Head of Finance Systems Transformation Programme
Job reference: REQ000687
24 Month Fixed Term Contract
£52,303 - ££62,763pa
Woking GU21 4LL / Hybrid Working
This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.
If you have successfully managed and led IT system implementations this is a tremendous opportunity to use your skills to save our planet. There has never been a more important time to join the fight for our world and as Finance Systems Programme Manager for the world’s leading independent conservation organisation you can play a vital role in the battle for nature.
WWF UK has grown significantly in the last four years and as Finance Systems Programme Manager you will focus on implementing new finance systems to facilitate the financial management and reporting we now need and which is critical to the organisation’s ability to ensure maximum impact from the use of funds. We will look to you to deliver new finance, procurement and grant management systems. You will take responsibility for the effective management of implementation projects from initial discovery through to Go Live and beyond.
You will ensure projects are delivered within budget, on time and that main requirements and objectives for each system are successfully met. You will also oversee the work of implementation partners, manage stakeholder communications and escalate large-scale issues if needed. You will manage resources and ensure users are adequately equipped and trained to optimise systems use too. Important will be the ability to solve project-related problems and to keep the organisation on track.
For this critical role, you must have significant experience of successfully managing and leading IT system implementations, preferably with finance systems implementation projects. Comfortable helping organisations and teams with transformation or change management projects, you will be used to managing multiple stakeholders and leading project teams. You will also possess strong interpersonal, communication and influencing skills. You will also be used to managing budgets and resources as well as overseeing supplier partners.
Experience of implementing MS Dynamics Business Central as a finance system would be an advantage as would a project management qualification.
If you are excited by the opportunity to deliver multiple complex IT projects while building a movement for nature, we would love to hear from you. Please visit our website via the link, complete the online registration and submit a copy of your up-to-date CV with the Supporting Statement highlighting what makes you a good fit for us.
Application closing date : 11/02/2024
WWF UK are committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
WWF-UK believes anyone who is involved in our work or connected to it, especially children, should be safe from harm. Our first priority will always be to safeguard anyone at risk of harm or abuse. WWF-UK operates robust recruitment practices to ensure candidates for all roles are suitable. Our process includes values-based questions during interviews and annual performance reviews, reference checks that we verify orally, criminal records checks (at the appropriate level) and pre-employment declarations. We do not tolerate any form of abuse or exploitation and act robustly to any allegations or concerns.
Our world needs you like never before. We are the first generation to know we are destroying the world and we could be the last that can do anything about it. We are looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.
Jan 25, 2024
Full time
Head of Finance Systems Transformation Programme
Job reference: REQ000687
24 Month Fixed Term Contract
£52,303 - ££62,763pa
Woking GU21 4LL / Hybrid Working
This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.
If you have successfully managed and led IT system implementations this is a tremendous opportunity to use your skills to save our planet. There has never been a more important time to join the fight for our world and as Finance Systems Programme Manager for the world’s leading independent conservation organisation you can play a vital role in the battle for nature.
WWF UK has grown significantly in the last four years and as Finance Systems Programme Manager you will focus on implementing new finance systems to facilitate the financial management and reporting we now need and which is critical to the organisation’s ability to ensure maximum impact from the use of funds. We will look to you to deliver new finance, procurement and grant management systems. You will take responsibility for the effective management of implementation projects from initial discovery through to Go Live and beyond.
You will ensure projects are delivered within budget, on time and that main requirements and objectives for each system are successfully met. You will also oversee the work of implementation partners, manage stakeholder communications and escalate large-scale issues if needed. You will manage resources and ensure users are adequately equipped and trained to optimise systems use too. Important will be the ability to solve project-related problems and to keep the organisation on track.
For this critical role, you must have significant experience of successfully managing and leading IT system implementations, preferably with finance systems implementation projects. Comfortable helping organisations and teams with transformation or change management projects, you will be used to managing multiple stakeholders and leading project teams. You will also possess strong interpersonal, communication and influencing skills. You will also be used to managing budgets and resources as well as overseeing supplier partners.
Experience of implementing MS Dynamics Business Central as a finance system would be an advantage as would a project management qualification.
If you are excited by the opportunity to deliver multiple complex IT projects while building a movement for nature, we would love to hear from you. Please visit our website via the link, complete the online registration and submit a copy of your up-to-date CV with the Supporting Statement highlighting what makes you a good fit for us.
Application closing date : 11/02/2024
WWF UK are committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
WWF-UK believes anyone who is involved in our work or connected to it, especially children, should be safe from harm. Our first priority will always be to safeguard anyone at risk of harm or abuse. WWF-UK operates robust recruitment practices to ensure candidates for all roles are suitable. Our process includes values-based questions during interviews and annual performance reviews, reference checks that we verify orally, criminal records checks (at the appropriate level) and pre-employment declarations. We do not tolerate any form of abuse or exploitation and act robustly to any allegations or concerns.
Our world needs you like never before. We are the first generation to know we are destroying the world and we could be the last that can do anything about it. We are looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.
Repton School
Repton School, Willington Road, Repton, Derby, UK
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
Oct 02, 2023
Full time
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
About us:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.
At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.
The role:
You will be responsible for the delivery of high-quality Data Analytics apprenticeship training and assessment on our work-based learning contract.
37 hours per week
Permanent
£31,498 - £36,642 per annum
Jubilee Court, Swansea, SA5
Key Responsibilities:
Plan and deliver training and assessments across a range of courses ensuring schemes/records of work, assignment schedules, are appropriate to the syllabus content and awarding body standards
Work with customers in industry to maintain and build relationships and to secure contracts with existing and new organisations
Meet regularly with learners as determined by the programme delivery to establish and maintain monitoring and review arrangements for students undertaking training.
About you:
Level 4 qualification or equivalent in Data Analytics
Commercial knowledge, experience and understanding of industry, including training needs
Creative, innovative and enthusiastic
Benefits for you:
28 days annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
Free Parking
A Local Government Pension Scheme with an average employer contribution of 21% (2023)
Free annual subscription to the Headspace Mindfulness app
Discounted study opportunities on College programmes
Hybrid Working
View more benefits here: https://www.gcs.ac.uk/recruitment/benefits-and-wellbeing
We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We particularly welcome applications from groups currently underrepresented within our organisation.
If you wish to continue your application journey using Welsh Language, please visit our Cymraeg site. We encourage Welsh Language applications as we recognise the importance of delivering services in Welsh, and the need to grow our bilingual workforce.
Gower College Swansea is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. Appointments are subject to an enhanced DBS check and require registration with the Education Workforce Council for Wales.
Appointments will normally be made to the bottom of the salary scale with annual increments on 1st August each year (subject to a start date before 1st February).
May 15, 2023
Full time
About us:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.
At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.
The role:
You will be responsible for the delivery of high-quality Data Analytics apprenticeship training and assessment on our work-based learning contract.
37 hours per week
Permanent
£31,498 - £36,642 per annum
Jubilee Court, Swansea, SA5
Key Responsibilities:
Plan and deliver training and assessments across a range of courses ensuring schemes/records of work, assignment schedules, are appropriate to the syllabus content and awarding body standards
Work with customers in industry to maintain and build relationships and to secure contracts with existing and new organisations
Meet regularly with learners as determined by the programme delivery to establish and maintain monitoring and review arrangements for students undertaking training.
About you:
Level 4 qualification or equivalent in Data Analytics
Commercial knowledge, experience and understanding of industry, including training needs
Creative, innovative and enthusiastic
Benefits for you:
28 days annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
Free Parking
A Local Government Pension Scheme with an average employer contribution of 21% (2023)
Free annual subscription to the Headspace Mindfulness app
Discounted study opportunities on College programmes
Hybrid Working
View more benefits here: https://www.gcs.ac.uk/recruitment/benefits-and-wellbeing
We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We particularly welcome applications from groups currently underrepresented within our organisation.
If you wish to continue your application journey using Welsh Language, please visit our Cymraeg site. We encourage Welsh Language applications as we recognise the importance of delivering services in Welsh, and the need to grow our bilingual workforce.
Gower College Swansea is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. Appointments are subject to an enhanced DBS check and require registration with the Education Workforce Council for Wales.
Appointments will normally be made to the bottom of the salary scale with annual increments on 1st August each year (subject to a start date before 1st February).
Hastoe Housing Association Limited
Marina Place, Hampton Wick, Kingston upon Thames KT1 4BH, UK
Salary: £35,406 - £39,340
Hours: 35 per week
Location: Hybrid – Home-based / Hampton Wick, KT1
Contract: Permanent
Benefits: 25 days annual leave plus 1.5 days complimentary leave, option to purchase additional annual leave, car leasing scheme, healthcare cash plan, pension plus many more.
Why Hastoe’s different
Are you passionate about data? Do you have an eye for detail? Then you could be the one to complete our Performance and IT Team? Now is a really exciting time to join the Hastoe family as we kick-start 2023 with plenty of interesting projects.
In return, we’ll offer support and training through your journey with us, as well as a great network of colleagues where a friendly face is never far away. As an award winning leading rural housing provider managing 7,500 sustainable, affordable homes, there’s always a new and exciting project happening at Hastoe, while our regular all-staff get togethers will allow you to connect and develop great relationships with your colleagues across the company.
What will you be doing?
