing investigative expertise and best practices. Act as a role model, demonstrating integrity, resilience, rigour and professionalism in handling sensitive matters. YOU'RE GOOD AT Navigating high-stakes, cross-border ethics and compliance incidents with discretion, sensibility, rigour and empathy. Leading investigations in diverse regulatory and cultural contexts. Analysing large and complex datasets from multiple sources to identify and assess compliance issues. Problem-solving and thinking creatively about how to obtain the evidence required to conduct and resolve investigations. Communicating with clarity and authority to senior executives and global stakeholders. Driving consistency and quality in investigative practices across a complex, global organization. Balancing independence with collaboration to achieve fair, thorough and informed outcomes. What You'll Bring Bachelor's degree in a relevant discipline; advanced degree (e.g., JD, MBA, or equivalent) strongly preferred. 6 - 8+ years of experience in compliance, investigations, legal, audit, or related fields, with proven global exposure. Demonstrated expertise in leading complex investigations across multiple geographies and regulatory regimes. Strong knowledge of investigative methodologies and best practices in a multinational setting, including evidence gathering and review, interviewing and report writing. Track record of influencing senior leadership and driving the adoption of remediation measures. Advanced knowledge of Microsoft Office Suite (PowerPoint, Excel, Word); familiarity with case management systems and business intelligence tools (Tableau, Power BI, Mimecast, Microsoft Purview). Commitment to confidentiality and the highest ethical standards. Who You'll Work With You will be part of the Global Compliance team, reporting to the Global Compliance Director, with a reporting line into the Global Head of Compliance and the Chief Risk Officer. The Global Compliance team operates within the Global Risk function. In this role, you will collaborate with colleagues across BCG's global network of regional compliance teams, and work closely with stakeholders including Managing Directors and Partners, Risk & Compliance Nodes, Legal, HR, Finance, Employee Relations, IT and other cross-functional partners. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Pertemps Redditch Industrial
Astwood Bank, Worcestershire
The client are a leaders in providing ICT infrastructure to a host of sectors such as commercial, industrial, government, NHS and education. The successful candidate will be fully responsible for delivering projects from initial concept through to completion. The role will play a key part in support of the companies long term success. Key responsibilities and duties Plan, manage and deliver structured data cabling projects from initiation to completion Co-ordination of copper and fibre optic cabling (CAT5e, CAT6, CAT6A, fibre) Develop project schedules, budgets and resourcing plans Liaise with clients, contractors, vendors and internal teams. Ensure compliance with set industry standards (BSEN, ISO) Oversee site surveys, drawings and technical documentation Manage subcontractors and on site installation teams Conduct testing, commissioning and certification of cabling systems Resolution of technical issues, changes and scope variations Track materials, procurement and inventory Ensure projects are delivered on time, within budge and to spec Prepare accurate cost estimates for projects Support contract negotiations and scope clarifications Skills and experience required Extensive experience working in the infrastructure cabling industry Carried out project management from start to completion within the infrastructure cabling industry Must hold a ECS card Holding qualifications in CTPM or CNCI, IOSH, IPAF, PASMA would be advantageous but not essential Able to multi task several projects at any one time Meticulous attention to detail Must hold a DBS or be prepare to take a DBS check Clean and valid driving license This is an excellent opportunity for an experienced project manager within extensive infrastructure cabling industry looking for a new challenge with a forward thinking company. The company is based in Redditch but due to the travelling element of the role would encourage applications from the Worcestershire, West Midlands, Warwickshire, Staffordshire areas. To be considered for this role, click 'Apply' today, and follow the instruction!
01/04/2026
Full time
The client are a leaders in providing ICT infrastructure to a host of sectors such as commercial, industrial, government, NHS and education. The successful candidate will be fully responsible for delivering projects from initial concept through to completion. The role will play a key part in support of the companies long term success. Key responsibilities and duties Plan, manage and deliver structured data cabling projects from initiation to completion Co-ordination of copper and fibre optic cabling (CAT5e, CAT6, CAT6A, fibre) Develop project schedules, budgets and resourcing plans Liaise with clients, contractors, vendors and internal teams. Ensure compliance with set industry standards (BSEN, ISO) Oversee site surveys, drawings and technical documentation Manage subcontractors and on site installation teams Conduct testing, commissioning and certification of cabling systems Resolution of technical issues, changes and scope variations Track materials, procurement and inventory Ensure projects are delivered on time, within budge and to spec Prepare accurate cost estimates for projects Support contract negotiations and scope clarifications Skills and experience required Extensive experience working in the infrastructure cabling industry Carried out project management from start to completion within the infrastructure cabling industry Must hold a ECS card Holding qualifications in CTPM or CNCI, IOSH, IPAF, PASMA would be advantageous but not essential Able to multi task several projects at any one time Meticulous attention to detail Must hold a DBS or be prepare to take a DBS check Clean and valid driving license This is an excellent opportunity for an experienced project manager within extensive infrastructure cabling industry looking for a new challenge with a forward thinking company. The company is based in Redditch but due to the travelling element of the role would encourage applications from the Worcestershire, West Midlands, Warwickshire, Staffordshire areas. To be considered for this role, click 'Apply' today, and follow the instruction!
