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Medaille Trust Home-Based Physiotherapy Services, London, UK

REMOTE NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS. This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS. THE CLOSING DATE FOR THIS ROLE IS 01/05/26 AT 10AM About the job We are looking for a Senior IT and Network Technician to lead the technical administration and security of our digital workplace. In the role you will: • Bridge the gap between our cloud environment (Microsoft 365/Intune) and our physical infrastructure (Ubiquiti Networking). • Ensure our staff can work securely from any location while protecting sensitive beneficiary data through robust Conditional Access and VLAN segmentation. • Act as the 1st line support escalation point for complex technical issues. • Travel across sites to set up DSE workstations and assist with IT sessions. What we are looking for: • A Microsoft 365 Specialist, with proven experience managing a Microsoft 365 tenant with a focus on security and compliance. • An Intune Expert, with a deep understanding of MDM/MAM, configuration profiles, and packaging applications. • A Networking Professional with solid experience with Ubiquiti UniFi hardware and software. • Proven experience of DNS, DHCP, VLAN tagging, and firewall rule logic. • Experience implementing "Least Privilege" access and Cyber Essentials standards. Interested? For full details and how to apply please visit https://www.Medaille-trust.org.uk/vacancies If you have any queries, please contact HR on recruitment@medaille-trust.org.uk Closing Date: Friday, 1 May 2026 at 10:00am Interview date: Friday, 8 May 2026 This role is a subject to satisfactory Disclosure & Barring Service checks. The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential. Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged. Candidates are asked to complete their own application form without assistance from other external sources such as ChatGPT. Where there is reasonable belief that external support is evident, we regret that application forms will not be accepted for shortlisting. About Us About Us Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK. We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

27/03/2026

Full time

REMOTE NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS. This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS. THE CLOSING DATE FOR THIS ROLE IS 01/05/26 AT 10AM About the job We are looking for a Senior IT and Network Technician to lead the technical administration and security of our digital workplace. In the role you will: • Bridge the gap between our cloud environment (Microsoft 365/Intune) and our physical infrastructure (Ubiquiti Networking). • Ensure our staff can work securely from any location while protecting sensitive beneficiary data through robust Conditional Access and VLAN segmentation. • Act as the 1st line support escalation point for complex technical issues. • Travel across sites to set up DSE workstations and assist with IT sessions. What we are looking for: • A Microsoft 365 Specialist, with proven experience managing a Microsoft 365 tenant with a focus on security and compliance. • An Intune Expert, with a deep understanding of MDM/MAM, configuration profiles, and packaging applications. • A Networking Professional with solid experience with Ubiquiti UniFi hardware and software. • Proven experience of DNS, DHCP, VLAN tagging, and firewall rule logic. • Experience implementing "Least Privilege" access and Cyber Essentials standards. Interested? For full details and how to apply please visit https://www.Medaille-trust.org.uk/vacancies If you have any queries, please contact HR on recruitment@medaille-trust.org.uk Closing Date: Friday, 1 May 2026 at 10:00am Interview date: Friday, 8 May 2026 This role is a subject to satisfactory Disclosure & Barring Service checks. The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential. Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged. Candidates are asked to complete their own application form without assistance from other external sources such as ChatGPT. Where there is reasonable belief that external support is evident, we regret that application forms will not be accepted for shortlisting. About Us About Us Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK. We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

Public Cloud 2nd Line Engineer

Node4 United Kingdom

Become a change maker and join Node4. Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us. So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams. You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations. This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts. What you’ll be doing Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests Owning incidents from investigation through to resolution, keeping customers informed throughout Providing advanced troubleshooting across Microsoft Azure, including: Virtual Machines Azure Storage, Backup and Recovery Azure Monitor, Log Analytics and alerting Azure Active Directory and RBAC Supporting Microsoft 365 services, including: Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios) SharePoint Online and OneDrive for Business Microsoft Teams (calling, meetings, integrations and client issues) Microsoft 365 security and compliance features (where applicable) Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence Supporting planned changes, maintenance and service improvement activities Creating and maintaining technical documentation, knowledge base articles and known error records Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience Providing on‑site support when required What will you bring? 2–3 years’ experience supporting Microsoft technologies in a production environment Strong hands‑on experience with Microsoft Azure Strong experience supporting Microsoft 365 workloads Experience supporting hybrid environments (on‑premises integrated with Azure and M365) Working knowledge of ITIL‑aligned support environments Excellent customer service skills with the ability to manage multiple priorities Strong troubleshooting, analytical and problem‑solving capability Clear written and verbal communication skills, including technical documentation Ability to achieve and maintain NPPV3 with SC clearance Desirable: Valid UK driving licence and access to a car Microsoft certifications such as AZ‑900 and AZ‑104 Experience supporting large or complex tenant environments What can we offer you? Hybrid Working Private Medical Insurance or Company Paid Health Cash Plan Employee Assistance Program 25 days holidays plus your birthday off Option to purchase additional holiday (up to 5 days) Company Pension Scheme Life Assurance x 4 A diverse workforce Employee investment with Node4 training Academy Family savings and shopping discounts through the Node4 benefits portal. Discounted Gym Membership Modern facilities with open and welcoming breakout areas Company Social events Never ending supply of hot and cold drinks, biscuits, sweets, and fruit Why join Node4? Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.

09/03/2026

Full time

Become a change maker and join Node4. Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us. So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams. You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations. This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts. What you’ll be doing Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests Owning incidents from investigation through to resolution, keeping customers informed throughout Providing advanced troubleshooting across Microsoft Azure, including: Virtual Machines Azure Storage, Backup and Recovery Azure Monitor, Log Analytics and alerting Azure Active Directory and RBAC Supporting Microsoft 365 services, including: Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios) SharePoint Online and OneDrive for Business Microsoft Teams (calling, meetings, integrations and client issues) Microsoft 365 security and compliance features (where applicable) Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence Supporting planned changes, maintenance and service improvement activities Creating and maintaining technical documentation, knowledge base articles and known error records Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience Providing on‑site support when required What will you bring? 2–3 years’ experience supporting Microsoft technologies in a production environment Strong hands‑on experience with Microsoft Azure Strong experience supporting Microsoft 365 workloads Experience supporting hybrid environments (on‑premises integrated with Azure and M365) Working knowledge of ITIL‑aligned support environments Excellent customer service skills with the ability to manage multiple priorities Strong troubleshooting, analytical and problem‑solving capability Clear written and verbal communication skills, including technical documentation Ability to achieve and maintain NPPV3 with SC clearance Desirable: Valid UK driving licence and access to a car Microsoft certifications such as AZ‑900 and AZ‑104 Experience supporting large or complex tenant environments What can we offer you? Hybrid Working Private Medical Insurance or Company Paid Health Cash Plan Employee Assistance Program 25 days holidays plus your birthday off Option to purchase additional holiday (up to 5 days) Company Pension Scheme Life Assurance x 4 A diverse workforce Employee investment with Node4 training Academy Family savings and shopping discounts through the Node4 benefits portal. Discounted Gym Membership Modern facilities with open and welcoming breakout areas Company Social events Never ending supply of hot and cold drinks, biscuits, sweets, and fruit Why join Node4? Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.

