Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Position
As a Senior Business Central Developer, you will play a vital role in developing & implementing the Business Central ERP platform for the global QBS business and all its entities, leveraging your development skills to provide customisations and enhancements to the Business Central ERP system and the Power platform for D365 Sales/Customer Service & Marketing Insights. You will have the opportunity to work closely with internal stakeholders to develop innovative solutions and contribute to the success of the Group ERP & CRM system. This role will become a key part of the global Change Advisory Board to agree a development roadmap.
What You'll Be Doing:
Providing second line Business Central support to users in multiple countries.
Collaborating with Key Users & Users to understand their business requirements and provide guidance on utilising the system's features and functionalities.
Developing customisations and extensions using AL within the Business Central environment, adhering to best practices and coding standards.
Developing customisations within the Power Platform to support the enhancement of the D365 Sales, Customer Service & Marketing environment
Conducting code reviews and ensure the quality and efficiency of the developed customizations.
Collaborating with cross-functional teams, including developers, consultants, and project managers, to deliver high-quality solutions to stakeholders.
Documenting technical solutions, issues, and resolutions for internal knowledge sharing and future reference.
Staying up-to-date with the latest trends and technologies related to Business Central.
Assisting in the testing and deployment of software updates, patches, and new releases of the ERP system.
Ensuring adherence SLAs & OLA’s and provide excellent customer service to internal & external stakeholders
Requirements
What You'll Bring:
At least 8 years’ experience in a Business Central developer role.
Strong experience in troubleshooting issues in Microsoft Business Central.
Proficiency in AL programming language with hands-on experience in developing customisations and extensions within Business Central v20 & later.
Experience enhancing & developing D365 Sales, Customer service and customer insights.
Proficiency in developing in the Microsoft Power Platform.
Solid technical experience & understanding of API integration (REST, SOAP, JSON/XML)
Developing EDI or B2B trading workflows
Solid understanding of SQL databases and ability to write efficient database queries.
Strong problem-solving and analytical skills to identify and resolve technical issues effectively.
Excellent communication skills and ability to work collaboratively in a team environment.
Detail-oriented with a strong commitment to delivering high-quality work.
Ability to manage multiple priorities and work efficiently in a fast-paced environment.
Experience with Collaboration & development tools such as Jira, Github, Azure devops or similar for issue tracking, version control and release management.
Preferred Skills:
Knowledge of SSRS & PowerBI would be beneficial but not essential.
Solid understanding of SQL databases and ability to write efficient database queries
Experience with integration/middleware platforms (e.g. Boomi)
Understanding of software development methodologies and best practices.
Other information
Benefits:
KPI quarterly bonus scheme
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle to work scheme
Life cover
Online retail discounts
Full training and development programme
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
As a Senior Business Central Developer, you will play a vital role in developing & implementing the Business Central ERP platform for the global QBS business and all its entities, leveraging your development skills to provide customisations and enhancements to the Business Central ERP system and the Power platform for D365 Sales/Customer Service & Marketing Insights. You will have the opportunity to work closely with internal stakeholders to develop innovative solutions and contribute to the success of the Group ERP & CRM system. This role will become a key part of the global Change Advisory Board to agree a development roadmap.
What You'll Be Doing:
Providing second line Business Central support to users in multiple countries.
Collaborating with Key Users & Users to understand their business requirements and provide guidance on utilising the system's features and functionalities.
Developing customisations and extensions using AL within the Business Central environment, adhering to best practices and coding standards.
Developing customisations within the Power Platform to support the enhancement of the D365 Sales, Customer Service & Marketing environment
Conducting code reviews and ensure the quality and efficiency of the developed customizations.
Collaborating with cross-functional teams, including developers, consultants, and project managers, to deliver high-quality solutions to stakeholders.
Documenting technical solutions, issues, and resolutions for internal knowledge sharing and future reference.
Staying up-to-date with the latest trends and technologies related to Business Central.
Assisting in the testing and deployment of software updates, patches, and new releases of the ERP system.
Ensuring adherence SLAs & OLA’s and provide excellent customer service to internal & external stakeholders
Requirements
What You'll Bring:
At least 8 years’ experience in a Business Central developer role.
Strong experience in troubleshooting issues in Microsoft Business Central.
Proficiency in AL programming language with hands-on experience in developing customisations and extensions within Business Central v20 & later.
Experience enhancing & developing D365 Sales, Customer service and customer insights.
Proficiency in developing in the Microsoft Power Platform.
Solid technical experience & understanding of API integration (REST, SOAP, JSON/XML)
Developing EDI or B2B trading workflows
Solid understanding of SQL databases and ability to write efficient database queries.
Strong problem-solving and analytical skills to identify and resolve technical issues effectively.
Excellent communication skills and ability to work collaboratively in a team environment.
Detail-oriented with a strong commitment to delivering high-quality work.
Ability to manage multiple priorities and work efficiently in a fast-paced environment.
Experience with Collaboration & development tools such as Jira, Github, Azure devops or similar for issue tracking, version control and release management.
Preferred Skills:
Knowledge of SSRS & PowerBI would be beneficial but not essential.
Solid understanding of SQL databases and ability to write efficient database queries
Experience with integration/middleware platforms (e.g. Boomi)
Understanding of software development methodologies and best practices.
Other information
Benefits:
KPI quarterly bonus scheme
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle to work scheme
Life cover
Online retail discounts
Full training and development programme
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Position
As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following:
Deliver on the Vendor’s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.)
Global lead for the vendor but responsible to deliver on set territory, UK&I
Plan growth strategies and support marketing events
Create GTM strategy regionally and support local Product Managers to execute
Invoice a minimum of £30k in MDF for the vendor quarterly
Maintain NR % Growth according to company budget every year, i.e. 15%+
Increase the company’s success and develop a sustainable strategy within your category
Proactively manage the vendor relationship
Identify suspects, prospects and drive deal registrations
Organise enablement sessions with resellers and support local product managers to do so
Engage regularly with top customers for your vendor
Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales
Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities
Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing
Strategic planning, development, and management of the respective category with a clear 3-year roadmap
Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors)
Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder
Arrange sales and technical training (promote USP)
Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets
Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners
Identify, qualify and on-board new strategic partners and effectively manage the deal registration process
Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement
Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction
Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP)
Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.)
Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit
Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors
Build and develop a solid reoccurring channel of business for both the vendor and QBS
Define, monitor and control of the category relevant KPIs to achieve the OKRs
Keep up to date with knowledge of the company’s product portfolio
To work within a team and ensure a pleasant working environment
To continually keep abreast of new procedures and implement when necessary
Any other tasks that may occur from day to day within the department
Requirements
What You'll Bring:
2-3 years’ experience in product management or similar roles
Knowledge of the market and industry
Proven track record exceeding sales targets gained in a similar environment
Experience and proven ability on analysis, positioning, promoting vendor products to market
Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers
Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues
Great people/collaborative skills paired with a high level of assertiveness
Proficient with Microsoft office
Other information
Benefits:
£54,633 per annum
Discretionary bonus scheme
Excellent contributory pension scheme
Private medical insurance
Healthcare scheme
Cycle to Work scheme
Life cover
Online retails discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
23/03/2026
Full time
Position
As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following:
Deliver on the Vendor’s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.)
Global lead for the vendor but responsible to deliver on set territory, UK&I
Plan growth strategies and support marketing events
Create GTM strategy regionally and support local Product Managers to execute
Invoice a minimum of £30k in MDF for the vendor quarterly
Maintain NR % Growth according to company budget every year, i.e. 15%+
Increase the company’s success and develop a sustainable strategy within your category
Proactively manage the vendor relationship
Identify suspects, prospects and drive deal registrations
Organise enablement sessions with resellers and support local product managers to do so
Engage regularly with top customers for your vendor
Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales
Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities
Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing
Strategic planning, development, and management of the respective category with a clear 3-year roadmap
Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors)
Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder
Arrange sales and technical training (promote USP)
Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets
Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners
Identify, qualify and on-board new strategic partners and effectively manage the deal registration process
Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement
Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction
Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP)
Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.)
Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit
Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors
Build and develop a solid reoccurring channel of business for both the vendor and QBS
Define, monitor and control of the category relevant KPIs to achieve the OKRs
Keep up to date with knowledge of the company’s product portfolio
To work within a team and ensure a pleasant working environment
To continually keep abreast of new procedures and implement when necessary
Any other tasks that may occur from day to day within the department
Requirements
What You'll Bring:
2-3 years’ experience in product management or similar roles
Knowledge of the market and industry
Proven track record exceeding sales targets gained in a similar environment
Experience and proven ability on analysis, positioning, promoting vendor products to market
Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers
Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues
Great people/collaborative skills paired with a high level of assertiveness
Proficient with Microsoft office
Other information
Benefits:
£54,633 per annum
Discretionary bonus scheme
Excellent contributory pension scheme
Private medical insurance
Healthcare scheme
Cycle to Work scheme
Life cover
Online retails discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Position
The Account Executive based at our offices in Ealing will be responsible for the following:
Build trust and rapport with partners to exercise cross-sell opportunities
Proactively make one hours of outbound calls daily to lapsed and potential customers
Work with the Sales Manager to strategically attract a wider target market
Create/generate new leads of your own
Provide partner feedback to the business and assist with the creation of ongoing partner engagement initiatives
Maintain existing revenue by cultivating strong relationships with existing partners
Account management of House Accounts, including mapping customer accounts and conducting gap analysis
Nurture and re-engage any leads not ready for sale
Onboard new partners and assist with account set up and partner relations
Be proactive, with outbound calls/emails, ensure you are profiling effectively, generating opportunities and building business relationships
Negotiate terms and pricing/discounts with customers
Provide weekly report and updates on pipeline
Ensure that you achieve your targets whilst increasing turnover and margin
Ensure shortfalls in targets are highlighted, discussed and remedied at the earliest opportunity
Accurately generate quotes, follow up/chase/negotiate/revise/close and process sales order accordingly for specific partners when required
Process and management of sales orders accurately
Provide customer orders to purchasing for ordering
Chase ETA’s through purchasing and directly and liaise with customers
Respond to customer complaints in a professional manner
Ensure that data within the CRM is correct and up to date
Manage and maintain the relationship of existing and new leads
Requirements
What you'll bring:
Minimum of 24 months sales experience in one of the following environments: call centre, face-to-face, telesales and account management
Strong interpersonal and excellent telephone communication skills, with the ability to communicate at all levels
Positive, proactive self-starter, with a ‘can do’ attitude.
Ability to work, manage, exceed targets and close.
Experience in pipeline management and KPI targets.
Proficient with Microsoft office and computer literate.
Experience/knowledge within the IT/Software sector
Other information
Benefits:
£32,000 - £34,000
Commission
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle to work scheme
Life cover
Online retail discounts
Full training and development programme
The role is a mix of 2 home working days and 3 office-based days, candidates should therefore have a reasonable commute to our Ealing office. Working hours 9.00am – 5.30pm Monday to Friday.
