About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Digital Research Infrastructure Engineer - Linux Specialist
PML operations grade 4 £30000 - £45000 DOE
Full Time
Open Ended Appointment
The Role
We have an exciting opportunity at PML for an individual with skills in Linux system administration to join the PML’s Digital Innovation and Marine Autonomy (DIMA) group. The role provides a business critical link between scientists, PML Applications (commercial work) and our IT Group to support the Linux computing infrastructure as it continues to evolve, underpinning PML science in multiple areas and across all levels. This ranges from data generation, (storage technologies and data management), processing and analysis (high performance computing and technologies such as JupyterHub), to making visual outputs for end users (web technologies and virtualisation) to increase the reach and impact of PML science.
About You
You will enjoy working with others to help deliver a modern and reliable digital infrastructure to underpin the world leading research carried out at PML. You will understand the importance of stability from existing infrastructure but will also be keen to learn and try new technologies. You will have experience of administering Linux systems, ideally using Ubuntu, and will be able to make use of scripts and common tools such as ansible to manage this. You will understand the importance of taking a proactive approach to identify and resolve and problems and will be able to make use of monitoring software (e.g., Nagios, Grafana) to accomplish this. You will understand best practices in cybersecurity and be able to apply these.
Skills Required
Linux systems administration and monitoring
Linux scripting (e.g., bash and Python)
Experience in management of data at the Terrabyte to Petabyte scale and storage technologies such as NFS and S3.
Cybersecurity (Understand and apply best practices)
Container technologies (Docker and Kubernetes)
High performance Computing (Slurm)
Virtualisation (VMWare)
Key Deliverables
Maintain our storage infrastructure to ensure data is distributed across servers based on existing capacity and projected changes in data volumes. This includes regular data moves and liaising with stakeholders to ensure data is backed up and archiving projects are completes as needed.
Monitor high performance computing infrastructure to identify and resolve problems either on their own or by working with IT (depending on the nature of the problem).
Act of a point of contact between scientists and IT to answer questions, help identify solutions and provide training.
Work with the data architect to maintain and develop web infrastructure used to provide existing and planned data search and visualisation services.
Manage the NEODAAS GPU cluster (MAGEO), including liaising with IT, vendors and system users.
About PML
As a marine-focused charity we develop and apply innovative science with a view to ensuring ocean sustainability. With over 40 years of experience, we offer evidence-based solutions to societal challenges. Our impact spans from research publications to informing policies and training future scientists. The science undertaken at PML contributes to UN Sustainable Development Goals by promoting healthy, productive and resilient oceans and seas.
To support PML’s science it operates in house Linux infrastructure used for processing satellite data, running models and making outputs accessible through web visualisation tools. This infrastructure includes a large amount of storage (6 PB), a High-Performance Computing cluster with over 1500 cores, a 40 GPU cluster (the MAssive GPU cluster for Earth Observation; MAGEO) and a virtual machine cluster. The role will be part of the Digital Innovation and Marine Autonomy (DIMA) group within PML. DIMA is a pioneering digital science group dedicated to advancing PML’s world-class and cutting-edge environmental research through the utilisation of state-of-the-art digital and autonomous technologies. The team comprises research software engineers, research infrastructure engineers, marine technologists and scientists who work on a variety of projects using autonomous vessels, satellite data, drones, Artificial Intelligence, High Performance Computing and data visualisation tools to help deliver PML’s goals. The team have an enthusiasm for solving problems through collaboration and shared learning.
Apr 11, 2024
Full time
Digital Research Infrastructure Engineer - Linux Specialist
PML operations grade 4 £30000 - £45000 DOE
Full Time
Open Ended Appointment
The Role
We have an exciting opportunity at PML for an individual with skills in Linux system administration to join the PML’s Digital Innovation and Marine Autonomy (DIMA) group. The role provides a business critical link between scientists, PML Applications (commercial work) and our IT Group to support the Linux computing infrastructure as it continues to evolve, underpinning PML science in multiple areas and across all levels. This ranges from data generation, (storage technologies and data management), processing and analysis (high performance computing and technologies such as JupyterHub), to making visual outputs for end users (web technologies and virtualisation) to increase the reach and impact of PML science.
About You
You will enjoy working with others to help deliver a modern and reliable digital infrastructure to underpin the world leading research carried out at PML. You will understand the importance of stability from existing infrastructure but will also be keen to learn and try new technologies. You will have experience of administering Linux systems, ideally using Ubuntu, and will be able to make use of scripts and common tools such as ansible to manage this. You will understand the importance of taking a proactive approach to identify and resolve and problems and will be able to make use of monitoring software (e.g., Nagios, Grafana) to accomplish this. You will understand best practices in cybersecurity and be able to apply these.
Skills Required
Linux systems administration and monitoring
Linux scripting (e.g., bash and Python)
Experience in management of data at the Terrabyte to Petabyte scale and storage technologies such as NFS and S3.
Cybersecurity (Understand and apply best practices)
Container technologies (Docker and Kubernetes)
High performance Computing (Slurm)
Virtualisation (VMWare)
Key Deliverables
Maintain our storage infrastructure to ensure data is distributed across servers based on existing capacity and projected changes in data volumes. This includes regular data moves and liaising with stakeholders to ensure data is backed up and archiving projects are completes as needed.
Monitor high performance computing infrastructure to identify and resolve problems either on their own or by working with IT (depending on the nature of the problem).
Act of a point of contact between scientists and IT to answer questions, help identify solutions and provide training.
Work with the data architect to maintain and develop web infrastructure used to provide existing and planned data search and visualisation services.
Manage the NEODAAS GPU cluster (MAGEO), including liaising with IT, vendors and system users.
About PML
As a marine-focused charity we develop and apply innovative science with a view to ensuring ocean sustainability. With over 40 years of experience, we offer evidence-based solutions to societal challenges. Our impact spans from research publications to informing policies and training future scientists. The science undertaken at PML contributes to UN Sustainable Development Goals by promoting healthy, productive and resilient oceans and seas.
To support PML’s science it operates in house Linux infrastructure used for processing satellite data, running models and making outputs accessible through web visualisation tools. This infrastructure includes a large amount of storage (6 PB), a High-Performance Computing cluster with over 1500 cores, a 40 GPU cluster (the MAssive GPU cluster for Earth Observation; MAGEO) and a virtual machine cluster. The role will be part of the Digital Innovation and Marine Autonomy (DIMA) group within PML. DIMA is a pioneering digital science group dedicated to advancing PML’s world-class and cutting-edge environmental research through the utilisation of state-of-the-art digital and autonomous technologies. The team comprises research software engineers, research infrastructure engineers, marine technologists and scientists who work on a variety of projects using autonomous vessels, satellite data, drones, Artificial Intelligence, High Performance Computing and data visualisation tools to help deliver PML’s goals. The team have an enthusiasm for solving problems through collaboration and shared learning.
About the role
We are an innovative high-tech next-generation telecommunications start-up based in the Surrey area, actively seeking exceptionally talented engineers to join our dynamic team. As part of this role, your focus will span the entire software development lifecycle, from concept through to volume production. You will be engaged in every aspect of the development process to ensure successful outcomes. This role requires a strong emphasis on multi-functional collaboration and fostering a robust team spirit. We are seeking candidates with a flexible working attitude, a team player who can also demonstrating the ability to work autonomously and take responsibility in a dynamic environment.
Responsibilities
Participate in the full life cycle of telecoms product development, from specification and design through implementation, testing and support.
Provide technical leadership in software development for embedded systems in a Linux environment, perform design integration and testing.
Work with real-time operating systems or develop software that operates in real-time environments, ensuring that critical tasks are executed within specified time constraints.
Optimise software performance and memory usage to meet the resource constraints of embedded systems, ensuring efficient utilisation of hardware resources.
Collaborate with Firmware and Hardware engineers to ensure that projects are delivered on time.
Coordinate design review activities to ensure that designs meet their requirements.
Create and maintain comprehensive documentation for the embedded software, including design specifications, coding standards, and user manuals.
Stay updated on emerging technologies, tools and best practices in embedded software development.
Candidate requirements
Bachelor’s or master’s degree in computer engineering, electronics or related fields.
Over 8 years’ proven Industrial experience in embedded software design within the telecommunication sector.
Strong Software Engineering skills including design, programming using C, scripting (Python, perl).
Very strong Linux experience.