Join Our Clients Team as a Telesales Executive! Location: Remote / Office (Havant) Job Type: Part-time (2 days per week) potential to increase to 3 days a week. Department: Sales & Marketing Are you passionate about connecting with people and making an impact? Do you thrive in a dynamic environment where your communication skills can shine? If so, we have the perfect opportunity for you! Role Summary As a Telesales Executive, you will be the driving force behind our client's appointment setting and lead qualification efforts. Working two days a week, your mission is to transform interest into action! You'll identify, contact, and qualify prospective clients, ensuring our client Business Development team has a steady stream of high-quality meetings. You will be the first impression of our organisation, representing us to the UK market with professionalism and enthusiasm. Your Day-to-Day Responsibilities: Lead Qualification & Outreach: - Promptly follow up on marketing-generated leads to qualify their needs and budget. - Conduct high-volume outbound calls to engage potential clients through research and outreach. - "Qualify out" prospects that don't align with our strategic profile, ensuring the sales team focuses on high-value opportunities. - Book and coordinate discovery meetings/appointments for the senior sales team. Data & CRM Management: - Maintain meticulous records of all communications and lead statuses within HubSpot. - Gather market insights and competitor activities during calls to inform wider business strategies. - Provide regular reports to the Marketing Manager on call volumes, conversion rates, and the status of the appointment pipeline. What You'll Bring: Experience: Proven experience in a telesales, lead generation, or appointment-setting role, preferably in a B2B or tech environment. Communication: Excellent verbal and written skills with a professional telephone manner. Resilience: A self-motivated and goal-oriented approach that enables you to handle rejection and stay focused on targets. Organisation: Highly organised with the ability to manage time effectively within a 2-day work week. Tech Savvy: Strong capability with internal systems, including MS Office and CRM platforms (experience with HubSpot is a major plus). Bonus Points If You Have: Experience with HubSpot If you're ready to step into a role where your skills can truly shine and make a difference, we want to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
01/04/2026
Seasonal
Join Our Clients Team as a Telesales Executive! Location: Remote / Office (Havant) Job Type: Part-time (2 days per week) potential to increase to 3 days a week. Department: Sales & Marketing Are you passionate about connecting with people and making an impact? Do you thrive in a dynamic environment where your communication skills can shine? If so, we have the perfect opportunity for you! Role Summary As a Telesales Executive, you will be the driving force behind our client's appointment setting and lead qualification efforts. Working two days a week, your mission is to transform interest into action! You'll identify, contact, and qualify prospective clients, ensuring our client Business Development team has a steady stream of high-quality meetings. You will be the first impression of our organisation, representing us to the UK market with professionalism and enthusiasm. Your Day-to-Day Responsibilities: Lead Qualification & Outreach: - Promptly follow up on marketing-generated leads to qualify their needs and budget. - Conduct high-volume outbound calls to engage potential clients through research and outreach. - "Qualify out" prospects that don't align with our strategic profile, ensuring the sales team focuses on high-value opportunities. - Book and coordinate discovery meetings/appointments for the senior sales team. Data & CRM Management: - Maintain meticulous records of all communications and lead statuses within HubSpot. - Gather market insights and competitor activities during calls to inform wider business strategies. - Provide regular reports to the Marketing Manager on call volumes, conversion rates, and the status of the appointment pipeline. What You'll Bring: Experience: Proven experience in a telesales, lead generation, or appointment-setting role, preferably in a B2B or tech environment. Communication: Excellent verbal and written skills with a professional telephone manner. Resilience: A self-motivated and goal-oriented approach that enables you to handle rejection and stay focused on targets. Organisation: Highly organised with the ability to manage time effectively within a 2-day work week. Tech Savvy: Strong capability with internal systems, including MS Office and CRM platforms (experience with HubSpot is a major plus). Bonus Points If You Have: Experience with HubSpot If you're ready to step into a role where your skills can truly shine and make a difference, we want to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Quality Systems Engineer Stoke-on-Trent up to 40,000 (DOE - Negotiable) A well-established advanced manufacturing organisation within a highly regulated engineering sector is looking to appoint a Quality Systems Engineer to support and strengthen its Quality Management System. This role is ideal for a quality professional with experience in aerospace or other regulated manufacturing environments who enjoys working at a systems level. You will play a key part in ensuring quality processes remain compliant, effective, and continuously improving, while supporting operational teams with investigations and corrective actions. Working closely with an experienced Quality Manager and a product-focused Quality Engineer, you will help ensure both systems and products meet the highest industry standards. Key Responsibilities Quality Systems & Compliance Maintain and continuously improve the organisation's Business Management System (BMS) in line with AS9100 and ISO 9001 standards. Ensure quality processes are integrated and consistently applied across the business. Support document control activities, ensuring procedures, forms, and records are properly maintained and version controlled. Auditing Coordinate and maintain the internal audit schedule. Conduct internal audits and support external and customer audits. Verify the effectiveness of the Quality Management System and identify improvement opportunities. Root Cause Analysis & Continuous Improvement Lead or facilitate root cause investigations using recognised methodologies such as 8D, 5 Whys, and CAPA. Drive improvements to processes, documentation, and quality system effectiveness. Support the implementation of digital quality tools, KPIs, and dashboards to monitor system performance. Operational & Product Quality Support Work with production and engineering teams to support non-conformance management and corrective actions. Participate in product and process reviews to ensure system compliance is embedded in day-to-day operations. Assist with customer and supplier quality matters within the QMS framework. Reporting & Documentation Prepare reports on audit outcomes, quality metrics, and system performance for management review. Support the preparation and facilitation of Management Reviews. Maintain records demonstrating QMS compliance and maturity. Prepare and review First Article Inspection Reports (FAIRs) in accordance with AS9102. What We're Looking For Experience 2-3+ years' experience within a quality engineering, quality systems, or quality assurance role. Experience within aerospace manufacturing or another highly regulated sector (defence, automotive, precision engineering). Hands-on experience conducting internal audits within an AS9100 or ISO 9001 environment. Proven experience performing Root Cause Analysis (RCA) and managing CAPA processes. Knowledge & Skills Strong understanding of Quality Management Systems (QMS) including AS9100 and ISO 9001. Familiarity with audit processes, non-conformance management, and process improvement methodologies. Knowledge of Lean, Six Sigma, 8D, or similar continuous improvement tools. Ability to analyse quality data and identify process improvement opportunities. Excellent communication skills and the ability to work with cross-functional teams. Qualifications Lead Auditor or Six Sigma certification would be advantageous. Personal Attributes Detail-oriented with strong organisational skills. Proactive approach to process improvement and problem solving. Comfortable working independently while collaborating with wider teams. Passionate about quality, compliance, and continuous improvement. Why Apply? Opportunity to play a key role in strengthening quality systems within an aerospace-focused manufacturing environment. Work alongside an experienced quality leadership team. Contribute to continuous improvement and digital quality initiatives. Be part of a growing, technically advanced engineering organisation. If you are a Quality Systems Engineer with aerospace experience, strong auditing capability, and a passion for root cause analysis and system improvement , we would be keen to hear from you. At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions. We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy. Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes.