IT Helpdesk Technician Apprentice: 1st/2nd Line Support

Oxfordshire City Council Milton Keynes, Buckinghamshire

Oxfordshire City Council in Leighton Buzzard is seeking a candidate for a Helpdesk Support role. In this position, you will assist the IT Helpdesk Supervisor by providing 1st- and 2nd-line technical support and aiding in the installation and maintenance of necessary computer equipment. The role is open to candidates aged 16 and over, offering an annual salary of £16,000. Ideal for enthusiastic individuals wanting to start their career in IT support.

20/06/2026

Full time

Oxfordshire City Council in Leighton Buzzard is seeking a candidate for a Helpdesk Support role. In this position, you will assist the IT Helpdesk Supervisor by providing 1st- and 2nd-line technical support and aiding in the installation and maintenance of necessary computer equipment. The role is open to candidates aged 16 and over, offering an annual salary of £16,000. Ideal for enthusiastic individuals wanting to start their career in IT support.

Digital Content Officer

Teenage Cancer Trust

Job Title: Digital Content Officer Location: Hybrid (with 1 day per week in the London Office) Hours: 35 hours per week Type of Employment: Permanent Salary: £30,119 per annum (hybrid) What we do: We help young people through cancer How we work: We re Determined, United, Spirited and Kind What we re looking for: Someone who understands what it means to work alongside young people going through cancer (including those who share their stories) and will bring the care and empathy required A strong writer and digital content creator, across website, email and social media especially YouTube. You ll have delivered content campaigns, know your way around SEO and Google Analytics, and be curious about where content is heading (GEO knowledge is a bonus) Someone who can land a message for different audiences without losing our brand voice A collaborative mindset and strong communication skills from someone who is equally happy working independently or in a team How to apply: You ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role. Key dates: Applications by 3rd July 2026, First stage interviews on week commencing 20th July 2026 online and second stage interview on week commencing 27th July 2026 online. Please note that we may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. What we offer: Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus. Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off. Paid Carer and Compassionate Leave: paid time off to care for family members or dependants. Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave. Paid Volunteering Leave: support your community by taking paid leave for volunteering activities. Health Cashback Plan: access a health cashback plan to cover medical expenses. Life assurance and Income Protection: financial support if you re unable to work due to illness or injury. Discount scheme: access exclusive savings at various high street retailers and gyms. Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance. Our commitment to inclusion and accessibility: At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people. Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don t hesitate to get in touch with the HR Team and we will do our best to accommodate your request. We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions. To opt into this scheme, please enter yes in the appropriate question on the application form. Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions. We are unable to offer individual feedback at the shortlisting stage. Privacy and Safeguarding: At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service). For information on how we collect, store and process personal data please contact the HR Team.

20/06/2026

Full time

Job Title: Digital Content Officer Location: Hybrid (with 1 day per week in the London Office) Hours: 35 hours per week Type of Employment: Permanent Salary: £30,119 per annum (hybrid) What we do: We help young people through cancer How we work: We re Determined, United, Spirited and Kind What we re looking for: Someone who understands what it means to work alongside young people going through cancer (including those who share their stories) and will bring the care and empathy required A strong writer and digital content creator, across website, email and social media especially YouTube. You ll have delivered content campaigns, know your way around SEO and Google Analytics, and be curious about where content is heading (GEO knowledge is a bonus) Someone who can land a message for different audiences without losing our brand voice A collaborative mindset and strong communication skills from someone who is equally happy working independently or in a team How to apply: You ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role. Key dates: Applications by 3rd July 2026, First stage interviews on week commencing 20th July 2026 online and second stage interview on week commencing 27th July 2026 online. Please note that we may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. What we offer: Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus. Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off. Paid Carer and Compassionate Leave: paid time off to care for family members or dependants. Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave. Paid Volunteering Leave: support your community by taking paid leave for volunteering activities. Health Cashback Plan: access a health cashback plan to cover medical expenses. Life assurance and Income Protection: financial support if you re unable to work due to illness or injury. Discount scheme: access exclusive savings at various high street retailers and gyms. Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance. Our commitment to inclusion and accessibility: At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people. Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don t hesitate to get in touch with the HR Team and we will do our best to accommodate your request. We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions. To opt into this scheme, please enter yes in the appropriate question on the application form. Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions. We are unable to offer individual feedback at the shortlisting stage. Privacy and Safeguarding: At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service). For information on how we collect, store and process personal data please contact the HR Team.

Duty Technician

Sanderson Government & Defence Winchester, Hampshire

Position: Duty Technician Location: Hursley, Winchester Day Rate: £310 per day inside IR35 SC Clearance Required We're supporting a major consultancy delivering into a central government organisation, and we're looking for an experienced Duty Technician to join their high-performing technical operations team. This role is ideal for someone who thrives in a fast-paced support environment, enjoys solving a wide range of technical issues, and takes pride in delivering excellent customer service. Key Responsibilities Handle incoming technical support incidents, service requests, and change tasks. Manage your personal call queue, ensuring all tickets are progressed and closed within agreed timeframes. Maintain clear, consistent customer communication and provide timely updates. Resolve issues ranging from simple password resets to complex server-related queries. Escalate cases to the 3rd Line Technical Team when required. Work collaboratively within a close-knit, highly skilled team of Engineers. Deliver a high standard of customer service at all times. Liaise with internal teams including 3rd Line Technical Delivery, Development, and Project teams. Perform software builds and rebuilds on PCs and laptops. Diagnose and repair hardware faults, and install hardware upgrades as needed. What We're Looking For Strong background in IT support (1st/2nd line or similar). Experience working in structured, process-driven environments. Excellent communication and customer-facing skills. Ability to troubleshoot across hardware, software, and basic server-side issues. To learn more, please do reach out to Tom Royston via email on Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ

20/06/2026

Full time

Position: Duty Technician Location: Hursley, Winchester Day Rate: £310 per day inside IR35 SC Clearance Required We're supporting a major consultancy delivering into a central government organisation, and we're looking for an experienced Duty Technician to join their high-performing technical operations team. This role is ideal for someone who thrives in a fast-paced support environment, enjoys solving a wide range of technical issues, and takes pride in delivering excellent customer service. Key Responsibilities Handle incoming technical support incidents, service requests, and change tasks. Manage your personal call queue, ensuring all tickets are progressed and closed within agreed timeframes. Maintain clear, consistent customer communication and provide timely updates. Resolve issues ranging from simple password resets to complex server-related queries. Escalate cases to the 3rd Line Technical Team when required. Work collaboratively within a close-knit, highly skilled team of Engineers. Deliver a high standard of customer service at all times. Liaise with internal teams including 3rd Line Technical Delivery, Development, and Project teams. Perform software builds and rebuilds on PCs and laptops. Diagnose and repair hardware faults, and install hardware upgrades as needed. What We're Looking For Strong background in IT support (1st/2nd line or similar). Experience working in structured, process-driven environments. Excellent communication and customer-facing skills. Ability to troubleshoot across hardware, software, and basic server-side issues. To learn more, please do reach out to Tom Royston via email on Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ

IT Support Analyst (1st and 2nd Line)