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
The Account Executive based at our offices in Ealing will be responsible for the following:
Build trust and rapport with partners to exercise cross-sell opportunities
Proactively make one hours of outbound calls daily to lapsed and potential customers
Work with the Sales Manager to strategically attract a wider target market
Create/generate new leads of your own
Provide partner feedback to the business and assist with the creation of ongoing partner engagement initiatives
Maintain existing revenue by cultivating strong relationships with existing partners
Account management of House Accounts, including mapping customer accounts and conducting gap analysis
Nurture and re-engage any leads not ready for sale
Onboard new partners and assist with account set up and partner relations
Be proactive, with outbound calls/emails, ensure you are profiling effectively, generating opportunities and building business relationships
Negotiate terms and pricing/discounts with customers
Provide weekly report and updates on pipeline
Ensure that you achieve your targets whilst increasing turnover and margin
Ensure shortfalls in targets are highlighted, discussed and remedied at the earliest opportunity
Accurately generate quotes, follow up/chase/negotiate/revise/close and process sales order accordingly for specific partners when required
Process and management of sales orders accurately
Provide customer orders to purchasing for ordering
Chase ETA’s through purchasing and directly and liaise with customers
Respond to customer complaints in a professional manner
Ensure that data within the CRM is correct and up to date
Manage and maintain the relationship of existing and new leads
Requirements
What you'll bring:
Minimum of 24 months sales experience in one of the following environments: call centre, face-to-face, telesales and account management
Strong interpersonal and excellent telephone communication skills, with the ability to communicate at all levels
Positive, proactive self-starter, with a ‘can do’ attitude.
Ability to work, manage, exceed targets and close.
Experience in pipeline management and KPI targets.
Proficient with Microsoft office and computer literate.
Experience/knowledge within the IT/Software sector
Other information
Benefits:
£32,000 - £34,000
Commission
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle to work scheme
Life cover
Online retail discounts
Full training and development programme
The role is a mix of 2 home working days and 3 office-based days, candidates should therefore have a reasonable commute to our Ealing office. Working hours 9.00am – 5.30pm Monday to Friday.
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 13 February 2026
About the role
The Delivery Manager plays a play a key enabling role in the successful delivery of digital solutions and services within the organisation. Sitting within the Product team, the role is responsible for driving requirements, capture, technical estimation and design, software engineering delivery, release and support for the development, ongoing enhancement and optimisation of products and services. The Delivery Manager ensures that their cross-functional team is well-supported, delivery is predictable, and that work is aligned with business priorities, and that processes and procedures are continually optimised to provide on-going value to the business. You will have a wide range of responsibilities in the following areas:
Planning and delivery management
Team support and facilitation
Stakeholder and communication management
Continuous improvement
About you
Educated to degree level or equivalent and evidence of relevant continued professional development in engineering, computer science or other equivalent technical disciplines
Experience of working in a software development, engineering or other related technical field is essential – ideally in a SaaS or web-based application environment.
Successful track record in delivering digital services to end-users and experience of working in fast-paced complex technical delivery environments.
Experienced in working with both new and legacy systems, and in maintaining a complex matrix of products and services.
Experience ideally in a highly regulated sector.
Familiar with agile and lean development methodologies and practices, and proven technical project management experience.
Strong planning and organising skills, with a strong focus on prioritisation and ability to identify trade-offs and decisions to others.
Embraces change and can effectively lead others through uncertainty.
Exceptional relationship builder who can work at all levels of the organisation to understand different perspectives, influence change and drive towards an impactful solution. Must be comfortable to challenge others’ thinking in a respectful way and be prepared to say “no” more often than “yes” to keep focussed on the most impactful priorities.
Strong critical thinking, problem-solving and troubleshooting skills. Highly analytical and able to integrate multiple data sources to form a view/opinion.
Strong result-focus and a proactive, hands-on approach, used to working in a fast moving/evolving environment and is able to engender a sense of urgency in others.
An articulate and impactful communicator who can ask challenging questions using a wide basis of technical knowledge and who can share highly technical information in an easy-to-understand way to business stakeholders and less experienced team members.
Strong customer focus with a desire to ensure that our future products and services make it simpler and easier to do business with Trinity
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
30/01/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 13 February 2026
About the role
The Delivery Manager plays a play a key enabling role in the successful delivery of digital solutions and services within the organisation. Sitting within the Product team, the role is responsible for driving requirements, capture, technical estimation and design, software engineering delivery, release and support for the development, ongoing enhancement and optimisation of products and services. The Delivery Manager ensures that their cross-functional team is well-supported, delivery is predictable, and that work is aligned with business priorities, and that processes and procedures are continually optimised to provide on-going value to the business. You will have a wide range of responsibilities in the following areas:
Planning and delivery management
Team support and facilitation
Stakeholder and communication management
Continuous improvement
About you
Educated to degree level or equivalent and evidence of relevant continued professional development in engineering, computer science or other equivalent technical disciplines
Experience of working in a software development, engineering or other related technical field is essential – ideally in a SaaS or web-based application environment.
Successful track record in delivering digital services to end-users and experience of working in fast-paced complex technical delivery environments.
Experienced in working with both new and legacy systems, and in maintaining a complex matrix of products and services.
Experience ideally in a highly regulated sector.
Familiar with agile and lean development methodologies and practices, and proven technical project management experience.
Strong planning and organising skills, with a strong focus on prioritisation and ability to identify trade-offs and decisions to others.
Embraces change and can effectively lead others through uncertainty.
Exceptional relationship builder who can work at all levels of the organisation to understand different perspectives, influence change and drive towards an impactful solution. Must be comfortable to challenge others’ thinking in a respectful way and be prepared to say “no” more often than “yes” to keep focussed on the most impactful priorities.
Strong critical thinking, problem-solving and troubleshooting skills. Highly analytical and able to integrate multiple data sources to form a view/opinion.
Strong result-focus and a proactive, hands-on approach, used to working in a fast moving/evolving environment and is able to engender a sense of urgency in others.
An articulate and impactful communicator who can ask challenging questions using a wide basis of technical knowledge and who can share highly technical information in an easy-to-understand way to business stakeholders and less experienced team members.
Strong customer focus with a desire to ensure that our future products and services make it simpler and easier to do business with Trinity
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Microsoft Power Platform Specialist 2 Cavendish Square, 2 days on-site per week Full-Time, 37.5 hours per week Contract: Fixed Term - 6 months from start date Overview We are seeking a highly skilled Microsoft Power Platform Specialist to lead the design, development and deployment of solutions using Power Apps, Power Automate, Power Pages, Power BI, as well as Dataverse. This role is ideal for someone passionate about digital transformation, with a knack for solving business challenges through automation. Key Responsibilities Solution Design & Development Build scalable applications using Power Apps (Model-Driven) Automate workflows with Power Automate and integrate with current and future Dynamics 365 solutions and environments Leverage Dataverse for secure data storage and management Consulting & Stakeholder Engagement Partner with the CRM and Data Manager to engage stakeholders, gathering requirements aligned to a pre-established scope and converting them into technical deliverables Deliver workshops, demos, and training sessions to promote platform adoption Act as a subject matter expert (SME) for Power Platform across the digital team and wider departments Governance & Best Practices Implement and maintain governance policies for Power Platform environments Ensure compliance with security, data protection and performance standards Create and manage CI/CD pipelines using Azure DevOps for Power Platform solutions Support & Maintenance Provide 3rd-line support for Power Platform applications that you build and implement Troubleshoot and resolve issues related to performance, integration, and user experience Continuously enhance existing solutions based on user feedback and evolving needs Required Skills & Qualifications 5+ years of experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI) A strong and thorough understand of Dynamics 365 apps and solutions. Strong understanding of Dataverse, Dynamics 365 CRM modules, and Microsoft 365 integration Microsoft certifications in Power Platform or Dynamics 365 are highly desirable Excellent communication and stakeholder management skills Preferred Attributes Fast learner with a proactive mindset Strong attention to detail and a customer-centric approach Ability to work independently and as part of a cross-functional team Passion for innovation and continuous improvement Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. You'll be eligible for: 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you. Private Healthcare Insurance for treatment at our leading hospitals. Private pension contribution which increases with length of service. Season Ticket Loan and Cycle to Work scheme. Group Life Assurance from day one. Critical illness cover. Enhanced Maternity and Paternity pay. Corporate staff discount for all facilities including Maternity packages at The Portland. Comprehensive range of flexible health, protection and lifestyle benefits to suit you. Discounts with over 800 major retailers. Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: Unique and Individual: We recognise and value everyone as unique and individual Kindness and compassion: We treat people with kindness and compassion Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity Reasonable adjustments We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
01/04/2026
Full time
Microsoft Power Platform Specialist 2 Cavendish Square, 2 days on-site per week Full-Time, 37.5 hours per week Contract: Fixed Term - 6 months from start date Overview We are seeking a highly skilled Microsoft Power Platform Specialist to lead the design, development and deployment of solutions using Power Apps, Power Automate, Power Pages, Power BI, as well as Dataverse. This role is ideal for someone passionate about digital transformation, with a knack for solving business challenges through automation. Key Responsibilities Solution Design & Development Build scalable applications using Power Apps (Model-Driven) Automate workflows with Power Automate and integrate with current and future Dynamics 365 solutions and environments Leverage Dataverse for secure data storage and management Consulting & Stakeholder Engagement Partner with the CRM and Data Manager to engage stakeholders, gathering requirements aligned to a pre-established scope and converting them into technical deliverables Deliver workshops, demos, and training sessions to promote platform adoption Act as a subject matter expert (SME) for Power Platform across the digital team and wider departments Governance & Best Practices Implement and maintain governance policies for Power Platform environments Ensure compliance with security, data protection and performance standards Create and manage CI/CD pipelines using Azure DevOps for Power Platform solutions Support & Maintenance Provide 3rd-line support for Power Platform applications that you build and implement Troubleshoot and resolve issues related to performance, integration, and user experience Continuously enhance existing solutions based on user feedback and evolving needs Required Skills & Qualifications 5+ years of experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI) A strong and thorough understand of Dynamics 365 apps and solutions. Strong understanding of Dataverse, Dynamics 365 CRM modules, and Microsoft 365 integration Microsoft certifications in Power Platform or Dynamics 365 are highly desirable Excellent communication and stakeholder management skills Preferred Attributes Fast learner with a proactive mindset Strong attention to detail and a customer-centric approach Ability to work independently and as part of a cross-functional team Passion for innovation and continuous improvement Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. You'll be eligible for: 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you. Private Healthcare Insurance for treatment at our leading hospitals. Private pension contribution which increases with length of service. Season Ticket Loan and Cycle to Work scheme. Group Life Assurance from day one. Critical illness cover. Enhanced Maternity and Paternity pay. Corporate staff discount for all facilities including Maternity packages at The Portland. Comprehensive range of flexible health, protection and lifestyle benefits to suit you. Discounts with over 800 major retailers. Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: Unique and Individual: We recognise and value everyone as unique and individual Kindness and compassion: We treat people with kindness and compassion Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity Reasonable adjustments We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