Must have a deep understanding of digital circuits, Microcontrollers, Microprocessors and FPGAs.
Strong experience in developing and testing communication protocols (I2C, SPI, Ethernet, UART).
Good knowledge on ARM drivers and low-level device interface design and development.
Ability to work collaboratively and build and maintain relationships with team members.
Experience developing embedded Linux on ARM processors.
Experience with source control e.g. Git, SVN, CVS
Excellent debugging skills using debugging and testing tools: JTAG, Oscilloscope, Logic analysers.
Excellent verbal and written communication skills.
Apr 05, 2024
Full time
About the role
We are an innovative high-tech next-generation telecommunications start-up based in the Surrey area, actively seeking exceptionally talented engineers to join our dynamic team. As part of this role, your focus will span the entire software development lifecycle, from concept through to volume production. You will be engaged in every aspect of the development process to ensure successful outcomes. This role requires a strong emphasis on multi-functional collaboration and fostering a robust team spirit. We are seeking candidates with a flexible working attitude, a team player who can also demonstrating the ability to work autonomously and take responsibility in a dynamic environment.
Responsibilities
Participate in the full life cycle of telecoms product development, from specification and design through implementation, testing and support.
Provide technical leadership in software development for embedded systems in a Linux environment, perform design integration and testing.
Work with real-time operating systems or develop software that operates in real-time environments, ensuring that critical tasks are executed within specified time constraints.
Optimise software performance and memory usage to meet the resource constraints of embedded systems, ensuring efficient utilisation of hardware resources.
Collaborate with Firmware and Hardware engineers to ensure that projects are delivered on time.
Coordinate design review activities to ensure that designs meet their requirements.
Create and maintain comprehensive documentation for the embedded software, including design specifications, coding standards, and user manuals.
Stay updated on emerging technologies, tools and best practices in embedded software development.
Candidate requirements
Bachelor’s or master’s degree in computer engineering, electronics or related fields.
Over 8 years’ proven Industrial experience in embedded software design within the telecommunication sector.
Strong Software Engineering skills including design, programming using C, scripting (Python, perl).
Very strong Linux experience.
Must have a deep understanding of digital circuits, Microcontrollers, Microprocessors and FPGAs.
Strong experience in developing and testing communication protocols (I2C, SPI, Ethernet, UART).
Good knowledge on ARM drivers and low-level device interface design and development.
Ability to work collaboratively and build and maintain relationships with team members.
Experience developing embedded Linux on ARM processors.
Experience with source control e.g. Git, SVN, CVS
Excellent debugging skills using debugging and testing tools: JTAG, Oscilloscope, Logic analysers.
Excellent verbal and written communication skills.
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Dec 18, 2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Loch Lomond & The Trossachs National Park
Balloch, West Dunbartonshire
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
Dec 07, 2023
Full time
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Growing events platform is seeking an experienced web developer to join a London-based team. Our mission is to grow and develop a web-based family events platform and ticketing service.
Hybrid work arrangements are offered between our North London office and work from home. Visa sponsorship can be offered.
Required Experience:
5+ years software development experience
Comfortable with custom-coding a variety of web applications
Knowledge and experience of all stages of web development from ideation to deployment
Accustomed to creating testing systems and quality checks
Good communication skills and able to work in a team
Fluent level of English language is necessary
Good Use of:
Backend: PHP, MySQL, MVC, JavaScript
Frontend: Vue or React, JavaScript, HTML, CSS, JQuery
Database: MySQL
Other: GIT
Optional: experience with Docker, GCP, AWS, Python, React Native, Scrum (or other agile methodologies), TDD/BDD would be a bonus
Key Responsibilities:
Ensuring the smooth running of the events platform
Optimizing for fast page-loading speeds and reliable performance
Planning and architecting the development of a number of new features
Delivering projects to agreed deadlines, in good quality
Creating tests and testing code of new features
Problem-solving any issues with the site, including diagnosing and correcting any bugs
You would be working under a Team Lead in a small team of web developers, and a designer. The right candidate should be based in/around London, UK and able to commute to North London for office-based work two days a week.
Sep 03, 2022
Full time
Growing events platform is seeking an experienced web developer to join a London-based team. Our mission is to grow and develop a web-based family events platform and ticketing service.
Hybrid work arrangements are offered between our North London office and work from home. Visa sponsorship can be offered.
Required Experience:
5+ years software development experience
Comfortable with custom-coding a variety of web applications
Knowledge and experience of all stages of web development from ideation to deployment
Accustomed to creating testing systems and quality checks
Good communication skills and able to work in a team
Fluent level of English language is necessary
Good Use of:
Backend: PHP, MySQL, MVC, JavaScript
Frontend: Vue or React, JavaScript, HTML, CSS, JQuery
Database: MySQL
Other: GIT
Optional: experience with Docker, GCP, AWS, Python, React Native, Scrum (or other agile methodologies), TDD/BDD would be a bonus
Key Responsibilities:
Ensuring the smooth running of the events platform
Optimizing for fast page-loading speeds and reliable performance
Planning and architecting the development of a number of new features
Delivering projects to agreed deadlines, in good quality
Creating tests and testing code of new features
Problem-solving any issues with the site, including diagnosing and correcting any bugs
You would be working under a Team Lead in a small team of web developers, and a designer. The right candidate should be based in/around London, UK and able to commute to North London for office-based work two days a week.
Full Stack Software Developer – East Midlands Pay Rate to Umbrella: Up to £550 per day Security Clearance: DBS CV Deadline: Monday 25th at 13:00 Interview Process: 1 stage teams Headcount: 1 Digital/Non Digital: Digital Contracting Authority: NHS Arden and Greater East Midlands Commissioning Support Unit Contract Length: 6 months Location: remote IR35: Inside Minimum Requirement: Arden & GEM CSU is searching for a talented individual to support our Systems and Reporting Team. The applicant will have at least 3 years experience developing .NET based web systems and should be familiar with working in the Azure Cloud. Significant experience in the following; .NET Web Development Automated deployment (CI/CD) Microsoft SQL Server Azure Cloud based Technologies Build web based customer facing systems Debugging complex problems Design and implement a web based system from the ground up 1. Excellent programming skills in .Net using C#, MVC, Entity Framework, Web API. Visual Studio IDE. Web Hosting / IIS. OAuth 2.0 /OpenID Connect. 2. .NET Core Web Development - C# 3. Bootstrap Responsive Web Design, HTML 5, CSS, JavaScript, Angular Framework 4. Microsoft Azure Cloud 5. Azure Dev Ops (CI/CD) 6. OAuth 2.0 / OIDC 7. Understanding of OOP design and modelling techniques. 8. Microsoft SQL Server 9. XUnit Testing Framewaork 10. AGILE working practices 11. Good communication and interpersonal skills, including the ability to provide detailed and technical advice to both specialists and non-technical staff and customers. 12. Excellent written, presentation and verbal skills. Degree in Computing Science or equivalent knowledge and experience gained through working at a similar level in specialist area Designs, runs and improves software that meets user needs. Responsible for writing clean, secure code following a test-driven approach; create code that is open by default and easy for others to reuse. Lead development on one or a small number of related project teams. Be proficient in a wide range of technical systems; be involved in identifying appropriate technology and approaches, deciding when software should be written; contribute to the developer community; provide technical leadership; promote knowledge sharing and adoption of good practice. Typical Skills: Manage the service components to ensure they meet business needs and performance targets. Identify process optimisation opportunities. Designing solutions and services with security controls embedded, specifically engineered as mitigation against security threats. Demonstrate strong understanding and application of the most appropriate modern standards. Advise on the right way to apply standards and methods, ensuring compliance. Maintain technical responsibility for all the stages and iterations of a software development project. Know a variety of methods of prototyping and can choose the most appropriate ones. Review the systems designs of others to ensure selection of appropriate technology. Coordinate build activities across systems and understand how to undertake and support integration-testing activities. Know how to prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to be used.