Career Choices Dewis Gyrfa Ltd Cardiff, South Glamorgan

About The Role: IT Support Analyst (1st & 2nd Line) Location: Cardiff Hybrid / Office-Based. Pentwyn, Cardiff. Salary: £26,000 - £32,000 (dependent on experience). We're looking for a proactive IT Support Analyst to join our IT team, providing 1st and 2nd line support across a dynamic organisation. You'll take ownership of technical issues end-to-end, supporting users across a wide range of systems and technologies. About Orbis Education and Care Orbis Education and Care is a leading provider of specialist education and care services, supporting children and adults with complex needs across the UK. Technology plays a key role in enabling our teams to deliver high quality care and outcomes-making IT a vital function within the organisation. Key Responsibilities Provide 1st & 2nd line IT support via phone, email, and ticketing system Troubleshoot hardware, software, and network issues Support Microsoft 365, Windows environments, and remote access Manage user accounts (AD / Azure AD) and onboarding/offboarding Assist with Intune, device management, updates, and deployments Contribute to IT improvements and small projects Skills & Experience Experience in an IT support or IT Support Analyst role Strong Microsoft 365 and Windows troubleshooting skills Knowledge of Active Directory, Azure AD, and networking basics Experience using ticketing systems Strong communication and customer service skills What's On Offer Supportive, close knit IT team Exposure to varied technologies and projects Career development opportunities within a growing organisation Apply Now If you're an experienced IT Support Analyst looking for a varied, hands on role where you can make a real impact, we'd love to hear from you. Orbis Privacy Notice:

20/06/2026

Full time

About The Role: IT Support Analyst (1st & 2nd Line) Location: Cardiff Hybrid / Office-Based. Pentwyn, Cardiff. Salary: £26,000 - £32,000 (dependent on experience). We're looking for a proactive IT Support Analyst to join our IT team, providing 1st and 2nd line support across a dynamic organisation. You'll take ownership of technical issues end-to-end, supporting users across a wide range of systems and technologies. About Orbis Education and Care Orbis Education and Care is a leading provider of specialist education and care services, supporting children and adults with complex needs across the UK. Technology plays a key role in enabling our teams to deliver high quality care and outcomes-making IT a vital function within the organisation. Key Responsibilities Provide 1st & 2nd line IT support via phone, email, and ticketing system Troubleshoot hardware, software, and network issues Support Microsoft 365, Windows environments, and remote access Manage user accounts (AD / Azure AD) and onboarding/offboarding Assist with Intune, device management, updates, and deployments Contribute to IT improvements and small projects Skills & Experience Experience in an IT support or IT Support Analyst role Strong Microsoft 365 and Windows troubleshooting skills Knowledge of Active Directory, Azure AD, and networking basics Experience using ticketing systems Strong communication and customer service skills What's On Offer Supportive, close knit IT team Exposure to varied technologies and projects Career development opportunities within a growing organisation Apply Now If you're an experienced IT Support Analyst looking for a varied, hands on role where you can make a real impact, we'd love to hear from you. Orbis Privacy Notice:

IT Support Analyst - 12-Month Fixed Term, Hybrid

Spectrum IT Farnborough, Hampshire

SPECTRUM IT is seeking an IT Support Analyst for a 12-month fixed term contract. This role offers hybrid working, primarily attending headquarters in Winchester 2-3 days per week, as part of a major digital transformation. The ideal candidate will provide 1st and 2nd line support, resolving technical issues, managing support tickets, and collaborating with IT teams. Proactive, customer-focused individuals with a passion for problem-solving are encouraged to apply.

20/06/2026

Full time

SPECTRUM IT is seeking an IT Support Analyst for a 12-month fixed term contract. This role offers hybrid working, primarily attending headquarters in Winchester 2-3 days per week, as part of a major digital transformation. The ideal candidate will provide 1st and 2nd line support, resolving technical issues, managing support tickets, and collaborating with IT teams. Proactive, customer-focused individuals with a passion for problem-solving are encouraged to apply.

Assistant Traffic Systems Engineer - Refurbishment

SURREY COUNTY COUNCIL Leatherhead, Surrey

This role has a starting salary of £38,090 per annum based on a 36-hour working week. We are hiring an Assistant Traffic Systems Engineer to join our Traffic & Streetworks team, based at the County Council's Network Management Information Centre (NMIC) in Leatherhead. We operate an agile working policy which currently requires working with your team in the office twice a week, with site visits across the County required in line with programme delivery. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team The Traffic Operations team of Surrey County Council work together to ensure traffic flow is managed - delivering reliable and efficient low-carbon journeys through effective maintenance, innovative design and technology. Using smart data to manage congestion to the benefit of people travelling on the road network, while mitigating the impact of events and incidents that occur on Surrey roads. Working in the Traffic Systems Refurbishment Team, you will be part of a progressive team delivering an annual programme of Traffic Signal schemes as required by Surrey County Council's Asset Management Policy. About the Role We are looking for an assistant engineer who can manage and design Traffic Signal refurbishment schemes in order to renew equipment and make improvements to the asset and operation. You will be working as part of a small team of engineers to deliver an annual Traffic Signals Refurbishment Programme (circa £3m pa) and working jointly with our contractors to ensure projects are delivered on-time and to budget. You will be allocated several Traffic Signal Refurbishment schemes within Surrey to project manage from initiation, planning, execution, monitoring, right through to closure. The work also includes design as well a project management such as creating pre-construction information, designing signal timings, CAD drawing, site meetings, overseeing planning & delivery, handling enquiries, commissioning the installation once construction is completed and ensuring project documentation is completed. This job is suited to those with engineering experience that have knowledge of traffic systems of have the capability to apply their existing experience to the traffic systems industry. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience in designing and delivering highway schemes. A working knowledge of design software packages such as AutoCAD. Knowledge of basic signal design and operation of Traffic Signals. Knowledge and appreciation of current intelligent transport systems including types, standards, specifications, regulations, practice and hardware & software. Experience of working with contractors to improve service delivery. Appreciation of delivering projects to timescales and budget with minimal supervision. A relevant Level 4 qualification (e.g. HNC/CertHE) or relevant experience Surrey has both urban and rural areas and workers will be expected to have a valid driving licence to drive in the UK and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. To apply, we request that you submit a CV and a personal statement as to why you should be considered for this role. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 28/06/2026 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

20/06/2026

Full time

This role has a starting salary of £38,090 per annum based on a 36-hour working week. We are hiring an Assistant Traffic Systems Engineer to join our Traffic & Streetworks team, based at the County Council's Network Management Information Centre (NMIC) in Leatherhead. We operate an agile working policy which currently requires working with your team in the office twice a week, with site visits across the County required in line with programme delivery. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team The Traffic Operations team of Surrey County Council work together to ensure traffic flow is managed - delivering reliable and efficient low-carbon journeys through effective maintenance, innovative design and technology. Using smart data to manage congestion to the benefit of people travelling on the road network, while mitigating the impact of events and incidents that occur on Surrey roads. Working in the Traffic Systems Refurbishment Team, you will be part of a progressive team delivering an annual programme of Traffic Signal schemes as required by Surrey County Council's Asset Management Policy. About the Role We are looking for an assistant engineer who can manage and design Traffic Signal refurbishment schemes in order to renew equipment and make improvements to the asset and operation. You will be working as part of a small team of engineers to deliver an annual Traffic Signals Refurbishment Programme (circa £3m pa) and working jointly with our contractors to ensure projects are delivered on-time and to budget. You will be allocated several Traffic Signal Refurbishment schemes within Surrey to project manage from initiation, planning, execution, monitoring, right through to closure. The work also includes design as well a project management such as creating pre-construction information, designing signal timings, CAD drawing, site meetings, overseeing planning & delivery, handling enquiries, commissioning the installation once construction is completed and ensuring project documentation is completed. This job is suited to those with engineering experience that have knowledge of traffic systems of have the capability to apply their existing experience to the traffic systems industry. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience in designing and delivering highway schemes. A working knowledge of design software packages such as AutoCAD. Knowledge of basic signal design and operation of Traffic Signals. Knowledge and appreciation of current intelligent transport systems including types, standards, specifications, regulations, practice and hardware & software. Experience of working with contractors to improve service delivery. Appreciation of delivering projects to timescales and budget with minimal supervision. A relevant Level 4 qualification (e.g. HNC/CertHE) or relevant experience Surrey has both urban and rural areas and workers will be expected to have a valid driving licence to drive in the UK and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. To apply, we request that you submit a CV and a personal statement as to why you should be considered for this role. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 28/06/2026 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

