Digital Research Infrastructure Engineer - Linux Specialist
PML operations grade 4 £30000 - £45000 DOE
Full Time
Open Ended Appointment
The Role
We have an exciting opportunity at PML for an individual with skills in Linux system administration to join the PML’s Digital Innovation and Marine Autonomy (DIMA) group. The role provides a business critical link between scientists, PML Applications (commercial work) and our IT Group to support the Linux computing infrastructure as it continues to evolve, underpinning PML science in multiple areas and across all levels. This ranges from data generation, (storage technologies and data management), processing and analysis (high performance computing and technologies such as JupyterHub), to making visual outputs for end users (web technologies and virtualisation) to increase the reach and impact of PML science.
About You
You will enjoy working with others to help deliver a modern and reliable digital infrastructure to underpin the world leading research carried out at PML. You will understand the importance of stability from existing infrastructure but will also be keen to learn and try new technologies. You will have experience of administering Linux systems, ideally using Ubuntu, and will be able to make use of scripts and common tools such as ansible to manage this. You will understand the importance of taking a proactive approach to identify and resolve and problems and will be able to make use of monitoring software (e.g., Nagios, Grafana) to accomplish this. You will understand best practices in cybersecurity and be able to apply these.
Skills Required
Linux systems administration and monitoring
Linux scripting (e.g., bash and Python)
Experience in management of data at the Terrabyte to Petabyte scale and storage technologies such as NFS and S3.
Cybersecurity (Understand and apply best practices)
Container technologies (Docker and Kubernetes)
High performance Computing (Slurm)
Virtualisation (VMWare)
Key Deliverables
Maintain our storage infrastructure to ensure data is distributed across servers based on existing capacity and projected changes in data volumes. This includes regular data moves and liaising with stakeholders to ensure data is backed up and archiving projects are completes as needed.
Monitor high performance computing infrastructure to identify and resolve problems either on their own or by working with IT (depending on the nature of the problem).
Act of a point of contact between scientists and IT to answer questions, help identify solutions and provide training.
Work with the data architect to maintain and develop web infrastructure used to provide existing and planned data search and visualisation services.
Manage the NEODAAS GPU cluster (MAGEO), including liaising with IT, vendors and system users.
About PML
As a marine-focused charity we develop and apply innovative science with a view to ensuring ocean sustainability. With over 40 years of experience, we offer evidence-based solutions to societal challenges. Our impact spans from research publications to informing policies and training future scientists. The science undertaken at PML contributes to UN Sustainable Development Goals by promoting healthy, productive and resilient oceans and seas.
To support PML’s science it operates in house Linux infrastructure used for processing satellite data, running models and making outputs accessible through web visualisation tools. This infrastructure includes a large amount of storage (6 PB), a High-Performance Computing cluster with over 1500 cores, a 40 GPU cluster (the MAssive GPU cluster for Earth Observation; MAGEO) and a virtual machine cluster. The role will be part of the Digital Innovation and Marine Autonomy (DIMA) group within PML. DIMA is a pioneering digital science group dedicated to advancing PML’s world-class and cutting-edge environmental research through the utilisation of state-of-the-art digital and autonomous technologies. The team comprises research software engineers, research infrastructure engineers, marine technologists and scientists who work on a variety of projects using autonomous vessels, satellite data, drones, Artificial Intelligence, High Performance Computing and data visualisation tools to help deliver PML’s goals. The team have an enthusiasm for solving problems through collaboration and shared learning.
Apr 11, 2024
Full time
Digital Research Infrastructure Engineer - Linux Specialist
PML operations grade 4 £30000 - £45000 DOE
Full Time
Open Ended Appointment
The Role
We have an exciting opportunity at PML for an individual with skills in Linux system administration to join the PML’s Digital Innovation and Marine Autonomy (DIMA) group. The role provides a business critical link between scientists, PML Applications (commercial work) and our IT Group to support the Linux computing infrastructure as it continues to evolve, underpinning PML science in multiple areas and across all levels. This ranges from data generation, (storage technologies and data management), processing and analysis (high performance computing and technologies such as JupyterHub), to making visual outputs for end users (web technologies and virtualisation) to increase the reach and impact of PML science.
About You
You will enjoy working with others to help deliver a modern and reliable digital infrastructure to underpin the world leading research carried out at PML. You will understand the importance of stability from existing infrastructure but will also be keen to learn and try new technologies. You will have experience of administering Linux systems, ideally using Ubuntu, and will be able to make use of scripts and common tools such as ansible to manage this. You will understand the importance of taking a proactive approach to identify and resolve and problems and will be able to make use of monitoring software (e.g., Nagios, Grafana) to accomplish this. You will understand best practices in cybersecurity and be able to apply these.
Skills Required
Linux systems administration and monitoring
Linux scripting (e.g., bash and Python)
Experience in management of data at the Terrabyte to Petabyte scale and storage technologies such as NFS and S3.
Cybersecurity (Understand and apply best practices)
Container technologies (Docker and Kubernetes)
High performance Computing (Slurm)
Virtualisation (VMWare)
Key Deliverables
Maintain our storage infrastructure to ensure data is distributed across servers based on existing capacity and projected changes in data volumes. This includes regular data moves and liaising with stakeholders to ensure data is backed up and archiving projects are completes as needed.
Monitor high performance computing infrastructure to identify and resolve problems either on their own or by working with IT (depending on the nature of the problem).
Act of a point of contact between scientists and IT to answer questions, help identify solutions and provide training.
Work with the data architect to maintain and develop web infrastructure used to provide existing and planned data search and visualisation services.
Manage the NEODAAS GPU cluster (MAGEO), including liaising with IT, vendors and system users.
About PML
As a marine-focused charity we develop and apply innovative science with a view to ensuring ocean sustainability. With over 40 years of experience, we offer evidence-based solutions to societal challenges. Our impact spans from research publications to informing policies and training future scientists. The science undertaken at PML contributes to UN Sustainable Development Goals by promoting healthy, productive and resilient oceans and seas.
To support PML’s science it operates in house Linux infrastructure used for processing satellite data, running models and making outputs accessible through web visualisation tools. This infrastructure includes a large amount of storage (6 PB), a High-Performance Computing cluster with over 1500 cores, a 40 GPU cluster (the MAssive GPU cluster for Earth Observation; MAGEO) and a virtual machine cluster. The role will be part of the Digital Innovation and Marine Autonomy (DIMA) group within PML. DIMA is a pioneering digital science group dedicated to advancing PML’s world-class and cutting-edge environmental research through the utilisation of state-of-the-art digital and autonomous technologies. The team comprises research software engineers, research infrastructure engineers, marine technologists and scientists who work on a variety of projects using autonomous vessels, satellite data, drones, Artificial Intelligence, High Performance Computing and data visualisation tools to help deliver PML’s goals. The team have an enthusiasm for solving problems through collaboration and shared learning.
Loch Lomond & The Trossachs National Park
Balloch, West Dunbartonshire
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
Dec 07, 2023
Full time
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Growing events platform is seeking an experienced web developer to join a London-based team. Our mission is to grow and develop a web-based family events platform and ticketing service.
Hybrid work arrangements are offered between our North London office and work from home. Visa sponsorship can be offered.
Required Experience:
5+ years software development experience
Comfortable with custom-coding a variety of web applications
Knowledge and experience of all stages of web development from ideation to deployment
Accustomed to creating testing systems and quality checks
Good communication skills and able to work in a team
Fluent level of English language is necessary
Good Use of:
Backend: PHP, MySQL, MVC, JavaScript
Frontend: Vue or React, JavaScript, HTML, CSS, JQuery
Database: MySQL
Other: GIT
Optional: experience with Docker, GCP, AWS, Python, React Native, Scrum (or other agile methodologies), TDD/BDD would be a bonus
Key Responsibilities:
Ensuring the smooth running of the events platform
Optimizing for fast page-loading speeds and reliable performance
Planning and architecting the development of a number of new features
Delivering projects to agreed deadlines, in good quality
Creating tests and testing code of new features
Problem-solving any issues with the site, including diagnosing and correcting any bugs
You would be working under a Team Lead in a small team of web developers, and a designer. The right candidate should be based in/around London, UK and able to commute to North London for office-based work two days a week.
Sep 03, 2022
Full time
Growing events platform is seeking an experienced web developer to join a London-based team. Our mission is to grow and develop a web-based family events platform and ticketing service.
Hybrid work arrangements are offered between our North London office and work from home. Visa sponsorship can be offered.
Required Experience:
5+ years software development experience
Comfortable with custom-coding a variety of web applications
Knowledge and experience of all stages of web development from ideation to deployment
Accustomed to creating testing systems and quality checks
Good communication skills and able to work in a team
Fluent level of English language is necessary
Good Use of:
Backend: PHP, MySQL, MVC, JavaScript
Frontend: Vue or React, JavaScript, HTML, CSS, JQuery
Database: MySQL
Other: GIT
Optional: experience with Docker, GCP, AWS, Python, React Native, Scrum (or other agile methodologies), TDD/BDD would be a bonus
Key Responsibilities:
Ensuring the smooth running of the events platform
Optimizing for fast page-loading speeds and reliable performance
Planning and architecting the development of a number of new features
Delivering projects to agreed deadlines, in good quality
Creating tests and testing code of new features
Problem-solving any issues with the site, including diagnosing and correcting any bugs
You would be working under a Team Lead in a small team of web developers, and a designer. The right candidate should be based in/around London, UK and able to commute to North London for office-based work two days a week.
About HRS HRS is Oracle’s largest hospitality partner worldwide, providing coverage in 90 countries to more than 10,000 customers. Recognised as an official Oracle Hospitality Partner, HRS offers a wide range of innovative solutions to its customers including Property Management, POS, Spa & Guest Activities, Mobile Applications, and more.
About the role You will join our growing global service delivery team implementing and offering support on the HRS-wide portfolio of products to hospitality-related companies across UK & Ireland. Implementing and providing support on the Oracle Food & Beverage suite of products as well as HRS’s products. The ideal candidate will be ambitious, customer oriented, passionate about digital transformation within the hospitality industry through innovative technologies and software.
Requirements
Minimum 2 years of experience in the support or installation & configuration of Oracle POS products, together with the associated customer training.
Hospitality/Food & Beverage operations background an advantage.
Experience in working with competitive hospitality products including POS, PMS and Spa systems.
Familiar with Windows operating systems & POS hardware.
Familiar with Oracle PL/SQL. Professional certification is preferable.
Good interpersonal skills with both customers and cross-functional teams.
Possess a valid passport and be available to travel extensively and for extended periods of time.
What you will be doing
Responsible for implementation & support of solutions for hotels, restaurants, spas and fitness clubs across the region.
Conduct user training.
Handle customer cases, triage the inbound case load and reviewing the existing owned and escalated cases.
Ensure familiarity with new product releases as they become available.
Liaise with subject matter experts on client requests for enhancements and development.
Work with the support/implementation teams to ensure service level requirements are exceeded.
