This role involves:
Being the first point of contact to receive and log incidents/service requests from customers via telephone, email and customer service desk and processing accordingly.
Providing first and second line diagnosis, resolution and technical support.
Working as part of a busy, customer focussed team in a technically challenging environment to provide all ICT related services across the group structure.
The successful candidate will have experience of working in a 1st and 2nd line support role with good all-round technical knowledge of ICT in a multi-site environment and ability to analyse and successfully resolve complex problems. You will also possess excellent verbal and written communication, problem-solving, customer service and interpersonal skills and have a good knowledge and understanding of data protection principles.
Job Purpose
Reporting to the ICT Infrastructure Support Team Leader, the post holder will be part of the ICT team who provide ICT related services across the WATMOS group in Walsall and London.
The work of the post holder will directly impact upon services that support front line services, their continuity and delivery.
The post holder will be required to function effectively in a busy, customer focussed and technically challenging environment providing 1st and 2nd Line technical support.
We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.
In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.
May 01, 2024
Full time
This role involves:
Being the first point of contact to receive and log incidents/service requests from customers via telephone, email and customer service desk and processing accordingly.
Providing first and second line diagnosis, resolution and technical support.
Working as part of a busy, customer focussed team in a technically challenging environment to provide all ICT related services across the group structure.
The successful candidate will have experience of working in a 1st and 2nd line support role with good all-round technical knowledge of ICT in a multi-site environment and ability to analyse and successfully resolve complex problems. You will also possess excellent verbal and written communication, problem-solving, customer service and interpersonal skills and have a good knowledge and understanding of data protection principles.
Job Purpose
Reporting to the ICT Infrastructure Support Team Leader, the post holder will be part of the ICT team who provide ICT related services across the WATMOS group in Walsall and London.
The work of the post holder will directly impact upon services that support front line services, their continuity and delivery.
The post holder will be required to function effectively in a busy, customer focussed and technically challenging environment providing 1st and 2nd Line technical support.
We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.
In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.
The Lead Tester will sit within the Kuro Health Product Team and lead functional testing and test co-ordination as the Group moves forward with a number of new IT platform implementations and enhancements.
You will be responsible for ensuring that new developments are thoroughly and meticulously tested, with issues identified and passed back to the developers for further work as well establishing test processes and practices.
With experience of planning and executing test cycles in an agile delivery environment, this role would suit someone with testing experience as part of a test team, wanting to take a first step into a test lead role.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Key accountabilities & responsibilities
Works closely with the product owners to determine the scope of testing for each release based on the requirements.
Constructs well structured test plans and test cases, confirms and manages own time against effort estimates.
Agrees testing metrics and success criteria with the product team. Ensures quality criteria are met prior to sign-off for release.
Executes testing against test plans.
Works with product and development resources to ensure that any defects are appropriately recorded and prioritised.
Identifies any risks and issues relating to testing and escalates appropriately.
Tracks progress and QA metrics, communicates the status of testing clearly ensuring all interested parties receive regular updates.
Creates standard test collateral for re-use as required such as test plans, test and defect reports.
Provides knowledge of testing best practice throughout the development lifecycle.
Supports UAT of changes and releases within the business units, including collating and prioritising defects, managing retests and reporting on test progress.
Proactively identifies areas for improvement in testing, establishing and presenting recommendations to the Product Manager.
Demonstrates excellent communication and collaboration within the scrum environment.
Key Relationships
Develops strong relationships with Product, Development and operational delivery teams to ensure that testing can be executed effectively.
Person Specification
Experience - Essential
Functional testing experience in an agile delivery environment and knowledge of software testing.
Experience of creating and maintaining test plans.
Experience of working with 3rd party suppliers.
Experience of working in a cross-functional environment with product owners, business analysts, developers, business testers and operational stakeholders.
Education and qualifications - Desirable
ISTQB/ISEB Testing Certification
Skills and knowledge - Essential
Excellent test planning and co-ordination skills
Understanding of testing best practices
Clear communicator
Skills and knowledge - Essential
Case management and workflow systems
API testing
Behaviour - Essential
Self-motivated and proactive. High levels of commitment and enthusiasm
Happy to get hands dirty where required!
Collaborative style with the ability to influence others
Positive professional attitude to getting things done
Innovative, constantly looking for new opportunities and solutions
Works well as part of a team
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Sep 18, 2023
Full time
The Lead Tester will sit within the Kuro Health Product Team and lead functional testing and test co-ordination as the Group moves forward with a number of new IT platform implementations and enhancements.
You will be responsible for ensuring that new developments are thoroughly and meticulously tested, with issues identified and passed back to the developers for further work as well establishing test processes and practices.
With experience of planning and executing test cycles in an agile delivery environment, this role would suit someone with testing experience as part of a test team, wanting to take a first step into a test lead role.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Key accountabilities & responsibilities
Works closely with the product owners to determine the scope of testing for each release based on the requirements.
Constructs well structured test plans and test cases, confirms and manages own time against effort estimates.
Agrees testing metrics and success criteria with the product team. Ensures quality criteria are met prior to sign-off for release.
Executes testing against test plans.
Works with product and development resources to ensure that any defects are appropriately recorded and prioritised.
Identifies any risks and issues relating to testing and escalates appropriately.
Tracks progress and QA metrics, communicates the status of testing clearly ensuring all interested parties receive regular updates.
Creates standard test collateral for re-use as required such as test plans, test and defect reports.
Provides knowledge of testing best practice throughout the development lifecycle.
Supports UAT of changes and releases within the business units, including collating and prioritising defects, managing retests and reporting on test progress.
Proactively identifies areas for improvement in testing, establishing and presenting recommendations to the Product Manager.
Demonstrates excellent communication and collaboration within the scrum environment.
Key Relationships
Develops strong relationships with Product, Development and operational delivery teams to ensure that testing can be executed effectively.
Person Specification
Experience - Essential
Functional testing experience in an agile delivery environment and knowledge of software testing.
Experience of creating and maintaining test plans.
Experience of working with 3rd party suppliers.
Experience of working in a cross-functional environment with product owners, business analysts, developers, business testers and operational stakeholders.
Education and qualifications - Desirable
ISTQB/ISEB Testing Certification
Skills and knowledge - Essential
Excellent test planning and co-ordination skills
Understanding of testing best practices
Clear communicator
Skills and knowledge - Essential
Case management and workflow systems
API testing
Behaviour - Essential
Self-motivated and proactive. High levels of commitment and enthusiasm
Happy to get hands dirty where required!
Collaborative style with the ability to influence others
Positive professional attitude to getting things done
Innovative, constantly looking for new opportunities and solutions
Works well as part of a team
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
Jul 03, 2023
Full time
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
About us:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.
At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.
The role:
You will be responsible for the delivery of high-quality Data Analytics apprenticeship training and assessment on our work-based learning contract.
37 hours per week
Permanent
£31,498 - £36,642 per annum
Jubilee Court, Swansea, SA5
Key Responsibilities:
Plan and deliver training and assessments across a range of courses ensuring schemes/records of work, assignment schedules, are appropriate to the syllabus content and awarding body standards
Work with customers in industry to maintain and build relationships and to secure contracts with existing and new organisations
Meet regularly with learners as determined by the programme delivery to establish and maintain monitoring and review arrangements for students undertaking training.
About you:
Level 4 qualification or equivalent in Data Analytics
Commercial knowledge, experience and understanding of industry, including training needs
Creative, innovative and enthusiastic
Benefits for you:
28 days annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
Free Parking
A Local Government Pension Scheme with an average employer contribution of 21% (2023)
Free annual subscription to the Headspace Mindfulness app
Discounted study opportunities on College programmes
Hybrid Working
View more benefits here: https://www.gcs.ac.uk/recruitment/benefits-and-wellbeing
We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We particularly welcome applications from groups currently underrepresented within our organisation.
If you wish to continue your application journey using Welsh Language, please visit our Cymraeg site. We encourage Welsh Language applications as we recognise the importance of delivering services in Welsh, and the need to grow our bilingual workforce.
Gower College Swansea is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. Appointments are subject to an enhanced DBS check and require registration with the Education Workforce Council for Wales.
Appointments will normally be made to the bottom of the salary scale with annual increments on 1st August each year (subject to a start date before 1st February).
May 15, 2023
Full time
About us:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.
At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.
The role:
You will be responsible for the delivery of high-quality Data Analytics apprenticeship training and assessment on our work-based learning contract.
37 hours per week
Permanent
£31,498 - £36,642 per annum
Jubilee Court, Swansea, SA5
Key Responsibilities:
Plan and deliver training and assessments across a range of courses ensuring schemes/records of work, assignment schedules, are appropriate to the syllabus content and awarding body standards
Work with customers in industry to maintain and build relationships and to secure contracts with existing and new organisations
Meet regularly with learners as determined by the programme delivery to establish and maintain monitoring and review arrangements for students undertaking training.
About you:
Level 4 qualification or equivalent in Data Analytics
Commercial knowledge, experience and understanding of industry, including training needs
Creative, innovative and enthusiastic
Benefits for you:
28 days annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
Free Parking
A Local Government Pension Scheme with an average employer contribution of 21% (2023)
Free annual subscription to the Headspace Mindfulness app
Discounted study opportunities on College programmes
Hybrid Working
View more benefits here: https://www.gcs.ac.uk/recruitment/benefits-and-wellbeing
We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We particularly welcome applications from groups currently underrepresented within our organisation.
If you wish to continue your application journey using Welsh Language, please visit our Cymraeg site. We encourage Welsh Language applications as we recognise the importance of delivering services in Welsh, and the need to grow our bilingual workforce.
Gower College Swansea is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. Appointments are subject to an enhanced DBS check and require registration with the Education Workforce Council for Wales.
Appointments will normally be made to the bottom of the salary scale with annual increments on 1st August each year (subject to a start date before 1st February).