Apr 22, 2022
Contractor
Full Stack Software Developer – East Midlands Pay Rate to Umbrella: Up to £550 per day Security Clearance: DBS CV Deadline: Monday 25th at 13:00 Interview Process: 1 stage teams Headcount: 1 Digital/Non Digital: Digital Contracting Authority: NHS Arden and Greater East Midlands Commissioning Support Unit Contract Length: 6 months Location: remote IR35: Inside Minimum Requirement: Arden & GEM CSU is searching for a talented individual to support our Systems and Reporting Team. The applicant will have at least 3 years experience developing .NET based web systems and should be familiar with working in the Azure Cloud. Significant experience in the following; .NET Web Development Automated deployment (CI/CD) Microsoft SQL Server Azure Cloud based Technologies Build web based customer facing systems Debugging complex problems Design and implement a web based system from the ground up 1. Excellent programming skills in .Net using C#, MVC, Entity Framework, Web API. Visual Studio IDE. Web Hosting / IIS. OAuth 2.0 /OpenID Connect. 2. .NET Core Web Development - C# 3. Bootstrap Responsive Web Design, HTML 5, CSS, JavaScript, Angular Framework 4. Microsoft Azure Cloud 5. Azure Dev Ops (CI/CD) 6. OAuth 2.0 / OIDC 7. Understanding of OOP design and modelling techniques. 8. Microsoft SQL Server 9. XUnit Testing Framewaork 10. AGILE working practices 11. Good communication and interpersonal skills, including the ability to provide detailed and technical advice to both specialists and non-technical staff and customers. 12. Excellent written, presentation and verbal skills. Degree in Computing Science or equivalent knowledge and experience gained through working at a similar level in specialist area Designs, runs and improves software that meets user needs. Responsible for writing clean, secure code following a test-driven approach; create code that is open by default and easy for others to reuse. Lead development on one or a small number of related project teams. Be proficient in a wide range of technical systems; be involved in identifying appropriate technology and approaches, deciding when software should be written; contribute to the developer community; provide technical leadership; promote knowledge sharing and adoption of good practice. Typical Skills: Manage the service components to ensure they meet business needs and performance targets. Identify process optimisation opportunities. Designing solutions and services with security controls embedded, specifically engineered as mitigation against security threats. Demonstrate strong understanding and application of the most appropriate modern standards. Advise on the right way to apply standards and methods, ensuring compliance. Maintain technical responsibility for all the stages and iterations of a software development project. Know a variety of methods of prototyping and can choose the most appropriate ones. Review the systems designs of others to ensure selection of appropriate technology. Coordinate build activities across systems and understand how to undertake and support integration-testing activities. Know how to prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to be used.
Senior Software Engineer ( Hybrid - Manchester )
Security Clearance: BPSS Pay Rate to Umbrella: £550 Umb CV Deadline: 21/04 AT 3pm Interview Process: MS Team Headcount: 1 Digital/Non Digital: Digital Contract Length: 4 Months Location: Hybrid – 2 days a week in Manchester office IR35: Inside Minimum Requirement: • Previous experience of working for a government department. • Familiarity with native Android application development • Familiar with WorkspaceONE/AirWatch • Familiar with Certificate Based Authentication • Familiar with integration with ADFS for SAML IdP. • Must be able to develop native iOS mobile applications using Swift • Must be able to develop REST APIs using NodeJS • Must be able to develop using test driven development • Must be able to develop against an API first architecture • Use strict content security policies and guard against common OWASP attacks. • Must be able to use Git • Able to lead and mentor both front-end and back-end developers • Must be familiar with developing native iOS applications • Familiar with using XCode 13.0 • Familiar with Swift 5.5 to support the development of iOS application or iOS 15+ • Familiar with setting up and configuring a CI/CD pipeline such as GitLab • Familiar with consuming REST APIs • Experience with consuming AppConfig (Managed Application Configuration) • Familiar with the packaging and delivery of applications using the Apple Custom App store • Familiar with tools such as Fast Lane and Test Flight to deliver apps
Apr 21, 2022
Contractor
Senior Software Engineer ( Hybrid - Manchester )
Security Clearance: BPSS Pay Rate to Umbrella: £550 Umb CV Deadline: 21/04 AT 3pm Interview Process: MS Team Headcount: 1 Digital/Non Digital: Digital Contract Length: 4 Months Location: Hybrid – 2 days a week in Manchester office IR35: Inside Minimum Requirement: • Previous experience of working for a government department. • Familiarity with native Android application development • Familiar with WorkspaceONE/AirWatch • Familiar with Certificate Based Authentication • Familiar with integration with ADFS for SAML IdP. • Must be able to develop native iOS mobile applications using Swift • Must be able to develop REST APIs using NodeJS • Must be able to develop using test driven development • Must be able to develop against an API first architecture • Use strict content security policies and guard against common OWASP attacks. • Must be able to use Git • Able to lead and mentor both front-end and back-end developers • Must be familiar with developing native iOS applications • Familiar with using XCode 13.0 • Familiar with Swift 5.5 to support the development of iOS application or iOS 15+ • Familiar with setting up and configuring a CI/CD pipeline such as GitLab • Familiar with consuming REST APIs • Experience with consuming AppConfig (Managed Application Configuration) • Familiar with the packaging and delivery of applications using the Apple Custom App store • Familiar with tools such as Fast Lane and Test Flight to deliver apps
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Jan 31, 2022
Full time
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Permanent | Full-time | All-year Round (52 weeks per year) Starting Salary c.£30,000 per annum depending on skills, knowledge and experience
The Felsted IT Services team is a critical and integral part of the Felsted community and the role of the IT Engineer is to manage the complex challenges of scale that are unique to Felsted’s technically intricate ecosystem. With the recent appointment of a Director of Digital Strategy, it is an exciting time to be joining Felsted and the ICT department.
The main duties of the role are to design, install and test hardware, software and networks and maintain the IT asset tracker plus partner with the leadership team on system forecasts and critical issues affecting the IT systems.
A degree in a Computer Science related area of study would be desirable, or equivalent practical experience, together with extensive knowledge and experience with OS administration, hardware systems, OS internals on Windows and *nix systems, as is knowledge of networks, networking security systems and infrastructure. The successful candidate must be able to demonstrate problem-solving, collaborative and communications skills together with the ability to interpret and analyse information to create meaningful reports.
This role is a permanent position working Monday to Friday from 8:30am to 5:00pm, all-year round. The post holder is required to work one Saturday per month during term-time and be on-call as per the department’s rota. The starting salary for this role is c.£30,000 per annum (depending on skills, knowledge and experience) plus there is a call-out allowance of £133.19 per month (£1,598.28 per annum). Further information and a full job description can be found within the ‘Role Information Pack’.
Benefits include free life assurance, uniform and parking; contributory pension scheme (matched at 4%); membership availability to the School’s healthcare scheme (via BUPA); free lunch on full days worked; free hot drinks supplied and lunch/dinner provided; annual salary reviews; free use of the Felsted Gym and pool facilities; subsidised on-site Coffee Shop; and membership to Felsted Connect; an online multi-platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers. More information on our rewards package can be found on our website felsted.org/employment-opps/rewards.
Felsted is a leading day and boarding independent school based in a stunning village campus in North Essex. Founded in 1564 by Richard Lord Riche, who had been a Lord Chancellor under King Edward VI, Felsted today provides an exceptional holistic education to approximately 1100 boys and girls aged four to eighteen. We celebrated our 450th anniversary in 2014, one of only a handful of schools in the country that have claimed this historic milestone. We employ more than 160 teachers and 440 operational staff in a community orientated environment, ensuring our pupils receive the very best in learning and co-curricular activities.
We are rated ‘Excellent in every aspect' by the Independent Schools Inspectorate.
Closing date for receipt of applications is Monday 24 January 2022 at 9:00am.
If you would like to apply for this position, please visit our website www.felsted.org/employment-opps to complete our online application process.
Felsted is committed to equal opportunities and maintaining a safe and secure environment for all pupils and a ‘culture of vigilance’ to safeguard and protect all in its care, and to all aspects of its ‘Safeguarding (Child Protection and Staff Behaviour) Policy’. All employees are subject to pre-employment checks including a Disclosure and Barring Service check.
Jan 04, 2022
Full time
Permanent | Full-time | All-year Round (52 weeks per year) Starting Salary c.£30,000 per annum depending on skills, knowledge and experience
The Felsted IT Services team is a critical and integral part of the Felsted community and the role of the IT Engineer is to manage the complex challenges of scale that are unique to Felsted’s technically intricate ecosystem. With the recent appointment of a Director of Digital Strategy, it is an exciting time to be joining Felsted and the ICT department.
The main duties of the role are to design, install and test hardware, software and networks and maintain the IT asset tracker plus partner with the leadership team on system forecasts and critical issues affecting the IT systems.