Analysing requirements, developing, and maintaining reports, visualisations and dashboards in line with agreed Key Performance Indicator definitions for operational and management performance packs
Managing all regulatory returns for the business
Supporting the Data Governance strategy; working with data owners to develop and maintain key data controls, ensuring these controls are adhered to on a regular basis. Working with the business to ensure data reporting definitions are relevant to the business needs
Working closely with stakeholders to understand business objectives and data requirements
We’re looking for?
To be considered for this role you will have the following:
Previous experience in a Data Analyst or similar role, with proven experience ideally using Power BI
Strong T-Sql querying skills
Excellent attention to detail
Strong problem solving and critical thinking skills with the ability to solve issues utilising data
Excellent interpersonal, communication and relationship building skills
The ability to adapt and organise your workload to accommodate deadlines
If you have previous experience in using Housing Management systems then this is a bonus but it’s not essential to the role. You’ll receive full training on our in house systems when you join.
What you’ll get from us:
Training opportunities to develop your skills
A team of supportive colleagues
The opportunity to make your mark on our performance reporting
A personal note from hiring manager:
“Working in the Performance & IT Team at Hastoe is working at the center of our business. You will communicate and work with all our friendly and passionate employees. The Team is supportive and approachable, and we can’t wait to welcome our new Business Intelligence Analyst into the team”.
Application
Please send your CV and supporting statement to recruitment@hastoe.com by 5pm on Sunday 26 February 2023.
We will review CVs as they come in and carry out interviews throughout the recruitment process. We reserve the right to close this vacancy early should we find a suitable candidate so to avoid missing out, don’t delay in applying for this exciting new role.
Please note, CVs sent without a supporting statement will not be considered.
Your supporting statement should include:
Your motivations for applying for the role
How you meet the person specification
What attracts you to work for a Housing Association / what you enjoy about currently working for a Housing Association
If you’d like more information about the role or have any questions about the application process, please contact the HR Team at recruitment@hastoe.com or call 0208 973 0435.
This post is subject to background checks.
Feb 07, 2023
Full time
Salary: £35,406 - £39,340
Hours: 35 per week
Location: Hybrid – Home-based / Hampton Wick, KT1
Contract: Permanent
Benefits: 25 days annual leave plus 1.5 days complimentary leave, option to purchase additional annual leave, car leasing scheme, healthcare cash plan, pension plus many more.
Why Hastoe’s different
Are you passionate about data? Do you have an eye for detail? Then you could be the one to complete our Performance and IT Team? Now is a really exciting time to join the Hastoe family as we kick-start 2023 with plenty of interesting projects.
In return, we’ll offer support and training through your journey with us, as well as a great network of colleagues where a friendly face is never far away. As an award winning leading rural housing provider managing 7,500 sustainable, affordable homes, there’s always a new and exciting project happening at Hastoe, while our regular all-staff get togethers will allow you to connect and develop great relationships with your colleagues across the company.
What will you be doing?
Analysing requirements, developing, and maintaining reports, visualisations and dashboards in line with agreed Key Performance Indicator definitions for operational and management performance packs
Managing all regulatory returns for the business
Supporting the Data Governance strategy; working with data owners to develop and maintain key data controls, ensuring these controls are adhered to on a regular basis. Working with the business to ensure data reporting definitions are relevant to the business needs
Working closely with stakeholders to understand business objectives and data requirements
We’re looking for?
To be considered for this role you will have the following:
Previous experience in a Data Analyst or similar role, with proven experience ideally using Power BI
Strong T-Sql querying skills
Excellent attention to detail
Strong problem solving and critical thinking skills with the ability to solve issues utilising data
Excellent interpersonal, communication and relationship building skills
The ability to adapt and organise your workload to accommodate deadlines
If you have previous experience in using Housing Management systems then this is a bonus but it’s not essential to the role. You’ll receive full training on our in house systems when you join.
What you’ll get from us:
Training opportunities to develop your skills
A team of supportive colleagues
The opportunity to make your mark on our performance reporting
A personal note from hiring manager:
“Working in the Performance & IT Team at Hastoe is working at the center of our business. You will communicate and work with all our friendly and passionate employees. The Team is supportive and approachable, and we can’t wait to welcome our new Business Intelligence Analyst into the team”.
Application
Please send your CV and supporting statement to recruitment@hastoe.com by 5pm on Sunday 26 February 2023.
We will review CVs as they come in and carry out interviews throughout the recruitment process. We reserve the right to close this vacancy early should we find a suitable candidate so to avoid missing out, don’t delay in applying for this exciting new role.
Please note, CVs sent without a supporting statement will not be considered.
Your supporting statement should include:
Your motivations for applying for the role
How you meet the person specification
What attracts you to work for a Housing Association / what you enjoy about currently working for a Housing Association
If you’d like more information about the role or have any questions about the application process, please contact the HR Team at recruitment@hastoe.com or call 0208 973 0435.
This post is subject to background checks.
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Jun 12, 2022
Full time
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
About the Role
The post-holder will be expected to support development of the Centre’s networked PC servers and all the online services they provide. You will be required to maintain optimum configuration and performance of the servers, the supported applications they run and any databases they hold.
About You
Applicants must hold a degree in a relevant subject or have substantial relevant experience. You must have systems administration experience supporting core business platforms using Microsoft based technologies (AD, ADFS, DNS, DFS, DHCP, IIS, etc) and infrastructure including Citrix and VMware ESXi/vSAN. Strong knowledge in storage technologies/connectivity is essential. In addition, experience of supporting a Checkpoint Next Gen security firewalls is desirable. You should be well organised, with the ability to work under pressure and meet deadlines. You will have strong communication skills and a friendly, positive, customer service-orientated disposition.
About the Department
Applications are invited for the post of Research Systems Analyst (PC) for the Barts CR-UK Centre. The Centre comprises of the Barts Cancer Institute and the Centre for Cancer Prevention and is at the forefront of cancer research in the areas of haematological malignancy, pancreatic cancer, women’s cancers and male genitourinary cancers.
About Queen Mary
At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.
Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.
We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.
Benefits
We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.
The post is based at the Charterhouse Square Campus in London. It is full time (35 hours per week), permanent appointment, with an expected start date of 26/07/2021. The starting salary will be Grade 4, in the range of £34,220 - £40,194 per annum, inclusive of London Allowance.
Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.
Informal enquiries should be addressed to (Mohamed Ali) at mohamed.ali@qmul.ac.uk or on +44 (0) 020 7882 3547.
To apply for the role, please click the ‘apply’ button below.
The closing date for applications is 26th November 2021.
The School of Medicine and Athena SWAN Charter for Women in Science.
Valuing Diversity & Committed to Equality
Nov 16, 2021
Full time
About the Role
The post-holder will be expected to support development of the Centre’s networked PC servers and all the online services they provide. You will be required to maintain optimum configuration and performance of the servers, the supported applications they run and any databases they hold.
About You
Applicants must hold a degree in a relevant subject or have substantial relevant experience. You must have systems administration experience supporting core business platforms using Microsoft based technologies (AD, ADFS, DNS, DFS, DHCP, IIS, etc) and infrastructure including Citrix and VMware ESXi/vSAN. Strong knowledge in storage technologies/connectivity is essential. In addition, experience of supporting a Checkpoint Next Gen security firewalls is desirable. You should be well organised, with the ability to work under pressure and meet deadlines. You will have strong communication skills and a friendly, positive, customer service-orientated disposition.
About the Department
Applications are invited for the post of Research Systems Analyst (PC) for the Barts CR-UK Centre. The Centre comprises of the Barts Cancer Institute and the Centre for Cancer Prevention and is at the forefront of cancer research in the areas of haematological malignancy, pancreatic cancer, women’s cancers and male genitourinary cancers.
About Queen Mary
At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.
Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.
We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.
Benefits
We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.
The post is based at the Charterhouse Square Campus in London. It is full time (35 hours per week), permanent appointment, with an expected start date of 26/07/2021. The starting salary will be Grade 4, in the range of £34,220 - £40,194 per annum, inclusive of London Allowance.
Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.
Informal enquiries should be addressed to (Mohamed Ali) at mohamed.ali@qmul.ac.uk or on +44 (0) 020 7882 3547.
To apply for the role, please click the ‘apply’ button below.
The closing date for applications is 26th November 2021.
The School of Medicine and Athena SWAN Charter for Women in Science.
