We are currently looking for an IT Program Manager to join our IT Department on a full time, 18 months fixed term basis.
The successful candidate will join a team of 11 and will report directly to the Head of IT.
This new role will focus on a number of key IT programme areas and will be instrumental in delivering a busy and ambitious array of IT projects, spanning infrastructure and applications.
The vibrant and welcoming IT team is set on delivering major pieces of work in the next 18 months, including a capital Wi-Fi and edge switch refresh, a new online purchase path, major database and process upgrades, and more.
The successful candidate will work across a variety of responsibilities which include but are not limited to IT strategy and planning, business analysis and requirements specification as well as governance, risk and compliance.
We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email hrteam@southbankcentre.co.uk and we will be in touch with you to make the necessary arrangements.
By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.
Southbank Centre
The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.
Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.
The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.
Our Artistic Mission
The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience.
Benefits & Perks:
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
A min 5% pension contribution (going up to 8% depending on employee contribution), from day 1 of employment.
28 days annual leave, plus bank holidays
Hybrid working model (3 days office working, 2 days from home)
Enhanced sick pay
Enhanced family leave benefits
Up to 30% discounts at onsite retail, food and beverage vendors
Staff ticket offers for SC events
Free entry to Hayward Gallery
Free/discounted entry with other reciprocal organisations
Free staff yoga
Season ticket loan
The deadline for applications is 23:59 on the closing date for the job posting.
Jan 02, 2024
Full time
We are currently looking for an IT Program Manager to join our IT Department on a full time, 18 months fixed term basis.
The successful candidate will join a team of 11 and will report directly to the Head of IT.
This new role will focus on a number of key IT programme areas and will be instrumental in delivering a busy and ambitious array of IT projects, spanning infrastructure and applications.
The vibrant and welcoming IT team is set on delivering major pieces of work in the next 18 months, including a capital Wi-Fi and edge switch refresh, a new online purchase path, major database and process upgrades, and more.
The successful candidate will work across a variety of responsibilities which include but are not limited to IT strategy and planning, business analysis and requirements specification as well as governance, risk and compliance.
We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email hrteam@southbankcentre.co.uk and we will be in touch with you to make the necessary arrangements.
By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.
Southbank Centre
The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.
Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.
The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.
Our Artistic Mission
The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience.
Benefits & Perks:
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
A min 5% pension contribution (going up to 8% depending on employee contribution), from day 1 of employment.
28 days annual leave, plus bank holidays
Hybrid working model (3 days office working, 2 days from home)
Enhanced sick pay
Enhanced family leave benefits
Up to 30% discounts at onsite retail, food and beverage vendors
Staff ticket offers for SC events
Free entry to Hayward Gallery
Free/discounted entry with other reciprocal organisations
Free staff yoga
Season ticket loan
The deadline for applications is 23:59 on the closing date for the job posting.
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Repton School
Repton School, Willington Road, Repton, Derby, UK
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
Oct 02, 2023
Full time
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
Jul 05, 2023
Full time
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
The Schools of King Edward VI in Birmingham
Birmingham, UK
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
Jun 23, 2023
Full time
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Hastoe Housing Association Limited
Marina Place, Hampton Wick, Kingston upon Thames KT1 4BH, UK
Salary: £35,406 - £39,340
Hours: 35 per week
Location: Hybrid – Home-based / Hampton Wick, KT1
Contract: Permanent
Benefits: 25 days annual leave plus 1.5 days complimentary leave, option to purchase additional annual leave, car leasing scheme, healthcare cash plan, pension plus many more.
Why Hastoe’s different
Are you passionate about data? Do you have an eye for detail? Then you could be the one to complete our Performance and IT Team? Now is a really exciting time to join the Hastoe family as we kick-start 2023 with plenty of interesting projects.
In return, we’ll offer support and training through your journey with us, as well as a great network of colleagues where a friendly face is never far away. As an award winning leading rural housing provider managing 7,500 sustainable, affordable homes, there’s always a new and exciting project happening at Hastoe, while our regular all-staff get togethers will allow you to connect and develop great relationships with your colleagues across the company.
What will you be doing?
Analysing requirements, developing, and maintaining reports, visualisations and dashboards in line with agreed Key Performance Indicator definitions for operational and management performance packs
Managing all regulatory returns for the business
Supporting the Data Governance strategy; working with data owners to develop and maintain key data controls, ensuring these controls are adhered to on a regular basis. Working with the business to ensure data reporting definitions are relevant to the business needs
Working closely with stakeholders to understand business objectives and data requirements
We’re looking for?
To be considered for this role you will have the following:
Previous experience in a Data Analyst or similar role, with proven experience ideally using Power BI
Strong T-Sql querying skills
Excellent attention to detail
Strong problem solving and critical thinking skills with the ability to solve issues utilising data
Excellent interpersonal, communication and relationship building skills
The ability to adapt and organise your workload to accommodate deadlines
If you have previous experience in using Housing Management systems then this is a bonus but it’s not essential to the role. You’ll receive full training on our in house systems when you join.
What you’ll get from us:
Training opportunities to develop your skills
A team of supportive colleagues
The opportunity to make your mark on our performance reporting
A personal note from hiring manager:
“Working in the Performance & IT Team at Hastoe is working at the center of our business. You will communicate and work with all our friendly and passionate employees. The Team is supportive and approachable, and we can’t wait to welcome our new Business Intelligence Analyst into the team”.
Application
Please send your CV and supporting statement to recruitment@hastoe.com by 5pm on Sunday 26 February 2023.
We will review CVs as they come in and carry out interviews throughout the recruitment process. We reserve the right to close this vacancy early should we find a suitable candidate so to avoid missing out, don’t delay in applying for this exciting new role.
Please note, CVs sent without a supporting statement will not be considered.
Your supporting statement should include:
Your motivations for applying for the role
How you meet the person specification
What attracts you to work for a Housing Association / what you enjoy about currently working for a Housing Association
If you’d like more information about the role or have any questions about the application process, please contact the HR Team at recruitment@hastoe.com or call 0208 973 0435.
This post is subject to background checks.
Feb 07, 2023
Full time
Salary: £35,406 - £39,340
Hours: 35 per week
Location: Hybrid – Home-based / Hampton Wick, KT1
Contract: Permanent
Benefits: 25 days annual leave plus 1.5 days complimentary leave, option to purchase additional annual leave, car leasing scheme, healthcare cash plan, pension plus many more.
Why Hastoe’s different
Are you passionate about data? Do you have an eye for detail? Then you could be the one to complete our Performance and IT Team? Now is a really exciting time to join the Hastoe family as we kick-start 2023 with plenty of interesting projects.
In return, we’ll offer support and training through your journey with us, as well as a great network of colleagues where a friendly face is never far away. As an award winning leading rural housing provider managing 7,500 sustainable, affordable homes, there’s always a new and exciting project happening at Hastoe, while our regular all-staff get togethers will allow you to connect and develop great relationships with your colleagues across the company.
What will you be doing?
Analysing requirements, developing, and maintaining reports, visualisations and dashboards in line with agreed Key Performance Indicator definitions for operational and management performance packs
Managing all regulatory returns for the business
Supporting the Data Governance strategy; working with data owners to develop and maintain key data controls, ensuring these controls are adhered to on a regular basis. Working with the business to ensure data reporting definitions are relevant to the business needs
Working closely with stakeholders to understand business objectives and data requirements
We’re looking for?
To be considered for this role you will have the following:
Previous experience in a Data Analyst or similar role, with proven experience ideally using Power BI
Strong T-Sql querying skills
Excellent attention to detail
Strong problem solving and critical thinking skills with the ability to solve issues utilising data
Excellent interpersonal, communication and relationship building skills
The ability to adapt and organise your workload to accommodate deadlines
If you have previous experience in using Housing Management systems then this is a bonus but it’s not essential to the role. You’ll receive full training on our in house systems when you join.
What you’ll get from us:
Training opportunities to develop your skills
A team of supportive colleagues
The opportunity to make your mark on our performance reporting
A personal note from hiring manager:
“Working in the Performance & IT Team at Hastoe is working at the center of our business. You will communicate and work with all our friendly and passionate employees. The Team is supportive and approachable, and we can’t wait to welcome our new Business Intelligence Analyst into the team”.
Application
Please send your CV and supporting statement to recruitment@hastoe.com by 5pm on Sunday 26 February 2023.
We will review CVs as they come in and carry out interviews throughout the recruitment process. We reserve the right to close this vacancy early should we find a suitable candidate so to avoid missing out, don’t delay in applying for this exciting new role.
Please note, CVs sent without a supporting statement will not be considered.
Your supporting statement should include:
Your motivations for applying for the role
How you meet the person specification
What attracts you to work for a Housing Association / what you enjoy about currently working for a Housing Association
If you’d like more information about the role or have any questions about the application process, please contact the HR Team at recruitment@hastoe.com or call 0208 973 0435.
This post is subject to background checks.