01/04/2026
Full time
Quality Systems Engineer Stoke-on-Trent up to 40,000 (DOE - Negotiable) A well-established advanced manufacturing organisation within a highly regulated engineering sector is looking to appoint a Quality Systems Engineer to support and strengthen its Quality Management System. This role is ideal for a quality professional with experience in aerospace or other regulated manufacturing environments who enjoys working at a systems level. You will play a key part in ensuring quality processes remain compliant, effective, and continuously improving, while supporting operational teams with investigations and corrective actions. Working closely with an experienced Quality Manager and a product-focused Quality Engineer, you will help ensure both systems and products meet the highest industry standards. Key Responsibilities Quality Systems & Compliance Maintain and continuously improve the organisation's Business Management System (BMS) in line with AS9100 and ISO 9001 standards. Ensure quality processes are integrated and consistently applied across the business. Support document control activities, ensuring procedures, forms, and records are properly maintained and version controlled. Auditing Coordinate and maintain the internal audit schedule. Conduct internal audits and support external and customer audits. Verify the effectiveness of the Quality Management System and identify improvement opportunities. Root Cause Analysis & Continuous Improvement Lead or facilitate root cause investigations using recognised methodologies such as 8D, 5 Whys, and CAPA. Drive improvements to processes, documentation, and quality system effectiveness. Support the implementation of digital quality tools, KPIs, and dashboards to monitor system performance. Operational & Product Quality Support Work with production and engineering teams to support non-conformance management and corrective actions. Participate in product and process reviews to ensure system compliance is embedded in day-to-day operations. Assist with customer and supplier quality matters within the QMS framework. Reporting & Documentation Prepare reports on audit outcomes, quality metrics, and system performance for management review. Support the preparation and facilitation of Management Reviews. Maintain records demonstrating QMS compliance and maturity. Prepare and review First Article Inspection Reports (FAIRs) in accordance with AS9102. What We're Looking For Experience 2-3+ years' experience within a quality engineering, quality systems, or quality assurance role. Experience within aerospace manufacturing or another highly regulated sector (defence, automotive, precision engineering). Hands-on experience conducting internal audits within an AS9100 or ISO 9001 environment. Proven experience performing Root Cause Analysis (RCA) and managing CAPA processes. Knowledge & Skills Strong understanding of Quality Management Systems (QMS) including AS9100 and ISO 9001. Familiarity with audit processes, non-conformance management, and process improvement methodologies. Knowledge of Lean, Six Sigma, 8D, or similar continuous improvement tools. Ability to analyse quality data and identify process improvement opportunities. Excellent communication skills and the ability to work with cross-functional teams. Qualifications Lead Auditor or Six Sigma certification would be advantageous. Personal Attributes Detail-oriented with strong organisational skills. Proactive approach to process improvement and problem solving. Comfortable working independently while collaborating with wider teams. Passionate about quality, compliance, and continuous improvement. Why Apply? Opportunity to play a key role in strengthening quality systems within an aerospace-focused manufacturing environment. Work alongside an experienced quality leadership team. Contribute to continuous improvement and digital quality initiatives. Be part of a growing, technically advanced engineering organisation. If you are a Quality Systems Engineer with aerospace experience, strong auditing capability, and a passion for root cause analysis and system improvement , we would be keen to hear from you. At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions. We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy. Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes.
Role : Senior Agile Delivery Manager Duration : 12 months Day rate : (Apply online only) per day ( inside IR35) Locations : Newcastle, Leeds or Birmingham On-site : Minimum 60% office attendance (Hybrid) In this role you would join a newly formed software engineering team focused on a defined backlog of 20-30 items around service security, testability, resilience and recoverability . This is very much a hands-on delivery role - not a coordination-only position. What you would be doing Acting as Scrum Master / Delivery Manager for a software engineering team day to day. Leading sprint planning, daily stand-ups, reviews and retrospectives. Removing blockers, managing scope, flow and prioritisation to maintain strong delivery momentum. Working closely with engineers, a Senior Technical BA and an Architect to ensure the backlog is technically ready, prioritised and executable. Managing risks, dependencies and complex backlogs, using Jira at both team and initiative level. Providing clear, evidence-based reporting and influencing senior technical and non-technical stakeholders. Technical environment (you should be comfortable operating in most of these areas): Cloud platforms such as Azure and/or AWS as part of software product delivery (not migration-only). CI/CD tooling and modern DevOps practices. Infrastructure as Code (e.g. Terraform). Automated testing and quality practices. Secure, resilient digital services. What the client is specifically looking for Recent, hands-on agile delivery with software development teams in active build. Experience acting as a Scrum Master / Delivery Manager embedded with engineers. Practical experience with version control (e.g. Git), CI/CD and cloud-native or platform-based services. Strong stakeholder engagement and the ability to challenge and influence at senior level. High proficiency in Jira , plus familiarity with delivery governance tools (e.g. ServiceNow is a bonus). Experience focused only on cloud migrations, Dynamics CRM or purely integration/database projects will not be sufficient unless there is clear, recent evidence of end-to-end software product delivery. Why it might interest you Opportunity to lead delivery in a modern engineering setup where agile ways of working are taken seriously. Clear, technically focused backlog around security, resilience and reliability - not a vague transformation brief. Influential position engaging directly with senior stakeholders on a visible digital initiative. If you are within a realistic commute of Newcastle, Leeds or Birmingham and this aligns with your recent experience, I would be keen to share more details and understand your availability and expectations.
01/04/2026
Contractor
Role : Senior Agile Delivery Manager Duration : 12 months Day rate : (Apply online only) per day ( inside IR35) Locations : Newcastle, Leeds or Birmingham On-site : Minimum 60% office attendance (Hybrid) In this role you would join a newly formed software engineering team focused on a defined backlog of 20-30 items around service security, testability, resilience and recoverability . This is very much a hands-on delivery role - not a coordination-only position. What you would be doing Acting as Scrum Master / Delivery Manager for a software engineering team day to day. Leading sprint planning, daily stand-ups, reviews and retrospectives. Removing blockers, managing scope, flow and prioritisation to maintain strong delivery momentum. Working closely with engineers, a Senior Technical BA and an Architect to ensure the backlog is technically ready, prioritised and executable. Managing risks, dependencies and complex backlogs, using Jira at both team and initiative level. Providing clear, evidence-based reporting and influencing senior technical and non-technical stakeholders. Technical environment (you should be comfortable operating in most of these areas): Cloud platforms such as Azure and/or AWS as part of software product delivery (not migration-only). CI/CD tooling and modern DevOps practices. Infrastructure as Code (e.g. Terraform). Automated testing and quality practices. Secure, resilient digital services. What the client is specifically looking for Recent, hands-on agile delivery with software development teams in active build. Experience acting as a Scrum Master / Delivery Manager embedded with engineers. Practical experience with version control (e.g. Git), CI/CD and cloud-native or platform-based services. Strong stakeholder engagement and the ability to challenge and influence at senior level. High proficiency in Jira , plus familiarity with delivery governance tools (e.g. ServiceNow is a bonus). Experience focused only on cloud migrations, Dynamics CRM or purely integration/database projects will not be sufficient unless there is clear, recent evidence of end-to-end software product delivery. Why it might interest you Opportunity to lead delivery in a modern engineering setup where agile ways of working are taken seriously. Clear, technically focused backlog around security, resilience and reliability - not a vague transformation brief. Influential position engaging directly with senior stakeholders on a visible digital initiative. If you are within a realistic commute of Newcastle, Leeds or Birmingham and this aligns with your recent experience, I would be keen to share more details and understand your availability and expectations.
