This role involves:
Being the first point of contact to receive and log incidents/service requests from customers via telephone, email and customer service desk and processing accordingly.
Providing first and second line diagnosis, resolution and technical support.
Working as part of a busy, customer focussed team in a technically challenging environment to provide all ICT related services across the group structure.
The successful candidate will have experience of working in a 1st and 2nd line support role with good all-round technical knowledge of ICT in a multi-site environment and ability to analyse and successfully resolve complex problems. You will also possess excellent verbal and written communication, problem-solving, customer service and interpersonal skills and have a good knowledge and understanding of data protection principles.
Job Purpose
Reporting to the ICT Infrastructure Support Team Leader, the post holder will be part of the ICT team who provide ICT related services across the WATMOS group in Walsall and London.
The work of the post holder will directly impact upon services that support front line services, their continuity and delivery.
The post holder will be required to function effectively in a busy, customer focussed and technically challenging environment providing 1st and 2nd Line technical support.
We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.
In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.
May 01, 2024
Full time
This role involves:
Being the first point of contact to receive and log incidents/service requests from customers via telephone, email and customer service desk and processing accordingly.
Providing first and second line diagnosis, resolution and technical support.
Working as part of a busy, customer focussed team in a technically challenging environment to provide all ICT related services across the group structure.
The successful candidate will have experience of working in a 1st and 2nd line support role with good all-round technical knowledge of ICT in a multi-site environment and ability to analyse and successfully resolve complex problems. You will also possess excellent verbal and written communication, problem-solving, customer service and interpersonal skills and have a good knowledge and understanding of data protection principles.
Job Purpose
Reporting to the ICT Infrastructure Support Team Leader, the post holder will be part of the ICT team who provide ICT related services across the WATMOS group in Walsall and London.
The work of the post holder will directly impact upon services that support front line services, their continuity and delivery.
The post holder will be required to function effectively in a busy, customer focussed and technically challenging environment providing 1st and 2nd Line technical support.
We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.
In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.
This role is based in London on a hybrid basis - living in London and/or close enough to commute is preferable.
Summary:
As Head of IT & Technical Director, your primary objective is to manage and oversee the use of all IT functions and projects throughout the studio.
You will take a lead role in planning and prioritising work on current and future IT systems and manage studio’s day-to-day technical operations including the implementation of new hardware and software solutions, setting roadmaps and policies.
You will be responsible for identifying and resolving IT issues as they arise suggesting improvements and implementing solutions to keep everything on track.
Based at our London Studio, we are in search of an efficient communicator, organised and detail-oriented individual who is ready to tackle challenges and contribute to the success of our studio.
Main responsibilities:
Take ownership of IT projects from concept to completion working to schedules and agreed timelines and budgets.
Manage the deployment, development, monitoring, maintenance, upgrading and support of studio’s IT systems to include applications, hardware, OS (MS Windows mainly), storage, and networking.
Troubleshoot IT issues regarding: applications, hardware, OS (MS Windows mainly), storage, and networking.
Manage Animation/VFX software licenses, updates and deployments.
Manage VFX software environments (shared plugins, preferences etc).
Manage the render farm and its scheduling software.
Oversee all technology operations and evaluating them according to established goals.
Assist with establishing IT policies and systems to support the implementation of studio’s wider strategies.
Create and update documentation explaining IT processes and tools.
Analyse the requirements of all departments to determine their technology needs.
Purchase efficient and cost-effective technological equipment and software.
Inspect the use of technological equipment and software to ensure functionality and efficiency.
Identify the need for upgrades, configurations or new systems and report to upper management.
Coordinate, supervise, support IT staff to provide guidance, mentoring and development.
Assist in building relationships with vendors and creating cost-efficient contracts.
Offer and give technical help to all staff.
Requirements:
Min 8 years’ experience ideally in a VFX/Animation/Artistic/creative technology environment.
Knowledge of VFX/Animation software workflows used across the studio such as Maya, Houdini, Nuke, Unreal Engine and Adobe Suite products.
Experience in Scripting (Python mostly).
Advanced understanding of computer hardware, software, storage, network needed in a VFX/Animation/Artistic driven environment.
Advanced understanding of editing software and hardware (AVID MC and Premiere) and various image file and colour formats used in an Animation/VFX environment.
Knowledge of MPA-TPN (Trusted Partner Network) IT security policies and implementation guidelines.
Knowledge in remote desktop workflows and implementation (Teradici - HP AnyWare).
Knowledge in MS Azure or AWS environments.
Knowledge in VFX software licensing.
Ability to prioritise and efficiently work on multiple tasks at a time while remaining mindful of strict deadlines in a dynamic and high-pressure environment.
Strong problem solving, communication and organisation skills.
A positive and proactive attitude.
Studio AKA is a multi-BAFTA winning, multi-EMMY awarded and OSCAR-nominated independent animation studio.
We are committed to providing a workplace that welcomes and respects all people regardless of gender identity, sex, sexuality, race, religion, background or belief. We welcome applications from people who are underrepresented in our sector.
Apr 24, 2024
Full time
This role is based in London on a hybrid basis - living in London and/or close enough to commute is preferable.
Summary:
As Head of IT & Technical Director, your primary objective is to manage and oversee the use of all IT functions and projects throughout the studio.
You will take a lead role in planning and prioritising work on current and future IT systems and manage studio’s day-to-day technical operations including the implementation of new hardware and software solutions, setting roadmaps and policies.
You will be responsible for identifying and resolving IT issues as they arise suggesting improvements and implementing solutions to keep everything on track.
Based at our London Studio, we are in search of an efficient communicator, organised and detail-oriented individual who is ready to tackle challenges and contribute to the success of our studio.
Main responsibilities:
Take ownership of IT projects from concept to completion working to schedules and agreed timelines and budgets.
Manage the deployment, development, monitoring, maintenance, upgrading and support of studio’s IT systems to include applications, hardware, OS (MS Windows mainly), storage, and networking.
Troubleshoot IT issues regarding: applications, hardware, OS (MS Windows mainly), storage, and networking.
Manage Animation/VFX software licenses, updates and deployments.
Manage VFX software environments (shared plugins, preferences etc).
Manage the render farm and its scheduling software.
Oversee all technology operations and evaluating them according to established goals.
Assist with establishing IT policies and systems to support the implementation of studio’s wider strategies.
Create and update documentation explaining IT processes and tools.
Analyse the requirements of all departments to determine their technology needs.
Purchase efficient and cost-effective technological equipment and software.
Inspect the use of technological equipment and software to ensure functionality and efficiency.
Identify the need for upgrades, configurations or new systems and report to upper management.
Coordinate, supervise, support IT staff to provide guidance, mentoring and development.
Assist in building relationships with vendors and creating cost-efficient contracts.
Offer and give technical help to all staff.
Requirements:
Min 8 years’ experience ideally in a VFX/Animation/Artistic/creative technology environment.
Knowledge of VFX/Animation software workflows used across the studio such as Maya, Houdini, Nuke, Unreal Engine and Adobe Suite products.