Perform other duties as requested or as deemed appropriate by management.
Language requirements:
Native or proficient in English, both written and spoken
What we offer you
Opportunity to grow inside the global organization.
Motivating remuneration package.
Competitive annual bonus scheme.
Remote/flexible working.
Aug 17, 2022
Full time
About HRS HRS is Oracle’s largest hospitality partner worldwide, providing coverage in 90 countries to more than 10,000 customers. Recognised as an official Oracle Hospitality Partner, HRS offers a wide range of innovative solutions to its customers including Property Management, POS, Spa & Guest Activities, Mobile Applications, and more.
About the role You will join our growing global service delivery team implementing and offering support on the HRS-wide portfolio of products to hospitality-related companies across UK & Ireland. Implementing and providing support on the Oracle Food & Beverage suite of products as well as HRS’s products. The ideal candidate will be ambitious, customer oriented, passionate about digital transformation within the hospitality industry through innovative technologies and software.
Requirements
Minimum 2 years of experience in the support or installation & configuration of Oracle POS products, together with the associated customer training.
Hospitality/Food & Beverage operations background an advantage.
Experience in working with competitive hospitality products including POS, PMS and Spa systems.
Familiar with Windows operating systems & POS hardware.
Familiar with Oracle PL/SQL. Professional certification is preferable.
Good interpersonal skills with both customers and cross-functional teams.
Possess a valid passport and be available to travel extensively and for extended periods of time.
What you will be doing
Responsible for implementation & support of solutions for hotels, restaurants, spas and fitness clubs across the region.
Conduct user training.
Handle customer cases, triage the inbound case load and reviewing the existing owned and escalated cases.
Ensure familiarity with new product releases as they become available.
Liaise with subject matter experts on client requests for enhancements and development.
Work with the support/implementation teams to ensure service level requirements are exceeded.
Perform other duties as requested or as deemed appropriate by management.
Language requirements:
Native or proficient in English, both written and spoken
What we offer you
Opportunity to grow inside the global organization.
Motivating remuneration package.
Competitive annual bonus scheme.
Remote/flexible working.
Description
We are looking for a Data Engineer to help us build and maintain scalable and resilient pipelines that will ingest, process, and deliver the data needed for predictive and descriptive analytics. These data pipelines will further connect to machine learning pipelines to facilitate automatic retraining of our models.
We are a diverse group of data scientists, data engineers, software engineers, machine learning engineers from over 30 different countries. We are smart and fast moving, operating in small teams, with freedom for independent work and fast decision making.
To empower scientists and radically improve how science is published, evaluated and disseminated to researchers, innovators and the public, we have built our own state-of-the-art Artificial Intelligence Review Assistant (AIRA), backed by cutting-edge machine learning algorithms.
Key Responsibilities
Work in a team of machine learning engineers responsible for the productization of prototypes developed by data scientists.
Collaborate with data scientists, machine learning engineers, and other data engineers to design scalable, reliable, and maintainable ETL processes that ensure data scientists and automated ML processes have the necessary data available
Research and adopt the best DataOps & MLOps standards to design and develop scalable end-to-end data pipelines.
Identify opportunities for data process automation.
Establish and enforce best practices (e.g. in development, quality assurance, optimization, release, and monitoring).
Requirements
Degree in Computer Science or similar
Proven experience as a Data Engineer
Proficiency in Python
Experience with a Cloud Platform (e.g. Azure, AWS, GCP)
Experience with a workflow engine (e.g. Data Factory, Airflow)
Experience with SQL and NoSQL (e.g. MongoDB) databases
Experience with Hadoop & Spark
Great communication, teamwork, problem-solving, and organizational skills.
Nice To Have
Understanding of supervised and unsupervised machine learning algorithms
Stream-processing frameworks (e.g. Kafka)
Benefits
Competitive salary.
Participation in Frontiers annual bonus scheme
25 leave days + 4 well-being days (pro rata and expiring each year on 31st of December)
Great work-life balance.
Opportunity to work remotely
Fresh fruit, snacks and coffee.
English classes.
Team building/sport activities and monthly social events.
Lots of opportunities to work with exciting technologies and solve challenging problems
Who we are
Frontiers is an award-winning open science platform and leading open access scholarly publisher. We are one of the largest and most cited publishers globally. Our journals span science, health, humanities and social sciences, engineering, and sustainability and we continue to expand into new academic disciplines so more researchers can publish open access.
Dec 23, 2021
Full time
Description
We are looking for a Data Engineer to help us build and maintain scalable and resilient pipelines that will ingest, process, and deliver the data needed for predictive and descriptive analytics. These data pipelines will further connect to machine learning pipelines to facilitate automatic retraining of our models.
We are a diverse group of data scientists, data engineers, software engineers, machine learning engineers from over 30 different countries. We are smart and fast moving, operating in small teams, with freedom for independent work and fast decision making.
To empower scientists and radically improve how science is published, evaluated and disseminated to researchers, innovators and the public, we have built our own state-of-the-art Artificial Intelligence Review Assistant (AIRA), backed by cutting-edge machine learning algorithms.
Key Responsibilities
Work in a team of machine learning engineers responsible for the productization of prototypes developed by data scientists.
Collaborate with data scientists, machine learning engineers, and other data engineers to design scalable, reliable, and maintainable ETL processes that ensure data scientists and automated ML processes have the necessary data available
Research and adopt the best DataOps & MLOps standards to design and develop scalable end-to-end data pipelines.
Identify opportunities for data process automation.
Establish and enforce best practices (e.g. in development, quality assurance, optimization, release, and monitoring).
Requirements
Degree in Computer Science or similar
Proven experience as a Data Engineer
Proficiency in Python
Experience with a Cloud Platform (e.g. Azure, AWS, GCP)
Experience with a workflow engine (e.g. Data Factory, Airflow)
Experience with SQL and NoSQL (e.g. MongoDB) databases
Experience with Hadoop & Spark
Great communication, teamwork, problem-solving, and organizational skills.
Nice To Have
Understanding of supervised and unsupervised machine learning algorithms
Stream-processing frameworks (e.g. Kafka)
Benefits
Competitive salary.
Participation in Frontiers annual bonus scheme
25 leave days + 4 well-being days (pro rata and expiring each year on 31st of December)
Great work-life balance.
Opportunity to work remotely
Fresh fruit, snacks and coffee.
English classes.
Team building/sport activities and monthly social events.
Lots of opportunities to work with exciting technologies and solve challenging problems
Who we are
Frontiers is an award-winning open science platform and leading open access scholarly publisher. We are one of the largest and most cited publishers globally. Our journals span science, health, humanities and social sciences, engineering, and sustainability and we continue to expand into new academic disciplines so more researchers can publish open access.
Position: Senior IT Engineer Salary: 36k Location: Southall Role Description This is a full-time on-site role for a Senior IT Service Desk Engineer in Ealing. The ideal candidate will have educational experience. You will supervise a small team and support IT Manger by ensuring the smooth operation of the school's IT systems. The Senior IT Engineer will work closely with staff and students to deliver excellent customer service and resolve IT-related issues in a timely manner. Principle Accountabilities Break-Fix / System Maintenance (The post involves 1st / 2nd / 3rd line desktop and event support which is shared with other members across a small team as and when required) 1.1 Assist in the day to day running and maintenance of the IT systems. Break fix duties include and are not limited to: Break fix service desk tickets & resolution. Prioritise helpdesk tickets and monitor service desk SLAs User administration and permissions (Azure MS 365). Server / Switch maintenance including patching & upgrades. Organising Undertaking and overseeing third party supplier hardware repairs (AV, PC, laptops & peripherals). Library systems. MFDs & print management. Google Workspace user & device administration. WiFi user administration (Meraki) PC / laptop imaging. Apple iOS network user administration (Jamf) Oversee & manage website static data updates. Oversee social media platform support and posts. Telephone system user & device administration. Assisting with IT deliveries including unpacking and configuring hardware. Technical support of AV & conferencing systems including infrastructure. Ensure all IT stores / IT equipment is kept tidy and organised including cable management. Oversee the delivery of weekly E-Safety reports and report incidents to the designated safeguarding lead (DSL) INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
May 02, 2024
Full time
Position: Senior IT Engineer Salary: 36k Location: Southall Role Description This is a full-time on-site role for a Senior IT Service Desk Engineer in Ealing. The ideal candidate will have educational experience. You will supervise a small team and support IT Manger by ensuring the smooth operation of the school's IT systems. The Senior IT Engineer will work closely with staff and students to deliver excellent customer service and resolve IT-related issues in a timely manner. Principle Accountabilities Break-Fix / System Maintenance (The post involves 1st / 2nd / 3rd line desktop and event support which is shared with other members across a small team as and when required) 1.1 Assist in the day to day running and maintenance of the IT systems. Break fix duties include and are not limited to: Break fix service desk tickets & resolution. Prioritise helpdesk tickets and monitor service desk SLAs User administration and permissions (Azure MS 365). Server / Switch maintenance including patching & upgrades. Organising Undertaking and overseeing third party supplier hardware repairs (AV, PC, laptops & peripherals). Library systems. MFDs & print management. Google Workspace user & device administration. WiFi user administration (Meraki) PC / laptop imaging. Apple iOS network user administration (Jamf) Oversee & manage website static data updates. Oversee social media platform support and posts. Telephone system user & device administration. Assisting with IT deliveries including unpacking and configuring hardware. Technical support of AV & conferencing systems including infrastructure. Ensure all IT stores / IT equipment is kept tidy and organised including cable management. Oversee the delivery of weekly E-Safety reports and report incidents to the designated safeguarding lead (DSL) INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Resolve Recruitment are delighted to be working with the UK's largest healthcare provider. We are currently recruiting for an IT Endpoint Support Engineer to join this organisations fast-growing IT team. Job overview This role is working within the Service Desk, working as the initial point of contact for all IT related queries, providing first time fixes to incidents and providing excellent customer care. You will be supporting staff both face to face and over the telephone. Supporting Windows 10, Office 365 and a number of internal applications. Main duties of the job Working as an IT Desktop engineer covering 4 main elements of the role: Remote fixes Site Visits Build Repairs Detailed job description and main responsibilities Providing IT second line customer focused support for both clinical and corporate customers Ensure all work/ calls are recorded within the call management system through the IT Service Desk To be prompt and meticulous in updating of daily Incidents and Request for Service handled into the call management system ensuring all relevant details are captured To be responsive and pro-active when investigating and diagnosing incidents by providing telephone remote support to restore normal service as quickly as possible Monitoring and tracking incidents, escalating where necessary hierarchical or functionally Prioritise, organise and re-classify IT incidents, requests for service and queries, documenting additional information gained and actions carried out in line with the Support Services standards and Digital Services service level agreement Liaising with third party suppliers to resolve faults or provide identified work around solutions on tailored or National systems Resolve or provide identified work around solutions to customer queries / incidents or assign to the correct specialised team within IT Responsible for the Installation/ setup, repair and maintenance of workstations, local software, peripherals and telephones in accordance with the Digital Services SLA. Configure settings, network services and printer facilities Upgrade, migrate, test and maintain IT hardware, software and peripherals Build & Install purchased IT equipment & software applications within agreed timescales documented in the Service Level Agreement Provide second line support to customers in troubleshooting, investigating and repairing applications and IT hardware, including desktops/ laptops and related peripherals, ensuring that Agreed Service Levels are met Analyse information presented and gained from the customer to enable diagnostics of workstations and peripheral equipment using remote Digital Services approved tools Undertake site visits where necessary to rectify software/hardware problems, undertake moves and changes & roll out new hardware for technology refresh/project work Responsible for the maintaining the Digital Services antivirus, Sophos console, and data integrity within the call management system Ensure all Endpoint asset information is kept up to date Escalate calls in jeopardy of failing service level targets to the Endpoint Services Manager Provide peer training within the Endpoint Engineering team to ensure a multi-skilled team and knowledge transfer Presenting a positive image of Digital Services at all times and comply with all Corporate Policy Person specification Qualifications Essential criteria A degree or equivalent or significant experience of supporting Computer Desktop Hardware Microsoft Certification or equivalent ITIL Service Management foundation certification or equivalent knowledge Desirable criteria Service Desk Institute Analyst certification or equivalent Experience Essential criteria Working knowledge of Active Directory, users, computers and security groups Working knowledge of Microsoft Operating Systems; Windows 10 Working knowledge of Sophos console, asset management solutions and Citrix Working knowledge of Microsoft Office 365 Good keyboard skills (RSA 2 typing/word processing or equivalent experience) Experience working in a customer service environment , providing excellent customer-focused service, managing customer expectations and dealing with difficult customers Excellent communications skills (verbally and written) Good analytical problem solving skills Experience of working effectively as a team Desirable criteria An understanding of community focus and previous experience of working in IT within the public sector Experience of working within an ITIL environment A working knowledge of Microsoft System Center Configuration Manager Skills, Abilities and Knowledge Essential criteria Excellent customer handling skills, including communicating at the customer's technical level, working with executive customers and managing difficult people Professional and calm approach at all times, particularly when dealing with difficult situations Good customer relationship management skills, enabling customer confidence and empowerment A logical approach to problem solving and exercising good judgement Good attention to detail Prioritises and organise workload in accordance with the Service Level Agreement Able to meet targets under pressure Communication Essential criteria Able to communicate effectively in written and verbal English language Personal and People development Essential criteria Self motivated 'Will do/ can do' attitude Flexible with working hours where it is demanded by the role, to meet the needs of the service Essential criteria Understand and apply vision, values and behaviours Be proactive, forward thinking and comfortable working on own initiative Share creative and innovative ways of doing things with colleagues Take ownership Deliver on commitments in a timely way Exhibit the necessary level of independence and objectivity required to perform the role effectively Other Essential criteria Ability to perform moderate physical activity on a frequent basis Must hold full and valid UK driving licence and have access to a vehicle If this position looks to be of interest, please apply TODAY!
