This role involves:
Being the first point of contact to receive and log incidents/service requests from customers via telephone, email and customer service desk and processing accordingly.
Providing first and second line diagnosis, resolution and technical support.
Working as part of a busy, customer focussed team in a technically challenging environment to provide all ICT related services across the group structure.
The successful candidate will have experience of working in a 1st and 2nd line support role with good all-round technical knowledge of ICT in a multi-site environment and ability to analyse and successfully resolve complex problems. You will also possess excellent verbal and written communication, problem-solving, customer service and interpersonal skills and have a good knowledge and understanding of data protection principles.
Job Purpose
Reporting to the ICT Infrastructure Support Team Leader, the post holder will be part of the ICT team who provide ICT related services across the WATMOS group in Walsall and London.
The work of the post holder will directly impact upon services that support front line services, their continuity and delivery.
The post holder will be required to function effectively in a busy, customer focussed and technically challenging environment providing 1st and 2nd Line technical support.
We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.
In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.
May 01, 2024
Full time
This role involves:
Being the first point of contact to receive and log incidents/service requests from customers via telephone, email and customer service desk and processing accordingly.
Providing first and second line diagnosis, resolution and technical support.
Working as part of a busy, customer focussed team in a technically challenging environment to provide all ICT related services across the group structure.
The successful candidate will have experience of working in a 1st and 2nd line support role with good all-round technical knowledge of ICT in a multi-site environment and ability to analyse and successfully resolve complex problems. You will also possess excellent verbal and written communication, problem-solving, customer service and interpersonal skills and have a good knowledge and understanding of data protection principles.
Job Purpose
Reporting to the ICT Infrastructure Support Team Leader, the post holder will be part of the ICT team who provide ICT related services across the WATMOS group in Walsall and London.
The work of the post holder will directly impact upon services that support front line services, their continuity and delivery.
The post holder will be required to function effectively in a busy, customer focussed and technically challenging environment providing 1st and 2nd Line technical support.
We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.
In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.
Reigate and Banstead Borough Council
Reigate & Banstead Borough Council, Castlefield Road, Reigate, UK
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking someone to join them as a Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of CRM, API’s, SQL and SQL Server, ETL software, automation, ftp, DOS scripting, webservices and PowerBI. This could be:
with the Granicus govService CRM platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
supporting legacy batch work using scheduled tasks, ftp and DOS scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please contact: Kenton Reader, Business Improvement Team Leader on Tel: 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing Date: 16 October 2023
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Oct 04, 2023
Full time
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking someone to join them as a Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of CRM, API’s, SQL and SQL Server, ETL software, automation, ftp, DOS scripting, webservices and PowerBI. This could be:
with the Granicus govService CRM platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
supporting legacy batch work using scheduled tasks, ftp and DOS scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please contact: Kenton Reader, Business Improvement Team Leader on Tel: 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing Date: 16 October 2023
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Repton School
Repton School, Willington Road, Repton, Derby, UK
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
Oct 02, 2023
Full time
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
Jul 03, 2023
Full time
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
Test Analyst Web Applications
Closing date: 29 January 2023
Location: Flexible
Salary: £32,876 - £36,229 (Grade 5)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203436
Job Description
We’re looking for an experienced User Acceptance Tester to join our growing Digital Services Team.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, you will work closely with developers, testers and users of the NRW website and Content Management System. You will review and test applications to make sure developments work as expected and meet standards, such as accessibility.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Excellent analytical skills with the ability to understand technical & business requirements to identify test data requirements and produce test conditions, scenarios and scripts in preparation and execution of a full range of testing including; functional, Integration and Regression activities across multiple teams.
Ability to create and maintain test documentation: e.g. test plans, TTRM, Test Exit reports, Test estimate schedules, and contribute to overall project test plans. Operate the agreed defect life cycle, ensuring defects are assigned to the relevant party, accepted for re-test, re-tested and approved.
Sound understanding of structured test models (e.g. Agile, Waterfall, V- Model), and the ability to work within them appropriately, technical architectures. (Microsoft Cloud technology).
Understanding of the use of test metrics to provide accurate reporting including test progress, scripting, defect tracking, and completion reporting using testing tools and will require applicants to be fully conversant with tools for test requirements.
Excellent technical skills and knowledge including:
Working for/within an organisation which is “data rich”, collecting and generating its own data for use in regulating others, managing its assets or informing others.
Building/working with corporate applications using cloud hosting services such as Azure and of working in environments using MS Sharepoint including Office 365.
Excellent communication and team working skills with the ability to work collaboratively and at pace responding to changes in environment, timescales and priorities, including the ability to work with senior management and internal and external customers and suppliers presenting complex/technical information in a format appropriate for the seniority and technical understanding of the audience. It is imperative to maintain assertive communication in the face of resource availability challenges from business users.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 08, 2022
Full time
Test Analyst Web Applications
Closing date: 29 January 2023
Location: Flexible
Salary: £32,876 - £36,229 (Grade 5)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203436
Job Description
We’re looking for an experienced User Acceptance Tester to join our growing Digital Services Team.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, you will work closely with developers, testers and users of the NRW website and Content Management System. You will review and test applications to make sure developments work as expected and meet standards, such as accessibility.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Excellent analytical skills with the ability to understand technical & business requirements to identify test data requirements and produce test conditions, scenarios and scripts in preparation and execution of a full range of testing including; functional, Integration and Regression activities across multiple teams.
Ability to create and maintain test documentation: e.g. test plans, TTRM, Test Exit reports, Test estimate schedules, and contribute to overall project test plans. Operate the agreed defect life cycle, ensuring defects are assigned to the relevant party, accepted for re-test, re-tested and approved.
Sound understanding of structured test models (e.g. Agile, Waterfall, V- Model), and the ability to work within them appropriately, technical architectures. (Microsoft Cloud technology).
Understanding of the use of test metrics to provide accurate reporting including test progress, scripting, defect tracking, and completion reporting using testing tools and will require applicants to be fully conversant with tools for test requirements.
Excellent technical skills and knowledge including:
Working for/within an organisation which is “data rich”, collecting and generating its own data for use in regulating others, managing its assets or informing others.
Building/working with corporate applications using cloud hosting services such as Azure and of working in environments using MS Sharepoint including Office 365.