Experience in Scripting (Python mostly).
Advanced understanding of computer hardware, software, storage, network needed in a VFX/Animation/Artistic driven environment.
Advanced understanding of editing software and hardware (AVID MC and Premiere) and various image file and colour formats used in an Animation/VFX environment.
Knowledge of MPA-TPN (Trusted Partner Network) IT security policies and implementation guidelines.
Knowledge in remote desktop workflows and implementation (Teradici - HP AnyWare).
Knowledge in MS Azure or AWS environments.
Knowledge in VFX software licensing.
Ability to prioritise and efficiently work on multiple tasks at a time while remaining mindful of strict deadlines in a dynamic and high-pressure environment.
Strong problem solving, communication and organisation skills.
A positive and proactive attitude.
Studio AKA is a multi-BAFTA winning, multi-EMMY awarded and OSCAR-nominated independent animation studio.
We are committed to providing a workplace that welcomes and respects all people regardless of gender identity, sex, sexuality, race, religion, background or belief. We welcome applications from people who are underrepresented in our sector.
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Dec 18, 2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Our client is looking for an IT support analyst to join their small London based team.
This is a full-time permanent role that is predominantly based in the London office in the West End. It is a varied role that spreads across all Level 1 and Level 2 support and extends into Level 3 support for some systems.
The role involves:
IT systems administration and maintenance
Troubleshooting IT problems
IT security investigations
Data Backups
Generation of regular IT system performance and activity reports
Device management and operating system rebuilds
IT Change management
Documentation
Training of staff in the use of IT systems
General IT support and advice/sounding board for management
Desired competencies for candidates are:
- A very high level of discipline and trustworthiness - Tertiary qualification in IT systems administration and/or networking - Minimum of 2-3 years of experience in previous IT roles - Strong analytical skills. Driven by process and identifying opportunities for process improvement - Strong interpersonal skills and an excellent standard of both written and spoken English - A deep understanding of cyber security issues - Familiarity with Microsoft Active Directory environment. Detailed knowledge of Windows 10 administration - Experience installing operating systems on laptops/desktops - A detailed understanding of TCP/IP networking. Familiarity with Cisco networking to CCNA level or higher - Proficient use of Excel, Word - SQL, HTML or C# (.Net) skills are an advantage - Familiarity with Cisco security products such as Stealthwatch, ESA, WSA, ISE is an advantage - Familiarity with collaboration software such as Microsoft SharePoint, Cisco Unified Communications Manager or Cisco Meeting Server is an advantage - Familiarity with mobile device management is an advantage - Ability to work flexible hours
Mar 27, 2023
Full time
Our client is looking for an IT support analyst to join their small London based team.
This is a full-time permanent role that is predominantly based in the London office in the West End. It is a varied role that spreads across all Level 1 and Level 2 support and extends into Level 3 support for some systems.
The role involves:
IT systems administration and maintenance
Troubleshooting IT problems
IT security investigations
Data Backups
Generation of regular IT system performance and activity reports
Device management and operating system rebuilds
IT Change management
Documentation
Training of staff in the use of IT systems
General IT support and advice/sounding board for management
Desired competencies for candidates are:
- A very high level of discipline and trustworthiness - Tertiary qualification in IT systems administration and/or networking - Minimum of 2-3 years of experience in previous IT roles - Strong analytical skills. Driven by process and identifying opportunities for process improvement - Strong interpersonal skills and an excellent standard of both written and spoken English - A deep understanding of cyber security issues - Familiarity with Microsoft Active Directory environment. Detailed knowledge of Windows 10 administration - Experience installing operating systems on laptops/desktops - A detailed understanding of TCP/IP networking. Familiarity with Cisco networking to CCNA level or higher - Proficient use of Excel, Word - SQL, HTML or C# (.Net) skills are an advantage - Familiarity with Cisco security products such as Stealthwatch, ESA, WSA, ISE is an advantage - Familiarity with collaboration software such as Microsoft SharePoint, Cisco Unified Communications Manager or Cisco Meeting Server is an advantage - Familiarity with mobile device management is an advantage - Ability to work flexible hours
IT Technical Service Engineer
The Downs School, W est Berkshir e
Closing Date: 20 January 2023
Proposed Start Date: March 2023
Salary: Band H - £30,151-£35,411 Full-time salary – Dependent on experience
Contract type: 1 year Fixed-term Maternity cover
We are looking for a person who can play a key role in our IT Technical Services Department who has a passion and natural flare for IT. The ability to work as part of a team and show patience is also crucial.
The Downs School, a Foundation, 11-18 comprehensive school, is a successful and oversubscribed school, judged ‘Outstanding’ by Ofsted. The roll is over 1300 with a well-established Sixth Form. Results at all levels are consistently above national averages and Ofsted described our students as having ‘excellent personal and social skills’ who ‘achieve well academically’.
The Downs School has good road links to Newbury, Reading, Didcot and Oxford – situated just 5 minutes from the A34. More information about the post and the school can be found on our web site www.thedownsschool.org or by contacting Mrs D Sampson, Human Resources Manager on 01635 270022 or dsampson@tds.school.
Please return your applications by 13 January 2023 to Mrs D Sampson, Human Resources Manager at the above address or e-mail recruitment@thedownsschool.org
The Downs School is committed to safeguarding and promoting the welfare of children and young people. Successful applicants will be subject to an Enhanced Disclosure Check through the DBS and provide evidence that they have a right to work in the UK.
Jan 10, 2023
Full time
IT Technical Service Engineer
The Downs School, W est Berkshir e
Closing Date: 20 January 2023
Proposed Start Date: March 2023
Salary: Band H - £30,151-£35,411 Full-time salary – Dependent on experience
Contract type: 1 year Fixed-term Maternity cover
We are looking for a person who can play a key role in our IT Technical Services Department who has a passion and natural flare for IT. The ability to work as part of a team and show patience is also crucial.
The Downs School, a Foundation, 11-18 comprehensive school, is a successful and oversubscribed school, judged ‘Outstanding’ by Ofsted. The roll is over 1300 with a well-established Sixth Form. Results at all levels are consistently above national averages and Ofsted described our students as having ‘excellent personal and social skills’ who ‘achieve well academically’.
The Downs School has good road links to Newbury, Reading, Didcot and Oxford – situated just 5 minutes from the A34. More information about the post and the school can be found on our web site www.thedownsschool.org or by contacting Mrs D Sampson, Human Resources Manager on 01635 270022 or dsampson@tds.school.
Please return your applications by 13 January 2023 to Mrs D Sampson, Human Resources Manager at the above address or e-mail recruitment@thedownsschool.org
The Downs School is committed to safeguarding and promoting the welfare of children and young people. Successful applicants will be subject to an Enhanced Disclosure Check through the DBS and provide evidence that they have a right to work in the UK.
Royal Society of Biology
Remote mostly, occasional visits to London office
1 day/week, for indefinite duration. £400-£500/day incl., depending on demonstrated expertise. Reports to the Director of Technology.