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Aug 19, 2022
Full time
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Jun 12, 2022
Full time
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role As the Data Governance Analyst, Data Management Team, you'll drive and implement best-in-class information & data governance processes. Your role will be pivotal in the evolution of HL into a truly data driven organisation that has a clear mission to 'help people save and invest with confidence'. You will integrate the delivery of the company wide Data Governance activities and operational business, technology and Data Governance inputs to generate comprehensive discoverable Data Governance reporting for senior oversight purposes. You will also own the production of the Data Governance agenda draft, documentation and communications material. Equally important will be the maintenance of frequent stakeholder engagements across the business and key supporting teams e.g., risk & compliance. ?What you'll be doing Responsible for defining and collaborating on key components of the Data Governance Framework Standard & Procedures, Data Stewardship, Data Ownership etc Drive acceptance, adoption and implementation of the Data Governance Strategy and Frameworks with BAU functions and change teams Contribute to the development of the Data Governance Strategy & Planning Be an advocate in key data topic areas such as Data Quality, Data Management and Stewardship and Ownership Build relationships with key stakeholders to understand their data landscape and their business priorities. Win stakeholders over by showing them "what's in it for them" Support the growth of a network of data owners, stewards, custodians and stakeholders to support and facilitate improving data quality and good data practices Build strong alliance with the Architecture practice and ensure we support each other in our journey Review data management approach of key programs and initiatives, recommend improvement plans and escalate important concerns with stakeholders. Articulate and recommend opportunities to move to a more sustainable data governance approach - Be an expert in the HL strategic tooling dedicated to Data Governance About you Ability to develop cooperative and constructive working relationships Experience in data governance, data management and data quality Experience of business and technology issues related to the management of enterprise information and data assets Expert in translated complex to simple and data stroytelling through packs, papers and business engagement Expert in being able to analyse and simplify multiple aspects of the business data processes and use of dedicated tooling Knowledge of data related regulatory requirements and emerging trends Awareness and understanding of ISO 9000, DAMA & DCAM or equivalent Knowledge of Data Ownership, Governance and Enterprise oversight of data Interview process This will be a two stage interview process. Working Schedule This role is permanent, full time, 37.5 hours per week, Monday to Friday. We offer a hybrid flexible working pattern to enable you the option of working from home and coming into our Bristol office. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus & annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure time Option to purchase an additional 5 days holiday (during annual enrolment window, if eligible depending on start date) Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL's future Income Protection & Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare and an Employee Assistance Programme Gympass - gym memberships and wellbeing apps available Variety of travel to work schemes with free bike storage and shower facilities Inhouse barista & deli serving subsidised coffee and sandwiches Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year) LifeWorks Discounts on services, restaurants and retailers dependant on role level Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
May 19, 2024
Full time
Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role As the Data Governance Analyst, Data Management Team, you'll drive and implement best-in-class information & data governance processes. Your role will be pivotal in the evolution of HL into a truly data driven organisation that has a clear mission to 'help people save and invest with confidence'. You will integrate the delivery of the company wide Data Governance activities and operational business, technology and Data Governance inputs to generate comprehensive discoverable Data Governance reporting for senior oversight purposes. You will also own the production of the Data Governance agenda draft, documentation and communications material. Equally important will be the maintenance of frequent stakeholder engagements across the business and key supporting teams e.g., risk & compliance. ?What you'll be doing Responsible for defining and collaborating on key components of the Data Governance Framework Standard & Procedures, Data Stewardship, Data Ownership etc Drive acceptance, adoption and implementation of the Data Governance Strategy and Frameworks with BAU functions and change teams Contribute to the development of the Data Governance Strategy & Planning Be an advocate in key data topic areas such as Data Quality, Data Management and Stewardship and Ownership Build relationships with key stakeholders to understand their data landscape and their business priorities. Win stakeholders over by showing them "what's in it for them" Support the growth of a network of data owners, stewards, custodians and stakeholders to support and facilitate improving data quality and good data practices Build strong alliance with the Architecture practice and ensure we support each other in our journey Review data management approach of key programs and initiatives, recommend improvement plans and escalate important concerns with stakeholders. Articulate and recommend opportunities to move to a more sustainable data governance approach - Be an expert in the HL strategic tooling dedicated to Data Governance About you Ability to develop cooperative and constructive working relationships Experience in data governance, data management and data quality Experience of business and technology issues related to the management of enterprise information and data assets Expert in translated complex to simple and data stroytelling through packs, papers and business engagement Expert in being able to analyse and simplify multiple aspects of the business data processes and use of dedicated tooling Knowledge of data related regulatory requirements and emerging trends Awareness and understanding of ISO 9000, DAMA & DCAM or equivalent Knowledge of Data Ownership, Governance and Enterprise oversight of data Interview process This will be a two stage interview process. Working Schedule This role is permanent, full time, 37.5 hours per week, Monday to Friday. We offer a hybrid flexible working pattern to enable you the option of working from home and coming into our Bristol office. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus & annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure time Option to purchase an additional 5 days holiday (during annual enrolment window, if eligible depending on start date) Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL's future Income Protection & Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare and an Employee Assistance Programme Gympass - gym memberships and wellbeing apps available Variety of travel to work schemes with free bike storage and shower facilities Inhouse barista & deli serving subsidised coffee and sandwiches Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year) LifeWorks Discounts on services, restaurants and retailers dependant on role level Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
Granite Recruitment and Consulting Limited
Bournemouth, Dorset
IT Service Desk Team Lead - £35,000 - £40,000 Bournemouth This is a great opportunity for an ambitious IT Service Desk Team Leader looking to join a company that take career development seriously, who have recently been certified as a Great Place to Work. You will spearhead the IT delivery function of a well-established company in Bournemouth, leading the service desk who provide the first point of contact for all IT related issues from users across the UK. It will require someone technically strong (ideally you will have an MCP certification / ITIL qualification, or similar) who can lead a team of 4/5 service desk analysts, manage IT development install requests, co-ordinate with 3rd party supplies, and ensure all requests for service are fulfilled. Some of the general responsibilities will include: Incident management Request management Asset management Knowledge management Daily system checks The role will require the following: A technical background, including: Active Directory administatration MS Exchange 2013 administration Office 365 administration Hardware troubleshooting Windows Network connectivity issues Previous Team lead responsibilities, including: Being the escalation point for service desk analysts Providing 2nd line support when required Adopting best working practices Ensuring KPIs are attained 12 months + experience in a Team Lead / Manager position
May 19, 2024
Full time
IT Service Desk Team Lead - £35,000 - £40,000 Bournemouth This is a great opportunity for an ambitious IT Service Desk Team Leader looking to join a company that take career development seriously, who have recently been certified as a Great Place to Work. You will spearhead the IT delivery function of a well-established company in Bournemouth, leading the service desk who provide the first point of contact for all IT related issues from users across the UK. It will require someone technically strong (ideally you will have an MCP certification / ITIL qualification, or similar) who can lead a team of 4/5 service desk analysts, manage IT development install requests, co-ordinate with 3rd party supplies, and ensure all requests for service are fulfilled. Some of the general responsibilities will include: Incident management Request management Asset management Knowledge management Daily system checks The role will require the following: A technical background, including: Active Directory administatration MS Exchange 2013 administration Office 365 administration Hardware troubleshooting Windows Network connectivity issues Previous Team lead responsibilities, including: Being the escalation point for service desk analysts Providing 2nd line support when required Adopting best working practices Ensuring KPIs are attained 12 months + experience in a Team Lead / Manager position
A new opportunity has risen for a Data and Insights Manager to join our D2C team. The Data and Insights team is a small but dynamic and experienced group of SMEs who work across Google Analytics, Bloomreach CDP and BI/data engineering. The team is the first port of call for insights from our customer-centric marketing, product, PR, content and strategy teams, as well as working on projects and initiatives to allow the business to harness the power of our data. The team are continually working to understand our customers better through meticulous tracking and analysis. We're passionate about delivering an increasingly personalised and segmented approach to every customer touchpoint to empower our customers to reach their financial goals. Plus, we know the best decisions are data-driven - so we give our senior management team the best business intelligence data at their fingertips. We're looking for an experienced, driven and hands-on manager for the team, who can support the individual specialists deliver their ambitious roadmap. What does the job involve? The key responsibilities of the role are as follows: Management of a growing and high performing team (currently 5 members ranging from junior analyst to experienced specialists). Foster a culture of collaboration, innovation, and continuous learning to drive professional growth and development within the team. You'll be responsible for managing the day-to-day work of the team, working with the team to triage incoming requests, gather requirements for data tasks (whether that be dashboards, new functionality, analysis pieces or tracking requests) and manage the team's backlog on JIRA. You'll take on running sprint planning meetings and daily stand ups with team, identifying blockers and addressing where necessary. You'll ensure the team's work is of the highest standard by QAing before delivery to the business. Act as the interface between data and marketing, product and other D2C teams to enable them to make the best use of our data and insights. You'll oversee projects being run out of the data team, as well as working with stakeholders across the business when there's a cross-functional project requiring data input (that's most of them!). Ensure compliance with regulatory requirements and industry standards related to data privacy, security, and confidentiality. You'll ensure the team have effective controls in place, monitor any risks to the team and own the rectification of any data incidents. You'll support the individual specialists in defining and executing their roadmaps across Google, Bloomreach and Snowflake. Support Senior BI developer by overseeing the collection and integration of data from internal and external sources. Implement robust data pipelines and ETL processes to streamline data ingestion and transformation. Competence, Knowledge & Skills: Proven experience in a data management or analytics role within the financial services industry Proven understanding of GDPR, preferably in financial services Knowledge of Google Analytics, Database architecture (cloud) and CPDs Management experience with track record of building effective and happy teams. Proficiency in data analysis tools and programming languages such as SQL, Python, R, or SAS. Experience with data visualization tools, particularly Power BI Outstanding stakeholder management skills Excellent prioritisation skills, including effective communication of priorities Experience in analysis and development within a BI environment Agile/scrum experience would be a benefit Highly effective communication skills and comfortable working with both technical and non-technical teams Excellent analytical and problem-solving skills, with the ability to interpret complex datasets and generate actionable insights. Flexible approach to work and adaptable to changing environment Embraces continuous learning JIRA and Confluence experience would be an advantage AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1300 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years. What we offer: Salary of £60,000 - £70,000 depending on experience Generous holiday allowance increasing up to 31 days with service, plus bank holidays Holiday buy/sell scheme Hybrid working policy Casual dress code Discretionary bonus Contributory pension scheme Healthcare Cash Plan Buy as you earn share scheme Free annual share scheme Paid study support for qualifications Enhanced maternity/paternity scheme from day one Bike loan Season ticket loan portal Discounted PMI and Dental Paid volunteering opportunities, free social events and more AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.
May 19, 2024
Full time
A new opportunity has risen for a Data and Insights Manager to join our D2C team. The Data and Insights team is a small but dynamic and experienced group of SMEs who work across Google Analytics, Bloomreach CDP and BI/data engineering. The team is the first port of call for insights from our customer-centric marketing, product, PR, content and strategy teams, as well as working on projects and initiatives to allow the business to harness the power of our data. The team are continually working to understand our customers better through meticulous tracking and analysis. We're passionate about delivering an increasingly personalised and segmented approach to every customer touchpoint to empower our customers to reach their financial goals. Plus, we know the best decisions are data-driven - so we give our senior management team the best business intelligence data at their fingertips. We're looking for an experienced, driven and hands-on manager for the team, who can support the individual specialists deliver their ambitious roadmap. What does the job involve? The key responsibilities of the role are as follows: Management of a growing and high performing team (currently 5 members ranging from junior analyst to experienced specialists). Foster a culture of collaboration, innovation, and continuous learning to drive professional growth and development within the team. You'll be responsible for managing the day-to-day work of the team, working with the team to triage incoming requests, gather requirements for data tasks (whether that be dashboards, new functionality, analysis pieces or tracking requests) and manage the team's backlog on JIRA. You'll take on running sprint planning meetings and daily stand ups with team, identifying blockers and addressing where necessary. You'll ensure the team's work is of the highest standard by QAing before delivery to the business. Act as the interface between data and marketing, product and other D2C teams to enable them to make the best use of our data and insights. You'll oversee projects being run out of the data team, as well as working with stakeholders across the business when there's a cross-functional project requiring data input (that's most of them!). Ensure compliance with regulatory requirements and industry standards related to data privacy, security, and confidentiality. You'll ensure the team have effective controls in place, monitor any risks to the team and own the rectification of any data incidents. You'll support the individual specialists in defining and executing their roadmaps across Google, Bloomreach and Snowflake. Support Senior BI developer by overseeing the collection and integration of data from internal and external sources. Implement robust data pipelines and ETL processes to streamline data ingestion and transformation. Competence, Knowledge & Skills: Proven experience in a data management or analytics role within the financial services industry Proven understanding of GDPR, preferably in financial services Knowledge of Google Analytics, Database architecture (cloud) and CPDs Management experience with track record of building effective and happy teams. Proficiency in data analysis tools and programming languages such as SQL, Python, R, or SAS. Experience with data visualization tools, particularly Power BI Outstanding stakeholder management skills Excellent prioritisation skills, including effective communication of priorities Experience in analysis and development within a BI environment Agile/scrum experience would be a benefit Highly effective communication skills and comfortable working with both technical and non-technical teams Excellent analytical and problem-solving skills, with the ability to interpret complex datasets and generate actionable insights. Flexible approach to work and adaptable to changing environment Embraces continuous learning JIRA and Confluence experience would be an advantage AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1300 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years. What we offer: Salary of £60,000 - £70,000 depending on experience Generous holiday allowance increasing up to 31 days with service, plus bank holidays Holiday buy/sell scheme Hybrid working policy Casual dress code Discretionary bonus Contributory pension scheme Healthcare Cash Plan Buy as you earn share scheme Free annual share scheme Paid study support for qualifications Enhanced maternity/paternity scheme from day one Bike loan Season ticket loan portal Discounted PMI and Dental Paid volunteering opportunities, free social events and more AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.