Excellent communication and team working skills with the ability to work collaboratively and at pace responding to changes in environment, timescales and priorities, including the ability to work with senior management and internal and external customers and suppliers presenting complex/technical information in a format appropriate for the seniority and technical understanding of the audience. It is imperative to maintain assertive communication in the face of resource availability challenges from business users.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Aug 19, 2022
Full time
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Jun 12, 2022
Full time
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
Mar 06, 2021
Full time
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
Job order - J(Apply online only) - Permanent Full Time Title Water Retail SME Category Business Consulting City UK Wide, UK Wide - Various, United Kingdom Job Description Water Retail SME Position Description The non household water market is now well established in England and Scotland with a range of retailers providing services to the market. CGIs Utility Retail team are looking to grow our team with Non-Domestic Water Retail Senior Subject Matter Experts and Senior Business Analysts. Do you want to make an impact on the water retail sector? Are you looking to work with high-profile clients? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level? As a Senior SME Consultant or Senior Business Analyst you will be joining CGIs Utility Retail Team that shapes and delivers solutions across the UK utility retail market working with a wide range of energy and water suppliers and related market participants. CGI was selected both as one of the Best Places to Work by the Sunday Times and one of the Worlds Best Employers by Forbes magazine in 2023. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. We operate a flexible hybrid working model. Your future duties and responsibilities Your role will involve work across the full implementation life-cycle, including analysis and documentation of business and functional requirements, business process analysis, strategic solution recommendations and solution architecture, design, testing and cut-over. You will be involved in defining scope and business priorities for business changes, eliciting requirements, selecting appropriate techniques for the elicitation of detailed requirements and specifying business and system requirements. Required qualifications to be successful in this role To be successful in this role you will have worked within the UK non-domestic water retail sector either as a Senior SME within one or more core business areas (for example pricing, billing, collections), or as a Senior Business Analyst. You will have experience of working in a project environment in addition to any operational roles. For a Business Analyst, you will be proficient in Business Analysis Techniques for the modelling and understanding a business and its operation and identifying and evaluating solutions to business problems. You will have good knowledge of the end-to-end project lifecycle and will have strong stakeholder management skills. You will have experience of multiple relevant energy sector solutions from software providers covering core business functions such as sales, pricing, forecasting, billing/CRM, collections and industry data flows. You will be a team player with strong communication and presentation skills and an ability to engage at all stakeholder levels. Desirable experience includes: Experience of working as a Process Lead, as a Business or Technical Analyst in the Energy industry ideally leading assignments supporting business and/or IT transformation. Experience of current and future industry and regulatory change Experience of business process mapping/business process re-engineering, or as a process lead or Customer Journey owner. Track record of finding innovative solutions to business challenges. The ability to create and maintain clearly written business requirements and functional system design documentation. The Ability to multi-task, with experience of working on various projects at any one time. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Business Analysis Energy Reference (phone number removed)
May 16, 2024
Full time
Job order - J(Apply online only) - Permanent Full Time Title Water Retail SME Category Business Consulting City UK Wide, UK Wide - Various, United Kingdom Job Description Water Retail SME Position Description The non household water market is now well established in England and Scotland with a range of retailers providing services to the market. CGIs Utility Retail team are looking to grow our team with Non-Domestic Water Retail Senior Subject Matter Experts and Senior Business Analysts. Do you want to make an impact on the water retail sector? Are you looking to work with high-profile clients? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level? As a Senior SME Consultant or Senior Business Analyst you will be joining CGIs Utility Retail Team that shapes and delivers solutions across the UK utility retail market working with a wide range of energy and water suppliers and related market participants. CGI was selected both as one of the Best Places to Work by the Sunday Times and one of the Worlds Best Employers by Forbes magazine in 2023. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. We operate a flexible hybrid working model. Your future duties and responsibilities Your role will involve work across the full implementation life-cycle, including analysis and documentation of business and functional requirements, business process analysis, strategic solution recommendations and solution architecture, design, testing and cut-over. You will be involved in defining scope and business priorities for business changes, eliciting requirements, selecting appropriate techniques for the elicitation of detailed requirements and specifying business and system requirements. Required qualifications to be successful in this role To be successful in this role you will have worked within the UK non-domestic water retail sector either as a Senior SME within one or more core business areas (for example pricing, billing, collections), or as a Senior Business Analyst. You will have experience of working in a project environment in addition to any operational roles. For a Business Analyst, you will be proficient in Business Analysis Techniques for the modelling and understanding a business and its operation and identifying and evaluating solutions to business problems. You will have good knowledge of the end-to-end project lifecycle and will have strong stakeholder management skills. You will have experience of multiple relevant energy sector solutions from software providers covering core business functions such as sales, pricing, forecasting, billing/CRM, collections and industry data flows. You will be a team player with strong communication and presentation skills and an ability to engage at all stakeholder levels. Desirable experience includes: Experience of working as a Process Lead, as a Business or Technical Analyst in the Energy industry ideally leading assignments supporting business and/or IT transformation. Experience of current and future industry and regulatory change Experience of business process mapping/business process re-engineering, or as a process lead or Customer Journey owner. Track record of finding innovative solutions to business challenges. The ability to create and maintain clearly written business requirements and functional system design documentation. The Ability to multi-task, with experience of working on various projects at any one time. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Business Analysis Energy Reference (phone number removed)
Job order - J(Apply online only) - Permanent Full Time Title Water Retail SME Category Business Consulting City UK Wide, UK Wide - Various, United Kingdom Job Description Water Retail SME Position Description The non household water market is now well established in England and Scotland with a range of retailers providing services to the market. CGIs Utility Retail team are looking to grow our team with Non-Domestic Water Retail Senior Subject Matter Experts and Senior Business Analysts. Do you want to make an impact on the water retail sector? Are you looking to work with high-profile clients? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level? As a Senior SME Consultant or Senior Business Analyst you will be joining CGIs Utility Retail Team that shapes and delivers solutions across the UK utility retail market working with a wide range of energy and water suppliers and related market participants. CGI was selected both as one of the Best Places to Work by the Sunday Times and one of the Worlds Best Employers by Forbes magazine in 2023. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. We operate a flexible hybrid working model. Your future duties and responsibilities Your role will involve work across the full implementation life-cycle, including analysis and documentation of business and functional requirements, business process analysis, strategic solution recommendations and solution architecture, design, testing and cut-over. You will be involved in defining scope and business priorities for business changes, eliciting requirements, selecting appropriate techniques for the elicitation of detailed requirements and specifying business and system requirements. Required qualifications to be successful in this role To be successful in this role you will have worked within the UK non-domestic water retail sector either as a Senior SME within one or more core business areas (for example pricing, billing, collections), or as a Senior Business Analyst. You will have experience of working in a project environment in addition to any operational roles. For a Business Analyst, you will be proficient in Business Analysis Techniques for the modelling and understanding a business and its operation and identifying and evaluating solutions to business problems. You will have good knowledge of the end-to-end project lifecycle and will have strong stakeholder management skills. You will have experience of multiple relevant energy sector solutions from software providers covering core business functions such as sales, pricing, forecasting, billing/CRM, collections and industry data flows. You will be a team player with strong communication and presentation skills and an ability to engage at all stakeholder levels. Desirable experience includes: Experience of working as a Process Lead, as a Business or Technical Analyst in the Energy industry ideally leading assignments supporting business and/or IT transformation. Experience of current and future industry and regulatory change Experience of business process mapping/business process re-engineering, or as a process lead or Customer Journey owner. Track record of finding innovative solutions to business challenges. The ability to create and maintain clearly written business requirements and functional system design documentation. The Ability to multi-task, with experience of working on various projects at any one time. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Business Analysis Energy Reference (phone number removed)
May 16, 2024