Key tasks in this role:
(1) Developing and maintaining in-depth knowledge of the ins and outs of our core business systems and services as part of our business continuity plan – being there if the Director of Technology is unavailable.
(2) Providing some general application and user support for our day-to-day operations, for our extensive in-house developed suite of cloud bases applications and platforms. This involves helping to support users and respond to some support queries.
The main focus of this role is really on the business continuity aspect . As such, it may at first sight be a bit strange that we specifically also want this role to involve some user support tasks. We understand our prime target candidates probably don’t see themselves primarily as a user support person. However, we feel that, realistically, it would be impossible to step in at short notice without being properly familiar with the organisation, its people and its day-to-day concerns and workings.
Just for clarity, in this role the candidate will not be writing code for us or designing our solutions and they will therefore be expected to work within the operational and strategic vision as set out by the Director and with the systems and services we have. We want to be clear about these constraints to avoid any future disappointment or disagreement.
In this role, the candidate will most of the time be able to work from home/remotely, but will be required to attend our London office as required to carry out in-person or on-site duties and meetings occasionally.
Our systems and services make heavy (and increasing) use of the AWS cloud, including services such as EC2, SES, IAM, Lambda, API Gateway, CloudFront.
As stated above, a key part of the role is to become intimately familiar with the ins and outs of the core business systems and services as part of our business continuity planning.
In terms of the skills, abilities and experience that we see as important for this role:
Substantial and proven experience in managing AWS resources, including EC2, S3, IAM, SES, Lambda, DynamoDB,…
Detailed understanding of the Windows environment, including desktop and server OS, Active Directory with Group Policy and Windows Server management.
In-depth understanding of core network technologies such as DHCP, DNS, RADIUS, …
Decent experience in managing Office365 email services.
A good grasp of good security and data protection practice.
Exposure to languages such as PHP, Javascript and node.js and decent expertise with MySQL databases is beneficial.
Some real-world experience with programming in the area of web/cloud applications would be an added benefit, but not an absolute requirement.
With regard to the sort of personality we are am looking for:
Someone friendly and good at engaging with people at all levels and in all functions.
Someone who communicates effectively and in a constructive manner.
Someone who operates at all times with the highest degree of integrity and honesty.
Someone who is organised and methodical.
The Royal Society of Biology is a single unified voice for biology: advising Government and influencing policy; advancing education and professional development; supporting our members, and engaging and encouraging public interest in the life sciences. The Society represents a diverse membership of individuals, learned societies and other organisations.
Individual members include practising scientists, students at all levels, professionals in academia, industry and education, and non-professionals with an interest in biology.
Our vision is of a world that understands the true value of biology and how it can contribute to improving life for all.
Our mission is to be the unifying voice for biology, to facilitate the promotion of new discoveries in biological science for national and international benefit, and to engage the wider public with our work.
Oct 05, 2022
Contractor
1 day/week, for indefinite duration. £400-£500/day incl., depending on demonstrated expertise. Reports to the Director of Technology.
Key tasks in this role:
(1) Developing and maintaining in-depth knowledge of the ins and outs of our core business systems and services as part of our business continuity plan – being there if the Director of Technology is unavailable.
(2) Providing some general application and user support for our day-to-day operations, for our extensive in-house developed suite of cloud bases applications and platforms. This involves helping to support users and respond to some support queries.
The main focus of this role is really on the business continuity aspect . As such, it may at first sight be a bit strange that we specifically also want this role to involve some user support tasks. We understand our prime target candidates probably don’t see themselves primarily as a user support person. However, we feel that, realistically, it would be impossible to step in at short notice without being properly familiar with the organisation, its people and its day-to-day concerns and workings.
Just for clarity, in this role the candidate will not be writing code for us or designing our solutions and they will therefore be expected to work within the operational and strategic vision as set out by the Director and with the systems and services we have. We want to be clear about these constraints to avoid any future disappointment or disagreement.
In this role, the candidate will most of the time be able to work from home/remotely, but will be required to attend our London office as required to carry out in-person or on-site duties and meetings occasionally.
Our systems and services make heavy (and increasing) use of the AWS cloud, including services such as EC2, SES, IAM, Lambda, API Gateway, CloudFront.
As stated above, a key part of the role is to become intimately familiar with the ins and outs of the core business systems and services as part of our business continuity planning.
In terms of the skills, abilities and experience that we see as important for this role:
Substantial and proven experience in managing AWS resources, including EC2, S3, IAM, SES, Lambda, DynamoDB,…
Detailed understanding of the Windows environment, including desktop and server OS, Active Directory with Group Policy and Windows Server management.
In-depth understanding of core network technologies such as DHCP, DNS, RADIUS, …
Decent experience in managing Office365 email services.
A good grasp of good security and data protection practice.
Exposure to languages such as PHP, Javascript and node.js and decent expertise with MySQL databases is beneficial.
Some real-world experience with programming in the area of web/cloud applications would be an added benefit, but not an absolute requirement.
With regard to the sort of personality we are am looking for:
Someone friendly and good at engaging with people at all levels and in all functions.
Someone who communicates effectively and in a constructive manner.
Someone who operates at all times with the highest degree of integrity and honesty.
Someone who is organised and methodical.
The Royal Society of Biology is a single unified voice for biology: advising Government and influencing policy; advancing education and professional development; supporting our members, and engaging and encouraging public interest in the life sciences. The Society represents a diverse membership of individuals, learned societies and other organisations.
Individual members include practising scientists, students at all levels, professionals in academia, industry and education, and non-professionals with an interest in biology.
Our vision is of a world that understands the true value of biology and how it can contribute to improving life for all.
Our mission is to be the unifying voice for biology, to facilitate the promotion of new discoveries in biological science for national and international benefit, and to engage the wider public with our work.