About Sparta Global Embark on a transformative career journey with Sparta Global, where diversity, innovation, and passion for technology converge. We welcome individuals from all backgrounds, offering not just jobs, but dynamic careers in the tech industry. You'll work alongside enthusiastic professionals, receiving top-tier training and mentorship to hone your skills for success in both public and private sectors. Our commitment to designing impactful careers and coaching future leaders is evident in our over 10 prestigious awards in Learning & Development and Equality, Diversity & Inclusion. As a Top 20 Employer for Social Mobility and a proud B-Corp certified organisation, we're not just advancing careers; we're fostering a more diverse, equitable, and inclusive tech landscape. Join us in shaping the future of technology - where your growth is our mission, and your success, our pride. Apply now to be part of our award-winning team at Sparta Global.? About this role You will work closely with other developers, product managers, designers, business analysts and testers to constantly create, maintain and modify systems to meet the demands of the business and their stakeholders. You will not only design and write well-formed, readable code but you'll be well-versed in standard practices such as Test-Driven Development and Behaviour-Driven Development and understand how you can work efficiently within agile continuous integration and continuous development (CI/CD) pipelines for your software delivery process.? You will creatively solve complex problems during dynamic and meaningful projects. Discover, research and learn new technologies to stay up to date with the latest trends in the industry. We're not expecting you to have the proficiencies right away - that's where our award-winning Academy comes in. We are the experts in building skills and confidence in a fun and supportive environment that will not only challenge you but also develop your specialist capabilities ready to work on our clients' projects. What we're looking for. To be successful for this role you will demonstrate a level of ability in C#, Java or similar. You will be passionate about technology and eager to learn programme development to an advanced level. We're seeking candidates who can exemplify our values:? Empathy and Diversity: Integrity, respect, and a commitment to inclusivity.? Drive: A goal-oriented mindset with pride in exceeding targets. Collaboration: A team-focused approach, fostering positive relationships.? Innovation: Curiosity, creativity, and openness to diverse ideas. Flexibility: Adaptability and composure in the face of change.? As a national organisation with clients across the UK, we require all candidates to have the flexibility and willingness to relocate post training for deployment to client site. Remote working cannot be guaranteed. You must have eligibility to work in the UK for the duration of your contract with Sparta Global (British or Irish Citizenship, EU Settled Status, or Permanent Visa Holder). We do not offer visa sponsorships or accept Graduate or PSW Visas due to time limitations. Why you should apply: Our environment is designed to nurture your talents and skills, your hard work and progress are not just appreciated - they're tangibly rewarded. We conduct performance-based reviews every six months, offering you the chance to increase your earning potential twice a year. This regular appraisal system is our way of ensuring that your efforts and achievements are consistently recognised and rewarded.? We also provide:? 20 days annual leave + bank holidays.? An extra day off for your birthday.? Pension.? Eye care.? Death in service cover. Cycle to work scheme.? Season ticket loan.? Employee assistance program. Yearly budget for personal development.? Access to alumni and community networks.? Opportunities to be brand ambassadors.? Being employed by Sparta Global is an investment in your future that pays dividends along the way. We give you breadth of experience and skills, along with increasing opportunities to develop further and earn more. No two career paths look the same at Sparta. Our Recruitment Process:? Begin your journey by applying online and our team will review your application. If you pass our initial screening, you'll be invited to complete our online assessments and first stage interview. If successful, the final stage is a competency-based interview, here you'll have the opportunity to impress us with your ability to communicate effectively and exhibit behavioural competencies through relevant examples. We're looking for candidates who can demonstrate a collaborative spirit and a growth mindset.? The Talent Team will be there to support and answer any questions you have. You can also visit our YouTube channel to gain valuable insights and expert advice on virtual interviews, strategies to manage nerves, and tips on nonverbal communication. We look forward to receiving your application - good luck!?
May 18, 2024
Full time
About Sparta Global Embark on a transformative career journey with Sparta Global, where diversity, innovation, and passion for technology converge. We welcome individuals from all backgrounds, offering not just jobs, but dynamic careers in the tech industry. You'll work alongside enthusiastic professionals, receiving top-tier training and mentorship to hone your skills for success in both public and private sectors. Our commitment to designing impactful careers and coaching future leaders is evident in our over 10 prestigious awards in Learning & Development and Equality, Diversity & Inclusion. As a Top 20 Employer for Social Mobility and a proud B-Corp certified organisation, we're not just advancing careers; we're fostering a more diverse, equitable, and inclusive tech landscape. Join us in shaping the future of technology - where your growth is our mission, and your success, our pride. Apply now to be part of our award-winning team at Sparta Global.? About this role You will work closely with other developers, product managers, designers, business analysts and testers to constantly create, maintain and modify systems to meet the demands of the business and their stakeholders. You will not only design and write well-formed, readable code but you'll be well-versed in standard practices such as Test-Driven Development and Behaviour-Driven Development and understand how you can work efficiently within agile continuous integration and continuous development (CI/CD) pipelines for your software delivery process.? You will creatively solve complex problems during dynamic and meaningful projects. Discover, research and learn new technologies to stay up to date with the latest trends in the industry. We're not expecting you to have the proficiencies right away - that's where our award-winning Academy comes in. We are the experts in building skills and confidence in a fun and supportive environment that will not only challenge you but also develop your specialist capabilities ready to work on our clients' projects. What we're looking for. To be successful for this role you will demonstrate a level of ability in C#, Java or similar. You will be passionate about technology and eager to learn programme development to an advanced level. We're seeking candidates who can exemplify our values:? Empathy and Diversity: Integrity, respect, and a commitment to inclusivity.? Drive: A goal-oriented mindset with pride in exceeding targets. Collaboration: A team-focused approach, fostering positive relationships.? Innovation: Curiosity, creativity, and openness to diverse ideas. Flexibility: Adaptability and composure in the face of change.? As a national organisation with clients across the UK, we require all candidates to have the flexibility and willingness to relocate post training for deployment to client site. Remote working cannot be guaranteed. You must have eligibility to work in the UK for the duration of your contract with Sparta Global (British or Irish Citizenship, EU Settled Status, or Permanent Visa Holder). We do not offer visa sponsorships or accept Graduate or PSW Visas due to time limitations. Why you should apply: Our environment is designed to nurture your talents and skills, your hard work and progress are not just appreciated - they're tangibly rewarded. We conduct performance-based reviews every six months, offering you the chance to increase your earning potential twice a year. This regular appraisal system is our way of ensuring that your efforts and achievements are consistently recognised and rewarded.? We also provide:? 20 days annual leave + bank holidays.? An extra day off for your birthday.? Pension.? Eye care.? Death in service cover. Cycle to work scheme.? Season ticket loan.? Employee assistance program. Yearly budget for personal development.? Access to alumni and community networks.? Opportunities to be brand ambassadors.? Being employed by Sparta Global is an investment in your future that pays dividends along the way. We give you breadth of experience and skills, along with increasing opportunities to develop further and earn more. No two career paths look the same at Sparta. Our Recruitment Process:? Begin your journey by applying online and our team will review your application. If you pass our initial screening, you'll be invited to complete our online assessments and first stage interview. If successful, the final stage is a competency-based interview, here you'll have the opportunity to impress us with your ability to communicate effectively and exhibit behavioural competencies through relevant examples. We're looking for candidates who can demonstrate a collaborative spirit and a growth mindset.? The Talent Team will be there to support and answer any questions you have. You can also visit our YouTube channel to gain valuable insights and expert advice on virtual interviews, strategies to manage nerves, and tips on nonverbal communication. We look forward to receiving your application - good luck!?
About Sparta Global Embark on a transformative career journey with Sparta Global, where diversity, innovation, and passion for technology converge. We welcome individuals from all backgrounds, offering not just jobs, but dynamic careers in the tech industry. You'll work alongside enthusiastic professionals, receiving top-tier training and mentorship to hone your skills for success in both public and private sectors. Our commitment to designing impactful careers and coaching future leaders is evident in our over 10 prestigious awards in Learning & Development and Equality, Diversity & Inclusion. As a Top 20 Employer for Social Mobility and a proud B-Corp certified organisation, we're not just advancing careers; we're fostering a more diverse, equitable, and inclusive tech landscape. Join us in shaping the future of technology - where your growth is our mission, and your success, our pride. Apply now to be part of our award-winning team at Sparta Global.? About this role Working as a Software Developer you will work closely with other developers, product managers, designers, business analysts and testers to constantly create, maintain and modify systems to meet the demands of the business and their stakeholders. You will not only design and write well-formed, readable code but you'll be well-versed in standard practices such as Test-Driven Development and Behaviour-Driven Development and understand how you can work efficiently within agile continuous integration and continuous development (CI/CD) pipelines for your software delivery process.? We're not expecting you to have the proficiencies right away - that's where our award-winning Academy comes in. We are the experts in building skills and confidence in a fun and supportive environment that will not only challenge you but also develop your specialist capabilities ready to work on our clients' projects. What we're looking for. To be successful for this role you will demonstrate a level of ability in C#, Java or similar. You will be passionate about technology and eager to learn programme development to an advanced level. We're seeking candidates who can exemplify our values:? Empathy and Diversity: Integrity, respect, and a commitment to inclusivity.? Drive: A goal-oriented mindset with pride in exceeding targets.? Collaboration: A team-focused approach, fostering positive relationships. Innovation: Curiosity, creativity, and openness to diverse ideas. Flexibility: Adaptability and composure in the face of change. As a national organisation with clients across the UK, we require all candidates to have the flexibility and willingness to relocate post training for deployment to client site. Remote working cannot be guaranteed. You must have eligibility to work in the UK for the duration of your contract with Sparta Global (British or Irish Citizenship, EU Settled Status, or Permanent Visa Holder). We do not offer visa sponsorships or accept Graduate or PSW Visas due to time limitations. Why you should apply: Our environment is designed to nurture your talents and skills, your hard work and progress are not just appreciated - they're tangibly rewarded. We conduct performance-based reviews every six months, offering you the chance to increase your earning potential twice a year. This regular appraisal system is our way of ensuring that your efforts and achievements are consistently recognised and rewarded.? We also provide:? 20 days annual leave + bank holidays.? An extra day off for your birthday. Pension.? Eye care. Death in service cover.? Cycle to work scheme. Season ticket loan.? Employee assistance program. Yearly budget for personal development.? Access to alumni and community networks.? Opportunities to be brand ambassadors. Being employed by Sparta Global is an investment in your future that pays dividends along the way. We give you breadth of experience and skills, along with increasing opportunities to develop further and earn more. No two career paths look the same at Sparta.? Our Recruitment Process:? Begin your journey by applying online and our team will review your application. If you pass our initial screening, you'll be invited to complete our online assessments and first stage interview. If successful, the final stage is a competency-based interview, here you'll have the opportunity to impress us with your ability to communicate effectively and exhibit behavioural competencies through relevant examples. We're looking for candidates who can demonstrate a collaborative spirit and a growth mindset.? The Talent Team will be there to support and answer any questions you have. You can also visit our YouTube channel to gain valuable insights and expert advice on virtual interviews, strategies to manage nerves, and tips on nonverbal communication. We look forward to receiving your application - good luck!