May 02, 2024
Full time
Resolve Recruitment are delighted to be working with the UK's largest healthcare provider. We are currently recruiting for an IT Endpoint Support Engineer to join this organisations fast-growing IT team. Job overview This role is working within the Service Desk, working as the initial point of contact for all IT related queries, providing first time fixes to incidents and providing excellent customer care. You will be supporting staff both face to face and over the telephone. Supporting Windows 10, Office 365 and a number of internal applications. Main duties of the job Working as an IT Desktop engineer covering 4 main elements of the role: Remote fixes Site Visits Build Repairs Detailed job description and main responsibilities Providing IT second line customer focused support for both clinical and corporate customers Ensure all work/ calls are recorded within the call management system through the IT Service Desk To be prompt and meticulous in updating of daily Incidents and Request for Service handled into the call management system ensuring all relevant details are captured To be responsive and pro-active when investigating and diagnosing incidents by providing telephone remote support to restore normal service as quickly as possible Monitoring and tracking incidents, escalating where necessary hierarchical or functionally Prioritise, organise and re-classify IT incidents, requests for service and queries, documenting additional information gained and actions carried out in line with the Support Services standards and Digital Services service level agreement Liaising with third party suppliers to resolve faults or provide identified work around solutions on tailored or National systems Resolve or provide identified work around solutions to customer queries / incidents or assign to the correct specialised team within IT Responsible for the Installation/ setup, repair and maintenance of workstations, local software, peripherals and telephones in accordance with the Digital Services SLA. Configure settings, network services and printer facilities Upgrade, migrate, test and maintain IT hardware, software and peripherals Build & Install purchased IT equipment & software applications within agreed timescales documented in the Service Level Agreement Provide second line support to customers in troubleshooting, investigating and repairing applications and IT hardware, including desktops/ laptops and related peripherals, ensuring that Agreed Service Levels are met Analyse information presented and gained from the customer to enable diagnostics of workstations and peripheral equipment using remote Digital Services approved tools Undertake site visits where necessary to rectify software/hardware problems, undertake moves and changes & roll out new hardware for technology refresh/project work Responsible for the maintaining the Digital Services antivirus, Sophos console, and data integrity within the call management system Ensure all Endpoint asset information is kept up to date Escalate calls in jeopardy of failing service level targets to the Endpoint Services Manager Provide peer training within the Endpoint Engineering team to ensure a multi-skilled team and knowledge transfer Presenting a positive image of Digital Services at all times and comply with all Corporate Policy Person specification Qualifications Essential criteria A degree or equivalent or significant experience of supporting Computer Desktop Hardware Microsoft Certification or equivalent ITIL Service Management foundation certification or equivalent knowledge Desirable criteria Service Desk Institute Analyst certification or equivalent Experience Essential criteria Working knowledge of Active Directory, users, computers and security groups Working knowledge of Microsoft Operating Systems; Windows 10 Working knowledge of Sophos console, asset management solutions and Citrix Working knowledge of Microsoft Office 365 Good keyboard skills (RSA 2 typing/word processing or equivalent experience) Experience working in a customer service environment , providing excellent customer-focused service, managing customer expectations and dealing with difficult customers Excellent communications skills (verbally and written) Good analytical problem solving skills Experience of working effectively as a team Desirable criteria An understanding of community focus and previous experience of working in IT within the public sector Experience of working within an ITIL environment A working knowledge of Microsoft System Center Configuration Manager Skills, Abilities and Knowledge Essential criteria Excellent customer handling skills, including communicating at the customer's technical level, working with executive customers and managing difficult people Professional and calm approach at all times, particularly when dealing with difficult situations Good customer relationship management skills, enabling customer confidence and empowerment A logical approach to problem solving and exercising good judgement Good attention to detail Prioritises and organise workload in accordance with the Service Level Agreement Able to meet targets under pressure Communication Essential criteria Able to communicate effectively in written and verbal English language Personal and People development Essential criteria Self motivated 'Will do/ can do' attitude Flexible with working hours where it is demanded by the role, to meet the needs of the service Essential criteria Understand and apply vision, values and behaviours Be proactive, forward thinking and comfortable working on own initiative Share creative and innovative ways of doing things with colleagues Take ownership Deliver on commitments in a timely way Exhibit the necessary level of independence and objectivity required to perform the role effectively Other Essential criteria Ability to perform moderate physical activity on a frequent basis Must hold full and valid UK driving licence and have access to a vehicle If this position looks to be of interest, please apply TODAY!
Who We Are: Endeavor is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE. The Company: Endeavor (formerly WME IMG) is a global leader in sports, entertainment and fashion operating in more than 30 countries. Named one of Fortune's 25 Most Important Private Companies, Endeavor is comprised of a number of industry-leading companies including WME, IMG and UFC. The Endeavor network specializes in talent representation and management; brand marketing, sponsorship and licensing; media sales and distribution; event operation and management; and sports training and league development. The Opportunity In your role as Senior Product Manager within Endeavor's Data Services department, you'll play a pivotal role in developing and shaping data solutions that span Big Data, Business Intelligence, and Data Science across Endeavor's global operations. We work in cross functional product squads composed of Data Engineers, Data Analysts, Data Scientists, Business Analysts, and other supporting roles such as DevOps, Security and Architecture. You will be responsible for your own assigned squad(s) products, as well as setting up processes, shared resources and workflows for other squads. You will need a strategic mindset and to be able to positively influence other Product Managers in their strategy and direction. This role may involve management of other Product Managers or Business Analysts. Role & Responsibilities Develop and articulate a clear and engaging product vision and strategy that aligns with our departmental and company goals. Enhance departmental workflows and processes, promoting efficiency and a shared learning environment. Utilise data analytics and usage metrics to monitor product performance, guiding strategic improvements and user engagement. Lead market research to uncover emerging trends and opportunities for innovation. Manage project budgets with a focus on optimal resource allocation and impact. Deliver exceptional products that meet or exceed client's expectations, to the agreed timeline and release plans. Clearly define product requirements and user stories, ensuring a thorough understanding among development teams. Strategically prioritize the product backlog to reflect our client's needs and potential business impact. Directly engage with clients to gather feedback, sharing insights and updates to guide future product enhancements. Work closely with all disciplines in the Data Services department from Support, Engineering, Analysis, QA, management and Scrum Masters Meet with data scientists, data analysts and data engineers to create an understanding of the business impact and value of the requirements Introduce agile process improvements, and work in an evolving Agile and DevOps environment providing and receiving honest feedback Produce and maintain product roadmaps, and ensure clients are kept up-to-date with progress and tracking against roadmap Provide proactive and timely communication to stakeholders regarding releases, delays, updates and issues Collaborate with clients to understand their data needs, gather feedback and incorporate insights into product development Conduct regular client meetings and presentations to communicate product updates, roadmap and gather input for future enhancements Set expectations with stakeholders and mitigate issues to ensure smooth and on-time deliveries Develop and maintain product documentation, including user guides and release notes Preferred Skills A seasoned Product Manager with extensive in Product Management or similar roles Bachelor's degree in Information Systems, Computer Science or equivalent experience A comprehensive understanding of Agile methodologies and proven examples of introducing new agile practises and ideas into teams Excellent proactive stakeholder management and communication skills Excellent organization and forward-planning skills Excellent scoping and requirement documentation skills A proactive approach to problem-solving, with a keen eye for detail and a drive to uncover the root cause of any challenge A solid grasp of data-related products including data science, analytics, reporting, dashboarding, Big Data and data warehousing The ability to prioritize and execute tasks in a high-pressure environment A commitment to maintaining complete confidentiality and discretion at all times - all Endeavor employees are required to sign a confidentiality agreement, and any breach of this agreement will result in immediate disciplinary procedures Desirable Skills Previous leadership, management or mentoring experience Experience using product delivery tools e.g. JIRA/TFS Experience with data security principles and compliance (GDPR, CCPA etc) Experience with delivering cloud solutions Knowledge in a range of industries, including events, Media, Sports, Talent and other industries that Endeavor are involved with Additional Responsibilities and Duties when necessary Available to work out of normal business hours and weekends when required Endeavor unites and brings people together in our love of sport, culture, and entertainment. Weunderstand this can only be accomplished when we lead with a lens of diversity,equity,andinclusionineverything we do. As a global companythatdrivesculture,westrive to reflect theworld'sdiversevoices.Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. About Us Endeavor (NYSE: EDR) is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through OpenBet. Endeavor is also the majority owner of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE. Diversity Statement for Endeavor Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we harness the entirety of our company and lead with a lens of diversity, equity, and inclusion in everything we do. It means that we engage in anti-racism and allyship the way we do anything. Fiercely and Fearlessly. As a global company that drives culture we endeavor to reflect the world's diverse voices both internally and externally to ensure success in our mission.