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Jan 31, 2022
Full time
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina The Skills You'll Need: Mandarin andEnglish fluent, Solid IT Engineering experience within banking/financial services. Your New Salary: Competitive Depending on experience Fully office based Perm Start: ASAP Report to: DeputyHead of IT Mandarin Speaking IT Senior Engineer - What You'll be Doing Each Day: Assist IT deputy head to draft IT manuals, procedures, guidelines of production management include IT infrastructure and IT systems (hardware and software). To make plans for IT infrastructure and systems on the basis of understanding, analysis and forecasting of demands of the various departments, make sure the performance and capacity of IT infrastructure can meet the requirement of business development and system stability. Implement IT infrastructure and systems include servers, storage, network device, backup system, AD, WSUS, UPS, power plant, phone, printer, etc. In charge of virtual system maintenance include vCenter, ESXi, vmware, Ctrix etc. Guide and train bank staff with IT knowledge. Supervise the security program of the computer and telecommunications systems and delegate powers to authorized users. Formulate computer disaster recovery plans and arrange for relevant tests to ensure that the plan is compliant with the regulator s requirements. Liaise with HO and Data Center in relation to the task of IT Systems. Prepare reports to HO and Data Centre. Arrange the Disaster Recovery IT service when necessary. Mandarin Speaking IT Senior Engineer - The Skills You'll Need to Succeed: At least 5 years IT engineering experience Microsoft Server and Desktop operating systems (2019/2012 Server/Win10) Core Microsoft Infrastructure technologies and solutions (Exchange, AD, RDS, DFS) Systems Virtualisation (VMware, vSphere, Hyper-V) Backup technologies (Veeam, Backup Exec, System Recovery, Endpoint Protection, LTO) Server hardware maintenance and troubleshooting Hardware firewalls and router configuration Switching (HP, Cisco, Juniper) System and network monitoring. Qualifications (Desirable): MCSA-Microsoft Windows Server 2008/2012/Office365 MCSE- Microsoft Certified Solution Expert MCITP-Microsoft Certified IT Professional VMware Certified Professional CCNA/CCNP. Job status: Permanent Start date: ASAP Working hours: 9 to 5 with flexibility when necessary. Working style: 4 days in the office, 1 day at home Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
May 18, 2024
Full time
To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina The Skills You'll Need: Mandarin andEnglish fluent, Solid IT Engineering experience within banking/financial services. Your New Salary: Competitive Depending on experience Fully office based Perm Start: ASAP Report to: DeputyHead of IT Mandarin Speaking IT Senior Engineer - What You'll be Doing Each Day: Assist IT deputy head to draft IT manuals, procedures, guidelines of production management include IT infrastructure and IT systems (hardware and software). To make plans for IT infrastructure and systems on the basis of understanding, analysis and forecasting of demands of the various departments, make sure the performance and capacity of IT infrastructure can meet the requirement of business development and system stability. Implement IT infrastructure and systems include servers, storage, network device, backup system, AD, WSUS, UPS, power plant, phone, printer, etc. In charge of virtual system maintenance include vCenter, ESXi, vmware, Ctrix etc. Guide and train bank staff with IT knowledge. Supervise the security program of the computer and telecommunications systems and delegate powers to authorized users. Formulate computer disaster recovery plans and arrange for relevant tests to ensure that the plan is compliant with the regulator s requirements. Liaise with HO and Data Center in relation to the task of IT Systems. Prepare reports to HO and Data Centre. Arrange the Disaster Recovery IT service when necessary. Mandarin Speaking IT Senior Engineer - The Skills You'll Need to Succeed: At least 5 years IT engineering experience Microsoft Server and Desktop operating systems (2019/2012 Server/Win10) Core Microsoft Infrastructure technologies and solutions (Exchange, AD, RDS, DFS) Systems Virtualisation (VMware, vSphere, Hyper-V) Backup technologies (Veeam, Backup Exec, System Recovery, Endpoint Protection, LTO) Server hardware maintenance and troubleshooting Hardware firewalls and router configuration Switching (HP, Cisco, Juniper) System and network monitoring. Qualifications (Desirable): MCSA-Microsoft Windows Server 2008/2012/Office365 MCSE- Microsoft Certified Solution Expert MCITP-Microsoft Certified IT Professional VMware Certified Professional CCNA/CCNP. Job status: Permanent Start date: ASAP Working hours: 9 to 5 with flexibility when necessary. Working style: 4 days in the office, 1 day at home Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Senior Software Engineer - React & Node London (Hybrid - 1x day in the office) Radically Digital is a people-first consultancy building future-ready solutions using modern technologies such as Javascript/Typescript, React & Node.js but we're fans of trying simple ways that get the job done. We work with clients in a variety of sectors from telecoms/ broadband, fintech, NFTs, crypto, renewable energy, hospitality and more, located all around the globe. We have a diverse team (more than 20 nationalities, speaking 22+ languages), with hybrid workplaces in London and Portugal. Join us on our mission to make building great tech accessible to everyone. Our environment promotes collaboration, impact and inclusivity. We use Agile methodologies and work in cross functional teams of software engineer, designers, product consultants etc. You'll be a part of an open-door environment where you will work with world-class engineers on cutting edge solutions. We offer L&D opportunities, impactful challenges and opportunities to progress your career based on your personal aspirations for development! If you have experience in Javascript/ Typescript/ React & Node.js and want to work in a team where you can make an impact from day one, then this role is just for you! About You As a React/Node Software Engineer, you'll have the opportunity to play a key role in helping our clients solve their technology challenges, while also supporting us in growing the business. You have a passion for all things tech and love keeping up to date with the newest tools/ technologies. You work well in a team and understand that team success equals individual success. You're adaptable, open-minded and professional in every interaction. You can break down complex technical topics and explain them to non-technical stakeholders. You have a consultative approach and a solution-oriented mindset. You take time to understand client needs, nurture their expectations and support them in finding the best solution to their problem. What you'll do as Senior Software Engineer at RAD: As we're a growing business, your responsibilities and priorities will vary but here are some of the key responsibilities you'll have from the start: You will have a chance to work with a wide range of clients working on both greenfield and established projects. You'll have the opportunity to see products and features through to fruition. You'll learn and adopt best practices while delivering high quality code. You will work as part of a cross functional team on one of our clients projects, providing technical insight and making an impact from day one. People are constantly learning and developing at RAD so we don't expect our candidates to come in being complete experts in what we do but to show a genuine ambition to better themselves every day. If you don't meet all the requirements, please don't let that put you off from applying. What's essential for the role: Previous consulting/ agency experience Experience in writing high quality code in Typescript/ Javascript Modern frontend frameworks such as React, Vue Experience with Node.js System architecture experience using microservices Experience with DevOps tools such as Docker & Kubernetes Experience in a cloud platform such as AWS, GCP or Azure Additionally, these are some of the nice to have skills/ experiences: Python and GenAI experience with tools such as Stable Diffusion RESTful APIs and GraphQL implementation experience. Experience estimating engineering efforts from analysis of requirements and scoping. Have experience with Agile methodology and be able to help implement this on the client site. Genuine interest and curiosity for all things digital across mobile, desktop and web. Be hands-on, eager to learn and able to get stuck in - from coding to system design, analysis, research or documentation. Ensure the security, efficiency, scalability of backend systems and services. Competitive Salary - £65-75K (we'd happily consider paying slightly over or under depending on experience) Benefits including: Flexible Hybrid Working - 1x day in the office Private Health Insurance through Aviva including dental and musculoskeletal Company Macbook Pro 25 holiday days (In addition to 8 bank holidays) Stunning Coworking office space with access to free drinks and food every week Regular Socials (remote or in-person) Opportunities to travel nationally and abroad (work trips, R&Rs and more) At RAD, we're committed to our team's diversity, learning and development and mental health and we want to make sure everyone is happy here, plus has a good work life balance. We take pride in the work we do and encourage collaboration rather than micromanagement. Check out our culture doc if you'd like a further sneak peak into what work life at RAD is like. Senior Software Engineer Process: If you need this spec in a slightly different format or special accommodations within reason, please let us know! Screen call with Lilly or Ines from the PX team Technical Interview - Paired programming challenge in real-time Final Interview with Wayne, our Head of Build