You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we'd love to hear from you Role Info: Software Development Director (Exec Team Seat)Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week£120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am - 7pm. Occasional Saturday work required. Reporting to: CEOTeam Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and AdvicePedigree: British HR Awards - Technology Partner of the Year 2023Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background / Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People / HR Tech. About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you'll add value: + Recruit, build and lead a high-performing team of developers and QA engineers+ Foster a culture of innovation and continuous improvement with the development team+ Define and execute the development roadmap for the empower platform, aligned with product strategy and business objectives+ Oversee the development lifecycle, from technical design to development, testing, and deployment+ Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance+ Champion automated testing practices and tools, driving efficiency and improving software quality+ Partner closely with the Product Management function to understand user needs and translate them into technical requirements+ Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower platform+ Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years' experience leading development teams in a fast-paced, technology-driven environment+ Proven track record of successfully delivering complex software projects on time and within budget+ Strong understanding of software development lifecycle methodologies (Agile, Waterfall, etc.)+ Experience with cloud platforms, preferably Azure, is a significant advantage+ Expertise in automated testing frameworks and tools is a bonus+ Excellent communication, collaboration, and leadership skills+ Ability to think strategically and translate business needs into technical solutions+ Passion for building high-quality, innovative software products What's on Offer: + Life assurance+ Pension+ Holiday purchase scheme+ Volunteering days+ Long service awards+ Contribution towards professional qualifications+ Contribution towards membership fees+ Employee assistance programme+ Health cashback plan+ And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the
May 18, 2024
Full time
You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we'd love to hear from you Role Info: Software Development Director (Exec Team Seat)Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week£120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am - 7pm. Occasional Saturday work required. Reporting to: CEOTeam Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and AdvicePedigree: British HR Awards - Technology Partner of the Year 2023Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background / Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People / HR Tech. About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you'll add value: + Recruit, build and lead a high-performing team of developers and QA engineers+ Foster a culture of innovation and continuous improvement with the development team+ Define and execute the development roadmap for the empower platform, aligned with product strategy and business objectives+ Oversee the development lifecycle, from technical design to development, testing, and deployment+ Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance+ Champion automated testing practices and tools, driving efficiency and improving software quality+ Partner closely with the Product Management function to understand user needs and translate them into technical requirements+ Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower platform+ Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years' experience leading development teams in a fast-paced, technology-driven environment+ Proven track record of successfully delivering complex software projects on time and within budget+ Strong understanding of software development lifecycle methodologies (Agile, Waterfall, etc.)+ Experience with cloud platforms, preferably Azure, is a significant advantage+ Expertise in automated testing frameworks and tools is a bonus+ Excellent communication, collaboration, and leadership skills+ Ability to think strategically and translate business needs into technical solutions+ Passion for building high-quality, innovative software products What's on Offer: + Life assurance+ Pension+ Holiday purchase scheme+ Volunteering days+ Long service awards+ Contribution towards professional qualifications+ Contribution towards membership fees+ Employee assistance programme+ Health cashback plan+ And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the
Junior IT Support Analyst 4 days onsite Our client, a small financial services organisation have an exciting opportunity for a Junior IT Support Analyst who is looking to enhance their skillset and career by working alongside a talented IT Manager, supporting the wider business needs. This role requires some commercial IT Support/Helpdesk experience but would be the ideal fit for a curious and enthusiastic individual who is eager to learn and pick up new skills within the financial services sector. You will be based in their head office a short walk from Bank station with the ability to work from home, once up to speed, on Fridays. Role responsibilities: Ensure overnight backups have run successfully Check any other overnight routines and batch file updates etc. Ensure network resilience Monitor server and firewall status Ensure constant internet availability Address outstanding IT issues, log items and provide helpdesk support to users Perform system maintenance routines Run reports as required Maintain "Password Policy" in accordance with Company Handbook On-going maintenance of other hardware to include ancillary items, including the telephone network, printers etc. Skills required: 1st Line support on Microsoft Windows environment. Hardware and Software support Windows 10/11 and server 2019 and above support. Maintain Windows updates. O365 support including basic understanding on Azure Cloud Services. Azure AD Support Basic understanding of Network devices such as Switches/ WiFi Mesh Printer (Canon) and PaperCut Support. Backup - Veeam Support (Backup and Replication). Security - Firewall Basic understanding of Cisco Firewall is preferable. Cyber Security - Good understanding of cybersecurity and ensuring cyber essential is kept up to date. Auditing - Use software to audit the network environment and permissions. Auditing - shared drives. Database - SQL Server DB Support with SSRS would be preferable. Telephony - BT One phone support (preferable). Junior IT Support Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
May 18, 2024
Full time
Junior IT Support Analyst 4 days onsite Our client, a small financial services organisation have an exciting opportunity for a Junior IT Support Analyst who is looking to enhance their skillset and career by working alongside a talented IT Manager, supporting the wider business needs. This role requires some commercial IT Support/Helpdesk experience but would be the ideal fit for a curious and enthusiastic individual who is eager to learn and pick up new skills within the financial services sector. You will be based in their head office a short walk from Bank station with the ability to work from home, once up to speed, on Fridays. Role responsibilities: Ensure overnight backups have run successfully Check any other overnight routines and batch file updates etc. Ensure network resilience Monitor server and firewall status Ensure constant internet availability Address outstanding IT issues, log items and provide helpdesk support to users Perform system maintenance routines Run reports as required Maintain "Password Policy" in accordance with Company Handbook On-going maintenance of other hardware to include ancillary items, including the telephone network, printers etc. Skills required: 1st Line support on Microsoft Windows environment. Hardware and Software support Windows 10/11 and server 2019 and above support. Maintain Windows updates. O365 support including basic understanding on Azure Cloud Services. Azure AD Support Basic understanding of Network devices such as Switches/ WiFi Mesh Printer (Canon) and PaperCut Support. Backup - Veeam Support (Backup and Replication). Security - Firewall Basic understanding of Cisco Firewall is preferable. Cyber Security - Good understanding of cybersecurity and ensuring cyber essential is kept up to date. Auditing - Use software to audit the network environment and permissions. Auditing - shared drives. Database - SQL Server DB Support with SSRS would be preferable. Telephony - BT One phone support (preferable). Junior IT Support Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
A quick look at the role The BI Analyst is responsible for creating and amending reports and analysing data to generate insights and identify opportunities for improvement. You will engage, coordinate, and communicate effectively with the business to capture and then fulfil their requirements ensuring that the reports and insight can be used effectively to maximise operational effectiveness and profitability. Recent graduates with relevant technical expertise but limited experience would be considered for this role. . Your core responsibilities Lead on data related aspects of projects, working closely with the BI Manager and relevant stakeholders. Engage with internal stakeholders, to understand and deliver their reporting, data and analysis requirements, supporting data driven decision making. Produce and automate reporting, dashboards and apps, developing new and amending existing BI reporting to fulfil business needs, applying best practice. Assist development and continual improvement of data sources and data models working with the central BI team. Build relationships across the business to assist reporting, analysis and data. Act as a liaison for technical, functional, and non-functional teams. Ensure the quality and integrity of the data is fit for purpose and is cleansed where required. Ensure data security is considered and best practice followed. Respond to data, reporting and analysis requests and enquiries, resolving any access and security issues as appropriate. Support, engage and advise business stakeholders, enabling appropriate access to reports. Monitor report performance and business usage, providing analysis and identifying concerns and opportunities. Proactive analysis to identify opportunities to improve business performance and communicate these to business stakeholders, using reporting to track progress. . Our essential requirements Advanced Excel and data manipulation skills Experience developing reports in Power BI Ability to analyse, summarise and present data Experience of project management environments Ability to develop and manage stakeholder relationships . Biffa - we're changing the way people think about waste At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,000+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you'll find us championing diversity and equality at every turn
May 18, 2024
Full time
A quick look at the role The BI Analyst is responsible for creating and amending reports and analysing data to generate insights and identify opportunities for improvement. You will engage, coordinate, and communicate effectively with the business to capture and then fulfil their requirements ensuring that the reports and insight can be used effectively to maximise operational effectiveness and profitability. Recent graduates with relevant technical expertise but limited experience would be considered for this role. . Your core responsibilities Lead on data related aspects of projects, working closely with the BI Manager and relevant stakeholders. Engage with internal stakeholders, to understand and deliver their reporting, data and analysis requirements, supporting data driven decision making. Produce and automate reporting, dashboards and apps, developing new and amending existing BI reporting to fulfil business needs, applying best practice. Assist development and continual improvement of data sources and data models working with the central BI team. Build relationships across the business to assist reporting, analysis and data. Act as a liaison for technical, functional, and non-functional teams. Ensure the quality and integrity of the data is fit for purpose and is cleansed where required. Ensure data security is considered and best practice followed. Respond to data, reporting and analysis requests and enquiries, resolving any access and security issues as appropriate. Support, engage and advise business stakeholders, enabling appropriate access to reports. Monitor report performance and business usage, providing analysis and identifying concerns and opportunities. Proactive analysis to identify opportunities to improve business performance and communicate these to business stakeholders, using reporting to track progress. . Our essential requirements Advanced Excel and data manipulation skills Experience developing reports in Power BI Ability to analyse, summarise and present data Experience of project management environments Ability to develop and manage stakeholder relationships . Biffa - we're changing the way people think about waste At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,000+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you'll find us championing diversity and equality at every turn
Company Description Hitachi Solutions understand what it takes to digitally transform organisations, harnessing the power of the latest technologies and seamlessly integrating them into businesses. As a global consultancy firm working across the private and public sectors, we specialise in user-friendly business applications based on the Microsoft cloud. With a team of experienced industry professionals, consultants and technology experts, Hitachi Solutions has a wide range of capabilities including digital transformation, ERP and CRM implementation, change management and data science & analytics. Our highly skilled team help drive improvements to many aspects of your business creating efficiencies and growth. For more information, visit Job Description Key responsibilities: Assisting customers to maximise returns on their Dynamics investment Developing long lasting and high-quality business relationships with clients by instilling trust and confidence Working directly with clients to understand their business strategy, programme requirements & processes Demonstrating the future state solution enactment of the articulated programme strategy in the context of Microsoft Dynamics CRM / CRM & related applications and technologies Utilising specialist knowledge of business processes and the Microsoft Dynamics / CRM product suite (including related applications and technologies) to support the development and expansion of the solution footprint to meet clients' articulated business strategy Providing solution demonstrations Developing original approaches to improve or replace existing processes and procedures Designing bespoke solutions Documenting the Programme Solution Design Supporting Lead Consultants in their review of functional specifications for clients of high complexity and quality, including complex integrations or significant module changes Acting as the single point design authority between Solution Architects so that solutions can be developed Guiding Client Programme Directors & Project Managers and keeping them informed Sharing knowledge with other project team members or other Hitachi Solutions consultants Execute assigned responsibilities in a manner consistent with Hitachi Solution Europe Ltd's Quality Management Policy. Qualifications Key competencies: Deep functional knowledge of Microsoft Dynamics CRM / CRM solutions & integrations Experience of developing customised solutions to complex business problems Demonstrable Programme level Solution Architect experience Strong working knowledge of Solution and Integration Design Relevant Microsoft certifications Excellent documentation and communication skills A logical approach to problem solving and the structured introduction of change into operational systems Ability to multitask and prioritise Good interpersonal skills Attention to detail Additional Information The Hitachi Solutions Europe office is in London but our client offices are spread throughout the UK so candidates must be willing to travel and stay away from home during the working week. In responding to this application you are explicitly giving your permission under General Data Protection regulation (GDPR) & the UK Data Protection Act 1998 (DPA), for Hitachi Solutions Europe Limited to collect your information, store & process it for this role & / or any others that may be suitable now or in the future subject to Hitachi Solutions Europe Limited's Data Retention Policy. For more information please refer to our Privacy Policy located on Beware of scams Our recruiting team may communicate with candidates via domain email address and/or via our SmartRecruiters (Applicant Tracking System) domain email address regarding your application and interview requests. All offers will originate from domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.