Data & MIS Manager (Integration & Project Manager) Wandsworth, London 40,000 to 42,500 + 30 days holiday + Bank Holidays + Pension + Life Insurance Excellent opportunity for a Data Manager with MIS experience looking for a role offering autonomy and the opportunity to stamp your mark on an organisation, taking ownership of and modernising their data and MIS systems. This organisation are in the education sector and have a brilliant reputation within their industry. They are well-established, stable, and pride themselves on their culture and being a great place to work. This role is the first of its kind within the organisation, meaning that it is a great opportunity for you to come in, bring your ideas to the table and truly make your mark. On a day-to-day you will be responsible for data migration, integration, data integrity and quality, reporting and management information, as well as dealing with leadership, governors and stakeholders. The ideal candidate will come from a Data Manager role (or similar background), ideally within education or broader public sector, and will have experience with an MIS system. You will have good data quality expertise and will be comfortable communicating and dealing with stakeholders in a school environment. This is a fantastic opportunity to take full ownership of a core system, influence how data is managed across the organisation and contribute to a long term digital strategy, while retaining a strong work life balance in a supportive setting. The Role: MIS & Data Manager, acting as system owner and project lead for data migration Responsible for data cleansing, mapping, validation, User Acceptance Testing and configuration of workflows Day to day administration of the MIS Produce reporting for SLT, Governors and compliance requirements, developing dashboards and reducing reliance on manual spreadsheets Ensure data integrity across admissions, onboarding, year transitions and leavers Onsite role in Wandsworth The Person: Experience in a Data Management role, ideally from education or the broader public sector Experience with an MIS system Data Quality expertise Comfortable communicating with and dealing with stakeholders Based within a commutable distance of Wandsworth and happy to work onsite Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
01/04/2026
Full time
Data & MIS Manager (Integration & Project Manager) Wandsworth, London 40,000 to 42,500 + 30 days holiday + Bank Holidays + Pension + Life Insurance Excellent opportunity for a Data Manager with MIS experience looking for a role offering autonomy and the opportunity to stamp your mark on an organisation, taking ownership of and modernising their data and MIS systems. This organisation are in the education sector and have a brilliant reputation within their industry. They are well-established, stable, and pride themselves on their culture and being a great place to work. This role is the first of its kind within the organisation, meaning that it is a great opportunity for you to come in, bring your ideas to the table and truly make your mark. On a day-to-day you will be responsible for data migration, integration, data integrity and quality, reporting and management information, as well as dealing with leadership, governors and stakeholders. The ideal candidate will come from a Data Manager role (or similar background), ideally within education or broader public sector, and will have experience with an MIS system. You will have good data quality expertise and will be comfortable communicating and dealing with stakeholders in a school environment. This is a fantastic opportunity to take full ownership of a core system, influence how data is managed across the organisation and contribute to a long term digital strategy, while retaining a strong work life balance in a supportive setting. The Role: MIS & Data Manager, acting as system owner and project lead for data migration Responsible for data cleansing, mapping, validation, User Acceptance Testing and configuration of workflows Day to day administration of the MIS Produce reporting for SLT, Governors and compliance requirements, developing dashboards and reducing reliance on manual spreadsheets Ensure data integrity across admissions, onboarding, year transitions and leavers Onsite role in Wandsworth The Person: Experience in a Data Management role, ideally from education or the broader public sector Experience with an MIS system Data Quality expertise Comfortable communicating with and dealing with stakeholders Based within a commutable distance of Wandsworth and happy to work onsite Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Title: Project Manager Location: London (onsite role) Contract Type: 40 hours per week, Fixed term Agency contract Inside IR35 Duration: 8 months with extensions Compensation: £45-50 per hour (negotiable depending on experience) Role Overview : In this role, you will be driving pioneer custom sponsorship initiatives connecting Client s IPs with key EU brands from start to finish. You will identify partnership opportunities that align client s content with brand objectives across customer journeys and partner closely with creative, product and account experts as the Project Lead. As Solutions Manager you will develop and manage innovative IP-to-brand partnerships at scale that set the stage for superior advertiser performance while delighting our customers. This is an opportunity for you to join one of a large company s key businesses, to thrive in a start-up environment that drives innovation across the advertising organization. We are looking for someone who is ready to roll-up their sleeves and join a tightly knit team that is tackling really exciting and challenging projects. Key job responsibilities - Technically validate and thoroughly scope a variety of different IP partnership experiences, providing in depth functional requirements and timelines, aligned with creative, technical, legal teams, testing teams, etc. - Project manage complex IP-to-brand sponsorship campaigns from the conceptual phase to go live, utilizing various project management methodologies to ensure success - Constantly develop and drive new IP partnership innovations that are outside of our standard product card by engaging with brands, creative teams and management to deliver unique solutions for our strategic advertising partners - Manage ad hoc requests for new IP sponsorship concepts that can be delivered rapidly in a quickly and thoroughly manner - Manage client meetings to assess goals, objectives and requests in terms of IP partnership opportunities to drive forward required solutions Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit - Develop overall solution plans that meet operational requirements, project manage the execution of custom IP sponsorship solutions and ensure that stakeholders have all the inputs required - Present confidently to senior management, external brand partners, and other large audiences Basic Qualifications - Experience in digital advertising and client facing roles - Experience analyzing data and best practices to assess performance drivers - Experience with annual brand and media planning Preferred Qualifications - Experience in e-commerce or online advertising - Experience in omni-channel marketing, search engine marketing or search engine optimization
01/04/2026
Contractor
Title: Project Manager Location: London (onsite role) Contract Type: 40 hours per week, Fixed term Agency contract Inside IR35 Duration: 8 months with extensions Compensation: £45-50 per hour (negotiable depending on experience) Role Overview : In this role, you will be driving pioneer custom sponsorship initiatives connecting Client s IPs with key EU brands from start to finish. You will identify partnership opportunities that align client s content with brand objectives across customer journeys and partner closely with creative, product and account experts as the Project Lead. As Solutions Manager you will develop and manage innovative IP-to-brand partnerships at scale that set the stage for superior advertiser performance while delighting our customers. This is an opportunity for you to join one of a large company s key businesses, to thrive in a start-up environment that drives innovation across the advertising organization. We are looking for someone who is ready to roll-up their sleeves and join a tightly knit team that is tackling really exciting and challenging projects. Key job responsibilities - Technically validate and thoroughly scope a variety of different IP partnership experiences, providing in depth functional requirements and timelines, aligned with creative, technical, legal teams, testing teams, etc. - Project manage complex IP-to-brand sponsorship campaigns from the conceptual phase to go live, utilizing various project management methodologies to ensure success - Constantly develop and drive new IP partnership innovations that are outside of our standard product card by engaging with brands, creative teams and management to deliver unique solutions for our strategic advertising partners - Manage ad hoc requests for new IP sponsorship concepts that can be delivered rapidly in a quickly and thoroughly manner - Manage client meetings to assess goals, objectives and requests in terms of IP partnership opportunities to drive forward required solutions Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit - Develop overall solution plans that meet operational requirements, project manage the execution of custom IP sponsorship solutions and ensure that stakeholders have all the inputs required - Present confidently to senior management, external brand partners, and other large audiences Basic Qualifications - Experience in digital advertising and client facing roles - Experience analyzing data and best practices to assess performance drivers - Experience with annual brand and media planning Preferred Qualifications - Experience in e-commerce or online advertising - Experience in omni-channel marketing, search engine marketing or search engine optimization