IT Support Engineer - 1st/2nd Line, In-Office

ShortList Recruitment Limited Stockport, Lancashire

ShortList Recruitment Limited is looking for an IT Support Engineer to join a team in Stockport. This role is perfect for fresh graduates or those early in their IT careers. You'll handle 1st and 2nd line support and assist with hardware and software installations. The ideal candidate will have strong problem-solving skills and great attention to detail. The position offers a salary of up to £30,000, with the requirement to work onsite five days a week.

20/06/2026

Full time

ShortList Recruitment Limited is looking for an IT Support Engineer to join a team in Stockport. This role is perfect for fresh graduates or those early in their IT careers. You'll handle 1st and 2nd line support and assist with hardware and software installations. The ideal candidate will have strong problem-solving skills and great attention to detail. The position offers a salary of up to £30,000, with the requirement to work onsite five days a week.

Epic EPR Help Desk Pro - 1st Line Support

NHS

NHS is seeking a dedicated EPR Help Desk Analyst to provide first-line support to users of the EPR system across the Trust and remotely. You will deliver high-quality customer service through various communication channels, acting as a point of contact for technical queries and assisting users with their MyMarsden accounts. The successful candidate will demonstrate substantial experience in customer service within an IT Service Desk and possess excellent communication skills to liaise effectively with both clinical and administrative staff.

20/06/2026

Full time

NHS is seeking a dedicated EPR Help Desk Analyst to provide first-line support to users of the EPR system across the Trust and remotely. You will deliver high-quality customer service through various communication channels, acting as a point of contact for technical queries and assisting users with their MyMarsden accounts. The successful candidate will demonstrate substantial experience in customer service within an IT Service Desk and possess excellent communication skills to liaise effectively with both clinical and administrative staff.

IT Support Technician

Vintage.com Leeds, Yorkshire

IT Support Technician Department: Information Technology Employment Type: Full Time Location: Trimble Offices, Morley Compensation: £28,000 - £33,000 / year Description About the team At Vintage Cash Cow, technology powers every part of the customer journey from customers sending in items to getting paid quickly and securely. Our IT team enables the entire business to operate smoothly by providing reliable systems, secure infrastructure, and responsive support. We ensure colleagues across operations, warehouse, and office teams have the technology they need to do their best work. About the role We're looking for an IT Technician to provide hands on technical support across the business. Reporting to the Head of IT, you'll be responsible for resolving support requests, maintaining devices and systems, and ensuring colleagues have a seamless IT experience. This role combines 1st and 2nd line support, device and user management, and operational technology support within our warehouse environment. You will play a key role in keeping our warehouse running smoothly by setting up and maintaining workstations, printers, barcode scanners, handheld devices, and other critical hardware. You'll work closely with teams across the business and contribute to improving IT processes, documentation, and systems as the company grows. This role is based in Leeds, with occasional travel to European locations. The position requires flexibility to work shifts between 6am and 10pm, including out of hours support as needed. Key Responsibilities Acting as the first point of contact for IT support requests across office, warehouse, and remote teams Troubleshooting hardware, software, and network issues across all sites Setting up and managing user accounts, laptops, Chromebooks, and mobile devices Providing IT support for remote workers and hybrid teams Managing onboarding and offboarding IT setup for employees, including account creation and device imaging Deploying, configuring, and maintaining hardware across the business Setting up and supporting warehouse workstations, printers, barcode scanners, handheld mobile computers, and peripheral devices Configuring and testing network drops, Wi Fi access points, and cabling in warehouse environments Supporting AV and video conferencing equipment in meeting rooms Getting Started Learn our IT systems, infrastructure, tools, and support processes Become the first point of contact for IT support requests Manage user accounts and access across Google Workspace and Microsoft 365 Build relationships across operations, warehouse, and office teams to understand how technology supports their work Contribute to the IT knowledge base and documentation Review the hardware asset register and identify any gaps or outdated entries Familiarise yourself with warehouse hardware including label printers, scanners, and handheld devices Deliver high quality support that consistently meets SLA targets Own incident management and help reduce recurring issues through root cause analysis Build working relationships with key vendors to understand SLA commitments, know how to raise priority cases, and track open tickets through to resolution Lead onboarding and offboarding processes including device setup, imaging, and secure disposal Support remote workers and remote access solutions Take ownership of warehouse hardware maintenance schedules and break fix support Improve documentation and self service resources for common issues Identify opportunities to improve the IT experience across the business Support system rollouts and IT infrastructure projects Lead IT inductions and digital literacy support for new starters Monitor system performance trends and proactively highlight areas for improvement Begin automating routine IT tasks through scripting or process improvements Champion data protection and GDPR compliance across all sites Skills, Knowledge and Expertise 2-4 years' experience in IT support (1st or 2nd line) Experience administering Google Workspace at admin level Familiarity with Microsoft 365 for day to day user support Experience managing user accounts, access permissions, and MDM policies Ability to troubleshoot network connectivity issues across wired and wireless environments Experience supporting laptops, desktops, and mobile devices across Windows and ChromeOS environments Working knowledge of ITSM ticketing systems (e.g. Jira Service Management) Experience supporting AV and video conferencing equipment Strong communication skills and a customer first mindset Ability to work independently and manage multiple priorities in a fast paced environment Willingness to work shifts between 6am and 10pm and provide out of hours support as required Experience working in a logistics, warehousing, or e commerce environment Relevant certifications such as ITIL Foundation Valid driving licence (desirable - for travel between European sites)