May 18, 2024
Full time
Company Description Hitachi Solutions understand what it takes to digitally transform organisations, harnessing the power of the latest technologies and seamlessly integrating them into businesses. As a global consultancy firm working across the private and public sectors, we specialise in user-friendly business applications based on the Microsoft cloud. With a team of experienced industry professionals, consultants and technology experts, Hitachi Solutions has a wide range of capabilities including digital transformation, ERP and CRM implementation, change management and data science & analytics. Our highly skilled team help drive improvements to many aspects of your business creating efficiencies and growth. For more information, visit Job Description Key responsibilities: Assisting customers to maximise returns on their Dynamics investment Developing long lasting and high-quality business relationships with clients by instilling trust and confidence Working directly with clients to understand their business strategy, programme requirements & processes Demonstrating the future state solution enactment of the articulated programme strategy in the context of Microsoft Dynamics CRM / CRM & related applications and technologies Utilising specialist knowledge of business processes and the Microsoft Dynamics / CRM product suite (including related applications and technologies) to support the development and expansion of the solution footprint to meet clients' articulated business strategy Providing solution demonstrations Developing original approaches to improve or replace existing processes and procedures Designing bespoke solutions Documenting the Programme Solution Design Supporting Lead Consultants in their review of functional specifications for clients of high complexity and quality, including complex integrations or significant module changes Acting as the single point design authority between Solution Architects so that solutions can be developed Guiding Client Programme Directors & Project Managers and keeping them informed Sharing knowledge with other project team members or other Hitachi Solutions consultants Execute assigned responsibilities in a manner consistent with Hitachi Solution Europe Ltd's Quality Management Policy. Qualifications Key competencies: Deep functional knowledge of Microsoft Dynamics CRM / CRM solutions & integrations Experience of developing customised solutions to complex business problems Demonstrable Programme level Solution Architect experience Strong working knowledge of Solution and Integration Design Relevant Microsoft certifications Excellent documentation and communication skills A logical approach to problem solving and the structured introduction of change into operational systems Ability to multitask and prioritise Good interpersonal skills Attention to detail Additional Information The Hitachi Solutions Europe office is in London but our client offices are spread throughout the UK so candidates must be willing to travel and stay away from home during the working week. In responding to this application you are explicitly giving your permission under General Data Protection regulation (GDPR) & the UK Data Protection Act 1998 (DPA), for Hitachi Solutions Europe Limited to collect your information, store & process it for this role & / or any others that may be suitable now or in the future subject to Hitachi Solutions Europe Limited's Data Retention Policy. For more information please refer to our Privacy Policy located on Beware of scams Our recruiting team may communicate with candidates via domain email address and/or via our SmartRecruiters (Applicant Tracking System) domain email address regarding your application and interview requests. All offers will originate from domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.
Job Title: Information Assurance Security Manager About Us: Amber Labs is a dynamic and innovative tech company that is at the forefront of the cloud computing revolution. We specialize in leveraging AWS technologies to create scalable and efficient solutions for our clients. We are seeking a highly skilled Technical Lead to join our team and contribute to the success of our projects. Location: London Company Overview: About Us: Amber Labs is a dynamic and innovative tech company that is at the forefront of the cloud computing revolution. We specialize in leveraging AWS technologies to create scalable and efficient solutions for our clients. We are seeking a highly skilled Technical Lead to join our team and contribute to the success of our projects. Position Overview: We are seeking a highly skilled Information Assurance Security Manager (IASM) to join our team. The ideal candidate will be responsible for overseeing the design, implementation, and maintenance of information security policies, procedures, and controls to safeguard our organization's data assets. The IASM will also play a key role in ensuring compliance with industry standards such as ITIL and COBIT. Responsibilities: Develop and maintain information security policies, standards, and procedures in accordance with industry best practices, regulatory requirements, and organizational objectives. Conduct risk assessments and vulnerability scans to identify and mitigate potential security threats and vulnerabilities. Implement and manage security controls to protect against unauthorized access, data breaches, and other security incidents. Monitor security logs and alerts to detect and respond to security incidents in a timely manner. Provide guidance and support to IT and business stakeholders on security-related matters. Collaborate with cross-functional teams to integrate security into the development lifecycle of applications, systems, and infrastructure. Lead security awareness training and education programs for employees to promote a culture of security awareness and compliance. Stay informed about emerging threats, vulnerabilities, and security technologies to continuously improve the organization's security posture. Prepare and maintain documentation related to information security policies, procedures, and controls. Qualifications: Bachelor's degree in Information Security, Computer Science, or a related field. Master's degree preferred. Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or equivalent certification preferred. Minimum of X years of experience in information security management roles. Strong knowledge of information security principles, standards, and best practices. Experience with ITIL (Information Technology Infrastructure Library) and COBIT (Control Objectives for Information and Related Technologies) frameworks. Hands-on experience with security technologies such as firewalls, intrusion detection/prevention systems, encryption, and identity/access management solutions. Excellent communication and interpersonal skills, with the ability to effectively communicate complex security concepts to technical and non-technical audiences. Strong analytical and problem-solving skills, with the ability to assess and mitigate security risks effectively. Proven ability to work independently and collaboratively in a fast-paced environment. Benefits: Competitive salary Health, dental, and vision insurance Retirement savings plan Paid time off and holidays Professional development opportunities Diversity & Inclusion: Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes: Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued. Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all. Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace. By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities.
May 18, 2024
Full time
Job Title: Information Assurance Security Manager About Us: Amber Labs is a dynamic and innovative tech company that is at the forefront of the cloud computing revolution. We specialize in leveraging AWS technologies to create scalable and efficient solutions for our clients. We are seeking a highly skilled Technical Lead to join our team and contribute to the success of our projects. Location: London Company Overview: About Us: Amber Labs is a dynamic and innovative tech company that is at the forefront of the cloud computing revolution. We specialize in leveraging AWS technologies to create scalable and efficient solutions for our clients. We are seeking a highly skilled Technical Lead to join our team and contribute to the success of our projects. Position Overview: We are seeking a highly skilled Information Assurance Security Manager (IASM) to join our team. The ideal candidate will be responsible for overseeing the design, implementation, and maintenance of information security policies, procedures, and controls to safeguard our organization's data assets. The IASM will also play a key role in ensuring compliance with industry standards such as ITIL and COBIT. Responsibilities: Develop and maintain information security policies, standards, and procedures in accordance with industry best practices, regulatory requirements, and organizational objectives. Conduct risk assessments and vulnerability scans to identify and mitigate potential security threats and vulnerabilities. Implement and manage security controls to protect against unauthorized access, data breaches, and other security incidents. Monitor security logs and alerts to detect and respond to security incidents in a timely manner. Provide guidance and support to IT and business stakeholders on security-related matters. Collaborate with cross-functional teams to integrate security into the development lifecycle of applications, systems, and infrastructure. Lead security awareness training and education programs for employees to promote a culture of security awareness and compliance. Stay informed about emerging threats, vulnerabilities, and security technologies to continuously improve the organization's security posture. Prepare and maintain documentation related to information security policies, procedures, and controls. Qualifications: Bachelor's degree in Information Security, Computer Science, or a related field. Master's degree preferred. Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or equivalent certification preferred. Minimum of X years of experience in information security management roles. Strong knowledge of information security principles, standards, and best practices. Experience with ITIL (Information Technology Infrastructure Library) and COBIT (Control Objectives for Information and Related Technologies) frameworks. Hands-on experience with security technologies such as firewalls, intrusion detection/prevention systems, encryption, and identity/access management solutions. Excellent communication and interpersonal skills, with the ability to effectively communicate complex security concepts to technical and non-technical audiences. Strong analytical and problem-solving skills, with the ability to assess and mitigate security risks effectively. Proven ability to work independently and collaboratively in a fast-paced environment. Benefits: Competitive salary Health, dental, and vision insurance Retirement savings plan Paid time off and holidays Professional development opportunities Diversity & Inclusion: Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes: Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued. Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all. Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace. By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities.