DIGITAL MARKETING MANAGER Working along side the Sales and Marketing team, this role will be responsible for managing the online presence for the company. Planning and running SEO and PPC campaigns to a budget to generate maximum exposure and leads for the company. Duties and responsibilities Manage SEO and PPC campaign performance including keyword analysis, content writing, meta tags and link building Generate leads to assist with business development Produce reports and analysis for all campaigns to facilitate key business decisions and develop ongoing and new strategies Stay up to date with current technology and trends within the SEO arena and communicate to the rest of the marketing team Working with the marketing team to develop the online strategy Manage relationships with external agencies Run and manager paid campaigns across Google Ads, Bing Ads, Facebook Ads and Instagram Ads Use analysis to optimise campaign performance and growth Skills / Attributes required Marketing Degree or equivalent Solid understanding of the full digital mix including SEO, PPC, Paid Search, email marketing, social media and website management Good communication skills Outgoing and confident personality Excellent organiser Attention to detail Ability to multi-task and work to deadlines HYBRID ROLE
01/04/2026
Full time
DIGITAL MARKETING MANAGER Working along side the Sales and Marketing team, this role will be responsible for managing the online presence for the company. Planning and running SEO and PPC campaigns to a budget to generate maximum exposure and leads for the company. Duties and responsibilities Manage SEO and PPC campaign performance including keyword analysis, content writing, meta tags and link building Generate leads to assist with business development Produce reports and analysis for all campaigns to facilitate key business decisions and develop ongoing and new strategies Stay up to date with current technology and trends within the SEO arena and communicate to the rest of the marketing team Working with the marketing team to develop the online strategy Manage relationships with external agencies Run and manager paid campaigns across Google Ads, Bing Ads, Facebook Ads and Instagram Ads Use analysis to optimise campaign performance and growth Skills / Attributes required Marketing Degree or equivalent Solid understanding of the full digital mix including SEO, PPC, Paid Search, email marketing, social media and website management Good communication skills Outgoing and confident personality Excellent organiser Attention to detail Ability to multi-task and work to deadlines HYBRID ROLE
Up to £40,000 per annum Hybrid - 2 days per week near York Flexible working available Permanent, Full-Time A well-established UK-based organisation is looking for a Digital Marketing Manager to lead the development and delivery of multi-channel campaigns focused on organic growth, engagement and lead generation. This is a broad, hands-on role working across content, social, email and partnerships, with real ownership of campaign strategy and execution. The Opportunity You'll work closely with senior stakeholders to plan and deliver integrated marketing campaigns that drive traffic, engagement and conversion across multiple digital channels. This role suits someone who combines creativity with commercial awareness - equally comfortable generating ideas as they are analysing performance and optimising results. Key Responsibilities Campaign Strategy & Delivery Develop and execute multi-channel marketing campaigns aligned to business objectives Create channel-specific strategies across content, social, email and partnerships Ensure consistent messaging and brand alignment across all activity Manage campaign timelines, delivery and performance tracking Organic Growth & Content Identify and drive opportunities for organic growth and audience engagement Develop content strategies in collaboration with SEO and creative teams Produce and oversee written and visual content across digital channels Optimise content for reach, engagement and conversion Social Media Own and deliver platform-specific strategies (e.g. Meta, Instagram, LinkedIn, TikTok, YouTube) Plan, create and schedule content across channels Manage both organic and paid social campaigns Monitor trends, competitor activity and platform changes Email Marketing Plan and deliver email campaigns across acquisition, engagement and retention Manage segmentation, personalisation and A/B testing Analyse performance and continuously optimise campaigns Ensure compliance with relevant regulations and best practices Partnerships & Campaign Performance Manage relationships with external media and marketing partners Support campaign planning, execution and performance tracking Monitor budgets and ensure strong return on investment Provide insight-led recommendations for continuous improvement Essential Experience Proven experience delivering multi-channel digital marketing campaigns Strong understanding of organic growth strategies and performance marketing Experience across social media, content marketing and email campaigns Analytical mindset with the ability to interpret data and optimise performance Strong copywriting and content creation skills Experience using marketing tools and analytics platforms (e.g. Google Analytics, social insights, email platforms) Excellent organisation and project management skills Desirable Experience managing third-party or media partnerships Exposure to SEO and content optimisation Experience mentoring or supporting junior team members Background working in a commercially driven, customer-focused environment What's on Offer Hybrid working (2 days per week on-site near York) Wonderful rural office environment Flexible working environment Broad, varied role with real ownership of campaigns Collaborative and supportive team Opportunity to make a visible impact on growth If you're a commercially minded digital marketer who enjoys owning campaigns end-to-end and driving measurable results, this is a great opportunity to step into a high-impact role.PLEASE NOTE - We cannot offer sponsorship or consider candidates with time gated visas unfortunately. The successful candidate will also need to undergo a DBS Check before commencing employment with this client
01/04/2026
Full time
Up to £40,000 per annum Hybrid - 2 days per week near York Flexible working available Permanent, Full-Time A well-established UK-based organisation is looking for a Digital Marketing Manager to lead the development and delivery of multi-channel campaigns focused on organic growth, engagement and lead generation. This is a broad, hands-on role working across content, social, email and partnerships, with real ownership of campaign strategy and execution. The Opportunity You'll work closely with senior stakeholders to plan and deliver integrated marketing campaigns that drive traffic, engagement and conversion across multiple digital channels. This role suits someone who combines creativity with commercial awareness - equally comfortable generating ideas as they are analysing performance and optimising results. Key Responsibilities Campaign Strategy & Delivery Develop and execute multi-channel marketing campaigns aligned to business objectives Create channel-specific strategies across content, social, email and partnerships Ensure consistent messaging and brand alignment across all activity Manage campaign timelines, delivery and performance tracking Organic Growth & Content Identify and drive opportunities for organic growth and audience engagement Develop content strategies in collaboration with SEO and creative teams Produce and oversee written and visual content across digital channels Optimise content for reach, engagement and conversion Social Media Own and deliver platform-specific strategies (e.g. Meta, Instagram, LinkedIn, TikTok, YouTube) Plan, create and schedule content across channels Manage both organic and paid social campaigns Monitor trends, competitor activity and platform changes Email Marketing Plan and deliver email campaigns across acquisition, engagement and retention Manage segmentation, personalisation and A/B testing Analyse performance and continuously optimise campaigns Ensure compliance with relevant regulations and best practices Partnerships & Campaign Performance Manage relationships with external media and marketing partners Support campaign planning, execution and performance tracking Monitor budgets and ensure strong return on investment Provide insight-led recommendations for continuous improvement Essential Experience Proven experience delivering multi-channel digital marketing campaigns Strong understanding of organic growth strategies and performance marketing Experience across social media, content marketing and email campaigns Analytical mindset with the ability to interpret data and optimise performance Strong copywriting and content creation skills Experience using marketing tools and analytics platforms (e.g. Google Analytics, social insights, email platforms) Excellent organisation and project management skills Desirable Experience managing third-party or media partnerships Exposure to SEO and content optimisation Experience mentoring or supporting junior team members Background working in a commercially driven, customer-focused environment What's on Offer Hybrid working (2 days per week on-site near York) Wonderful rural office environment Flexible working environment Broad, varied role with real ownership of campaigns Collaborative and supportive team Opportunity to make a visible impact on growth If you're a commercially minded digital marketer who enjoys owning campaigns end-to-end and driving measurable results, this is a great opportunity to step into a high-impact role.PLEASE NOTE - We cannot offer sponsorship or consider candidates with time gated visas unfortunately. The successful candidate will also need to undergo a DBS Check before commencing employment with this client
Senior SharePoint Developer & Administrator Location: London Employment Type: Permanent I am working with a leading international professional services firm that is seeking a talented Senior SharePoint Developer & Administrator to join its London technology team. This is an excellent opportunity to take ownership of modernising and enhancing enterprise SharePoint environments across both SharePoint Subscription Edition (SE) and SharePoint Online, while playing a key role in the evolution of the firm's collaboration and intranet platforms. This role offers a blend of hands-on development, enterprise platform administration, and technical leadership, with the scope to influence architecture, governance, and best practice across a global organisation. The Role - What You'll Be Doing SharePoint Development & Modernisation Design, develop and maintain custom solutions across SharePoint SE and SharePoint Online. Lead migration from SharePoint 2016 to SE/Online, including rewriting legacy web parts using SPFx. Build custom SPFx web parts, extensions and integrations using TypeScript, JavaScript, React, HTML/CSS, and REST APIs. Develop and maintain SharePoint Online intranet structures including architecture, navigation, branding, and content design. Integrate SharePoint with internal systems and third-party platforms using RESTful APIs and Microsoft Graph. SharePoint Administration & Operations Administer both SharePoint SE (on-prem) and SharePoint Online environments. Manage updates, cumulative patches and platform maintenance. Monitor performance, availability, capacity and reliability. Oversee site collections, permissions, authentication, service applications and governance. Support backup, restore and disaster recovery processes. Troubleshoot complex cloud and on-prem SharePoint issues. On-Prem External Data & Business Connectivity Services (BCS) Configure Business Connectivity Services (BCS) and create External Content Types (ECTs). Connect SharePoint to external SQL Server data and web services. Build scripts and front-end components interacting with BCS data using JavaScript/REST. Ensure secure, reliable and well-governed data integrations. Collaboration, Leadership & Documentation Provide guidance and mentorship to junior developers and administrators. Collaborate with project managers, business analysts and stakeholders to deliver high-quality solutions. Produce and maintain documentation including architecture diagrams, runbooks and migration guides. Recommend improvements to governance, architecture and development standards. Required Skills & Experience Extensive hands-on experience with SharePoint SE and SharePoint Online development and administration. Strong background migrating SharePoint 2016 to SE/Online. Proven SPFx development skills. Proficiency in TypeScript, JavaScript, React, HTML5, CSS3. Strong REST API and Microsoft Graph integration experience. Solid C#/.NET framework experience. Deep knowledge of SharePoint on-prem administration, performance tuning, patching and troubleshooting. Experience with BCS and creating External Content Types. Strong SQL Server skills. Understanding of authentication, permissions, governance and security best practices. Excellent communication and analytical skills. Experience building or supporting large-scale SharePoint Online intranet platforms. Familiarity with Microsoft Power Platform (Power Apps, Power Automate). Experience with Azure AD, Azure Functions or App Services. Relevant Microsoft certifications. What You'll Deliver Stable and secure SharePoint SE and SharePoint Online environments. Successful migration of legacy SharePoint 2016 solutions. Modern, user-friendly SharePoint Online intranet with meaningful customisations. Strong governance, clear documentation and scalable operational processes. If you're a Senior SharePoint specialist looking to lead impactful modernisation work within a global, forward-thinking firm, I'd love to connect for a confidential conversation. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.