Valuing Diversity & Committed to Equality
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
Mar 06, 2021
Full time
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
Main purpose of the role The primary responsibility of this role is to manage the Technology Support Services (part of DTS team), responsible for effective management of IT systems, business applications & information; and adapt CIFF's IT systems and related operational procedures to be more efficient, effective, and streamlined across all locations. The role will involve working directly with the Head of DTS and India Operations, Change Delivery Programme Manager, Technical Architect, IT Analysts, main point of contact for third party services providers and a wide range of stakeholders across the organisation, to efficiently deliver the technology support services. The role requires effective management of IT systems and assets, delivery of fit-for-purpose IT services, management of technology support services team and to act in alignment with CIFF staff needs and system functionality to contribute to organisational policy. It also includes handling the global annual IT operations budgets and ensuring cost effectiveness. The role is crucial for creating and maintaining focus, enthusiasm, and momentum through effective leadership for technology support services team and building people-centric team ethos, enabling positive and productive environment for employees at work. The role also has line management responsibilities for the IT Analysts in the DTS team across locations and will be responsible for performance management and pay review related aspects of the team.The role holder will also be expected to deputise for the Head of Digital Technology Solutions specifically in relation to IT Service Delivery matters across any location in times of absence and where appropriate delegation is requested. Role's responsibilities Strategy & planning Prepare and present high-quality analysis and research, as required, to support the business needs in determining future strategic priorities and setting operational plans for IT support. Lead and deliver on the development of sustainable strategies related to global technology support services which fundamentally contributes to the realisation of DTS strategy and the associated digital and technology investments, alongside other team members. Delivery & performance Develop, set and drive objectives for the technology support services team, with a key focus on customer service and satisfaction. Accountable for team delivery against the agreed objectives and for the effectiveness and efficiency of technology support services across CIFF. Lead and deliver the overall technology support services portfolio, overall management for resourcing, budget control, communication, and implementation. Develop and maintain the required processes, tools, and templates, covering all the aspects of how team operates and how technology projects are planned, executed, and implemented to the organisation. Maintain essential IT operations, including business applications, IT infrastructure, servers, email systems, audio-visual equipment, and end user computing devices across all the operating offices. Own projects, solutions, and key responsibilities within a larger business initiative. Handle business-critical IT tasks and systems administration. Research and evaluate emerging technologies, hardware, and software and identify opportunities and make recommendations for effective and efficient use and adoption of IT systems across the organisation. Develop and implement of IT policies and best practice guides for the organisation. Direct line management for the technology support services team members, provide direction for the technology support services team members and identify the opportunities for team training and skills advancement. Conduct regular system audits and share regular operation system reports with senior staff. Oversee and determine the timeframes for major IT projects including system updates, upgrades, migrations, and outages. Third party supplier management for the technology support services portfolio across CIFF Track and maintain hardware and software inventory. Stakeholder and partner management Conduct rigorous research and evaluation of potential partners, using agreed corporate protocols and techniques, to assess their suitability and credentials for collaborating on technology initiatives. Apply CIFF's agreed account management disciplines and approaches in all dealings with vendors and stakeholders, to ensure productive and professional relationships are maintained in a coordinated and strategic manner. Collaborating with senior colleagues, help to develop strategic technical capabilities to support CIFF's field facing agenda. Membership and leadership of the team Be a role model to less experienced team members, demonstrating CIFF's leadership behaviours and providing mentorship to aid their growth. Adopt a coaching approach with colleagues which instills a culture of openness and trust, embraces diverse thinking, and encourages continuous improvement and learning. We operate a matrix structure so reporting lines can vary between specific aspects of the role. Qualifications & Experience Experience working in multi-site organisations, preferably international. ITIL and MS Administration / Azure / Power Platform Certification. Excellent knowledge and experience on technical management, information analysis and of the following technologies: o Microsoft 365 including Exchange, SharePoint, OneDrive, and Teams o Microsoft Intune, Group Policy Management, Active Directory and Azure Active Directory o Microsoft Azure o Citrix ShareFile and Mimecast (mail gateway, Large File Send, Secure Messaging) o Networking Concepts and supporting product knowledge o Mobile Data Management and Telephony o Polycom based AV infrastructure. Self-starter with the ability to work and prioritise activities without supervision. Ability to manage expectations from the business and manage personnel. Educated to degree level, with appropriate specialist accreditation. Builds valuable partnerships/relationships based on shared goals, transparency, and mutual respect. Constantly seeks opportunities to improve and innovate, driving towards ever greater effectiveness and impact. Excellent communication & interpersonal skills, written, verbal & exceptional active listening skills, with a customer service mentality. Ability to clearly articulate messages to a variety of audiences using multi-channels. Able to effectively & collaboratively at all levels in an organisation influence other and move toward a common vision or goal. Forward-looking with a holistic approach and strong business acumen with an understanding of organisational issues and challenges. Good organisational skills with a natural inclination for planning strategy and tactics, problem-solving and root causes identification skills. Strong ability to prioritise, multitask and work independently, whilst maintaining the quality of work expected and meeting multiple deadlines as required. Flexible and adaptable; able to work in ambiguous situations, resilient and tenacious with a propensity to persevere. Is passionate about CIFF's mission, maintaining perspective on how daily actions contribute to improving the lives of children. Key working relationships CIFF CAO Head of DTS Change Delivery team IT Analysts Programme and Sector team SPOCs Management dimensions Responsibility for Technology support services team financial budget planning and tracking. The salary for this role is £80,000 per annum. Alongside a competitive salary, we offer a generous benefits package here at CIFF that includes, but is not limited to the following: Annual leave - 25 days per annum. Increasing by 1 day after each year of service, to a maximum of 30 days. Bonus - CIFF currently operates a discretionary bonus scheme. Training allowance Wellbeing allowance Life insurance Medical insurance Please submit your application on or before 27th May 2024.
May 18, 2024
Full time
Main purpose of the role The primary responsibility of this role is to manage the Technology Support Services (part of DTS team), responsible for effective management of IT systems, business applications & information; and adapt CIFF's IT systems and related operational procedures to be more efficient, effective, and streamlined across all locations. The role will involve working directly with the Head of DTS and India Operations, Change Delivery Programme Manager, Technical Architect, IT Analysts, main point of contact for third party services providers and a wide range of stakeholders across the organisation, to efficiently deliver the technology support services. The role requires effective management of IT systems and assets, delivery of fit-for-purpose IT services, management of technology support services team and to act in alignment with CIFF staff needs and system functionality to contribute to organisational policy. It also includes handling the global annual IT operations budgets and ensuring cost effectiveness. The role is crucial for creating and maintaining focus, enthusiasm, and momentum through effective leadership for technology support services team and building people-centric team ethos, enabling positive and productive environment for employees at work. The role also has line management responsibilities for the IT Analysts in the DTS team across locations and will be responsible for performance management and pay review related aspects of the team.The role holder will also be expected to deputise for the Head of Digital Technology Solutions specifically in relation to IT Service Delivery matters across any location in times of absence and where appropriate delegation is requested. Role's responsibilities Strategy & planning Prepare and present high-quality analysis and research, as required, to support the business needs in determining future strategic priorities and setting operational plans for IT support. Lead and deliver on the development of sustainable strategies related to global technology support services which fundamentally contributes to the realisation of DTS strategy and the associated digital and technology investments, alongside other team members. Delivery & performance Develop, set and drive objectives for the technology support services team, with a key focus on customer service and satisfaction. Accountable for team delivery against the agreed objectives and for the effectiveness and efficiency of technology support services across CIFF. Lead and deliver the overall technology support services portfolio, overall management for resourcing, budget control, communication, and implementation. Develop and maintain the required processes, tools, and templates, covering all the aspects of how team operates and how technology projects are planned, executed, and implemented to the organisation. Maintain essential IT operations, including business applications, IT infrastructure, servers, email systems, audio-visual equipment, and end user computing devices across all the operating offices. Own projects, solutions, and key responsibilities within a larger business initiative. Handle business-critical IT tasks and systems administration. Research and evaluate emerging technologies, hardware, and software and identify opportunities and make recommendations for effective and efficient use and adoption of IT systems across the organisation. Develop and implement of IT policies and best practice guides for the organisation. Direct line management for the technology support services team members, provide direction for the technology support services team members and identify the opportunities for team training and skills advancement. Conduct regular system audits and share regular operation system reports with senior staff. Oversee and determine the timeframes for major IT projects including system updates, upgrades, migrations, and outages. Third party supplier management for the technology support services portfolio across CIFF Track and maintain hardware and software inventory. Stakeholder and partner management Conduct rigorous research and evaluation of potential partners, using agreed corporate protocols and techniques, to assess their suitability and credentials for collaborating on technology initiatives. Apply CIFF's agreed account management disciplines and approaches in all dealings with vendors and stakeholders, to ensure productive and professional relationships are maintained in a coordinated and strategic manner. Collaborating with senior colleagues, help to develop strategic technical capabilities to support CIFF's field facing agenda. Membership and leadership of the team Be a role model to less experienced team members, demonstrating CIFF's leadership behaviours and providing mentorship to aid their growth. Adopt a coaching approach with colleagues which instills a culture of openness and trust, embraces diverse thinking, and encourages continuous improvement and learning. We operate a matrix structure so reporting lines can vary between specific aspects of the role. Qualifications & Experience Experience working in multi-site organisations, preferably international. ITIL and MS Administration / Azure / Power Platform Certification. Excellent knowledge and experience on technical management, information analysis and of the following technologies: o Microsoft 365 including Exchange, SharePoint, OneDrive, and Teams o Microsoft Intune, Group Policy Management, Active Directory and Azure Active Directory o Microsoft Azure o Citrix ShareFile and Mimecast (mail gateway, Large File Send, Secure Messaging) o Networking Concepts and supporting product knowledge o Mobile Data Management and Telephony o Polycom based AV infrastructure. Self-starter with the ability to work and prioritise activities without supervision. Ability to manage expectations from the business and manage personnel. Educated to degree level, with appropriate specialist accreditation. Builds valuable partnerships/relationships based on shared goals, transparency, and mutual respect. Constantly seeks opportunities to improve and innovate, driving towards ever greater effectiveness and impact. Excellent communication & interpersonal skills, written, verbal & exceptional active listening skills, with a customer service mentality. Ability to clearly articulate messages to a variety of audiences using multi-channels. Able to effectively & collaboratively at all levels in an organisation influence other and move toward a common vision or goal. Forward-looking with a holistic approach and strong business acumen with an understanding of organisational issues and challenges. Good organisational skills with a natural inclination for planning strategy and tactics, problem-solving and root causes identification skills. Strong ability to prioritise, multitask and work independently, whilst maintaining the quality of work expected and meeting multiple deadlines as required. Flexible and adaptable; able to work in ambiguous situations, resilient and tenacious with a propensity to persevere. Is passionate about CIFF's mission, maintaining perspective on how daily actions contribute to improving the lives of children. Key working relationships CIFF CAO Head of DTS Change Delivery team IT Analysts Programme and Sector team SPOCs Management dimensions Responsibility for Technology support services team financial budget planning and tracking. The salary for this role is £80,000 per annum. Alongside a competitive salary, we offer a generous benefits package here at CIFF that includes, but is not limited to the following: Annual leave - 25 days per annum. Increasing by 1 day after each year of service, to a maximum of 30 days. Bonus - CIFF currently operates a discretionary bonus scheme. Training allowance Wellbeing allowance Life insurance Medical insurance Please submit your application on or before 27th May 2024.
