Digital Workplace Engineer

Key Responsibilities:

• Be the go-to expert for Microsoft 365 applications.
• Help users get the most out of these tools through training, support, and clear documentation.
• Keep track of Microsoft updates and make sure new features are rolled out smoothly.
• Work with Infrastructure and Service Desk teams to fix issues and improve user experience.
• Spot trends in support requests and suggest ways to automate or improve processes.
• Test and trial new tools and integrations to keep our workplace tech up to date.
• Help define best practices and governance for Microsoft 365 use.
• Collaborate with teams across the business to understand their needs and offer tailored solutions.

Required Skills & Qualifications:

• 3+ years of experience supporting Microsoft 365 in a corporate setting.
• Strong knowledge of Microsoft 365 admin and user features.
• Experience with Power Automate, Power Apps, and SharePoint Online is a plus.
• Great communication and documentation skills.
• ITIL Foundation or similar service management experience is helpful.

Benefits:

• Permanent position
• Salary up to £43.000 / annum
• Hybrid working (2 days in office)