01/04/2026
Full time
Senior SharePoint Developer & Administrator Location: London Employment Type: Permanent I am working with a leading international professional services firm that is seeking a talented Senior SharePoint Developer & Administrator to join its London technology team. This is an excellent opportunity to take ownership of modernising and enhancing enterprise SharePoint environments across both SharePoint Subscription Edition (SE) and SharePoint Online, while playing a key role in the evolution of the firm's collaboration and intranet platforms. This role offers a blend of hands-on development, enterprise platform administration, and technical leadership, with the scope to influence architecture, governance, and best practice across a global organisation. The Role - What You'll Be Doing SharePoint Development & Modernisation Design, develop and maintain custom solutions across SharePoint SE and SharePoint Online. Lead migration from SharePoint 2016 to SE/Online, including rewriting legacy web parts using SPFx. Build custom SPFx web parts, extensions and integrations using TypeScript, JavaScript, React, HTML/CSS, and REST APIs. Develop and maintain SharePoint Online intranet structures including architecture, navigation, branding, and content design. Integrate SharePoint with internal systems and third-party platforms using RESTful APIs and Microsoft Graph. SharePoint Administration & Operations Administer both SharePoint SE (on-prem) and SharePoint Online environments. Manage updates, cumulative patches and platform maintenance. Monitor performance, availability, capacity and reliability. Oversee site collections, permissions, authentication, service applications and governance. Support backup, restore and disaster recovery processes. Troubleshoot complex cloud and on-prem SharePoint issues. On-Prem External Data & Business Connectivity Services (BCS) Configure Business Connectivity Services (BCS) and create External Content Types (ECTs). Connect SharePoint to external SQL Server data and web services. Build scripts and front-end components interacting with BCS data using JavaScript/REST. Ensure secure, reliable and well-governed data integrations. Collaboration, Leadership & Documentation Provide guidance and mentorship to junior developers and administrators. Collaborate with project managers, business analysts and stakeholders to deliver high-quality solutions. Produce and maintain documentation including architecture diagrams, runbooks and migration guides. Recommend improvements to governance, architecture and development standards. Required Skills & Experience Extensive hands-on experience with SharePoint SE and SharePoint Online development and administration. Strong background migrating SharePoint 2016 to SE/Online. Proven SPFx development skills. Proficiency in TypeScript, JavaScript, React, HTML5, CSS3. Strong REST API and Microsoft Graph integration experience. Solid C#/.NET framework experience. Deep knowledge of SharePoint on-prem administration, performance tuning, patching and troubleshooting. Experience with BCS and creating External Content Types. Strong SQL Server skills. Understanding of authentication, permissions, governance and security best practices. Excellent communication and analytical skills. Experience building or supporting large-scale SharePoint Online intranet platforms. Familiarity with Microsoft Power Platform (Power Apps, Power Automate). Experience with Azure AD, Azure Functions or App Services. Relevant Microsoft certifications. What You'll Deliver Stable and secure SharePoint SE and SharePoint Online environments. Successful migration of legacy SharePoint 2016 solutions. Modern, user-friendly SharePoint Online intranet with meaningful customisations. Strong governance, clear documentation and scalable operational processes. If you're a Senior SharePoint specialist looking to lead impactful modernisation work within a global, forward-thinking firm, I'd love to connect for a confidential conversation. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.
Business Development Manager Location: Hybrid Working between Home (4 Days) & Dorking (1 Day) Salary: From £30,000 per annum + Bonus. Depending on experience. Job Type: Full Time or Part Time, Permanent About the Company The company is a boutique market research agency founded 8 years ago which has now grown to 5 people. The business is run by senior researchers with both client-side and agency side experience and backed up by a team of Research Executives skilled in all elements of research. The majority of work is quantitative, international and could be from any industry Most employees are based within 90 mins of Dorking. The team work mainly from home but connect frequently using Microsoft Teams and meet once a week in a rented office space just off Dorking High Street. They work hard but are a friendly bunch! You will have opportunities to make a bigger impact and progress more quickly than you would in a bigger agency. Come and find out for yourself! The Role This could either be an entry level role or someone who is looking for a new challenge. The primary focus of this role is business development where you will be contacting potential clients by email or LinkedIn, creating content to draw attention to the company, using a CRM database to record activity. You will quickly learn about the different research methodologies, and their applications. The client works with consumer facing brands and has skin care, alcoholic beverage, healthcare and consumer packaged goods clients. The business is based in Dorking, Surrey and you would be required to spend 1 day a week there, the rest of the time working from home. There may be a requirement to travel to clients occasionally. They are a small company, growing rapidly and there will be opportunities for you to grow with the business. Microsoft Office experience will be essential for this role, you must also be organised, motivated, be a self-starter, have enthusiasm and energy to achieve your and the company's goals. They will monitor and guide your development continuously with reviews at 3, 6 and 10 months and if you progress in line with expectations there will be regular salary increases, such that in year 1 they would expect you to earn in excess of £30,000. a performance bonus scheme also exists for this role. Key Responsibilities Composing outreach emails to clients Idea generation for LinkedIn posts Using the HubSpot CRM database for emails and recording activity Creating and following a business development strategy Contributing where appropriate to the company's other marketing activities Desired Background and Skills They are looking for individuals with the following: A strong work ethic and a solution-focused 'can do' attitude combined with intellectual curiosity and creativity Strong English language skills - especially written A self-starter with a passion for achieving results and progressing themselves Meticulous attention to detail Excellent planning and organisational skills The ability to pick up and understand new information rapidly, and to work well both in a team and individually Solid experience using Microsoft Office (Word, PowerPoint and Excel) with CRM database experience an advantage Additional Information You must be resident of the UK and should be eligible to work in this country to apply to this role. PLEASE DO NOT APPLY for this role if you are on a student visa, student working visa or your partner s visa or equivalent or currently live in another country. The company will not consider your application if this is the case. To Apply If you feel you are a suitable candidate and would like to work for this reputable company, then please do not hesitate in applying.
01/04/2026
Full time
Business Development Manager Location: Hybrid Working between Home (4 Days) & Dorking (1 Day) Salary: From £30,000 per annum + Bonus. Depending on experience. Job Type: Full Time or Part Time, Permanent About the Company The company is a boutique market research agency founded 8 years ago which has now grown to 5 people. The business is run by senior researchers with both client-side and agency side experience and backed up by a team of Research Executives skilled in all elements of research. The majority of work is quantitative, international and could be from any industry Most employees are based within 90 mins of Dorking. The team work mainly from home but connect frequently using Microsoft Teams and meet once a week in a rented office space just off Dorking High Street. They work hard but are a friendly bunch! You will have opportunities to make a bigger impact and progress more quickly than you would in a bigger agency. Come and find out for yourself! The Role This could either be an entry level role or someone who is looking for a new challenge. The primary focus of this role is business development where you will be contacting potential clients by email or LinkedIn, creating content to draw attention to the company, using a CRM database to record activity. You will quickly learn about the different research methodologies, and their applications. The client works with consumer facing brands and has skin care, alcoholic beverage, healthcare and consumer packaged goods clients. The business is based in Dorking, Surrey and you would be required to spend 1 day a week there, the rest of the time working from home. There may be a requirement to travel to clients occasionally. They are a small company, growing rapidly and there will be opportunities for you to grow with the business. Microsoft Office experience will be essential for this role, you must also be organised, motivated, be a self-starter, have enthusiasm and energy to achieve your and the company's goals. They will monitor and guide your development continuously with reviews at 3, 6 and 10 months and if you progress in line with expectations there will be regular salary increases, such that in year 1 they would expect you to earn in excess of £30,000. a performance bonus scheme also exists for this role. Key Responsibilities Composing outreach emails to clients Idea generation for LinkedIn posts Using the HubSpot CRM database for emails and recording activity Creating and following a business development strategy Contributing where appropriate to the company's other marketing activities Desired Background and Skills They are looking for individuals with the following: A strong work ethic and a solution-focused 'can do' attitude combined with intellectual curiosity and creativity Strong English language skills - especially written A self-starter with a passion for achieving results and progressing themselves Meticulous attention to detail Excellent planning and organisational skills The ability to pick up and understand new information rapidly, and to work well both in a team and individually Solid experience using Microsoft Office (Word, PowerPoint and Excel) with CRM database experience an advantage Additional Information You must be resident of the UK and should be eligible to work in this country to apply to this role. PLEASE DO NOT APPLY for this role if you are on a student visa, student working visa or your partner s visa or equivalent or currently live in another country. The company will not consider your application if this is the case. To Apply If you feel you are a suitable candidate and would like to work for this reputable company, then please do not hesitate in applying.