Full time
Job order - J(Apply online only) - Permanent Full Time Title Water Retail SME Category Business Consulting City UK Wide, UK Wide - Various, United Kingdom Job Description Water Retail SME Position Description The non household water market is now well established in England and Scotland with a range of retailers providing services to the market. CGIs Utility Retail team are looking to grow our team with Non-Domestic Water Retail Senior Subject Matter Experts and Senior Business Analysts. Do you want to make an impact on the water retail sector? Are you looking to work with high-profile clients? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level? As a Senior SME Consultant or Senior Business Analyst you will be joining CGIs Utility Retail Team that shapes and delivers solutions across the UK utility retail market working with a wide range of energy and water suppliers and related market participants. CGI was selected both as one of the Best Places to Work by the Sunday Times and one of the Worlds Best Employers by Forbes magazine in 2023. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. We operate a flexible hybrid working model. Your future duties and responsibilities Your role will involve work across the full implementation life-cycle, including analysis and documentation of business and functional requirements, business process analysis, strategic solution recommendations and solution architecture, design, testing and cut-over. You will be involved in defining scope and business priorities for business changes, eliciting requirements, selecting appropriate techniques for the elicitation of detailed requirements and specifying business and system requirements. Required qualifications to be successful in this role To be successful in this role you will have worked within the UK non-domestic water retail sector either as a Senior SME within one or more core business areas (for example pricing, billing, collections), or as a Senior Business Analyst. You will have experience of working in a project environment in addition to any operational roles. For a Business Analyst, you will be proficient in Business Analysis Techniques for the modelling and understanding a business and its operation and identifying and evaluating solutions to business problems. You will have good knowledge of the end-to-end project lifecycle and will have strong stakeholder management skills. You will have experience of multiple relevant energy sector solutions from software providers covering core business functions such as sales, pricing, forecasting, billing/CRM, collections and industry data flows. You will be a team player with strong communication and presentation skills and an ability to engage at all stakeholder levels. Desirable experience includes: Experience of working as a Process Lead, as a Business or Technical Analyst in the Energy industry ideally leading assignments supporting business and/or IT transformation. Experience of current and future industry and regulatory change Experience of business process mapping/business process re-engineering, or as a process lead or Customer Journey owner. Track record of finding innovative solutions to business challenges. The ability to create and maintain clearly written business requirements and functional system design documentation. The Ability to multi-task, with experience of working on various projects at any one time. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Business Analysis Energy Reference (phone number removed)
Job order - J(Apply online only) - Permanent Full Time Title Water Retail SME Category Business Consulting City UK Wide, UK Wide - Various, United Kingdom Job Description Water Retail SME Position Description The non household water market is now well established in England and Scotland with a range of retailers providing services to the market. CGIs Utility Retail team are looking to grow our team with Non-Domestic Water Retail Senior Subject Matter Experts and Senior Business Analysts. Do you want to make an impact on the water retail sector? Are you looking to work with high-profile clients? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level? As a Senior SME Consultant or Senior Business Analyst you will be joining CGIs Utility Retail Team that shapes and delivers solutions across the UK utility retail market working with a wide range of energy and water suppliers and related market participants. CGI was selected both as one of the Best Places to Work by the Sunday Times and one of the Worlds Best Employers by Forbes magazine in 2023. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. We operate a flexible hybrid working model. Your future duties and responsibilities Your role will involve work across the full implementation life-cycle, including analysis and documentation of business and functional requirements, business process analysis, strategic solution recommendations and solution architecture, design, testing and cut-over. You will be involved in defining scope and business priorities for business changes, eliciting requirements, selecting appropriate techniques for the elicitation of detailed requirements and specifying business and system requirements. Required qualifications to be successful in this role To be successful in this role you will have worked within the UK non-domestic water retail sector either as a Senior SME within one or more core business areas (for example pricing, billing, collections), or as a Senior Business Analyst. You will have experience of working in a project environment in addition to any operational roles. For a Business Analyst, you will be proficient in Business Analysis Techniques for the modelling and understanding a business and its operation and identifying and evaluating solutions to business problems. You will have good knowledge of the end-to-end project lifecycle and will have strong stakeholder management skills. You will have experience of multiple relevant energy sector solutions from software providers covering core business functions such as sales, pricing, forecasting, billing/CRM, collections and industry data flows. You will be a team player with strong communication and presentation skills and an ability to engage at all stakeholder levels. Desirable experience includes: Experience of working as a Process Lead, as a Business or Technical Analyst in the Energy industry ideally leading assignments supporting business and/or IT transformation. Experience of current and future industry and regulatory change Experience of business process mapping/business process re-engineering, or as a process lead or Customer Journey owner. Track record of finding innovative solutions to business challenges. The ability to create and maintain clearly written business requirements and functional system design documentation. The Ability to multi-task, with experience of working on various projects at any one time. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Business Analysis Energy Reference (phone number removed)
May 16, 2024
Full time
Job order - J(Apply online only) - Permanent Full Time Title Water Retail SME Category Business Consulting City UK Wide, UK Wide - Various, United Kingdom Job Description Water Retail SME Position Description The non household water market is now well established in England and Scotland with a range of retailers providing services to the market. CGIs Utility Retail team are looking to grow our team with Non-Domestic Water Retail Senior Subject Matter Experts and Senior Business Analysts. Do you want to make an impact on the water retail sector? Are you looking to work with high-profile clients? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level? As a Senior SME Consultant or Senior Business Analyst you will be joining CGIs Utility Retail Team that shapes and delivers solutions across the UK utility retail market working with a wide range of energy and water suppliers and related market participants. CGI was selected both as one of the Best Places to Work by the Sunday Times and one of the Worlds Best Employers by Forbes magazine in 2023. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. We operate a flexible hybrid working model. Your future duties and responsibilities Your role will involve work across the full implementation life-cycle, including analysis and documentation of business and functional requirements, business process analysis, strategic solution recommendations and solution architecture, design, testing and cut-over. You will be involved in defining scope and business priorities for business changes, eliciting requirements, selecting appropriate techniques for the elicitation of detailed requirements and specifying business and system requirements. Required qualifications to be successful in this role To be successful in this role you will have worked within the UK non-domestic water retail sector either as a Senior SME within one or more core business areas (for example pricing, billing, collections), or as a Senior Business Analyst. You will have experience of working in a project environment in addition to any operational roles. For a Business Analyst, you will be proficient in Business Analysis Techniques for the modelling and understanding a business and its operation and identifying and evaluating solutions to business problems. You will have good knowledge of the end-to-end project lifecycle and will have strong stakeholder management skills. You will have experience of multiple relevant energy sector solutions from software providers covering core business functions such as sales, pricing, forecasting, billing/CRM, collections and industry data flows. You will be a team player with strong communication and presentation skills and an ability to engage at all stakeholder levels. Desirable experience includes: Experience of working as a Process Lead, as a Business or Technical Analyst in the Energy industry ideally leading assignments supporting business and/or IT transformation. Experience of current and future industry and regulatory change Experience of business process mapping/business process re-engineering, or as a process lead or Customer Journey owner. Track record of finding innovative solutions to business challenges. The ability to create and maintain clearly written business requirements and functional system design documentation. The Ability to multi-task, with experience of working on various projects at any one time. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Business Analysis Energy Reference (phone number removed)