At EF World Journeys, we believe that the best way to learn about the world is to experience it. EF Go Ahead Tours and EF Ultimate Break are divisions of EF World Journeys, and we strive to make world travel easy. We want to empower travelers of all ages to get out there and experience something new on our guided tours. If you share this passion for opening the world, come work with us! On the Engineering team you'll join a group of engineers, product professionals, analysts, and UX/UI designers that build the applications and systems that make travel happen. We power every step of our customer's journey - from the e-commerce experience on the web, to creating personalized itineraries, to enhancing the travel experience through our mobile app. What you'll do As a Senior Salesforce Engineer, you will contribute to and support the systems that power our sales and service teams. In this role you will: Leverage Salesforce programming languages and frameworks (such as Apex, Visualforce Page, Aura, Lightning Web Components, and Sales Cloud products) to deliver strategic sales solutions Work with Engineering leadership to advise on process and developer experience changes that will help empower our engineering teams to work quickly, smoothly, and autonomously Continuously improve the design, quality, and performance of all aspects of our Salesforce footprint Collaborate frequently with other engineering teams to streamline Salesforce integrations with related systems (order management, customer service telephony, data warehouse, and more) Be a leader when it comes to Salesforce technology choices. You'll work with leadership and engineering teams to define, document, and evangelize best practices and help adopt and evolve the use of new offerings Who you are You are passionate about Salesforce development and thrive in a collaborative environment You have a strong aptitude and desire to learn new technologies, give and receive feedback, and grow outside of your comfort zone You are experienced in the Salesforce ecosystem of technologies and how they can empower a business, and can guide others to understand the best practices and appropriate usage of those technologies You are looking to grow, evolve, and improve engineering practices on your team and across the organization What you'll be doing on the World Journey's team Your first week, you will Onboard as an EF employee and World Journeys engineer - and maybe finish up some related paperwork Meet with your manager to set up the tech, the accounts, the meetings, and the relationships you'll need to be successful Meet your team and your team lead, explore our code, and start contributing some code of your own Your first month, you will Learn about our travel products and the business context of our projects, through trainings, guidance from your manager, and your own exploration Acquaint yourself with team processes, technical standards, and how we measure success, through trainings, guidance from your team lead, and your own contributions Begin shaping a professional development plan with your manager wherein you'll grow your technical and professional knowledge and build connections to peers across our teams Your first three months, you will Help define team goals to realize business opportunities, contribute to the strategy for achieving those goals, and own projects related to that work Collaborate across engineering domains to review work, help solve complex problems, and deepen your understanding of business offerings and engineering platforms Regularly meet with your manager to reflect on progress and sustain professional development Why you'll love working here Work in our beautiful Cambridge office or remote, where you'll enjoy comprehensive professional development, frequent social programming, and employee-run DEIB Resource Groups and clubs. You can expect: The opportunity to travel on one of our tours every year with no cost and no impact on your paid vacation. Four weeks paid vacation, ten paid holidays & two floating holidays. Robust professional growth opportunities including monthly trainings, workshops, and inspiring talks with global leaders and experts. 25% company match on your 401(k) contribution. Excellent medical, dental, and vision coverage, along with life and disability insurance. Paid international business travel. Wellness benefits and a yearly fitness reimbursement. EF program discounts include travel, language schools, childcare, and more. Dependent care, healthcare, and commuter flexible spending accounts (FSAs). Discounts at local venues and businesses. About EF Education First At EF, we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and themselves. Our culturally immersive education programs, focused on language, travel, cultural exchange, and academics, turn dreams into international opportunities. When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about, we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer, and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, parental status, identity, experience, and everything else that makes you unique. Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at .
May 18, 2024
Full time
At EF World Journeys, we believe that the best way to learn about the world is to experience it. EF Go Ahead Tours and EF Ultimate Break are divisions of EF World Journeys, and we strive to make world travel easy. We want to empower travelers of all ages to get out there and experience something new on our guided tours. If you share this passion for opening the world, come work with us! On the Engineering team you'll join a group of engineers, product professionals, analysts, and UX/UI designers that build the applications and systems that make travel happen. We power every step of our customer's journey - from the e-commerce experience on the web, to creating personalized itineraries, to enhancing the travel experience through our mobile app. What you'll do As a Senior Salesforce Engineer, you will contribute to and support the systems that power our sales and service teams. In this role you will: Leverage Salesforce programming languages and frameworks (such as Apex, Visualforce Page, Aura, Lightning Web Components, and Sales Cloud products) to deliver strategic sales solutions Work with Engineering leadership to advise on process and developer experience changes that will help empower our engineering teams to work quickly, smoothly, and autonomously Continuously improve the design, quality, and performance of all aspects of our Salesforce footprint Collaborate frequently with other engineering teams to streamline Salesforce integrations with related systems (order management, customer service telephony, data warehouse, and more) Be a leader when it comes to Salesforce technology choices. You'll work with leadership and engineering teams to define, document, and evangelize best practices and help adopt and evolve the use of new offerings Who you are You are passionate about Salesforce development and thrive in a collaborative environment You have a strong aptitude and desire to learn new technologies, give and receive feedback, and grow outside of your comfort zone You are experienced in the Salesforce ecosystem of technologies and how they can empower a business, and can guide others to understand the best practices and appropriate usage of those technologies You are looking to grow, evolve, and improve engineering practices on your team and across the organization What you'll be doing on the World Journey's team Your first week, you will Onboard as an EF employee and World Journeys engineer - and maybe finish up some related paperwork Meet with your manager to set up the tech, the accounts, the meetings, and the relationships you'll need to be successful Meet your team and your team lead, explore our code, and start contributing some code of your own Your first month, you will Learn about our travel products and the business context of our projects, through trainings, guidance from your manager, and your own exploration Acquaint yourself with team processes, technical standards, and how we measure success, through trainings, guidance from your team lead, and your own contributions Begin shaping a professional development plan with your manager wherein you'll grow your technical and professional knowledge and build connections to peers across our teams Your first three months, you will Help define team goals to realize business opportunities, contribute to the strategy for achieving those goals, and own projects related to that work Collaborate across engineering domains to review work, help solve complex problems, and deepen your understanding of business offerings and engineering platforms Regularly meet with your manager to reflect on progress and sustain professional development Why you'll love working here Work in our beautiful Cambridge office or remote, where you'll enjoy comprehensive professional development, frequent social programming, and employee-run DEIB Resource Groups and clubs. You can expect: The opportunity to travel on one of our tours every year with no cost and no impact on your paid vacation. Four weeks paid vacation, ten paid holidays & two floating holidays. Robust professional growth opportunities including monthly trainings, workshops, and inspiring talks with global leaders and experts. 25% company match on your 401(k) contribution. Excellent medical, dental, and vision coverage, along with life and disability insurance. Paid international business travel. Wellness benefits and a yearly fitness reimbursement. EF program discounts include travel, language schools, childcare, and more. Dependent care, healthcare, and commuter flexible spending accounts (FSAs). Discounts at local venues and businesses. About EF Education First At EF, we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and themselves. Our culturally immersive education programs, focused on language, travel, cultural exchange, and academics, turn dreams into international opportunities. When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about, we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer, and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, parental status, identity, experience, and everything else that makes you unique. Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at .