Techtronic Industries - Europe HQ
Maidenhead, Berkshire
Assists with the implementation of the digital marketing strategy to achieve agreed targets and key performance indicators. Contributes to the long term development of the digital marketing strategy by keeping up to date with new digital marketing techniques. Assists with administrative tasks, conducting market research, updating the system database, creating marketing literature Job Description Looking for an experienced Digital Marketing Assistant to join the EMEA digital team at Techtronic Industries, a worldwide Power Tools manufacturer, for the consumer power tool brand RYOBI & our trade power tool brand, AEG. Based in our European headquarters in Maidenhead, the EMEA consumer digital marketing team is responsible for the management and execution of the online marketing strategy across Europe & supports the development of the e-commerce roll-out plan. The department is a busy and dynamic function that supplies all European regions with the online marketing materials & e-commerce functionality needed to deliver the company's ambitious financial growth targets. Reporting directly to the Head of Digital Marketing RYOBI & AEG EMEA, you will be responsible for leading the 360 online support plan for new products and supporting web enhancements across the user journey's various touchpoints, based on latest trends, audits & SEO recommendations. You will have an e-commerce mindset when developing content for online distribution including landing page development and asset creation for newsletters, SoMe & paid media campaigns. The position will work to improve the paid media and SEO strategies at a European level. They will work proactively with multiple external agencies to assess the performance of online campaigns & related data to identify and implement recommendations to increase online performance. This includes keyword research and management, analytics and tracking, landing page performance analysis, and campaign reporting as well as manage paid digital marketing campaigns including paid search, display, and social campaigns. The successful candidate will also be expected to offer wider support to the marketing team in events and/or photoshoots. This role will involve close co-ordination between local marketing teams, product management and our digital agencies to ensure new product information and key marketing initiatives are reflected in the web content across Europe. KEY RESPONSIBILITIES INCLUDE: Manage the 360 online support plan for new product launches including landing page development and asset creation for newsletters, social media & paid advertising Support web enhancements across the online user journey Support the development of new e-commerce functionality online Execute a comprehensive performance-media strategy across programmatic, display, paid social, video, and mobile advertising tactics to drives business results Monitor SEO activity and the impact of media campaigns to implement recommendations to increase performance Regular reporting, tracking & measurement of online activity & campaigns (Google Analytics, Google Tag Manager, Google Search Console, Data Studio) to create monthly/quarterly/yearly reports Support digital asset creation, including animations, graphics and involvement with photography and video production Maintain a strong relationship with the European marketing teams, working with them to create effective solutions and support with local implementations Liaise with product management teams to develop the most effective online support plan for their products Independent management of projects with external marketing agencies from brief creation, to budget management and asset delivery Assist in the organizing of promotional events, including Pan-European customer conference and attend them to facilitate their success REQUIREMENTS For the Digital Assistant position we are looking for a performance-driven marketing professional who is organised, self-motivated and with previous experience gained working in a fast paced, high growth and agile commercial environment. Experience working in e-commerce is favourable. A 2:1 University Degree or above At least 3 years hands-on digital marketing experience working in a similar role Experience of marketing in similar fast-paced high performing businesses Experience successfully developing & implementing multi-channel marketing plans in B2B and/or B2C (e-commerce is favourable) including e-mail, social media, web and so on Experience of successful performance media campaigns that connect to consumers throughout the entire funnel, and drive business results Experience in measuring & analyzing online marketing campaigns including organic and paid search, email, display and social Understanding of SEO techniques and the impact online Confidence in performance analysis with digital analytics tools Good understanding of UX, web design, customer flow and web analysis Excellent work ethic & positive, can-do attitude Excellent multi-tasking and time management skills in order to prioritise objectives Exceptional attention to detail Goal-oriented and self-motivated individual with excellent communication skills and focus Proactive, collaborative, and results-driven work style Strong computer and organizational skills, including advanced Excel and PowerPoint skills Understanding of past and current digital marketing and technology trends Enthusiasm to travel, as appropriate, both internationally (mainly Europe) and in the UK DESIRABLES Fully valid driver's license Some experience with photo/video editing software (Illustrator, Indesign, Photoshop or Flash) Ability to speak a European language in addition to English is beneficial, but not essential Experience within a FMCG environment PIM or MDM experience
01/04/2026
Full time
Assists with the implementation of the digital marketing strategy to achieve agreed targets and key performance indicators. Contributes to the long term development of the digital marketing strategy by keeping up to date with new digital marketing techniques. Assists with administrative tasks, conducting market research, updating the system database, creating marketing literature Job Description Looking for an experienced Digital Marketing Assistant to join the EMEA digital team at Techtronic Industries, a worldwide Power Tools manufacturer, for the consumer power tool brand RYOBI & our trade power tool brand, AEG. Based in our European headquarters in Maidenhead, the EMEA consumer digital marketing team is responsible for the management and execution of the online marketing strategy across Europe & supports the development of the e-commerce roll-out plan. The department is a busy and dynamic function that supplies all European regions with the online marketing materials & e-commerce functionality needed to deliver the company's ambitious financial growth targets. Reporting directly to the Head of Digital Marketing RYOBI & AEG EMEA, you will be responsible for leading the 360 online support plan for new products and supporting web enhancements across the user journey's various touchpoints, based on latest trends, audits & SEO recommendations. You will have an e-commerce mindset when developing content for online distribution including landing page development and asset creation for newsletters, SoMe & paid media campaigns. The position will work to improve the paid media and SEO strategies at a European level. They will work proactively with multiple external agencies to assess the performance of online campaigns & related data to identify and implement recommendations to increase online performance. This includes keyword research and management, analytics and tracking, landing page performance analysis, and campaign reporting as well as manage paid digital marketing campaigns including paid search, display, and social campaigns. The successful candidate will also be expected to offer wider support to the marketing team in events and/or photoshoots. This role will involve close co-ordination between local marketing teams, product management and our digital agencies to ensure new product information and key marketing initiatives are reflected in the web content across Europe. KEY RESPONSIBILITIES INCLUDE: Manage the 360 online support plan for new product launches including landing page development and asset creation for newsletters, social media & paid advertising Support web enhancements across the online user journey Support the development of new e-commerce functionality online Execute a comprehensive performance-media strategy across programmatic, display, paid social, video, and mobile advertising tactics to drives business results Monitor SEO activity and the impact of media campaigns to implement recommendations to increase performance Regular reporting, tracking & measurement of online activity & campaigns (Google Analytics, Google Tag Manager, Google Search Console, Data Studio) to create monthly/quarterly/yearly reports Support digital asset creation, including animations, graphics and involvement with photography and video production Maintain a strong relationship with the European marketing teams, working with them to create effective solutions and support with local implementations Liaise with product management teams to develop the most effective online support plan for their products Independent management of projects with external marketing agencies from brief creation, to budget management and asset delivery Assist in the organizing of promotional events, including Pan-European customer conference and attend them to facilitate their success REQUIREMENTS For the Digital Assistant position we are looking for a performance-driven marketing professional who is organised, self-motivated and with previous experience gained working in a fast paced, high growth and agile commercial environment. Experience working in e-commerce is favourable. A 2:1 University Degree or above At least 3 years hands-on digital marketing experience working in a similar role Experience of marketing in similar fast-paced high performing businesses Experience successfully developing & implementing multi-channel marketing plans in B2B and/or B2C (e-commerce is favourable) including e-mail, social media, web and so on Experience of successful performance media campaigns that connect to consumers throughout the entire funnel, and drive business results Experience in measuring & analyzing online marketing campaigns including organic and paid search, email, display and social Understanding of SEO techniques and the impact online Confidence in performance analysis with digital analytics tools Good understanding of UX, web design, customer flow and web analysis Excellent work ethic & positive, can-do attitude Excellent multi-tasking and time management skills in order to prioritise objectives Exceptional attention to detail Goal-oriented and self-motivated individual with excellent communication skills and focus Proactive, collaborative, and results-driven work style Strong computer and organizational skills, including advanced Excel and PowerPoint skills Understanding of past and current digital marketing and technology trends Enthusiasm to travel, as appropriate, both internationally (mainly Europe) and in the UK DESIRABLES Fully valid driver's license Some experience with photo/video editing software (Illustrator, Indesign, Photoshop or Flash) Ability to speak a European language in addition to English is beneficial, but not essential Experience within a FMCG environment PIM or MDM experience
Salary: £53,496 to £61,686, comprising a basic salary of £50,838 and a concessionary payment of £2,658. The exact salary offered within this range will depend on your skills and experience. An additional Skills Payment is available once your skills level is confirmed, £3,822 for Level 1 or £8,190 for Level 2. Flexible working: We offer a range of working patterns, including full-time, part-time, and compressed hours, with flexible start and finish times to support a healthy work-life balance. While most of our work is carried out on-site due to its sensitive nature, occasional home working may be possible depending on business needs. Find out more about flexible working on our website . GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity and partnerships to identify, analy0se and disrupt threats. Working with our intelligence partners, MI5 and MI6, we protect the UK from terrorism, cyber-attacks and espionage. At GCHQ, you'll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. As an Associate Solutions Architect, you'll join a specialist team delivering technology solutions that underpin some of the UK's most critical national security work. Our work is unique and often cutting-edge, giving you the opportunity to develop deep expertise in an environment unlike any other. Guided by a Senior Solutions Architect, you'll help shape designs, produce architectural artefacts, and support the teams that bring solutions to life. You'll focus on understanding business needs and translating them into solutions, balancing technical constraints, delivery plans, risks and complexity. You'll create designs, documentation and models that align with our architectural standards and strategic direction. As requirements evolve, with the support of your line manager, you'll help answer questions, clarify designs, and adapt solutions to keep projects on track. Occasional travel to sites across the UK will allow you to work closely with colleagues across the organisation. You don't need a degree or specific qualifications to apply; we're interested in your experience and your motivation to support our mission. You'll need a foundational understanding of solution architecture and some experience contributing to the design and delivery of digital or technology solutions. Experience with at least one modern framework, such as TOGAF, NIST or ITIL, is valuable, typically gained through software engineering, infrastructure, or DevOps roles. Effective communication skills and a broad technical foundation will help you explain design decisions to both technical and non-technical audiences, while confidence in influencing and negotiation will help you find solutions that work for everyone. You'll need to think critically and solve problems creatively, as the challenges you encounter here are genuinely unique and rewarding. Adaptability and effective time-management skills are also important, as priorities can shift depending on business needs. When you join us, you'll have a full induction to GCHQ so you can understand who we are and what we do. Once in your role, you'll receive formal and on-the-job training, along with all the support you need to thrive. We're committed to continuous professional development and to providing the space for you to grow, innovate and experiment. Typically, around 20% of your time is dedicated to developing yourself and supporting others. We know that development looks different for everyone, so we'll tailor our support to your learning style, whether that's through books, courses, conferences or stretch assignments. We'll cover the cost of professional qualifications and give you the time and support to achieve them. From day one, you'll have access to mentors and subject-matter experts, and we'll work with you to build a structured development plan aligned with your goals. At GCHQ, diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website . To find out more and apply, please visit our website. To be eligible to apply, you must be a British Citizen. If you hold dual nationality, of which one component is British, you will still be considered. Candidates must normally have been resident in the UK for seven out of the last ten years. This is particularly important if you were born outside the UK. We welcome applications from candidates of all ages, and there is no upper age limit. You can apply at 17; if successful, you will not be offered a start date prior to your 18th birthday. Full eligibility details can be found on our website.
01/04/2026
Full time
Salary: £53,496 to £61,686, comprising a basic salary of £50,838 and a concessionary payment of £2,658. The exact salary offered within this range will depend on your skills and experience. An additional Skills Payment is available once your skills level is confirmed, £3,822 for Level 1 or £8,190 for Level 2. Flexible working: We offer a range of working patterns, including full-time, part-time, and compressed hours, with flexible start and finish times to support a healthy work-life balance. While most of our work is carried out on-site due to its sensitive nature, occasional home working may be possible depending on business needs. Find out more about flexible working on our website . GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity and partnerships to identify, analy0se and disrupt threats. Working with our intelligence partners, MI5 and MI6, we protect the UK from terrorism, cyber-attacks and espionage. At GCHQ, you'll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. As an Associate Solutions Architect, you'll join a specialist team delivering technology solutions that underpin some of the UK's most critical national security work. Our work is unique and often cutting-edge, giving you the opportunity to develop deep expertise in an environment unlike any other. Guided by a Senior Solutions Architect, you'll help shape designs, produce architectural artefacts, and support the teams that bring solutions to life. You'll focus on understanding business needs and translating them into solutions, balancing technical constraints, delivery plans, risks and complexity. You'll create designs, documentation and models that align with our architectural standards and strategic direction. As requirements evolve, with the support of your line manager, you'll help answer questions, clarify designs, and adapt solutions to keep projects on track. Occasional travel to sites across the UK will allow you to work closely with colleagues across the organisation. You don't need a degree or specific qualifications to apply; we're interested in your experience and your motivation to support our mission. You'll need a foundational understanding of solution architecture and some experience contributing to the design and delivery of digital or technology solutions. Experience with at least one modern framework, such as TOGAF, NIST or ITIL, is valuable, typically gained through software engineering, infrastructure, or DevOps roles. Effective communication skills and a broad technical foundation will help you explain design decisions to both technical and non-technical audiences, while confidence in influencing and negotiation will help you find solutions that work for everyone. You'll need to think critically and solve problems creatively, as the challenges you encounter here are genuinely unique and rewarding. Adaptability and effective time-management skills are also important, as priorities can shift depending on business needs. When you join us, you'll have a full induction to GCHQ so you can understand who we are and what we do. Once in your role, you'll receive formal and on-the-job training, along with all the support you need to thrive. We're committed to continuous professional development and to providing the space for you to grow, innovate and experiment. Typically, around 20% of your time is dedicated to developing yourself and supporting others. We know that development looks different for everyone, so we'll tailor our support to your learning style, whether that's through books, courses, conferences or stretch assignments. We'll cover the cost of professional qualifications and give you the time and support to achieve them. From day one, you'll have access to mentors and subject-matter experts, and we'll work with you to build a structured development plan aligned with your goals. At GCHQ, diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website . To find out more and apply, please visit our website. To be eligible to apply, you must be a British Citizen. If you hold dual nationality, of which one component is British, you will still be considered. Candidates must normally have been resident in the UK for seven out of the last ten years. This is particularly important if you were born outside the UK. We welcome applications from candidates of all ages, and there is no upper age limit. You can apply at 17; if successful, you will not be offered a start date prior to your 18th birthday. Full eligibility details can be found on our website.