Job order - J(Apply online only) - Permanent Full Time Title Water Retail SME Category Business Consulting City UK Wide, UK Wide - Various, United Kingdom Job Description Water Retail SME Position Description The non household water market is now well established in England and Scotland with a range of retailers providing services to the market. CGIs Utility Retail team are looking to grow our team with Non-Domestic Water Retail Senior Subject Matter Experts and Senior Business Analysts. Do you want to make an impact on the water retail sector? Are you looking to work with high-profile clients? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level? As a Senior SME Consultant or Senior Business Analyst you will be joining CGIs Utility Retail Team that shapes and delivers solutions across the UK utility retail market working with a wide range of energy and water suppliers and related market participants. CGI was selected both as one of the Best Places to Work by the Sunday Times and one of the Worlds Best Employers by Forbes magazine in 2023. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. We operate a flexible hybrid working model. Your future duties and responsibilities Your role will involve work across the full implementation life-cycle, including analysis and documentation of business and functional requirements, business process analysis, strategic solution recommendations and solution architecture, design, testing and cut-over. You will be involved in defining scope and business priorities for business changes, eliciting requirements, selecting appropriate techniques for the elicitation of detailed requirements and specifying business and system requirements. Required qualifications to be successful in this role To be successful in this role you will have worked within the UK non-domestic water retail sector either as a Senior SME within one or more core business areas (for example pricing, billing, collections), or as a Senior Business Analyst. You will have experience of working in a project environment in addition to any operational roles. For a Business Analyst, you will be proficient in Business Analysis Techniques for the modelling and understanding a business and its operation and identifying and evaluating solutions to business problems. You will have good knowledge of the end-to-end project lifecycle and will have strong stakeholder management skills. You will have experience of multiple relevant energy sector solutions from software providers covering core business functions such as sales, pricing, forecasting, billing/CRM, collections and industry data flows. You will be a team player with strong communication and presentation skills and an ability to engage at all stakeholder levels. Desirable experience includes: Experience of working as a Process Lead, as a Business or Technical Analyst in the Energy industry ideally leading assignments supporting business and/or IT transformation. Experience of current and future industry and regulatory change Experience of business process mapping/business process re-engineering, or as a process lead or Customer Journey owner. Track record of finding innovative solutions to business challenges. The ability to create and maintain clearly written business requirements and functional system design documentation. The Ability to multi-task, with experience of working on various projects at any one time. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Business Analysis Energy Reference (phone number removed)
May 16, 2024
Full time
Job order - J(Apply online only) - Permanent Full Time Title Water Retail SME Category Business Consulting City UK Wide, UK Wide - Various, United Kingdom Job Description Water Retail SME Position Description The non household water market is now well established in England and Scotland with a range of retailers providing services to the market. CGIs Utility Retail team are looking to grow our team with Non-Domestic Water Retail Senior Subject Matter Experts and Senior Business Analysts. Do you want to make an impact on the water retail sector? Are you looking to work with high-profile clients? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level? As a Senior SME Consultant or Senior Business Analyst you will be joining CGIs Utility Retail Team that shapes and delivers solutions across the UK utility retail market working with a wide range of energy and water suppliers and related market participants. CGI was selected both as one of the Best Places to Work by the Sunday Times and one of the Worlds Best Employers by Forbes magazine in 2023. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. We operate a flexible hybrid working model. Your future duties and responsibilities Your role will involve work across the full implementation life-cycle, including analysis and documentation of business and functional requirements, business process analysis, strategic solution recommendations and solution architecture, design, testing and cut-over. You will be involved in defining scope and business priorities for business changes, eliciting requirements, selecting appropriate techniques for the elicitation of detailed requirements and specifying business and system requirements. Required qualifications to be successful in this role To be successful in this role you will have worked within the UK non-domestic water retail sector either as a Senior SME within one or more core business areas (for example pricing, billing, collections), or as a Senior Business Analyst. You will have experience of working in a project environment in addition to any operational roles. For a Business Analyst, you will be proficient in Business Analysis Techniques for the modelling and understanding a business and its operation and identifying and evaluating solutions to business problems. You will have good knowledge of the end-to-end project lifecycle and will have strong stakeholder management skills. You will have experience of multiple relevant energy sector solutions from software providers covering core business functions such as sales, pricing, forecasting, billing/CRM, collections and industry data flows. You will be a team player with strong communication and presentation skills and an ability to engage at all stakeholder levels. Desirable experience includes: Experience of working as a Process Lead, as a Business or Technical Analyst in the Energy industry ideally leading assignments supporting business and/or IT transformation. Experience of current and future industry and regulatory change Experience of business process mapping/business process re-engineering, or as a process lead or Customer Journey owner. Track record of finding innovative solutions to business challenges. The ability to create and maintain clearly written business requirements and functional system design documentation. The Ability to multi-task, with experience of working on various projects at any one time. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Business Analysis Energy Reference (phone number removed)
Job order - J(Apply online only) - Permanent Full Time Title Water Retail SME Category Business Consulting City UK Wide, UK Wide - Various, United Kingdom Job Description Water Retail SME Position Description The non household water market is now well established in England and Scotland with a range of retailers providing services to the market. CGIs Utility Retail team are looking to grow our team with Non-Domestic Water Retail Senior Subject Matter Experts and Senior Business Analysts. Do you want to make an impact on the water retail sector? Are you looking to work with high-profile clients? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level? As a Senior SME Consultant or Senior Business Analyst you will be joining CGIs Utility Retail Team that shapes and delivers solutions across the UK utility retail market working with a wide range of energy and water suppliers and related market participants. CGI was selected both as one of the Best Places to Work by the Sunday Times and one of the Worlds Best Employers by Forbes magazine in 2023. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. We operate a flexible hybrid working model. Your future duties and responsibilities Your role will involve work across the full implementation life-cycle, including analysis and documentation of business and functional requirements, business process analysis, strategic solution recommendations and solution architecture, design, testing and cut-over. You will be involved in defining scope and business priorities for business changes, eliciting requirements, selecting appropriate techniques for the elicitation of detailed requirements and specifying business and system requirements. Required qualifications to be successful in this role To be successful in this role you will have worked within the UK non-domestic water retail sector either as a Senior SME within one or more core business areas (for example pricing, billing, collections), or as a Senior Business Analyst. You will have experience of working in a project environment in addition to any operational roles. For a Business Analyst, you will be proficient in Business Analysis Techniques for the modelling and understanding a business and its operation and identifying and evaluating solutions to business problems. You will have good knowledge of the end-to-end project lifecycle and will have strong stakeholder management skills. You will have experience of multiple relevant energy sector solutions from software providers covering core business functions such as sales, pricing, forecasting, billing/CRM, collections and industry data flows. You will be a team player with strong communication and presentation skills and an ability to engage at all stakeholder levels. Desirable experience includes: Experience of working as a Process Lead, as a Business or Technical Analyst in the Energy industry ideally leading assignments supporting business and/or IT transformation. Experience of current and future industry and regulatory change Experience of business process mapping/business process re-engineering, or as a process lead or Customer Journey owner. Track record of finding innovative solutions to business challenges. The ability to create and maintain clearly written business requirements and functional system design documentation. The Ability to multi-task, with experience of working on various projects at any one time. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Business Analysis Energy Reference (phone number removed)
May 16, 2024
Full time