Business Unit: Group Risk, Model Risk Management Salary range: £38,400 - £48,000 per annum DOE + red-hot benefits Location: UK Remote with HUB collaborations circa once per quarter (Glasgow, Newcastle & London). Contract type: Permanent Live to challenge the status quo. Live a life more Virgin. Our Team Ensuring we have robust Model Risk Management frameworks in place is essential for us to manage risk arising from using models for our decision making while complying with complex regulations and increasing regulatory expectations. Also, the advent of new technologies (e.g. AI) and emerging sources of financial risk (e.g. climate change) drive innovation in the modelling space that have to be managed appropriately. This is where our team comes in! We provide and evidence oversight in the form of independent model validations and reviews, where we work with stakeholders across the bank to ensure robust model development activities. We also make sure we adhere to frameworks and policies by supporting identification and remediation of gaps in compliance. What you will be doing Supporting validations of new and revised statistical and machine learning models to ensure models across the business are fit for purpose Providing assurance on compliance with the regulatory requirements we work within Utilising your technical skills in data manipulation and extraction and analysing model performance and model risk Engaging with model owners, gathering materials for analysis, challenging model performance or development and documenting findings Generating model validation reports and ensure that validation actions are followed through to resolution Providing statistical and modelling expertise to inform the discussion between Model Development and Independent Model Validation as part of the model build and model review process Presenting model validation findings to technical forums and through governance committees We need you to have Highly analytical with a numerate degree or equivalent technical experience Solid understanding of basic probability and statistics Experience in model development and/or model validation, ideally related to at least one of the following areas: IRB, Fraud, Financial Crime and /or Machine Learning Intuitive understanding of data science and machine learning concepts and algorithms such as clustering, regression classification, hyperparameter tuning Working understanding of different modelling techniques and their underlying mechanistic details (XGBoost, LGBM, Deep Learning) Demonstrable experience with AI/ML tools and frameworks (Pandas, NumPy, Matplotlib, Pytorch, Keras) Advanced knowledge of at least one programming language, e.g., Python/SQL/SAS It is a bonus if you have but not essential: Technical knowledge of Model Risk Management and Capital Requirement Regulation Experience in model development and/or model validation of IRB, Scorecards, IFRS 9, Stress Testing, Climate Risk models Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part-Time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
May 18, 2024
Full time
Business Unit: Group Risk, Model Risk Management Salary range: £38,400 - £48,000 per annum DOE + red-hot benefits Location: UK Remote with HUB collaborations circa once per quarter (Glasgow, Newcastle & London). Contract type: Permanent Live to challenge the status quo. Live a life more Virgin. Our Team Ensuring we have robust Model Risk Management frameworks in place is essential for us to manage risk arising from using models for our decision making while complying with complex regulations and increasing regulatory expectations. Also, the advent of new technologies (e.g. AI) and emerging sources of financial risk (e.g. climate change) drive innovation in the modelling space that have to be managed appropriately. This is where our team comes in! We provide and evidence oversight in the form of independent model validations and reviews, where we work with stakeholders across the bank to ensure robust model development activities. We also make sure we adhere to frameworks and policies by supporting identification and remediation of gaps in compliance. What you will be doing Supporting validations of new and revised statistical and machine learning models to ensure models across the business are fit for purpose Providing assurance on compliance with the regulatory requirements we work within Utilising your technical skills in data manipulation and extraction and analysing model performance and model risk Engaging with model owners, gathering materials for analysis, challenging model performance or development and documenting findings Generating model validation reports and ensure that validation actions are followed through to resolution Providing statistical and modelling expertise to inform the discussion between Model Development and Independent Model Validation as part of the model build and model review process Presenting model validation findings to technical forums and through governance committees We need you to have Highly analytical with a numerate degree or equivalent technical experience Solid understanding of basic probability and statistics Experience in model development and/or model validation, ideally related to at least one of the following areas: IRB, Fraud, Financial Crime and /or Machine Learning Intuitive understanding of data science and machine learning concepts and algorithms such as clustering, regression classification, hyperparameter tuning Working understanding of different modelling techniques and their underlying mechanistic details (XGBoost, LGBM, Deep Learning) Demonstrable experience with AI/ML tools and frameworks (Pandas, NumPy, Matplotlib, Pytorch, Keras) Advanced knowledge of at least one programming language, e.g., Python/SQL/SAS It is a bonus if you have but not essential: Technical knowledge of Model Risk Management and Capital Requirement Regulation Experience in model development and/or model validation of IRB, Scorecards, IFRS 9, Stress Testing, Climate Risk models Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part-Time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Forter is seeking an Office Experience Manager to oversee multi-site facility management in Europe, in addition to employee experience and engagement practices for Forter's EMEA organization. This position is based at our European hub office in central London. What you'll be doing: Workplace Management Serve as the primary point of contact, representing the office professionally and warmly, to employees and visitors. Own day-to-day facilities management to ensure a safe, clean, and efficient working environment. This involves cultivating and maintaining positive working relationships with the landlord and vendors, overseeing pantry and office supplies, and managing maintenance tasks. Conduct daily walk-throughs to ensure that the office is in excellent condition, including the functionality of all IT equipment. Lead operational projects related to both existing and future office spaces, including office moves, renovations, and space optimization strategies. Provide remote support to Forter's coworking offices in EMEA, currently located in Paris. Manage accounts and pantry supply orders to ensure operational efficiency.Partner with Finance on the management of EMEA's Workplace and Employee Experience budget. Employee Experience Lead regional initiatives for Employee Experience, focusing on cultivating an inclusive community and culture. This involves organizing meaningful events, celebrating milestones, managing swag and gift shipments, and other ad hoc projects. Facilitate diversity, equity, and inclusion projects throughout the company, encompassing Employee Resource Groups (regional and global), recognition of global holidays, wellness initiatives (physical and mental), and philanthropy. Administer a consistent and effective onboarding and offboarding processes for new employees across all teams and countries in the EMEA region. Manage internal workplace communications, proactively engaging employees to maintain high levels of involvement and satisfaction. Utilize data-driven insights identified in engagement surveys to identify and implement changes that enhance the overall workplace and employee experience. What you'll need: Qualifications: Proven experience in facilities management, with a keen understanding of space optimization and resource allocation. Strong background in organizing and executing employee engagement initiatives, events, and projects. Excellent communication and interpersonal skills with the ability to collaborate across various teams. Proactive, detail-oriented, and able to manage multiple tasks in a fast-paced environment. Requirements: This is an in-office, 4 days per week role (Friday is a half day from home!) Ability to participate in scheduled after-hours events once per month Competitive salary and equity Private health insurance, including vision and dental coverage Generous PTO policy Half day Fridays, every Friday Home office stipend About us: Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue growth and strengthen a company's connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where- but who is behind the interaction. The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers-ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We're meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. Trust is backed by data - Forter is a recipient of over 10 workplace and innovation awards, including: Great Place to Work Certification (2021, 2022, 2023) Fintech Breakthrough Awards - Best Fraud Prevention Platform (2023) Life as a Forterian: We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience. At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company. Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law. Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law. If you need assistance or an accommodation due to a disability, please email us at . This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. Will you require visa sponsorship now or in the future? When you apply to a job on this site, the personal data contained in your application will be collected by Forter Solutions UK Ltd . ("Controller"), which is located at 30 Old Bailey London EC4M 7AU and can be contacted by emailing . Controller's data protection officer is Scott Buell who can be contacted at . Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses . You can obtain a copy of the standard contractual clauses by contacting us at . Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. Lastly, please review our Job Applicant Privacy Policy in order to further understand the data that Forter collects about you, how we use it and your rights in relation to such data. Please select By checking this box, I agree to allow Forter to store and process my data for the purpose of considering my eligibility regarding my current application for employment. By checking this box, I agree to allow Forter to retain my data for future opportunities for employment for up to 730 days after the conclusion of consideration of my current application for employment.
May 18, 2024
Full time
Forter is seeking an Office Experience Manager to oversee multi-site facility management in Europe, in addition to employee experience and engagement practices for Forter's EMEA organization. This position is based at our European hub office in central London. What you'll be doing: Workplace Management Serve as the primary point of contact, representing the office professionally and warmly, to employees and visitors. Own day-to-day facilities management to ensure a safe, clean, and efficient working environment. This involves cultivating and maintaining positive working relationships with the landlord and vendors, overseeing pantry and office supplies, and managing maintenance tasks. Conduct daily walk-throughs to ensure that the office is in excellent condition, including the functionality of all IT equipment. Lead operational projects related to both existing and future office spaces, including office moves, renovations, and space optimization strategies. Provide remote support to Forter's coworking offices in EMEA, currently located in Paris. Manage accounts and pantry supply orders to ensure operational efficiency.Partner with Finance on the management of EMEA's Workplace and Employee Experience budget. Employee Experience Lead regional initiatives for Employee Experience, focusing on cultivating an inclusive community and culture. This involves organizing meaningful events, celebrating milestones, managing swag and gift shipments, and other ad hoc projects. Facilitate diversity, equity, and inclusion projects throughout the company, encompassing Employee Resource Groups (regional and global), recognition of global holidays, wellness initiatives (physical and mental), and philanthropy. Administer a consistent and effective onboarding and offboarding processes for new employees across all teams and countries in the EMEA region. Manage internal workplace communications, proactively engaging employees to maintain high levels of involvement and satisfaction. Utilize data-driven insights identified in engagement surveys to identify and implement changes that enhance the overall workplace and employee experience. What you'll need: Qualifications: Proven experience in facilities management, with a keen understanding of space optimization and resource allocation. Strong background in organizing and executing employee engagement initiatives, events, and projects. Excellent communication and interpersonal skills with the ability to collaborate across various teams. Proactive, detail-oriented, and able to manage multiple tasks in a fast-paced environment. Requirements: This is an in-office, 4 days per week role (Friday is a half day from home!) Ability to participate in scheduled after-hours events once per month Competitive salary and equity Private health insurance, including vision and dental coverage Generous PTO policy Half day Fridays, every Friday Home office stipend About us: Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue growth and strengthen a company's connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where- but who is behind the interaction. The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers-ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We're meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. Trust is backed by data - Forter is a recipient of over 10 workplace and innovation awards, including: Great Place to Work Certification (2021, 2022, 2023) Fintech Breakthrough Awards - Best Fraud Prevention Platform (2023) Life as a Forterian: We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience. At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company. Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law. Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law. If you need assistance or an accommodation due to a disability, please email us at . This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. Will you require visa sponsorship now or in the future? When you apply to a job on this site, the personal data contained in your application will be collected by Forter Solutions UK Ltd . ("Controller"), which is located at 30 Old Bailey London EC4M 7AU and can be contacted by emailing . Controller's data protection officer is Scott Buell who can be contacted at . Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses . You can obtain a copy of the standard contractual clauses by contacting us at . Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. Lastly, please review our Job Applicant Privacy Policy in order to further understand the data that Forter collects about you, how we use it and your rights in relation to such data. Please select By checking this box, I agree to allow Forter to store and process my data for the purpose of considering my eligibility regarding my current application for employment. By checking this box, I agree to allow Forter to retain my data for future opportunities for employment for up to 730 days after the conclusion of consideration of my current application for employment.