May 18, 2024
Full time
Senior Software Engineer - React & Node London (Hybrid - 1x day in the office) Radically Digital is a people-first consultancy building future-ready solutions using modern technologies such as Javascript/Typescript, React & Node.js but we're fans of trying simple ways that get the job done. We work with clients in a variety of sectors from telecoms/ broadband, fintech, NFTs, crypto, renewable energy, hospitality and more, located all around the globe. We have a diverse team (more than 20 nationalities, speaking 22+ languages), with hybrid workplaces in London and Portugal. Join us on our mission to make building great tech accessible to everyone. Our environment promotes collaboration, impact and inclusivity. We use Agile methodologies and work in cross functional teams of software engineer, designers, product consultants etc. You'll be a part of an open-door environment where you will work with world-class engineers on cutting edge solutions. We offer L&D opportunities, impactful challenges and opportunities to progress your career based on your personal aspirations for development! If you have experience in Javascript/ Typescript/ React & Node.js and want to work in a team where you can make an impact from day one, then this role is just for you! About You As a React/Node Software Engineer, you'll have the opportunity to play a key role in helping our clients solve their technology challenges, while also supporting us in growing the business. You have a passion for all things tech and love keeping up to date with the newest tools/ technologies. You work well in a team and understand that team success equals individual success. You're adaptable, open-minded and professional in every interaction. You can break down complex technical topics and explain them to non-technical stakeholders. You have a consultative approach and a solution-oriented mindset. You take time to understand client needs, nurture their expectations and support them in finding the best solution to their problem. What you'll do as Senior Software Engineer at RAD: As we're a growing business, your responsibilities and priorities will vary but here are some of the key responsibilities you'll have from the start: You will have a chance to work with a wide range of clients working on both greenfield and established projects. You'll have the opportunity to see products and features through to fruition. You'll learn and adopt best practices while delivering high quality code. You will work as part of a cross functional team on one of our clients projects, providing technical insight and making an impact from day one. People are constantly learning and developing at RAD so we don't expect our candidates to come in being complete experts in what we do but to show a genuine ambition to better themselves every day. If you don't meet all the requirements, please don't let that put you off from applying. What's essential for the role: Previous consulting/ agency experience Experience in writing high quality code in Typescript/ Javascript Modern frontend frameworks such as React, Vue Experience with Node.js System architecture experience using microservices Experience with DevOps tools such as Docker & Kubernetes Experience in a cloud platform such as AWS, GCP or Azure Additionally, these are some of the nice to have skills/ experiences: Python and GenAI experience with tools such as Stable Diffusion RESTful APIs and GraphQL implementation experience. Experience estimating engineering efforts from analysis of requirements and scoping. Have experience with Agile methodology and be able to help implement this on the client site. Genuine interest and curiosity for all things digital across mobile, desktop and web. Be hands-on, eager to learn and able to get stuck in - from coding to system design, analysis, research or documentation. Ensure the security, efficiency, scalability of backend systems and services. Competitive Salary - £65-75K (we'd happily consider paying slightly over or under depending on experience) Benefits including: Flexible Hybrid Working - 1x day in the office Private Health Insurance through Aviva including dental and musculoskeletal Company Macbook Pro 25 holiday days (In addition to 8 bank holidays) Stunning Coworking office space with access to free drinks and food every week Regular Socials (remote or in-person) Opportunities to travel nationally and abroad (work trips, R&Rs and more) At RAD, we're committed to our team's diversity, learning and development and mental health and we want to make sure everyone is happy here, plus has a good work life balance. We take pride in the work we do and encourage collaboration rather than micromanagement. Check out our culture doc if you'd like a further sneak peak into what work life at RAD is like. Senior Software Engineer Process: If you need this spec in a slightly different format or special accommodations within reason, please let us know! Screen call with Lilly or Ines from the PX team Technical Interview - Paired programming challenge in real-time Final Interview with Wayne, our Head of Build
Global Technology Solutions Ltd
Swindon, Wiltshire
We have an exciting opportunity for a Microsoft Enterprise Cloud & Security Architect to join our client in Swindon on an initial 6 month contract. This role is hybrid and will be 3 days a week on site. Normal working hours 8:30 - 17:00, working location - Swindon Rate: £350-420 per day Role inside IR35 - Umbrella contractors only Key Responsibilities: Develop secure and compliant solutions tailored for Microsoft clients, leveraging various Microsoft technologies and services like Azure, Microsoft Defender, Microsoft Purview, Microsoft Sentinel, among others. ? Facilitate technical discussions and workshops with both clients and delivery teams to ascertain and validate business needs, technical requirements, and adherence to security and compliance standards. ? Craft and deliver solution design documentation, including high-level designs, detailed designs, architecture diagrams, and data flow diagrams. ? Execute comprehensive security solutions to safeguard client systems and data against cyber threats. Key Skills and Experience ? Microsoft Server & Enterprise App Services, including: • Windows Server 2022, 2019, 2016, 2012R2 and previous versions • Microsoft Active Directory • Microsoft Hyper V ? Microsoft SCVMM & Virtual Machine administration: • Microsoft WSUS • Microsoft SCCM • Microsoft Exchange 2013 admin and support • Microsoft SCDPM • Microsoft SQL Server 2019, 2016 & 2008 ? Microsoft Azure Services, including: • Azure AD and Azure AD Connect • Azure VM Management • Azure Enterprise Application Services • Azure Arc • Azure Monitor • Defender for Cloud ? Microsoft 365, including: • Exchange Online • EndPoint Manager/ Configuration Manager • SharePoint Online, • MS Teams • Purview • Defender ? HPE Infrastructure: • HPE server hardware • HP ILO • HP Insight Manager ? Other Technologies and Products: • Oracle RDMS and Oracle desktop client software • Citrix Presentation Server 3 and PS4 • RAS Parallels • Commvault Backup Software • Wing FTP • Okta Identity Management • Certificate Management • Veritas Backup Exec Versions 7. and 8. • Symantec Endpoint Protection • Symantec Endpoint Encryption
May 18, 2024
Full time
We have an exciting opportunity for a Microsoft Enterprise Cloud & Security Architect to join our client in Swindon on an initial 6 month contract. This role is hybrid and will be 3 days a week on site. Normal working hours 8:30 - 17:00, working location - Swindon Rate: £350-420 per day Role inside IR35 - Umbrella contractors only Key Responsibilities: Develop secure and compliant solutions tailored for Microsoft clients, leveraging various Microsoft technologies and services like Azure, Microsoft Defender, Microsoft Purview, Microsoft Sentinel, among others. ? Facilitate technical discussions and workshops with both clients and delivery teams to ascertain and validate business needs, technical requirements, and adherence to security and compliance standards. ? Craft and deliver solution design documentation, including high-level designs, detailed designs, architecture diagrams, and data flow diagrams. ? Execute comprehensive security solutions to safeguard client systems and data against cyber threats. Key Skills and Experience ? Microsoft Server & Enterprise App Services, including: • Windows Server 2022, 2019, 2016, 2012R2 and previous versions • Microsoft Active Directory • Microsoft Hyper V ? Microsoft SCVMM & Virtual Machine administration: • Microsoft WSUS • Microsoft SCCM • Microsoft Exchange 2013 admin and support • Microsoft SCDPM • Microsoft SQL Server 2019, 2016 & 2008 ? Microsoft Azure Services, including: • Azure AD and Azure AD Connect • Azure VM Management • Azure Enterprise Application Services • Azure Arc • Azure Monitor • Defender for Cloud ? Microsoft 365, including: • Exchange Online • EndPoint Manager/ Configuration Manager • SharePoint Online, • MS Teams • Purview • Defender ? HPE Infrastructure: • HPE server hardware • HP ILO • HP Insight Manager ? Other Technologies and Products: • Oracle RDMS and Oracle desktop client software • Citrix Presentation Server 3 and PS4 • RAS Parallels • Commvault Backup Software • Wing FTP • Okta Identity Management • Certificate Management • Veritas Backup Exec Versions 7. and 8. • Symantec Endpoint Protection • Symantec Endpoint Encryption