Job order - J(Apply online only) - Permanent Full Time Title Water Retail SME Category Business Consulting City UK Wide, UK Wide - Various, United Kingdom Job Description Water Retail SME Position Description The non household water market is now well established in England and Scotland with a range of retailers providing services to the market. CGIs Utility Retail team are looking to grow our team with Non-Domestic Water Retail Senior Subject Matter Experts and Senior Business Analysts. Do you want to make an impact on the water retail sector? Are you looking to work with high-profile clients? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level? As a Senior SME Consultant or Senior Business Analyst you will be joining CGIs Utility Retail Team that shapes and delivers solutions across the UK utility retail market working with a wide range of energy and water suppliers and related market participants. CGI was selected both as one of the Best Places to Work by the Sunday Times and one of the Worlds Best Employers by Forbes magazine in 2023. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. We operate a flexible hybrid working model. Your future duties and responsibilities Your role will involve work across the full implementation life-cycle, including analysis and documentation of business and functional requirements, business process analysis, strategic solution recommendations and solution architecture, design, testing and cut-over. You will be involved in defining scope and business priorities for business changes, eliciting requirements, selecting appropriate techniques for the elicitation of detailed requirements and specifying business and system requirements. Required qualifications to be successful in this role To be successful in this role you will have worked within the UK non-domestic water retail sector either as a Senior SME within one or more core business areas (for example pricing, billing, collections), or as a Senior Business Analyst. You will have experience of working in a project environment in addition to any operational roles. For a Business Analyst, you will be proficient in Business Analysis Techniques for the modelling and understanding a business and its operation and identifying and evaluating solutions to business problems. You will have good knowledge of the end-to-end project lifecycle and will have strong stakeholder management skills. You will have experience of multiple relevant energy sector solutions from software providers covering core business functions such as sales, pricing, forecasting, billing/CRM, collections and industry data flows. You will be a team player with strong communication and presentation skills and an ability to engage at all stakeholder levels. Desirable experience includes: Experience of working as a Process Lead, as a Business or Technical Analyst in the Energy industry ideally leading assignments supporting business and/or IT transformation. Experience of current and future industry and regulatory change Experience of business process mapping/business process re-engineering, or as a process lead or Customer Journey owner. Track record of finding innovative solutions to business challenges. The ability to create and maintain clearly written business requirements and functional system design documentation. The Ability to multi-task, with experience of working on various projects at any one time. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Business Analysis Energy Reference (phone number removed)
Job order - J(Apply online only) - Permanent Full Time Title Water Retail SME Category Business Consulting City UK Wide, UK Wide - Various, United Kingdom Job Description Water Retail SME Position Description The non household water market is now well established in England and Scotland with a range of retailers providing services to the market. CGIs Utility Retail team are looking to grow our team with Non-Domestic Water Retail Senior Subject Matter Experts and Senior Business Analysts. Do you want to make an impact on the water retail sector? Are you looking to work with high-profile clients? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level? As a Senior SME Consultant or Senior Business Analyst you will be joining CGIs Utility Retail Team that shapes and delivers solutions across the UK utility retail market working with a wide range of energy and water suppliers and related market participants. CGI was selected both as one of the Best Places to Work by the Sunday Times and one of the Worlds Best Employers by Forbes magazine in 2023. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. We operate a flexible hybrid working model. Your future duties and responsibilities Your role will involve work across the full implementation life-cycle, including analysis and documentation of business and functional requirements, business process analysis, strategic solution recommendations and solution architecture, design, testing and cut-over. You will be involved in defining scope and business priorities for business changes, eliciting requirements, selecting appropriate techniques for the elicitation of detailed requirements and specifying business and system requirements. Required qualifications to be successful in this role To be successful in this role you will have worked within the UK non-domestic water retail sector either as a Senior SME within one or more core business areas (for example pricing, billing, collections), or as a Senior Business Analyst. You will have experience of working in a project environment in addition to any operational roles. For a Business Analyst, you will be proficient in Business Analysis Techniques for the modelling and understanding a business and its operation and identifying and evaluating solutions to business problems. You will have good knowledge of the end-to-end project lifecycle and will have strong stakeholder management skills. You will have experience of multiple relevant energy sector solutions from software providers covering core business functions such as sales, pricing, forecasting, billing/CRM, collections and industry data flows. You will be a team player with strong communication and presentation skills and an ability to engage at all stakeholder levels. Desirable experience includes: Experience of working as a Process Lead, as a Business or Technical Analyst in the Energy industry ideally leading assignments supporting business and/or IT transformation. Experience of current and future industry and regulatory change Experience of business process mapping/business process re-engineering, or as a process lead or Customer Journey owner. Track record of finding innovative solutions to business challenges. The ability to create and maintain clearly written business requirements and functional system design documentation. The Ability to multi-task, with experience of working on various projects at any one time. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Business Analysis Energy Reference (phone number removed)
May 16, 2024
Full time
Job order - J(Apply online only) - Permanent Full Time Title Water Retail SME Category Business Consulting City UK Wide, UK Wide - Various, United Kingdom Job Description Water Retail SME Position Description The non household water market is now well established in England and Scotland with a range of retailers providing services to the market. CGIs Utility Retail team are looking to grow our team with Non-Domestic Water Retail Senior Subject Matter Experts and Senior Business Analysts. Do you want to make an impact on the water retail sector? Are you looking to work with high-profile clients? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level? As a Senior SME Consultant or Senior Business Analyst you will be joining CGIs Utility Retail Team that shapes and delivers solutions across the UK utility retail market working with a wide range of energy and water suppliers and related market participants. CGI was selected both as one of the Best Places to Work by the Sunday Times and one of the Worlds Best Employers by Forbes magazine in 2023. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. We operate a flexible hybrid working model. Your future duties and responsibilities Your role will involve work across the full implementation life-cycle, including analysis and documentation of business and functional requirements, business process analysis, strategic solution recommendations and solution architecture, design, testing and cut-over. You will be involved in defining scope and business priorities for business changes, eliciting requirements, selecting appropriate techniques for the elicitation of detailed requirements and specifying business and system requirements. Required qualifications to be successful in this role To be successful in this role you will have worked within the UK non-domestic water retail sector either as a Senior SME within one or more core business areas (for example pricing, billing, collections), or as a Senior Business Analyst. You will have experience of working in a project environment in addition to any operational roles. For a Business Analyst, you will be proficient in Business Analysis Techniques for the modelling and understanding a business and its operation and identifying and evaluating solutions to business problems. You will have good knowledge of the end-to-end project lifecycle and will have strong stakeholder management skills. You will have experience of multiple relevant energy sector solutions from software providers covering core business functions such as sales, pricing, forecasting, billing/CRM, collections and industry data flows. You will be a team player with strong communication and presentation skills and an ability to engage at all stakeholder levels. Desirable experience includes: Experience of working as a Process Lead, as a Business or Technical Analyst in the Energy industry ideally leading assignments supporting business and/or IT transformation. Experience of current and future industry and regulatory change Experience of business process mapping/business process re-engineering, or as a process lead or Customer Journey owner. Track record of finding innovative solutions to business challenges. The ability to create and maintain clearly written business requirements and functional system design documentation. The Ability to multi-task, with experience of working on various projects at any one time. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Business Analysis Energy Reference (phone number removed)
Job order - J(Apply online only) - Permanent Full Time Title Water Retail SME Category Business Consulting City UK Wide, UK Wide - Various, United Kingdom Job Description Water Retail SME Position Description The non household water market is now well established in England and Scotland with a range of retailers providing services to the market. CGIs Utility Retail team are looking to grow our team with Non-Domestic Water Retail Senior Subject Matter Experts and Senior Business Analysts. Do you want to make an impact on the water retail sector? Are you looking to work with high-profile clients? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level? As a Senior SME Consultant or Senior Business Analyst you will be joining CGIs Utility Retail Team that shapes and delivers solutions across the UK utility retail market working with a wide range of energy and water suppliers and related market participants. CGI was selected both as one of the Best Places to Work by the Sunday Times and one of the Worlds Best Employers by Forbes magazine in 2023. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. We operate a flexible hybrid working model. Your future duties and responsibilities Your role will involve work across the full implementation life-cycle, including analysis and documentation of business and functional requirements, business process analysis, strategic solution recommendations and solution architecture, design, testing and cut-over. You will be involved in defining scope and business priorities for business changes, eliciting requirements, selecting appropriate techniques for the elicitation of detailed requirements and specifying business and system requirements. Required qualifications to be successful in this role To be successful in this role you will have worked within the UK non-domestic water retail sector either as a Senior SME within one or more core business areas (for example pricing, billing, collections), or as a Senior Business Analyst. You will have experience of working in a project environment in addition to any operational roles. For a Business Analyst, you will be proficient in Business Analysis Techniques for the modelling and understanding a business and its operation and identifying and evaluating solutions to business problems. You will have good knowledge of the end-to-end project lifecycle and will have strong stakeholder management skills. You will have experience of multiple relevant energy sector solutions from software providers covering core business functions such as sales, pricing, forecasting, billing/CRM, collections and industry data flows. You will be a team player with strong communication and presentation skills and an ability to engage at all stakeholder levels. Desirable experience includes: Experience of working as a Process Lead, as a Business or Technical Analyst in the Energy industry ideally leading assignments supporting business and/or IT transformation. Experience of current and future industry and regulatory change Experience of business process mapping/business process re-engineering, or as a process lead or Customer Journey owner. Track record of finding innovative solutions to business challenges. The ability to create and maintain clearly written business requirements and functional system design documentation. The Ability to multi-task, with experience of working on various projects at any one time. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Business Analysis Energy Reference (phone number removed)