Join the team as our next Principal Solutions Engineer - Segment. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum. About the job Have you got a knack for explaining technical concepts? Do you want to work closely with industry-leading companies to solve some of their toughest problems? We're looking for a Principal Solutions Engineer who loves teaching people, solving problems, and wants to be a major factor in adding to the list of our biggest customers. You will be joining a team of solutions engineers that are passionate about storytelling, problem solving, and building meaningful solutions that solve real-world problems. We partner with Account Executives in discovering technical and business pains and requirements, advocating for customer needs to internal teams, and demonstrating the art of the possible. We get excited talking to data engineers, marketers, and product managers, and also know how to distill technical concepts to our buyers, while simultaneously articulating business value. We're here to make our customers' lives easier by providing them with the right solutions for their challenges in customer data strategy and architecture. Responsibilities In this role, you'll: Partner with Account Executives to execute pre-sales activities including opportunity qualification, discovery, demonstrations, Proof-of-Concept, RFP responses,and justifying business value. Become an expert builder and evangelist of Segment's products and partner ecosystem. Lead technical evaluations with our prospects to uncover their goals and technical pain, in order to design, demonstrate and present innovative solutions that unlock business-level gains. Develop subject matter expertise on Customer Data Platforms (CDPs) and Segment's role within the customer data ecosystem. Act as a trusted advisor to consult with customers and prospects in order to influence their customer data strategy and architecture design. Build a perspective on customer and market trends by listening to prospects and advocating for customer interests to influence Segment's strategy and vision. Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having "desired" qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: You have 3+ years of success in a solutions engineering (presales) role with 6+ years of progressive professional experience supporting technical products. You have a curiosity that often manifests in understanding technology "under the hood", and have a knack for understanding technical concepts. You have a passionate commitment to closing deals. You're a customer focused problem solver. You balance devising creative solutions and doing what's right for the customer. You're a life-long learner - you enjoy digesting new information and sharing that knowledge with others. You are organized, driven and have the ability to switch context quickly throughout the day. You have experience with Data Engineering, Cloud Data Warehouses, Data Modeling, and APIs You have experience with marketing technology such as marketing automation, personalization, journey orchestration, or advertising. You have experience with customer data platforms You've built websites and/or mobile apps, or have experience working with ETL and/or data pipelines. You are familiar with the cloud infrastructure that powers them (e.g. Amazon Web Services, Google Cloud Platform, Microsoft Azure, etc). You have some experience with Data Analytics, Data Science, AI, or Machine Learning Location This role will be remotely based in the UK or Ireland We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at . Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at . Please click all that apply Are you legally authorized to work in the country in which this role is located? What is the source of your right to work where this role is listed? By clicking the "Acknowledge" button, you acknowledge that Twilio processes data in accordance with the Twilio Applicant Privacy Policy. Acknowledge International - Self-Identification of Demographic Information Twilio invites you to self-identify your personal demographic information to help continue our mission to foster inclusivity and diversity in our workplace. In keeping with the Twilio Magic, our values set the foundation for how we act, how we make decisions and how we win. These values shape our work culture and demonstrate our dedication to ensuring everyone is welcomed and supported. We invite you to self-identify your gender. Completing this survey is voluntary and you may select "Decline to Disclose", but we hope you choose to participate. Your responses to this survey will also help Twilio live up to our commitment to build inclusive teams that reflect the communities we serve. Responding is completely optional and voluntary and does not affect your standing as a candidate. Whatever your decision, it will not be used for the purposes of any employment decision. However, we do hope that you will participate because your responses help us measure the effectiveness of our outreach and recruitment. Any information you do provide is anonymized and stored separately from your application in a confidential file, and the information cannot be viewed by your interview team or hiring manager at any time. We hope you will join us in our commitment and enthusiasm for making Twilio a place where everyone belongs! Voluntary Self-Identification of Gender Male Female Transgender Gender Nonconforming I don't wish to answer
May 18, 2024
Full time
Join the team as our next Principal Solutions Engineer - Segment. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum. About the job Have you got a knack for explaining technical concepts? Do you want to work closely with industry-leading companies to solve some of their toughest problems? We're looking for a Principal Solutions Engineer who loves teaching people, solving problems, and wants to be a major factor in adding to the list of our biggest customers. You will be joining a team of solutions engineers that are passionate about storytelling, problem solving, and building meaningful solutions that solve real-world problems. We partner with Account Executives in discovering technical and business pains and requirements, advocating for customer needs to internal teams, and demonstrating the art of the possible. We get excited talking to data engineers, marketers, and product managers, and also know how to distill technical concepts to our buyers, while simultaneously articulating business value. We're here to make our customers' lives easier by providing them with the right solutions for their challenges in customer data strategy and architecture. Responsibilities In this role, you'll: Partner with Account Executives to execute pre-sales activities including opportunity qualification, discovery, demonstrations, Proof-of-Concept, RFP responses,and justifying business value. Become an expert builder and evangelist of Segment's products and partner ecosystem. Lead technical evaluations with our prospects to uncover their goals and technical pain, in order to design, demonstrate and present innovative solutions that unlock business-level gains. Develop subject matter expertise on Customer Data Platforms (CDPs) and Segment's role within the customer data ecosystem. Act as a trusted advisor to consult with customers and prospects in order to influence their customer data strategy and architecture design. Build a perspective on customer and market trends by listening to prospects and advocating for customer interests to influence Segment's strategy and vision. Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having "desired" qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: You have 3+ years of success in a solutions engineering (presales) role with 6+ years of progressive professional experience supporting technical products. You have a curiosity that often manifests in understanding technology "under the hood", and have a knack for understanding technical concepts. You have a passionate commitment to closing deals. You're a customer focused problem solver. You balance devising creative solutions and doing what's right for the customer. You're a life-long learner - you enjoy digesting new information and sharing that knowledge with others. You are organized, driven and have the ability to switch context quickly throughout the day. You have experience with Data Engineering, Cloud Data Warehouses, Data Modeling, and APIs You have experience with marketing technology such as marketing automation, personalization, journey orchestration, or advertising. You have experience with customer data platforms You've built websites and/or mobile apps, or have experience working with ETL and/or data pipelines. You are familiar with the cloud infrastructure that powers them (e.g. Amazon Web Services, Google Cloud Platform, Microsoft Azure, etc). You have some experience with Data Analytics, Data Science, AI, or Machine Learning Location This role will be remotely based in the UK or Ireland We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at . Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at . Please click all that apply Are you legally authorized to work in the country in which this role is located? What is the source of your right to work where this role is listed? By clicking the "Acknowledge" button, you acknowledge that Twilio processes data in accordance with the Twilio Applicant Privacy Policy. Acknowledge International - Self-Identification of Demographic Information Twilio invites you to self-identify your personal demographic information to help continue our mission to foster inclusivity and diversity in our workplace. In keeping with the Twilio Magic, our values set the foundation for how we act, how we make decisions and how we win. These values shape our work culture and demonstrate our dedication to ensuring everyone is welcomed and supported. We invite you to self-identify your gender. Completing this survey is voluntary and you may select "Decline to Disclose", but we hope you choose to participate. Your responses to this survey will also help Twilio live up to our commitment to build inclusive teams that reflect the communities we serve. Responding is completely optional and voluntary and does not affect your standing as a candidate. Whatever your decision, it will not be used for the purposes of any employment decision. However, we do hope that you will participate because your responses help us measure the effectiveness of our outreach and recruitment. Any information you do provide is anonymized and stored separately from your application in a confidential file, and the information cannot be viewed by your interview team or hiring manager at any time. We hope you will join us in our commitment and enthusiasm for making Twilio a place where everyone belongs! Voluntary Self-Identification of Gender Male Female Transgender Gender Nonconforming I don't wish to answer
NOVOS is a fast-growing employee-owned agency specialising in eCommerce SEO working with ambitious brands aiming to disrupt their respective industries. We have a data-led approach to all of our work, from PR campaigns to SEO strategy. NOVOS has won multiple awards for work and cultural aspects over the last 4 years since the company was founded. We work with clients that range from Not on the High street and Swyft Home, to many other exciting up and coming brands. Are you looking for an opportunity where you can utilise your SEO skills and push the boundaries of eCommerce marketing? Would you love to have an opportunity to implement your strategies and execute innovative, impactful SEO campaigns for lots of exciting brands? Did you answer YES? If so, you are in the right place . Here at NOVOS we are looking for an upbeat and skilled SEO Strategy Manager to join our incredible ' employee owned' digital marketing agency based in the bustling city of London. Can you deliver bespoke & innovative SEO strategies that drive performance? As an SEO Strategy Manager we want you to push the boundaries of SEO for the clients we service. You will be responsible for forming and driving strategy for clients and ensuring we execute agreed deliverables that will drive results. You will understand how to analyse client data and use this to influence innovative SEO strategies that fix priority issues and explore exciting opportunities. You will have a track record of delivering performance increases for clients across eCommerce, with a strong understanding of how to work with clients, build lasting relationships, and drive revenue increases for them. As SEO Strategy Manager your main focus will be on client strategy and delivery and as such you are not expected to directly manage any team members. However, you will be expected to coach your colleagues and train them in how to build a successful strategy and deliver technical tickets, content briefs, and website analysis. You will report to the Head of SEO. You will work alongside an SEO Team Manager who will line manage a team of Senior Strategists and Strategists. Skills & experience preferred Skills & experience required If you have around 3 years of experience (or more!) in SEO, owning client strategy and deliverables and would love to join a fast-growing employee-led business, we are the right place for you! Some things we would like to see from you . A history of clever, innovative SEO strategies that are unique to the clients you work on. An excellent grasp of how technical SEO, content strategy, and Digital PR/links work together as part of a strategy and a clear understanding of when to utilise which. Knowledge and understanding of ecommerce SEO, and experience working with ecommerce brands. A clear track history of achieving growth for your clients against pre-set KPIs. Experience in managing and executing migrations - demonstrating organisation, efficiency and project management. Strong communication skills and the ability to build relationships with clients by understanding their needs and delivering to agreed timelines. The confidence to assess client concerns/objections and know when to stick to a proposed strategy for the greater good, versus pivoting based on their feedback. Strong technical SEO skills and prioritisation, including but not limited to crawling and indexing, site architecture, internal linking, structured data, CWV & site speed, common JavaScipt issues etc. A clear understanding of search intent, how customers search, where they search and why they purchase online - feeding into your ability to create unique and engaging content strategies. Good project management skills and an ability to produce high quality deliverables to known deadlines. An ability to make complex data sets simple to digest and understand. Additional skills Knowledge of Content Management Systems a bonus (Shopify/Magento/WooCommerce/BigCommerce/Headless) Working knowledge of HTML/CSS/JS A commercial understanding of budgets & resourcing Have a clear proclivity for keeping up with industry related topics and news, such as key updates, changes and use cases that can be applied to your day-to-day role. An understanding of other digital channels such as PPC, Email, Social and how they can influence an SEO strategy. Benefits of working at NOVOS About NOVOS NOVOS is a fast-growing agency specialising in eCommerce SEO. We have won multiple awards for our SEO, PR and Content Strategy work, alongside our culture - we recently came fifth place in UK's Best Workplaces 2022. We work with clients that range from household names such as TALA, Beavertown Brewery and Muji to exciting up-and-coming brands. We offer tonnes of company benefits including unlimited holiday, performance-based bonuses, culture activities, access to mental health support, health cash plan and flexible working policies, just to name a few Company Values This is our core value which separates us from competitors who overcomplicate SEO. We aim to simplify processes and functioning of the company meaning no 100-page docs or SEO jargon for the clients. Honesty is when you reveal the truth you feel needs to be known. Transparency is when others can see for themselves the truths they feel they need to know. Our clients trust us and we trust our team. We share the company's performance openly with the team, encouraging them to question the management. Specialism There are over 25000 digital agencies in the UK and SEO is a saturated market but what sets us apart is our specialist approach - we do only eCommerce SEO - we're specialists within a specialism. How can anyone do seo ecom better than us if that's all we do?' Stand out & be different Why blend in when you can stand out? Team NOVOS is not afraid to experiment, innovate and create - we don't copy trends, we set them. Most importantly, we are never afraid to admit mistakes and fail - that's how we learn. Never stop growing In the digital age, if you're not growing, you're standing still. We don't confine our knowledge and skill development to our niche, SEO. Learning from other industries gives us a fresh perspective and helps us become better business (not just SEO) consultants for our clients. We also pay for advanced, specialist training courses for our team. Service First In SEO, you can never guarantee results but we can guarantee the best service of any SEO agency. Weekly calls, meetings, visiting clients and taking an active interest in the business growth of our clients assures our genuine contribution beyond SEO Job with Unlimited Holidays A good work-life balance is essential for wellness so we encourage our team to take as much time off as they need without worrying about the number of vacation days We value our team's happiness more than its performance so we use 'Happiness Index' to ensure that the issues affecting the mental wellbeing of our team are fixed Health Besides an excellent health insurance plan, we offer free virtual Yoga, membership of meditation apps, and workout classes to our team and encourage discussions around health Hybrid Working Our office model that combines work-from-home with in-house work out of luxurious co-working spaces is so flexible & unique that it has been featured in the BBC Professional Training We want to see you grow with us so we allocate budgets for professional training and skill development courses besides organizing in-house training sessions We power you with the best laptops/screens or anything else that you may need to work comfortably from wherever you are Eco-friendly commute Although we only ask you to come to the office only twice a week (when possible), we do have a 'bike to work' scheme that makes your commute green Culture club We sure know how to have fun at NOVOS! Our culture committee plans fantastic events like company dinners at fancy restaurants, day outs and much more Discounts From sofas to cakes - enjoy online shopping with attractive discounts from our clients and associates exclusively for team NOVOS NOVOS' Company Culture in News We're eCommerce specialists for a reason, get in touch with us today and find out more. Name (Required) Email (Required) Company (Required) Website Where did you hear about us? If other, please specify How can we help? I'd love to be sent your monthly newsletter for eCom tips, news and advice Cyber warning: NOVOS () is not affiliated with any other third party company and will never contact you other than from a legitimate email.