May 18, 2024
Full time
About Sparta Global Embark on a transformative career journey with Sparta Global, where diversity, innovation, and passion for technology converge. We welcome individuals from all backgrounds, offering not just jobs, but dynamic careers in the tech industry. You'll work alongside enthusiastic professionals, receiving top-tier training and mentorship to hone your skills for success in both public and private sectors. Our commitment to designing impactful careers and coaching future leaders is evident in our over 10 prestigious awards in Learning & Development and Equality, Diversity & Inclusion. As a Top 20 Employer for Social Mobility and a proud B-Corp certified organisation, we're not just advancing careers; we're fostering a more diverse, equitable, and inclusive tech landscape. Join us in shaping the future of technology - where your growth is our mission, and your success, our pride. Apply now to be part of our award-winning team at Sparta Global.? About this role Working as a Software Developer you will work closely with other developers, product managers, designers, business analysts and testers to constantly create, maintain and modify systems to meet the demands of the business and their stakeholders. You will not only design and write well-formed, readable code but you'll be well-versed in standard practices such as Test-Driven Development and Behaviour-Driven Development and understand how you can work efficiently within agile continuous integration and continuous development (CI/CD) pipelines for your software delivery process.? We're not expecting you to have the proficiencies right away - that's where our award-winning Academy comes in. We are the experts in building skills and confidence in a fun and supportive environment that will not only challenge you but also develop your specialist capabilities ready to work on our clients' projects. What we're looking for. To be successful for this role you will demonstrate a level of ability in C#, Java or similar. You will be passionate about technology and eager to learn programme development to an advanced level. We're seeking candidates who can exemplify our values:? Empathy and Diversity: Integrity, respect, and a commitment to inclusivity.? Drive: A goal-oriented mindset with pride in exceeding targets.? Collaboration: A team-focused approach, fostering positive relationships. Innovation: Curiosity, creativity, and openness to diverse ideas. Flexibility: Adaptability and composure in the face of change. As a national organisation with clients across the UK, we require all candidates to have the flexibility and willingness to relocate post training for deployment to client site. Remote working cannot be guaranteed. You must have eligibility to work in the UK for the duration of your contract with Sparta Global (British or Irish Citizenship, EU Settled Status, or Permanent Visa Holder). We do not offer visa sponsorships or accept Graduate or PSW Visas due to time limitations. Why you should apply: Our environment is designed to nurture your talents and skills, your hard work and progress are not just appreciated - they're tangibly rewarded. We conduct performance-based reviews every six months, offering you the chance to increase your earning potential twice a year. This regular appraisal system is our way of ensuring that your efforts and achievements are consistently recognised and rewarded.? We also provide:? 20 days annual leave + bank holidays.? An extra day off for your birthday. Pension.? Eye care. Death in service cover.? Cycle to work scheme. Season ticket loan.? Employee assistance program. Yearly budget for personal development.? Access to alumni and community networks.? Opportunities to be brand ambassadors. Being employed by Sparta Global is an investment in your future that pays dividends along the way. We give you breadth of experience and skills, along with increasing opportunities to develop further and earn more. No two career paths look the same at Sparta.? Our Recruitment Process:? Begin your journey by applying online and our team will review your application. If you pass our initial screening, you'll be invited to complete our online assessments and first stage interview. If successful, the final stage is a competency-based interview, here you'll have the opportunity to impress us with your ability to communicate effectively and exhibit behavioural competencies through relevant examples. We're looking for candidates who can demonstrate a collaborative spirit and a growth mindset.? The Talent Team will be there to support and answer any questions you have. You can also visit our YouTube channel to gain valuable insights and expert advice on virtual interviews, strategies to manage nerves, and tips on nonverbal communication. We look forward to receiving your application - good luck!
Pricing Developer - Radar Hybrid Let's make the most of your talent. Join our Pricing & Underwriting Chapter in a unique role as a Pricing Developer (Radar). This is a permanent position with the opportunity to work remotely from anywhere in the UK, with ad-hoc travel to our hubs in Leeds and London. About Us: At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That's why our pricers and underwriters are the best of the best. They reduce risk and predict future events ensuring our business can continue to grow whilst each and every one of our consumers gets the best price. What you'll be doing: As a valued member of our team, you'll contribute to the development of the pricing strategy for Personal Lines through accurately and efficiently implementing and deploying changes to the Radar rating algorithm and rating tables. By doing so, you will ensure commercial viability and align with our business objectives. We are set up in an agile structure which means you'll take charge early on, soak up new experiences and most importantly you'll positively influence and shape what we do - making an impact on our customers lives. Key Responsibilities: Collaborate with the team to provide an innovative and effective delivery service for our Insurance Rating System, focusing on change deployment in our Personal Lines Business. Make recommendations to enhance rating efficiency and long-term pricing delivery capabilities, encompassing both testing and deployment. Take ownership of building, maintaining, and monitoring production algorithms and documentation in Radar to support our business. Develop and maintain pre- and post-live testing processes to ensure accuracy. Engage with various stakeholders, including change, testing, product owners, and pricing analysts, to ensure alignment with the rating strategy. Participate in technical discussions to meet business needs and timelines while adhering to request requirements and governance. Identify and manage risks associated with the role, adhering to the company risk framework. Communicate any price, model, or data issues promptly and recommend appropriate remedial actions. Engage in the wider Pricing & Underwriting community and influence tribe objectives and priorities Support other colleagues with their work and development, building the overall squad capability What we are looking for Solid knowledge of Radar software by WTW and experience in building, developing, and testing algorithms. Previous experience in a similar role within insurance Familiarity with programming languages and software such as SQL, SAS Python, Tableau. Proficiency in defect management, including root cause analysis, design, and deployment of solutions. Ability to define and execute test strategies to minimize the risk of errors. Proficient in interpreting XML files. Experience in monitoring performance and driving continuous improvement of algorithms. Analytical mindset, inquisitive nature, strong communication skills, and a high level of numeracy What we offer: We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus 25 days holiday (rising by 1 each year to 28) + bank holidays and option to buy or sell up to 5 days Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Be yourself We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process, please reach out to us and we can discuss how we can support you with this. There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills, and thoughts. That's why you could belong here. As part of a team, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every one of us brings. Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. Join us . Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind.
May 18, 2024
Full time
Pricing Developer - Radar Hybrid Let's make the most of your talent. Join our Pricing & Underwriting Chapter in a unique role as a Pricing Developer (Radar). This is a permanent position with the opportunity to work remotely from anywhere in the UK, with ad-hoc travel to our hubs in Leeds and London. About Us: At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That's why our pricers and underwriters are the best of the best. They reduce risk and predict future events ensuring our business can continue to grow whilst each and every one of our consumers gets the best price. What you'll be doing: As a valued member of our team, you'll contribute to the development of the pricing strategy for Personal Lines through accurately and efficiently implementing and deploying changes to the Radar rating algorithm and rating tables. By doing so, you will ensure commercial viability and align with our business objectives. We are set up in an agile structure which means you'll take charge early on, soak up new experiences and most importantly you'll positively influence and shape what we do - making an impact on our customers lives. Key Responsibilities: Collaborate with the team to provide an innovative and effective delivery service for our Insurance Rating System, focusing on change deployment in our Personal Lines Business. Make recommendations to enhance rating efficiency and long-term pricing delivery capabilities, encompassing both testing and deployment. Take ownership of building, maintaining, and monitoring production algorithms and documentation in Radar to support our business. Develop and maintain pre- and post-live testing processes to ensure accuracy. Engage with various stakeholders, including change, testing, product owners, and pricing analysts, to ensure alignment with the rating strategy. Participate in technical discussions to meet business needs and timelines while adhering to request requirements and governance. Identify and manage risks associated with the role, adhering to the company risk framework. Communicate any price, model, or data issues promptly and recommend appropriate remedial actions. Engage in the wider Pricing & Underwriting community and influence tribe objectives and priorities Support other colleagues with their work and development, building the overall squad capability What we are looking for Solid knowledge of Radar software by WTW and experience in building, developing, and testing algorithms. Previous experience in a similar role within insurance Familiarity with programming languages and software such as SQL, SAS Python, Tableau. Proficiency in defect management, including root cause analysis, design, and deployment of solutions. Ability to define and execute test strategies to minimize the risk of errors. Proficient in interpreting XML files. Experience in monitoring performance and driving continuous improvement of algorithms. Analytical mindset, inquisitive nature, strong communication skills, and a high level of numeracy What we offer: We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus 25 days holiday (rising by 1 each year to 28) + bank holidays and option to buy or sell up to 5 days Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Be yourself We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process, please reach out to us and we can discuss how we can support you with this. There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills, and thoughts. That's why you could belong here. As part of a team, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every one of us brings. Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. Join us . Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind.
Not just another 2nd line support role. But when where you're seen as one of the most experienced in the team. The go-to person for helping with any issues/technical advice. You'll be the person that people look up to. But is that enough? Well why not get involved in ad hoc projects and site visits for support & deployment? All whilst working with the latest & greatest technologies. For a growing IT Service Provider who have acquired 6 new clients in 2024 and are happy to offer 40% remote working. Growth of their staff is important to them too - they'll support & encourage your training, pay for your certifications and encourage you to grow your careers with opportunities in the 3rd line support & project delivery teams available. 2nd Line Support Engineer Based near Havant, Hampshire Start ASAP Working with a growing Managed Service Provider £28,000 - £33,000 Required Skills: - Excellent experience of providing 2nd line support - Good experience of supporting Office 365 and Azure - Strong experience of Windows Server domain environments, Windows 10, Office 365, - Ideally good experience of networking topology, DNS, DHCP - Ideally good experience of Intune and SharePoint - Ideally experience in project delivery and client site visits - Ideally experience of working for an IT Service Provider - Excellent communication & stakeholder management experience This position would suit a 2nd Line Support Engineer / IT Technician / Support Technician / Support Analyst, who has strong experience of supporting users at a 2nd line support level, ideally in a Managed Service environment This 2nd Line Support Analyst position is looking to start ASAP, will be based near Havant, Hampshire (40% home based after a short onboarding process) paying from £28,000 - £33,000 / day (depending upon background and experience). If you are interested in applying for this position then please forward your CV to bob com To be considered for this role, you must be eligible to live and work in the UK.
