IT & Systems Support Technician

IT & System Support Specialist

Location: Driffield with monthly travel to RedditchSalary: £30,000 - £40,000 + benefits

Elevation Tech & Transformation are exclusively supporting a key client in an exciting stage of growth, looking to appoint their first in-house IT Specialist. This is a newly created, hands-on role where you'll take ownership of day-to-day IT operations while shaping the company's technology roadmap.

The business currently works with an MSP for IT support, but the successful candidate will gradually bring key services in-house and drive improvements across systems and processes.

Key Responsibilities

• Provide first and second-line IT support to office-based and remote users
• Manage and maintain hardware, software and networks
• Support existing systems including SharePoint/OneDrive, Gmail/GSuite (soon migrating to Outlook) and field management platforms
• Oversee the on-site account server
• Implement and optimise API integrations between business tools
• Maintain data security, backups and compliance
• Manage mobile devices and contracts
• Handle IT procurement and vendor management
• Identify automation and efficiency opportunities
• Assist in the potential development of a company-specific internal app

Skills & Experience

• Proven IT support experience (Windows, Office 365, networking)
• Familiarity with API integrations and basic scripting (PowerShell, Python, etc.)
• Strong understanding of cloud services (Microsoft 365, Azure) and MDM
• Excellent troubleshooting, communication and self-management skills

This is an opportunity to make your mark building internal IT capability, improving systems and influencing the future of technology within a growing business.

To find out more contact us today!