May 18, 2024
Full time
NOVOS is a fast-growing employee-owned agency specialising in eCommerce SEO working with ambitious brands aiming to disrupt their respective industries. We have a data-led approach to all of our work, from PR campaigns to SEO strategy. NOVOS has won multiple awards for work and cultural aspects over the last 4 years since the company was founded. We work with clients that range from Not on the High street and Swyft Home, to many other exciting up and coming brands. Are you looking for an opportunity where you can utilise your SEO skills and push the boundaries of eCommerce marketing? Would you love to have an opportunity to implement your strategies and execute innovative, impactful SEO campaigns for lots of exciting brands? Did you answer YES? If so, you are in the right place . Here at NOVOS we are looking for an upbeat and skilled SEO Strategy Manager to join our incredible ' employee owned' digital marketing agency based in the bustling city of London. Can you deliver bespoke & innovative SEO strategies that drive performance? As an SEO Strategy Manager we want you to push the boundaries of SEO for the clients we service. You will be responsible for forming and driving strategy for clients and ensuring we execute agreed deliverables that will drive results. You will understand how to analyse client data and use this to influence innovative SEO strategies that fix priority issues and explore exciting opportunities. You will have a track record of delivering performance increases for clients across eCommerce, with a strong understanding of how to work with clients, build lasting relationships, and drive revenue increases for them. As SEO Strategy Manager your main focus will be on client strategy and delivery and as such you are not expected to directly manage any team members. However, you will be expected to coach your colleagues and train them in how to build a successful strategy and deliver technical tickets, content briefs, and website analysis. You will report to the Head of SEO. You will work alongside an SEO Team Manager who will line manage a team of Senior Strategists and Strategists. Skills & experience preferred Skills & experience required If you have around 3 years of experience (or more!) in SEO, owning client strategy and deliverables and would love to join a fast-growing employee-led business, we are the right place for you! Some things we would like to see from you . A history of clever, innovative SEO strategies that are unique to the clients you work on. An excellent grasp of how technical SEO, content strategy, and Digital PR/links work together as part of a strategy and a clear understanding of when to utilise which. Knowledge and understanding of ecommerce SEO, and experience working with ecommerce brands. A clear track history of achieving growth for your clients against pre-set KPIs. Experience in managing and executing migrations - demonstrating organisation, efficiency and project management. Strong communication skills and the ability to build relationships with clients by understanding their needs and delivering to agreed timelines. The confidence to assess client concerns/objections and know when to stick to a proposed strategy for the greater good, versus pivoting based on their feedback. Strong technical SEO skills and prioritisation, including but not limited to crawling and indexing, site architecture, internal linking, structured data, CWV & site speed, common JavaScipt issues etc. A clear understanding of search intent, how customers search, where they search and why they purchase online - feeding into your ability to create unique and engaging content strategies. Good project management skills and an ability to produce high quality deliverables to known deadlines. An ability to make complex data sets simple to digest and understand. Additional skills Knowledge of Content Management Systems a bonus (Shopify/Magento/WooCommerce/BigCommerce/Headless) Working knowledge of HTML/CSS/JS A commercial understanding of budgets & resourcing Have a clear proclivity for keeping up with industry related topics and news, such as key updates, changes and use cases that can be applied to your day-to-day role. An understanding of other digital channels such as PPC, Email, Social and how they can influence an SEO strategy. Benefits of working at NOVOS About NOVOS NOVOS is a fast-growing agency specialising in eCommerce SEO. We have won multiple awards for our SEO, PR and Content Strategy work, alongside our culture - we recently came fifth place in UK's Best Workplaces 2022. We work with clients that range from household names such as TALA, Beavertown Brewery and Muji to exciting up-and-coming brands. We offer tonnes of company benefits including unlimited holiday, performance-based bonuses, culture activities, access to mental health support, health cash plan and flexible working policies, just to name a few Company Values This is our core value which separates us from competitors who overcomplicate SEO. We aim to simplify processes and functioning of the company meaning no 100-page docs or SEO jargon for the clients. Honesty is when you reveal the truth you feel needs to be known. Transparency is when others can see for themselves the truths they feel they need to know. Our clients trust us and we trust our team. We share the company's performance openly with the team, encouraging them to question the management. Specialism There are over 25000 digital agencies in the UK and SEO is a saturated market but what sets us apart is our specialist approach - we do only eCommerce SEO - we're specialists within a specialism. How can anyone do seo ecom better than us if that's all we do?' Stand out & be different Why blend in when you can stand out? Team NOVOS is not afraid to experiment, innovate and create - we don't copy trends, we set them. Most importantly, we are never afraid to admit mistakes and fail - that's how we learn. Never stop growing In the digital age, if you're not growing, you're standing still. We don't confine our knowledge and skill development to our niche, SEO. Learning from other industries gives us a fresh perspective and helps us become better business (not just SEO) consultants for our clients. We also pay for advanced, specialist training courses for our team. Service First In SEO, you can never guarantee results but we can guarantee the best service of any SEO agency. Weekly calls, meetings, visiting clients and taking an active interest in the business growth of our clients assures our genuine contribution beyond SEO Job with Unlimited Holidays A good work-life balance is essential for wellness so we encourage our team to take as much time off as they need without worrying about the number of vacation days We value our team's happiness more than its performance so we use 'Happiness Index' to ensure that the issues affecting the mental wellbeing of our team are fixed Health Besides an excellent health insurance plan, we offer free virtual Yoga, membership of meditation apps, and workout classes to our team and encourage discussions around health Hybrid Working Our office model that combines work-from-home with in-house work out of luxurious co-working spaces is so flexible & unique that it has been featured in the BBC Professional Training We want to see you grow with us so we allocate budgets for professional training and skill development courses besides organizing in-house training sessions We power you with the best laptops/screens or anything else that you may need to work comfortably from wherever you are Eco-friendly commute Although we only ask you to come to the office only twice a week (when possible), we do have a 'bike to work' scheme that makes your commute green Culture club We sure know how to have fun at NOVOS! Our culture committee plans fantastic events like company dinners at fancy restaurants, day outs and much more Discounts From sofas to cakes - enjoy online shopping with attractive discounts from our clients and associates exclusively for team NOVOS NOVOS' Company Culture in News We're eCommerce specialists for a reason, get in touch with us today and find out more. Name (Required) Email (Required) Company (Required) Website Where did you hear about us? If other, please specify How can we help? I'd love to be sent your monthly newsletter for eCom tips, news and advice Cyber warning: NOVOS () is not affiliated with any other third party company and will never contact you other than from a legitimate email.