A degree in a Computer Science related area of study would be desirable, or equivalent practical experience, together with extensive knowledge and experience with OS administration, hardware systems, OS internals on Windows and *nix systems, as is knowledge of networks, networking security systems and infrastructure. The successful candidate must be able to demonstrate problem-solving, collaborative and communications skills together with the ability to interpret and analyse information to create meaningful reports.
This role is a permanent position working Monday to Friday from 8:30am to 5:00pm, all-year round. The post holder is required to work one Saturday per month during term-time and be on-call as per the department’s rota. The starting salary for this role is c.£30,000 per annum (depending on skills, knowledge and experience) plus there is a call-out allowance of £133.19 per month (£1,598.28 per annum). Further information and a full job description can be found within the ‘Role Information Pack’.
Benefits include free life assurance, uniform and parking; contributory pension scheme (matched at 4%); membership availability to the School’s healthcare scheme (via BUPA); free lunch on full days worked; free hot drinks supplied and lunch/dinner provided; annual salary reviews; free use of the Felsted Gym and pool facilities; subsidised on-site Coffee Shop; and membership to Felsted Connect; an online multi-platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers. More information on our rewards package can be found on our website felsted.org/employment-opps/rewards.
Felsted is a leading day and boarding independent school based in a stunning village campus in North Essex. Founded in 1564 by Richard Lord Riche, who had been a Lord Chancellor under King Edward VI, Felsted today provides an exceptional holistic education to approximately 1100 boys and girls aged four to eighteen. We celebrated our 450th anniversary in 2014, one of only a handful of schools in the country that have claimed this historic milestone. We employ more than 160 teachers and 440 operational staff in a community orientated environment, ensuring our pupils receive the very best in learning and co-curricular activities.
We are rated ‘Excellent in every aspect' by the Independent Schools Inspectorate.
Closing date for receipt of applications is Monday 24 January 2022 at 9:00am.
If you would like to apply for this position, please visit our website www.felsted.org/employment-opps to complete our online application process.
Felsted is committed to equal opportunities and maintaining a safe and secure environment for all pupils and a ‘culture of vigilance’ to safeguard and protect all in its care, and to all aspects of its ‘Safeguarding (Child Protection and Staff Behaviour) Policy’. All employees are subject to pre-employment checks including a Disclosure and Barring Service check.
Description
We are looking for a Data Engineer to help us build and maintain scalable and resilient pipelines that will ingest, process, and deliver the data needed for predictive and descriptive analytics. These data pipelines will further connect to machine learning pipelines to facilitate automatic retraining of our models.
We are a diverse group of data scientists, data engineers, software engineers, machine learning engineers from over 30 different countries. We are smart and fast moving, operating in small teams, with freedom for independent work and fast decision making.
To empower scientists and radically improve how science is published, evaluated and disseminated to researchers, innovators and the public, we have built our own state-of-the-art Artificial Intelligence Review Assistant (AIRA), backed by cutting-edge machine learning algorithms.
Key Responsibilities
Work in a team of machine learning engineers responsible for the productization of prototypes developed by data scientists.
Collaborate with data scientists, machine learning engineers, and other data engineers to design scalable, reliable, and maintainable ETL processes that ensure data scientists and automated ML processes have the necessary data available
Research and adopt the best DataOps & MLOps standards to design and develop scalable end-to-end data pipelines.
Identify opportunities for data process automation.
Establish and enforce best practices (e.g. in development, quality assurance, optimization, release, and monitoring).
Requirements
Degree in Computer Science or similar
Proven experience as a Data Engineer
Proficiency in Python
Experience with a Cloud Platform (e.g. Azure, AWS, GCP)
Experience with a workflow engine (e.g. Data Factory, Airflow)
Experience with SQL and NoSQL (e.g. MongoDB) databases
Experience with Hadoop & Spark
Great communication, teamwork, problem-solving, and organizational skills.
Nice To Have
Understanding of supervised and unsupervised machine learning algorithms
Stream-processing frameworks (e.g. Kafka)
Benefits
Competitive salary.
Participation in Frontiers annual bonus scheme
25 leave days + 4 well-being days (pro rata and expiring each year on 31st of December)
Great work-life balance.
Opportunity to work remotely
Fresh fruit, snacks and coffee.
English classes.
Team building/sport activities and monthly social events.
Lots of opportunities to work with exciting technologies and solve challenging problems
Who we are
Frontiers is an award-winning open science platform and leading open access scholarly publisher. We are one of the largest and most cited publishers globally. Our journals span science, health, humanities and social sciences, engineering, and sustainability and we continue to expand into new academic disciplines so more researchers can publish open access.
Dec 23, 2021
Full time
Description
We are looking for a Data Engineer to help us build and maintain scalable and resilient pipelines that will ingest, process, and deliver the data needed for predictive and descriptive analytics. These data pipelines will further connect to machine learning pipelines to facilitate automatic retraining of our models.
We are a diverse group of data scientists, data engineers, software engineers, machine learning engineers from over 30 different countries. We are smart and fast moving, operating in small teams, with freedom for independent work and fast decision making.
To empower scientists and radically improve how science is published, evaluated and disseminated to researchers, innovators and the public, we have built our own state-of-the-art Artificial Intelligence Review Assistant (AIRA), backed by cutting-edge machine learning algorithms.
Key Responsibilities
Work in a team of machine learning engineers responsible for the productization of prototypes developed by data scientists.
Collaborate with data scientists, machine learning engineers, and other data engineers to design scalable, reliable, and maintainable ETL processes that ensure data scientists and automated ML processes have the necessary data available
Research and adopt the best DataOps & MLOps standards to design and develop scalable end-to-end data pipelines.
Identify opportunities for data process automation.
Establish and enforce best practices (e.g. in development, quality assurance, optimization, release, and monitoring).
Requirements
Degree in Computer Science or similar
Proven experience as a Data Engineer
Proficiency in Python
Experience with a Cloud Platform (e.g. Azure, AWS, GCP)
Experience with a workflow engine (e.g. Data Factory, Airflow)
Experience with SQL and NoSQL (e.g. MongoDB) databases
Experience with Hadoop & Spark
Great communication, teamwork, problem-solving, and organizational skills.
Nice To Have
Understanding of supervised and unsupervised machine learning algorithms
Stream-processing frameworks (e.g. Kafka)
Benefits
Competitive salary.
Participation in Frontiers annual bonus scheme
25 leave days + 4 well-being days (pro rata and expiring each year on 31st of December)
Great work-life balance.
Opportunity to work remotely
Fresh fruit, snacks and coffee.
English classes.
Team building/sport activities and monthly social events.
Lots of opportunities to work with exciting technologies and solve challenging problems
Who we are
Frontiers is an award-winning open science platform and leading open access scholarly publisher. We are one of the largest and most cited publishers globally. Our journals span science, health, humanities and social sciences, engineering, and sustainability and we continue to expand into new academic disciplines so more researchers can publish open access.
A Senior position within Future PLC’s Senior Site Reliability Engineer (SRE) team means becoming accountable for the long term success of many elements of the SRE team platform. The role requires a strong technical background alongside a passion for exploration and new opportunities. A Senior SRE is not expected to provide any formal coaching, or leadership to others, but would be expected to support mentoring and be a positive influence for the growth of our team and our department.
As a Senior SRE you will also be responsible for providing technical oversight for Futures delivery infrastructure and the success of teams that rely on that infrastructure.
You will bring strong leadership skills applied in a technical context with a team of engineers. You will help steer your team towards a common technical vision. You’ll help analyze the current system, it’s strengths and limitations. You will participate in roadmap and project planning efforts and will have ownership for delivering it.
You’ll be participating in project management efforts as the teams execute on plans, and you’ll have a role in communicating progress and status to stakeholders.
Responsibilities
Lead by example - Provide technical leadership for several functional areas in the SRE team like monitoring, logging, security, and more.
Take ownership for SRE projects and drive them forward
Support SRE Leads in accountability for meeting Futures SLAs and SLOs
Collaborate closely with development and project team mates to deliver on our shared goals
Implement, evolve and maintain runbooks, automation and documentation to improve working practices and system operation
Attend events, conferences and workshops to maintain awareness of industry trends and support their adoption within the organisation
Design, build and operate highly resilient, performant and observable infrastructure that serves the changing business objectives
Collaborate with third-party suppliers and customers where required to support business requirements
Translate high level technical guidance into actionable direction for the teams and initiatives
Respond to out of hours incidents as part of a shared rotation
Identify and drive cost-optimisation.