20/06/2026

Full time

IT Support Technician Department: Information Technology Employment Type: Full Time Location: Trimble Offices, Morley Compensation: £28,000 - £33,000 / year Description About the team At Vintage Cash Cow, technology powers every part of the customer journey from customers sending in items to getting paid quickly and securely. Our IT team enables the entire business to operate smoothly by providing reliable systems, secure infrastructure, and responsive support. We ensure colleagues across operations, warehouse, and office teams have the technology they need to do their best work. About the role We're looking for an IT Technician to provide hands on technical support across the business. Reporting to the Head of IT, you'll be responsible for resolving support requests, maintaining devices and systems, and ensuring colleagues have a seamless IT experience. This role combines 1st and 2nd line support, device and user management, and operational technology support within our warehouse environment. You will play a key role in keeping our warehouse running smoothly by setting up and maintaining workstations, printers, barcode scanners, handheld devices, and other critical hardware. You'll work closely with teams across the business and contribute to improving IT processes, documentation, and systems as the company grows. This role is based in Leeds, with occasional travel to European locations. The position requires flexibility to work shifts between 6am and 10pm, including out of hours support as needed. Key Responsibilities Acting as the first point of contact for IT support requests across office, warehouse, and remote teams Troubleshooting hardware, software, and network issues across all sites Setting up and managing user accounts, laptops, Chromebooks, and mobile devices Providing IT support for remote workers and hybrid teams Managing onboarding and offboarding IT setup for employees, including account creation and device imaging Deploying, configuring, and maintaining hardware across the business Setting up and supporting warehouse workstations, printers, barcode scanners, handheld mobile computers, and peripheral devices Configuring and testing network drops, Wi Fi access points, and cabling in warehouse environments Supporting AV and video conferencing equipment in meeting rooms Getting Started Learn our IT systems, infrastructure, tools, and support processes Become the first point of contact for IT support requests Manage user accounts and access across Google Workspace and Microsoft 365 Build relationships across operations, warehouse, and office teams to understand how technology supports their work Contribute to the IT knowledge base and documentation Review the hardware asset register and identify any gaps or outdated entries Familiarise yourself with warehouse hardware including label printers, scanners, and handheld devices Deliver high quality support that consistently meets SLA targets Own incident management and help reduce recurring issues through root cause analysis Build working relationships with key vendors to understand SLA commitments, know how to raise priority cases, and track open tickets through to resolution Lead onboarding and offboarding processes including device setup, imaging, and secure disposal Support remote workers and remote access solutions Take ownership of warehouse hardware maintenance schedules and break fix support Improve documentation and self service resources for common issues Identify opportunities to improve the IT experience across the business Support system rollouts and IT infrastructure projects Lead IT inductions and digital literacy support for new starters Monitor system performance trends and proactively highlight areas for improvement Begin automating routine IT tasks through scripting or process improvements Champion data protection and GDPR compliance across all sites Skills, Knowledge and Expertise 2-4 years' experience in IT support (1st or 2nd line) Experience administering Google Workspace at admin level Familiarity with Microsoft 365 for day to day user support Experience managing user accounts, access permissions, and MDM policies Ability to troubleshoot network connectivity issues across wired and wireless environments Experience supporting laptops, desktops, and mobile devices across Windows and ChromeOS environments Working knowledge of ITSM ticketing systems (e.g. Jira Service Management) Experience supporting AV and video conferencing equipment Strong communication skills and a customer first mindset Ability to work independently and manage multiple priorities in a fast paced environment Willingness to work shifts between 6am and 10pm and provide out of hours support as required Experience working in a logistics, warehousing, or e commerce environment Relevant certifications such as ITIL Foundation Valid driving licence (desirable - for travel between European sites)

IT Support Technician - 1st/2nd Line, Warehouse Ops

Vintage.com Leeds, Yorkshire

is seeking an IT Support Technician to join their Information Technology team in Leeds. The role involves providing hands-on technical support and ensuring seamless IT experiences for colleagues across different departments. You will be responsible for resolving support requests, managing devices, and troubleshooting network issues. Candidates should have 2-4 years of experience in IT support, particularly with Google Workspace and Microsoft 365, and possess strong communication skills.

20/06/2026

Full time

is seeking an IT Support Technician to join their Information Technology team in Leeds. The role involves providing hands-on technical support and ensuring seamless IT experiences for colleagues across different departments. You will be responsible for resolving support requests, managing devices, and troubleshooting network issues. Candidates should have 2-4 years of experience in IT support, particularly with Google Workspace and Microsoft 365, and possess strong communication skills.

1st Line IT Support Engineer - Onsite 4/1 WFH (Hybrid)

LGBT Great Northampton, Northamptonshire

LGBT Great is seeking an IT Support Engineer for a 6-month contract based in Northampton. You will provide first-line technical support in a Microsoft environment, assisting users both remotely and in-person. This role offers exposure to diverse IT tasks within a collaborative team. The ideal candidate has strong experience in IT support, excellent troubleshooting skills, and a commitment to customer service. This is a chance to make a significant impact in a supportive IT team.

20/06/2026

Full time

LGBT Great is seeking an IT Support Engineer for a 6-month contract based in Northampton. You will provide first-line technical support in a Microsoft environment, assisting users both remotely and in-person. This role offers exposure to diverse IT tasks within a collaborative team. The ideal candidate has strong experience in IT support, excellent troubleshooting skills, and a commitment to customer service. This is a chance to make a significant impact in a supportive IT team.

Interpretation Developer

The National Archives

Job Overview Salary: £33,784 per annum. Contract type: Fixed Term Appointment for 12 months. Band: E / Higher Executive Officer. Closing date: Wednesday 1st July at midnight. Role and Responsibilities Collaborate with the Exhibition & Interpretation Manager to develop and deliver innovative visitor experiences across audience segments. Act as an audience champion and storyteller, developing public offerings that are welcoming, entertaining, challenging, and engaging. Work creatively with internal and external expert teams to discover and unlock stories that extend audience reach and deepen engagement. Plan, coordinate and deliver high profile initiatives, keeping a good grasp on project controls such as budget, deadlines and risk, reporting as needed, and delivering on time and on budget. Identify and support collaborative opportunities with fellow cultural organisations, aligning projects with organisational ambition. Research, write and edit content for interpretation schemes and other communication channels. Provide flexible support to other Public Engagement Directorate teams, including Education, Events and Venue Management, and be available beyond standard office hours, weekends and evenings. Travel within the UK to deliver or attend meetings and events outside normal office hours. Collaborate within multidisciplinary teams, think creatively, problem solve and embrace new ideas. Take risk taking, bold and innovative approaches to create unexpected experiences. Person Specification - Essential Experience within exhibitions or interpretation in a cultural, commercial or visitor attraction setting, and understanding of changes within the sector. Experience working with a variety of audiences, crafting engagement experiences that exceed expectations. Experience planning, coordinating and delivering high profile initiatives for diverse audiences within the cultural heritage sector. Strong interpersonal skills, able to build positive relationships, comfortable working as part of a multidisciplinary team and independently. Confident writer who can communicate complex ideas simply to a variety of audiences. Understanding of digital content to blend on and off site experiences. Passion for creating outstanding visitor experiences, creative problem solving, and crafting collection based experiences on and off site. Clear thinking and willingness to deliver unexpected solutions. Person Specification - Desirable Knowledge of the archive sector. Experience with audience segmentation models. Experience creating visitor experiences beyond traditional exhibition formats. Benefits Generous benefits package, including pension, sports and social club facilities, onsite gym and discounted rates at the on site café. Annual leave: 22 days per calendar year (increasing to 25 after the first year, and up to 30 after six years). 10 days public and privilege holidays per annum. Access to government schemes such as Tax Free Childcare (subject to eligibility). Reasonable Adjustments We will make reasonable changes to our processes to support applicants with disabilities. Please contact us at prior to the closing date to discuss your needs. Nationality Requirements Applicants must be UK nationals, nationals of the Republic of Ireland, Commonwealth countries with the right to work, EU, Switzerland, Norway, Iceland or Liechtenstein nationals (and their settled or pre settled status family members), UK based Turkish nationals or EU refugees with certain status, or other eligible categories as per the National Archives site for details. Equality and Diversity The National Archives is committed to equality, diversity and inclusion, and embraces all individuals regardless of disability, gender, race, age, sexual orientation or religion.