May 16, 2024
Full time
Job order - J(Apply online only) - Permanent Full Time Title Water Retail SME Category Business Consulting City UK Wide, UK Wide - Various, United Kingdom Job Description Water Retail SME Position Description The non household water market is now well established in England and Scotland with a range of retailers providing services to the market. CGIs Utility Retail team are looking to grow our team with Non-Domestic Water Retail Senior Subject Matter Experts and Senior Business Analysts. Do you want to make an impact on the water retail sector? Are you looking to work with high-profile clients? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level? As a Senior SME Consultant or Senior Business Analyst you will be joining CGIs Utility Retail Team that shapes and delivers solutions across the UK utility retail market working with a wide range of energy and water suppliers and related market participants. CGI was selected both as one of the Best Places to Work by the Sunday Times and one of the Worlds Best Employers by Forbes magazine in 2023. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. We operate a flexible hybrid working model. Your future duties and responsibilities Your role will involve work across the full implementation life-cycle, including analysis and documentation of business and functional requirements, business process analysis, strategic solution recommendations and solution architecture, design, testing and cut-over. You will be involved in defining scope and business priorities for business changes, eliciting requirements, selecting appropriate techniques for the elicitation of detailed requirements and specifying business and system requirements. Required qualifications to be successful in this role To be successful in this role you will have worked within the UK non-domestic water retail sector either as a Senior SME within one or more core business areas (for example pricing, billing, collections), or as a Senior Business Analyst. You will have experience of working in a project environment in addition to any operational roles. For a Business Analyst, you will be proficient in Business Analysis Techniques for the modelling and understanding a business and its operation and identifying and evaluating solutions to business problems. You will have good knowledge of the end-to-end project lifecycle and will have strong stakeholder management skills. You will have experience of multiple relevant energy sector solutions from software providers covering core business functions such as sales, pricing, forecasting, billing/CRM, collections and industry data flows. You will be a team player with strong communication and presentation skills and an ability to engage at all stakeholder levels. Desirable experience includes: Experience of working as a Process Lead, as a Business or Technical Analyst in the Energy industry ideally leading assignments supporting business and/or IT transformation. Experience of current and future industry and regulatory change Experience of business process mapping/business process re-engineering, or as a process lead or Customer Journey owner. Track record of finding innovative solutions to business challenges. The ability to create and maintain clearly written business requirements and functional system design documentation. The Ability to multi-task, with experience of working on various projects at any one time. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Business Analysis Energy Reference (phone number removed)
Job order - J(Apply online only) - Permanent Full Time Title Water Retail SME Category Business Consulting City UK Wide, UK Wide - Various, United Kingdom Job Description Water Retail SME Position Description The non household water market is now well established in England and Scotland with a range of retailers providing services to the market. CGIs Utility Retail team are looking to grow our team with Non-Domestic Water Retail Senior Subject Matter Experts and Senior Business Analysts. Do you want to make an impact on the water retail sector? Are you looking to work with high-profile clients? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level? As a Senior SME Consultant or Senior Business Analyst you will be joining CGIs Utility Retail Team that shapes and delivers solutions across the UK utility retail market working with a wide range of energy and water suppliers and related market participants. CGI was selected both as one of the Best Places to Work by the Sunday Times and one of the Worlds Best Employers by Forbes magazine in 2023. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. We operate a flexible hybrid working model. Your future duties and responsibilities Your role will involve work across the full implementation life-cycle, including analysis and documentation of business and functional requirements, business process analysis, strategic solution recommendations and solution architecture, design, testing and cut-over. You will be involved in defining scope and business priorities for business changes, eliciting requirements, selecting appropriate techniques for the elicitation of detailed requirements and specifying business and system requirements. Required qualifications to be successful in this role To be successful in this role you will have worked within the UK non-domestic water retail sector either as a Senior SME within one or more core business areas (for example pricing, billing, collections), or as a Senior Business Analyst. You will have experience of working in a project environment in addition to any operational roles. For a Business Analyst, you will be proficient in Business Analysis Techniques for the modelling and understanding a business and its operation and identifying and evaluating solutions to business problems. You will have good knowledge of the end-to-end project lifecycle and will have strong stakeholder management skills. You will have experience of multiple relevant energy sector solutions from software providers covering core business functions such as sales, pricing, forecasting, billing/CRM, collections and industry data flows. You will be a team player with strong communication and presentation skills and an ability to engage at all stakeholder levels. Desirable experience includes: Experience of working as a Process Lead, as a Business or Technical Analyst in the Energy industry ideally leading assignments supporting business and/or IT transformation. Experience of current and future industry and regulatory change Experience of business process mapping/business process re-engineering, or as a process lead or Customer Journey owner. Track record of finding innovative solutions to business challenges. The ability to create and maintain clearly written business requirements and functional system design documentation. The Ability to multi-task, with experience of working on various projects at any one time. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Business Analysis Energy Reference (phone number removed)
May 16, 2024
Full time
Job order - J(Apply online only) - Permanent Full Time Title Water Retail SME Category Business Consulting City UK Wide, UK Wide - Various, United Kingdom Job Description Water Retail SME Position Description The non household water market is now well established in England and Scotland with a range of retailers providing services to the market. CGIs Utility Retail team are looking to grow our team with Non-Domestic Water Retail Senior Subject Matter Experts and Senior Business Analysts. Do you want to make an impact on the water retail sector? Are you looking to work with high-profile clients? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level? As a Senior SME Consultant or Senior Business Analyst you will be joining CGIs Utility Retail Team that shapes and delivers solutions across the UK utility retail market working with a wide range of energy and water suppliers and related market participants. CGI was selected both as one of the Best Places to Work by the Sunday Times and one of the Worlds Best Employers by Forbes magazine in 2023. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. We operate a flexible hybrid working model. Your future duties and responsibilities Your role will involve work across the full implementation life-cycle, including analysis and documentation of business and functional requirements, business process analysis, strategic solution recommendations and solution architecture, design, testing and cut-over. You will be involved in defining scope and business priorities for business changes, eliciting requirements, selecting appropriate techniques for the elicitation of detailed requirements and specifying business and system requirements. Required qualifications to be successful in this role To be successful in this role you will have worked within the UK non-domestic water retail sector either as a Senior SME within one or more core business areas (for example pricing, billing, collections), or as a Senior Business Analyst. You will have experience of working in a project environment in addition to any operational roles. For a Business Analyst, you will be proficient in Business Analysis Techniques for the modelling and understanding a business and its operation and identifying and evaluating solutions to business problems. You will have good knowledge of the end-to-end project lifecycle and will have strong stakeholder management skills. You will have experience of multiple relevant energy sector solutions from software providers covering core business functions such as sales, pricing, forecasting, billing/CRM, collections and industry data flows. You will be a team player with strong communication and presentation skills and an ability to engage at all stakeholder levels. Desirable experience includes: Experience of working as a Process Lead, as a Business or Technical Analyst in the Energy industry ideally leading assignments supporting business and/or IT transformation. Experience of current and future industry and regulatory change Experience of business process mapping/business process re-engineering, or as a process lead or Customer Journey owner. Track record of finding innovative solutions to business challenges. The ability to create and maintain clearly written business requirements and functional system design documentation. The Ability to multi-task, with experience of working on various projects at any one time. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Business Analysis Energy Reference (phone number removed)