Responsibilities:
Previous experience providing technical direction for a team of engineers
Experience in directing long term projects and collaborating with teammates on its delivery
Experience developing and reviewing complex technical requirements, and translating them into actionable tasks for engineers
Good understanding of the full SDLC process
Proficient with Infrastructure as Code tools for managing Azure resources (Terraform and ARM templates)
Experience with Deployment techniques (Blue/Green, Canary etc)
Is opinionated on what good looks like for delivering both software and infrastructure via CI/CD pipeline best practices
Expert knowledge on AzureDevOps pipelines
Observability at scale with tools such as Azure Monitor, Application Insights and Log Analytics
Good understanding of Landing Zone architectural patterns (ideally Azure Cloud Adoption Framework)
Understanding of immutable infrastructure
Performance and Cost Optimisation from architectural and engineering perspective.
Good Understanding of IAAS and PAAS Azure services
Proficient with Configuration Management tools such as Ansible
Proficient with development languages such as C# or Javascript
Nov 09, 2021
Full time
A Senior position within Future PLC’s Senior Site Reliability Engineer (SRE) team means becoming accountable for the long term success of many elements of the SRE team platform. The role requires a strong technical background alongside a passion for exploration and new opportunities. A Senior SRE is not expected to provide any formal coaching, or leadership to others, but would be expected to support mentoring and be a positive influence for the growth of our team and our department.
As a Senior SRE you will also be responsible for providing technical oversight for Futures delivery infrastructure and the success of teams that rely on that infrastructure.
You will bring strong leadership skills applied in a technical context with a team of engineers. You will help steer your team towards a common technical vision. You’ll help analyze the current system, it’s strengths and limitations. You will participate in roadmap and project planning efforts and will have ownership for delivering it.
You’ll be participating in project management efforts as the teams execute on plans, and you’ll have a role in communicating progress and status to stakeholders.
Responsibilities
Lead by example - Provide technical leadership for several functional areas in the SRE team like monitoring, logging, security, and more.
Take ownership for SRE projects and drive them forward
Support SRE Leads in accountability for meeting Futures SLAs and SLOs
Collaborate closely with development and project team mates to deliver on our shared goals
Implement, evolve and maintain runbooks, automation and documentation to improve working practices and system operation
Attend events, conferences and workshops to maintain awareness of industry trends and support their adoption within the organisation
Design, build and operate highly resilient, performant and observable infrastructure that serves the changing business objectives
Collaborate with third-party suppliers and customers where required to support business requirements
Translate high level technical guidance into actionable direction for the teams and initiatives
Respond to out of hours incidents as part of a shared rotation
Identify and drive cost-optimisation.
Responsibilities:
Previous experience providing technical direction for a team of engineers
Experience in directing long term projects and collaborating with teammates on its delivery
Experience developing and reviewing complex technical requirements, and translating them into actionable tasks for engineers
Good understanding of the full SDLC process
Proficient with Infrastructure as Code tools for managing Azure resources (Terraform and ARM templates)
Experience with Deployment techniques (Blue/Green, Canary etc)
Is opinionated on what good looks like for delivering both software and infrastructure via CI/CD pipeline best practices
Expert knowledge on AzureDevOps pipelines
Observability at scale with tools such as Azure Monitor, Application Insights and Log Analytics
Good understanding of Landing Zone architectural patterns (ideally Azure Cloud Adoption Framework)
Understanding of immutable infrastructure
Performance and Cost Optimisation from architectural and engineering perspective.
Good Understanding of IAAS and PAAS Azure services
Proficient with Configuration Management tools such as Ansible
Proficient with development languages such as C# or Javascript
Our client is a leading global logistics firm headquartered in Bristol is seeking a skilled Network Engineer to join our clients dynamic team. With a robust presence across the globe, they offer unparalleled opportunities for professional growth and development in the ever-evolving field of logistics. Role Overview: As a Network Engineer, you will play a pivotal role in ensuring the efficiency, reliability, and security of our clients network infrastructure. Working within our dedicated IT team, you will focus on Cisco technologies and network design, contributing to the seamless operation of our global logistics network. Key Responsibilities: Design, implement, and maintain network infrastructure solutions using Cisco technologies. Collaborate with cross-functional teams to understand business requirements and translate them into network design specifications. Perform network troubleshooting and issue resolution to ensure uninterrupted network operations. Conduct regular network performance monitoring and capacity planning activities. Implement network security measures and protocols to safeguard data and infrastructure integrity. Stay abreast of emerging technologies and industry trends to propose innovative network solutions. Requirements: Proven experience as a Network Engineer, preferably within a logistics or related industry. Strong expertise in Cisco networking technologies, including routers, switches, and firewalls. Proficiency in network design principles and methodologies. Solid understanding of TCP/IP, VLANs, VPNs, and other networking protocols. Experience with network monitoring and diagnostic tools. Excellent problem-solving skills with a meticulous attention to detail. Effective communication and collaboration abilities, with a customer-focused approach. Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Cisco Certified Network Professional (CCNP) or equivalent certification. Experience with software-defined networking (SDN) technologies. Familiarity with cloud networking concepts (e.g., AWS, Azure). What will you get? Basic of up £55,000 per annum + bonus Hybrid working environment Paid for certifications 25 days holiday + bank You must hold a valid UK drivers licence due to travel included within the role. Unfortunatley no sponsorship is on offer for this role. Recruiter: Adam Titmus
May 05, 2024
Full time
Our client is a leading global logistics firm headquartered in Bristol is seeking a skilled Network Engineer to join our clients dynamic team. With a robust presence across the globe, they offer unparalleled opportunities for professional growth and development in the ever-evolving field of logistics. Role Overview: As a Network Engineer, you will play a pivotal role in ensuring the efficiency, reliability, and security of our clients network infrastructure. Working within our dedicated IT team, you will focus on Cisco technologies and network design, contributing to the seamless operation of our global logistics network. Key Responsibilities: Design, implement, and maintain network infrastructure solutions using Cisco technologies. Collaborate with cross-functional teams to understand business requirements and translate them into network design specifications. Perform network troubleshooting and issue resolution to ensure uninterrupted network operations. Conduct regular network performance monitoring and capacity planning activities. Implement network security measures and protocols to safeguard data and infrastructure integrity. Stay abreast of emerging technologies and industry trends to propose innovative network solutions. Requirements: Proven experience as a Network Engineer, preferably within a logistics or related industry. Strong expertise in Cisco networking technologies, including routers, switches, and firewalls. Proficiency in network design principles and methodologies. Solid understanding of TCP/IP, VLANs, VPNs, and other networking protocols. Experience with network monitoring and diagnostic tools. Excellent problem-solving skills with a meticulous attention to detail. Effective communication and collaboration abilities, with a customer-focused approach. Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Cisco Certified Network Professional (CCNP) or equivalent certification. Experience with software-defined networking (SDN) technologies. Familiarity with cloud networking concepts (e.g., AWS, Azure). What will you get? Basic of up £55,000 per annum + bonus Hybrid working environment Paid for certifications 25 days holiday + bank You must hold a valid UK drivers licence due to travel included within the role. Unfortunatley no sponsorship is on offer for this role. Recruiter: Adam Titmus
Embedded Linux Engineer - £70k - £80k - semi remote - Bournemouth Hexwired Recruitment has partnered with a world leading Electronics manufacturer, now looking to open a brand new R&D centre in Bournemouth. Due to extensive success in their industry, they are now seeking an Embedded Linux Engineer to help deliver key projects for clients across a range of applications. This is a brand new team to work on a combination of existing systems and new products they want to manufacture. The company is hiring due to cornering their market, with big brands using their products globally. They are now seeking an Embedded Linux Engineer to help develop innovative features on their existing products. As well as lead the way in the development a whole new system the company is looking to develop from scratch. This is a Embedded Linux Engineer job focusing primarily on Linux Kernel Drivers. Experience using Yocto or Buildroot is highly desirable. The company are looking to create a design centre in the UK, as such the role will be remote initially with the expectation for 2-3 days onsite further down the line. Key Skills: Degree in Embedded Systems, Electronics or similar 7+ commercial Embedded software experience Good commercial Embedded Linux experience working on Kernel Drivers Experience working on Build Root or Yocto is highly desirable but not essential Previous experience The company are looking to offer circa £80k along with an excellent benefits package, remote work and the chance to work on a diverse range of products. If you're interested in this Embedded Linux engineer job, please apply. For more information on this role, or any other jobs across; Embedded, C++ programming, Embedded Linux, Golang Development, Machine Learning, Data Science or Simulation contact us today.