20/06/2026

Full time

Job Overview Salary: £33,784 per annum. Contract type: Fixed Term Appointment for 12 months. Band: E / Higher Executive Officer. Closing date: Wednesday 1st July at midnight. Role and Responsibilities Collaborate with the Exhibition & Interpretation Manager to develop and deliver innovative visitor experiences across audience segments. Act as an audience champion and storyteller, developing public offerings that are welcoming, entertaining, challenging, and engaging. Work creatively with internal and external expert teams to discover and unlock stories that extend audience reach and deepen engagement. Plan, coordinate and deliver high profile initiatives, keeping a good grasp on project controls such as budget, deadlines and risk, reporting as needed, and delivering on time and on budget. Identify and support collaborative opportunities with fellow cultural organisations, aligning projects with organisational ambition. Research, write and edit content for interpretation schemes and other communication channels. Provide flexible support to other Public Engagement Directorate teams, including Education, Events and Venue Management, and be available beyond standard office hours, weekends and evenings. Travel within the UK to deliver or attend meetings and events outside normal office hours. Collaborate within multidisciplinary teams, think creatively, problem solve and embrace new ideas. Take risk taking, bold and innovative approaches to create unexpected experiences. Person Specification - Essential Experience within exhibitions or interpretation in a cultural, commercial or visitor attraction setting, and understanding of changes within the sector. Experience working with a variety of audiences, crafting engagement experiences that exceed expectations. Experience planning, coordinating and delivering high profile initiatives for diverse audiences within the cultural heritage sector. Strong interpersonal skills, able to build positive relationships, comfortable working as part of a multidisciplinary team and independently. Confident writer who can communicate complex ideas simply to a variety of audiences. Understanding of digital content to blend on and off site experiences. Passion for creating outstanding visitor experiences, creative problem solving, and crafting collection based experiences on and off site. Clear thinking and willingness to deliver unexpected solutions. Person Specification - Desirable Knowledge of the archive sector. Experience with audience segmentation models. Experience creating visitor experiences beyond traditional exhibition formats. Benefits Generous benefits package, including pension, sports and social club facilities, onsite gym and discounted rates at the on site café. Annual leave: 22 days per calendar year (increasing to 25 after the first year, and up to 30 after six years). 10 days public and privilege holidays per annum. Access to government schemes such as Tax Free Childcare (subject to eligibility). Reasonable Adjustments We will make reasonable changes to our processes to support applicants with disabilities. Please contact us at prior to the closing date to discuss your needs. Nationality Requirements Applicants must be UK nationals, nationals of the Republic of Ireland, Commonwealth countries with the right to work, EU, Switzerland, Norway, Iceland or Liechtenstein nationals (and their settled or pre settled status family members), UK based Turkish nationals or EU refugees with certain status, or other eligible categories as per the National Archives site for details. Equality and Diversity The National Archives is committed to equality, diversity and inclusion, and embraces all individuals regardless of disability, gender, race, age, sexual orientation or religion.

IT Support Analyst 2nd Line

Yusen Logistics (UK) Ltd Courteenhall, Northamptonshire

Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice. We are looking for an IT Support Analyst 2nd Line for our Sustainable Distribution Centre site in Northampton (NN7 2QA) to support the IT and infrastructure needs of a cutting edge logistics facility. The position holder will troubleshoot and fix individual and business IT issues. They will identify trends in tickets and work to resolve broader issues. The position will offer a salary of £32,928. What we offer: 25 days' holiday (excluding bank holidays) and 5 days Volunteer Leave per year Opportunity for Unpaid Leave Up to 10 days international remote working Free Eye Test Employee Referral Scheme Cycle to Work scheme Critical Illness Cover Free online Fitness Platform i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition On Site Mental health First Aiders Employee benefits i.e., Free eye test , up to 25% off gym membership, high street vouchers Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service, Health Cash Plan, Karo Health. Tailored development and career opportunities Key responsibilities: IT Infrastructure Support Managing local site related projects, from inception to delivery. Working with project teams to transition projects into BAU, ensuring that documentation is maintained and updated. Provide 2nd-line user, hardware, software, and network support for Yusen staff across multiple sites via our incident and request management system (Service Now), phone and email. To provide infrastructure support to identify and resolve problems quickly (software, hardware and network). Basic networking and network fault troubleshooting skills, e.g. IP addressing, diagnostic tools, VLANs, protocols, wireless, switching and routing. Work with the team to handle ongoing maintenance, e.g., service pack installations, hotfixes, software upgrades, etc. Ensure that anti virus tools are up to date across the estate. Work as part of the team to distribute knowledge, ensure training is given to 1st line support, and work with 3rd line to increase your knowledge. Ensure infrastructure work instructions are always fully and accurately documented in a consistent manner. Ensure all policies and procedures for change management are adhered to. Supporting Out of Hours as required. Continuous Improvement Maintain up to date knowledge of industry trends and initiatives, recommending and implementing as appropriate to ensure we remain current with new technology. Continuously look to improve processes and procedures to drive efficiency and improvement in business operation and customer service. Policy & Procedures Ensure that all company procedures are always followed, including people processes, performance, etc. Health & Safety Ensure all health and safety procedures are adhered to, including PPE, taking appropriate action where procedures are not being adhered to or could be improved. Ensure all equipment checks are carried out in accordance with procedure, taking appropriate action to ensure a safe working environment for all employees. Key requirements: MCSE certification, equivalent industry-recognised qualification or equivalent industry experience. Relevant IT support experience ideally within 2nd line setup. Experience in computer hardware/software innovation and delivery. Good knowledge of Active Directory/Entra user/group management. A strong focus on service delivery and customer satisfaction. Attention to detail with a methodical and thorough approach to work. Strong written and verbal communication skills. Ability to perform complex troubleshooting to isolate, diagnose, and correct problems. Able to use initiative to find and implement solutions. TCP/IP and networking. Disaster recovery and business continuity planning. Understanding of the Internet and related technologies as well as cloud based asset management tools (e.g. Intune/42 Gears). Strong customer service and communication skills (both verbal and written). Customer and delivery focused. Good interpersonal, project management and presentation skills. Flexible and willing to learn new technologies and applications. Full driving licence as role will require occasional travel around the UK. We thank all applicants for their interest, however, only those under consideration will be contacted. Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position. In Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process but we encourage the candidates to use them to enhance their application and not replace their own effort and authenticity. Therefore, candidates should not rely on AI generated responses during the interview process. Yusen Logistics is an equal opportunities employer, who encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on the skillset and experience. Diversity allows us to create an inclusive environment, where our employees can strive and grow their potential. Yusen Logistics are proud to be a 'Disability Confident Committed' employer.