Job order - J(Apply online only) - Permanent Full Time Title Water Retail SME Category Business Consulting City UK Wide, UK Wide - Various, United Kingdom Job Description Water Retail SME Position Description The non household water market is now well established in England and Scotland with a range of retailers providing services to the market. CGIs Utility Retail team are looking to grow our team with Non-Domestic Water Retail Senior Subject Matter Experts and Senior Business Analysts. Do you want to make an impact on the water retail sector? Are you looking to work with high-profile clients? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level? As a Senior SME Consultant or Senior Business Analyst you will be joining CGIs Utility Retail Team that shapes and delivers solutions across the UK utility retail market working with a wide range of energy and water suppliers and related market participants. CGI was selected both as one of the Best Places to Work by the Sunday Times and one of the Worlds Best Employers by Forbes magazine in 2023. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. We operate a flexible hybrid working model. Your future duties and responsibilities Your role will involve work across the full implementation life-cycle, including analysis and documentation of business and functional requirements, business process analysis, strategic solution recommendations and solution architecture, design, testing and cut-over. You will be involved in defining scope and business priorities for business changes, eliciting requirements, selecting appropriate techniques for the elicitation of detailed requirements and specifying business and system requirements. Required qualifications to be successful in this role To be successful in this role you will have worked within the UK non-domestic water retail sector either as a Senior SME within one or more core business areas (for example pricing, billing, collections), or as a Senior Business Analyst. You will have experience of working in a project environment in addition to any operational roles. For a Business Analyst, you will be proficient in Business Analysis Techniques for the modelling and understanding a business and its operation and identifying and evaluating solutions to business problems. You will have good knowledge of the end-to-end project lifecycle and will have strong stakeholder management skills. You will have experience of multiple relevant energy sector solutions from software providers covering core business functions such as sales, pricing, forecasting, billing/CRM, collections and industry data flows. You will be a team player with strong communication and presentation skills and an ability to engage at all stakeholder levels. Desirable experience includes: Experience of working as a Process Lead, as a Business or Technical Analyst in the Energy industry ideally leading assignments supporting business and/or IT transformation. Experience of current and future industry and regulatory change Experience of business process mapping/business process re-engineering, or as a process lead or Customer Journey owner. Track record of finding innovative solutions to business challenges. The ability to create and maintain clearly written business requirements and functional system design documentation. The Ability to multi-task, with experience of working on various projects at any one time. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Business Analysis Energy Reference (phone number removed)
May 16, 2024
Full time
Job order - J(Apply online only) - Permanent Full Time Title Water Retail SME Category Business Consulting City UK Wide, UK Wide - Various, United Kingdom Job Description Water Retail SME Position Description The non household water market is now well established in England and Scotland with a range of retailers providing services to the market. CGIs Utility Retail team are looking to grow our team with Non-Domestic Water Retail Senior Subject Matter Experts and Senior Business Analysts. Do you want to make an impact on the water retail sector? Are you looking to work with high-profile clients? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level? As a Senior SME Consultant or Senior Business Analyst you will be joining CGIs Utility Retail Team that shapes and delivers solutions across the UK utility retail market working with a wide range of energy and water suppliers and related market participants. CGI was selected both as one of the Best Places to Work by the Sunday Times and one of the Worlds Best Employers by Forbes magazine in 2023. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. We operate a flexible hybrid working model. Your future duties and responsibilities Your role will involve work across the full implementation life-cycle, including analysis and documentation of business and functional requirements, business process analysis, strategic solution recommendations and solution architecture, design, testing and cut-over. You will be involved in defining scope and business priorities for business changes, eliciting requirements, selecting appropriate techniques for the elicitation of detailed requirements and specifying business and system requirements. Required qualifications to be successful in this role To be successful in this role you will have worked within the UK non-domestic water retail sector either as a Senior SME within one or more core business areas (for example pricing, billing, collections), or as a Senior Business Analyst. You will have experience of working in a project environment in addition to any operational roles. For a Business Analyst, you will be proficient in Business Analysis Techniques for the modelling and understanding a business and its operation and identifying and evaluating solutions to business problems. You will have good knowledge of the end-to-end project lifecycle and will have strong stakeholder management skills. You will have experience of multiple relevant energy sector solutions from software providers covering core business functions such as sales, pricing, forecasting, billing/CRM, collections and industry data flows. You will be a team player with strong communication and presentation skills and an ability to engage at all stakeholder levels. Desirable experience includes: Experience of working as a Process Lead, as a Business or Technical Analyst in the Energy industry ideally leading assignments supporting business and/or IT transformation. Experience of current and future industry and regulatory change Experience of business process mapping/business process re-engineering, or as a process lead or Customer Journey owner. Track record of finding innovative solutions to business challenges. The ability to create and maintain clearly written business requirements and functional system design documentation. The Ability to multi-task, with experience of working on various projects at any one time. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Business Analysis Energy Reference (phone number removed)
Job order - J(Apply online only) - Permanent Full Time Title Water Retail SME Category Business Consulting City UK Wide, UK Wide - Various, United Kingdom Job Description Water Retail SME Position Description The non household water market is now well established in England and Scotland with a range of retailers providing services to the market. CGIs Utility Retail team are looking to grow our team with Non-Domestic Water Retail Senior Subject Matter Experts and Senior Business Analysts. Do you want to make an impact on the water retail sector? Are you looking to work with high-profile clients? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level? As a Senior SME Consultant or Senior Business Analyst you will be joining CGIs Utility Retail Team that shapes and delivers solutions across the UK utility retail market working with a wide range of energy and water suppliers and related market participants. CGI was selected both as one of the Best Places to Work by the Sunday Times and one of the Worlds Best Employers by Forbes magazine in 2023. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. We operate a flexible hybrid working model. Your future duties and responsibilities Your role will involve work across the full implementation life-cycle, including analysis and documentation of business and functional requirements, business process analysis, strategic solution recommendations and solution architecture, design, testing and cut-over. You will be involved in defining scope and business priorities for business changes, eliciting requirements, selecting appropriate techniques for the elicitation of detailed requirements and specifying business and system requirements. Required qualifications to be successful in this role To be successful in this role you will have worked within the UK non-domestic water retail sector either as a Senior SME within one or more core business areas (for example pricing, billing, collections), or as a Senior Business Analyst. You will have experience of working in a project environment in addition to any operational roles. For a Business Analyst, you will be proficient in Business Analysis Techniques for the modelling and understanding a business and its operation and identifying and evaluating solutions to business problems. You will have good knowledge of the end-to-end project lifecycle and will have strong stakeholder management skills. You will have experience of multiple relevant energy sector solutions from software providers covering core business functions such as sales, pricing, forecasting, billing/CRM, collections and industry data flows. You will be a team player with strong communication and presentation skills and an ability to engage at all stakeholder levels. Desirable experience includes: Experience of working as a Process Lead, as a Business or Technical Analyst in the Energy industry ideally leading assignments supporting business and/or IT transformation. Experience of current and future industry and regulatory change Experience of business process mapping/business process re-engineering, or as a process lead or Customer Journey owner. Track record of finding innovative solutions to business challenges. The ability to create and maintain clearly written business requirements and functional system design documentation. The Ability to multi-task, with experience of working on various projects at any one time. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Business Analysis Energy Reference (phone number removed)
May 16, 2024
Full time