IT Service Desk Analyst 200 per day - Inside IR35 via Umbrella Location: Birmingham, West Midlands - Full time onsite 5 days per week - Excellent transport links Midlands based Service Desk resources are required to work on our financial services client's thriving desk until 17/9/24. The Service Desk Analyst will be required to cover the following- Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams Be the primary point of contact to accept Self Service requests/tickets, ensuring all the required data is captured, tickets are set to the correct priority level, assigned to the correct internal team for management or apply simple fixes Where demand is reduced, undertake ticket admin tasks such as call chase ups, keeping customers informed of progress and ensuring ticket closures carry the acceptance of the customer Required Skills/experience - Experience of working in a contact centre / IT Service Desk Experience of customer service Experience of ticket management including setting of priorities, capturing details and recording correctly Candidates must be UK based and have the right to work in the UK without any restrictions. If you are interested in the role and would like to apply, please do so by clicking the link, or contacting Jackie Dean at Jumar for immediate consideration. We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
May 18, 2024
Contractor
IT Service Desk Analyst 200 per day - Inside IR35 via Umbrella Location: Birmingham, West Midlands - Full time onsite 5 days per week - Excellent transport links Midlands based Service Desk resources are required to work on our financial services client's thriving desk until 17/9/24. The Service Desk Analyst will be required to cover the following- Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams Be the primary point of contact to accept Self Service requests/tickets, ensuring all the required data is captured, tickets are set to the correct priority level, assigned to the correct internal team for management or apply simple fixes Where demand is reduced, undertake ticket admin tasks such as call chase ups, keeping customers informed of progress and ensuring ticket closures carry the acceptance of the customer Required Skills/experience - Experience of working in a contact centre / IT Service Desk Experience of customer service Experience of ticket management including setting of priorities, capturing details and recording correctly Candidates must be UK based and have the right to work in the UK without any restrictions. If you are interested in the role and would like to apply, please do so by clicking the link, or contacting Jackie Dean at Jumar for immediate consideration. We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Tomorrow is a collection of companies that build better, faster, smarter solutions, to deliver exceptional digital experiences. Made up of some of the smartest minds, Tomorrow is shaping the future of digital experience, today. Found is a multi-award-winning digital growth agency whose vision is to be the agency of the future, now. Harnessing the efficiencies of technology and the future-thinking of a smart team of analysts, specialists, consultants and creatives, Found helps its clients grow their businesses online measurably, responsibly, and significantly. The Role The PPC Account Director is responsible for providing strategic leadership and guidance for your portfolio of clients. You will be responsible for owning the strategy and deliverables and building strong, successful relationships with your clients will be at the core of what you do. You will manage a team of talented PPC specialists, supporting, developing and nurturing the team to fulfil their full potential. You will identify new opportunities and implement new tactics to support the growth of the PPC team and the agency. ACCOUNT MANAGEMENT Act as a point of contact and escalation for all the assigned accounts within your team. Contribute to key meetings and provide support on all other meeting preparation and delivery. Develop and maintain close and productive client relationships as well as have the ability to identify new business opportunities from existing clients. Reviewing Quarterly Business Review and monthly meeting decks to ensure the correct insights around strategy and activity is being delivered to the client. Overseeing accounts to ensure all day to day requirements of account management are being completed such as dashboard accuracy, budget tracking, performance, deadlines met etc. are on track and accurate. STRATEGY OF ACCOUNTS Act as strategic lead for all PPC accounts under your remit, defining responsibilities, owning relationships and steering your team. Ensuring all accounts have a successful strategy and support PPC Account Managers in creating strategies that meet the client's objectives and KPIs. Overseeing monthly activity planning to ensure it is in line with client's strategy, and ensuring all relevant documents and tools such as digital plans, Asana etc, have been update and shared. Ensuring forecasts have been created and are regularly maintained. Leading integration to ensure the PPC team are working closely with the client, SEO and data teams to have clear and integrated performance planning and execution. Work with clients to set KPIs for campaigns and ensure performance is monitored closely against client goals and contractual requirements. Contribute to upsells, proposals and pitches with winning Paid Performance Media strategies that meet client's objectives. TEAM MANAGEMENT Understand the commercial requirements of your clients' businesses and determine strategies, and facilitate internal understanding, accordingly. Keeping up to date with recent algorithm & platform updates and news and adapting to improve process and deliverables. Manage the resourcing across accounts to ensure all tasks can be delivered within the hours available. Managing overburn across accounts and ensuring tasks are delivered within reasonable timeframes. Defining best practice and ensuring the team is operating in this way. Take a proactive approach to actively develop relationships with clients. Approachable, supportive and accountable for their own, the clients and the team's performance and outputs. Forward thinking and solutions orientated. Extremely collaborative across the agency. A strong leader, manager and mentor. Flexible Working - remote & flexible hours Personalised Career Development Summer hours on Friday + early finish on Fridays throughout the rest of the year Birthday day off + half a day leave throughout the year for extra celebrations Interchangeable bank holiday switch to celebrate the days important to you Employee Wellbeing Initiatives including Employee Assistance Programme Pension Bippit financial coaching Bupa Healthcare Enhanced parental leave Pregnancy loss and parental bereavement leave Compassionate leave Eye-care vouchers Summer and Christmas party Life Assurance & Income protection Cycle to work scheme Computer purchase scheme Regular lunch and learns Team socials Opportunities to attend conferences and industry events And more! We're a flexible employer so we're happy to hear from people who are looking to work fully remote. At Tomorrow, we embrace and support diversity, fostering a culture of inclusivity as we know it is fundamental to our mission to make digital experiences more engaging, connected and accountable. We're an equal opportunity employer and all applicants will be considered without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, nationality, neurodiversity
May 18, 2024
Full time
Tomorrow is a collection of companies that build better, faster, smarter solutions, to deliver exceptional digital experiences. Made up of some of the smartest minds, Tomorrow is shaping the future of digital experience, today. Found is a multi-award-winning digital growth agency whose vision is to be the agency of the future, now. Harnessing the efficiencies of technology and the future-thinking of a smart team of analysts, specialists, consultants and creatives, Found helps its clients grow their businesses online measurably, responsibly, and significantly. The Role The PPC Account Director is responsible for providing strategic leadership and guidance for your portfolio of clients. You will be responsible for owning the strategy and deliverables and building strong, successful relationships with your clients will be at the core of what you do. You will manage a team of talented PPC specialists, supporting, developing and nurturing the team to fulfil their full potential. You will identify new opportunities and implement new tactics to support the growth of the PPC team and the agency. ACCOUNT MANAGEMENT Act as a point of contact and escalation for all the assigned accounts within your team. Contribute to key meetings and provide support on all other meeting preparation and delivery. Develop and maintain close and productive client relationships as well as have the ability to identify new business opportunities from existing clients. Reviewing Quarterly Business Review and monthly meeting decks to ensure the correct insights around strategy and activity is being delivered to the client. Overseeing accounts to ensure all day to day requirements of account management are being completed such as dashboard accuracy, budget tracking, performance, deadlines met etc. are on track and accurate. STRATEGY OF ACCOUNTS Act as strategic lead for all PPC accounts under your remit, defining responsibilities, owning relationships and steering your team. Ensuring all accounts have a successful strategy and support PPC Account Managers in creating strategies that meet the client's objectives and KPIs. Overseeing monthly activity planning to ensure it is in line with client's strategy, and ensuring all relevant documents and tools such as digital plans, Asana etc, have been update and shared. Ensuring forecasts have been created and are regularly maintained. Leading integration to ensure the PPC team are working closely with the client, SEO and data teams to have clear and integrated performance planning and execution. Work with clients to set KPIs for campaigns and ensure performance is monitored closely against client goals and contractual requirements. Contribute to upsells, proposals and pitches with winning Paid Performance Media strategies that meet client's objectives. TEAM MANAGEMENT Understand the commercial requirements of your clients' businesses and determine strategies, and facilitate internal understanding, accordingly. Keeping up to date with recent algorithm & platform updates and news and adapting to improve process and deliverables. Manage the resourcing across accounts to ensure all tasks can be delivered within the hours available. Managing overburn across accounts and ensuring tasks are delivered within reasonable timeframes. Defining best practice and ensuring the team is operating in this way. Take a proactive approach to actively develop relationships with clients. Approachable, supportive and accountable for their own, the clients and the team's performance and outputs. Forward thinking and solutions orientated. Extremely collaborative across the agency. A strong leader, manager and mentor. Flexible Working - remote & flexible hours Personalised Career Development Summer hours on Friday + early finish on Fridays throughout the rest of the year Birthday day off + half a day leave throughout the year for extra celebrations Interchangeable bank holiday switch to celebrate the days important to you Employee Wellbeing Initiatives including Employee Assistance Programme Pension Bippit financial coaching Bupa Healthcare Enhanced parental leave Pregnancy loss and parental bereavement leave Compassionate leave Eye-care vouchers Summer and Christmas party Life Assurance & Income protection Cycle to work scheme Computer purchase scheme Regular lunch and learns Team socials Opportunities to attend conferences and industry events And more! We're a flexible employer so we're happy to hear from people who are looking to work fully remote. At Tomorrow, we embrace and support diversity, fostering a culture of inclusivity as we know it is fundamental to our mission to make digital experiences more engaging, connected and accountable. We're an equal opportunity employer and all applicants will be considered without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, nationality, neurodiversity
Do you have experience of delivering software systems and process improvements in a service delivery environment? Do you have HR/HCM systems experience and a good knowledge of HR subject matter? Let Informed Recruitment help you to achieve your potential with an exciting opportunity to progress your career as a HR Service Improvement Specialist to work as part of team in a client-driven company in the North-West. As a specialist provider of resource to the Property and Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of a modern digital environment within a company that is investing and developing within itself and its employees on a 12-month fixed term salaried contract. The purpose of your role will be to take responsibility for service improvement activity across HR Services with particular focus of maximising the efficiency and functionality of the HR software application, maintaining data accuracy, developing process improvements, and providing clear and up-to-date documentation and process guides. Day-to-day activities will also include gathering stakeholder input in order to improve the customer journey; promoting a self-service culture; delivering process, functionality, configuration and reporting changes; tracking, monitoring, and measuring benefits. Must Have Experience in a Service Improvement, Business Systems Analyst, Application Analyst capacity or any role that involved developing and implementing process and system improvements in a service delivery environment. Previous experience working with Cloud/SaaS HR & Payroll systems -such as, but not limited to, D365 Human Resources, SAP/Hana S/4 HCM, Oracle Fusion Cloud HCM , Workday HR, (url removed), Sage HR, MHR iTrent, Cezanne HR, Iris HR, Bamboo HR, or similar. Experience analysing data and analyse complex information to develop solutions and recommendations. Office 365 Nice to Have Process experience using Lean Six Sigma methodology. Change Management or Team Leading experience. Proficient in use of delivery and collaboration tools (DevOps, JIRA, Confluence, SharePoint, MS Teams, Skype) Any relevant certification, such as a PRINCE2 foundation, ITIL, BCS, Lean Six Sigma, vendor specific, etc. As an individual you will have excellent communication skills both verbally and written. You will be exceedingly organised, detail orientated, and autonomous with the ability to hit deadlines and provide clear reports without excessive supervision. Alongside a competitive salary you will receive an impressive benefits package that includes generous leave entitlement, health cover, professional development, and qualification support. This role is hybrid-role with two days week spent in the office in Greater Manchester. If this role describes you, then please apply without delay for the opportunity to continue your career with a friendly, driven, and client-driven organisation on this 12-month fixed-term salaried contract. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