May 02, 2024
Full time
Who We Are: Endeavor is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE. The Company: Endeavor (formerly WME IMG) is a global leader in sports, entertainment and fashion operating in more than 30 countries. Named one of Fortune's 25 Most Important Private Companies, Endeavor is comprised of a number of industry-leading companies including WME, IMG and UFC. The Endeavor network specializes in talent representation and management; brand marketing, sponsorship and licensing; media sales and distribution; event operation and management; and sports training and league development. The Opportunity In your role as Senior Product Manager within Endeavor's Data Services department, you'll play a pivotal role in developing and shaping data solutions that span Big Data, Business Intelligence, and Data Science across Endeavor's global operations. We work in cross functional product squads composed of Data Engineers, Data Analysts, Data Scientists, Business Analysts, and other supporting roles such as DevOps, Security and Architecture. You will be responsible for your own assigned squad(s) products, as well as setting up processes, shared resources and workflows for other squads. You will need a strategic mindset and to be able to positively influence other Product Managers in their strategy and direction. This role may involve management of other Product Managers or Business Analysts. Role & Responsibilities Develop and articulate a clear and engaging product vision and strategy that aligns with our departmental and company goals. Enhance departmental workflows and processes, promoting efficiency and a shared learning environment. Utilise data analytics and usage metrics to monitor product performance, guiding strategic improvements and user engagement. Lead market research to uncover emerging trends and opportunities for innovation. Manage project budgets with a focus on optimal resource allocation and impact. Deliver exceptional products that meet or exceed client's expectations, to the agreed timeline and release plans. Clearly define product requirements and user stories, ensuring a thorough understanding among development teams. Strategically prioritize the product backlog to reflect our client's needs and potential business impact. Directly engage with clients to gather feedback, sharing insights and updates to guide future product enhancements. Work closely with all disciplines in the Data Services department from Support, Engineering, Analysis, QA, management and Scrum Masters Meet with data scientists, data analysts and data engineers to create an understanding of the business impact and value of the requirements Introduce agile process improvements, and work in an evolving Agile and DevOps environment providing and receiving honest feedback Produce and maintain product roadmaps, and ensure clients are kept up-to-date with progress and tracking against roadmap Provide proactive and timely communication to stakeholders regarding releases, delays, updates and issues Collaborate with clients to understand their data needs, gather feedback and incorporate insights into product development Conduct regular client meetings and presentations to communicate product updates, roadmap and gather input for future enhancements Set expectations with stakeholders and mitigate issues to ensure smooth and on-time deliveries Develop and maintain product documentation, including user guides and release notes Preferred Skills A seasoned Product Manager with extensive in Product Management or similar roles Bachelor's degree in Information Systems, Computer Science or equivalent experience A comprehensive understanding of Agile methodologies and proven examples of introducing new agile practises and ideas into teams Excellent proactive stakeholder management and communication skills Excellent organization and forward-planning skills Excellent scoping and requirement documentation skills A proactive approach to problem-solving, with a keen eye for detail and a drive to uncover the root cause of any challenge A solid grasp of data-related products including data science, analytics, reporting, dashboarding, Big Data and data warehousing The ability to prioritize and execute tasks in a high-pressure environment A commitment to maintaining complete confidentiality and discretion at all times - all Endeavor employees are required to sign a confidentiality agreement, and any breach of this agreement will result in immediate disciplinary procedures Desirable Skills Previous leadership, management or mentoring experience Experience using product delivery tools e.g. JIRA/TFS Experience with data security principles and compliance (GDPR, CCPA etc) Experience with delivering cloud solutions Knowledge in a range of industries, including events, Media, Sports, Talent and other industries that Endeavor are involved with Additional Responsibilities and Duties when necessary Available to work out of normal business hours and weekends when required Endeavor unites and brings people together in our love of sport, culture, and entertainment. Weunderstand this can only be accomplished when we lead with a lens of diversity,equity,andinclusionineverything we do. As a global companythatdrivesculture,westrive to reflect theworld'sdiversevoices.Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. About Us Endeavor (NYSE: EDR) is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through OpenBet. Endeavor is also the majority owner of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE. Diversity Statement for Endeavor Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we harness the entirety of our company and lead with a lens of diversity, equity, and inclusion in everything we do. It means that we engage in anti-racism and allyship the way we do anything. Fiercely and Fearlessly. As a global company that drives culture we endeavor to reflect the world's diverse voices both internally and externally to ensure success in our mission.
Location: Cheltenham / Gloucester min 4 days per week on customer site Clearance : Active DV required Duration: From May 2024 - 11 months Rate: £700-£765 / day INSIDE IR35 Skills required: Development experience using reactive JavaScript frameworks (e.g. React, Vue) Developing UI tests using UI testing frameworks (e.g. Selenium, Jest, Cypress) JavaScript tooling and deployment (Npm, ESLint, Babel, Prettier). Module Bundlers (esbuild, parcel, vite, webpack) Experience in developing CI/CD pipelines for automated build, packaging and deployment. Responsive design and UI frameworks (e.g. Material UI), including cross browser compatibility. Familiarity with accessibility standards and specifications (e.g. WCAG, WAI-ARIA) Any UX experience is desirable. Gitlab / Gitpod AWS You will work alongside the UI development lead and be part of an agile scrum team performing full end to end development from design, implementation, through to testing and deployment, liaising with stakeholders and Engineering teams to develop a fully integrated and well tested product. You will contribute to continual improvement and producing a product that is secure with a small bundle size to reduce exfiltration of data costs (from AWS).
May 02, 2024
Full time
Location: Cheltenham / Gloucester min 4 days per week on customer site Clearance : Active DV required Duration: From May 2024 - 11 months Rate: £700-£765 / day INSIDE IR35 Skills required: Development experience using reactive JavaScript frameworks (e.g. React, Vue) Developing UI tests using UI testing frameworks (e.g. Selenium, Jest, Cypress) JavaScript tooling and deployment (Npm, ESLint, Babel, Prettier). Module Bundlers (esbuild, parcel, vite, webpack) Experience in developing CI/CD pipelines for automated build, packaging and deployment. Responsive design and UI frameworks (e.g. Material UI), including cross browser compatibility. Familiarity with accessibility standards and specifications (e.g. WCAG, WAI-ARIA) Any UX experience is desirable. Gitlab / Gitpod AWS You will work alongside the UI development lead and be part of an agile scrum team performing full end to end development from design, implementation, through to testing and deployment, liaising with stakeholders and Engineering teams to develop a fully integrated and well tested product. You will contribute to continual improvement and producing a product that is secure with a small bundle size to reduce exfiltration of data costs (from AWS).
About Our Client Our client is a leading provider of satellite operations across the globe. Job Description ROLE PURPOSE The role will report directly into the Head of System Engineering and whilst specific responsibilities will be dependent upon the changing needs of the business, the following provides an overview of the role's key responsibilities and measures Architect, design, and implement solutions leveraging existing infrastructure components, while incorporating new technologies to establish best practices. Resolve novel incidents and drive proactive changes to prevent future issues. Contribute to developing the Technology Roadmap for data centers and services. Evaluate and implement new tools and techniques, understanding their value and impact. Lead technical discussions and confidently present to diverse audiences. Mentor junior system engineers, ensuring high-quality designs and considering broader infrastructure impacts. Stay updated on technical skills and emerging technologies to benefit the team. Introduce automation for improved performance and efficiency. Serve as the primary technical and design authority for the team, fostering key relationships with Architecture and Product teams. KEY ACCOUNTABILITIES Develop high and low-level designs for MPLS - all IP core networks, ensuring seamless connectivity and optimal performance. Oversee the design and implementation of Core IP domain networks, employing best practices to enhance reliability and scalability. Utilize extensive IP networking experience to architect robust solutions that meet business requirements and industry standards. Create detailed High-Level Design (HLD) and Low-Level Design (LLD) documentation for MPLS networks, ensuring clarity and alignment with project objectives. Drive design and deployment initiatives, leveraging expertise to deliver efficient and effective network solutions. Lead Core Network design projects, particularly focusing on Software-Defined Wide Area Network (SD WAN) implementations to support evolving business needs. Demonstrate proficiency with Juniper technologies, leveraging them effectively within network architectures to optimize performance and functionality. Apply deep understanding of IP domain principles to troubleshoot complex network issues and implement strategic improvements. Collaborate with cross-functional teams to ensure successful execution of network design and deployment projects. Stay abreast of industry trends and technological advancements, continually enhancing skills and knowledge to drive innovation and excellence in network design and implementation The Successful Applicant SKILLS AND QUALIFICATIONS Required Technology Skills: Practical Experience: Proficient in designing, operating, and troubleshooting large-scaleMultilayer Switching and Routing environments using Juniper,Arista, and Cisco equipment and operating systems, with expertise in technologieslikeMulticast,PortChanneling,EIGRP,CDP,GLBP,VRF,andQoS. Extensive knowledge of Wide Area Networking technologies and protocols such as MPLS, WAN, CoS, and DWDM, including experience with major Global Communications suppliers. Strong technical understanding of OSI network topologies, including proficiency in troubleshooting and design of Routing Protocols (BGP, OSPF, iGRP), DNS, DHCP, IP Address Management, and TCP/UDP Port RFC & IEEE 802-based standards. Experience deploying Juniper/Cisco switches in Spine/Leaf topology configurations. Advanced experience in VPN technologies and protocols, including IPSec, Public/Private configurations. Proficiency in Load Balancing & Global/DNS balancing technologies and techniques, preferably with Fortinet hardware and/or software appliances/cloud versions. Good understanding of Network Management technologies and protocols such as SNMP, Netflow, IPSLA, with practical experience in associated Network Management & Alerting Tools. Desired Technical Skills: Knowledge of Firewall Platforms and Technologies, including configuration of Fortinet, along with associated Management Systems and Firewall rule analysis tools (e.g., Skybox, Tufin). Expertise in remote access and two-factor authentication technologies and AAA solutions, such as RSA, Juniper/Pulse, Cisco ACS, Radius. Familiarity with SDN/automation technologies, configuration tools (e.g., Juniper/MIST, G.I.T, Chef, Ansible, Puppet), preferably in a DevOps environment. Proficiency in Automation and Scripting languages such as Python, Unix/Linux, or PowerShell & Batch. What's on Offer This role is paying up to £90,000 for the perfect candidate plus up to 10% bonus based on company performance. The ideal candidate must have extensive experience working with SD-WAN, Core-Wan, IP Domains, HLD/LLD for MPLS and Juniper exposure. This is a hybrid role - 2 days on site are required every week in West London
May 02, 2024
Full time