May 05, 2024
Full time
Embedded Linux Engineer - £70k - £80k - semi remote - Bournemouth Hexwired Recruitment has partnered with a world leading Electronics manufacturer, now looking to open a brand new R&D centre in Bournemouth. Due to extensive success in their industry, they are now seeking an Embedded Linux Engineer to help deliver key projects for clients across a range of applications. This is a brand new team to work on a combination of existing systems and new products they want to manufacture. The company is hiring due to cornering their market, with big brands using their products globally. They are now seeking an Embedded Linux Engineer to help develop innovative features on their existing products. As well as lead the way in the development a whole new system the company is looking to develop from scratch. This is a Embedded Linux Engineer job focusing primarily on Linux Kernel Drivers. Experience using Yocto or Buildroot is highly desirable. The company are looking to create a design centre in the UK, as such the role will be remote initially with the expectation for 2-3 days onsite further down the line. Key Skills: Degree in Embedded Systems, Electronics or similar 7+ commercial Embedded software experience Good commercial Embedded Linux experience working on Kernel Drivers Experience working on Build Root or Yocto is highly desirable but not essential Previous experience The company are looking to offer circa £80k along with an excellent benefits package, remote work and the chance to work on a diverse range of products. If you're interested in this Embedded Linux engineer job, please apply. For more information on this role, or any other jobs across; Embedded, C++ programming, Embedded Linux, Golang Development, Machine Learning, Data Science or Simulation contact us today.
Our client is a leading global logistics firm headquartered in Bristol is seeking a skilled Network Engineer to join our clients dynamic team. With a robust presence across the globe, they offer unparalleled opportunities for professional growth and development in the ever-evolving field of logistics. Role Overview: As a Network Engineer, you will play a pivotal role in ensuring the efficiency, reliability, and security of our clients network infrastructure. Working within our dedicated IT team, you will focus on Cisco technologies and network design, contributing to the seamless operation of our global logistics network. Key Responsibilities: Design, implement, and maintain network infrastructure solutions using Cisco technologies. Collaborate with cross-functional teams to understand business requirements and translate them into network design specifications. Perform network troubleshooting and issue resolution to ensure uninterrupted network operations. Conduct regular network performance monitoring and capacity planning activities. Implement network security measures and protocols to safeguard data and infrastructure integrity. Stay abreast of emerging technologies and industry trends to propose innovative network solutions. Requirements: Proven experience as a Network Engineer, preferably within a logistics or related industry. Strong expertise in Cisco networking technologies, including routers, switches, and firewalls. Proficiency in network design principles and methodologies. Solid understanding of TCP/IP, VLANs, VPNs, and other networking protocols. Experience with network monitoring and diagnostic tools. Excellent problem-solving skills with a meticulous attention to detail. Effective communication and collaboration abilities, with a customer-focused approach. Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Cisco Certified Network Professional (CCNP) or equivalent certification. Experience with software-defined networking (SDN) technologies. Familiarity with cloud networking concepts (e.g., AWS, Azure). What will you get? Basic of up £55,000 per annum + bonus Hybrid working environment Paid for certifications 25 days holiday + bank You must hold a valid UK drivers licence due to travel included within the role. Unfortunatley no sponsorship is on offer for this role.Recruiter: Adam Titmus
May 05, 2024
Full time
Our client is a leading global logistics firm headquartered in Bristol is seeking a skilled Network Engineer to join our clients dynamic team. With a robust presence across the globe, they offer unparalleled opportunities for professional growth and development in the ever-evolving field of logistics. Role Overview: As a Network Engineer, you will play a pivotal role in ensuring the efficiency, reliability, and security of our clients network infrastructure. Working within our dedicated IT team, you will focus on Cisco technologies and network design, contributing to the seamless operation of our global logistics network. Key Responsibilities: Design, implement, and maintain network infrastructure solutions using Cisco technologies. Collaborate with cross-functional teams to understand business requirements and translate them into network design specifications. Perform network troubleshooting and issue resolution to ensure uninterrupted network operations. Conduct regular network performance monitoring and capacity planning activities. Implement network security measures and protocols to safeguard data and infrastructure integrity. Stay abreast of emerging technologies and industry trends to propose innovative network solutions. Requirements: Proven experience as a Network Engineer, preferably within a logistics or related industry. Strong expertise in Cisco networking technologies, including routers, switches, and firewalls. Proficiency in network design principles and methodologies. Solid understanding of TCP/IP, VLANs, VPNs, and other networking protocols. Experience with network monitoring and diagnostic tools. Excellent problem-solving skills with a meticulous attention to detail. Effective communication and collaboration abilities, with a customer-focused approach. Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Cisco Certified Network Professional (CCNP) or equivalent certification. Experience with software-defined networking (SDN) technologies. Familiarity with cloud networking concepts (e.g., AWS, Azure). What will you get? Basic of up £55,000 per annum + bonus Hybrid working environment Paid for certifications 25 days holiday + bank You must hold a valid UK drivers licence due to travel included within the role. Unfortunatley no sponsorship is on offer for this role.Recruiter: Adam Titmus
We have a fantastic opportunity for a Technical Coordinator to join our team within Vistry South Central Midlands, at our Coleshill office. As our Technical Coordinator you will be responsible for establishing all Private and Adoptable infrastructure that connects a new development, from roads to sewers and all the utilities you expect from a modern, functional dwelling, our engineers are a vital part of ensuring each home meets and exceeds our customers' expectations whilst ensuring best value to the business unit. Your role will involve procuring, coordinating, managing and reviewing the development of Engineering drawings, technical reports, utility designs and site constraints to enable any given residential development to be built as intended. As well as working with the wider teams to ensure designs are understood, cost effective and accurately implemented. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality HND or equivalent in Civil Engineering Experience in a similar role with a residential developer Experience working within residential house building or within fields directly relating to residential house building Experience reviewing and understanding Civil Engineering designs. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Comfortable using engineering related software like AutoCAD and Civil3D and Micro drainage Awareness of engineering regulatory requirements in housebuilding Excellent attention to detail particularly when reviewing highly technical documentation An awareness of road and sewer design as well as the associated technical approval process Organisation skills and time management with ability to multi task. Enjoy working with people to deliver the best solution whether that be by applying existing knowledge or thinking creatively to develop bespoke solutions Ability to analyse problems and deliver solutions. Take pride in what you do and are open to new ideas in order to fully explore and correctly implement them. Be able to interpret the designs and technical demands of others. Ability to clearly and concisely report on engineering issues to the wider business and ensure that any cost movement is communicated and mitigated Ability to take the lead in site meetings at the initial stages of build ensuring that infrastructure delivery is achieved. Desirable - Hold and appropriate engineering degree of BSC / BENG Experience in private practice producing detailed engineering designs and details alongside experience in a similar role Experience undertaking site appraisals Experience working within an Engineering role at mass volume residential house builder. Use of online drawing management systems such as Viewpoint Project management experience More about the Technical Coordinator role Assisting the Associate Engineering Director and Senior Civil Engineer in assessing engineering risks and opportunities in land acquisitions, and in developing land feasibility packs to aid the land team in bidding on new development sites. Assist the planning team to analyse and resolve engineering issues as part of the planning application and provide information as required to discharge planning conditions Ensure compliance with current building regulation and NHBC published standards and assist with site compliance where applicable Arrange and manage external consultants to undertake any Enabling works, Site Investigations, Topographical Surveys, CCTV and Ground penetrating radar surveys amongst others. Co-ordinate and manage consultants to developing detailed engineering design packages in both Civil and Structural disciplines. Work with external consultants to ensure that designs are cost effective and consider buildability and construction risks. Work with external consultants, utilities providers and local authorities to gain technical approvals and manage the implementation of associated legal agreements. Submission of all information to NHBC and obtaining approval of same for any Engineering related conditions. Attending Pre-Start Meetings and regular site project meetings whilst briefing all departments on matters related to the technical aspects of the development. Prepare all drawings and documents for Pre-Start Meetings, site start and regular project meetings as appropriate Procure and manage service provision on site including, Gas, Electric, Water and telecoms provision ensuring that best value is achieved whilst ensuring that all off site requirements are communicated to the wider business. Manage the implementation of on-site services between the stages of site acquisition and "go live" ensuring delivery does not form a constraint to the regional build programme, particularly in the provision of any off-site services and reinforcement works. Work closely with other construction and sales teams on resolving engineering issues on site whilst being present on site as much as required in the initial stages of build Ensure that site constraints are clearly identified and mitigated to ensure no hindrance to the regional build programme. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