May 18, 2024
Full time
Do you have experience of delivering software systems and process improvements in a service delivery environment? Do you have HR/HCM systems experience and a good knowledge of HR subject matter? Let Informed Recruitment help you to achieve your potential with an exciting opportunity to progress your career as a HR Service Improvement Specialist to work as part of team in a client-driven company in the North-West. As a specialist provider of resource to the Property and Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of a modern digital environment within a company that is investing and developing within itself and its employees on a 12-month fixed term salaried contract. The purpose of your role will be to take responsibility for service improvement activity across HR Services with particular focus of maximising the efficiency and functionality of the HR software application, maintaining data accuracy, developing process improvements, and providing clear and up-to-date documentation and process guides. Day-to-day activities will also include gathering stakeholder input in order to improve the customer journey; promoting a self-service culture; delivering process, functionality, configuration and reporting changes; tracking, monitoring, and measuring benefits. Must Have Experience in a Service Improvement, Business Systems Analyst, Application Analyst capacity or any role that involved developing and implementing process and system improvements in a service delivery environment. Previous experience working with Cloud/SaaS HR & Payroll systems -such as, but not limited to, D365 Human Resources, SAP/Hana S/4 HCM, Oracle Fusion Cloud HCM , Workday HR, (url removed), Sage HR, MHR iTrent, Cezanne HR, Iris HR, Bamboo HR, or similar. Experience analysing data and analyse complex information to develop solutions and recommendations. Office 365 Nice to Have Process experience using Lean Six Sigma methodology. Change Management or Team Leading experience. Proficient in use of delivery and collaboration tools (DevOps, JIRA, Confluence, SharePoint, MS Teams, Skype) Any relevant certification, such as a PRINCE2 foundation, ITIL, BCS, Lean Six Sigma, vendor specific, etc. As an individual you will have excellent communication skills both verbally and written. You will be exceedingly organised, detail orientated, and autonomous with the ability to hit deadlines and provide clear reports without excessive supervision. Alongside a competitive salary you will receive an impressive benefits package that includes generous leave entitlement, health cover, professional development, and qualification support. This role is hybrid-role with two days week spent in the office in Greater Manchester. If this role describes you, then please apply without delay for the opportunity to continue your career with a friendly, driven, and client-driven organisation on this 12-month fixed-term salaried contract. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Cyber Security Analyst - Manchester (Hybrid) - up to 60k per annum About the role: DCS Tech are working in partnership with a key client to find a Cyber Security analyst. Joining at an exciting time you will be part of an ever growing team, working on some great projects plus the overall monitoring and security of a high level financial organization. About you: Experience with in depth penetration testing Experience with general security analysis An understanding of secure environments and how to mitigate potential risks. Experience working within regulated industries is desirable 3/4 years commercial experience in Cyber Security Technical knowledge/experience required: ISO27001 qualification is advantageous CISSP qualification is advantageous Experience with firewalls (SonicWALL, Palo Alto, Fortinet) Experience with monitoring software (Splunk, Crowdstrike etc) What will you get up to? General day to day monitoring of the security systems (Firewalls, Software etc) Penetration testing to ensure systems are secure and running efficiently Working closely with internal teams to create a secure environment. The details: Location: Manchester City Centre (Hybrid) Salary: (phone number removed) per annum depending on experience. Benefits: Discretionary company bonus, save as you earn, transport loans and much more! Full right to work required - no sponsorship offered Interviews will be taking place over the coming weeks, apply to be considered! DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
May 18, 2024
Full time
Cyber Security Analyst - Manchester (Hybrid) - up to 60k per annum About the role: DCS Tech are working in partnership with a key client to find a Cyber Security analyst. Joining at an exciting time you will be part of an ever growing team, working on some great projects plus the overall monitoring and security of a high level financial organization. About you: Experience with in depth penetration testing Experience with general security analysis An understanding of secure environments and how to mitigate potential risks. Experience working within regulated industries is desirable 3/4 years commercial experience in Cyber Security Technical knowledge/experience required: ISO27001 qualification is advantageous CISSP qualification is advantageous Experience with firewalls (SonicWALL, Palo Alto, Fortinet) Experience with monitoring software (Splunk, Crowdstrike etc) What will you get up to? General day to day monitoring of the security systems (Firewalls, Software etc) Penetration testing to ensure systems are secure and running efficiently Working closely with internal teams to create a secure environment. The details: Location: Manchester City Centre (Hybrid) Salary: (phone number removed) per annum depending on experience. Benefits: Discretionary company bonus, save as you earn, transport loans and much more! Full right to work required - no sponsorship offered Interviews will be taking place over the coming weeks, apply to be considered! DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
With several exciting projects in the pipeline, including new Order Management and Finical systems, a freight company in Southampton has an opportunity for a Business Systems Analyst to join their Business Systems Analysis and Support Team. No two days are the same when your work covers Business Analysis, Application Support and Project Support for internal and external customers! If you are the type of person who wants to own a problem or project and see it through to completion, then read on! As Business Systems Analyst you will: Provide training and support to business application users. Maintain documentation for user training and testing. Deliver system analysis and specification documentation. Manage change processes. Conduct testing and provide support for new and existing application releases. Take ownership of business applications. Provide support for company projects, ensuring successful implementation. Manage customer and internal EDI/API changes and resolve associated issues. Set up and manage customer and system integrations. Create and maintain documentation required for audit purposes. Perform logical troubleshooting and implement actions to resolve issues. The successful Business Systems Analyst will come from either a similar Systems Analyst, Software Support or Application Support role, with any of the following being a real bonus. Experience of the Software Development Lifecycle Intermodal and Heavy Haul, Commercial, and/or Financial systems and business processes. Customer and system integrations, EDI messaging, and integration methods. Business systems analysis, Familiarity with development lifecycles and analysis techniques. Customer and system integrations, EDI messaging, and integration methods. Based in their Southampton office this Business Systems Analyst is paying 35,000 - 43,000 with benefits including, 25 days holiday, Pension, Sick Pay, health care, Hybrid working, onsite parking etc. If you have experience in all these areas but are looking for an increased salary, we'd still be happy to hear from you. To apply for this role please call (phone number removed) , send your CV to (url removed) or hit apply! Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
May 18, 2024
Full time
With several exciting projects in the pipeline, including new Order Management and Finical systems, a freight company in Southampton has an opportunity for a Business Systems Analyst to join their Business Systems Analysis and Support Team. No two days are the same when your work covers Business Analysis, Application Support and Project Support for internal and external customers! If you are the type of person who wants to own a problem or project and see it through to completion, then read on! As Business Systems Analyst you will: Provide training and support to business application users. Maintain documentation for user training and testing. Deliver system analysis and specification documentation. Manage change processes. Conduct testing and provide support for new and existing application releases. Take ownership of business applications. Provide support for company projects, ensuring successful implementation. Manage customer and internal EDI/API changes and resolve associated issues. Set up and manage customer and system integrations. Create and maintain documentation required for audit purposes. Perform logical troubleshooting and implement actions to resolve issues. The successful Business Systems Analyst will come from either a similar Systems Analyst, Software Support or Application Support role, with any of the following being a real bonus. Experience of the Software Development Lifecycle Intermodal and Heavy Haul, Commercial, and/or Financial systems and business processes. Customer and system integrations, EDI messaging, and integration methods. Business systems analysis, Familiarity with development lifecycles and analysis techniques. Customer and system integrations, EDI messaging, and integration methods. Based in their Southampton office this Business Systems Analyst is paying 35,000 - 43,000 with benefits including, 25 days holiday, Pension, Sick Pay, health care, Hybrid working, onsite parking etc. If you have experience in all these areas but are looking for an increased salary, we'd still be happy to hear from you. To apply for this role please call (phone number removed) , send your CV to (url removed) or hit apply! Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Do you have a passion for providing first class customer service within a service desk environment? Here at Saint-Gobain Digital, we're looking for a Service Desk Analyst to join our team. This is a permanent role, working hours 36.25 hrs per week. Based in East Leake, Loughborough on a hybrid basis. The Service Desk function provides first line support for all colleagues within Saint-Gobain UK & Ireland businesses. Service Desk analysts handle application issues, communication, and hardware queries from all levels of the business and are the first point of contact for our colleagues across Saint-Gobain for IT queries. What will I be doing : Providing an efficient, personalised support service to our business users. Ensuring that work is correctly prioritised and actioned to meet fixed business service levels agreements and deadlines. Actioning tickets promptly, in a professional service led manner. Wherever possible resolving and closing tickets at the first point of contact. Able to remain calm, focussed and professional. Undertake duties in a manner compliant with the Saint-Gobain general principles of conduct and action. What do I need to be successful: Experience of 1st line IT support or equivalent Excellent customer service skills Experience of troubleshooting queries in areas such as Windows, MS Office and hardware faults. Experience of a ticket logging system A strong analytical & troubleshooting ability Experience of user / customer support. Excellent communication and people handling skills. What's on offer: A competitive salary + bonus 33 days holidays -increasing with service Pension - 4% contribution increasing with service. Life Assurance - 2 x salary / 4 x salary in pension scheme Share options - Monthly scheme buy 4 get 1 free Staff Discount - Across Saint-Gobain brands About Us Saint Gobain was established in the year 1665 and have grown to employ 179,000 people, with over 100 different nationalities working with us in 76 countries. This really helps us in our corporate and social responsibilities in helping us with our purpose which is to "make the world a better home" and specifically contribute to our target of zero carbon by 2050. As a business, Saint-Gobain designs, manufactures, and distributes materials and solutions that have a positive impact on each of us and provide wellbeing, quality of life and performance, all while caring for the planet. Our materials and solutions can be found everywhere in our living places and in daily life, in buildings, transportation, infrastructure and in many industrial applications. They provide comfort, performance and safety while addressing the challenges of sustainable construction, resource efficiency and climate change. Are Saint-Gobain Inclusive employer? We're working hard to be, and we're keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you! We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role. We can't guarantee to meet all requests for flexibility when we are recruiting, but we promise to listen.