Infrastructure Engineer Remote - occasional travel to Bradford, Leeds or Sheffield 45,000 + annual company bonus & benefits Our client is looking for an experienced Infrastructure Engineer to be a key technical authority responsible for the implementation, and ongoing management of the Group's IT infrastructure across both on premises and Azure cloud environment. The role requires a self-driven, proactive professional with the ability to take initiative, lead projects from concept to completion, and ensure the delivery of robust, secure, and scalable infrastructure solutions supporting business-critical systems The role is remote however occasional site visits to West Yorkshire and South Yorkshire will be required for maintenance or specific project work. Key responsibilities: Implement, and maintain hybrid infrastructure solutions (Azure + on-prem) that meet performance, security, and compliance requirements. Manage and optimise Windows Server, SQL Server, and Azure environments including Virtual Machines, Networking, Storage, Backup, and Monitoring. Maintain and secure Active Directory, Group Policy, DNS, DHCP, and Azure AD (Entra ID) synchronisation. Ensure high availability and resilience across all servers, networks, and databases supporting business-critical applications. Deliver advanced troubleshooting and root cause analysis for complex infrastructure issues. Take ownership of infrastructure projects from design through to successful delivery, ensuring clear documentation, stakeholder engagement, and post-implementation review. Maintain alignment with Cyber Essentials Plus & GDPR Implement and manage endpoint protection, patch management, and vulnerability remediation. The following skills and experience will be essential: Strong expertise in Microsoft Azure IaaS & PaaS, Active Directory, Group Policy, DNS, DHCP, Windows Server (Apply online only), and SQL Server administration Deep understanding of LAN/WAN design, VLANs, VPNs, routing, switching, and firewall management Experience with Microsoft 365, Intune, and Endpoint Manager Proven experience managing secure environments aligned with Cyber Essentials Plus or ISO 27001 Full UK drivers license
01/04/2026
Full time
Infrastructure Engineer Remote - occasional travel to Bradford, Leeds or Sheffield 45,000 + annual company bonus & benefits Our client is looking for an experienced Infrastructure Engineer to be a key technical authority responsible for the implementation, and ongoing management of the Group's IT infrastructure across both on premises and Azure cloud environment. The role requires a self-driven, proactive professional with the ability to take initiative, lead projects from concept to completion, and ensure the delivery of robust, secure, and scalable infrastructure solutions supporting business-critical systems The role is remote however occasional site visits to West Yorkshire and South Yorkshire will be required for maintenance or specific project work. Key responsibilities: Implement, and maintain hybrid infrastructure solutions (Azure + on-prem) that meet performance, security, and compliance requirements. Manage and optimise Windows Server, SQL Server, and Azure environments including Virtual Machines, Networking, Storage, Backup, and Monitoring. Maintain and secure Active Directory, Group Policy, DNS, DHCP, and Azure AD (Entra ID) synchronisation. Ensure high availability and resilience across all servers, networks, and databases supporting business-critical applications. Deliver advanced troubleshooting and root cause analysis for complex infrastructure issues. Take ownership of infrastructure projects from design through to successful delivery, ensuring clear documentation, stakeholder engagement, and post-implementation review. Maintain alignment with Cyber Essentials Plus & GDPR Implement and manage endpoint protection, patch management, and vulnerability remediation. The following skills and experience will be essential: Strong expertise in Microsoft Azure IaaS & PaaS, Active Directory, Group Policy, DNS, DHCP, Windows Server (Apply online only), and SQL Server administration Deep understanding of LAN/WAN design, VLANs, VPNs, routing, switching, and firewall management Experience with Microsoft 365, Intune, and Endpoint Manager Proven experience managing secure environments aligned with Cyber Essentials Plus or ISO 27001 Full UK drivers license
Job Title: Proclaim Developer Location: Sharston, Manchester, M22 4SN Salary : £40,000 - £50,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: Express is currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Development Manager, and seven other developers and where necessary third parties, in particular Access Legal Systems to ensure that all identified improvements to the system can be integrated efficiently and with minimal impact to end users. In addition to development, the role will encompass the day-to-day administration of the Proclaim system including template maintenance, user configuration, task server administration and report design and execution. The role will require co-operation with the general IT department and Operations department. Person Specification: Essential: General understanding of common database programming and query languages. Excellent analytical and problem-solving skills. Effective communication skills allowing reporting on a non-technical level of work in progress to senior stakeholders. Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes. Excellent organisation and time management skills. Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business. Strong negotiation skills and the capability to deal firmly with external companies to manage projects and maintenance effectively. Desired: Up to and including Proclaim Technical Level 4 training attended or ability to demonstrate equivalent practical experience including: A minimum of 5 years' experience in a similar Proclaim development role. Creating new case types, database fields and correspondents. Screen design and intelligence. Using maths fields and tests to perform specific functions. Workflow maintenance including creation of linked actions, forms, secure documents, and master documents. Advanced Report training or equivalent practical experience of designing, amending and scheduling reports. Understanding of design and execution of SQL queries. Experience of designing and using auto routines. Import/Export routines. Task server configuration, scheduling, and troubleshooting. Familiarity with Proclaim v3.5 and its additional features. Experience of design and execution of Macros. Knowledge of Proclaim Accounts system and Sage accounting software. Experience of Personal Injury, Clinical Negligence, Medical Agency, and Costs Case types. Knowledge of SQL or similar database languages and ASP, PHP or similar for Web interfacing. HTML knowledge. Understanding of web services and multi-platform system interactions. Knowledge of Proclaim MI Warehouse Understanding of Proclaim A2A integration and maintenance. Experience of creating and maintaining Proclaim Secure Docs. A practical knowledge of Windows based networks including Active Directory and Exchange. Salary & Hours Salary of £40,000 - £50,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. It may on occasion be necessary to perform maintenance outside of core hours and therefore a flexible approach is required. Benefits: Hybrid Working - Remote or hybrid working available 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Proclaim Developer, Case Management Developer, Law, Web Developer, Web Designer SQL Queries, Proclaim Accounts may also be considered for this role.