Cloud Engineers Position Description CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. CGI's Space, Defence and Intelligence business unit, focuses primarily on the delivery of contemporary and innovative technical solutions for the government agencies most challenging problems. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We are currently looking for an experienced cloud engineers to join our cross-functional team who, in partnership with our clients, will help define, guide and assure the delivery of integrated solutions. The role offers fantastic opportunities to work within an interesting and highly rewarding environment. We are heavily committed to developing our members and provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Although we would like candidates to have all the skills we need, we would consider high quality individuals who meet most of the criteria Due to the secure nature of this project, this role requires candidates to either already hold, or be eligible to obtain, a high level of UK Security Clearance. To meet the eligibility criteria for this clearance, applicants must be sole British nationals, have been resident in the UK for the past 10 years, and must not have spent more than 28 consecutive days outside the UK within the last five years. Individuals who do not currently hold clearance are still encouraged to apply and will be considered both for this position and for other suitable opportunities within CGI where appropriate. This role is primarily based on a secure client site and requires attendance on site five days per week due to the sensitive nature of the work and the systems involved. While the position is predominantly site-based, there may be occasional flexibility where business needs and security constraints allow. Any such arrangements would be agreed in advance with the project team. Your future duties and responsibilities The role offers fantastic opportunities to work on leading edge and bespoke technologies within an interesting and highly rewarding environment. We are heavily committed to developing our members and provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Required qualifications to be successful in this role • Experience of working on Google Cloud Platform, including Google Workspace Admin (and ideally MDM) • Experience of working on AWS • Experience of Microsoft Intune and M365 administration (e.g. Entra) • Comfortable building and developing Infrastructure templates with Infrastructure as Code using either: Terraform, Cloudformation, Deployment Manager or ARM • Linux and Windows administration • Software development experience - ideally in Java, Kotlin, Python, Apps Script, JavaScript or C#/C++ • Containerisation experience such as Docker, Kubernetes or OpenShift • Experience of security protocols such as PKI, TLS etc • Virtualisation experience, KVM/Vmware • Good understanding of networking • Demonstrable troubleshooting and problem solving skills • A passion for learning new technologies and innovation Desirable: • Certifications on Amazon Web Services, including Solutions Architect, Developer, Google Cloud or Azure • Amazon Managed Grafana • JetBrains TeamCity • Google Apps Script • Agile Development We don't expect candidates to know everything on the list. Experience across multiple areas is desirable, the ability to learn quickly, and a willingness to contribute across the technology stack as required. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
Cloud Engineers Position Description CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. CGI's Space, Defence and Intelligence business unit, focuses primarily on the delivery of contemporary and innovative technical solutions for the government agencies most challenging problems. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We are currently looking for an experienced cloud engineers to join our cross-functional team who, in partnership with our clients, will help define, guide and assure the delivery of integrated solutions. The role offers fantastic opportunities to work within an interesting and highly rewarding environment. We are heavily committed to developing our members and provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Although we would like candidates to have all the skills we need, we would consider high quality individuals who meet most of the criteria Due to the secure nature of this project, this role requires candidates to either already hold, or be eligible to obtain, a high level of UK Security Clearance. To meet the eligibility criteria for this clearance, applicants must be sole British nationals, have been resident in the UK for the past 10 years, and must not have spent more than 28 consecutive days outside the UK within the last five years. Individuals who do not currently hold clearance are still encouraged to apply and will be considered both for this position and for other suitable opportunities within CGI where appropriate. This role is primarily based on a secure client site and requires attendance on site five days per week due to the sensitive nature of the work and the systems involved. While the position is predominantly site-based, there may be occasional flexibility where business needs and security constraints allow. Any such arrangements would be agreed in advance with the project team. Your future duties and responsibilities The role offers fantastic opportunities to work on leading edge and bespoke technologies within an interesting and highly rewarding environment. We are heavily committed to developing our members and provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Required qualifications to be successful in this role • Experience of working on Google Cloud Platform, including Google Workspace Admin (and ideally MDM) • Experience of working on AWS • Experience of Microsoft Intune and M365 administration (e.g. Entra) • Comfortable building and developing Infrastructure templates with Infrastructure as Code using either: Terraform, Cloudformation, Deployment Manager or ARM • Linux and Windows administration • Software development experience - ideally in Java, Kotlin, Python, Apps Script, JavaScript or C#/C++ • Containerisation experience such as Docker, Kubernetes or OpenShift • Experience of security protocols such as PKI, TLS etc • Virtualisation experience, KVM/Vmware • Good understanding of networking • Demonstrable troubleshooting and problem solving skills • A passion for learning new technologies and innovation Desirable: • Certifications on Amazon Web Services, including Solutions Architect, Developer, Google Cloud or Azure • Amazon Managed Grafana • JetBrains TeamCity • Google Apps Script • Agile Development We don't expect candidates to know everything on the list. Experience across multiple areas is desirable, the ability to learn quickly, and a willingness to contribute across the technology stack as required. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Cloud Engineers Position Description At CGI, we deliver secure, mission-critical systems that keep the nation safe while enabling innovation across some of the UK's most vital sectors. As a Cloud Engineer, you will design, build, and manage cutting-edge cloud platforms, applying your expertise to deliver scalable, resilient, and secure solutions. This role gives you the chance to shape projects of national importance, working with modern cloud-native technologies in a culture that values collaboration, innovation, and ownership. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position is available in London, Gloucester, and Manchester. Your future duties and responsibilities In this role, you will take ownership of cloud infrastructure across multiple platforms, ensuring solutions are secure, reliable, and aligned to client needs. You will design and deploy Infrastructure as Code templates, support hybrid environments, and manage both Linux and Windows systems. Working with containerisation, automation, and virtualisation technologies, you will play a key role in driving forward cloud innovation. You will collaborate closely with clients and colleagues across multiple sites, contributing to agile delivery teams. You'll troubleshoot complex challenges, apply security best practices, and work with a wide range of tools to ensure mission-critical environments run seamlessly. Key responsibilities include: • Design & Deploy: Build secure, scalable cloud solutions across AWS, GCP, and Azure. • Automate & Optimise: Use Infrastructure as Code (Terraform, CloudFormation, Deployment Manager, ARM) to deliver consistent deployments. • Secure & Protect: Apply cloud security practices, protocols (PKI, TLS), and compliance standards. • Integrate & Innovate: Work with containerisation (Docker, Kubernetes, OpenShift) and virtualisation (VMware, KVM). • Administer & Support: Manage Linux/Windows environments and M365/Intune administration. • Collaborate & Deliver: Contribute to agile teams, troubleshoot complex issues, and ensure business continuity. Required qualifications to be successful in this role You should bring strong cloud engineering experience across public cloud platforms, with the ability to design, build, and manage secure, scalable environments. A passion for learning, problem-solving, and innovation will be key to your success. You should have experience in some or all of the below technologies: • AWS and GCP; Azure desirable • Infrastructure as Code: Terraform, CloudFormation • Linux and Windows administration • Software development in one or more languages: Java, Python, JavaScript, C#/C++ • Containerisation (Docker, Kubernetes, OpenShift) • Virtualisation tools (VMware, KVM) Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
Cloud Engineers Position Description At CGI, we deliver secure, mission-critical systems that keep the nation safe while enabling innovation across some of the UK's most vital sectors. As a Cloud Engineer, you will design, build, and manage cutting-edge cloud platforms, applying your expertise to deliver scalable, resilient, and secure solutions. This role gives you the chance to shape projects of national importance, working with modern cloud-native technologies in a culture that values collaboration, innovation, and ownership. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position is available in London, Gloucester, and Manchester. Your future duties and responsibilities In this role, you will take ownership of cloud infrastructure across multiple platforms, ensuring solutions are secure, reliable, and aligned to client needs. You will design and deploy Infrastructure as Code templates, support hybrid environments, and manage both Linux and Windows systems. Working with containerisation, automation, and virtualisation technologies, you will play a key role in driving forward cloud innovation. You will collaborate closely with clients and colleagues across multiple sites, contributing to agile delivery teams. You'll troubleshoot complex challenges, apply security best practices, and work with a wide range of tools to ensure mission-critical environments run seamlessly. Key responsibilities include: • Design & Deploy: Build secure, scalable cloud solutions across AWS, GCP, and Azure. • Automate & Optimise: Use Infrastructure as Code (Terraform, CloudFormation, Deployment Manager, ARM) to deliver consistent deployments. • Secure & Protect: Apply cloud security practices, protocols (PKI, TLS), and compliance standards. • Integrate & Innovate: Work with containerisation (Docker, Kubernetes, OpenShift) and virtualisation (VMware, KVM). • Administer & Support: Manage Linux/Windows environments and M365/Intune administration. • Collaborate & Deliver: Contribute to agile teams, troubleshoot complex issues, and ensure business continuity. Required qualifications to be successful in this role You should bring strong cloud engineering experience across public cloud platforms, with the ability to design, build, and manage secure, scalable environments. A passion for learning, problem-solving, and innovation will be key to your success. You should have experience in some or all of the below technologies: • AWS and GCP; Azure desirable • Infrastructure as Code: Terraform, CloudFormation • Linux and Windows administration • Software development in one or more languages: Java, Python, JavaScript, C#/C++ • Containerisation (Docker, Kubernetes, OpenShift) • Virtualisation tools (VMware, KVM) Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Project Manager (DV Security Clearance) Position Description CGI's Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a Project Manager to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Our roles are only available if you hold a UK Security Clearance and are a sole UK National due to the secure nature of the project. You will either hold a higher level clearance or be willing to obtain it. Any individual without security clearance is welcome to apply and will always be considered for this or wider opportunities in CGI, where appropriate. Your future duties and responsibilities Supported by a well-established and client-focused CGI team, this opportunity offers real potential for a forward thinking and ambitious PM to become immersed in a range of digital transformation projects that are delivering tangible benefit to a key client. With genuine scope to play an integral role in shaping future direction, there will be opportunity to both hone existing expertise, and develop new skills and experience. Key Tasks: • Client/Supplier management. • Managing agile teams. • Management of supplier contracts (T&M, Firm Price, Agile). • Management of the client budgets. • Tracking progress / manage risks/dependencies. • Planning and running SAFe ceremonies (e.g PI Planning). Required qualifications to be successful in this role • Experience of successfully delivering multiple projects following Project Management/Agile methodologies. • Excellent interpersonal skills and effective stakeholder management • Self-starter / Self-organising, with good attention to detail. • Effective communicator. Desired Competencies: • Professional PM/Agile training, e.g. Prince2, SAFe, Scrum or equivalent. • Experience of delivering software or cloud projects. • Experience of public sector project delivery. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