May 18, 2024
Full time
Do you have a passion for providing first class customer service within a service desk environment? Here at Saint-Gobain Digital, we're looking for a Service Desk Analyst to join our team. This is a permanent role, working hours 36.25 hrs per week. Based in East Leake, Loughborough on a hybrid basis. The Service Desk function provides first line support for all colleagues within Saint-Gobain UK & Ireland businesses. Service Desk analysts handle application issues, communication, and hardware queries from all levels of the business and are the first point of contact for our colleagues across Saint-Gobain for IT queries. What will I be doing : Providing an efficient, personalised support service to our business users. Ensuring that work is correctly prioritised and actioned to meet fixed business service levels agreements and deadlines. Actioning tickets promptly, in a professional service led manner. Wherever possible resolving and closing tickets at the first point of contact. Able to remain calm, focussed and professional. Undertake duties in a manner compliant with the Saint-Gobain general principles of conduct and action. What do I need to be successful: Experience of 1st line IT support or equivalent Excellent customer service skills Experience of troubleshooting queries in areas such as Windows, MS Office and hardware faults. Experience of a ticket logging system A strong analytical & troubleshooting ability Experience of user / customer support. Excellent communication and people handling skills. What's on offer: A competitive salary + bonus 33 days holidays -increasing with service Pension - 4% contribution increasing with service. Life Assurance - 2 x salary / 4 x salary in pension scheme Share options - Monthly scheme buy 4 get 1 free Staff Discount - Across Saint-Gobain brands About Us Saint Gobain was established in the year 1665 and have grown to employ 179,000 people, with over 100 different nationalities working with us in 76 countries. This really helps us in our corporate and social responsibilities in helping us with our purpose which is to "make the world a better home" and specifically contribute to our target of zero carbon by 2050. As a business, Saint-Gobain designs, manufactures, and distributes materials and solutions that have a positive impact on each of us and provide wellbeing, quality of life and performance, all while caring for the planet. Our materials and solutions can be found everywhere in our living places and in daily life, in buildings, transportation, infrastructure and in many industrial applications. They provide comfort, performance and safety while addressing the challenges of sustainable construction, resource efficiency and climate change. Are Saint-Gobain Inclusive employer? We're working hard to be, and we're keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you! We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role. We can't guarantee to meet all requests for flexibility when we are recruiting, but we promise to listen.
Business Applications Analyst Nottingham - Hybrid £40k - Charity Application Support SharePoint Power Automate Excel SQL MySQL Power BI Teams Salary: £40,000 Location: Nottingham - Hybrid Are you an experienced application support professional, looking for a new challenge in your career? Do you have demonstrable experience in administering business applications and educating staff on their value? Have you got a strong understanding of SQL and MySQL, as well as the Microsoft Suite? Interested in working for a company who make a real difference to society and will support the development of your career? If so, I have a fantastic opportunity for you! I m looking to speak with individuals who can support multiple business applications analysing, diagnosing ang resolving any errors. You will be able to demonstrate that you can lead on the implementation of new business applications and manage third party vendors. You will be responsible for driving the best use of technology across the group and training staff to ensure they can use new and existing technology effectively. Key Responsibilities Lead on the implementation of new business applications Analyse, diagnose and resolve application errors Assist the IT Manager to help the group adopt MS Teams and SharePoint Ensure new applications are implemented, tested and integrated Work in conjunction with software vendors to help the organisation meet its objectives Analyse error trends to help reduce costs and maximise efficiency Conduct regular tests to improve applications The Ideal Candidate Excellent knowledge of IT best practices and digital applications Capable of working independently without the need for supervision Strong written and verbal communication skills Able to prioritise tasks as part of a busy schedule Can produce technical documentation for colleagues to follow Desired experience with: Microsoft Suite Teams, SharePoint, Power Automate, Office 365, Power Apps, Power BI SQL & MySQL Excel Software Application Support VPN, MDM, Active Directory Networking Training and supporting colleagues of all technical capabilities If you would like to be considered for this role, apply below or get in contact with Andrew Rose for further details. Xpertise are acting as an employment agency and business
May 18, 2024
Full time
Business Applications Analyst Nottingham - Hybrid £40k - Charity Application Support SharePoint Power Automate Excel SQL MySQL Power BI Teams Salary: £40,000 Location: Nottingham - Hybrid Are you an experienced application support professional, looking for a new challenge in your career? Do you have demonstrable experience in administering business applications and educating staff on their value? Have you got a strong understanding of SQL and MySQL, as well as the Microsoft Suite? Interested in working for a company who make a real difference to society and will support the development of your career? If so, I have a fantastic opportunity for you! I m looking to speak with individuals who can support multiple business applications analysing, diagnosing ang resolving any errors. You will be able to demonstrate that you can lead on the implementation of new business applications and manage third party vendors. You will be responsible for driving the best use of technology across the group and training staff to ensure they can use new and existing technology effectively. Key Responsibilities Lead on the implementation of new business applications Analyse, diagnose and resolve application errors Assist the IT Manager to help the group adopt MS Teams and SharePoint Ensure new applications are implemented, tested and integrated Work in conjunction with software vendors to help the organisation meet its objectives Analyse error trends to help reduce costs and maximise efficiency Conduct regular tests to improve applications The Ideal Candidate Excellent knowledge of IT best practices and digital applications Capable of working independently without the need for supervision Strong written and verbal communication skills Able to prioritise tasks as part of a busy schedule Can produce technical documentation for colleagues to follow Desired experience with: Microsoft Suite Teams, SharePoint, Power Automate, Office 365, Power Apps, Power BI SQL & MySQL Excel Software Application Support VPN, MDM, Active Directory Networking Training and supporting colleagues of all technical capabilities If you would like to be considered for this role, apply below or get in contact with Andrew Rose for further details. Xpertise are acting as an employment agency and business
Job Title: Identity and Access Management Analyst Company: Elida Beauty Location: London, UK Contract Length: 6 months - Maternity Cover Salary : 46,500 About Us: Elida Beauty is a very exciting new beauty business that will soon be becoming independent of Unilever. We re-found iconic brands by remixing them for today's generation, making them even bigger beauty hits than they were first time around. Our remixes democratise beauty, because we want everyone on the 'beauty dance floor' with our top-quality products at a great value. Driven by our colleague's creativity, agility, and close connection with consumers, customers, and suppliers, we are able to unleash the true potential of our loved brands with a fresh start. We have a start-up mentality that always 'finds a way'. Our 'no silos', one-team approach drives both personal and business growth so that together we deliver outcomes that are music to the ears of consumers, customers, colleagues, and the planet alike. Your Key Responsibilities: Develop, implement, and maintain effective Identity and Access Management (IDAM) processes and governance to ensure the confidentiality, integrity, and availability of our systems and data. Manage identities and access to Oracle Cloud, Microsoft 365, and other cloud-based applications. Oversee access governance for on-premise servers and vendor partnerships. Track, report, and maintain audit readiness for IDAM-related processes and procedures. Create and manage a process for managers to periodically reconfirm permissions. Your Key Tasks: Manage user access across all cloud and on-premise systems, including provisioning, de-provisioning, and permission management. Monitor and report on IDAM program effectiveness, addressing gaps and opportunities for improvement. Develop and maintain documentation, policies, and procedures related to IDAM. Stay updated on emerging IDAM technologies and trends, identifying opportunities for innovation. Oversee the 'Joiner, Mover, Leaver' process and Privileged Access Management. Key Interfaces: Internal: Work with various business departments to understand requirements. Collaborate with cross-functional teams, including IT and Legal, to ensure regulatory compliance. Coordinate with HR to manage staff changes and access updates. Skills and Requirements: Academic or professional qualifications in Computer Science, Information Technology, or related field. Minimum 2 years of experience in identity and access management, preferably in a cloud environment. Experience with IDAM tools such as Azure AD and Azure PIM. Preferred experience with Oracle identity management and managing Oracle roles. Familiarity with identity protocols such as SAML, OAuth, and OpenID Connect. Ability to create and manage processes around identity management and access reviews. Understanding of security standards and compliance requirements such as SOC 2, ISO 27001. Strong project management and communication skills, with the ability to collaborate across teams and departments.