About Our Client Our client is a leading provider of satellite operations across the globe. Job Description ROLE PURPOSE The role will report directly into the Head of System Engineering and whilst specific responsibilities will be dependent upon the changing needs of the business, the following provides an overview of the role's key responsibilities and measures Architect, design, and implement solutions leveraging existing infrastructure components, while incorporating new technologies to establish best practices. Resolve novel incidents and drive proactive changes to prevent future issues. Contribute to developing the Technology Roadmap for data centers and services. Evaluate and implement new tools and techniques, understanding their value and impact. Lead technical discussions and confidently present to diverse audiences. Mentor junior system engineers, ensuring high-quality designs and considering broader infrastructure impacts. Stay updated on technical skills and emerging technologies to benefit the team. Introduce automation for improved performance and efficiency. Serve as the primary technical and design authority for the team, fostering key relationships with Architecture and Product teams. KEY ACCOUNTABILITIES Develop high and low-level designs for MPLS - all IP core networks, ensuring seamless connectivity and optimal performance. Oversee the design and implementation of Core IP domain networks, employing best practices to enhance reliability and scalability. Utilize extensive IP networking experience to architect robust solutions that meet business requirements and industry standards. Create detailed High-Level Design (HLD) and Low-Level Design (LLD) documentation for MPLS networks, ensuring clarity and alignment with project objectives. Drive design and deployment initiatives, leveraging expertise to deliver efficient and effective network solutions. Lead Core Network design projects, particularly focusing on Software-Defined Wide Area Network (SD WAN) implementations to support evolving business needs. Demonstrate proficiency with Juniper technologies, leveraging them effectively within network architectures to optimize performance and functionality. Apply deep understanding of IP domain principles to troubleshoot complex network issues and implement strategic improvements. Collaborate with cross-functional teams to ensure successful execution of network design and deployment projects. Stay abreast of industry trends and technological advancements, continually enhancing skills and knowledge to drive innovation and excellence in network design and implementation The Successful Applicant SKILLS AND QUALIFICATIONS Required Technology Skills: Practical Experience: Proficient in designing, operating, and troubleshooting large-scaleMultilayer Switching and Routing environments using Juniper,Arista, and Cisco equipment and operating systems, with expertise in technologieslikeMulticast,PortChanneling,EIGRP,CDP,GLBP,VRF,andQoS. Extensive knowledge of Wide Area Networking technologies and protocols such as MPLS, WAN, CoS, and DWDM, including experience with major Global Communications suppliers. Strong technical understanding of OSI network topologies, including proficiency in troubleshooting and design of Routing Protocols (BGP, OSPF, iGRP), DNS, DHCP, IP Address Management, and TCP/UDP Port RFC & IEEE 802-based standards. Experience deploying Juniper/Cisco switches in Spine/Leaf topology configurations. Advanced experience in VPN technologies and protocols, including IPSec, Public/Private configurations. Proficiency in Load Balancing & Global/DNS balancing technologies and techniques, preferably with Fortinet hardware and/or software appliances/cloud versions. Good understanding of Network Management technologies and protocols such as SNMP, Netflow, IPSLA, with practical experience in associated Network Management & Alerting Tools. Desired Technical Skills: Knowledge of Firewall Platforms and Technologies, including configuration of Fortinet, along with associated Management Systems and Firewall rule analysis tools (e.g., Skybox, Tufin). Expertise in remote access and two-factor authentication technologies and AAA solutions, such as RSA, Juniper/Pulse, Cisco ACS, Radius. Familiarity with SDN/automation technologies, configuration tools (e.g., Juniper/MIST, G.I.T, Chef, Ansible, Puppet), preferably in a DevOps environment. Proficiency in Automation and Scripting languages such as Python, Unix/Linux, or PowerShell & Batch. What's on Offer This role is paying up to £90,000 for the perfect candidate plus up to 10% bonus based on company performance. The ideal candidate must have extensive experience working with SD-WAN, Core-Wan, IP Domains, HLD/LLD for MPLS and Juniper exposure. This is a hybrid role - 2 days on site are required every week in West London
Hays Specialist Recruitment Limited
Cardiff, South Glamorgan
Your new role The Cybersecurity Engineer within the ICT domain is accountable for overseeing and providing updates on an organization's array of ICT security solutions. Their responsibilities extend to crafting comprehensive security strategies, which encompass the formulation of internal policies, the establishment of training programs, and adherence to industry regulations. Additionally, the Cybersecurity Engineer's role may encompass operations in other areas of the organisation. What you'll need to succeed Work with the ICT Manager, ICT team and wider business, on the specification, design, development and implementation of security strategies based on existing best practice frameworks and regulatory standards Proven track record and experience in a similar cybersecurity role. Experience of working with cyber defence vulnerability management/threat detection platforms. Experience/understanding of how technology can be leveraged to support data management practices. Broad understanding of ICT infrastructure including Microsoft Azure cloud services, hybrid cloud environments, LAN/WAN networking and BCP/DR. Solid understanding of security, risk, compliance, and data management frameworks such as ISO27001, Cyber Essentials, NIST, TOGAF, COBIT, MITRE ATT&CK. Understanding of secure by design principles. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 02, 2024
Full time
Your new role The Cybersecurity Engineer within the ICT domain is accountable for overseeing and providing updates on an organization's array of ICT security solutions. Their responsibilities extend to crafting comprehensive security strategies, which encompass the formulation of internal policies, the establishment of training programs, and adherence to industry regulations. Additionally, the Cybersecurity Engineer's role may encompass operations in other areas of the organisation. What you'll need to succeed Work with the ICT Manager, ICT team and wider business, on the specification, design, development and implementation of security strategies based on existing best practice frameworks and regulatory standards Proven track record and experience in a similar cybersecurity role. Experience of working with cyber defence vulnerability management/threat detection platforms. Experience/understanding of how technology can be leveraged to support data management practices. Broad understanding of ICT infrastructure including Microsoft Azure cloud services, hybrid cloud environments, LAN/WAN networking and BCP/DR. Solid understanding of security, risk, compliance, and data management frameworks such as ISO27001, Cyber Essentials, NIST, TOGAF, COBIT, MITRE ATT&CK. Understanding of secure by design principles. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Resolve Recruitment are delighted to be working with the UK's largest healthcare provider. We are currently recruiting for a Network and Telecoms Engineer to join this organisations fast-growing IT team. Job overview This role is to support on-site presence at the main hospital and viable hybrid with occasional home working in the future. Reporting to the Network & Telecommunications Manager you will provide 'first line' technical support to the Trust's IT users, located across several sites. The Telecommunications and Networks Analyst will assist in the management of the day-to-day running of the telephony systems, IP network and related products to ensure that these assets are maintained in optimum service. The role consists of managing the telecoms and networks ticketing queue and project work. It is possible that you may be asked to travel to the Trust's other sites for work purposes. Predominately these sites are geographically with the greater Norwich area, with one remote site in Cromer. The position of Telecommunication and Network Analyst requires a solid technical ability and a structured approach to troubleshooting and problem-solving. In addition, strong interpersonal skills are required to guide customers through situations, providing the highest levels of customer support and satisfaction. This may often be under challenging conditions. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate 'PRIDE' values of People focused, Respect, Dedication, Integrity, and Excellence. Full time: 37.5 hrs per wk Interviews: 30th April 2024 Main duties of the job As the successful candidate, you will be working on administering the Trust's: Telephony platform Mitel Local Area Network CISCO Data Centre Network CISCO Firewall Checkpoint The Telecoms and network environment are currently in an upgrade activity, affording working on the latest technologies in both environments. You will be expected to have worked on the following technologies, or if not the same, a comparable technology. Service Desk Ticketing system: ManageEngine ServiceDesk Plus Telecommunications: SIP, in relation to external telephony connectivity via ISP. VOIP, in relation to our internal telecommunication platform MITEL Mitel MIVB - MiVoice Business Mitel Nupoint - Voicemail System Mitel Micollab - Softphone Package Mitel Call Centre - Call logging Mitel Contact Centre - Interactive Voice Routing Mitel MiCam - Auto-attendant for Switchboard RedBox Uniphore - Voice recording DataTrak - SuperDirecty - Call Log Manager System CMS MultiTone - Bleep system Data Networks: Cisco switches: 9300, 9606, Nexus 9348 Cisco wireless access points - C9115AXI-E Cisco Wireless LAN Controllers WLC - 9800 Security: CheckPoint Firewall R81.10 & 20 Uninterrupted Power Supply - UPS: APC Network Monitoring: ManageEngine Opmanager Plus SolarWinds Cisco Prime Datacentre Network Monitoring: Cisco Nexus Dashboard Fabric Controller / Datacentre Network Monitoring DCNM Cisco Catalyst Center / DNA Centre Working for this organisation Join and be part of a workforce of over 10,000 staff! The is one of the largest trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities. Benefits/discounts: Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH site Free 24-hours confidential counselling support On-site Nursery On-site cafes offering staff discounts Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Detailed job description and main responsibilities Supports the Network Services Manager to ensure that the network infrastructure and related components delivers the intended services to users at its designed optimum level. Investigates and diagnoses complex network, security and telephony problems, working with customers, other staff and suppliers as appropriate. Resolves such problems, co-operating with the Technical Support team to maintain overall network performance and availability. Uses network management systems software and appropriate analysis tools to collect network load statistics, model performance and create reports including proposals for improvement. Uses network management systems software to create ad-hoc network models and complex network statistical analysis for management review. Using the appropriate standard procedures and tools, carries out defined tasks associated with the planning, design, installation, upgrade, operation and control and maintenance of local and wide area networks for communication of critical data, voice and video. Participates in the IT Service Desk to provide second and third line support to customer faults and requests communicating with third partly supplier where necessary. Person specification Qualifications Essential criteria Cisco CCNA or equivalent Desirable criteria Mitel 3000 IM&T Attitude and Aptitude Essential criteria Effective role model, demonstrating PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion Experience Essential criteria Managing own project deliverables Experience of providing an out of hours support service to meet business needs Desirable criteria Mitel 3300 IP Controllers Mitel Nu-Point Messenger Mitel MiVoice Border Gateway, Checkpoint firewall Skills Essential criteria In depth knowledge of up-to-date Networking, Security and Telecoms systems and services If this position looks to be of inter
May 02, 2024
Full time
Resolve Recruitment are delighted to be working with the UK's largest healthcare provider. We are currently recruiting for a Network and Telecoms Engineer to join this organisations fast-growing IT team. Job overview This role is to support on-site presence at the main hospital and viable hybrid with occasional home working in the future. Reporting to the Network & Telecommunications Manager you will provide 'first line' technical support to the Trust's IT users, located across several sites. The Telecommunications and Networks Analyst will assist in the management of the day-to-day running of the telephony systems, IP network and related products to ensure that these assets are maintained in optimum service. The role consists of managing the telecoms and networks ticketing queue and project work. It is possible that you may be asked to travel to the Trust's other sites for work purposes. Predominately these sites are geographically with the greater Norwich area, with one remote site in Cromer. The position of Telecommunication and Network Analyst requires a solid technical ability and a structured approach to troubleshooting and problem-solving. In addition, strong interpersonal skills are required to guide customers through situations, providing the highest levels of customer support and satisfaction. This may often be under challenging conditions. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate 'PRIDE' values of People focused, Respect, Dedication, Integrity, and Excellence. Full time: 37.5 hrs per wk Interviews: 30th April 2024 Main duties of the job As the successful candidate, you will be working on administering the Trust's: Telephony platform Mitel Local Area Network CISCO Data Centre Network CISCO Firewall Checkpoint The Telecoms and network environment are currently in an upgrade activity, affording working on the latest technologies in both environments. You will be expected to have worked on the following technologies, or if not the same, a comparable technology. Service Desk Ticketing system: ManageEngine ServiceDesk Plus Telecommunications: SIP, in relation to external telephony connectivity via ISP. VOIP, in relation to our internal telecommunication platform MITEL Mitel MIVB - MiVoice Business Mitel Nupoint - Voicemail System Mitel Micollab - Softphone Package Mitel Call Centre - Call logging Mitel Contact Centre - Interactive Voice Routing Mitel MiCam - Auto-attendant for Switchboard RedBox Uniphore - Voice recording DataTrak - SuperDirecty - Call Log Manager System CMS MultiTone - Bleep system Data Networks: Cisco switches: 9300, 9606, Nexus 9348 Cisco wireless access points - C9115AXI-E Cisco Wireless LAN Controllers WLC - 9800 Security: CheckPoint Firewall R81.10 & 20 Uninterrupted Power Supply - UPS: APC Network Monitoring: ManageEngine Opmanager Plus SolarWinds Cisco Prime Datacentre Network Monitoring: Cisco Nexus Dashboard Fabric Controller / Datacentre Network Monitoring DCNM Cisco Catalyst Center / DNA Centre Working for this organisation Join and be part of a workforce of over 10,000 staff! The is one of the largest trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities. Benefits/discounts: Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH site Free 24-hours confidential counselling support On-site Nursery On-site cafes offering staff discounts Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Detailed job description and main responsibilities Supports the Network Services Manager to ensure that the network infrastructure and related components delivers the intended services to users at its designed optimum level. Investigates and diagnoses complex network, security and telephony problems, working with customers, other staff and suppliers as appropriate. Resolves such problems, co-operating with the Technical Support team to maintain overall network performance and availability. Uses network management systems software and appropriate analysis tools to collect network load statistics, model performance and create reports including proposals for improvement. Uses network management systems software to create ad-hoc network models and complex network statistical analysis for management review. Using the appropriate standard procedures and tools, carries out defined tasks associated with the planning, design, installation, upgrade, operation and control and maintenance of local and wide area networks for communication of critical data, voice and video. Participates in the IT Service Desk to provide second and third line support to customer faults and requests communicating with third partly supplier where necessary. Person specification Qualifications Essential criteria Cisco CCNA or equivalent Desirable criteria Mitel 3000 IM&T Attitude and Aptitude Essential criteria Effective role model, demonstrating PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion Experience Essential criteria Managing own project deliverables Experience of providing an out of hours support service to meet business needs Desirable criteria Mitel 3300 IP Controllers Mitel Nu-Point Messenger Mitel MiVoice Border Gateway, Checkpoint firewall Skills Essential criteria In depth knowledge of up-to-date Networking, Security and Telecoms systems and services If this position looks to be of inter
Senior Cyber Security Engineer - Reading - Perm Salary: £55,000 - £65,000 Location: Reading Hybrid: 3 days per week on site As our client's Cyber Security business continues to grow, they are now looking for an experienced and dynamic Senior Cyber Security Engineer to join our vibrant office with hybrid working. This is an exciting role and would most likely suit someone with previous experience in a Cyber Security Engineer role where they have gained knowledge and experience in web application security, web application firewalls, vulnerability management and penetration testing. Experience working with cloud hosting providers, managing application testing and working with system owners/developers to improve application security is highly beneficial to this role. Senior Cyber Security Engineer Key Responsibilities: Carry out daily security engineering / operation tasks under an ITIL framework whilst promoting and adhering to the company's workplace values. Using strong technical knowledge, continuously analyse and make recommendations to implement effective security controls, system hardening and security improvement projects with a particular focus in application/web hosting security. Develop an understanding of the threats, risks, vulnerabilities and evolving attack vectors facing the business. Assist with timely security incident investigation to recover service in complex cross-technology environments. Maintain accurate logs of security events and incidents. Represent Information Security as required at IT meetings. Assist in the management of patching, vulnerability analysis and penetration testing to ensure recommendations are risk assessed and implemented in a timely manner. Assist in group security training, reviewing the market for effective information security solutions, annual reviews of supplier's information security processes, client information and assist IT with Security Administration. Senior Cyber Security Engineer Key Skills: Security Engineering, Network security and/or SOC experience. Experienced engineer with demonstrable detailed knowledge of security products, Web Application Firewalls, SASE, access control, SIEM, AV, email and web security gateways, firewalls, load-balancers, ACLs, TCP/IP, routing and switching. Strong understanding of Security Infrastructure design, IT Security best practice and hardening standards. Strong understanding of common IT protocols, infrastructure and systems e.g. Networks, Domain management and virtualised infrastructure. Understanding of security operations and keen to learn. Strong communication skills and able to work collaboratively with IT and other stakeholders. Has, or is working towards, higher level qualifications in Information Security e.g. CISSP, SANS GCIA, Comptia Security+ and/or CCNA/CCNP or equivalent qualifications. Computer Science degree, or relevant experience. Knowledge of ISO27001, Cyber Essentials and AAF control frameworks would be highly desirable. Senior Cyber Security Engineer Benefits: Competitive salary Participation in a Discretionary Bonus Scheme 25 days holiday A set of core benefits including pension plan, life assurance, employee assistance programme, access to a qualified, practicing GP 24 hours a day, 365 days a year A comprehensive range of voluntary and flexible benefits to suit you and your lifestyle including holiday trading, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, critical illness cover, private medical cover for self and family, travel insurance and a broad range of discounts at hundreds of retailers. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
May 02, 2024
Full time
Senior Cyber Security Engineer - Reading - Perm Salary: £55,000 - £65,000 Location: Reading Hybrid: 3 days per week on site As our client's Cyber Security business continues to grow, they are now looking for an experienced and dynamic Senior Cyber Security Engineer to join our vibrant office with hybrid working. This is an exciting role and would most likely suit someone with previous experience in a Cyber Security Engineer role where they have gained knowledge and experience in web application security, web application firewalls, vulnerability management and penetration testing. Experience working with cloud hosting providers, managing application testing and working with system owners/developers to improve application security is highly beneficial to this role. Senior Cyber Security Engineer Key Responsibilities: Carry out daily security engineering / operation tasks under an ITIL framework whilst promoting and adhering to the company's workplace values. Using strong technical knowledge, continuously analyse and make recommendations to implement effective security controls, system hardening and security improvement projects with a particular focus in application/web hosting security. Develop an understanding of the threats, risks, vulnerabilities and evolving attack vectors facing the business. Assist with timely security incident investigation to recover service in complex cross-technology environments. Maintain accurate logs of security events and incidents. Represent Information Security as required at IT meetings. Assist in the management of patching, vulnerability analysis and penetration testing to ensure recommendations are risk assessed and implemented in a timely manner. Assist in group security training, reviewing the market for effective information security solutions, annual reviews of supplier's information security processes, client information and assist IT with Security Administration. Senior Cyber Security Engineer Key Skills: Security Engineering, Network security and/or SOC experience. Experienced engineer with demonstrable detailed knowledge of security products, Web Application Firewalls, SASE, access control, SIEM, AV, email and web security gateways, firewalls, load-balancers, ACLs, TCP/IP, routing and switching. Strong understanding of Security Infrastructure design, IT Security best practice and hardening standards. Strong understanding of common IT protocols, infrastructure and systems e.g. Networks, Domain management and virtualised infrastructure. Understanding of security operations and keen to learn. Strong communication skills and able to work collaboratively with IT and other stakeholders. Has, or is working towards, higher level qualifications in Information Security e.g. CISSP, SANS GCIA, Comptia Security+ and/or CCNA/CCNP or equivalent qualifications. Computer Science degree, or relevant experience. Knowledge of ISO27001, Cyber Essentials and AAF control frameworks would be highly desirable. Senior Cyber Security Engineer Benefits: Competitive salary Participation in a Discretionary Bonus Scheme 25 days holiday A set of core benefits including pension plan, life assurance, employee assistance programme, access to a qualified, practicing GP 24 hours a day, 365 days a year A comprehensive range of voluntary and flexible benefits to suit you and your lifestyle including holiday trading, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, critical illness cover, private medical cover for self and family, travel insurance and a broad range of discounts at hundreds of retailers. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
WE ARE VERITONE Veritone (NASDAQ: VERI) designs human-centered AI solutions. Serving customers in the talent acquisition, media, entertainment and public sector industries, Veritone's software and services empower individuals at the world's largest and most recognizable brands to run more efficiently, accelerate decision making and increase profitability. Veritone's leading enterprise AI platform, aiWARE, orchestrates an ever-growing ecosystem of machine learning models, transforming data sources into actionable intelligence. By blending human expertise with AI technology, Veritone advances human potential to help organizations solve problems and achieve more than ever before, enhancing lives everywhere. To learn more, visit . Veritone Hire Technology is the global leader in providing sophisticated, easy-to-use candidate sourcing tools, which help recruiters improve efficiency, increase return on investment, and reduce the cost of online recruitment spend. We integrate, partner, and work with complimentary tech businesses and job boards to make the recruitment process as simple as possible. WHAT YOU'LL DO Be a part of the Veritone Hire product team, reporting to the product's SVP. Establishes, implements, and communicates the strategic direction of the organization's product division. Leads a team of product managers and collaborates closely with the UX, Analytics, and Engineering teams to deliver on the product vision and roadmap Leads the transformation of Product ideas from preliminary stages into actionable concepts, timelines, and Projects while maintaining serious consideration of the financial implications, marketing needs, and overall objectives of the business Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on product-related projects and systems. Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline the Product organization's processes and use of resources and materials. Ensures all prioritization is in line with the Product Vision and Company Objectives Look for improvements in the workflow across the entire Product Lifecycle Defines, measures, and evaluates key metrics related to product performance and provides summaries to executive leadership WHAT YOU'LL NEED 6+ years proven experience as a product manager in a B2B SaaS business; 8+ years in a software environment At least 3 years of managerial experience in leading a Product team in a tech company and liaising with executive leadership Proven experience applying user research and data analysis and translating these into actionable product strategies. Demonstrable experience effectively collaborating with Engineering to deliver product using agile/scrum methodologies A talent for engaging with engineering, you must be able to speak the language of developers. A passion for user experience, with solid instincts around UI and design. Strong organizational and project management skills. Remarkable communication skills. You should be comfortable representing your team and championing projects across the organization and in front of senior leadership, partners, and customers. Experience in working on complex projects with front-end and back-end components- advantage Experience working in an international business with virtual global teams and knowledge of product localization. Prior experience in the HR tech industry or the Recruitment Industry - is advantageous. WHAT WE OFFER A competitive compensation package Equity Grant(s) Employe Stock Purchase Plan (ESPP) Remote first + Hybrid workplace VERI Communities (Affinity Groups) & Belonging Empowerment to build your career journey at Veritone Flexible (Paid) Time Off Benefits Program: medical, dental, vision, and more! Mental health awareness and support An opportunity to be a part of the next big thing in artificial intelligence! OUR CULTURE Loves learning & continuous growth; stays current on marketing trends Can juggle multiple projects, priorities, and deadlines with a positive attitude Comfortable in a fast-paced, small company environment Collaborative and always contributing value Driven to win as a team Remote first workplace Check us out! Veritone is a leading provider of artificial intelligence (AI) technology and solutions. The company's proprietary operating system, aiWARE, orchestrates an expanding ecosystem of machine learning models to transform audio, video and other data sources into actionable intelligence. We love to continuously grow while staying ahead of trends and creating structure in an unstructured world. If you've made it this far and align with our goals, we look forward to reviewing your qualifications! DISCLOSURE Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Should candidates not be normally resident in the UK they must be able to demonstrate their eligibility to work in the UK in accordance with the Asylum and Immigration Act 1999. The successful candidate will be working remote with a hybrid option in the Veritone UK branch located in London.