Research Engineer, Machine Learning Geometry page is loaded Research Engineer, Machine Learning Geometry Apply locations London, GBR time type Full time posted on Posted 2 Days Ago job requisition id 24WD78057 Job Requisition ID # 24WD78057 Position Overview The work we do at Autodesk touches nearly every person on the planet. By creating software tools for making buildings, machines, and even the latest movies, we influence and empower some of the most creative people in the world. As a Machine Learning (Geometry) Engineer at Autodesk Research, you will be working side-by-side with world-class researchers and engineers to build new ML-powered product features to help our customers imagine, design, and make a better world. You are an ML software engineer who is passionate about solving problems and building things. You have experience building ML models involving geometric processing. You are excited to collaborate with AI researchers to build state-of-the-art generative AI features in Autodesk products. You are comfortable working at the intersection of research & product. Location: UK You will report to: Senior Manager Research Engineering Autodesk is a flexible hybrid-first company, allowing workers to work remotely, in an office, or a mix of both. Responsibilities Collaborate on our projects at the intersection of research and product with a diverse, global team of researchers and engineers Write robust, testable code that is well documented and easy to understand Analyse errors and provide solutions to problems that arise Present the results of your work to collaborators and leadership Geometric data processing ML model training and deployment Minimum Qualifications BSc or MSc in Computer Science, or equivalent industry experience Experience with software version control, unit tests, and deployment pipelines Experience with geometry generative models, transformer-based sequence completion models, tokenization and related geometry processing, and boundary representation geometry Good coding skills in C++ and Python Excellent documenting code, architectures, and experiments Preferred Qualifications Experience with cloud services & architectures (AWS, Azure, etc.) Knowledge of the design, manufacturing, AEC, or media & entertainment industries Experience with Autodesk or similar products (CAD, CAE, CAM, etc.) The Ideal Candidate You are a self-starter with initiative to search for solutions and work on problems with minimal supervision Comfortable building prototypes from scratch and writing maintainable code within existing codebases You are.curious, creative, and like to problem solve and excited to learn & develop new technologies A fast learner & excellent communicator who can collaborate across global locations Comfortable working in newly forming ambiguous areas where learning and adaptability are key skills Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers. When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us! Salary transparency Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package. Diversity & Belonging We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). Shape the world, shape your future Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers. When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
May 18, 2024
Full time
Research Engineer, Machine Learning Geometry page is loaded Research Engineer, Machine Learning Geometry Apply locations London, GBR time type Full time posted on Posted 2 Days Ago job requisition id 24WD78057 Job Requisition ID # 24WD78057 Position Overview The work we do at Autodesk touches nearly every person on the planet. By creating software tools for making buildings, machines, and even the latest movies, we influence and empower some of the most creative people in the world. As a Machine Learning (Geometry) Engineer at Autodesk Research, you will be working side-by-side with world-class researchers and engineers to build new ML-powered product features to help our customers imagine, design, and make a better world. You are an ML software engineer who is passionate about solving problems and building things. You have experience building ML models involving geometric processing. You are excited to collaborate with AI researchers to build state-of-the-art generative AI features in Autodesk products. You are comfortable working at the intersection of research & product. Location: UK You will report to: Senior Manager Research Engineering Autodesk is a flexible hybrid-first company, allowing workers to work remotely, in an office, or a mix of both. Responsibilities Collaborate on our projects at the intersection of research and product with a diverse, global team of researchers and engineers Write robust, testable code that is well documented and easy to understand Analyse errors and provide solutions to problems that arise Present the results of your work to collaborators and leadership Geometric data processing ML model training and deployment Minimum Qualifications BSc or MSc in Computer Science, or equivalent industry experience Experience with software version control, unit tests, and deployment pipelines Experience with geometry generative models, transformer-based sequence completion models, tokenization and related geometry processing, and boundary representation geometry Good coding skills in C++ and Python Excellent documenting code, architectures, and experiments Preferred Qualifications Experience with cloud services & architectures (AWS, Azure, etc.) Knowledge of the design, manufacturing, AEC, or media & entertainment industries Experience with Autodesk or similar products (CAD, CAE, CAM, etc.) The Ideal Candidate You are a self-starter with initiative to search for solutions and work on problems with minimal supervision Comfortable building prototypes from scratch and writing maintainable code within existing codebases You are.curious, creative, and like to problem solve and excited to learn & develop new technologies A fast learner & excellent communicator who can collaborate across global locations Comfortable working in newly forming ambiguous areas where learning and adaptability are key skills Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers. When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us! Salary transparency Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package. Diversity & Belonging We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). Shape the world, shape your future Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers. When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
You might have thought that as Technology Partner of the Year 2023 our team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you d be wrong. Yes, we are all incredibly proud of our achievements, BUT we re insanely ambitious, full of new ideas, and we re ONLY JUST getting started. We want YOU to come and join the team as we innovate. Are you ready for your next mission? If so, we d love to hear from you Role Info: .Net Developer - Strong SQL (Implementations Team) Remote Working Up to £50,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: SQL, T-SQL, .NET Core, Azure, Applications Development and Maintenance, Data Imports, Configuration Technical Support, Excellent Communication, About us: We are the UK s leading provider of Award-Winning HR cloud technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . The Opportunity: We are seeking a skilled Developer with proficiency in SQL (Microsoft SQL Server) and experience with .NET Core and Azure to join our implementations team. The successful candidate will be instrumental in setting up and configuring our award-winning product for new clients, primarily focusing on writing, and maintaining SQL scripts for data import. Where you ll add value: + Develop, optimize, and maintain T-SQL scripts for client data import. + Configure and set up our product suite for new clients, ensuring seamless integration. + Work with .NET Core for application development and maintenance as needed. + Utilize Azure services and tools to enhance product performance and scalability. + Collaborate with cross-functional teams to understand client requirements and deliver tailored solutions. + Provide technical support and troubleshooting for data related issues. + Document all processes and maintain a high standard of code quality. About you: Essential: + Strong expertise in T-SQL with a proven track record of creating Stored Procedures, querying, cleaning, and importing datasets. + Familiarity with .NET Core framework and C# programming. + Experience with Azure cloud services and deployment. + Excellent problem-solving abilities and attention to detail. + Strong communication skills and ability to work effectively in a remote setting. Nice to Haves: + Experience with SQL Server Integration Services (SSIS) or similar ETL tools. + Understanding of Authentication via SSO + Experience with Infrastructure as Code (Azure ARM / Bicep) What s on Offer: + A fully remote work environment + A collaborative culture with a rapidly growing team + Opportunities for professional growth and development + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Development Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
May 18, 2024
Full time
You might have thought that as Technology Partner of the Year 2023 our team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you d be wrong. Yes, we are all incredibly proud of our achievements, BUT we re insanely ambitious, full of new ideas, and we re ONLY JUST getting started. We want YOU to come and join the team as we innovate. Are you ready for your next mission? If so, we d love to hear from you Role Info: .Net Developer - Strong SQL (Implementations Team) Remote Working Up to £50,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: SQL, T-SQL, .NET Core, Azure, Applications Development and Maintenance, Data Imports, Configuration Technical Support, Excellent Communication, About us: We are the UK s leading provider of Award-Winning HR cloud technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . The Opportunity: We are seeking a skilled Developer with proficiency in SQL (Microsoft SQL Server) and experience with .NET Core and Azure to join our implementations team. The successful candidate will be instrumental in setting up and configuring our award-winning product for new clients, primarily focusing on writing, and maintaining SQL scripts for data import. Where you ll add value: + Develop, optimize, and maintain T-SQL scripts for client data import. + Configure and set up our product suite for new clients, ensuring seamless integration. + Work with .NET Core for application development and maintenance as needed. + Utilize Azure services and tools to enhance product performance and scalability. + Collaborate with cross-functional teams to understand client requirements and deliver tailored solutions. + Provide technical support and troubleshooting for data related issues. + Document all processes and maintain a high standard of code quality. About you: Essential: + Strong expertise in T-SQL with a proven track record of creating Stored Procedures, querying, cleaning, and importing datasets. + Familiarity with .NET Core framework and C# programming. + Experience with Azure cloud services and deployment. + Excellent problem-solving abilities and attention to detail. + Strong communication skills and ability to work effectively in a remote setting. Nice to Haves: + Experience with SQL Server Integration Services (SSIS) or similar ETL tools. + Understanding of Authentication via SSO + Experience with Infrastructure as Code (Azure ARM / Bicep) What s on Offer: + A fully remote work environment + A collaborative culture with a rapidly growing team + Opportunities for professional growth and development + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Development Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Principal Digital Forensic Investigator Based in Leicester Permanent opportunity £50,000 - £60,000 per annum DOE Benefits packaged included Please note this role requires you to gain Security Clearance Job Description Main Responsibilities Conduct forensically sound acquisitions, analysis and examinations of computer systems and mobile devices and associated media, either on-site or in the lab, ensuring continuity of all exhibits and maintaining integrity throughout. Secure and retrieve data from computer systems in accordance with ACPO guidelines, utilising proprietary and bespoke software, in order to preserve evidence gathered during the course of investigations. To record the details of analysis and investigations undertaken and maintain the confidentiality of this information. To liaise with other bodies or agencies as and when required. To ensure the work meets quality standards in providing a service to all clients; to report or escalate issues, as appropriate, to the Digital Forensics Manager. Assist with the maintenance of IS0 9001, ISO 27001, ISO 17025 and FSR Codes. Prepare detailed reports, statements and exhibits to a standard suitable for use in criminal or civil court in support of these investigations. To present evidence in court in a clear and comprehensive manner. To ensure that appropriate security and access control of forensic tools, systems and evidence is maintained at all times. To develop experience and detailed technical knowledge of current technology and the wide variety of tools and techniques used to assist in the acquisition and analysis of evidence and the identification and recovery of data. Attend seminars and classes for training in specialised forensic software applications, forensic analysis techniques and other specialised areas. To assist in the training and development of any investigator or technician, when required to do so. Conduct and assist on complex cases beyond the competency of junior investigators. Work with Digital Forensics Manager to determine the best forensic analysis strategy required. To maintain professional liaison and membership in professional organisations for cross-feed of technical information. Candidates will be required to travel on business from time to time. A valid passport will, therefore, be required and a full UK driving licence. Skills and Experience At least 7 years of experience in undertaking digital forensic analysis of computers and mobile devices for Criminal or Corporate cases. Educated to degree level or with equivalent work-related experience. You must have expert level with main stream forensic software and will ideally have undertaken training to expert level (at least) in one or all of the following, EnCase, FTK, X-Ways, NUIX, Magnet Axiom, Cellebrite UFED and MSAB XRY. Ability to communicate at all levels, adapting the style of communication to meet the needs of the audience. Ability to remain calm and controlled and maintain good performance within a mission-critical service area. Ability to effectively plan and coordinate projects. Excellent written and verbal communication skills. Ability to work in a multi-discipline team responsible for providing Forensic Services. Demonstrate a high level of accuracy and attention to detail. Ability to absorb, understand and apply new Forensic Science Regulatory requirements Demonstrate a flexible approach to work and a high level of self-motivation. Ability to exercise discretion and confidentiality. Possess excellent IT skills and demonstrate competency in a number of systems and applications.