Job order - J(Apply online only) - Permanent Full Time Title Water Retail SME Category Business Consulting City UK Wide, UK Wide - Various, United Kingdom Job Description Water Retail SME Position Description The non household water market is now well established in England and Scotland with a range of retailers providing services to the market. CGIs Utility Retail team are looking to grow our team with Non-Domestic Water Retail Senior Subject Matter Experts and Senior Business Analysts. Do you want to make an impact on the water retail sector? Are you looking to work with high-profile clients? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level? As a Senior SME Consultant or Senior Business Analyst you will be joining CGIs Utility Retail Team that shapes and delivers solutions across the UK utility retail market working with a wide range of energy and water suppliers and related market participants. CGI was selected both as one of the Best Places to Work by the Sunday Times and one of the Worlds Best Employers by Forbes magazine in 2023. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. We operate a flexible hybrid working model. Your future duties and responsibilities Your role will involve work across the full implementation life-cycle, including analysis and documentation of business and functional requirements, business process analysis, strategic solution recommendations and solution architecture, design, testing and cut-over. You will be involved in defining scope and business priorities for business changes, eliciting requirements, selecting appropriate techniques for the elicitation of detailed requirements and specifying business and system requirements. Required qualifications to be successful in this role To be successful in this role you will have worked within the UK non-domestic water retail sector either as a Senior SME within one or more core business areas (for example pricing, billing, collections), or as a Senior Business Analyst. You will have experience of working in a project environment in addition to any operational roles. For a Business Analyst, you will be proficient in Business Analysis Techniques for the modelling and understanding a business and its operation and identifying and evaluating solutions to business problems. You will have good knowledge of the end-to-end project lifecycle and will have strong stakeholder management skills. You will have experience of multiple relevant energy sector solutions from software providers covering core business functions such as sales, pricing, forecasting, billing/CRM, collections and industry data flows. You will be a team player with strong communication and presentation skills and an ability to engage at all stakeholder levels. Desirable experience includes: Experience of working as a Process Lead, as a Business or Technical Analyst in the Energy industry ideally leading assignments supporting business and/or IT transformation. Experience of current and future industry and regulatory change Experience of business process mapping/business process re-engineering, or as a process lead or Customer Journey owner. Track record of finding innovative solutions to business challenges. The ability to create and maintain clearly written business requirements and functional system design documentation. The Ability to multi-task, with experience of working on various projects at any one time. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Business Analysis Energy Reference (phone number removed)
Technology Lead - Underwriting Technology Insurance Permanent London Hybrid - 2 days in office £110,000 + Bonus + Progression + Benefits Fantastic Opportunity My client is a leading Specialist Insurer and they are looking for an experienced Technology Lead to join their existing team and be responsible for the design and delivery of an agreed and evolving set of UW Technology Initiatives. This role will suit a true technology expert on a development team as you will be responsible for everything from planning to delivering key features and management of those features. To be successful in the role you will need to quickly develop a deep understanding of the products and business goals which you can translate into technology direction, design, and decisions. Experience of Insurance and Reinsurance business and supporting technologies and/or experience leading implementation programs for the same is preferable. Key Responsibilities: Understanding the UW Technology initiatives landscape for my client on a global basis, and the different UW Technology initiatives to design and support the implementation of proportionate and fit for purpose solutions designs and plans, including the downstream impacts on the technology landscape, and associated governance/controls. Understand the individual initiatives and products to build and present designs (based on the high-level design considerations and transition states) to a sufficient level of detail for translation into technical deliverables Set-up and run a Design Authority Group, in line with the Terms of Reference Collaborate with Product Owners, Architects and Development teams to develop the solution design, aligning detailed designs with the high-level design and escalating any deviations Work closely with Software Architects, challenging their decisions and collaborating with them to optimise technical designs and translate them into technical deliverables Documenting key transition states from a Technology delivery point of view, and evolution throughout interim states, to a target Technology state Technology Capabilities & Standards: Provide application design and programming expertise and guidance to Technology professionals involved in the development and enhancement of business applications Work with Technology areas to identify, propose and implement new technologies as solutions to business needs, based on strategic direction and priorities Aligning the detailed designs with the wider GRS Technology Roadmap and 'North Star' Architecture and standards Create technical documentation for development solutions, future reference, and reporting Skills and Experience Technical Experience - proven experience (a minimum of three years) as a Technical Lead, Solutions Engineer, or similar role, working within Agile frameworks and associated architectures, design, coding languages and testing & deployment tools, including the following: Angular 6 Java/JavaScript/JSON Ci/Cd pipeline build & deployment tools eg Bamboo Micro services & APIs Cloud experience (AWS & Azure) and serverless code deployment API integration experience, REST preferred Understanding of event driven architecture. Different AWS deployment methods eg native EC2, Pivotal Cloud Foundry (JVM) & Docker Familiar with design thinking, behaviour, and test-driven development/familiarity with test-and-learn approaches Experience of SQL database development, SSIS and cloud deployment eg RDS in AWS Knowledge of containerised deployments and optimisation techniques & tools eg Docker, Fargate, Kubernetes Experience of working with wider project teams including Scrum Masters, Product Owners, Business Analysts and Testers Experience of producing technical support documentation Experience of writing technical specifications/User Stories Experience of working within the full development life cycle ie development, unit testing and release management Experience of source code repositories, code branching and version control systems eg GIT and TFS Technology Lead - Underwriting Technology Insurance Permanent London Hybrid - 2 days in office £110,000 + Bonus + Progression + Benefits Fantastic Opportunity
May 16, 2024
Full time
Technology Lead - Underwriting Technology Insurance Permanent London Hybrid - 2 days in office £110,000 + Bonus + Progression + Benefits Fantastic Opportunity My client is a leading Specialist Insurer and they are looking for an experienced Technology Lead to join their existing team and be responsible for the design and delivery of an agreed and evolving set of UW Technology Initiatives. This role will suit a true technology expert on a development team as you will be responsible for everything from planning to delivering key features and management of those features. To be successful in the role you will need to quickly develop a deep understanding of the products and business goals which you can translate into technology direction, design, and decisions. Experience of Insurance and Reinsurance business and supporting technologies and/or experience leading implementation programs for the same is preferable. Key Responsibilities: Understanding the UW Technology initiatives landscape for my client on a global basis, and the different UW Technology initiatives to design and support the implementation of proportionate and fit for purpose solutions designs and plans, including the downstream impacts on the technology landscape, and associated governance/controls. Understand the individual initiatives and products to build and present designs (based on the high-level design considerations and transition states) to a sufficient level of detail for translation into technical deliverables Set-up and run a Design Authority Group, in line with the Terms of Reference Collaborate with Product Owners, Architects and Development teams to develop the solution design, aligning detailed designs with the high-level design and escalating any deviations Work closely with Software Architects, challenging their decisions and collaborating with them to optimise technical designs and translate them into technical deliverables Documenting key transition states from a Technology delivery point of view, and evolution throughout interim states, to a target Technology state Technology Capabilities & Standards: Provide application design and programming expertise and guidance to Technology professionals involved in the development and enhancement of business applications Work with Technology areas to identify, propose and implement new technologies as solutions to business needs, based on strategic direction and priorities Aligning the detailed designs with the wider GRS Technology Roadmap and 'North Star' Architecture and standards Create technical documentation for development solutions, future reference, and reporting Skills and Experience Technical Experience - proven experience (a minimum of three years) as a Technical Lead, Solutions Engineer, or similar role, working within Agile frameworks and associated architectures, design, coding languages and testing & deployment tools, including the following: Angular 6 Java/JavaScript/JSON Ci/Cd pipeline build & deployment tools eg Bamboo Micro services & APIs Cloud experience (AWS & Azure) and serverless code deployment API integration experience, REST preferred Understanding of event driven architecture. Different AWS deployment methods eg native EC2, Pivotal Cloud Foundry (JVM) & Docker Familiar with design thinking, behaviour, and test-driven development/familiarity with test-and-learn approaches Experience of SQL database development, SSIS and cloud deployment eg RDS in AWS Knowledge of containerised deployments and optimisation techniques & tools eg Docker, Fargate, Kubernetes Experience of working with wider project teams including Scrum Masters, Product Owners, Business Analysts and Testers Experience of producing technical support documentation Experience of writing technical specifications/User Stories Experience of working within the full development life cycle ie development, unit testing and release management Experience of source code repositories, code branching and version control systems eg GIT and TFS Technology Lead - Underwriting Technology Insurance Permanent London Hybrid - 2 days in office £110,000 + Bonus + Progression + Benefits Fantastic Opportunity