May 02, 2024
Full time
WE ARE VERITONE Veritone (NASDAQ: VERI) designs human-centered AI solutions. Serving customers in the talent acquisition, media, entertainment and public sector industries, Veritone's software and services empower individuals at the world's largest and most recognizable brands to run more efficiently, accelerate decision making and increase profitability. Veritone's leading enterprise AI platform, aiWARE, orchestrates an ever-growing ecosystem of machine learning models, transforming data sources into actionable intelligence. By blending human expertise with AI technology, Veritone advances human potential to help organizations solve problems and achieve more than ever before, enhancing lives everywhere. To learn more, visit . Veritone Hire Technology is the global leader in providing sophisticated, easy-to-use candidate sourcing tools, which help recruiters improve efficiency, increase return on investment, and reduce the cost of online recruitment spend. We integrate, partner, and work with complimentary tech businesses and job boards to make the recruitment process as simple as possible. WHAT YOU'LL DO Be a part of the Veritone Hire product team, reporting to the product's SVP. Establishes, implements, and communicates the strategic direction of the organization's product division. Leads a team of product managers and collaborates closely with the UX, Analytics, and Engineering teams to deliver on the product vision and roadmap Leads the transformation of Product ideas from preliminary stages into actionable concepts, timelines, and Projects while maintaining serious consideration of the financial implications, marketing needs, and overall objectives of the business Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on product-related projects and systems. Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline the Product organization's processes and use of resources and materials. Ensures all prioritization is in line with the Product Vision and Company Objectives Look for improvements in the workflow across the entire Product Lifecycle Defines, measures, and evaluates key metrics related to product performance and provides summaries to executive leadership WHAT YOU'LL NEED 6+ years proven experience as a product manager in a B2B SaaS business; 8+ years in a software environment At least 3 years of managerial experience in leading a Product team in a tech company and liaising with executive leadership Proven experience applying user research and data analysis and translating these into actionable product strategies. Demonstrable experience effectively collaborating with Engineering to deliver product using agile/scrum methodologies A talent for engaging with engineering, you must be able to speak the language of developers. A passion for user experience, with solid instincts around UI and design. Strong organizational and project management skills. Remarkable communication skills. You should be comfortable representing your team and championing projects across the organization and in front of senior leadership, partners, and customers. Experience in working on complex projects with front-end and back-end components- advantage Experience working in an international business with virtual global teams and knowledge of product localization. Prior experience in the HR tech industry or the Recruitment Industry - is advantageous. WHAT WE OFFER A competitive compensation package Equity Grant(s) Employe Stock Purchase Plan (ESPP) Remote first + Hybrid workplace VERI Communities (Affinity Groups) & Belonging Empowerment to build your career journey at Veritone Flexible (Paid) Time Off Benefits Program: medical, dental, vision, and more! Mental health awareness and support An opportunity to be a part of the next big thing in artificial intelligence! OUR CULTURE Loves learning & continuous growth; stays current on marketing trends Can juggle multiple projects, priorities, and deadlines with a positive attitude Comfortable in a fast-paced, small company environment Collaborative and always contributing value Driven to win as a team Remote first workplace Check us out! Veritone is a leading provider of artificial intelligence (AI) technology and solutions. The company's proprietary operating system, aiWARE, orchestrates an expanding ecosystem of machine learning models to transform audio, video and other data sources into actionable intelligence. We love to continuously grow while staying ahead of trends and creating structure in an unstructured world. If you've made it this far and align with our goals, we look forward to reviewing your qualifications! DISCLOSURE Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Should candidates not be normally resident in the UK they must be able to demonstrate their eligibility to work in the UK in accordance with the Asylum and Immigration Act 1999. The successful candidate will be working remote with a hybrid option in the Veritone UK branch located in London.
Purpose of Position As a Senior Back End Software Engineer you will be part of a cross-functional client focused team. You will be an advocate for writing clean, secure and well-tested code. You will follow best-practice guidelines and help to improve those guidelines ensuring your code is open and easy for others to reuse. You will be a self-starter and have a significant understanding of the importance of user needs within your service and work with the product owner and other team members to translate these into technical solutions. You will work through the entire lifecycle of a service or product, from understanding requirements, development to deployment, support and maintenance. You will need to show an understanding for deadlines, find pragmatic solutions and be proactive in raising potential risks. As a senior member of a team you will extend, maintain and operate assigned parts of our platform. Furthermore you will participate in knowledge-sharing activities and mentoring colleagues both within your team and the wider Engineering practice. The Team You will be joining a brand new team whose focus will be on 'attribution' which is a key aspect in the business of affiliate marketing. Attribution is all about understanding aspect of a consumer journey before a sale. Advanced attribution capabilities will allow our platform users to configure precisely targeted customised rewards. Awin is extremely customer focused and this teams ethos is all about putting our platform users in the driving seat. As a new team we are in a great position where we can define teams practices and processes that suit our needs and as a senior member you will have direct input. Technology wise, we will be using the latest versions of a cloud based stack on AWS, such as Java/Spring, Kafka, SQL/NoSQL databases, Jenkins, Docker and more. The new team will sit within Awin Engineering, which takes software engineering seriously. As such team members will have access to and supported by various architectural and personal development services. Skills & Expertise Required At least 5 - 8 years of hands-on experience in commercial Software Engineering roles. Proven track record with any OOP stack, ideally Java v17 with Maven, Spring Boot v3, Docker and Git. Passion for writing elegant code and a desire to constantly refactor and improve, with a good understanding of SOLID principles. Expertise in designing and implementing RESTful APIs within a microservices architecture. Ability to conduct a thorough code review process, write unit tests and maintain CI/CD pipelines. Experience with streaming and queuing solutions (ideally Kafka, Kinesis or SQS). Understanding of relational database design principles and proficiency in SQL. Similarly familiarity with non-relational databases like DynamoDB. Nice to have Understanding of Data Structures and Algorithms. Experience in working with web technologies (HTML, CSS, JavaScript). Successful collaboration within a cross-functional engineering team alongside Product Owners, UX Designers and Agile Coaches Extensive exposure to agile processes, Scrum or Kanban. Experience in developing (AWS) cloud applications with Docker and serverless technologies with an understanding of Infrastructure as Code, such as Terraform. Experience with cache solutions. Redis, Memcached, or else. Knowledge of TDD and Pair Programming practices. Experience in monitoring applications. Knowledgeable about information security, able to design and implement solutions with mitigation against security threats Our Offer Flexi-Week and Work-Life Balance : We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves. Flexi-Office : Do you prefer to work from our cool office, from home, or in a completely different environment? With us, the choice is yours. We?offer the flexibility to work wherever you want?within our Awin locations. Health & Well Being : With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being. Development : We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. You can also improve your English skills by participating in our local language course. Remote Working : You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately. Appreciation : Thank and reward colleagues by sending them a voucher through our peer-to-peer program and show your appreciation?for?colleagues who have gone?the extra mile?to support?you. Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we've had to adapt and nurture our culture in a virtual environment. Our virtual hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world's leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
May 02, 2024
Full time
Purpose of Position As a Senior Back End Software Engineer you will be part of a cross-functional client focused team. You will be an advocate for writing clean, secure and well-tested code. You will follow best-practice guidelines and help to improve those guidelines ensuring your code is open and easy for others to reuse. You will be a self-starter and have a significant understanding of the importance of user needs within your service and work with the product owner and other team members to translate these into technical solutions. You will work through the entire lifecycle of a service or product, from understanding requirements, development to deployment, support and maintenance. You will need to show an understanding for deadlines, find pragmatic solutions and be proactive in raising potential risks. As a senior member of a team you will extend, maintain and operate assigned parts of our platform. Furthermore you will participate in knowledge-sharing activities and mentoring colleagues both within your team and the wider Engineering practice. The Team You will be joining a brand new team whose focus will be on 'attribution' which is a key aspect in the business of affiliate marketing. Attribution is all about understanding aspect of a consumer journey before a sale. Advanced attribution capabilities will allow our platform users to configure precisely targeted customised rewards. Awin is extremely customer focused and this teams ethos is all about putting our platform users in the driving seat. As a new team we are in a great position where we can define teams practices and processes that suit our needs and as a senior member you will have direct input. Technology wise, we will be using the latest versions of a cloud based stack on AWS, such as Java/Spring, Kafka, SQL/NoSQL databases, Jenkins, Docker and more. The new team will sit within Awin Engineering, which takes software engineering seriously. As such team members will have access to and supported by various architectural and personal development services. Skills & Expertise Required At least 5 - 8 years of hands-on experience in commercial Software Engineering roles. Proven track record with any OOP stack, ideally Java v17 with Maven, Spring Boot v3, Docker and Git. Passion for writing elegant code and a desire to constantly refactor and improve, with a good understanding of SOLID principles. Expertise in designing and implementing RESTful APIs within a microservices architecture. Ability to conduct a thorough code review process, write unit tests and maintain CI/CD pipelines. Experience with streaming and queuing solutions (ideally Kafka, Kinesis or SQS). Understanding of relational database design principles and proficiency in SQL. Similarly familiarity with non-relational databases like DynamoDB. Nice to have Understanding of Data Structures and Algorithms. Experience in working with web technologies (HTML, CSS, JavaScript). Successful collaboration within a cross-functional engineering team alongside Product Owners, UX Designers and Agile Coaches Extensive exposure to agile processes, Scrum or Kanban. Experience in developing (AWS) cloud applications with Docker and serverless technologies with an understanding of Infrastructure as Code, such as Terraform. Experience with cache solutions. Redis, Memcached, or else. Knowledge of TDD and Pair Programming practices. Experience in monitoring applications. Knowledgeable about information security, able to design and implement solutions with mitigation against security threats Our Offer Flexi-Week and Work-Life Balance : We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves. Flexi-Office : Do you prefer to work from our cool office, from home, or in a completely different environment? With us, the choice is yours. We?offer the flexibility to work wherever you want?within our Awin locations. Health & Well Being : With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being. Development : We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. You can also improve your English skills by participating in our local language course. Remote Working : You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately. Appreciation : Thank and reward colleagues by sending them a voucher through our peer-to-peer program and show your appreciation?for?colleagues who have gone?the extra mile?to support?you. Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we've had to adapt and nurture our culture in a virtual environment. Our virtual hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world's leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