May 18, 2024
Full time
Not just another 2nd line support role. But when where you're seen as one of the most experienced in the team. The go-to person for helping with any issues/technical advice. You'll be the person that people look up to. But is that enough? Well why not get involved in ad hoc projects and site visits for support & deployment? All whilst working with the latest & greatest technologies. For a growing IT Service Provider who have acquired 6 new clients in 2024 and are happy to offer 40% remote working. Growth of their staff is important to them too - they'll support & encourage your training, pay for your certifications and encourage you to grow your careers with opportunities in the 3rd line support & project delivery teams available. 2nd Line Support Engineer Based near Havant, Hampshire Start ASAP Working with a growing Managed Service Provider £28,000 - £33,000 Required Skills: - Excellent experience of providing 2nd line support - Good experience of supporting Office 365 and Azure - Strong experience of Windows Server domain environments, Windows 10, Office 365, - Ideally good experience of networking topology, DNS, DHCP - Ideally good experience of Intune and SharePoint - Ideally experience in project delivery and client site visits - Ideally experience of working for an IT Service Provider - Excellent communication & stakeholder management experience This position would suit a 2nd Line Support Engineer / IT Technician / Support Technician / Support Analyst, who has strong experience of supporting users at a 2nd line support level, ideally in a Managed Service environment This 2nd Line Support Analyst position is looking to start ASAP, will be based near Havant, Hampshire (40% home based after a short onboarding process) paying from £28,000 - £33,000 / day (depending upon background and experience). If you are interested in applying for this position then please forward your CV to bob com To be considered for this role, you must be eligible to live and work in the UK.
Location: Remote Work Pattern: Full-time/Permanent Must be eligible for SC Clearance The Role: We are seeking a talented and experienced Solution Architect to join our dynamic team. The Solution Architect will be responsible for designing and overseeing the implementation of innovative and effective software and hardware solutions that address the needs of our organization and our clients. The ideal candidate will have a strong technical background, excellent communication skills, and a proven track record of delivering complex projects on time and within budget. Experience Gov experience APIs - API and Event Based architecture design patterns, including pub-sub and data streaming Secure File Transfers AWS Kafka Kong Azure Kubernetes Azure Service Bus Architecting events-based architecture across multiple data centres and public clouds API Gateway and micro-gateway patterns and capabilities such as traffic control, security, logging, monitoring and authentication e.g. Kong API Gateway Agile/DevOps delivery methodologies and best practice. Microservice and API-Led architecture and integration design tools, techniques and best practice. Public cloud technologies, cloud hosting, container, and networking design patterns, tools and best practice. COTS, Relational databases The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. Benefits: • Join a rapidly expanding start-up where personal growth is a part of our DNA. • Benefit from a flexible work environment focused on deliverable outcomes. • Receive private medical insurance through Aviva. • Enjoy the benefits of a company pension plan through Nest. • 25 days of annual leave plus UK bank holidays. • Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources. • Participate in a generous employee referral program. • A highly collaborative and collegial environment with opportunities for career advancement. • Be encouraged to take bold steps and embrace a mindset of experimentation. • Choose your preferred device, PC or Mac. Diversity & Inclusion: Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes: • Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued. • Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all. • Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace. • By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities. This role at Amber Labs is a permanent position, and all employees are required to meet the Baseline Personnel Security Standard (BPSS). Please be advised that, at this time, we are unable to consider candidates who require sponsorship or hold a visa of any type. What Happens Next? Our Talent Acquisition team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.
May 18, 2024
Full time
Location: Remote Work Pattern: Full-time/Permanent Must be eligible for SC Clearance The Role: We are seeking a talented and experienced Solution Architect to join our dynamic team. The Solution Architect will be responsible for designing and overseeing the implementation of innovative and effective software and hardware solutions that address the needs of our organization and our clients. The ideal candidate will have a strong technical background, excellent communication skills, and a proven track record of delivering complex projects on time and within budget. Experience Gov experience APIs - API and Event Based architecture design patterns, including pub-sub and data streaming Secure File Transfers AWS Kafka Kong Azure Kubernetes Azure Service Bus Architecting events-based architecture across multiple data centres and public clouds API Gateway and micro-gateway patterns and capabilities such as traffic control, security, logging, monitoring and authentication e.g. Kong API Gateway Agile/DevOps delivery methodologies and best practice. Microservice and API-Led architecture and integration design tools, techniques and best practice. Public cloud technologies, cloud hosting, container, and networking design patterns, tools and best practice. COTS, Relational databases The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. Benefits: • Join a rapidly expanding start-up where personal growth is a part of our DNA. • Benefit from a flexible work environment focused on deliverable outcomes. • Receive private medical insurance through Aviva. • Enjoy the benefits of a company pension plan through Nest. • 25 days of annual leave plus UK bank holidays. • Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources. • Participate in a generous employee referral program. • A highly collaborative and collegial environment with opportunities for career advancement. • Be encouraged to take bold steps and embrace a mindset of experimentation. • Choose your preferred device, PC or Mac. Diversity & Inclusion: Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes: • Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued. • Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all. • Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace. • By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities. This role at Amber Labs is a permanent position, and all employees are required to meet the Baseline Personnel Security Standard (BPSS). Please be advised that, at this time, we are unable to consider candidates who require sponsorship or hold a visa of any type. What Happens Next? Our Talent Acquisition team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.
New role! Our client is a leading technology company based in Hertfordshire, specializing in managed services to company's across the UK. We are currently seeking a dynamic and experienced Service Desk Team Leader to join our team. If you have a passion for technology, excellent leadership skills, and expertise in Azure and Windows environments, we want to hear from you! Responsibilities: Reporting to the ServiceDesk Manager, you will lead and manage a team of service desk analysts, ensuring efficient and effective service delivery. Provide technical guidance and support to team members. Oversee incident management, problem resolution, and service requests. Collaborate with other IT teams to ensure seamless operations. Maintain a high level of client service, ensuring accurate and timely responses. Identify service trends and implement process improvements. Conduct training sessions for service desk analysts. Ensure service delivery meets SLAs. Requirements: Technical Skills: Strong working knowledge of Microsoft Windows environments, including Windows 10/11. Experience supporting O365, Exchange, Azure, and Active Directory. Familiarity with Microsoft Intune Device Management and Azure AD. Azure fundamentals or Azure Administration certifications preferred. Leadership Skills: Proven experience in team management or team lead roles. Excellent communication, interpersonal, and motivational skills. Ability to lead by example and inspire team members. Education: A-Level or equivalent (preferred). Apply ASAP!
May 18, 2024
Full time
New role! Our client is a leading technology company based in Hertfordshire, specializing in managed services to company's across the UK. We are currently seeking a dynamic and experienced Service Desk Team Leader to join our team. If you have a passion for technology, excellent leadership skills, and expertise in Azure and Windows environments, we want to hear from you! Responsibilities: Reporting to the ServiceDesk Manager, you will lead and manage a team of service desk analysts, ensuring efficient and effective service delivery. Provide technical guidance and support to team members. Oversee incident management, problem resolution, and service requests. Collaborate with other IT teams to ensure seamless operations. Maintain a high level of client service, ensuring accurate and timely responses. Identify service trends and implement process improvements. Conduct training sessions for service desk analysts. Ensure service delivery meets SLAs. Requirements: Technical Skills: Strong working knowledge of Microsoft Windows environments, including Windows 10/11. Experience supporting O365, Exchange, Azure, and Active Directory. Familiarity with Microsoft Intune Device Management and Azure AD. Azure fundamentals or Azure Administration certifications preferred. Leadership Skills: Proven experience in team management or team lead roles. Excellent communication, interpersonal, and motivational skills. Ability to lead by example and inspire team members. Education: A-Level or equivalent (preferred). Apply ASAP!