Job order - J(Apply online only) - Permanent Full Time Title EUC Engineer Category Infrastructure/Cloud City London, England - London, United Kingdom Job Description EUC Engineer Position Description If it takes seriously complex IT systems to keep your organisational skills challenged, and youve never encountered a network you didnt want to improve, theres a digital revolution brewing in the UK that could use your talents. From public service transformation to cutting-edge commercial projects, our work has a wide reach, helping make the everyday easier, for everyone. When you start your CGI story, not only will you be improving peoples lives, you can be sure well do the same for you. And the even better news? Our friendly team will keep you inspired and will support you to do what you do best, better. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching), which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Due the nature of this role you will be required to be onsite in our London office location 5 days a week. Your future duties and responsibilities As an EUC Engineer, you will play a crucial role in ensuring the stability and efficiency of our client's desktop computing environment. You will be responsible for maintaining, troubleshooting, and upgrading desktop hardware and peripherals. This role requires a customer-focused mindset, strong technical skills, and the ability to work independently. Key Responsibilities: Manage walk up Tech Bar service Perform hardware installations, upgrades, and maintenance of desktops, laptops, and peripherals. Diagnose and resolve hardware-related issues, providing prompt and effective technical support to end-users. Meeting room and AV support Collaborate with the client's IT team to ensure seamless integration of hardware solutions. Monitor and manage inventory of desktop hardware components and accessories. Stay updated on industry trends and emerging technologies to recommend hardware improvements. Required qualifications to be successful in this role Proven experience in desktop hardware support and maintenance. Strong knowledge of operating systems, including Windows and macOS. Familiarity with virtualization technologies and endpoint security. Excellent troubleshooting and problem-solving skills. Exceptional customer service and communication abilities. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Hardware Installation Windows Reference (phone number removed)
May 18, 2024
Full time
Job order - J(Apply online only) - Permanent Full Time Title EUC Engineer Category Infrastructure/Cloud City London, England - London, United Kingdom Job Description EUC Engineer Position Description If it takes seriously complex IT systems to keep your organisational skills challenged, and youve never encountered a network you didnt want to improve, theres a digital revolution brewing in the UK that could use your talents. From public service transformation to cutting-edge commercial projects, our work has a wide reach, helping make the everyday easier, for everyone. When you start your CGI story, not only will you be improving peoples lives, you can be sure well do the same for you. And the even better news? Our friendly team will keep you inspired and will support you to do what you do best, better. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching), which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Due the nature of this role you will be required to be onsite in our London office location 5 days a week. Your future duties and responsibilities As an EUC Engineer, you will play a crucial role in ensuring the stability and efficiency of our client's desktop computing environment. You will be responsible for maintaining, troubleshooting, and upgrading desktop hardware and peripherals. This role requires a customer-focused mindset, strong technical skills, and the ability to work independently. Key Responsibilities: Manage walk up Tech Bar service Perform hardware installations, upgrades, and maintenance of desktops, laptops, and peripherals. Diagnose and resolve hardware-related issues, providing prompt and effective technical support to end-users. Meeting room and AV support Collaborate with the client's IT team to ensure seamless integration of hardware solutions. Monitor and manage inventory of desktop hardware components and accessories. Stay updated on industry trends and emerging technologies to recommend hardware improvements. Required qualifications to be successful in this role Proven experience in desktop hardware support and maintenance. Strong knowledge of operating systems, including Windows and macOS. Familiarity with virtualization technologies and endpoint security. Excellent troubleshooting and problem-solving skills. Exceptional customer service and communication abilities. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Hardware Installation Windows Reference (phone number removed)
1st/2nd Line Support Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2nd Line Support Analyst to join their newly formed IT Support function. With two UK offices in Staines and London, you will be splitting your time across both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so you will need good communication skills and the ability to manage relationships to ensure the effective resolution of issues. The right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2nd Line Support role Good experience of working in a Microsoft environment support M365 Exposure to the management of Azure or AWS cloud environments Strong device support experience including laptop build, distribution and maintenance Strong troubleshooting and problem solving skills Strong communication skills with an enthusiastic and proactive approach Decent knowledge of IT security processes and policies Any exposure to React, Node, Python, Docker is beneficial, however this is not essential You will need to be flexible with working between the two UK offices and will be onsite 3-4 days a week to help users in person, with the rest of the week working remotely. Travel expenses will be covered. In return, you can expect a basic salary of up to 30,000 plus a range of excellent benefits including private medical care, phone allowance and 25 days holiday. If you are an IT Support professional and looking for a challenging role where you can expand your skills then APPLY NOW! If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
May 18, 2024
Full time
1st/2nd Line Support Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2nd Line Support Analyst to join their newly formed IT Support function. With two UK offices in Staines and London, you will be splitting your time across both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so you will need good communication skills and the ability to manage relationships to ensure the effective resolution of issues. The right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2nd Line Support role Good experience of working in a Microsoft environment support M365 Exposure to the management of Azure or AWS cloud environments Strong device support experience including laptop build, distribution and maintenance Strong troubleshooting and problem solving skills Strong communication skills with an enthusiastic and proactive approach Decent knowledge of IT security processes and policies Any exposure to React, Node, Python, Docker is beneficial, however this is not essential You will need to be flexible with working between the two UK offices and will be onsite 3-4 days a week to help users in person, with the rest of the week working remotely. Travel expenses will be covered. In return, you can expect a basic salary of up to 30,000 plus a range of excellent benefits including private medical care, phone allowance and 25 days holiday. If you are an IT Support professional and looking for a challenging role where you can expand your skills then APPLY NOW! If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
IT Service Desk Analyst - 2nd line IT Service Desk Analyst required to join a growing telecommunication solutions provider based in Bristol with multiple offices across the UK. As an IT Service Desk Analyst, you will be responsible for the day-to-day analysis and resolution of incidents and requests, ensuring that SLAs are met. The position would suit someone with 3+ years' experience in a 1st/2nd line role who is looking to step up into a pure 2nd line role. The company can offer a clear progression path from 2nd line to 3rd. Essential knowledge: 3+ years technical support experience Windows Desktop environments and Active Directory Strong Microsoft product knowledge Networking knowledge: LAN, VPN, TCP/IP Strong customer service skills This will be an office-based role located in Bristol. Due to the company's location, own transport will be required. If you are interested in this opportunity please contact (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