Project Manager (DV Security Clearance) Position Description CGI's Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a Project Manager to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Our roles are only available if you hold a UK Security Clearance and are a sole UK National due to the secure nature of the project. You will either hold a higher level clearance or be willing to obtain it. Any individual without security clearance is welcome to apply and will always be considered for this or wider opportunities in CGI, where appropriate. Your future duties and responsibilities Supported by a well-established and client-focused CGI team, this opportunity offers real potential for a forward thinking and ambitious PM to become immersed in a range of digital transformation projects that are delivering tangible benefit to a key client. With genuine scope to play an integral role in shaping future direction, there will be opportunity to both hone existing expertise, and develop new skills and experience. Key Tasks: • Client/Supplier management. • Managing agile teams. • Management of supplier contracts (T&M, Firm Price, Agile). • Management of the client budgets. • Tracking progress / manage risks/dependencies. • Planning and running SAFe ceremonies (e.g PI Planning). Required qualifications to be successful in this role • Experience of successfully delivering multiple projects following Project Management/Agile methodologies. • Excellent interpersonal skills and effective stakeholder management • Self-starter / Self-organising, with good attention to detail. • Effective communicator. Desired Competencies: • Professional PM/Agile training, e.g. Prince2, SAFe, Scrum or equivalent. • Experience of delivering software or cloud projects. • Experience of public sector project delivery. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Cloud Engineers (DV Security Clearance) Position Description CGI was recognised in the Sunday Times Best Places to Work List 2025 and named one of the World's Best Employers by Forbes. We offer a competitive salary, excellent pension, private healthcare, and a share scheme (3.5% + 3.5% matching) - making you a member, not just an employee. We are committed to inclusivity and building a genuinely diverse community of tech talent. We proudly hold a Gold Award for our support of the Armed Forces Corporate Covenant. The Space, Defence and Intelligence (SDI) business unit is a true IT Systems Integrator. We design, build, and operate bespoke, technically complex, mission-critical systems that help keep the UK safe and secure. Our work spans space, defence, intelligence, aerospace, and maritime domains, underpinned by strong cyber capability and close collaboration with global technology partners, SMEs, and academia. Our roles are only available if you hold a UK Security Clearance and are a sole UK National due to the secure nature of the project. You will either hold a higher level clearance or be willing to obtain it. Any individual without security clearance is welcome to apply and will always be considered for this or wider opportunities in CGI, where appropriate. We are expanding our cloud engineering capability to support: Large-scale cloud transformation and migration programmes The build and operation of secure, multi-cloud platforms Highly regulated, mission-critical environments You will join a collaborative, hands-on engineering culture with strong support for learning, certification, and career development. Your future duties and responsibilities Depending on your background and interests, you will focus on one or more of the following areas: Cloud Migration & Platform Engineering Execute lift-and-shift migrations of legacy and enterprise applications into cloud environments Collaborate with infrastructure, application, security, and operations teams to ensure migration readiness Identify and resolve technical issues impacting cloud transitions Support light cloud architecture decisions aligned with best practices and legacy constraints Document migration approaches, challenges, and lessons learned Mentor team members developing cloud migration skills Secure Cloud & Infrastructure Engineering Build, deploy, and manage secure cloud platforms across AWS, Google Cloud Platform, and Azure Develop and maintain Infrastructure as Code using tools such as Terraform, CloudFormation, ARM, or Deployment Manager Administer Linux and Windows systems in cloud and hybrid environments Design and support containerised platforms using Docker, Kubernetes, or OpenShift Work with identity, endpoint, and collaboration services (e.g. M365, Intune, Entra, Google Workspace) Troubleshoot complex platform, networking, and security issues Required qualifications to be successful in this role Strong background in cloud or software engineering Hands-on experience with AWS (GCP and/or Azure also desirable) Understanding of networking, security, and hybrid cloud architectures Experience with virtualisation and/or containerisation Proven troubleshooting and problem-solving skills Passion for learning and working with emerging technologies Desirable Experience with lift-and-shift or cloud migration projects Infrastructure as Code (Terraform, CloudFormation, ARM, Deployment Manager) Scripting or automation (Python, Bash, PowerShell) Software development experience (Java, Kotlin, Python, JavaScript, C#, C++) Cloud certifications (AWS, GCP, Azure) Knowledge of PKI, TLS, ITIL, or Agile delivery environments Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
Cloud Engineers (DV Security Clearance) Position Description CGI was recognised in the Sunday Times Best Places to Work List 2025 and named one of the World's Best Employers by Forbes. We offer a competitive salary, excellent pension, private healthcare, and a share scheme (3.5% + 3.5% matching) - making you a member, not just an employee. We are committed to inclusivity and building a genuinely diverse community of tech talent. We proudly hold a Gold Award for our support of the Armed Forces Corporate Covenant. The Space, Defence and Intelligence (SDI) business unit is a true IT Systems Integrator. We design, build, and operate bespoke, technically complex, mission-critical systems that help keep the UK safe and secure. Our work spans space, defence, intelligence, aerospace, and maritime domains, underpinned by strong cyber capability and close collaboration with global technology partners, SMEs, and academia. Our roles are only available if you hold a UK Security Clearance and are a sole UK National due to the secure nature of the project. You will either hold a higher level clearance or be willing to obtain it. Any individual without security clearance is welcome to apply and will always be considered for this or wider opportunities in CGI, where appropriate. We are expanding our cloud engineering capability to support: Large-scale cloud transformation and migration programmes The build and operation of secure, multi-cloud platforms Highly regulated, mission-critical environments You will join a collaborative, hands-on engineering culture with strong support for learning, certification, and career development. Your future duties and responsibilities Depending on your background and interests, you will focus on one or more of the following areas: Cloud Migration & Platform Engineering Execute lift-and-shift migrations of legacy and enterprise applications into cloud environments Collaborate with infrastructure, application, security, and operations teams to ensure migration readiness Identify and resolve technical issues impacting cloud transitions Support light cloud architecture decisions aligned with best practices and legacy constraints Document migration approaches, challenges, and lessons learned Mentor team members developing cloud migration skills Secure Cloud & Infrastructure Engineering Build, deploy, and manage secure cloud platforms across AWS, Google Cloud Platform, and Azure Develop and maintain Infrastructure as Code using tools such as Terraform, CloudFormation, ARM, or Deployment Manager Administer Linux and Windows systems in cloud and hybrid environments Design and support containerised platforms using Docker, Kubernetes, or OpenShift Work with identity, endpoint, and collaboration services (e.g. M365, Intune, Entra, Google Workspace) Troubleshoot complex platform, networking, and security issues Required qualifications to be successful in this role Strong background in cloud or software engineering Hands-on experience with AWS (GCP and/or Azure also desirable) Understanding of networking, security, and hybrid cloud architectures Experience with virtualisation and/or containerisation Proven troubleshooting and problem-solving skills Passion for learning and working with emerging technologies Desirable Experience with lift-and-shift or cloud migration projects Infrastructure as Code (Terraform, CloudFormation, ARM, Deployment Manager) Scripting or automation (Python, Bash, PowerShell) Software development experience (Java, Kotlin, Python, JavaScript, C#, C++) Cloud certifications (AWS, GCP, Azure) Knowledge of PKI, TLS, ITIL, or Agile delivery environments Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
DWP. Digital with Purpose. Join DWP as a Senior Cyber Security Risk Manager and help shape how we protect and secure some of the UK's largest digital services. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? A broad platform knowledge and ability to conduct cyber security assessments from a multi-platform perspective. Research, evaluate and assess known/emerging security risks and controls to ensure expert advice is provided Extensive knowledge and experience of working with security principles and technologies for cloud hosted services. Advanced understanding of threat intelligence and threat assessment principles and concepts and leads threat intelligence and assessment activities. Demonstrable experience of working on complex IT infrastructures and across a multi-domain model, with specific experience working in a Cyber Security Risk management role as part of a cybersecurity capability. Please note this role requires you to pass Security Check clearance. You and your role As a Senior Cyber Security Risk Manager, you will lead first line cyber risk activity across DWP Digital, giving teams a clear view of security risks to support confident, risk informed decisions. Identifying, assessing and guiding the treatment of cyber risks through a controls driven approach, you'll ensure alignment with organisational standards and an evolving threat landscape. Working alongside delivery teams, technical specialists and senior stakeholders, you'll analyse the effectiveness of our controls and translate any technical vulnerabilities into clear, business focused insight. You'll also support design, testing and monitoring activities, and offer constructive challenge to keep us on a path of strategic alignment and good practice. You'll give trusted advice to business managers and senior leaders, and oversee the cyber risk lifecycle, recommending controls, collaborating widely and assessing business processes against emerging threats to deliver high quality, practical security guidance. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £78,205. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application.
01/04/2026
Full time
DWP. Digital with Purpose. Join DWP as a Senior Cyber Security Risk Manager and help shape how we protect and secure some of the UK's largest digital services. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? A broad platform knowledge and ability to conduct cyber security assessments from a multi-platform perspective. Research, evaluate and assess known/emerging security risks and controls to ensure expert advice is provided Extensive knowledge and experience of working with security principles and technologies for cloud hosted services. Advanced understanding of threat intelligence and threat assessment principles and concepts and leads threat intelligence and assessment activities. Demonstrable experience of working on complex IT infrastructures and across a multi-domain model, with specific experience working in a Cyber Security Risk management role as part of a cybersecurity capability. Please note this role requires you to pass Security Check clearance. You and your role As a Senior Cyber Security Risk Manager, you will lead first line cyber risk activity across DWP Digital, giving teams a clear view of security risks to support confident, risk informed decisions. Identifying, assessing and guiding the treatment of cyber risks through a controls driven approach, you'll ensure alignment with organisational standards and an evolving threat landscape. Working alongside delivery teams, technical specialists and senior stakeholders, you'll analyse the effectiveness of our controls and translate any technical vulnerabilities into clear, business focused insight. You'll also support design, testing and monitoring activities, and offer constructive challenge to keep us on a path of strategic alignment and good practice. You'll give trusted advice to business managers and senior leaders, and oversee the cyber risk lifecycle, recommending controls, collaborating widely and assessing business processes against emerging threats to deliver high quality, practical security guidance. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £78,205. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application.