May 04, 2024
Full time
We have a fantastic opportunity for a Technical Coordinator to join our team within Vistry South Central Midlands, at our Coleshill office. As our Technical Coordinator you will be responsible for establishing all Private and Adoptable infrastructure that connects a new development, from roads to sewers and all the utilities you expect from a modern, functional dwelling, our engineers are a vital part of ensuring each home meets and exceeds our customers' expectations whilst ensuring best value to the business unit. Your role will involve procuring, coordinating, managing and reviewing the development of Engineering drawings, technical reports, utility designs and site constraints to enable any given residential development to be built as intended. As well as working with the wider teams to ensure designs are understood, cost effective and accurately implemented. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality HND or equivalent in Civil Engineering Experience in a similar role with a residential developer Experience working within residential house building or within fields directly relating to residential house building Experience reviewing and understanding Civil Engineering designs. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Comfortable using engineering related software like AutoCAD and Civil3D and Micro drainage Awareness of engineering regulatory requirements in housebuilding Excellent attention to detail particularly when reviewing highly technical documentation An awareness of road and sewer design as well as the associated technical approval process Organisation skills and time management with ability to multi task. Enjoy working with people to deliver the best solution whether that be by applying existing knowledge or thinking creatively to develop bespoke solutions Ability to analyse problems and deliver solutions. Take pride in what you do and are open to new ideas in order to fully explore and correctly implement them. Be able to interpret the designs and technical demands of others. Ability to clearly and concisely report on engineering issues to the wider business and ensure that any cost movement is communicated and mitigated Ability to take the lead in site meetings at the initial stages of build ensuring that infrastructure delivery is achieved. Desirable - Hold and appropriate engineering degree of BSC / BENG Experience in private practice producing detailed engineering designs and details alongside experience in a similar role Experience undertaking site appraisals Experience working within an Engineering role at mass volume residential house builder. Use of online drawing management systems such as Viewpoint Project management experience More about the Technical Coordinator role Assisting the Associate Engineering Director and Senior Civil Engineer in assessing engineering risks and opportunities in land acquisitions, and in developing land feasibility packs to aid the land team in bidding on new development sites. Assist the planning team to analyse and resolve engineering issues as part of the planning application and provide information as required to discharge planning conditions Ensure compliance with current building regulation and NHBC published standards and assist with site compliance where applicable Arrange and manage external consultants to undertake any Enabling works, Site Investigations, Topographical Surveys, CCTV and Ground penetrating radar surveys amongst others. Co-ordinate and manage consultants to developing detailed engineering design packages in both Civil and Structural disciplines. Work with external consultants to ensure that designs are cost effective and consider buildability and construction risks. Work with external consultants, utilities providers and local authorities to gain technical approvals and manage the implementation of associated legal agreements. Submission of all information to NHBC and obtaining approval of same for any Engineering related conditions. Attending Pre-Start Meetings and regular site project meetings whilst briefing all departments on matters related to the technical aspects of the development. Prepare all drawings and documents for Pre-Start Meetings, site start and regular project meetings as appropriate Procure and manage service provision on site including, Gas, Electric, Water and telecoms provision ensuring that best value is achieved whilst ensuring that all off site requirements are communicated to the wider business. Manage the implementation of on-site services between the stages of site acquisition and "go live" ensuring delivery does not form a constraint to the regional build programme, particularly in the provision of any off-site services and reinforcement works. Work closely with other construction and sales teams on resolving engineering issues on site whilst being present on site as much as required in the initial stages of build Ensure that site constraints are clearly identified and mitigated to ensure no hindrance to the regional build programme. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
I am working with a digital function of a largescale company in Glasgow who are looking to recruit two experienced Software Engineering Manager's to the team . The company: The business is a national renewables organisation and they are growing their digital capabilities greatly. This is a brand new position, created in order to help to develop internal software and to continue to modernise their cloud and data services. Sitting within a team of roughly 50 Software Developers, you will report into the Head of Digital and will be involved in making a number of "nitty gritty" decisions. You will be working across a widespread number of projects and these will all involve modernising the software environment (Web and Apps). The company look for some presence in office (1 or 2 days a week), but there is flex on the days. They offer strong benefits on top of the salary including a 20% bonus, car allowance, strong pension and other additional perks including family healthcare. The role: There are actually two different Engineering Manager roles available and you will be managing a team of 6/7 Engineers, in a Tribe model. The role is mostly hands-off, with more peer review, some peer programming etc. This role is majorly people management focused with minimal time to code. The teams typically work across Agile Scrum and some projects two-weekly release cycles, with some others monthly. The teams work across an abundance of technology, and this role is for someone with general technical appreciation and process and delivery. All of the squads will be across Web and App, with one more on the React and JavaScript side, with the other more Java focused across Data, ETL and APIs. However, as mentioned, there is an abundance of technologies as below: Web across JavaScript and React Mobile iOS Mobile Android (Kotlin or Java) Services (Java, Spring Boot) APIs etc Key Skills and Responsibilities: A few years managing a team of Software Engineers (ideally 5-10 Engineers) - could be a current Manager or Team Lead Proficient in CI/CD pipelines Knowledge of APIs and Microservices Technology skills across the likes of; JavaScript, React, Java, Swift, Kotlin Agile (Scrum/Kanban) background Strong technical delivery and coding background (code reviews, peer programming, Architecture and Design) This is an opportunity to work with a thriving and employee-first organisation. You will get to work on some largescale and modern projects and with some huge organisations, whilst leading and working alongside some very bright minds. If you are interested, please apply or call Hamish at Cathcart Technology for a chat.
May 04, 2024
Full time
I am working with a digital function of a largescale company in Glasgow who are looking to recruit two experienced Software Engineering Manager's to the team . The company: The business is a national renewables organisation and they are growing their digital capabilities greatly. This is a brand new position, created in order to help to develop internal software and to continue to modernise their cloud and data services. Sitting within a team of roughly 50 Software Developers, you will report into the Head of Digital and will be involved in making a number of "nitty gritty" decisions. You will be working across a widespread number of projects and these will all involve modernising the software environment (Web and Apps). The company look for some presence in office (1 or 2 days a week), but there is flex on the days. They offer strong benefits on top of the salary including a 20% bonus, car allowance, strong pension and other additional perks including family healthcare. The role: There are actually two different Engineering Manager roles available and you will be managing a team of 6/7 Engineers, in a Tribe model. The role is mostly hands-off, with more peer review, some peer programming etc. This role is majorly people management focused with minimal time to code. The teams typically work across Agile Scrum and some projects two-weekly release cycles, with some others monthly. The teams work across an abundance of technology, and this role is for someone with general technical appreciation and process and delivery. All of the squads will be across Web and App, with one more on the React and JavaScript side, with the other more Java focused across Data, ETL and APIs. However, as mentioned, there is an abundance of technologies as below: Web across JavaScript and React Mobile iOS Mobile Android (Kotlin or Java) Services (Java, Spring Boot) APIs etc Key Skills and Responsibilities: A few years managing a team of Software Engineers (ideally 5-10 Engineers) - could be a current Manager or Team Lead Proficient in CI/CD pipelines Knowledge of APIs and Microservices Technology skills across the likes of; JavaScript, React, Java, Swift, Kotlin Agile (Scrum/Kanban) background Strong technical delivery and coding background (code reviews, peer programming, Architecture and Design) This is an opportunity to work with a thriving and employee-first organisation. You will get to work on some largescale and modern projects and with some huge organisations, whilst leading and working alongside some very bright minds. If you are interested, please apply or call Hamish at Cathcart Technology for a chat.