May 17, 2024
Contractor
Job Title: Identity and Access Management Analyst Company: Elida Beauty Location: London, UK Contract Length: 6 months - Maternity Cover Salary : 46,500 About Us: Elida Beauty is a very exciting new beauty business that will soon be becoming independent of Unilever. We re-found iconic brands by remixing them for today's generation, making them even bigger beauty hits than they were first time around. Our remixes democratise beauty, because we want everyone on the 'beauty dance floor' with our top-quality products at a great value. Driven by our colleague's creativity, agility, and close connection with consumers, customers, and suppliers, we are able to unleash the true potential of our loved brands with a fresh start. We have a start-up mentality that always 'finds a way'. Our 'no silos', one-team approach drives both personal and business growth so that together we deliver outcomes that are music to the ears of consumers, customers, colleagues, and the planet alike. Your Key Responsibilities: Develop, implement, and maintain effective Identity and Access Management (IDAM) processes and governance to ensure the confidentiality, integrity, and availability of our systems and data. Manage identities and access to Oracle Cloud, Microsoft 365, and other cloud-based applications. Oversee access governance for on-premise servers and vendor partnerships. Track, report, and maintain audit readiness for IDAM-related processes and procedures. Create and manage a process for managers to periodically reconfirm permissions. Your Key Tasks: Manage user access across all cloud and on-premise systems, including provisioning, de-provisioning, and permission management. Monitor and report on IDAM program effectiveness, addressing gaps and opportunities for improvement. Develop and maintain documentation, policies, and procedures related to IDAM. Stay updated on emerging IDAM technologies and trends, identifying opportunities for innovation. Oversee the 'Joiner, Mover, Leaver' process and Privileged Access Management. Key Interfaces: Internal: Work with various business departments to understand requirements. Collaborate with cross-functional teams, including IT and Legal, to ensure regulatory compliance. Coordinate with HR to manage staff changes and access updates. Skills and Requirements: Academic or professional qualifications in Computer Science, Information Technology, or related field. Minimum 2 years of experience in identity and access management, preferably in a cloud environment. Experience with IDAM tools such as Azure AD and Azure PIM. Preferred experience with Oracle identity management and managing Oracle roles. Familiarity with identity protocols such as SAML, OAuth, and OpenID Connect. Ability to create and manage processes around identity management and access reviews. Understanding of security standards and compliance requirements such as SOC 2, ISO 27001. Strong project management and communication skills, with the ability to collaborate across teams and departments.
IT Analyst (Graduate) Berkshire, England (Hybrid) Upto 31,500 per annum 83DATA are partnered with global manufacturing comany who run an exceptional graduate program that is an integrated process for accelerating the development of our future leaders. It is geared toward recent graduates with Information Technology internship experience and a relevant business degree who have a passion for a long term career in Information Technology. Responsibilites: Conduct business process analyses, needs assessments, and preliminary cost/benefits analyses to align information technology solutions with business initiatives. Work with business users to define and analyze problems and align the most suitable technical, application or configuration solutions. Solicit, develop, document, and manage requirements and provide detailed design and business rules to support the requirements throughout the project life cycle up to and through change control. Review system test plans and system tests modules before implementation. Create, review, and deliver end-user documentation (user guide, process flow charts, training materials) and training for accuracy. In upgrades, monitor production performance enhancements and system integrity with end-users. Develop detailed implementation and upgrade project plans in conjunction with other account team associates. Ensure that documentation is updated when change requests are approved for the project. Provide input on processes, procedures, or new approaches. Requirements: Bachelor's or Masters degree in Business Administration, Business Information System, Management Information Systems, Computer/ Information Science, or a related field. Knowledge of basic principles, methods, technologies, and practices of a professional/technical field. Must have demonstrated leadership experience. Demonstrated basic knowledge of system development methodology, project management system architecture and analytical/problem solving skills Able to execute with the highest degree of integrity and accountability. Demonstrates the ability to communicate effectively with all levels of the business beginning with the shop floor and ending with senior management. Self-motivated individual who strives for excellence and continuous improvement through the use of analytical problem-solving skills. Excellent written and verbal communications skills, with the ability to interact effectively with executives. Demonstrated problem solving and analytical skills. Experience using various computer applications including Microsoft Excel, Access and other applications included in the Microsoft Office Suite. Please apply or email with a copy of your CV.
May 17, 2024
Full time
IT Analyst (Graduate) Berkshire, England (Hybrid) Upto 31,500 per annum 83DATA are partnered with global manufacturing comany who run an exceptional graduate program that is an integrated process for accelerating the development of our future leaders. It is geared toward recent graduates with Information Technology internship experience and a relevant business degree who have a passion for a long term career in Information Technology. Responsibilites: Conduct business process analyses, needs assessments, and preliminary cost/benefits analyses to align information technology solutions with business initiatives. Work with business users to define and analyze problems and align the most suitable technical, application or configuration solutions. Solicit, develop, document, and manage requirements and provide detailed design and business rules to support the requirements throughout the project life cycle up to and through change control. Review system test plans and system tests modules before implementation. Create, review, and deliver end-user documentation (user guide, process flow charts, training materials) and training for accuracy. In upgrades, monitor production performance enhancements and system integrity with end-users. Develop detailed implementation and upgrade project plans in conjunction with other account team associates. Ensure that documentation is updated when change requests are approved for the project. Provide input on processes, procedures, or new approaches. Requirements: Bachelor's or Masters degree in Business Administration, Business Information System, Management Information Systems, Computer/ Information Science, or a related field. Knowledge of basic principles, methods, technologies, and practices of a professional/technical field. Must have demonstrated leadership experience. Demonstrated basic knowledge of system development methodology, project management system architecture and analytical/problem solving skills Able to execute with the highest degree of integrity and accountability. Demonstrates the ability to communicate effectively with all levels of the business beginning with the shop floor and ending with senior management. Self-motivated individual who strives for excellence and continuous improvement through the use of analytical problem-solving skills. Excellent written and verbal communications skills, with the ability to interact effectively with executives. Demonstrated problem solving and analytical skills. Experience using various computer applications including Microsoft Excel, Access and other applications included in the Microsoft Office Suite. Please apply or email with a copy of your CV.
Solution Architect - Integration 75K- 100K Hybrid Working Model (London 2 / 3 Days Per Month) Enterprise Level Organisation Summary My client is a global facilities management company providing services like cleaning, security, catering, and waste management across various industries. Emphasizing sustainability and innovation, they offer tailored solutions for clients worldwide, ensuring safe and efficient environments while minimizing environmental impact. The Solution Architect will be responsible for the overarching technology architecture that enables business processes and data flows to connect in harmony with the end-to-end business architecture in a new fully automated digital business model. Key Responsibilities: Design, develop and maintain future state architectures, using documented business requirements, developing solution options, architecture documentation and managing the approval and sign off process. Ensure the designed architecture is maintained to a contemporary standard and reviewed regularly with colleagues across the IT organisation and business. Manage risks and issues associated with the architecture design process and escalate where necessary. Input to both the demand management process and Technical Design Authority (TDA) to govern project architecture deliverables. Lead the architecture and development governance community with a focus on the quality and longevity of solutions. Work with other architects, business analysts, project managers, PMO and other technology colleagues to ensure alignment of proposed solutions to both IT Strategy and Business Strategy, architecture standard and principles. Work with delivery partners and technology vendors to align detailed design and build activities to high-level architecture principles. Develop long-term relationships with colleagues, delivery partners and technology vendors. Technologies: SAP Success Factors, D365, Azure Integration Services, Azure logic Apps. M&A experience is essential. Experience integrating different applications and working on different business processes and systems.
May 17, 2024
Full time
Solution Architect - Integration 75K- 100K Hybrid Working Model (London 2 / 3 Days Per Month) Enterprise Level Organisation Summary My client is a global facilities management company providing services like cleaning, security, catering, and waste management across various industries. Emphasizing sustainability and innovation, they offer tailored solutions for clients worldwide, ensuring safe and efficient environments while minimizing environmental impact. The Solution Architect will be responsible for the overarching technology architecture that enables business processes and data flows to connect in harmony with the end-to-end business architecture in a new fully automated digital business model. Key Responsibilities: Design, develop and maintain future state architectures, using documented business requirements, developing solution options, architecture documentation and managing the approval and sign off process. Ensure the designed architecture is maintained to a contemporary standard and reviewed regularly with colleagues across the IT organisation and business. Manage risks and issues associated with the architecture design process and escalate where necessary. Input to both the demand management process and Technical Design Authority (TDA) to govern project architecture deliverables. Lead the architecture and development governance community with a focus on the quality and longevity of solutions. Work with other architects, business analysts, project managers, PMO and other technology colleagues to ensure alignment of proposed solutions to both IT Strategy and Business Strategy, architecture standard and principles. Work with delivery partners and technology vendors to align detailed design and build activities to high-level architecture principles. Develop long-term relationships with colleagues, delivery partners and technology vendors. Technologies: SAP Success Factors, D365, Azure Integration Services, Azure logic Apps. M&A experience is essential. Experience integrating different applications and working on different business processes and systems.