20/06/2026

Full time

Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice. We are looking for an IT Support Analyst 2nd Line for our Sustainable Distribution Centre site in Northampton (NN7 2QA) to support the IT and infrastructure needs of a cutting edge logistics facility. The position holder will troubleshoot and fix individual and business IT issues. They will identify trends in tickets and work to resolve broader issues. The position will offer a salary of £32,928. What we offer: 25 days' holiday (excluding bank holidays) and 5 days Volunteer Leave per year Opportunity for Unpaid Leave Up to 10 days international remote working Free Eye Test Employee Referral Scheme Cycle to Work scheme Critical Illness Cover Free online Fitness Platform i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition On Site Mental health First Aiders Employee benefits i.e., Free eye test , up to 25% off gym membership, high street vouchers Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service, Health Cash Plan, Karo Health. Tailored development and career opportunities Key responsibilities: IT Infrastructure Support Managing local site related projects, from inception to delivery. Working with project teams to transition projects into BAU, ensuring that documentation is maintained and updated. Provide 2nd-line user, hardware, software, and network support for Yusen staff across multiple sites via our incident and request management system (Service Now), phone and email. To provide infrastructure support to identify and resolve problems quickly (software, hardware and network). Basic networking and network fault troubleshooting skills, e.g. IP addressing, diagnostic tools, VLANs, protocols, wireless, switching and routing. Work with the team to handle ongoing maintenance, e.g., service pack installations, hotfixes, software upgrades, etc. Ensure that anti virus tools are up to date across the estate. Work as part of the team to distribute knowledge, ensure training is given to 1st line support, and work with 3rd line to increase your knowledge. Ensure infrastructure work instructions are always fully and accurately documented in a consistent manner. Ensure all policies and procedures for change management are adhered to. Supporting Out of Hours as required. Continuous Improvement Maintain up to date knowledge of industry trends and initiatives, recommending and implementing as appropriate to ensure we remain current with new technology. Continuously look to improve processes and procedures to drive efficiency and improvement in business operation and customer service. Policy & Procedures Ensure that all company procedures are always followed, including people processes, performance, etc. Health & Safety Ensure all health and safety procedures are adhered to, including PPE, taking appropriate action where procedures are not being adhered to or could be improved. Ensure all equipment checks are carried out in accordance with procedure, taking appropriate action to ensure a safe working environment for all employees. Key requirements: MCSE certification, equivalent industry-recognised qualification or equivalent industry experience. Relevant IT support experience ideally within 2nd line setup. Experience in computer hardware/software innovation and delivery. Good knowledge of Active Directory/Entra user/group management. A strong focus on service delivery and customer satisfaction. Attention to detail with a methodical and thorough approach to work. Strong written and verbal communication skills. Ability to perform complex troubleshooting to isolate, diagnose, and correct problems. Able to use initiative to find and implement solutions. TCP/IP and networking. Disaster recovery and business continuity planning. Understanding of the Internet and related technologies as well as cloud based asset management tools (e.g. Intune/42 Gears). Strong customer service and communication skills (both verbal and written). Customer and delivery focused. Good interpersonal, project management and presentation skills. Flexible and willing to learn new technologies and applications. Full driving licence as role will require occasional travel around the UK. We thank all applicants for their interest, however, only those under consideration will be contacted. Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position. In Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process but we encourage the candidates to use them to enhance their application and not replace their own effort and authenticity. Therefore, candidates should not rely on AI generated responses during the interview process. Yusen Logistics is an equal opportunities employer, who encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on the skillset and experience. Diversity allows us to create an inclusive environment, where our employees can strive and grow their potential. Yusen Logistics are proud to be a 'Disability Confident Committed' employer.

IT Support Engineer

So Code Limited

IT Support Engineer Location: Head Office Based + Occasional Site Travel (Fully Expensed) Salary: 30-35+ Benefits Are you an experienced IT Support Engineer looking for your next challenge within a growing and dynamic organisation? Our client is seeking a proactive and customer-focused IT Support Engineer to join their internal IT team, supporting users across multiple sites. This is an excellent opportunity for someone with strong Microsoft technologies experience who enjoys a varied role combining desktop support, infrastructure administration, and occasional site visits. The Role As an IT Support Engineer, you will provide both 1st and 2nd line support to end users, ensuring the smooth operation of the organisation's IT systems and services. Based primarily at the company's Head Office, you will also travel to other locations as required, with all travel expenses fully covered. Key responsibilities will include: Providing 1st and 2nd line IT support to users across the business Troubleshooting hardware, software, and network-related issues Supporting and administering Microsoft Windows Server environments Managing and supporting the Microsoft 365 stack, including Exchange Online, Teams, SharePoint, and Azure AD Setting up and configuring desktops, laptops, mobile devices, and peripherals Assisting with user account administration, permissions, and access management Supporting network infrastructure, including switches, routers, Wi-Fi, and connectivity issues Escalating complex issues where required and working with third party suppliers Contributing to IT projects, system upgrades, and continuous improvement initiatives Maintaining accurate documentation and service records Skills & Experience Required Previous experience in an IT Support Engineer, Service Desk Analyst, or similar support role Strong knowledge of Microsoft Windows Server environments Experience supporting Microsoft 365 technologies Proven experience delivering 1st and 2nd line support Basic networking knowledge (TCP/IP, DNS, DHCP, switching, wireless networking) Excellent troubleshooting and problem solving skills Strong communication and customer service abilities Ability to prioritise workload and manage multiple support requests Experience working within a structured IT support environment Essential Requirements Full UK Driving Licence Willingness to travel to company sites when required Strong interpersonal skills and a professional approach to customer support

20/06/2026

Full time

IT Support Engineer Location: Head Office Based + Occasional Site Travel (Fully Expensed) Salary: 30-35+ Benefits Are you an experienced IT Support Engineer looking for your next challenge within a growing and dynamic organisation? Our client is seeking a proactive and customer-focused IT Support Engineer to join their internal IT team, supporting users across multiple sites. This is an excellent opportunity for someone with strong Microsoft technologies experience who enjoys a varied role combining desktop support, infrastructure administration, and occasional site visits. The Role As an IT Support Engineer, you will provide both 1st and 2nd line support to end users, ensuring the smooth operation of the organisation's IT systems and services. Based primarily at the company's Head Office, you will also travel to other locations as required, with all travel expenses fully covered. Key responsibilities will include: Providing 1st and 2nd line IT support to users across the business Troubleshooting hardware, software, and network-related issues Supporting and administering Microsoft Windows Server environments Managing and supporting the Microsoft 365 stack, including Exchange Online, Teams, SharePoint, and Azure AD Setting up and configuring desktops, laptops, mobile devices, and peripherals Assisting with user account administration, permissions, and access management Supporting network infrastructure, including switches, routers, Wi-Fi, and connectivity issues Escalating complex issues where required and working with third party suppliers Contributing to IT projects, system upgrades, and continuous improvement initiatives Maintaining accurate documentation and service records Skills & Experience Required Previous experience in an IT Support Engineer, Service Desk Analyst, or similar support role Strong knowledge of Microsoft Windows Server environments Experience supporting Microsoft 365 technologies Proven experience delivering 1st and 2nd line support Basic networking knowledge (TCP/IP, DNS, DHCP, switching, wireless networking) Excellent troubleshooting and problem solving skills Strong communication and customer service abilities Ability to prioritise workload and manage multiple support requests Experience working within a structured IT support environment Essential Requirements Full UK Driving Licence Willingness to travel to company sites when required Strong interpersonal skills and a professional approach to customer support

IT Support Specialist - 1st/2nd Line, Windows & AD

Palletforce Burton-on-trent, Staffordshire

Palletforce is searching for an IT Support Analyst based in Burton upon Trent. The role involves managing IT requests, providing user support, and collaborating with teams to troubleshoot technical issues effectively. The ideal candidate will have GCSEs in Maths and English, along with experience in IT service desks and Office 365 administration. Palletforce offers a range of benefits including a health care cash plan and a pension scheme to support your professional growth.

20/06/2026

Full time

Palletforce is searching for an IT Support Analyst based in Burton upon Trent. The role involves managing IT requests, providing user support, and collaborating with teams to troubleshoot technical issues effectively. The ideal candidate will have GCSEs in Maths and English, along with experience in IT service desks and Office 365 administration. Palletforce offers a range of benefits including a health care cash plan and a pension scheme to support your professional growth.