A very exciting energy client is seeking an experienced and highly skilled Enterprise Architect to join their highly collaborative team. Fantastic benefits: 25 days holiday, pension, employee assistance programmes and much more. This exciting client is looking for an Enterprise architect who can shape the technology architecture for corporate functions and contribute to the technology roadmap aligned with business objectives. This involves managing a group of Solution architects who deliver solutions to main stakeholders such as Operations, Analytics and Delivery teams who are composed of a mix-skill team of Developers, Data Engineers, Scrum masters, and UX/UI designers in-house and working with our outsourcing partners in a matrix-managed technology environment. As an Enterprise Architect you'll go through various transformational delivery solutions towards a digital-first philosophy and ultimately growth of their systems and tech services. You'll be working closely with Senior Managers and key stakeholders across the business to drive collaboration and communication between various teams. Working with their Architecture, Infrastructure, Delivery and Data teams, and then being able to drive decision-making processes that translate into highly technical documentation. Ideal Enterprise Architect You'll need at least 5 years of experience acting as a lead architect. You will be process-oriented and have vast experience with Cloud technologies. Key Responsibilities Responsible for documenting the technical and data architecture of the "as-is"and "to-be" solutions. Responsible for ensuring that solutions proposed by a project meet the strategic objectives of the product or service. Documenting the non-functional requirements across the different solutions. Accountable for ensuring the correct technical solutions and products are chosen. Accountable for ensuring chosen solutions meet the business, functional and non-functional requirements. Ensuring the technical transition approach meets the business requirements. Responsible for documenting the technology landscape, interfaces and data flow. Supporting solution ownership within the operating model of client. Ensuring that any project delivery meets the architecture strategy and policies. Responsible for developing and maintaining a clear roadmap for adopting new features. Expertise working as a Software Engineer who has built software solutions. Knowledge of programming languages (i.e. Python, Java, React, etc.) and infrastructure technologies (Azure, AWS, Terraform, Docker containers, etc). Desirable: Understanding of UX/UI practices and tools.
May 04, 2024
Full time
A very exciting energy client is seeking an experienced and highly skilled Enterprise Architect to join their highly collaborative team. Fantastic benefits: 25 days holiday, pension, employee assistance programmes and much more. This exciting client is looking for an Enterprise architect who can shape the technology architecture for corporate functions and contribute to the technology roadmap aligned with business objectives. This involves managing a group of Solution architects who deliver solutions to main stakeholders such as Operations, Analytics and Delivery teams who are composed of a mix-skill team of Developers, Data Engineers, Scrum masters, and UX/UI designers in-house and working with our outsourcing partners in a matrix-managed technology environment. As an Enterprise Architect you'll go through various transformational delivery solutions towards a digital-first philosophy and ultimately growth of their systems and tech services. You'll be working closely with Senior Managers and key stakeholders across the business to drive collaboration and communication between various teams. Working with their Architecture, Infrastructure, Delivery and Data teams, and then being able to drive decision-making processes that translate into highly technical documentation. Ideal Enterprise Architect You'll need at least 5 years of experience acting as a lead architect. You will be process-oriented and have vast experience with Cloud technologies. Key Responsibilities Responsible for documenting the technical and data architecture of the "as-is"and "to-be" solutions. Responsible for ensuring that solutions proposed by a project meet the strategic objectives of the product or service. Documenting the non-functional requirements across the different solutions. Accountable for ensuring the correct technical solutions and products are chosen. Accountable for ensuring chosen solutions meet the business, functional and non-functional requirements. Ensuring the technical transition approach meets the business requirements. Responsible for documenting the technology landscape, interfaces and data flow. Supporting solution ownership within the operating model of client. Ensuring that any project delivery meets the architecture strategy and policies. Responsible for developing and maintaining a clear roadmap for adopting new features. Expertise working as a Software Engineer who has built software solutions. Knowledge of programming languages (i.e. Python, Java, React, etc.) and infrastructure technologies (Azure, AWS, Terraform, Docker containers, etc). Desirable: Understanding of UX/UI practices and tools.
About the role: As a result of rapid growth plans a fantastic opportunity has arisen for a Microsoft Solutions Engineer to join our team of dedicated technical experts, reporting to the IT Service Desk Team Leader. This is an ideal opportunity for somebody who is looking to start their carer within the IT function. We can offer you long term career development within a well-established and growing technical team of Tier 1, Tier 2 and Tier 3 Engineers. This is a full time, permanent role, offering an immediate start for a Microsoft Solutions Engineer who enjoys working within a busy and fast paced technical environment. This role has been created to support the rapid expansion of the company and would suit a highly competent individual with strong and effective communication skills The successful candidate will be required to complete a satisfactory DBS check. You will be responsible for: Responding to and resolving technical queries from end users and VIPs via ITSM tool MDM Administration Desktop troubleshooting Ensuring Customer Documentation is kept up to date Working with the team to identify and implement changes to Customer Environments to address common issues Providing the highest level of Customer Service Equipment request handling Device management and stock control Updating assets on our Asset Management system Incoming call handling Key Skills Experience in supporting Windows Deskto Strong people skills Understanding of networking fundamentals TCP/IP DNS DHC Able to be self sufficient and driven Willing to learn new skills Knowledge of AV equipment Experience of troubleshooting issues with printers and network shares Ability to provide VIP support both remote and face to face Detail oriented and organised Have an ability to work independently, autonomously and take initiative Can multi-task and proactively manage various issues and conflicting priorities Have strong and effective written and verbal communication skills In addition, the ideal candidate would also have experience in the following areas, however this is not essential. MDM (Mobile Device Management) Especially Experience in supporting Apple MacOS / Ios and MS Windows Familiarity with an ITSM tool Softphone Management Why Academia? Academia Group is a fast growing, highly accredited, award-winning group of technology companieswith a strong footprint in the educational space. We specialise in supplying software, IT hardware, training and managed service solutions to both public and private sectors. Established in 2003, we employ 230 dedicated professionals across multiple locations throughout the UK with a group annual turnover of over £100m. Our growing customer base means we have now worked with every single university in the UK. Furthermore, as Ranked supplier on many national frameworks, we are growing our provision more so to strengthen our position. We partner with the world's leading technology manufacturers and have the accreditations, certifications and awards to demonstrate our expertise and ability. Benefits Gym Membership contribution Health Cash Plan Life insurance Flexible working hours Increased annual leave with length of service Day off on your birthday And much more
May 04, 2024
Full time
About the role: As a result of rapid growth plans a fantastic opportunity has arisen for a Microsoft Solutions Engineer to join our team of dedicated technical experts, reporting to the IT Service Desk Team Leader. This is an ideal opportunity for somebody who is looking to start their carer within the IT function. We can offer you long term career development within a well-established and growing technical team of Tier 1, Tier 2 and Tier 3 Engineers. This is a full time, permanent role, offering an immediate start for a Microsoft Solutions Engineer who enjoys working within a busy and fast paced technical environment. This role has been created to support the rapid expansion of the company and would suit a highly competent individual with strong and effective communication skills The successful candidate will be required to complete a satisfactory DBS check. You will be responsible for: Responding to and resolving technical queries from end users and VIPs via ITSM tool MDM Administration Desktop troubleshooting Ensuring Customer Documentation is kept up to date Working with the team to identify and implement changes to Customer Environments to address common issues Providing the highest level of Customer Service Equipment request handling Device management and stock control Updating assets on our Asset Management system Incoming call handling Key Skills Experience in supporting Windows Deskto Strong people skills Understanding of networking fundamentals TCP/IP DNS DHC Able to be self sufficient and driven Willing to learn new skills Knowledge of AV equipment Experience of troubleshooting issues with printers and network shares Ability to provide VIP support both remote and face to face Detail oriented and organised Have an ability to work independently, autonomously and take initiative Can multi-task and proactively manage various issues and conflicting priorities Have strong and effective written and verbal communication skills In addition, the ideal candidate would also have experience in the following areas, however this is not essential. MDM (Mobile Device Management) Especially Experience in supporting Apple MacOS / Ios and MS Windows Familiarity with an ITSM tool Softphone Management Why Academia? Academia Group is a fast growing, highly accredited, award-winning group of technology companieswith a strong footprint in the educational space. We specialise in supplying software, IT hardware, training and managed service solutions to both public and private sectors. Established in 2003, we employ 230 dedicated professionals across multiple locations throughout the UK with a group annual turnover of over £100m. Our growing customer base means we have now worked with every single university in the UK. Furthermore, as Ranked supplier on many national frameworks, we are growing our provision more so to strengthen our position. We partner with the world's leading technology manufacturers and have the accreditations, certifications and awards to demonstrate our expertise and ability. Benefits Gym Membership contribution Health Cash Plan Life insurance Flexible working hours Increased annual leave with length of service Day off on your birthday And much more