Senior Cyber Security Analyst Utilities Hybrid: 2-3 days per week in Taunton or Exeter 6 months+ £650 - £700 per day In short: Classic Cyber Security Analyst required to join a major utilities company in SOC-related activities. In full: Reporting to the Senior Cyber Solutions Architect, you will be responsible for the development, delivery and support of new cyber security systems and processes within the department specialising in OT and Telecoms cyber security. You will also be a subject matter expert and a point of escalation for the business and cyber security analysts. Main Responsibilities Responsible for the management and development of SIEM reports and dashboards. Conduct vulnerability assessments within IT & OT and resolve any identified vulnerabilities, in collaboration with system owners. Responsible for investigating and resolving security queries in relation to company systems. Evaluating security processes against benchmarks. Developing specific cyber security metrics / KPI's. Deliver service improvements, such as process automation, platform tuning and configuration management. Provide subject matter expertise in relation to cyber risks and threats. Respond to cyber security incidents. Identify cyber security training needs. Carry out forensics on systems and hardware as required. Monitoring and assessment of threat intelligence feeds. Analyse the output of various security reports and advise/escalate where required. Liaise with Business System owners on security matters. Participate in and manage penetration tests. You should have an appropriate level of experience within an IT Environment, working with OT and cyber security. It would be advantageous to have or be working towards a recognised Cyber Security qualification such as OSCP, CISSP, CCNA Security etc. Experience and/or knowledge of OT/SCADA, Telecoms and control systems would be beneficial. The successful candidate may initially be appointed on a designate basis and all candidates will be required to undertake and successfully complete a Security Check (SC). Candidates will ideally show evidence of the above in their CV in order to be considered.Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
May 18, 2024
Full time
Senior Cyber Security Analyst Utilities Hybrid: 2-3 days per week in Taunton or Exeter 6 months+ £650 - £700 per day In short: Classic Cyber Security Analyst required to join a major utilities company in SOC-related activities. In full: Reporting to the Senior Cyber Solutions Architect, you will be responsible for the development, delivery and support of new cyber security systems and processes within the department specialising in OT and Telecoms cyber security. You will also be a subject matter expert and a point of escalation for the business and cyber security analysts. Main Responsibilities Responsible for the management and development of SIEM reports and dashboards. Conduct vulnerability assessments within IT & OT and resolve any identified vulnerabilities, in collaboration with system owners. Responsible for investigating and resolving security queries in relation to company systems. Evaluating security processes against benchmarks. Developing specific cyber security metrics / KPI's. Deliver service improvements, such as process automation, platform tuning and configuration management. Provide subject matter expertise in relation to cyber risks and threats. Respond to cyber security incidents. Identify cyber security training needs. Carry out forensics on systems and hardware as required. Monitoring and assessment of threat intelligence feeds. Analyse the output of various security reports and advise/escalate where required. Liaise with Business System owners on security matters. Participate in and manage penetration tests. You should have an appropriate level of experience within an IT Environment, working with OT and cyber security. It would be advantageous to have or be working towards a recognised Cyber Security qualification such as OSCP, CISSP, CCNA Security etc. Experience and/or knowledge of OT/SCADA, Telecoms and control systems would be beneficial. The successful candidate may initially be appointed on a designate basis and all candidates will be required to undertake and successfully complete a Security Check (SC). Candidates will ideally show evidence of the above in their CV in order to be considered.Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
Main purpose of the role The primary responsibility of this role is to manage the Technology Support Services (part of DTS team), responsible for effective management of IT systems, business applications & information; and adapt CIFF's IT systems and related operational procedures to be more efficient, effective, and streamlined across all locations. The role will involve working directly with the Head of DTS and India Operations, Change Delivery Programme Manager, Technical Architect, IT Analysts, main point of contact for third party services providers and a wide range of stakeholders across the organisation, to efficiently deliver the technology support services. The role requires effective management of IT systems and assets, delivery of fit-for-purpose IT services, management of technology support services team and to act in alignment with CIFF staff needs and system functionality to contribute to organisational policy. It also includes handling the global annual IT operations budgets and ensuring cost effectiveness. The role is crucial for creating and maintaining focus, enthusiasm, and momentum through effective leadership for technology support services team and building people-centric team ethos, enabling positive and productive environment for employees at work. The role also has line management responsibilities for the IT Analysts in the DTS team across locations and will be responsible for performance management and pay review related aspects of the team.The role holder will also be expected to deputise for the Head of Digital Technology Solutions specifically in relation to IT Service Delivery matters across any location in times of absence and where appropriate delegation is requested. Role's responsibilities Strategy & planning Prepare and present high-quality analysis and research, as required, to support the business needs in determining future strategic priorities and setting operational plans for IT support. Lead and deliver on the development of sustainable strategies related to global technology support services which fundamentally contributes to the realisation of DTS strategy and the associated digital and technology investments, alongside other team members. Delivery & performance Develop, set and drive objectives for the technology support services team, with a key focus on customer service and satisfaction. Accountable for team delivery against the agreed objectives and for the effectiveness and efficiency of technology support services across CIFF. Lead and deliver the overall technology support services portfolio, overall management for resourcing, budget control, communication, and implementation. Develop and maintain the required processes, tools, and templates, covering all the aspects of how team operates and how technology projects are planned, executed, and implemented to the organisation. Maintain essential IT operations, including business applications, IT infrastructure, servers, email systems, audio-visual equipment, and end user computing devices across all the operating offices. Own projects, solutions, and key responsibilities within a larger business initiative. Handle business-critical IT tasks and systems administration. Research and evaluate emerging technologies, hardware, and software and identify opportunities and make recommendations for effective and efficient use and adoption of IT systems across the organisation. Develop and implement of IT policies and best practice guides for the organisation. Direct line management for the technology support services team members, provide direction for the technology support services team members and identify the opportunities for team training and skills advancement. Conduct regular system audits and share regular operation system reports with senior staff. Oversee and determine the timeframes for major IT projects including system updates, upgrades, migrations, and outages. Third party supplier management for the technology support services portfolio across CIFF Track and maintain hardware and software inventory. Stakeholder and partner management Conduct rigorous research and evaluation of potential partners, using agreed corporate protocols and techniques, to assess their suitability and credentials for collaborating on technology initiatives. Apply CIFF's agreed account management disciplines and approaches in all dealings with vendors and stakeholders, to ensure productive and professional relationships are maintained in a coordinated and strategic manner. Collaborating with senior colleagues, help to develop strategic technical capabilities to support CIFF's field facing agenda. Membership and leadership of the team Be a role model to less experienced team members, demonstrating CIFF's leadership behaviours and providing mentorship to aid their growth. Adopt a coaching approach with colleagues which instills a culture of openness and trust, embraces diverse thinking, and encourages continuous improvement and learning. We operate a matrix structure so reporting lines can vary between specific aspects of the role. Qualifications & Experience Experience working in multi-site organisations, preferably international. ITIL and MS Administration / Azure / Power Platform Certification. Excellent knowledge and experience on technical management, information analysis and of the following technologies: o Microsoft 365 including Exchange, SharePoint, OneDrive, and Teams o Microsoft Intune, Group Policy Management, Active Directory and Azure Active Directory o Microsoft Azure o Citrix ShareFile and Mimecast (mail gateway, Large File Send, Secure Messaging) o Networking Concepts and supporting product knowledge o Mobile Data Management and Telephony o Polycom based AV infrastructure. Self-starter with the ability to work and prioritise activities without supervision. Ability to manage expectations from the business and manage personnel. Educated to degree level, with appropriate specialist accreditation. Builds valuable partnerships/relationships based on shared goals, transparency, and mutual respect. Constantly seeks opportunities to improve and innovate, driving towards ever greater effectiveness and impact. Excellent communication & interpersonal skills, written, verbal & exceptional active listening skills, with a customer service mentality. Ability to clearly articulate messages to a variety of audiences using multi-channels. Able to effectively & collaboratively at all levels in an organisation influence other and move toward a common vision or goal. Forward-looking with a holistic approach and strong business acumen with an understanding of organisational issues and challenges. Good organisational skills with a natural inclination for planning strategy and tactics, problem-solving and root causes identification skills. Strong ability to prioritise, multitask and work independently, whilst maintaining the quality of work expected and meeting multiple deadlines as required. Flexible and adaptable; able to work in ambiguous situations, resilient and tenacious with a propensity to persevere. Is passionate about CIFF's mission, maintaining perspective on how daily actions contribute to improving the lives of children. Key working relationships CIFF CAO Head of DTS Change Delivery team IT Analysts Programme and Sector team SPOCs Management dimensions Responsibility for Technology support services team financial budget planning and tracking. The salary for this role is £80,000 per annum. Alongside a competitive salary, we offer a generous benefits package here at CIFF that includes, but is not limited to the following: Annual leave - 25 days per annum. Increasing by 1 day after each year of service, to a maximum of 30 days. Bonus - CIFF currently operates a discretionary bonus scheme. Training allowance Wellbeing allowance Life insurance Medical insurance Please submit your application on or before 27th May 2024.
May 18, 2024
Full time
Main purpose of the role The primary responsibility of this role is to manage the Technology Support Services (part of DTS team), responsible for effective management of IT systems, business applications & information; and adapt CIFF's IT systems and related operational procedures to be more efficient, effective, and streamlined across all locations. The role will involve working directly with the Head of DTS and India Operations, Change Delivery Programme Manager, Technical Architect, IT Analysts, main point of contact for third party services providers and a wide range of stakeholders across the organisation, to efficiently deliver the technology support services. The role requires effective management of IT systems and assets, delivery of fit-for-purpose IT services, management of technology support services team and to act in alignment with CIFF staff needs and system functionality to contribute to organisational policy. It also includes handling the global annual IT operations budgets and ensuring cost effectiveness. The role is crucial for creating and maintaining focus, enthusiasm, and momentum through effective leadership for technology support services team and building people-centric team ethos, enabling positive and productive environment for employees at work. The role also has line management responsibilities for the IT Analysts in the DTS team across locations and will be responsible for performance management and pay review related aspects of the team.The role holder will also be expected to deputise for the Head of Digital Technology Solutions specifically in relation to IT Service Delivery matters across any location in times of absence and where appropriate delegation is requested. Role's responsibilities Strategy & planning Prepare and present high-quality analysis and research, as required, to support the business needs in determining future strategic priorities and setting operational plans for IT support. Lead and deliver on the development of sustainable strategies related to global technology support services which fundamentally contributes to the realisation of DTS strategy and the associated digital and technology investments, alongside other team members. Delivery & performance Develop, set and drive objectives for the technology support services team, with a key focus on customer service and satisfaction. Accountable for team delivery against the agreed objectives and for the effectiveness and efficiency of technology support services across CIFF. Lead and deliver the overall technology support services portfolio, overall management for resourcing, budget control, communication, and implementation. Develop and maintain the required processes, tools, and templates, covering all the aspects of how team operates and how technology projects are planned, executed, and implemented to the organisation. Maintain essential IT operations, including business applications, IT infrastructure, servers, email systems, audio-visual equipment, and end user computing devices across all the operating offices. Own projects, solutions, and key responsibilities within a larger business initiative. Handle business-critical IT tasks and systems administration. Research and evaluate emerging technologies, hardware, and software and identify opportunities and make recommendations for effective and efficient use and adoption of IT systems across the organisation. Develop and implement of IT policies and best practice guides for the organisation. Direct line management for the technology support services team members, provide direction for the technology support services team members and identify the opportunities for team training and skills advancement. Conduct regular system audits and share regular operation system reports with senior staff. Oversee and determine the timeframes for major IT projects including system updates, upgrades, migrations, and outages. Third party supplier management for the technology support services portfolio across CIFF Track and maintain hardware and software inventory. Stakeholder and partner management Conduct rigorous research and evaluation of potential partners, using agreed corporate protocols and techniques, to assess their suitability and credentials for collaborating on technology initiatives. Apply CIFF's agreed account management disciplines and approaches in all dealings with vendors and stakeholders, to ensure productive and professional relationships are maintained in a coordinated and strategic manner. Collaborating with senior colleagues, help to develop strategic technical capabilities to support CIFF's field facing agenda. Membership and leadership of the team Be a role model to less experienced team members, demonstrating CIFF's leadership behaviours and providing mentorship to aid their growth. Adopt a coaching approach with colleagues which instills a culture of openness and trust, embraces diverse thinking, and encourages continuous improvement and learning. We operate a matrix structure so reporting lines can vary between specific aspects of the role. Qualifications & Experience Experience working in multi-site organisations, preferably international. ITIL and MS Administration / Azure / Power Platform Certification. Excellent knowledge and experience on technical management, information analysis and of the following technologies: o Microsoft 365 including Exchange, SharePoint, OneDrive, and Teams o Microsoft Intune, Group Policy Management, Active Directory and Azure Active Directory o Microsoft Azure o Citrix ShareFile and Mimecast (mail gateway, Large File Send, Secure Messaging) o Networking Concepts and supporting product knowledge o Mobile Data Management and Telephony o Polycom based AV infrastructure. Self-starter with the ability to work and prioritise activities without supervision. Ability to manage expectations from the business and manage personnel. Educated to degree level, with appropriate specialist accreditation. Builds valuable partnerships/relationships based on shared goals, transparency, and mutual respect. Constantly seeks opportunities to improve and innovate, driving towards ever greater effectiveness and impact. Excellent communication & interpersonal skills, written, verbal & exceptional active listening skills, with a customer service mentality. Ability to clearly articulate messages to a variety of audiences using multi-channels. Able to effectively & collaboratively at all levels in an organisation influence other and move toward a common vision or goal. Forward-looking with a holistic approach and strong business acumen with an understanding of organisational issues and challenges. Good organisational skills with a natural inclination for planning strategy and tactics, problem-solving and root causes identification skills. Strong ability to prioritise, multitask and work independently, whilst maintaining the quality of work expected and meeting multiple deadlines as required. Flexible and adaptable; able to work in ambiguous situations, resilient and tenacious with a propensity to persevere. Is passionate about CIFF's mission, maintaining perspective on how daily actions contribute to improving the lives of children. Key working relationships CIFF CAO Head of DTS Change Delivery team IT Analysts Programme and Sector team SPOCs Management dimensions Responsibility for Technology support services team financial budget planning and tracking. The salary for this role is £80,000 per annum. Alongside a competitive salary, we offer a generous benefits package here at CIFF that includes, but is not limited to the following: Annual leave - 25 days per annum. Increasing by 1 day after each year of service, to a maximum of 30 days. Bonus - CIFF currently operates a discretionary bonus scheme. Training allowance Wellbeing allowance Life insurance Medical insurance Please submit your application on or before 27th May 2024.