01/04/2026
Full time
Job Title: Proclaim Developer Location: Sharston, Manchester, M22 4SN Salary : £40,000 - £50,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: Express is currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Development Manager, and seven other developers and where necessary third parties, in particular Access Legal Systems to ensure that all identified improvements to the system can be integrated efficiently and with minimal impact to end users. In addition to development, the role will encompass the day-to-day administration of the Proclaim system including template maintenance, user configuration, task server administration and report design and execution. The role will require co-operation with the general IT department and Operations department. Person Specification: Essential: General understanding of common database programming and query languages. Excellent analytical and problem-solving skills. Effective communication skills allowing reporting on a non-technical level of work in progress to senior stakeholders. Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes. Excellent organisation and time management skills. Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business. Strong negotiation skills and the capability to deal firmly with external companies to manage projects and maintenance effectively. Desired: Up to and including Proclaim Technical Level 4 training attended or ability to demonstrate equivalent practical experience including: A minimum of 5 years' experience in a similar Proclaim development role. Creating new case types, database fields and correspondents. Screen design and intelligence. Using maths fields and tests to perform specific functions. Workflow maintenance including creation of linked actions, forms, secure documents, and master documents. Advanced Report training or equivalent practical experience of designing, amending and scheduling reports. Understanding of design and execution of SQL queries. Experience of designing and using auto routines. Import/Export routines. Task server configuration, scheduling, and troubleshooting. Familiarity with Proclaim v3.5 and its additional features. Experience of design and execution of Macros. Knowledge of Proclaim Accounts system and Sage accounting software. Experience of Personal Injury, Clinical Negligence, Medical Agency, and Costs Case types. Knowledge of SQL or similar database languages and ASP, PHP or similar for Web interfacing. HTML knowledge. Understanding of web services and multi-platform system interactions. Knowledge of Proclaim MI Warehouse Understanding of Proclaim A2A integration and maintenance. Experience of creating and maintaining Proclaim Secure Docs. A practical knowledge of Windows based networks including Active Directory and Exchange. Salary & Hours Salary of £40,000 - £50,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. It may on occasion be necessary to perform maintenance outside of core hours and therefore a flexible approach is required. Benefits: Hybrid Working - Remote or hybrid working available 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Proclaim Developer, Case Management Developer, Law, Web Developer, Web Designer SQL Queries, Proclaim Accounts may also be considered for this role.
Linux Systems Manager Edinburgh - hybrid If you are a Linux specialist with experience leading a small team, this could be the role for you. Head Resourcing are working with a software services company in Edinburgh to hire a Linux Systems Manager. Continued growth across our client's organisation both in the UK & US has meant they now need an experienced Linux expert to ensure their product development, customers, and corporate users have a performant, cost-effective, secure, and productive environment. In this role you will remain technically hands on while also having direct management responsibility for a team of systems administrators. In this role you will support our clients Linux estate in both Azure and co-located data centres. You will have the autonomy to ensure our clients estate is proactively maintained and automated fixes are put in place for recurring issues so time and energy can be spent on project work and building for the future. Required Skills and Experience: Experience of IT management and leading a small team Understanding of IT Architecture, network architecture, and datacentre management Strong knowledge of Linux (RHEL, Ubuntu, Debian) Knowledge of Chef, Red Hat Satellite, Ansible, and Terraform Knowledge of Microsoft Azure An excellent package is available for the right candidate with flexible/hybrid working. Please get in touch with an up-to-date CV to find out more.
01/04/2026
Full time
Linux Systems Manager Edinburgh - hybrid If you are a Linux specialist with experience leading a small team, this could be the role for you. Head Resourcing are working with a software services company in Edinburgh to hire a Linux Systems Manager. Continued growth across our client's organisation both in the UK & US has meant they now need an experienced Linux expert to ensure their product development, customers, and corporate users have a performant, cost-effective, secure, and productive environment. In this role you will remain technically hands on while also having direct management responsibility for a team of systems administrators. In this role you will support our clients Linux estate in both Azure and co-located data centres. You will have the autonomy to ensure our clients estate is proactively maintained and automated fixes are put in place for recurring issues so time and energy can be spent on project work and building for the future. Required Skills and Experience: Experience of IT management and leading a small team Understanding of IT Architecture, network architecture, and datacentre management Strong knowledge of Linux (RHEL, Ubuntu, Debian) Knowledge of Chef, Red Hat Satellite, Ansible, and Terraform Knowledge of Microsoft Azure An excellent package is available for the right candidate with flexible/hybrid working. Please get in touch with an up-to-date CV to find out more.
Role: SC Cleared Network Engineer Location: Farnborough (2 to 3 days per week onsite) Length: 6 months Rate: 750 to 800 via umbrella CANDIDATES MUST HOLD ACTIVE SC CLEARANCE AND BE SOLE UK NATIONALS DUE TO THE NATURE OF THE WORK AND INDUSTRY The Role As a Senior Network Engineer, you will be responsible for delivering engineering excellence across one or more technology domains by providing deep technical insight, drive continuous improvement, and ensure solutions are robust, scalable, and aligned with strategic objectives. Day-to-day, you'll lead the design, implementation and support of complex technology solutions, ensuring high performance, reliability, and security. As the Senior Engineer, you will also act as a technical authority, mentoring junior engineers and collaborating across teams to deliver integrated solutions. Your responsibilities will include: Leading the design, implementation and support of enterprise-grade solutions across one or more technology domains Take ownership of complex technical deliverables, ensuring quality, performance, and alignment with architectural and strategic standards and provide technical leadership and mentoring to Engineers and Associate Engineers, supporting their development and integration into the team Collaborate with principal engineers, architects and capability leads to align engineering outputs with strategic goals Represent engineering in cross-functional discussions, influencing decisions and driving alignment across teams Contribute to technology roadmaps and continuous improvement initiatives Ensure compliance with security, performance and operational standards and proactively identify and mitigate risks across engineering deliverables and service operations Essential experience of the Senior Network Engineer: Experience with large-scale, multi-site enterprise networks across LAN, WAN, datacentre, and hybrid-cloudoud environments Knowledge of routing and switching protocols including BGP, OSPF, VXLAN, EVPN, WI-FI and Network Authentication Protocols (e.g. 802.1x), across Cisco Catalyst/Nexus/WLC, Cisco Meraki, Palo Alto, Dell products. Familiarity with Cisco, Palo Alto, and F5 security solutions, including firewalls, intrusion prevention/detection systems, and network access control solutions Eperience with software defined Networking including virtualization technologies such as VMWare NSX-T Experience in producing detailed network designs and documentation aligned with business and security requirements Has experience with network automation, supported by development teams Essential qualifications for the Senior Network Engineer: CCNP or equivalent industry experience Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience). This role is 37 hours per week based at Farnborough. To cover shift patterns between (Apply online only) GMT you may be asked to work at specific times. As part of a commitment to maintaining high service availability and rapid incident response, this role will be required to participate in an on-call rota. This responsibility reflects the trust placed in the role to act swiftly and decisively when critical systems are impacted. At our Farnborough site exciting work takes place at our state-of-the-art facility, with high-energy laser technologies, our 5m pressurised wind tunnel which has a simulation capability that is unique in the UK and our large research and development projects is a real hub of creativity, research and innovation. Join our talented teams of Engineers, IT & Cyber Specialists, Project Managers, Group Functions Teams and many more to provide future defences in the UK.