May 18, 2024
Full time
IT Service Desk Analyst - 2nd line IT Service Desk Analyst required to join a growing telecommunication solutions provider based in Bristol with multiple offices across the UK. As an IT Service Desk Analyst, you will be responsible for the day-to-day analysis and resolution of incidents and requests, ensuring that SLAs are met. The position would suit someone with 3+ years' experience in a 1st/2nd line role who is looking to step up into a pure 2nd line role. The company can offer a clear progression path from 2nd line to 3rd. Essential knowledge: 3+ years technical support experience Windows Desktop environments and Active Directory Strong Microsoft product knowledge Networking knowledge: LAN, VPN, TCP/IP Strong customer service skills This will be an office-based role located in Bristol. Due to the company's location, own transport will be required. If you are interested in this opportunity please contact (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
We are seeking a talented Infrastructure Engineer to join our team, responsible for designing, implementing, and maintaining our IT infrastructure. We are looking for someone with a passion for innovation and a knack for optimising systems to ensure peak performance and reliability. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS My Eva an online financial expert to help with any money-related matters Buzz Brights Apprenticeships including Customer Service Level 3 Buzz Learning, our digital learning platform with access to 100s of online courses Access to Trained Mental Health Advocates for advice on your mental wellbeing Staff discount 50% off bingo tickets, food & soft drinks Pension Your tasks and responsibilities The Infrastructure Engineer role will operate in a Hybrid working arrangement with occasional travel to the Newcastle head office and DC locations. You will be part of a larger Infrastructure team reporting to a Technical Lead who is responsible for both Infrastructure and Network teams. The role will be split betw een BAU and Project work, where you will have the opportunity to work with other areas of the business and drive change and improvement where needed. You will have the opportunity to develop your skills, experience and be exposed to Gambling and Bingo specific technologies and ways of working. Key Responsibilities Responding to technical support call escalations from the 1st and 2nd line service desk team. Installing and configuring operating systems and other applications. Maintain and upgrade the IT infrastructure across the IT estate. (Servers, Storage and End User Devices) Work on projects to drive forward change at Buzz s technology stack and produce high-quality documentation along with this. Working with the wider Infrastructure team to improve our customer experience. Participation in the on-call Rota and BAU-related activitie Your knowledge and experience You should be from a similar role with proven success and be experienced working in a quick-moving and fast-paced environment. Someone who is looking to develop themselves in a larger company and experience new systems and ways of working will be an ideal fit for this position. You will have proven experience in IT Support and Infrastructure across Cloud, Storage, Physical, and Virtual servers. Strong Skills in at least five of the following areas: Microsoft Desktop and Server Operating Systems VMware Virtualization SAN and Backup Technologies. (IBM, Commvault and Veeam preferred) Microsoft Azure Office 365 Administration Active Directory/DNS/Group Policy Physical Server troubleshooting and hardware replacement (HPE and Cisco UCS) Basic understanding of networking principles You should be: An excellent communicator, who actively listens and can collaborate with both technical and non-technical colleagues. Be able to communicate problems as you see them and what sequence of events needs to occur for a resolution to be reached. You should be someone who notices reoccurring/new problems and proactively looks to eliminate the root cause following the agreed change management process. Willing to continually develop your skills and experience whilst being ready to learn new technologies specific to the Bingo and Gambling industry. Flexible to changing demands and workloads. Work effectively as a team and alongside other teams within the IT function. Producing high-quality documentation to drive a high standard of operation within the function. Suggest new ideas for working and improvements that could be made to existing systems, taking ownership to provide solutions and documentation for proposal. Motivated and enthusiastic individual with a positive can do attitude. Microsoft MCSE / MCITP certification or demonstrable equivalent experience. Flexibility required to provide support outside of core business hours to assist in the resolution of major incidents and implementation of changes. Strong technical aptitude, with a passion for learning and driving improvement. Working knowledge of the ITIL framework Hold a full clean driving license as travel between group sites will be required.
May 18, 2024
Full time
We are seeking a talented Infrastructure Engineer to join our team, responsible for designing, implementing, and maintaining our IT infrastructure. We are looking for someone with a passion for innovation and a knack for optimising systems to ensure peak performance and reliability. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS My Eva an online financial expert to help with any money-related matters Buzz Brights Apprenticeships including Customer Service Level 3 Buzz Learning, our digital learning platform with access to 100s of online courses Access to Trained Mental Health Advocates for advice on your mental wellbeing Staff discount 50% off bingo tickets, food & soft drinks Pension Your tasks and responsibilities The Infrastructure Engineer role will operate in a Hybrid working arrangement with occasional travel to the Newcastle head office and DC locations. You will be part of a larger Infrastructure team reporting to a Technical Lead who is responsible for both Infrastructure and Network teams. The role will be split betw een BAU and Project work, where you will have the opportunity to work with other areas of the business and drive change and improvement where needed. You will have the opportunity to develop your skills, experience and be exposed to Gambling and Bingo specific technologies and ways of working. Key Responsibilities Responding to technical support call escalations from the 1st and 2nd line service desk team. Installing and configuring operating systems and other applications. Maintain and upgrade the IT infrastructure across the IT estate. (Servers, Storage and End User Devices) Work on projects to drive forward change at Buzz s technology stack and produce high-quality documentation along with this. Working with the wider Infrastructure team to improve our customer experience. Participation in the on-call Rota and BAU-related activitie Your knowledge and experience You should be from a similar role with proven success and be experienced working in a quick-moving and fast-paced environment. Someone who is looking to develop themselves in a larger company and experience new systems and ways of working will be an ideal fit for this position. You will have proven experience in IT Support and Infrastructure across Cloud, Storage, Physical, and Virtual servers. Strong Skills in at least five of the following areas: Microsoft Desktop and Server Operating Systems VMware Virtualization SAN and Backup Technologies. (IBM, Commvault and Veeam preferred) Microsoft Azure Office 365 Administration Active Directory/DNS/Group Policy Physical Server troubleshooting and hardware replacement (HPE and Cisco UCS) Basic understanding of networking principles You should be: An excellent communicator, who actively listens and can collaborate with both technical and non-technical colleagues. Be able to communicate problems as you see them and what sequence of events needs to occur for a resolution to be reached. You should be someone who notices reoccurring/new problems and proactively looks to eliminate the root cause following the agreed change management process. Willing to continually develop your skills and experience whilst being ready to learn new technologies specific to the Bingo and Gambling industry. Flexible to changing demands and workloads. Work effectively as a team and alongside other teams within the IT function. Producing high-quality documentation to drive a high standard of operation within the function. Suggest new ideas for working and improvements that could be made to existing systems, taking ownership to provide solutions and documentation for proposal. Motivated and enthusiastic individual with a positive can do attitude. Microsoft MCSE / MCITP certification or demonstrable equivalent experience. Flexibility required to provide support outside of core business hours to assist in the resolution of major incidents and implementation of changes. Strong technical aptitude, with a passion for learning and driving improvement. Working knowledge of the ITIL framework Hold a full clean driving license as travel between group sites will be required.
IT Service Desk Analyst - 2nd line IT Service Desk Analyst required to join a growing telecommunication solutions provider based in Basingstoke with multiple offices across the UK. As an IT Service Desk Analyst, you will be responsible for the day-to-day analysis and resolution of incidents and requests, ensuring that SLAs are met. The position would suit someone with 3+ years' experience in a 1st/2nd line role who is looking to step up into a pure 2nd line role. The company can offer a clear progression path from 2nd line to 3rd. Essential knowledge: 3+ years technical support experience Windows Desktop environments and Active Directory Strong Microsoft product knowledge Networking knowledge: LAN, VPN, TCP/IP Strong customer service skills This will be an office-based role located in Basingstoke. Due to the company's location, own transport will be required. If you are interested in this opportunity please contact (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
May 18, 2024
Full time
IT Service Desk Analyst - 2nd line IT Service Desk Analyst required to join a growing telecommunication solutions provider based in Basingstoke with multiple offices across the UK. As an IT Service Desk Analyst, you will be responsible for the day-to-day analysis and resolution of incidents and requests, ensuring that SLAs are met. The position would suit someone with 3+ years' experience in a 1st/2nd line role who is looking to step up into a pure 2nd line role. The company can offer a clear progression path from 2nd line to 3rd. Essential knowledge: 3+ years technical support experience Windows Desktop environments and Active Directory Strong Microsoft product knowledge Networking knowledge: LAN, VPN, TCP/IP Strong customer service skills This will be an office-based role located in Basingstoke. Due to the company's location, own transport will be required. If you are interested in this opportunity please contact (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
2ND LINE IT SUPPORT ANALYST SALARY - 30,000 TO 35,000 + EXCELLENT BENEFITS PACKAGE LOCATION - SCUNTHORPE / HULL / PETERBOROUGH Your new role 2nd Line IT Support within a fast-paced environment where you will be provided with an excellent salary package, training and development support to allow you to further your career within the organisation. You will be responsible for providing technical support to customers and our 1st line colleagues & will also work with our 3rd line team to escalate issues where necessary. What you'll need to succeed Candidates wishing to apply must review the following criteria and be able to confidently feel that they suit this role and have experience across the majority of these areas: A huge passion for IT and technology. Minimum 2 Years' Experience in a similar role. Strong organisation and communication skills. A friendly, approachable, can-do attitude. The ability to troubleshoot and solve problems quickly and efficiently. A proven track record of resolving and managing critical incidents (P1's). Strong technical experience in the following will be crucial: Office 365 environments, (Azure AD, Exchange, SharePoint, Teams, Intune & Autopilot). Windows Server Environments, (Active Directory, Exchange, File Server, Print Server, DFS, DNS, DHCP etc.). Network Troubleshooting, (Firewalls, Networks, Wireless etc.). Windows Desktop Troubleshooting. Security Knowledge (Anti-Virus, Anti-Malware, Encryption, MFA Technologies). Office 365 Backup Products What you'll get in return The Salary can be up to 35,000 + Benefits package (36 Days Holiday / Xmas Bonus). The organisation has several sites across the UK and the role can be based from any of these - Hull, Scunthorpe OR Peterborough. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 18, 2024
Full time
2ND LINE IT SUPPORT ANALYST SALARY - 30,000 TO 35,000 + EXCELLENT BENEFITS PACKAGE LOCATION - SCUNTHORPE / HULL / PETERBOROUGH Your new role 2nd Line IT Support within a fast-paced environment where you will be provided with an excellent salary package, training and development support to allow you to further your career within the organisation. You will be responsible for providing technical support to customers and our 1st line colleagues & will also work with our 3rd line team to escalate issues where necessary. What you'll need to succeed Candidates wishing to apply must review the following criteria and be able to confidently feel that they suit this role and have experience across the majority of these areas: A huge passion for IT and technology. Minimum 2 Years' Experience in a similar role. Strong organisation and communication skills. A friendly, approachable, can-do attitude. The ability to troubleshoot and solve problems quickly and efficiently. A proven track record of resolving and managing critical incidents (P1's). Strong technical experience in the following will be crucial: Office 365 environments, (Azure AD, Exchange, SharePoint, Teams, Intune & Autopilot). Windows Server Environments, (Active Directory, Exchange, File Server, Print Server, DFS, DNS, DHCP etc.). Network Troubleshooting, (Firewalls, Networks, Wireless etc.). Windows Desktop Troubleshooting. Security Knowledge (Anti-Virus, Anti-Malware, Encryption, MFA Technologies). Office 365 Backup Products What you'll get in return The Salary can be up to 35,000 + Benefits package (36 Days Holiday / Xmas Bonus). The organisation has several sites across the UK and the role can be based from any of these - Hull, Scunthorpe OR Peterborough. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
The successful Software Engineer will take control of defined project requirements and architecture and take overall responsibility for their progress through to their implementation. Your contributions will be integral in advancing our technology. The role will involve: Design and develop software to support new and existing equipment and products Prepare documentation for software products to ensure usability and maintainability of developed code Work with version control systems to ensure that changes are made in a systematic and traceable manner Build and package software installers for release to customers Collaborate with other teams to finalise the feature design and behaviour To be successful in this role of Software Engineer we would love to speak to anyone who has experience of: C# coding of desktop applications for Windows PC WPF (MVVM) user interface Multi Threading Unit Testing ACS are recruiting for a Software Engineer . If you feel that you have the skills and experience required in this advertisement to be a Sales Directo Software Engineer , please submit your CV including an outline of your experience as a Software Engineer It is always a good idea to include a covering letter outlining your experience as a Software Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the Software Engineer role you desire.
May 18, 2024
Full time
The successful Software Engineer will take control of defined project requirements and architecture and take overall responsibility for their progress through to their implementation. Your contributions will be integral in advancing our technology. The role will involve: Design and develop software to support new and existing equipment and products Prepare documentation for software products to ensure usability and maintainability of developed code Work with version control systems to ensure that changes are made in a systematic and traceable manner Build and package software installers for release to customers Collaborate with other teams to finalise the feature design and behaviour To be successful in this role of Software Engineer we would love to speak to anyone who has experience of: C# coding of desktop applications for Windows PC WPF (MVVM) user interface Multi Threading Unit Testing ACS are recruiting for a Software Engineer . If you feel that you have the skills and experience required in this advertisement to be a Sales Directo Software Engineer , please submit your CV including an outline of your experience as a Software Engineer It is always a good idea to include a covering letter outlining your experience as a Software Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the Software Engineer role you desire.