Working Model: Hybrid (3 days onsite in a week) We are looking for a talented and experienced Solution Architect with deeper expertise in Digital transformation (Platform modernization & Rationalisation), Data Analytics, Cloud architecture (primarily AWS & Azure) and Cloud cost optimization approach to join our team. As a Solution Architect, you will play a crucial role in technical advisory & solutions part of sales support, designing & implementing scalable, robust, and efficient solutions that meet the business requirements of our clients. You will work with President-UK & team to collaborate with potential & existing customers, and stakeholders, including business analysts, project managers, and development teams, to gather requirements, define architectures, and provide technical guidance throughout the software development lifecycle . You are all set to : Work with UK & European sales leaders and the wider Client organization to win new business. Collaborate with Customers ( Prospects & existing) and Client's internal stakeholders to understand business requirements and translate them into scalable solution designs. Keen focus on understanding the functional and non-functional requirements Ability to articulate thought into actions to diverse sets of audiences like Business analysts, testers, coders, architects, and DevOps. Provide technical thought leadership to customers (prospects & existing) and guidance to Client's development teams, ensuring adherence to architectural best practices and standards. Be Business Savvy ready to present business solutions to business sponsors. Be a problem solver and focus on providing different solutions to problems. Design end-to-end technical solutions that align with businessobjectives, ensuring scalability, performance, security, and maintainability. Build and operationalize target state architecture. Conduct architecture reviews and provide recommendations to improve system performance, reliability, and usability. Develop architectural documentation, including system diagrams, specifications, and guidelines, to support project delivery and future maintenance. Evaluate and selectappropriate technologies, frameworks, and tools to meet project requirements. Lead proof-of-concept efforts and perform technical feasibility studies tovalidatesolution designs. Collaborate with infrastructure and operations teams to ensure smooth deployment and operations of the solution. Stay up to date with emerging technologies, industry trends, and best practices, and make recommendations for their application within the organization. Identifytechnical risks and issues and develop mitigation strategies to ensure successful project delivery. Be Hands-On ready to dive deeper into technology when needed. Understand Data design patterns. Conceive, and create on-paper solutions for target state architecture. Guide/Mentor tech team when needed. Evangelize the solution to different stakeholders . Experience in Healthcare, Banking & finance , and Manufacturing industry will be the added value , but not mandatory. You bring in : Proven track recordof10+ yearsin a solution architect role with an overall experience of15+ years. Strong experience designing and implementing scalable, distributed, and high-performance systems. Proven track recordin supporting pre-sales and sales activities enabling revenue growth. Providing thought leadership with prospect & existin g customers and internal Client teams. DeeperexpertiseinDigital transformation (Platform modernization & Rationalisation), Data Analytics, Cloud architecture (primarily AWS & Azure) , and Cloud cost optimization approach. Experience in designing solutions using the .NET tech stack, including C#, ASP.NET, and .NET Core. Experience with cloud platforms such as AWS and/or Azure (also Google Cloud Platform will be good - not mandatory). Familiarity with Event-Driven Architecture (EDA) and experience in designing event-driven systems using Cloud Platform as a Service (PaaS) offerings. Familiarity with microservices architecture and containerization technologies such as Docker and Kubernetes. Experience in Data Analytics, ML solutions & technology solutions . Gen AI R&D experience and understanding of business needs will be great. Strong analytical and problem-solving skills. Excellent customer-facing , verbal , and written communication skills, with the ability to present complex technical concepts to non-technical stakeholders. Ability to work collaboratively in a cross-functional team environment. Proficiencyin one or more programming languages and frameworks. Knowledge of database technologies, both SQL and NoSQL. Knowledge of frontend technologies and frameworks such as Angular, React, or Vue.js. Familiarity with DevOps practices and tools. Understanding of agile software development methodologies. Skills Job Description Job Title: Solution Architect Location: London, UK Duration: Permanent Working Model: Hybrid (3 days onsite in a week) We are looking for a talented and experienced Solution Architect with deeper expertise in Digital transformation (Platform modernization & Rationalisation), Data Analytics, Cloud architecture (primarily AWS & Azure) and Cloud cost optimization approach to join our team. As a Solution Architect, you will play a crucial role in technical advisory & solutions part of sales support, designing & implementing scalable, robust, and efficient solutions that meet the business requirements of our clients. You will work with President-UK & team to collaborate with potential & existing customers, and stakeholders, including business analysts, project managers, and development teams, to gather requirements, define architectures, and provide technical guidance throughout the software development lifecycle . You are all set to : Work with UK & European sales leaders and the wider Client organization to win new business. Collaborate with Customers ( Prospects & existing) and Client's internal stakeholders to understand business requirements and translate them into scalable solution designs. Keen focus on understanding the functional and non-functional requirements Ability to articulate thought into actions to diverse sets of audiences like Business analysts, testers, coders, architects, and DevOps. Provide technical thought leadership to customers (prospects & existing) and guidance to Client's development teams, ensuring adherence to architectural best practices and standards. Be Business Savvy ready to present business solutions to business sponsors. Be a problem solver and focus on providing different solutions to problems. Design end-to-end technical solutions that align with businessobjectives, ensuring scalability, performance, security, and maintainability. Build and operationalize target state architecture. Conduct architecture reviews and provide recommendations to improve system performance, reliability, and usability. Develop architectural documentation, including system diagrams, specifications, and guidelines, to support project delivery and future maintenance. Evaluate and selectappropriate technologies, frameworks, and tools to meet project requirements. Lead proof-of-concept efforts and perform technical feasibility studies tovalidatesolution designs. Collaborate with infrastructure and operations teams to ensure smooth deployment and operations of the solution. Stay up to date with emerging technologies, industry trends, and best practices, and make recommendations for their application within the organization. Identifytechnical risks and issues and develop mitigation strategies to ensure successful project delivery. Be Hands-On ready to dive deeper into technology when needed. Understand Architecture design patterns, MVC, Microservices etc. Understand Data design patterns. Conceive, and create on-paper solutions for target state architecture. Guide/Mentor tech team when needed. Evangelize the solution to different stakeholders . Experience in Healthcare, Banking & finance , and Manufacturing industry will be the added value , but not mandatory. You bring in : Proven track recordof10+ yearsin a solution architect role with an overall experience of15+ years. Strong experience designing and implementing scalable, distributed, and high-performance systems. Proven track recordin supporting pre-sales and sales activities enabling revenue growth. Providing thought leadership with prospect & existin g customers and internal Client teams. DeeperexpertiseinDigital transformation (Platform modernization & Rationalisation), Data Analytics, Cloud architecture (primarily AWS & Azure) , and Cloud cost optimization approach. Experience in designing solutions using the .NET tech stack, including C#, ASP.NET, and .NET Core. Experience with cloud platforms such as AWS and/or Azure (also Google Cloud Platform will be good - not mandatory). Familiarity with Event-Driven Architecture (EDA) and experience in designing event-driven systems using Cloud Platform as a Service (PaaS) offerings. Familiarity with microservices architecture and containerization technologies such as Docker and Kubernetes. . click apply for full job details
May 18, 2024
Full time
Working Model: Hybrid (3 days onsite in a week) We are looking for a talented and experienced Solution Architect with deeper expertise in Digital transformation (Platform modernization & Rationalisation), Data Analytics, Cloud architecture (primarily AWS & Azure) and Cloud cost optimization approach to join our team. As a Solution Architect, you will play a crucial role in technical advisory & solutions part of sales support, designing & implementing scalable, robust, and efficient solutions that meet the business requirements of our clients. You will work with President-UK & team to collaborate with potential & existing customers, and stakeholders, including business analysts, project managers, and development teams, to gather requirements, define architectures, and provide technical guidance throughout the software development lifecycle . You are all set to : Work with UK & European sales leaders and the wider Client organization to win new business. Collaborate with Customers ( Prospects & existing) and Client's internal stakeholders to understand business requirements and translate them into scalable solution designs. Keen focus on understanding the functional and non-functional requirements Ability to articulate thought into actions to diverse sets of audiences like Business analysts, testers, coders, architects, and DevOps. Provide technical thought leadership to customers (prospects & existing) and guidance to Client's development teams, ensuring adherence to architectural best practices and standards. Be Business Savvy ready to present business solutions to business sponsors. Be a problem solver and focus on providing different solutions to problems. Design end-to-end technical solutions that align with businessobjectives, ensuring scalability, performance, security, and maintainability. Build and operationalize target state architecture. Conduct architecture reviews and provide recommendations to improve system performance, reliability, and usability. Develop architectural documentation, including system diagrams, specifications, and guidelines, to support project delivery and future maintenance. Evaluate and selectappropriate technologies, frameworks, and tools to meet project requirements. Lead proof-of-concept efforts and perform technical feasibility studies tovalidatesolution designs. Collaborate with infrastructure and operations teams to ensure smooth deployment and operations of the solution. Stay up to date with emerging technologies, industry trends, and best practices, and make recommendations for their application within the organization. Identifytechnical risks and issues and develop mitigation strategies to ensure successful project delivery. Be Hands-On ready to dive deeper into technology when needed. Understand Data design patterns. Conceive, and create on-paper solutions for target state architecture. Guide/Mentor tech team when needed. Evangelize the solution to different stakeholders . Experience in Healthcare, Banking & finance , and Manufacturing industry will be the added value , but not mandatory. You bring in : Proven track recordof10+ yearsin a solution architect role with an overall experience of15+ years. Strong experience designing and implementing scalable, distributed, and high-performance systems. Proven track recordin supporting pre-sales and sales activities enabling revenue growth. Providing thought leadership with prospect & existin g customers and internal Client teams. DeeperexpertiseinDigital transformation (Platform modernization & Rationalisation), Data Analytics, Cloud architecture (primarily AWS & Azure) , and Cloud cost optimization approach. Experience in designing solutions using the .NET tech stack, including C#, ASP.NET, and .NET Core. Experience with cloud platforms such as AWS and/or Azure (also Google Cloud Platform will be good - not mandatory). Familiarity with Event-Driven Architecture (EDA) and experience in designing event-driven systems using Cloud Platform as a Service (PaaS) offerings. Familiarity with microservices architecture and containerization technologies such as Docker and Kubernetes. Experience in Data Analytics, ML solutions & technology solutions . Gen AI R&D experience and understanding of business needs will be great. Strong analytical and problem-solving skills. Excellent customer-facing , verbal , and written communication skills, with the ability to present complex technical concepts to non-technical stakeholders. Ability to work collaboratively in a cross-functional team environment. Proficiencyin one or more programming languages and frameworks. Knowledge of database technologies, both SQL and NoSQL. Knowledge of frontend technologies and frameworks such as Angular, React, or Vue.js. Familiarity with DevOps practices and tools. Understanding of agile software development methodologies. Skills Job Description Job Title: Solution Architect Location: London, UK Duration: Permanent Working Model: Hybrid (3 days onsite in a week) We are looking for a talented and experienced Solution Architect with deeper expertise in Digital transformation (Platform modernization & Rationalisation), Data Analytics, Cloud architecture (primarily AWS & Azure) and Cloud cost optimization approach to join our team. As a Solution Architect, you will play a crucial role in technical advisory & solutions part of sales support, designing & implementing scalable, robust, and efficient solutions that meet the business requirements of our clients. You will work with President-UK & team to collaborate with potential & existing customers, and stakeholders, including business analysts, project managers, and development teams, to gather requirements, define architectures, and provide technical guidance throughout the software development lifecycle . You are all set to : Work with UK & European sales leaders and the wider Client organization to win new business. Collaborate with Customers ( Prospects & existing) and Client's internal stakeholders to understand business requirements and translate them into scalable solution designs. Keen focus on understanding the functional and non-functional requirements Ability to articulate thought into actions to diverse sets of audiences like Business analysts, testers, coders, architects, and