May 18, 2024
Full time
Principal Digital Forensic Investigator Based in Leicester Permanent opportunity £50,000 - £60,000 per annum DOE Benefits packaged included Please note this role requires you to gain Security Clearance Job Description Main Responsibilities Conduct forensically sound acquisitions, analysis and examinations of computer systems and mobile devices and associated media, either on-site or in the lab, ensuring continuity of all exhibits and maintaining integrity throughout. Secure and retrieve data from computer systems in accordance with ACPO guidelines, utilising proprietary and bespoke software, in order to preserve evidence gathered during the course of investigations. To record the details of analysis and investigations undertaken and maintain the confidentiality of this information. To liaise with other bodies or agencies as and when required. To ensure the work meets quality standards in providing a service to all clients; to report or escalate issues, as appropriate, to the Digital Forensics Manager. Assist with the maintenance of IS0 9001, ISO 27001, ISO 17025 and FSR Codes. Prepare detailed reports, statements and exhibits to a standard suitable for use in criminal or civil court in support of these investigations. To present evidence in court in a clear and comprehensive manner. To ensure that appropriate security and access control of forensic tools, systems and evidence is maintained at all times. To develop experience and detailed technical knowledge of current technology and the wide variety of tools and techniques used to assist in the acquisition and analysis of evidence and the identification and recovery of data. Attend seminars and classes for training in specialised forensic software applications, forensic analysis techniques and other specialised areas. To assist in the training and development of any investigator or technician, when required to do so. Conduct and assist on complex cases beyond the competency of junior investigators. Work with Digital Forensics Manager to determine the best forensic analysis strategy required. To maintain professional liaison and membership in professional organisations for cross-feed of technical information. Candidates will be required to travel on business from time to time. A valid passport will, therefore, be required and a full UK driving licence. Skills and Experience At least 7 years of experience in undertaking digital forensic analysis of computers and mobile devices for Criminal or Corporate cases. Educated to degree level or with equivalent work-related experience. You must have expert level with main stream forensic software and will ideally have undertaken training to expert level (at least) in one or all of the following, EnCase, FTK, X-Ways, NUIX, Magnet Axiom, Cellebrite UFED and MSAB XRY. Ability to communicate at all levels, adapting the style of communication to meet the needs of the audience. Ability to remain calm and controlled and maintain good performance within a mission-critical service area. Ability to effectively plan and coordinate projects. Excellent written and verbal communication skills. Ability to work in a multi-discipline team responsible for providing Forensic Services. Demonstrate a high level of accuracy and attention to detail. Ability to absorb, understand and apply new Forensic Science Regulatory requirements Demonstrate a flexible approach to work and a high level of self-motivation. Ability to exercise discretion and confidentiality. Possess excellent IT skills and demonstrate competency in a number of systems and applications.
Abingdon Rd, Culham, UK Full-time Salary: £49,396 to £52,293 (inclusive of MPP) + excellent benefits including outstanding pension Division: Computing Site Location: UKAEA Culham, Oxfordshire Confirmed Grade: Level 5 Department: Computational Science and Engineering Company Description By 2050, the planet could be using twice as much electricity compared to today. Are you interested in contributing and helping to shape the future of the world's energy? If so, read on. Fusion, the process that powers the Sun and Stars, is one of the most promising options for generating the cleaner, carbon-free energy that our world badly needs. UKAEA leads the way in realising fusion energy, partnering with industry and research for groundbreaking advancements. Our goal is to bring fusion electricity to the grid, supported by tomorrow's power stations. In pursuit of our mission UKAEA embraces core values of innovation, commitment, trust and collaboration. As an employee of UKAEA you will benefit from: Outstanding defined benefit pension scheme, details of which can be found at the end of this advert. Corporate bonus scheme up to 7% and a Relocation allowance (if eligible). Flexible working options including family friendly policies and the right to request flexible working from the start of your employment. Employee Assistance Programme and trained Mental Health First Aiders. Generous annual leave allowance starting with 25 days, plus 3 days Christmas closure and 2.5 privilege days, in addition to UK bank holidays. Wide range of career development opportunities . A vibrant culture committed to equality and being fully inclusive . The salary for this role is level 5 - £46,293 plus Market Premium Payment (MPP) of £6,000). Job Description UKAEA's pay arrangements and grading structure are currently under review as part of a transformation project and proposed multi-year pay deal. UKAEA aims to introduce a new grading structure in 2024. This will enable us to lead the delivery of sustainable fusion energy and maximise the scientific and economic benefit. Now is a great time to join the Organisation and be part of the journey. This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions. The Role Are you looking for an exciting opportunity to make a difference? Join our team and contribute to the future of fusion energy. The Computing Division at UKAEA plays a vital role in fusion reactor research, covering HPC, data solutions, algorithm development, and AI. This role, within the plasma simulation group, applies modern computational methods to areas of plasma physics. We collaborate closely with specialists in the plasma division and are aiming to expand partnerships with institutions in the US and Europe. Key research areas include developing new simulation capabilities, utilising machine learning for reactor design, and deploying uncertainty quantification tools. Candidates need a background in plasma physics or a closely related discipline, plus experience in scientific computing and/or knowledge of machine learning. The roles may involve the opportunity for an extended secondment to a partner institution. Responsibilities: Lead and contribute to new code development under the group leader's direction, conducting detailed code analysis and performance evaluations. Conduct research into novel numerical techniques applicable to fusion and related fields, managing the migration of codes to new computing architectures and evaluating their effectiveness. Develop innovative techniques at the intersection of HPC and AI/ML for exascale computing, ensuring scalable training, deployment, and evaluation of machine learning models. Collaborate with national and international partners to optimise codes for peta- and exa-scale systems, evaluate novel computing architectures, and lead efforts in performance portability to drive future advancements. Qualifications Essential Requirements: Doctoral degree in a computational, mathematical, or physical science discipline (or equivalent experience). Established knowledge of plasma physics and fusion energy. Demonstrable experience with compiled level languages (e.g., C++, Fortran, C) or advanced scripting languages (Julia, R, Python). A solid foundation in either numerical methods, high performance computing, scientific software engineering or machine learning. An established track record of research publication or high-quality software development. Experience in leading a small team either as project or technical manager. Additional Information For a full list of benefits and to apply, select the apply button to be taken through to the UKAEA careers pages. We welcome applications from under-represented groups, particularly individuals from black and other ethnic minority backgrounds, people with disabilities, and women. Our Executive team, supported by our 'Equality, Diversity and Inclusion' (EDI) Partner and Inclusion Ambassadors, actively promotes EDI and takes steps to increase diversity within our organization. We reinforce best practices in recruitment and selection and evaluate approaches to remove barriers to success. Please note that vacancies are generally advertised for 4 weeks but may close earlier if we receive a large number of applications.
May 18, 2024
Full time
Abingdon Rd, Culham, UK Full-time Salary: £49,396 to £52,293 (inclusive of MPP) + excellent benefits including outstanding pension Division: Computing Site Location: UKAEA Culham, Oxfordshire Confirmed Grade: Level 5 Department: Computational Science and Engineering Company Description By 2050, the planet could be using twice as much electricity compared to today. Are you interested in contributing and helping to shape the future of the world's energy? If so, read on. Fusion, the process that powers the Sun and Stars, is one of the most promising options for generating the cleaner, carbon-free energy that our world badly needs. UKAEA leads the way in realising fusion energy, partnering with industry and research for groundbreaking advancements. Our goal is to bring fusion electricity to the grid, supported by tomorrow's power stations. In pursuit of our mission UKAEA embraces core values of innovation, commitment, trust and collaboration. As an employee of UKAEA you will benefit from: Outstanding defined benefit pension scheme, details of which can be found at the end of this advert. Corporate bonus scheme up to 7% and a Relocation allowance (if eligible). Flexible working options including family friendly policies and the right to request flexible working from the start of your employment. Employee Assistance Programme and trained Mental Health First Aiders. Generous annual leave allowance starting with 25 days, plus 3 days Christmas closure and 2.5 privilege days, in addition to UK bank holidays. Wide range of career development opportunities . A vibrant culture committed to equality and being fully inclusive . The salary for this role is level 5 - £46,293 plus Market Premium Payment (MPP) of £6,000). Job Description UKAEA's pay arrangements and grading structure are currently under review as part of a transformation project and proposed multi-year pay deal. UKAEA aims to introduce a new grading structure in 2024. This will enable us to lead the delivery of sustainable fusion energy and maximise the scientific and economic benefit. Now is a great time to join the Organisation and be part of the journey. This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions. The Role Are you looking for an exciting opportunity to make a difference? Join our team and contribute to the future of fusion energy. The Computing Division at UKAEA plays a vital role in fusion reactor research, covering HPC, data solutions, algorithm development, and AI. This role, within the plasma simulation group, applies modern computational methods to areas of plasma physics. We collaborate closely with specialists in the plasma division and are aiming to expand partnerships with institutions in the US and Europe. Key research areas include developing new simulation capabilities, utilising machine learning for reactor design, and deploying uncertainty quantification tools. Candidates need a background in plasma physics or a closely related discipline, plus experience in scientific computing and/or knowledge of machine learning. The roles may involve the opportunity for an extended secondment to a partner institution. Responsibilities: Lead and contribute to new code development under the group leader's direction, conducting detailed code analysis and performance evaluations. Conduct research into novel numerical techniques applicable to fusion and related fields, managing the migration of codes to new computing architectures and evaluating their effectiveness. Develop innovative techniques at the intersection of HPC and AI/ML for exascale computing, ensuring scalable training, deployment, and evaluation of machine learning models. Collaborate with national and international partners to optimise codes for peta- and exa-scale systems, evaluate novel computing architectures, and lead efforts in performance portability to drive future advancements. Qualifications Essential Requirements: Doctoral degree in a computational, mathematical, or physical science discipline (or equivalent experience). Established knowledge of plasma physics and fusion energy. Demonstrable experience with compiled level languages (e.g., C++, Fortran, C) or advanced scripting languages (Julia, R, Python). A solid foundation in either numerical methods, high performance computing, scientific software engineering or machine learning. An established track record of research publication or high-quality software development. Experience in leading a small team either as project or technical manager. Additional Information For a full list of benefits and to apply, select the apply button to be taken through to the UKAEA careers pages. We welcome applications from under-represented groups, particularly individuals from black and other ethnic minority backgrounds, people with disabilities, and women. Our Executive team, supported by our 'Equality, Diversity and Inclusion' (EDI) Partner and Inclusion Ambassadors, actively promotes EDI and takes steps to increase diversity within our organization. We reinforce best practices in recruitment and selection and evaluate approaches to remove barriers to success. Please note that vacancies are generally advertised for 4 weeks but may close earlier if we receive a large number of applications.