01/04/2026
Contractor
Role: SC Cleared Network Engineer Location: Farnborough (2 to 3 days per week onsite) Length: 6 months Rate: 750 to 800 via umbrella CANDIDATES MUST HOLD ACTIVE SC CLEARANCE AND BE SOLE UK NATIONALS DUE TO THE NATURE OF THE WORK AND INDUSTRY The Role As a Senior Network Engineer, you will be responsible for delivering engineering excellence across one or more technology domains by providing deep technical insight, drive continuous improvement, and ensure solutions are robust, scalable, and aligned with strategic objectives. Day-to-day, you'll lead the design, implementation and support of complex technology solutions, ensuring high performance, reliability, and security. As the Senior Engineer, you will also act as a technical authority, mentoring junior engineers and collaborating across teams to deliver integrated solutions. Your responsibilities will include: Leading the design, implementation and support of enterprise-grade solutions across one or more technology domains Take ownership of complex technical deliverables, ensuring quality, performance, and alignment with architectural and strategic standards and provide technical leadership and mentoring to Engineers and Associate Engineers, supporting their development and integration into the team Collaborate with principal engineers, architects and capability leads to align engineering outputs with strategic goals Represent engineering in cross-functional discussions, influencing decisions and driving alignment across teams Contribute to technology roadmaps and continuous improvement initiatives Ensure compliance with security, performance and operational standards and proactively identify and mitigate risks across engineering deliverables and service operations Essential experience of the Senior Network Engineer: Experience with large-scale, multi-site enterprise networks across LAN, WAN, datacentre, and hybrid-cloudoud environments Knowledge of routing and switching protocols including BGP, OSPF, VXLAN, EVPN, WI-FI and Network Authentication Protocols (e.g. 802.1x), across Cisco Catalyst/Nexus/WLC, Cisco Meraki, Palo Alto, Dell products. Familiarity with Cisco, Palo Alto, and F5 security solutions, including firewalls, intrusion prevention/detection systems, and network access control solutions Eperience with software defined Networking including virtualization technologies such as VMWare NSX-T Experience in producing detailed network designs and documentation aligned with business and security requirements Has experience with network automation, supported by development teams Essential qualifications for the Senior Network Engineer: CCNP or equivalent industry experience Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience). This role is 37 hours per week based at Farnborough. To cover shift patterns between (Apply online only) GMT you may be asked to work at specific times. As part of a commitment to maintaining high service availability and rapid incident response, this role will be required to participate in an on-call rota. This responsibility reflects the trust placed in the role to act swiftly and decisively when critical systems are impacted. At our Farnborough site exciting work takes place at our state-of-the-art facility, with high-energy laser technologies, our 5m pressurised wind tunnel which has a simulation capability that is unique in the UK and our large research and development projects is a real hub of creativity, research and innovation. Join our talented teams of Engineers, IT & Cyber Specialists, Project Managers, Group Functions Teams and many more to provide future defences in the UK.
Campaign Manager (Marketing) - 12 Month Contract Location: London (flexible, mostly onsite) Payrate: 300- 350/day (PAYE) We're hiring a Campaign Manager to lead the execution of multi-channel marketing campaigns across European markets. You'll manage end-to-end delivery across owned channels (email, push, onsite), working closely with local teams to ensure campaigns launch on time and perform strongly. This role suits someone who thrives in fast-paced environments, is highly data-driven, and enjoys improving campaign performance through insights and optimisation. Key responsibilities: Execute and manage marketing campaigns across multiple channels Coordinate with local teams on content, targeting and scheduling Monitor campaign performance and optimise in real time Use tools and automation to improve efficiency Ensure quality, accuracy and strong customer experience Requirements: Strong campaign / lifecycle marketing experience Experience with CRM, analytics and marketing tools Advanced Excel / data skills Fluent English + C1 French Strong attention to detail and stakeholder management We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon/Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
01/04/2026
Contractor
Campaign Manager (Marketing) - 12 Month Contract Location: London (flexible, mostly onsite) Payrate: 300- 350/day (PAYE) We're hiring a Campaign Manager to lead the execution of multi-channel marketing campaigns across European markets. You'll manage end-to-end delivery across owned channels (email, push, onsite), working closely with local teams to ensure campaigns launch on time and perform strongly. This role suits someone who thrives in fast-paced environments, is highly data-driven, and enjoys improving campaign performance through insights and optimisation. Key responsibilities: Execute and manage marketing campaigns across multiple channels Coordinate with local teams on content, targeting and scheduling Monitor campaign performance and optimise in real time Use tools and automation to improve efficiency Ensure quality, accuracy and strong customer experience Requirements: Strong campaign / lifecycle marketing experience Experience with CRM, analytics and marketing tools Advanced Excel / data skills Fluent English + C1 French Strong attention to detail and stakeholder management We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon/Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Your new company As one of the world's largest networks of audit, tax and consulting firms, this organisation delivers big ideas and premium service to help middle-market businesses thrive. They are a fast-growing firm with huge ambitions. They have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything they do, motivating and inspiring them to become better every day. If you are looking for an organisation to build a future and make an immediate impact, then this is the role for you. Your new role The Tax Technology team is dynamic, fast-paced and mission-driven. This role is an internal, national tax business-facing, high-visibility role where you will help drive AI and automation solutions across our Tax business. You'll deliver high-impact implementations, and work closely with internal and external developers to work towards building innovative in-house technology solutions with the internal Tax Technology leadership team. You will be proactive, results-driven, and hands-on, ensuring projects deliver tangible benefits that empower our Tax colleagues to provide premium client service and exceptional deliverables.They offer scope for progression and the chance to make a significant impact on RSM Tax nationally, with the potential to influence on a global scale driving the digital transformation within the Tax business. You will make an impact by: Owning implementations end-to-end: Identifying opportunities, defining requirements, and delivering AI and automation solutions that transform Tax processes, with the support of colleagues Bridging business and technology: Working closely with colleagues in the Tax Technology team, Tax teams and technical developers to help turn business needs into practical, high-value technology solutions. Driving change and results: Taking ownership of projects, with support, ensuring successful adoption, and delivering measurable improvements in efficiency and client service. Collaborating