DWP. Digital with Purpose. Join DWP as a Senior Cyber Security Risk Manager and help shape how we protect and secure some of the UK's largest digital services. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? A broad platform knowledge and ability to conduct cyber security assessments from a multi-platform perspective. Research, evaluate and assess known/emerging security risks and controls to ensure expert advice is provided Extensive knowledge and experience of working with security principles and technologies for cloud hosted services. Advanced understanding of threat intelligence and threat assessment principles and concepts and leads threat intelligence and assessment activities. Demonstrable experience of working on complex IT infrastructures and across a multi-domain model, with specific experience working in a Cyber Security Risk management role as part of a cybersecurity capability. Please note this role requires you to pass Security Check clearance. You and your role As a Senior Cyber Security Risk Manager, you will lead first line cyber risk activity across DWP Digital, giving teams a clear view of security risks to support confident, risk informed decisions. Identifying, assessing and guiding the treatment of cyber risks through a controls driven approach, you'll ensure alignment with organisational standards and an evolving threat landscape. Working alongside delivery teams, technical specialists and senior stakeholders, you'll analyse the effectiveness of our controls and translate any technical vulnerabilities into clear, business focused insight. You'll also support design, testing and monitoring activities, and offer constructive challenge to keep us on a path of strategic alignment and good practice. You'll give trusted advice to business managers and senior leaders, and oversee the cyber risk lifecycle, recommending controls, collaborating widely and assessing business processes against emerging threats to deliver high quality, practical security guidance. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £78,205. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
01/04/2026
Full time
DWP. Digital with Purpose. Join DWP as a Senior Cyber Security Risk Manager and help shape how we protect and secure some of the UK's largest digital services. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? A broad platform knowledge and ability to conduct cyber security assessments from a multi-platform perspective. Research, evaluate and assess known/emerging security risks and controls to ensure expert advice is provided Extensive knowledge and experience of working with security principles and technologies for cloud hosted services. Advanced understanding of threat intelligence and threat assessment principles and concepts and leads threat intelligence and assessment activities. Demonstrable experience of working on complex IT infrastructures and across a multi-domain model, with specific experience working in a Cyber Security Risk management role as part of a cybersecurity capability. Please note this role requires you to pass Security Check clearance. You and your role As a Senior Cyber Security Risk Manager, you will lead first line cyber risk activity across DWP Digital, giving teams a clear view of security risks to support confident, risk informed decisions. Identifying, assessing and guiding the treatment of cyber risks through a controls driven approach, you'll ensure alignment with organisational standards and an evolving threat landscape. Working alongside delivery teams, technical specialists and senior stakeholders, you'll analyse the effectiveness of our controls and translate any technical vulnerabilities into clear, business focused insight. You'll also support design, testing and monitoring activities, and offer constructive challenge to keep us on a path of strategic alignment and good practice. You'll give trusted advice to business managers and senior leaders, and oversee the cyber risk lifecycle, recommending controls, collaborating widely and assessing business processes against emerging threats to deliver high quality, practical security guidance. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £78,205. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
Location Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need . Job description As the Senior IT Service Manager for One Login, you will provide the strategic leadership, vision and direction needed to build an industry leading service management capability that operates effectively at national scale. Reporting to the Head of Live Services for One Login, you will be accountable for shaping how government services experience, adopt and rely on One Login, ensuring that service quality, resilience and user experience remain consistently high across a diverse and rapidly expanding ecosystem. You will lead the development of a coherent, future focused service management strategy that supports One Login's long-term ambitions and the needs of the wider government landscape. This includes defining or refining the operating model, governance structures, assurance frameworks and performance measures that will underpin a mature, scalable and data driven service management function. You will ensure that the differing technical, operational and support requirements of relying parties are understood, prioritised and translated into clear service outcomes, enabling each service to onboard, operate and evolve with confidence. Your role will involve close partnership with senior leaders and staff across Product, Architecture, Service Transition, Operational Support, Data and Security teams. You will act as a voice for service excellence, ensuring that service considerations are embedded into decision making, delivery planning and change processes across the One Login service. You will also represent One Login at cross government forums where necessary, shaping expectations, influencing direction and ensuring alignment with broader digital and identity strategies. As a senior leader for the service management function within One Login, you will shape and develop IT Service Managers, Service Relationship Managers and other service capability teams. You will foster a culture of accountability, continuous improvement and customer-centricity, ensuring that teams are empowered, skilled and supported to deliver high quality services. You will champion best practice, drive standardisation and ensure that service management evolves in line with industry standards, emerging technologies and the needs of government. Ultimately, you will play a pivotal role in ensuring that One Login delivers a reliable, secure and seamless experience for millions of users and hundreds of government services, now and in the future. As a Senior IT Service Manager you'll be: accountable for the end-to-end strategic service experience for all relying parties, ensuring that government services adopting One Login receive a consistent, high quality and resilient service that meets their operational, technical and security needs at national scale. building and maintaining relationships across government, acting as the primary strategic partner for Relying Party leadership teams. You will ensure their priorities, risks and future needs are understood, anticipated and reflected in service planning, investment decisions and roadmap development. shaping and governing the relying party lifecycle, identifying structural gaps, systemic issues and opportunities for improvement across onboarding, transition, live service and ongoing optimisation. You will drive the evolution of these processes from a service perspective to ensure they are efficient, scalable and aligned to One Login's long-term ambitions. leading continuous improvement across the entire service ecosystem, using data, insight and user feedback to enhance service performance, simplify interactions, reduce friction and improve the overall experience for relying parties. setting direction and standards for Business Continuity and Disaster Recovery plan, aligning with industry standards, mapping approach, templates and setting approach for ongoing improvements through testing and lessons learned exercises. acting as the senior point of escalation for critical service issues, ensuring that major incidents, risks and cross government challenges are managed effectively. You will provide authoritative input into governance boards, service forums and strategic decision making groups. overseeing and sponsoring service reviews, audits, incident investigations and improvement programmes, ensuring that lessons are embedded, systemic issues are addressed and service maturity continues to advance. driving the evolution of the One Login service management model, working closely with Product, Architecture, Service Transition, Operational Support, Data and Security to ensure service management is embedded into design, delivery and operational practices across the organisation. providing leadership, direction and development to IT Service Managers, Service Relationship Managers and other service capability teams, ensuring they are empowered, skilled and aligned to a shared vision of service excellence. Person specification We're interested in people who: have a deep understanding of end-to-end service lifecycle management, and by using your analytical skills to make decisions that enhance our business and service performance you will help shape, design, govern and evolve onboarding, transition, operational management, versioning and deprecation processes at scale into a central service offering for our relying parties are comfortable taking full ownership and accountability for the service experience of relying parties, regardless of their size, maturity or technical complexity, and able to balance competing priorities across a diverse portfolio while standardising the service landscape. have strong negotiation and influencing skills, with the credibility to engage stakeholders across government, challenge constructively, and secure alignment on service priorities, risks and investment decisions are able to build long-term, strategic relationships, communicating clearly, managing expectations, and ensuring that service decisions reflect both Relying Party needs and organisational goals have proven ability to oversee, optimise and transform operational processes at scale, using data, insight and industry best practice to drive continuous improvement, standardisation and efficiency have experienced acting as the senior escalation point for live service issues, seeing the bigger picture by taking groups of services and investigating how to get the best of those underlying services you will be bringing a calm, structured and authoritative approach to incident management, risk handling and cross-government coordination are a natural leader, who can develop and inspire service management teams, fostering a culture of accountability, customer-centricity and continuous improvement, leading investigative work into problems and opportunities in existing processes, improving the service experience and by absorbing large amounts of conflicting information you will use it to produce strategic solutions for our service management customers
01/04/2026
Full time
Location Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need . Job description As the Senior IT Service Manager for One Login, you will provide the strategic leadership, vision and direction needed to build an industry leading service management capability that operates effectively at national scale. Reporting to the Head of Live Services for One Login, you will be accountable for shaping how government services experience, adopt and rely on One Login, ensuring that service quality, resilience and user experience remain consistently high across a diverse and rapidly expanding ecosystem. You will lead the development of a coherent, future focused service management strategy that supports One Login's long-term ambitions and the needs of the wider government landscape. This includes defining or refining the operating model, governance structures, assurance frameworks and performance measures that will underpin a mature, scalable and data driven service management function. You will ensure that the differing technical, operational and support requirements of relying parties are understood, prioritised and translated into clear service outcomes, enabling each service to onboard, operate and evolve with confidence. Your role will involve close partnership with senior leaders and staff across Product, Architecture, Service Transition, Operational Support, Data and Security teams. You will act as a voice for service excellence, ensuring that service considerations are embedded into decision making, delivery planning and change processes across the One Login service. You will also represent One Login at cross government forums where necessary, shaping expectations, influencing direction and ensuring alignment with broader digital and identity strategies. As a senior leader for the service management function within One Login, you will shape and develop IT Service Managers, Service Relationship Managers and other service capability teams. You will foster a culture of accountability, continuous improvement and customer-centricity, ensuring that teams are empowered, skilled and supported to deliver high quality services. You will champion best practice, drive standardisation and ensure that service management evolves in line with industry standards, emerging technologies and the needs of government. Ultimately, you will play a pivotal role in ensuring that One Login delivers a reliable, secure and seamless experience for millions of users and hundreds of government services, now and in the future. As a Senior IT Service Manager you'll be: accountable for the end-to-end strategic service experience for all relying parties, ensuring that government services adopting One Login receive a consistent, high quality and resilient service that meets their operational, technical and security needs at national scale. building and maintaining relationships across government, acting as the primary strategic partner for Relying Party leadership teams. You will ensure their priorities, risks and future needs are understood, anticipated and reflected in service planning, investment decisions and roadmap development. shaping and governing the relying party lifecycle, identifying structural gaps, systemic issues and opportunities for improvement across onboarding, transition, live service and ongoing optimisation. You will drive the evolution of these processes from a service perspective to ensure they are efficient, scalable and aligned to One Login's long-term ambitions. leading continuous improvement across the entire service ecosystem, using data, insight and user feedback to enhance service performance, simplify interactions, reduce friction and improve the overall experience for relying parties. setting direction and standards for Business Continuity and Disaster Recovery plan, aligning with industry standards, mapping approach, templates and setting approach for ongoing improvements through testing and lessons learned exercises. acting as the senior point of escalation for critical service issues, ensuring that major incidents, risks and cross government challenges are managed effectively. You will provide authoritative input into governance boards, service forums and strategic decision making groups. overseeing and sponsoring service reviews, audits, incident investigations and improvement programmes, ensuring that lessons are embedded, systemic issues are addressed and service maturity continues to advance. driving the evolution of the One Login service management model, working closely with Product, Architecture, Service Transition, Operational Support, Data and Security to ensure service management is embedded into design, delivery and operational practices across the organisation. providing leadership, direction and development to IT Service Managers, Service Relationship Managers and other service capability teams, ensuring they are empowered, skilled and aligned to a shared vision of service excellence. Person specification We're interested in people who: have a deep understanding of end-to-end service lifecycle management, and by using your analytical skills to make decisions that enhance our business and service performance you will help shape, design, govern and evolve onboarding, transition, operational management, versioning and deprecation processes at scale into a central service offering for our relying parties are comfortable taking full ownership and accountability for the service experience of relying parties, regardless of their size, maturity or technical complexity, and able to balance competing priorities across a diverse portfolio while standardising the service landscape. have strong negotiation and influencing skills, with the credibility to engage stakeholders across government, challenge constructively, and secure alignment on service priorities, risks and investment decisions are able to build long-term, strategic relationships, communicating clearly, managing expectations, and ensuring that service decisions reflect both Relying Party needs and organisational goals have proven ability to oversee, optimise and transform operational processes at scale, using data, insight and industry best practice to drive continuous improvement, standardisation and efficiency have experienced acting as the senior escalation point for live service issues, seeing the bigger picture by taking groups of services and investigating how to get the best of those underlying services you will be bringing a calm, structured and authoritative approach to incident management, risk handling and cross-government coordination are a natural leader, who can develop and inspire service management teams, fostering a culture of accountability, customer-centricity and continuous improvement, leading investigative work into problems and opportunities in existing processes, improving the service experience and by absorbing large amounts of conflicting information you will use it to produce strategic solutions for our service management customers