DevOps. Provide technical thought leadership to customers (prospects & existing) and guidance to Client's development teams, ensuring adherence to architectural best practices and standards. Be Business Savvy ready to present business solutions to business sponsors. Be a problem solver and focus on providing different solutions to problems. Design end-to-end technical solutions that align with businessobjectives, ensuring scalability, performance, security, and maintainability. Build and operationalize target state architecture. Conduct architecture reviews and provide recommendations to improve system performance, reliability, and usability. Develop architectural documentation, including system diagrams, specifications, and guidelines, to support project delivery and future maintenance. Evaluate and selectappropriate technologies, frameworks, and tools to meet project requirements. Lead proof-of-concept efforts and perform technical feasibility studies tovalidatesolution designs. Collaborate with infrastructure and operations teams to ensure smooth deployment and operations of the solution. Stay up to date with emerging technologies, industry trends, and best practices, and make recommendations for their application within the organization. Identifytechnical risks and issues and develop mitigation strategies to ensure successful project delivery. Be Hands-On ready to dive deeper into technology when needed. Understand Architecture design patterns, MVC, Microservices etc. Understand Data design patterns. Conceive, and create on-paper solutions for target state architecture. Guide/Mentor tech team when needed. Evangelize the solution to different stakeholders . Experience in Healthcare, Banking & finance , and Manufacturing industry will be the added value , but not mandatory. You bring in : Proven track recordof10+ yearsin a solution architect role with an overall experience of15+ years. Strong experience designing and implementing scalable, distributed, and high-performance systems. Proven track recordin supporting pre-sales and sales activities enabling revenue growth. Providing thought leadership with prospect & existin g customers and internal Client teams. DeeperexpertiseinDigital transformation (Platform modernization & Rationalisation), Data Analytics, Cloud architecture (primarily AWS & Azure) , and Cloud cost optimization approach. Experience in designing solutions using the .NET tech stack, including C#, ASP.NET, and .NET Core. Experience with cloud platforms such as AWS and/or Azure (also Google Cloud Platform will be good - not mandatory). Familiarity with Event-Driven Architecture (EDA) and experience in designing event-driven systems using Cloud Platform as a Service (PaaS) offerings. Familiarity with microservices architecture and containerization technologies such as Docker and Kubernetes. . click apply for full job details
Your new company Hays are working with an organisation based in Avonmouth, Bristol to support with the recruitment for a permanent Application Support Analyst. The role is paying up to £35,000pa + benefits and bonus and the organisation offers hybrid working, 3 days on site per week. This organisation are going through an exciting growth period and have implemented a new digital roadmap to support this. Your new role In the role, you will work in the IT services function to provide technical knowledge & second line support to end users within the organisation. You will support users across bespoke application set up & integration whilst also training and supporting them. You will work closely with the service desk but also support in IT project delivery in line with the organisations strategic plans. What you'll need to succeed To be considered for this role, you will need to have worked in a similar application support / technical support based role. You will need to have excellent communication skills and a customer-centric approach. You must also have good time management skills and be able to work in a dynamic, high-volume environment. Exposure with Excel, specifically using multiple data sources within pivot tables, would be beneficial, as would experience using Microsoft Central dynamics 365 business Central. Exposure to ITIL standards & frameworks would also be beneficial. If you have experience with point of sale solutions & applications, that would be advantageous. What you'll get in return In return, you will work for an established business, which is currently experiencing exciting growth. You'll work for a friendly team with a great culture & working environment. You will also be exposed to internal development & career progression. The salary on offer is c£35,000 & benefits and the role offers hybrid working (3 days per week). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 18, 2024
Full time
Your new company Hays are working with an organisation based in Avonmouth, Bristol to support with the recruitment for a permanent Application Support Analyst. The role is paying up to £35,000pa + benefits and bonus and the organisation offers hybrid working, 3 days on site per week. This organisation are going through an exciting growth period and have implemented a new digital roadmap to support this. Your new role In the role, you will work in the IT services function to provide technical knowledge & second line support to end users within the organisation. You will support users across bespoke application set up & integration whilst also training and supporting them. You will work closely with the service desk but also support in IT project delivery in line with the organisations strategic plans. What you'll need to succeed To be considered for this role, you will need to have worked in a similar application support / technical support based role. You will need to have excellent communication skills and a customer-centric approach. You must also have good time management skills and be able to work in a dynamic, high-volume environment. Exposure with Excel, specifically using multiple data sources within pivot tables, would be beneficial, as would experience using Microsoft Central dynamics 365 business Central. Exposure to ITIL standards & frameworks would also be beneficial. If you have experience with point of sale solutions & applications, that would be advantageous. What you'll get in return In return, you will work for an established business, which is currently experiencing exciting growth. You'll work for a friendly team with a great culture & working environment. You will also be exposed to internal development & career progression. The salary on offer is c£35,000 & benefits and the role offers hybrid working (3 days per week). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
AWE currently has an exciting opportunity for a Business Operations Analyst. This role would support the delivery and operational capability of the Physics sub function within the Science function here at AWE. Location: Aldermaston, West Berkshire . We are located between Reading and Basingstoke, with onsite parking. Package: 31,000 - 46,000 (depending on your suitability, qualifications, and level of experience ) Closing Date: 31st May 2024 The Role Are you looking for a role that is dynamic, interesting, and challenging, with no two days the same? Are you looking for a role where you can gain a sense of satisfaction from making a difference across the business? Then why not apply for a role within the Physics Business Operations team as a Physics Business Operations Analyst. This role will give you the opportunity to get involved with a team that is supporting both the tactical and strategic business focuses across the Physics sub-function. The successful candidate will be part of the Physics Business Operations team supporting the Head of Physics and Physics management team in developing, managing, and maintaining the sub function, to ensure it has the resource and capability to deliver against the current and future programme demands necessary to support AWE's mission. The Physics Business Operations team work closely alongside other counter parts across the business to ensure consistency in processes and procedures across the Science and Engineering Functions. We are looking for candidates that offer a board range of skills to support SharePoint development and management, dashboards, programme and finance portfolios, data analysts and communications. What you could be involved and responsible for. Data analysis: Providing metrics and developing dashboards to input into the Physics Visual Management Board (VMB), functional services, supply and demand, resource management alongside a number of other areas. Documentation: Updating documentation to reflect new processes or procedures and communicating it out to the leadership, management and across the sub function. Training: To support Physics Business Operations with understanding all the training requirements across Physics, developing a training and upskilling hub, working on career pathways and developing a competency/skillset databases. Sub function: Support the Head of Physics and Physics Business Operations team with managing the sub function, transformation activities and company initiatives and any other reasonable duties that align to this position. Who Are We Looking For? The ideal candidate will be able to demonstrate the following: Strong communication skills with the ability to form strong stakeholder relationships across the business. Good business acumen with experience supporting a variety of business disciplines. Strong organisational skills with the ability to balance conflicting demands, prioritise and deliver effectively under pressure. Strong administration skills with diligence. Experience in presenting high level metrics in a meaningful way for trend analysis to a wide range of audiences. Computer literate with a good working understanding of Microsoft Office (particularly Excel, Power BI. Power Automat) and SharePoint. Excellent track record of delivery and engagement with senior stakeholders. What will you get from us? As part of our People Promise, AWE ( one of the best 25 big companies to work for in the UK ) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (including Bank Holidays). 9-day working fortnight - every other Friday off work. Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time. Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services. A market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your own contribution). Life Assurance. Discounts - access to savings on a wide range of everyday spending savings. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family. A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site. Important things you need to know: You must be a UK citizen who has been resident in the UK for the past 10 years. Interviews will be 90 minutes in length and will be held over Microsoft Teams. You will be required to prepare a 10-minute presentation in advance. Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. This will be funded by AWE.
May 18, 2024
Full time
AWE currently has an exciting opportunity for a Business Operations Analyst. This role would support the delivery and operational capability of the Physics sub function within the Science function here at AWE. Location: Aldermaston, West Berkshire . We are located between Reading and Basingstoke, with onsite parking. Package: 31,000 - 46,000 (depending on your suitability, qualifications, and level of experience ) Closing Date: 31st May 2024 The Role Are you looking for a role that is dynamic, interesting, and challenging, with no two days the same? Are you looking for a role where you can gain a sense of satisfaction from making a difference across the business? Then why not apply for a role within the Physics Business Operations team as a Physics Business Operations Analyst. This role will give you the opportunity to get involved with a team that is supporting both the tactical and strategic business focuses across the Physics sub-function. The successful candidate will be part of the Physics Business Operations team supporting the Head of Physics and Physics management team in developing, managing, and maintaining the sub function, to ensure it has the resource and capability to deliver against the current and future programme demands necessary to support AWE's mission. The Physics Business Operations team work closely alongside other counter parts across the business to ensure consistency in processes and procedures across the Science and Engineering Functions. We are looking for candidates that offer a board range of skills to support SharePoint development and management, dashboards, programme and finance portfolios, data analysts and communications. What you could be involved and responsible for. Data analysis: Providing metrics and developing dashboards to input into the Physics Visual Management Board (VMB), functional services, supply and demand, resource management alongside a number of other areas. Documentation: Updating documentation to reflect new processes or procedures and communicating it out to the leadership, management and across the sub function. Training: To support Physics Business Operations with understanding all the training requirements across Physics, developing a training and upskilling hub, working on career pathways and developing a competency/skillset databases. Sub function: Support the Head of Physics and Physics Business Operations team with managing the sub function, transformation activities and company initiatives and any other reasonable duties that align to this position. Who Are We Looking For? The ideal candidate will be able to demonstrate the following: Strong communication skills with the ability to form strong stakeholder relationships across the business. Good business acumen with experience supporting a variety of business disciplines. Strong organisational skills with the ability to balance conflicting demands, prioritise and deliver effectively under pressure. Strong administration skills with diligence. Experience in presenting high level metrics in a meaningful way for trend analysis to a wide range of audiences. Computer literate with a good working understanding of Microsoft Office (particularly Excel, Power BI. Power Automat) and SharePoint. Excellent track record of delivery and engagement with senior stakeholders. What will you get from us? As part of our People Promise, AWE ( one of the best 25 big companies to work for in the UK ) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (including Bank Holidays). 9-day working fortnight - every other Friday off work. Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time. Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services. A market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your own contribution). Life Assurance. Discounts - access to savings on a wide range of everyday spending savings. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family. A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site. Important things you need to know: You must be a UK citizen who has been resident in the UK for the past 10 years. Interviews will be 90 minutes in length and will be held over Microsoft Teams. You will be required to prepare a 10-minute presentation in advance. Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. This will be funded by AWE.