and influencing: Engaging with stakeholders across the Tax function to ensure alignment, clarity, and impact. This also involves holding training sessions to upskill people on how to use our solutions. Testing and refining: Participating in functional and user testing, ensuring technology solutions meet business requirements and delivering measurable results. What you'll need to succeed The ideal candidate is someone who thrives on variety, loves learning new things, and enjoys connecting with people. If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! Experience in Tax Technology - either in an internal or external facing role. Knowledge of tax compliance and advisory processes. Proactive and results-driven: You take initiative, drive projects forward, and focus on delivering measurable outcomes. Skilled in translating business requirements into user stories, wireframes, or workflows. Comfortable using data analytics to identify opportunities, track KPIs, and measure success. Strong communicator with the ability to influence across teams. Commercially minded, detail-oriented, and passionate about making processes smarter and faster. Highly organised. Great attention to detail. What you'll get in return Hybrid and Flexible working 26 Days Holiday (with the option of purchasing additional days) Lifestyle, Health, and Wellbeing, including financial wellbeing benefits such as financial tools, an electric car scheme and access to a virtual GP. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
01/04/2026
Full time
Your new company As one of the world's largest networks of audit, tax and consulting firms, this organisation delivers big ideas and premium service to help middle-market businesses thrive. They are a fast-growing firm with huge ambitions. They have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything they do, motivating and inspiring them to become better every day. If you are looking for an organisation to build a future and make an immediate impact, then this is the role for you. Your new role The Tax Technology team is dynamic, fast-paced and mission-driven. This role is an internal, national tax business-facing, high-visibility role where you will help drive AI and automation solutions across our Tax business. You'll deliver high-impact implementations, and work closely with internal and external developers to work towards building innovative in-house technology solutions with the internal Tax Technology leadership team. You will be proactive, results-driven, and hands-on, ensuring projects deliver tangible benefits that empower our Tax colleagues to provide premium client service and exceptional deliverables.They offer scope for progression and the chance to make a significant impact on RSM Tax nationally, with the potential to influence on a global scale driving the digital transformation within the Tax business. You will make an impact by: Owning implementations end-to-end: Identifying opportunities, defining requirements, and delivering AI and automation solutions that transform Tax processes, with the support of colleagues Bridging business and technology: Working closely with colleagues in the Tax Technology team, Tax teams and technical developers to help turn business needs into practical, high-value technology solutions. Driving change and results: Taking ownership of projects, with support, ensuring successful adoption, and delivering measurable improvements in efficiency and client service. Collaborating and influencing: Engaging with stakeholders across the Tax function to ensure alignment, clarity, and impact. This also involves holding training sessions to upskill people on how to use our solutions. Testing and refining: Participating in functional and user testing, ensuring technology solutions meet business requirements and delivering measurable results. What you'll need to succeed The ideal candidate is someone who thrives on variety, loves learning new things, and enjoys connecting with people. If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! Experience in Tax Technology - either in an internal or external facing role. Knowledge of tax compliance and advisory processes. Proactive and results-driven: You take initiative, drive projects forward, and focus on delivering measurable outcomes. Skilled in translating business requirements into user stories, wireframes, or workflows. Comfortable using data analytics to identify opportunities, track KPIs, and measure success. Strong communicator with the ability to influence across teams. Commercially minded, detail-oriented, and passionate about making processes smarter and faster. Highly organised. Great attention to detail. What you'll get in return Hybrid and Flexible working 26 Days Holiday (with the option of purchasing additional days) Lifestyle, Health, and Wellbeing, including financial wellbeing benefits such as financial tools, an electric car scheme and access to a virtual GP. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Business Operations Manager - Fintech/SaaS Business - 18 Month FTC - M4 Corridor / Hybrid An excellent opportunity to be at the heart of a growing fintech as it seeks to mature and develop its operations, improving governance, automation and reporting to improve customer retention and increase customer value. Working alongside the COO, you'll be responsible for strengthening operational capability; you'll be involved in improving governance and risk oversight, using data and KPIs to improve operational performance, and embed consistent ways of working. You'll be engaged with stakeholders across the business, and with customer facing teams to ensure that the work you do has measurable customer and business value. You'll need to have had a background in operations, strategy or project management, in a FinTech or other regulated SaaS business. You'll have had experience in operational improvement, reporting, automation, governance and risk and other commercial areas - very likely including embedding AI into business process. You'll need to be a skilled communicator and have experience dealing with stakeholders at all levels. The role is largely remote but you will need to be able to be in the office in Swindon on occasion, so being within reach of the M4 is key. It will pay a base of somewhere around £55K. It's an 18 month fixed term contract in the first instance, with the possibility of a permanent role after that. For more details please contact Justin Sleep with a copy of your resume.
01/04/2026
Contractor
Business Operations Manager - Fintech/SaaS Business - 18 Month FTC - M4 Corridor / Hybrid An excellent opportunity to be at the heart of a growing fintech as it seeks to mature and develop its operations, improving governance, automation and reporting to improve customer retention and increase customer value. Working alongside the COO, you'll be responsible for strengthening operational capability; you'll be involved in improving governance and risk oversight, using data and KPIs to improve operational performance, and embed consistent ways of working. You'll be engaged with stakeholders across the business, and with customer facing teams to ensure that the work you do has measurable customer and business value. You'll need to have had a background in operations, strategy or project management, in a FinTech or other regulated SaaS business. You'll have had experience in operational improvement, reporting, automation, governance and risk and other commercial areas - very likely including embedding AI into business process. You'll need to be a skilled communicator and have experience dealing with stakeholders at all levels. The role is largely remote but you will need to be able to be in the office in Swindon on occasion, so being within reach of the M4 is key. It will pay a base of somewhere around £55K. It's an 18 month fixed term contract in the first instance, with the possibility of a permanent role after that. For more details please contact Justin Sleep with a copy of your resume.