Technical Support Center Engineer

NTT Global Data Centers EMEA UK Ltd. Hemel Hempstead, Hertfordshire

Make an impact at NTT Global Data Centers Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries worldwide, we offer unparalleled opportunities to work on cutting edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued and your growth is supported. Your role at a glance As a Technical Support Center Engineer, you will operate state of the art data center facilities across the EMEA region. At NTT GDC EMEA, we deliver highly resilient and energy efficient data center services, supporting business critical IT applications for some of the world's largest multinational organizations. What we are looking for Experience working in a data center environment or an IT Service Desk ITIL knowledge Data Center Design awareness CCNA, CompTIA or equivalents SalesForce application knowledge/experience Highly motivated with an appetite for success and learning Can adapt and react to dynamic changing environment Excellent skills in Microsoft Office products Excellent client facing and internal communication skills Solid organizational skills including attention to detail and ability to multi task Proven ability to work under pressure Can do attitude with the ability to improve ways of working Works well in a team environment Ability to work in multinational, interdisciplinary and culturally diverse teams Good analytical/problem solving skills Good overall understanding of IT technologies (servers, switches, routers, hardware, operating systems, cabling standards) Good overall understanding of data center infrastructures (UPSs, generators, CRACs, AHUs, chillers, busbars, tap off units) Operate computer, peripherals, and other office equipment Willing and used to working in a shift pattern and on nights Valid driving licence Predominantly office based with occasional remote work where stable internet connection is available Initiative with an inquisitive nature, unafraid to ask appropriate questions What you will do Provide 24/7 operational cover for all our sites Provide 1st / 2nd line support as the first point of contact for client queries Use SalesForce to log, categorize and prioritize all support requests, adhering to all appropriate SLAs and KPIs Professionally manage customer interactions both via phone and in writing Understand how Data Center services work (remote hands, provisioning, change/incident management, peering, x connects, access control, etc.) Understand Data Center critical infrastructure (UPSs, generators, etc.) Triage relevant support requests and engage specialist teams to help resolve queries Effectively coordinate with multiple teams, both technical and non technical, to resolve cases quickly across all EMEA sites Respond to alarms and escalations via NOC monitoring when appropriate Write and send formal client notifications during major incidents Perform any other duties relevant to the position and the running of the company Who we are As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business - large and small - has its own unique needs and goals, and we offer local to global data center expertise, aligned with our connected platform of AI ready data centers, to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime. Data centers are the foundation of the digital world and at NTT Global Data Centers, we are one of the largest providers across the globe. We offer a wide variety of exciting and challenging careers that deliver opportunities to shape our ever changing world. Our diverse, inspiring workforce is the heart and soul of our company, providing the best experience for our clients every day. By bringing together our global capabilities and local expertise, we help our clients achieve their goals, anywhere in the world. Together, we can accomplish the extraordinary and work to create a more sustainable world with rewarding benefits for everyone - clients, employees, investors, partners, and communities.

20/06/2026

Full time

Make an impact at NTT Global Data Centers Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries worldwide, we offer unparalleled opportunities to work on cutting edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued and your growth is supported. Your role at a glance As a Technical Support Center Engineer, you will operate state of the art data center facilities across the EMEA region. At NTT GDC EMEA, we deliver highly resilient and energy efficient data center services, supporting business critical IT applications for some of the world's largest multinational organizations. What we are looking for Experience working in a data center environment or an IT Service Desk ITIL knowledge Data Center Design awareness CCNA, CompTIA or equivalents SalesForce application knowledge/experience Highly motivated with an appetite for success and learning Can adapt and react to dynamic changing environment Excellent skills in Microsoft Office products Excellent client facing and internal communication skills Solid organizational skills including attention to detail and ability to multi task Proven ability to work under pressure Can do attitude with the ability to improve ways of working Works well in a team environment Ability to work in multinational, interdisciplinary and culturally diverse teams Good analytical/problem solving skills Good overall understanding of IT technologies (servers, switches, routers, hardware, operating systems, cabling standards) Good overall understanding of data center infrastructures (UPSs, generators, CRACs, AHUs, chillers, busbars, tap off units) Operate computer, peripherals, and other office equipment Willing and used to working in a shift pattern and on nights Valid driving licence Predominantly office based with occasional remote work where stable internet connection is available Initiative with an inquisitive nature, unafraid to ask appropriate questions What you will do Provide 24/7 operational cover for all our sites Provide 1st / 2nd line support as the first point of contact for client queries Use SalesForce to log, categorize and prioritize all support requests, adhering to all appropriate SLAs and KPIs Professionally manage customer interactions both via phone and in writing Understand how Data Center services work (remote hands, provisioning, change/incident management, peering, x connects, access control, etc.) Understand Data Center critical infrastructure (UPSs, generators, etc.) Triage relevant support requests and engage specialist teams to help resolve queries Effectively coordinate with multiple teams, both technical and non technical, to resolve cases quickly across all EMEA sites Respond to alarms and escalations via NOC monitoring when appropriate Write and send formal client notifications during major incidents Perform any other duties relevant to the position and the running of the company Who we are As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business - large and small - has its own unique needs and goals, and we offer local to global data center expertise, aligned with our connected platform of AI ready data centers, to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime. Data centers are the foundation of the digital world and at NTT Global Data Centers, we are one of the largest providers across the globe. We offer a wide variety of exciting and challenging careers that deliver opportunities to shape our ever changing world. Our diverse, inspiring workforce is the heart and soul of our company, providing the best experience for our clients every day. By bringing together our global capabilities and local expertise, we help our clients achieve their goals, anywhere in the world. Together, we can accomplish the extraordinary and work to create a more sustainable world with rewarding benefits for everyone - clients, employees, investors, partners, and communities.

IT Support Engineer - Windows & 365, On Site Travel

So Code Limited

So Code Limited is looking for an IT Support Engineer to join their internal IT team. Based in the East Midlands, this role involves providing user support across multiple sites, including both 1st and 2nd line assistance. The ideal candidate will have strong experience with Microsoft technologies and excellent troubleshooting skills. The position includes responsibilities such as managing the Microsoft 365 stack and supporting network infrastructure, and requires a full UK driving license.

20/06/2026

Full time

So Code Limited is looking for an IT Support Engineer to join their internal IT team. Based in the East Midlands, this role involves providing user support across multiple sites, including both 1st and 2nd line assistance. The ideal candidate will have strong experience with Microsoft technologies and excellent troubleshooting skills. The position includes responsibilities such as managing the Microsoft 365 stack and supporting network infrastructure, and requires a full UK driving license.

Hybrid 1st Line IT Support Engineer - Service Desk Pro

Smartsearch Recruitment Ltd Caerphilly, Mid Glamorgan

Smartsearch Recruitment Ltd is seeking a motivated 1st Line Service Desk Engineer / IT Support Analyst in the Caerphilly area. In this role, you will provide technical support to a diverse clientele across the public and private sectors. The ideal candidate should have experience in IT support and strong customer service skills, with opportunities for growth and exposure to various Microsoft technologies. This hybrid position encourages continuous learning and professional development.

20/06/2026

Full time

Smartsearch Recruitment Ltd is seeking a motivated 1st Line Service Desk Engineer / IT Support Analyst in the Caerphilly area. In this role, you will provide technical support to a diverse clientele across the public and private sectors. The ideal candidate should have experience in IT support and strong customer service skills, with opportunities for growth and exposure to various Microsoft technologies. This hybrid position encourages continuous learning and professional development.

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