Project Manager - Technology, Data & Continuous Improvement

Are you ready to lead transformative change in a purpose-driven organisation that puts people first? Do you thrive in a dynamic environment where innovation, collaboration, and customer impact are at the heart of everything you do?

This is your opportunity to join Freebridge Community Housing as our Project Manager - Technology, Data & Continuous Improvement-a pivotal role where your expertise will shape the future of our digital landscape and drive meaningful improvements across our organisation.

As our first dedicated IT Project Manager, you'll be at the forefront of delivering strategic and complex projects that span both technical and business change. You'll work closely with senior stakeholders, including our Assistant Director of Technology, Data & Continuous Improvement, to ensure projects are delivered with precision, transparency, and impact.

You'll own the full project lifecycle-from initiation and planning to execution and closure-bringing structure, clarity, and confidence to our change initiatives. Whether it's implementing new systems, managing data migrations, or driving compliance upgrades, your work will directly support our mission to improve lives through housing.

At Freebridge, we believe in empowering our people to lead with purpose. You'll join a values-led organisation that champions belonging, ownership, and innovation. We offer a supportive, inclusive culture where your ideas are welcomed, your growth is nurtured, and your impact is recognised.

If you're a confident, process-driven project manager with a passion for technology and change, this is your chance to shape a role that truly makes a difference.

Type and Term of contract: Full time, permanent - with hybrid working

About Freebridge Community Housing:

Our Freebridge Community Housing goal is to provide affordable, safe, and quality homes for current and future generations, for those who need a place to call home. Freebridge was set up in 2006, to receive the transfer of the Borough Council of King's Lynn and West Norfolk's housing stock. We now have over 7500 properties across west and north Norfolk, in addition to building new homes for social and affordable rent, and to support those who want to move into shared home ownership. We've had numerous achievements, including delivering our tenants' promises and bringing homes to the Decent Homes Standard, affording our customers a much better quality of living. At Freebridge, we live by our values: Belong, Own It, Think Customer, One Team One Purpose, and Be the Change.

What you'll be doing:

• Lead Strategic Projects: Deliver high-impact technical, development and change projects across the organisation, managing scope, timelines, and stakeholder engagement.
• Own the Project Lifecycle: From initiation to closure, manage all project artefacts including RAID logs, backlogs, project timelines and plans, and benefits realisation.
• Drive Innovation: Support the rapid development of data platforms, CRM systems, and AI
• Champion Governance: Embed best practice project management methodologies and ensure robust change control.
• Engage Stakeholders: Build strong relationships across technical teams, suppliers, and business units to ensure successful delivery.
• Shape Learning & Development: Support the creation of training materials and lead workshops to support smooth service transitions and end-user adoption.
• Report with Impact: Present project health and progress to change boards and leadership, using data-driven insights.

What we're looking for:

• Knowledge and experience: Proven track record in delivering both technical, development and business change projects. Experience with systems implementation, system changes and upgrades, data migration, and stakeholder engagement.
• Skills: Strong communication, documentation, and project governance skills. Proficiency in tools like ITSM, Project Management toolsets.
• Qualifications: PRINCE2, APM, P3M, ITIL or PMI are a bonus but not essential-your experience and approach matter most.

What's in it for you?

At Freebridge, we're appreciative of our team and you can enjoy the following benefits from joining us, among many more:

• Generous Holiday Leave: Enjoy 25 days holiday, plus bank holidays, increasing to 30 days after 5 years of service.
• Exclusive Employee Discounts: Access amazing deals through our Reward Gateway.
• Comprehensive Leave Policies: Enjoy 6 months full pay for maternity leave and 2 weeks full pay for paternity leave.
• Health and Wellbeing Support: Access physio and counselling services, along with an employee assistance programme.
• Charitable Leave: One day per year to volunteer for a cause you care about.
• Discounted Gym Membership: Stay fit with discounted membership at Alive Leisure.
• Work-life Balance: Enjoy an early finish on a Friday to kick-start your weekend!
• Pension Scheme: A company contributory pension scheme with generous employer contributions

Diversity & Inclusion

Diversity is key to our values and culture. We create a workplace where every voice is heard and respected, embracing diverse perspectives to drive innovation. Our inclusive environment empowers colleagues, ensuring equal opportunities for all. We don't discriminate against employees or potential employees based on protected characteristics. We're happy to accommodate reasonable adjustments during the recruitment process to enable you to perform your best. As part of this commitment, we also offer accessibility tours for candidates to help ensure an inclusive and welcoming experience from the outset.

Closing Date: Thursday 6th November 2025

Apply now to join our team and make a difference to lives across West and North Norfolk.