Experienced SQL Data Engineer - Prestigious Client An innovative client, making a significant impact within their sector, my client is going through a major business / systems transformation programme with a core focus of that being centred around their Data and BI / Reporting. The client is a reputable global brand and this role is integral to the success of their long-term vision for their Data Strategy, Platform and BI reporting. Forming part of an established Data team, the successful candidate will have a proven background of designing, delivering and maintaining end-to-end BI solutions. Experience summary includes: Data warehousing, ideally with Azure Analytical cube development Data processing and ETL Data Modelling Data security Azure Data Factory, Data Lake Please forward your most recent CV to be considered and contact Stewart Lloyd at Integrity Recruitment Solutions via LinkedIn, or our website. SQL / BI / ENGINEER / AZURE / DATA WAREHOUSE / DATA FACTORY / HOME / MIDLANDS / BIRMINGHAM / SQL / BI / ENGINEER / AZURE / DATA WAREHOUSE / DATA FACTORY / HOME / MIDLANDS / BIRMINGHAM / SQL / BI / ENGINEER / AZURE / DATA WAREHOUSE / DATA FACTORY / HOME / MIDLANDS / BIRMINGHAM
May 02, 2024
Full time
Experienced SQL Data Engineer - Prestigious Client An innovative client, making a significant impact within their sector, my client is going through a major business / systems transformation programme with a core focus of that being centred around their Data and BI / Reporting. The client is a reputable global brand and this role is integral to the success of their long-term vision for their Data Strategy, Platform and BI reporting. Forming part of an established Data team, the successful candidate will have a proven background of designing, delivering and maintaining end-to-end BI solutions. Experience summary includes: Data warehousing, ideally with Azure Analytical cube development Data processing and ETL Data Modelling Data security Azure Data Factory, Data Lake Please forward your most recent CV to be considered and contact Stewart Lloyd at Integrity Recruitment Solutions via LinkedIn, or our website. SQL / BI / ENGINEER / AZURE / DATA WAREHOUSE / DATA FACTORY / HOME / MIDLANDS / BIRMINGHAM / SQL / BI / ENGINEER / AZURE / DATA WAREHOUSE / DATA FACTORY / HOME / MIDLANDS / BIRMINGHAM / SQL / BI / ENGINEER / AZURE / DATA WAREHOUSE / DATA FACTORY / HOME / MIDLANDS / BIRMINGHAM
Mid and Senior Level C++ Software Engineer Hybrid/OxfordUp to £50k - £70k (DOE) This is an incredible opportunity to join a company working on some of the coolest projects and industries from VR, Gaming, Medical, Entertainment and Life Sciences! Join an award-winning and industry-leading company who are revolutionising the way video games, and movies are built and scientific breakthroughs are achieved. We are looking for mid and senior-level C++ Developers . We are open to looking at engineers from a range of backgrounds, but ideally, you will have 3+ years of commercial experience with C++. This is one of the most exciting opportunities you will come across! Not only will you be working on some of the coolest projects you will also be working across all parts of software, hardware, GPU, networking, algorithms and loads more. If you want variety in your work, this is the role for you. Job description: You will be working within a small but established team made up of software and hardware engineers, ML and Computer Vision scientists and the wider engineer function. Some of the projects you'll be exposed to will be across Virtual Reality, Robotics, Gaming, Film and Special Effects, Medical and Healthcare. You'll be developing the company's core application software architecture. Become a key architect in their ever-evolving software, using your C++ expertise . Working on high-performance algorithms , building tools for testing, analysis and data visualisation. This is not your standard software role. This is the chance to be a part of something amazing. Working alongside the best and most passionate engineers, scientists, and industry wizards from a mixture of backgrounds - think game devs, robotics gurus, and even trading specialists! Essential Experience: Strong C++ (11-20) 3+ years' experience Good communication skills, working with different teams Analytical, mathematic and problem-solving skills Either one of STL, Python, Boost, Qt, OpenGI Desirable Experience: Game engine or game development Computer Vision, CUDA, GPU, Scientific Computing Knowledge of Windows or Linux What you need to know and benefits: This is a remote-first role, you will be given the freedom and flexibility to work with your team delivering interesting projects. The role is remote first, however, you must be willing to travel to the Oxford office when needed. This will roughly be one to two times per month and could be more during a busy period. Working with the latest technology Continually growing team with loads of opportunities to progress your career Competitive salary £50k - £70k depending on experience + yearly salary review 10% company pension Annual bonus Opportunity to travel, meet clients and try out the latest VR technology Loads of L&D, award-winning training, countless opportunities to learn new languages 25 days holiday, purchase up to 5 extra days + bank holidays Flexi working hours Healthcare and medical insurance Don't miss out! Interviews for this role will be taking place over the next two weeks, please apply if you'd like to be considered. If this sounds like a bit of you then hit apply or reach out to Matt Johnson at SR2. Unfortunately, this role does not offer sponsorship. Please only apply if you are eligible to work in the UK.
May 02, 2024
Full time
Mid and Senior Level C++ Software Engineer Hybrid/OxfordUp to £50k - £70k (DOE) This is an incredible opportunity to join a company working on some of the coolest projects and industries from VR, Gaming, Medical, Entertainment and Life Sciences! Join an award-winning and industry-leading company who are revolutionising the way video games, and movies are built and scientific breakthroughs are achieved. We are looking for mid and senior-level C++ Developers . We are open to looking at engineers from a range of backgrounds, but ideally, you will have 3+ years of commercial experience with C++. This is one of the most exciting opportunities you will come across! Not only will you be working on some of the coolest projects you will also be working across all parts of software, hardware, GPU, networking, algorithms and loads more. If you want variety in your work, this is the role for you. Job description: You will be working within a small but established team made up of software and hardware engineers, ML and Computer Vision scientists and the wider engineer function. Some of the projects you'll be exposed to will be across Virtual Reality, Robotics, Gaming, Film and Special Effects, Medical and Healthcare. You'll be developing the company's core application software architecture. Become a key architect in their ever-evolving software, using your C++ expertise . Working on high-performance algorithms , building tools for testing, analysis and data visualisation. This is not your standard software role. This is the chance to be a part of something amazing. Working alongside the best and most passionate engineers, scientists, and industry wizards from a mixture of backgrounds - think game devs, robotics gurus, and even trading specialists! Essential Experience: Strong C++ (11-20) 3+ years' experience Good communication skills, working with different teams Analytical, mathematic and problem-solving skills Either one of STL, Python, Boost, Qt, OpenGI Desirable Experience: Game engine or game development Computer Vision, CUDA, GPU, Scientific Computing Knowledge of Windows or Linux What you need to know and benefits: This is a remote-first role, you will be given the freedom and flexibility to work with your team delivering interesting projects. The role is remote first, however, you must be willing to travel to the Oxford office when needed. This will roughly be one to two times per month and could be more during a busy period. Working with the latest technology Continually growing team with loads of opportunities to progress your career Competitive salary £50k - £70k depending on experience + yearly salary review 10% company pension Annual bonus Opportunity to travel, meet clients and try out the latest VR technology Loads of L&D, award-winning training, countless opportunities to learn new languages 25 days holiday, purchase up to 5 extra days + bank holidays Flexi working hours Healthcare and medical insurance Don't miss out! Interviews for this role will be taking place over the next two weeks, please apply if you'd like to be considered. If this sounds like a bit of you then hit apply or reach out to Matt Johnson at SR2. Unfortunately, this role does not offer sponsorship. Please only apply if you are eligible to work in the UK.
Senior Desktop Support Engineer - Up to £50,000 depending on experience. This note this role is a 12 month FTC. Based in City of London - 5 days on-site . I am representing an award-winning boutique investment bank. They are looking for a Senior Desktop Support Engineer who will sits within the Infrastructure Support team. Tech Skills SCCM - Package and deploy software in line with the business's needs. Patch Management Mobile Device Management (Intune/SCCM) Office 20169õ Have in-depth knowledge Windows Active directory technologies. (MSCP desirable) with a least two years' experience Group Policy management. Strong knowledge of Exchange administration Knowledge of TCP/IP, DHCP, DNS, SFTP, FTP, SMTP and SNMP Bloomberg & Reuters troubleshooting Windows 10 Candidate Profile Background in VIP Support or Trade Floor nice to have. Background in regulated environment preferable. Excellent communication skills Excellent troubleshooting and problem-solving skills. Ability to work effectively under pressure and prioritise tasks in a fast-paced environment. My client is looking to recruit URGENTLY, please send your CV in Word format to be considered for this great opportunity. Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy.
May 02, 2024
Full time
Senior Desktop Support Engineer - Up to £50,000 depending on experience. This note this role is a 12 month FTC. Based in City of London - 5 days on-site . I am representing an award-winning boutique investment bank. They are looking for a Senior Desktop Support Engineer who will sits within the Infrastructure Support team. Tech Skills SCCM - Package and deploy software in line with the business's needs. Patch Management Mobile Device Management (Intune/SCCM) Office 20169õ Have in-depth knowledge Windows Active directory technologies. (MSCP desirable) with a least two years' experience Group Policy management. Strong knowledge of Exchange administration Knowledge of TCP/IP, DHCP, DNS, SFTP, FTP, SMTP and SNMP Bloomberg & Reuters troubleshooting Windows 10 Candidate Profile Background in VIP Support or Trade Floor nice to have. Background in regulated environment preferable. Excellent communication skills Excellent troubleshooting and problem-solving skills. Ability to work effectively under pressure and prioritise tasks in a fast-paced environment. My client is looking to recruit URGENTLY, please send your CV in Word format to be considered for this great opportunity. Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy.