Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Are you a top-tier Senior Infrastructure Engineer yearning for something more in your next role? When you join us, you will provide third-line support to site teams and projects on an established and large scale account in the intriguing world of Defence. Genuine career opportunity for a Systems Integration Engineer to cover both hardware and software support. You do need to be eligible for SC and DV Clearance for this role. Hybrid fixed with 3 days a week in Salisbury. We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities. What you'll be doing: Integration reports on new software and hardware entering the estate Package and distribute software components to the Enterprise using Microsoft Endpoint Configuration Manager (old term SCCM) Support of the corporate environment whilst maintaining its integrity Third-line support to site teams and projects Writing, reviewing and maintaining processes and procedures Work with business and security frameworks (ITIL, JSP, IMM What you'll bring: SCCM Administration - Software distribution, OS deployment and monthly Patches Scripting - PowerShell, VBS Software integration and compatibility testing In depth knowledge of : Group policy, and client end point Operating system build and delivery mechanisms Good RCA within a complex environment Software packaging knowledge Troubleshoot application packages It would be great if you had: Application sequencing Citrix Application virtualisation - APP-V, MED-V Endpoint device control Secure remote access ITIL v4 If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: PermanentLocation: Hybrid Fixed: 3 days in SalisburySecurity Clearance Level: Eligible for SC and DV ClearanceInternal Recruiter: JaneSalary: To £46KBenefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund Loved reading about this job and want to know more about us?Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
May 17, 2024
Full time
Are you a top-tier Senior Infrastructure Engineer yearning for something more in your next role? When you join us, you will provide third-line support to site teams and projects on an established and large scale account in the intriguing world of Defence. Genuine career opportunity for a Systems Integration Engineer to cover both hardware and software support. You do need to be eligible for SC and DV Clearance for this role. Hybrid fixed with 3 days a week in Salisbury. We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities. What you'll be doing: Integration reports on new software and hardware entering the estate Package and distribute software components to the Enterprise using Microsoft Endpoint Configuration Manager (old term SCCM) Support of the corporate environment whilst maintaining its integrity Third-line support to site teams and projects Writing, reviewing and maintaining processes and procedures Work with business and security frameworks (ITIL, JSP, IMM What you'll bring: SCCM Administration - Software distribution, OS deployment and monthly Patches Scripting - PowerShell, VBS Software integration and compatibility testing In depth knowledge of : Group policy, and client end point Operating system build and delivery mechanisms Good RCA within a complex environment Software packaging knowledge Troubleshoot application packages It would be great if you had: Application sequencing Citrix Application virtualisation - APP-V, MED-V Endpoint device control Secure remote access ITIL v4 If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: PermanentLocation: Hybrid Fixed: 3 days in SalisburySecurity Clearance Level: Eligible for SC and DV ClearanceInternal Recruiter: JaneSalary: To £46KBenefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund Loved reading about this job and want to know more about us?Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
Account Manager Up to 30,000 Sheffield / Hybrid About the Company: We are a well-established IT services provider with over two decades of experience. thier commitment to integrating seamlessly with clients and supporting the solutions they offer has made them a trusted partner in the industry. They focus on building strong relationships and delivering technological excellence. The Role: Our client are seeking a dedicated and skilled 3rd Line Support Engineer to join their client's team. This role is perfect for someone who thrives in a dynamic environment and is passionate about providing top-notch support to remote customers. You will be an essential part of our client's ServiceDesk, managing various operating systems and hardware. Key Responsibilities: Deliver professional support for customer services. Ensure all work meets technical and operational quality standards. Respond promptly and effectively to customer requests and inquiries. Complete tasks within agreed timeframes. Adhere to Health & Safety standards. Manage and support technologies including: Operating Systems: Windows Server Directory Services: Active Directory, DHCP, DNS, Group Policy Cloud Services: Microsoft 365 suite (Azure, SharePoint, OneDrive, Teams, Exchange, Intune/Endpoint Manager) Virtualization: Platforms like AVD, Hyper-V, VMware Networking: TCP/IP, L3 routing, VLAN management, LAN/WAN Storage: NAS/SAN solutions Firewalls: Hardware firewalls Backup & Recovery: Solutions for backup and disaster recovery Wireless: Network solutions What We Are Looking For: Strong knowledge of Windows Server. Experience with Active Directory, DHCP, DNS, and Group Policy. Proficiency in Microsoft 365 suite (Azure, SharePoint, OneDrive, Teams, Exchange, Intune/Endpoint Manager). Solid understanding of networking principles (TCP/IP, L3 routing, VLAN management, LAN/WAN). Familiarity with hardware firewalls. Knowledge of backup and disaster recovery solutions. Commitment to data protection principles and GDPR compliance.
May 17, 2024
Full time
Account Manager Up to 30,000 Sheffield / Hybrid About the Company: We are a well-established IT services provider with over two decades of experience. thier commitment to integrating seamlessly with clients and supporting the solutions they offer has made them a trusted partner in the industry. They focus on building strong relationships and delivering technological excellence. The Role: Our client are seeking a dedicated and skilled 3rd Line Support Engineer to join their client's team. This role is perfect for someone who thrives in a dynamic environment and is passionate about providing top-notch support to remote customers. You will be an essential part of our client's ServiceDesk, managing various operating systems and hardware. Key Responsibilities: Deliver professional support for customer services. Ensure all work meets technical and operational quality standards. Respond promptly and effectively to customer requests and inquiries. Complete tasks within agreed timeframes. Adhere to Health & Safety standards. Manage and support technologies including: Operating Systems: Windows Server Directory Services: Active Directory, DHCP, DNS, Group Policy Cloud Services: Microsoft 365 suite (Azure, SharePoint, OneDrive, Teams, Exchange, Intune/Endpoint Manager) Virtualization: Platforms like AVD, Hyper-V, VMware Networking: TCP/IP, L3 routing, VLAN management, LAN/WAN Storage: NAS/SAN solutions Firewalls: Hardware firewalls Backup & Recovery: Solutions for backup and disaster recovery Wireless: Network solutions What We Are Looking For: Strong knowledge of Windows Server. Experience with Active Directory, DHCP, DNS, and Group Policy. Proficiency in Microsoft 365 suite (Azure, SharePoint, OneDrive, Teams, Exchange, Intune/Endpoint Manager). Solid understanding of networking principles (TCP/IP, L3 routing, VLAN management, LAN/WAN). Familiarity with hardware firewalls. Knowledge of backup and disaster recovery solutions. Commitment to data protection principles and GDPR compliance.
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job Title: Infrastructure Support Engineer III Contract length: 3-monthsDay rate: £340 inside ir35 through umbrellaLocation: Edinburgh Must be holding SC Clearance Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreedROLE OVERVIEW:We are looking for customer-focused and enthusiastic 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams.The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential.DETAILED JOB DESCRIPTION: To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles Able to identify, define and resolve complex issues with Microsoft Windows and Office applications Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines Ability to author documents such as reports, policies, procedures and workflowsESSENTIALS SKILLS/QUALIFICATIONS: Active Directory SCCM management & operation (or similar network management system) Microsoft WSUS (Windows Server Update Services) Ivanti Security Controls Ivanti Device and Application Control Avecto DefendpointDESIRABLE SKILLS/QUALIFICATIONS: Citrix based VDI Infrastructure Administering Licence Servers Administering Managed Print Servers ITIL Foundation MCP / MCSEIf you have the skills required, please "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy
May 16, 2024
Full time
Job Title: Infrastructure Support Engineer III Contract length: 3-monthsDay rate: £340 inside ir35 through umbrellaLocation: Edinburgh Must be holding SC Clearance Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreedROLE OVERVIEW:We are looking for customer-focused and enthusiastic 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams.The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential.DETAILED JOB DESCRIPTION: To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles Able to identify, define and resolve complex issues with Microsoft Windows and Office applications Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines Ability to author documents such as reports, policies, procedures and workflowsESSENTIALS SKILLS/QUALIFICATIONS: Active Directory SCCM management & operation (or similar network management system) Microsoft WSUS (Windows Server Update Services) Ivanti Security Controls Ivanti Device and Application Control Avecto DefendpointDESIRABLE SKILLS/QUALIFICATIONS: Citrix based VDI Infrastructure Administering Licence Servers Administering Managed Print Servers ITIL Foundation MCP / MCSEIf you have the skills required, please "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy
Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science. What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question. With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we're uniquely placed to do this and to grow a strong, successful business. This is an exciting time to join us and help shape the future. It's an opportunity to be part of something special. About the role The Senior IGA Engineer in Identity Governance and Administration (IGA) plays a crucial role in orchestrating and securing the organization's identity frameworks and ensuring precise control over user access to critical information within the systems. With an advanced understanding of identity governance principles, this individual is entrusted with strategizing, designing, and enforcing robust identity and access policies, workflows, and practices. They ensure that the right individuals have appropriate access to technology resources, managing roles and access privileges in an automated and regulated manner. Their work encapsulates the oversight of user lifecycle management, compliance enforcement, and the alignment of IGA practices with organizational objectives, while ensuring a secure, compliant, and efficient environment. Through strategic planning and technical acumen, they fortify the organization against internal and external identity-related threats while assuring optimal, compliant, and efficient user access management. Role Responsibilities Implement, manage and support Haleon's Identity Access Management toolsets, prior experience with Sailpoint or Saviant . Ensure operational services by providing customers 24 x 7 support for resolving technical service problems, incidents or issues, escalation service incidents and trouble tickets. Design an maintain robust JML Processes that meet security and compliance requirements Technology Integration & Automation: Collaborate with technical teams to integrate identity administration activities with existing systems and technologies. Promote the use of automation to streamline administrative tasks, improve efficiency, and reduce errors Assist with the development and implementation of document configuration standards, policies, and procedures for Haleon's Identity fabric across Information Technology (IT) and Operational Technology (OT) environments. Why you? Basic Qualifications: Bachelors Degree in related field of study plus 10 years of experience in IT with 8 years being focused in Cyber security; or equivalent combination of educations and work experience Experience responding to audits related to IAM processes and toolsets. Experience in security domains such as: Network Security, Email Security, Infrastructure Security, Endpoint Security and Response, Network Security, Cloud Security, Compliance, Governance, Cryptography, IAM, Privacy, Risk Management. Understanding lifecycle management of Identity throughout large complex organization Experience building simplified processes that are robust in exceeding security and compliance requirements Experience providing operational support in a global environment. Strong hands-on experience in one or more major firewall vendor as well as exposure to Azure firewall controls and policies Experience in change management and ticket resolution Preferred Qualifications: Masters Degree or equivalent work experience 12 years in IT with 10 years being in IAM Ability to think strategically and tactically, with effective decision-making skills. Excellent communication skills Embrace Flexibility with Haleon Location: This exciting opportunity offers a flexible hybrid work arrangement, allowing you to contribute from our Weybridge and London offices as needed. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Please save a copy of the job description, as this may be helpful to refer to once the advert closes. Care to join us. Find out what life at Haleon is really like At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon's compliance to all federal and state US Transparency requirements.
May 16, 2024
Full time
Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science. What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question. With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we're uniquely placed to do this and to grow a strong, successful business. This is an exciting time to join us and help shape the future. It's an opportunity to be part of something special. About the role The Senior IGA Engineer in Identity Governance and Administration (IGA) plays a crucial role in orchestrating and securing the organization's identity frameworks and ensuring precise control over user access to critical information within the systems. With an advanced understanding of identity governance principles, this individual is entrusted with strategizing, designing, and enforcing robust identity and access policies, workflows, and practices. They ensure that the right individuals have appropriate access to technology resources, managing roles and access privileges in an automated and regulated manner. Their work encapsulates the oversight of user lifecycle management, compliance enforcement, and the alignment of IGA practices with organizational objectives, while ensuring a secure, compliant, and efficient environment. Through strategic planning and technical acumen, they fortify the organization against internal and external identity-related threats while assuring optimal, compliant, and efficient user access management. Role Responsibilities Implement, manage and support Haleon's Identity Access Management toolsets, prior experience with Sailpoint or Saviant . Ensure operational services by providing customers 24 x 7 support for resolving technical service problems, incidents or issues, escalation service incidents and trouble tickets. Design an maintain robust JML Processes that meet security and compliance requirements Technology Integration & Automation: Collaborate with technical teams to integrate identity administration activities with existing systems and technologies. Promote the use of automation to streamline administrative tasks, improve efficiency, and reduce errors Assist with the development and implementation of document configuration standards, policies, and procedures for Haleon's Identity fabric across Information Technology (IT) and Operational Technology (OT) environments. Why you? Basic Qualifications: Bachelors Degree in related field of study plus 10 years of experience in IT with 8 years being focused in Cyber security; or equivalent combination of educations and work experience Experience responding to audits related to IAM processes and toolsets. Experience in security domains such as: Network Security, Email Security, Infrastructure Security, Endpoint Security and Response, Network Security, Cloud Security, Compliance, Governance, Cryptography, IAM, Privacy, Risk Management. Understanding lifecycle management of Identity throughout large complex organization Experience building simplified processes that are robust in exceeding security and compliance requirements Experience providing operational support in a global environment. Strong hands-on experience in one or more major firewall vendor as well as exposure to Azure firewall controls and policies Experience in change management and ticket resolution Preferred Qualifications: Masters Degree or equivalent work experience 12 years in IT with 10 years being in IAM Ability to think strategically and tactically, with effective decision-making skills. Excellent communication skills Embrace Flexibility with Haleon Location: This exciting opportunity offers a flexible hybrid work arrangement, allowing you to contribute from our Weybridge and London offices as needed. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Please save a copy of the job description, as this may be helpful to refer to once the advert closes. Care to join us. Find out what life at Haleon is really like At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon's compliance to all federal and state US Transparency requirements.
About Us: Direct Line Group is one of the UK's largest insurance companies and home to some of the best-known brands including Direct Line, Churchill and Green Flag. We're evolving, to be a more digitally-focused data-driven insurance company of the future - and your unique talent, skills and ideas can create our success. Like us, you excel at collaboration, exploration and innovation. And like you, we take tech seriously. That's why we're embracing the move to a more digital, flexible world. With constant investment in the newest tools, programmes and equipment for our teams, it all adds up to creating the best possible user experience for customers. And a great career for you. Join us. Own the evolution. What you'll do: You will provide technical assistance and support our Executive Team and ensure that computer hardware, software, access and peripherals are functioning. You will assist with audio-visual equipment and systems to support presentations, meetings, conferences, and other events within an organisation, predominantly through Microsoft Teams Meeting Rooms. You will work as part of the End User Services team and collaboratively work with the wider Support and Engineering teams to identify opportunities for improvement against our products, solutions and processes with a strong focus on automation. This role requires travel from time to time to our DLG offices across the UK to support Executive teams' meetings and onsite work in our London office 3 - 5 days a week. You will have a schedule for on-call requirement which will be discussed further at the interview. Provide expert technical assistance to Exec Team facing issues with End User computing products, including printers, hardware and software troubleshooting, device setup, configuration, and authentication. Diagnose and assess issues to determine the appropriate solution or service needed. Help connect and configure laptops, mobile devices, and other external sources to display content on screens or through audio systems. Provide input to service management processes as required (e.g. Incident, Change and Problem Management) Conform to existing governance and standards - ITIL framework. What we look for: Experienced IT support or a related role Ability to communicate technical information clearly and understandably to non-technical stakeholders Excellent customer-centric communication and interpersonal skills Knowledge of audio-visual software, such as video conferencing platforms and media production software would be desirable but not essential. Strong Microsoft Teams and Teams rooms support knowledge Strong Analytical skills Demonstrable knowledge of End User Computing Platforms and Services Relevant accreditations (e.g. Microsoft Azure Fundamentals, Microsoft 365 EndPoint Administrator, CompTIA A+, Microsoft Certified Desktop Support Technician What we'll give you in return: Core benefits include: 9% employer-contributed pension 50% off home, motor, and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus 25 days holiday (rising by 1 each year to 28) + bank holidays and option to buy or sell up to 5 days Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here . We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process, please reach out to us and we can discuss how we can support you with this. There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That's why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every single one of us brings. Join us . Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind. Collectively we help every business within our group aim higher. Standing shoulder to-shoulder to stand out in the market, we want to be an insurance company of the future. And with so many areas to choose from, your ambitions are welcome here. See your opportunity to start a career that's varied, distinct and exciting. Visit
May 16, 2024
Full time
About Us: Direct Line Group is one of the UK's largest insurance companies and home to some of the best-known brands including Direct Line, Churchill and Green Flag. We're evolving, to be a more digitally-focused data-driven insurance company of the future - and your unique talent, skills and ideas can create our success. Like us, you excel at collaboration, exploration and innovation. And like you, we take tech seriously. That's why we're embracing the move to a more digital, flexible world. With constant investment in the newest tools, programmes and equipment for our teams, it all adds up to creating the best possible user experience for customers. And a great career for you. Join us. Own the evolution. What you'll do: You will provide technical assistance and support our Executive Team and ensure that computer hardware, software, access and peripherals are functioning. You will assist with audio-visual equipment and systems to support presentations, meetings, conferences, and other events within an organisation, predominantly through Microsoft Teams Meeting Rooms. You will work as part of the End User Services team and collaboratively work with the wider Support and Engineering teams to identify opportunities for improvement against our products, solutions and processes with a strong focus on automation. This role requires travel from time to time to our DLG offices across the UK to support Executive teams' meetings and onsite work in our London office 3 - 5 days a week. You will have a schedule for on-call requirement which will be discussed further at the interview. Provide expert technical assistance to Exec Team facing issues with End User computing products, including printers, hardware and software troubleshooting, device setup, configuration, and authentication. Diagnose and assess issues to determine the appropriate solution or service needed. Help connect and configure laptops, mobile devices, and other external sources to display content on screens or through audio systems. Provide input to service management processes as required (e.g. Incident, Change and Problem Management) Conform to existing governance and standards - ITIL framework. What we look for: Experienced IT support or a related role Ability to communicate technical information clearly and understandably to non-technical stakeholders Excellent customer-centric communication and interpersonal skills Knowledge of audio-visual software, such as video conferencing platforms and media production software would be desirable but not essential. Strong Microsoft Teams and Teams rooms support knowledge Strong Analytical skills Demonstrable knowledge of End User Computing Platforms and Services Relevant accreditations (e.g. Microsoft Azure Fundamentals, Microsoft 365 EndPoint Administrator, CompTIA A+, Microsoft Certified Desktop Support Technician What we'll give you in return: Core benefits include: 9% employer-contributed pension 50% off home, motor, and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus 25 days holiday (rising by 1 each year to 28) + bank holidays and option to buy or sell up to 5 days Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here . We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process, please reach out to us and we can discuss how we can support you with this. There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That's why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every single one of us brings. Join us . Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind. Collectively we help every business within our group aim higher. Standing shoulder to-shoulder to stand out in the market, we want to be an insurance company of the future. And with so many areas to choose from, your ambitions are welcome here. See your opportunity to start a career that's varied, distinct and exciting. Visit
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability * Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles * Able to identify, define and resolve complex issues with Microsoft Windows and Office applications * Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance * Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines * Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: * Active Directory * SCCM management & operation (or similar network management system) * Microsoft WSUS (Windows Server Update Services) * Ivanti Security Controls * Ivanti Device and Application Control * Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: * Citrix based VDI Infrastructure * Administering Licence Servers * Administering Managed Print Servers * ITIL Foundation * MCP/MCSE If you have the skills required, please "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
May 16, 2024
Contractor
Job Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability * Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles * Able to identify, define and resolve complex issues with Microsoft Windows and Office applications * Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance * Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines * Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: * Active Directory * SCCM management & operation (or similar network management system) * Microsoft WSUS (Windows Server Update Services) * Ivanti Security Controls * Ivanti Device and Application Control * Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: * Citrix based VDI Infrastructure * Administering Licence Servers * Administering Managed Print Servers * ITIL Foundation * MCP/MCSE If you have the skills required, please "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
Summary of Role Head Resourcing are recruiting for an experienced Data Centre Services, SCCM Infrastructure Engineer to join the core infrastructure team within the Digital Technology function for an aerospace and defence company. Reporting to the Data Centre service manager you will be responsible for the management, maintenance and upkeep of the Core Data Centre technologies and information systems. This role is based in Livingston, Glenrothes or Harlow 2 days per week minimum on site. There is no sponsorship for this role and the applicant must have a British passport. Due to the nature of the role candidates who do not have a British passport can not be considered. Main Duties Setup and Manage Deployments using System Centre Configuration Manager (SCCM) and Active Directory. Provide support and in-depth troubleshooting of any issues related to SCCM (software deployments, automated builds patch management) Ensure adherence to best practices and integration processes Develop, build, test and maintain gold images containing operating system and core applications for distribution to virtual server and virtual desktop infrastructure, Ensure monitoring of Data Centre hardware and software for performance and capacity, ensuring responsiveness and availability of services are maintained. Identifies, plans, and drives maintenance tasks and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services Take part in service delivery processes including Incident management, Request management and Problem management. Perform 3rd party update configuration and management Be part of and out of hours in call support rota. Candidate Requirements: Proven experience as an SCCM Integration Engineer or similar role Experience in management of Microsoft Endpoint Manager, Configuration Manager (SCCM) infrastructure Experience with server builds, Images and automating patch management Virtualization (VMware), Datacentre Server and Storage platforms Ability to automate tasks in SCCM Ability to manage multiple tasks and meet deadlines Experience managing GPOs Experience with Active Directory Experience in large-scale and complex environments Benefits A salary of £50k - £60k Company pension that contributes up to 10.5% A bonus up to 4% 25 days holiday + public holidays 6 x salary life assurance
May 16, 2024
Full time
Summary of Role Head Resourcing are recruiting for an experienced Data Centre Services, SCCM Infrastructure Engineer to join the core infrastructure team within the Digital Technology function for an aerospace and defence company. Reporting to the Data Centre service manager you will be responsible for the management, maintenance and upkeep of the Core Data Centre technologies and information systems. This role is based in Livingston, Glenrothes or Harlow 2 days per week minimum on site. There is no sponsorship for this role and the applicant must have a British passport. Due to the nature of the role candidates who do not have a British passport can not be considered. Main Duties Setup and Manage Deployments using System Centre Configuration Manager (SCCM) and Active Directory. Provide support and in-depth troubleshooting of any issues related to SCCM (software deployments, automated builds patch management) Ensure adherence to best practices and integration processes Develop, build, test and maintain gold images containing operating system and core applications for distribution to virtual server and virtual desktop infrastructure, Ensure monitoring of Data Centre hardware and software for performance and capacity, ensuring responsiveness and availability of services are maintained. Identifies, plans, and drives maintenance tasks and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services Take part in service delivery processes including Incident management, Request management and Problem management. Perform 3rd party update configuration and management Be part of and out of hours in call support rota. Candidate Requirements: Proven experience as an SCCM Integration Engineer or similar role Experience in management of Microsoft Endpoint Manager, Configuration Manager (SCCM) infrastructure Experience with server builds, Images and automating patch management Virtualization (VMware), Datacentre Server and Storage platforms Ability to automate tasks in SCCM Ability to manage multiple tasks and meet deadlines Experience managing GPOs Experience with Active Directory Experience in large-scale and complex environments Benefits A salary of £50k - £60k Company pension that contributes up to 10.5% A bonus up to 4% 25 days holiday + public holidays 6 x salary life assurance
Technical Analyst - Citrix - Terraform - VMware - London. My Financial Services client are looking for a Technical Analyst to be responsible for end-to-end design, support, and improvement of Citrix environment, as well as provide strategic direction for Citrix and modern workspace environment. You will be implementing and supporting of my clients Citrix on-prem and Cloud environment, the engineering processes, and best practices to enable the infrastructure required for application hosting in public cloud. Responsibilities: Support and improve overall architecture of the Citrix environment Ownership of regular patching, risk and Pentest mitigations Assist across the technology and the business with new application deployments Ensure resilience, reliability and supportability across all areas of control Provide BAU third line technical support and fault resolution to the Service Desk and Application Support as required: Ensure checks, maintenance, domain, and data security at the highest level Provide technical and strategic guidance on any business projects requiring desktop/mobile services Proactively monitor and manage the operational health of the Citrix environment using Experience: Citrix XenDesktop, XenApp, Azure VDA and Citrix Cloud DaaS, Azure Cloud - (Must) Terraform, Azure ADO (Must) Microsoft Windows 10 and Windows Servers VMWare FSLogix Zscaler AppSense/Ivanti Modern Endpoint Management (MS InTune MDM & MAM, SCCM) DNS/DHCP/GPO PowerShell Windows 10 life cycle Management including Autopilot Identity and Access Management including AD, AAD, AAD Connect, SSO, MFA,Conditional Access, ADFS Exchange Online, Teams, or Mimecast, would be an advantage
May 16, 2024
Full time
Technical Analyst - Citrix - Terraform - VMware - London. My Financial Services client are looking for a Technical Analyst to be responsible for end-to-end design, support, and improvement of Citrix environment, as well as provide strategic direction for Citrix and modern workspace environment. You will be implementing and supporting of my clients Citrix on-prem and Cloud environment, the engineering processes, and best practices to enable the infrastructure required for application hosting in public cloud. Responsibilities: Support and improve overall architecture of the Citrix environment Ownership of regular patching, risk and Pentest mitigations Assist across the technology and the business with new application deployments Ensure resilience, reliability and supportability across all areas of control Provide BAU third line technical support and fault resolution to the Service Desk and Application Support as required: Ensure checks, maintenance, domain, and data security at the highest level Provide technical and strategic guidance on any business projects requiring desktop/mobile services Proactively monitor and manage the operational health of the Citrix environment using Experience: Citrix XenDesktop, XenApp, Azure VDA and Citrix Cloud DaaS, Azure Cloud - (Must) Terraform, Azure ADO (Must) Microsoft Windows 10 and Windows Servers VMWare FSLogix Zscaler AppSense/Ivanti Modern Endpoint Management (MS InTune MDM & MAM, SCCM) DNS/DHCP/GPO PowerShell Windows 10 life cycle Management including Autopilot Identity and Access Management including AD, AAD, AAD Connect, SSO, MFA,Conditional Access, ADFS Exchange Online, Teams, or Mimecast, would be an advantage
Who We Are The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organisations rely more on cloud services and the Internet, the network has become a black box they can't understand. Our Internet and cloud intelligence platform delivers the only collectively powered view of the Internet, cloud and SaaS platforms, helping enterprises and service providers work together to identify problems before it impacts revenue, damages brand reputation, or halts employee productivity. In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco's Network Services Business Group, and is a foundational component of Cisco's growing Observability business. About The Role You'll be working in the Endpoint team, our goal is to ensure our customers have unparalleled ability to quickly troubleshoot issues and do long-term analysis of end-user experience. We equip our customers with complete visibility into end-user connectivity, wherever they may be located, whether internal or cloud apps. As a Senior Software Engineer on this team, you'll help build our Endpoint Agents running in Windows and macOS, as native system services. In addition to this, you will be responsible for improving and supporting our build and deployment infrastructure and the Agent-related backend services. In this role, you will mostly be working with C++, but familiarity with, or willingness to learn, Objective-C, shell-scripting and Python are also essential. What We're Looking For Software Development experience in C+ or later, ideally writing multi-threaded applications Excellent knowledge of computer science fundamentals and comfortable working with new technologies and languages Excellent object-oriented design skills Experience with SQL Experience in designing and scaling distributed systems Desirable Knowledge of boost libraries, specifically boost asio Experience with MacOS and Windows APIs (non-UI) Experience with network protocols Bachelor's degree in Computer Science, or similar Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
May 16, 2024
Full time
Who We Are The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organisations rely more on cloud services and the Internet, the network has become a black box they can't understand. Our Internet and cloud intelligence platform delivers the only collectively powered view of the Internet, cloud and SaaS platforms, helping enterprises and service providers work together to identify problems before it impacts revenue, damages brand reputation, or halts employee productivity. In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco's Network Services Business Group, and is a foundational component of Cisco's growing Observability business. About The Role You'll be working in the Endpoint team, our goal is to ensure our customers have unparalleled ability to quickly troubleshoot issues and do long-term analysis of end-user experience. We equip our customers with complete visibility into end-user connectivity, wherever they may be located, whether internal or cloud apps. As a Senior Software Engineer on this team, you'll help build our Endpoint Agents running in Windows and macOS, as native system services. In addition to this, you will be responsible for improving and supporting our build and deployment infrastructure and the Agent-related backend services. In this role, you will mostly be working with C++, but familiarity with, or willingness to learn, Objective-C, shell-scripting and Python are also essential. What We're Looking For Software Development experience in C+ or later, ideally writing multi-threaded applications Excellent knowledge of computer science fundamentals and comfortable working with new technologies and languages Excellent object-oriented design skills Experience with SQL Experience in designing and scaling distributed systems Desirable Knowledge of boost libraries, specifically boost asio Experience with MacOS and Windows APIs (non-UI) Experience with network protocols Bachelor's degree in Computer Science, or similar Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
IT Infrastructure Engineer Derbyshire Permanent to £35,000 (DOE) + Benefits IT Infrastructure Engineer needed for a permanent career opportunity based near Derby . Start ideally in June/July 2024. A chance to join an established and growing business with scope to work remotely from home (WFH) on a part-time hybrid basis. Benefits include: 25 days holiday (plus an extra day every 3 years) + Pension + Life Assurance + Medical Insurance + Training & Development + Flexible Benefits Scheme. Key skills, experience + tasks: IT Infrastructure Engineer needed to build, implement + support the live IT Infrastructure environment. Technical Environment: Windows Server 2016/2019, Active Directory (AD), DNS/DHCP, Group Policies, SCCM, O365 + Azure Cloud. Ensuring the smooth running of the IT infrastructure with minimal downtime + preventative maintenance. Delivering IT infrastructure deployment + upgrade projects with the support of the wider team. Liaising with 3rd party IT suppliers + updating IT documentation. Networking: TCP/IP, VLANs, Switches, Routers, Cisco, Meraki, Virtualisation (Nutanix), Microsoft NPS, Duo MFA + Rapid7. Advantageous Skills: Firewalls, Endpoint Backup/Security, Mimecast Email Security, Cloud File Server, Egnyte, Nasuni, Meraki WiFi, SD-WAN infrastructure.
May 16, 2024
Full time
IT Infrastructure Engineer Derbyshire Permanent to £35,000 (DOE) + Benefits IT Infrastructure Engineer needed for a permanent career opportunity based near Derby . Start ideally in June/July 2024. A chance to join an established and growing business with scope to work remotely from home (WFH) on a part-time hybrid basis. Benefits include: 25 days holiday (plus an extra day every 3 years) + Pension + Life Assurance + Medical Insurance + Training & Development + Flexible Benefits Scheme. Key skills, experience + tasks: IT Infrastructure Engineer needed to build, implement + support the live IT Infrastructure environment. Technical Environment: Windows Server 2016/2019, Active Directory (AD), DNS/DHCP, Group Policies, SCCM, O365 + Azure Cloud. Ensuring the smooth running of the IT infrastructure with minimal downtime + preventative maintenance. Delivering IT infrastructure deployment + upgrade projects with the support of the wider team. Liaising with 3rd party IT suppliers + updating IT documentation. Networking: TCP/IP, VLANs, Switches, Routers, Cisco, Meraki, Virtualisation (Nutanix), Microsoft NPS, Duo MFA + Rapid7. Advantageous Skills: Firewalls, Endpoint Backup/Security, Mimecast Email Security, Cloud File Server, Egnyte, Nasuni, Meraki WiFi, SD-WAN infrastructure.
Permanent - 3 Days per week in the Durham Office - Monday to Friday - Experience in a SOC role required The company: A thriving company in the Durham area is looking to expand its cybersecurity services for their large client base. They are on a journey of service excellence and are looking for proactive team players to join them in their growth. With an aim for technical excellence, this company offers strong progression and training opportunities, alongside the opportunity to work alongside some of the best in the industry. The role: As a Security Analyst, where you will play a pivotal role in developing and enhancing the SIEM and Endpoint Detection and Response platforms. You will be supporting the expanding SOC service and will play a pivotal role in defining what cyber excellence looks like. This role will progress into cyber security engineering and take the technical lead on cyber strategy. It's a great opportunity for someone working within a SOC environment, who wants to grow a team and leverage their own career. You will be automating as many L1 incidents as possible, and focusing on the more complex an interesting incidents that arise. Day to Day of the role: Assist in customer onboarding to the Security Operations Centre (SOC) and SIEM. Create and implement new detection rules for the SIEM. Analyse and respond to alerts from SIEM solutions, focusing on identifying unusual and anomalous behaviours within our information systems. Conduct proactive threat and vulnerability searches within our information systems. Collaborate with Incident Response team members to contain and resolve security incidents. Continuously enhance the security posture for both our organisation and our clients. Required Skills & Qualifications: Prior experience working in a Security Operations Centre. Demonstrable expertise with SIEM, EDR, and Vulnerability Scanning tools, preferably Microsoft Sentinel and Defender. Proficiency in developing SOC triage runbooks. Ability to set up data connectors and integrate with third-party APIs and applications. Experience in creating and implementing use cases for analytics and threat hunting. Skill in fine-tuning SIEM platforms to reduce false positives and enhance automation. Relevant certifications in the field of cybersecurity. Strong analytical abilities and effective problem-solving skills. Resilience under pressure and adeptness in prioritising workloads. Benefits: 27 Days Annual Leave Your birthday off 7% matched pension contribution Hybrid and flexible working options Annual pay reviews Enhanced sick pay benefit Car lease scheme Training programmes Progression plans Perk box membership 4 months full pay maternity leave And more! Next Steps? If you would like to know anything more about this role or even just want to hear what other Infrastructure, Cloud and Security positions I have that may also be a good match for you then please apply to this advert / or catch me on LinkedIn "Hayley Bee You must be fully eligible to work in the UK to apply to this position and be able to travel into office on occasion
May 15, 2024
Full time
Permanent - 3 Days per week in the Durham Office - Monday to Friday - Experience in a SOC role required The company: A thriving company in the Durham area is looking to expand its cybersecurity services for their large client base. They are on a journey of service excellence and are looking for proactive team players to join them in their growth. With an aim for technical excellence, this company offers strong progression and training opportunities, alongside the opportunity to work alongside some of the best in the industry. The role: As a Security Analyst, where you will play a pivotal role in developing and enhancing the SIEM and Endpoint Detection and Response platforms. You will be supporting the expanding SOC service and will play a pivotal role in defining what cyber excellence looks like. This role will progress into cyber security engineering and take the technical lead on cyber strategy. It's a great opportunity for someone working within a SOC environment, who wants to grow a team and leverage their own career. You will be automating as many L1 incidents as possible, and focusing on the more complex an interesting incidents that arise. Day to Day of the role: Assist in customer onboarding to the Security Operations Centre (SOC) and SIEM. Create and implement new detection rules for the SIEM. Analyse and respond to alerts from SIEM solutions, focusing on identifying unusual and anomalous behaviours within our information systems. Conduct proactive threat and vulnerability searches within our information systems. Collaborate with Incident Response team members to contain and resolve security incidents. Continuously enhance the security posture for both our organisation and our clients. Required Skills & Qualifications: Prior experience working in a Security Operations Centre. Demonstrable expertise with SIEM, EDR, and Vulnerability Scanning tools, preferably Microsoft Sentinel and Defender. Proficiency in developing SOC triage runbooks. Ability to set up data connectors and integrate with third-party APIs and applications. Experience in creating and implementing use cases for analytics and threat hunting. Skill in fine-tuning SIEM platforms to reduce false positives and enhance automation. Relevant certifications in the field of cybersecurity. Strong analytical abilities and effective problem-solving skills. Resilience under pressure and adeptness in prioritising workloads. Benefits: 27 Days Annual Leave Your birthday off 7% matched pension contribution Hybrid and flexible working options Annual pay reviews Enhanced sick pay benefit Car lease scheme Training programmes Progression plans Perk box membership 4 months full pay maternity leave And more! Next Steps? If you would like to know anything more about this role or even just want to hear what other Infrastructure, Cloud and Security positions I have that may also be a good match for you then please apply to this advert / or catch me on LinkedIn "Hayley Bee You must be fully eligible to work in the UK to apply to this position and be able to travel into office on occasion
About Happiest Minds Technologies Limited - Happiest Minds Technologies Limited (NSE: HAPPSTMNDS), a Mindful IT Company, enables digital transformation for enterprises and technology providers by delivering seamless customer experiences, business efficiency and actionable insights. We do this by leveraging a spectrum of disruptive technologies such as: artificial intelligence, blockchain, cloud, digital process automation, internet of things, robotics/drones, security, virtual/augmented reality, etc. Positioned as 'Born Digital . Born Agile', our capabilities span digital solutions, infrastructure, product engineering and security. We deliver these services across industry sectors such as automotive, BFSI, consumer packaged goods, e-commerce, edutech, engineering R&D, hi-tech, manufacturing, retail and travel/transportation/hospitality.A Great Place to Work-Certified company, Happiest Minds has its operations in the U.S., UK, Canada, Australia and Middle East. Role - Endpoint Monitoring Engineer Location - Remote We are looking for : Resource in London, UK specialised with endpoint monitoring especially with Zabbix. Work experience relating to monitoring is not limited to setting up the end point devices . It needs to have mention of work relating to maintaining, customizing, upgrading the monitoring infrastructure Candidate needs to have more experience, not only an end user of the monitoring system. Detailed Technical Competencies: Possesses knowledge and is adept at managing, configuring, and setting up Linux servers, with a preference for Ubuntu and CentOS. Experience in actively configuring, customizing, and implementing open-source monitoring systems like Nagios, Zabbix, and Grafana, must have hands-on involvement in their setup, not just passive or end user of the monitoring tool. Can independently set up, configure, or troubleshoot essential/core Linux applications such as Apache, MySQL/MariaDB/PostgreSQL, without reliance on external groups, such as the applications team. Has working knowledge of databases enough to be able to understand the database schema of the open source monitoring system and be able to make basic modifications to the database structure if needed Proficient in script writing and comprehension using Bash and PowerShell, with the capability to adapt and modify open-source scripts available publicly as needed. Exhibits resourcefulness in problem-solving, relying on online forums and communities rather than heavily depending on training or vendor support. Possesses knowledge of automation tools like Ansible and Terraform, with the ability to both set them up and create effective automation workflows. Possesses working knowledge of programming enough to be able to make modifications to the open source monitoring system Has experience making customized sensors for the open source monitoring system Possesses working knowledge of networking enough to be able to troubleshoot network issues related to the monitoring tool Possesses working knowledge of Active Directory and SMB enough to be able to integrate it with the monitoring tool.
May 15, 2024
Full time
About Happiest Minds Technologies Limited - Happiest Minds Technologies Limited (NSE: HAPPSTMNDS), a Mindful IT Company, enables digital transformation for enterprises and technology providers by delivering seamless customer experiences, business efficiency and actionable insights. We do this by leveraging a spectrum of disruptive technologies such as: artificial intelligence, blockchain, cloud, digital process automation, internet of things, robotics/drones, security, virtual/augmented reality, etc. Positioned as 'Born Digital . Born Agile', our capabilities span digital solutions, infrastructure, product engineering and security. We deliver these services across industry sectors such as automotive, BFSI, consumer packaged goods, e-commerce, edutech, engineering R&D, hi-tech, manufacturing, retail and travel/transportation/hospitality.A Great Place to Work-Certified company, Happiest Minds has its operations in the U.S., UK, Canada, Australia and Middle East. Role - Endpoint Monitoring Engineer Location - Remote We are looking for : Resource in London, UK specialised with endpoint monitoring especially with Zabbix. Work experience relating to monitoring is not limited to setting up the end point devices . It needs to have mention of work relating to maintaining, customizing, upgrading the monitoring infrastructure Candidate needs to have more experience, not only an end user of the monitoring system. Detailed Technical Competencies: Possesses knowledge and is adept at managing, configuring, and setting up Linux servers, with a preference for Ubuntu and CentOS. Experience in actively configuring, customizing, and implementing open-source monitoring systems like Nagios, Zabbix, and Grafana, must have hands-on involvement in their setup, not just passive or end user of the monitoring tool. Can independently set up, configure, or troubleshoot essential/core Linux applications such as Apache, MySQL/MariaDB/PostgreSQL, without reliance on external groups, such as the applications team. Has working knowledge of databases enough to be able to understand the database schema of the open source monitoring system and be able to make basic modifications to the database structure if needed Proficient in script writing and comprehension using Bash and PowerShell, with the capability to adapt and modify open-source scripts available publicly as needed. Exhibits resourcefulness in problem-solving, relying on online forums and communities rather than heavily depending on training or vendor support. Possesses knowledge of automation tools like Ansible and Terraform, with the ability to both set them up and create effective automation workflows. Possesses working knowledge of programming enough to be able to make modifications to the open source monitoring system Has experience making customized sensors for the open source monitoring system Possesses working knowledge of networking enough to be able to troubleshoot network issues related to the monitoring tool Possesses working knowledge of Active Directory and SMB enough to be able to integrate it with the monitoring tool.
Unlock Your Potential as an Infrastructure Engineer! Join Our Prestigious Defense Team! ? Are you an Infrastructure Specialist yearning for a new and exciting challenge? Look no further! We're on the lookout for dedicated Infrastructure Engineers to join our elite team providing third-line support at one of our most esteemed defense customer sites. Your expertise will shape the technological landscape at one of our outstanding defense secure sites. Tackle both hardware and software support on a large and dynamic secure site,supplying integration reports for new software and hardware while efficiently running software components distribution through Microsoft SCCM. Based Salisbury OR Portsmouth - Hybrid 2 days on site per week . You do need to be eligible for SC and DV Clearance What you'll be doing: Offer top-notch technical support on various client-side technologies, including Windows 10, Microsoft Office Suite, and diverse hardware devices Take charge of SCCM, Ivanti, and VMware environments, ensuring seamless application packaging, software updates, patch management, and endpoint security Collaborate with multi-functional IT teams to implement ground breaking technologies, policies, and procedures, improving the overall client experience Showcase your documentation skills by producing end-user documents and operational procedure documentation for service desk personnel Fix and resolve issues related to network connectivity, printing, and other IT-related problems Take part in after-hours support and maintenance activities, demonstrating your commitment to excellence What you'll bring: Microsoft SCCM Administration: Expertise in software distribution, OS deployment, and monthly patches 3rd line experience within a client-side support environment with an understanding of the business impact of problems on the customer Producing end-user documents and operational procedures Experience with Windows 10, Microsoft Office Suite, and various hardware devices. Knowledge of networking fundamentals is a must It would be great if you had: Technical accreditation (e.g., MCSE) is essential, and additional accreditation in other technology areas is a big plus Familiarity with application virtualization (e.g., APPV), VDI management and support, endpoint device control (Ivanti), secure remote access, and ITIL v3 If you're ready to elevate your career in a challenging yet exciting environment, apply now! Join us on this exciting journey, and let's shape the future of defense technology together If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: PermanentLocation: Salisbury or Portsmouth HybridSecurity Clearance Level: Eligible for SC and DVInternal Recruiter: JaneSalary: To £50K25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund Loved reading about this job and want to know more about us? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
May 15, 2024
Full time
Unlock Your Potential as an Infrastructure Engineer! Join Our Prestigious Defense Team! ? Are you an Infrastructure Specialist yearning for a new and exciting challenge? Look no further! We're on the lookout for dedicated Infrastructure Engineers to join our elite team providing third-line support at one of our most esteemed defense customer sites. Your expertise will shape the technological landscape at one of our outstanding defense secure sites. Tackle both hardware and software support on a large and dynamic secure site,supplying integration reports for new software and hardware while efficiently running software components distribution through Microsoft SCCM. Based Salisbury OR Portsmouth - Hybrid 2 days on site per week . You do need to be eligible for SC and DV Clearance What you'll be doing: Offer top-notch technical support on various client-side technologies, including Windows 10, Microsoft Office Suite, and diverse hardware devices Take charge of SCCM, Ivanti, and VMware environments, ensuring seamless application packaging, software updates, patch management, and endpoint security Collaborate with multi-functional IT teams to implement ground breaking technologies, policies, and procedures, improving the overall client experience Showcase your documentation skills by producing end-user documents and operational procedure documentation for service desk personnel Fix and resolve issues related to network connectivity, printing, and other IT-related problems Take part in after-hours support and maintenance activities, demonstrating your commitment to excellence What you'll bring: Microsoft SCCM Administration: Expertise in software distribution, OS deployment, and monthly patches 3rd line experience within a client-side support environment with an understanding of the business impact of problems on the customer Producing end-user documents and operational procedures Experience with Windows 10, Microsoft Office Suite, and various hardware devices. Knowledge of networking fundamentals is a must It would be great if you had: Technical accreditation (e.g., MCSE) is essential, and additional accreditation in other technology areas is a big plus Familiarity with application virtualization (e.g., APPV), VDI management and support, endpoint device control (Ivanti), secure remote access, and ITIL v3 If you're ready to elevate your career in a challenging yet exciting environment, apply now! Join us on this exciting journey, and let's shape the future of defense technology together If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: PermanentLocation: Salisbury or Portsmouth HybridSecurity Clearance Level: Eligible for SC and DVInternal Recruiter: JaneSalary: To £50K25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund Loved reading about this job and want to know more about us? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
Digital Workplace Engineer Location: North West London - Harrow, Hillingdon Application Deadline: 26 May 2024 Salary: £40,000 - £42,000 per annum Job Summary An exciting opportunity to join Certitude as a Digital Workplace Engineer as we continue to grow as London's leading adult social care provider.Salary: £40,000 - £42,000 per annumHours: 37.5 hoursJob Type: PermanentDepartment: ITLocation: Supporting boroughs in North West London / Occasional visit to Head Office Benefits - A stimulating work environment full of opportunities to learn and develop- 25 days' annual leave + bank holidays & enrolment onto a pension scheme- 24-hour Employee Assistance- Paid Enhanced DBS- Eye care vouchers & Perkbox (employee benefits platform - for wellbeing and discounts)- Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase About the role Our communities are important to us. We work in those communities to deliver the best support and care to people with learning disabilities and mental health conditions across London. To help us do this, we are delivering a digital transformation programme designed to support an ambitious forward strategy. Our digital strategy will deliver a cloud and application-based future with security and accessibility at the heart of it. This role will help to ensure our colleagues can work in an agile way with the appropriate applications and information and easily and securely access them.This role will act as a point of support escalation to colleagues, be expected to help embed modern applications across the organisation, work with our external partners to manage changes and updates and be able to support and communicate with a range of different stakeholders.The remit of this role is broad, covering all elements of our digital offering, including our applications, and our infrastructure, through to traditional desktop support. Experience of working in a structured support environment, being able to follow guidance and instructions and ensuring best practice is adhered to is imperative.Any experience in the health and social care industry would be of benefit.Duties will include but not limited to:- Implement, monitor, operate and support digital workplace technologies (endpoint hardware, software, services, and SaaS tools).- Support the establishment of computing configuration and operating standards in co-ordination with IT colleagues.- Act as a point of escalation for system queries from colleagues and users and become a subject matter expert on a range of systems.- To follow, manage, maintain, and update system documentation and security protocols.- Be an integral part of the IT support desk to deliver excellent levels of service. About you To be a Digital Workplace Engineer at Certitude, the following are essential: - Demonstrate ability to become a subject matter expert across our digital platform.- Working for an ITIL structured support desk and continuous service improvement.- Able to produce and review clear, concise documentation and support guidance.- Demonstrable experience supporting IT systems and platforms.About the Organisation We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours.Do you want to be a Digital Workplace Engineer at Certitude? Select the apply button shown, complete an application form and someone from the Recruitment Team will be in touch! If you have any questions, please email us.All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community. We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered. Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Community Development, Vulnerable People, Not for Profit, NFP, IT Support, Digital Workplace Engineer.This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
May 15, 2024
Full time
Digital Workplace Engineer Location: North West London - Harrow, Hillingdon Application Deadline: 26 May 2024 Salary: £40,000 - £42,000 per annum Job Summary An exciting opportunity to join Certitude as a Digital Workplace Engineer as we continue to grow as London's leading adult social care provider.Salary: £40,000 - £42,000 per annumHours: 37.5 hoursJob Type: PermanentDepartment: ITLocation: Supporting boroughs in North West London / Occasional visit to Head Office Benefits - A stimulating work environment full of opportunities to learn and develop- 25 days' annual leave + bank holidays & enrolment onto a pension scheme- 24-hour Employee Assistance- Paid Enhanced DBS- Eye care vouchers & Perkbox (employee benefits platform - for wellbeing and discounts)- Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase About the role Our communities are important to us. We work in those communities to deliver the best support and care to people with learning disabilities and mental health conditions across London. To help us do this, we are delivering a digital transformation programme designed to support an ambitious forward strategy. Our digital strategy will deliver a cloud and application-based future with security and accessibility at the heart of it. This role will help to ensure our colleagues can work in an agile way with the appropriate applications and information and easily and securely access them.This role will act as a point of support escalation to colleagues, be expected to help embed modern applications across the organisation, work with our external partners to manage changes and updates and be able to support and communicate with a range of different stakeholders.The remit of this role is broad, covering all elements of our digital offering, including our applications, and our infrastructure, through to traditional desktop support. Experience of working in a structured support environment, being able to follow guidance and instructions and ensuring best practice is adhered to is imperative.Any experience in the health and social care industry would be of benefit.Duties will include but not limited to:- Implement, monitor, operate and support digital workplace technologies (endpoint hardware, software, services, and SaaS tools).- Support the establishment of computing configuration and operating standards in co-ordination with IT colleagues.- Act as a point of escalation for system queries from colleagues and users and become a subject matter expert on a range of systems.- To follow, manage, maintain, and update system documentation and security protocols.- Be an integral part of the IT support desk to deliver excellent levels of service. About you To be a Digital Workplace Engineer at Certitude, the following are essential: - Demonstrate ability to become a subject matter expert across our digital platform.- Working for an ITIL structured support desk and continuous service improvement.- Able to produce and review clear, concise documentation and support guidance.- Demonstrable experience supporting IT systems and platforms.About the Organisation We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours.Do you want to be a Digital Workplace Engineer at Certitude? Select the apply button shown, complete an application form and someone from the Recruitment Team will be in touch! If you have any questions, please email us.All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community. We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered. Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Community Development, Vulnerable People, Not for Profit, NFP, IT Support, Digital Workplace Engineer.This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Denholm are delighted to be working with our financial services client on a great permanent opportunity for a Security Operations Engineer to join their team. This is a hybrid role - 2 days per week in Edinburgh office .The Security Operations Engineer is an integral part of the Security Operations team, responsible for support and optimisation of the Security Operations platform. This role presents an exciting opportunity to get involved in innovative projects designing security controls and delivering emerging security technologies. Strong knowledge of SIEM tooling is essential .Reporting to the Cyber Security Engineering Manager, you will help to deliver improvements across a number of our cyber security domains including; Security Data & Analytics, Security Automation, Incident Response and Threat Detection. Additionally, you will work closely with our Cyber Security Operation Centre and with other security functions as well as specialist 3rd party security suppliers and the global IT and business teams. Key Responsibilities: As a part of the Cyber Security Operations team, this role will support: Security Platform Optimisation, covering endpoint, network, cloud and logging technologies Security Orchestration Automation and Response, building security automation playbooks and integration's Security Data & Analytics, onboarding data and developing detection logic and analytics Essential Criteria: Demonstrable experience working in cyber security Experience supporting security tools, such as SOAR, SIEM, EDR, NGFW, CSPM, WAF, AV Industry recognised certifications such as Certified Splunk Architect, PCSAE, CISSP/CCSP, CEH or equivalent experience Experience working in a hybrid (on-prem/multi-cloud) environment. Knowledge of one or more scripting languages with experience in developing automation playbooks, scripts that interact with APIs and parsers for data engines. Understanding of microservices architecture, Kubernetes, Containers, CI/CD pipelines and DevSecOps Passion for security and self-development to keep up to date with the evolving threat and vulnerability landscape, new technologies and service improvements If you would like more information on this role, please get in touch to discuss.
May 15, 2024
Full time
Denholm are delighted to be working with our financial services client on a great permanent opportunity for a Security Operations Engineer to join their team. This is a hybrid role - 2 days per week in Edinburgh office .The Security Operations Engineer is an integral part of the Security Operations team, responsible for support and optimisation of the Security Operations platform. This role presents an exciting opportunity to get involved in innovative projects designing security controls and delivering emerging security technologies. Strong knowledge of SIEM tooling is essential .Reporting to the Cyber Security Engineering Manager, you will help to deliver improvements across a number of our cyber security domains including; Security Data & Analytics, Security Automation, Incident Response and Threat Detection. Additionally, you will work closely with our Cyber Security Operation Centre and with other security functions as well as specialist 3rd party security suppliers and the global IT and business teams. Key Responsibilities: As a part of the Cyber Security Operations team, this role will support: Security Platform Optimisation, covering endpoint, network, cloud and logging technologies Security Orchestration Automation and Response, building security automation playbooks and integration's Security Data & Analytics, onboarding data and developing detection logic and analytics Essential Criteria: Demonstrable experience working in cyber security Experience supporting security tools, such as SOAR, SIEM, EDR, NGFW, CSPM, WAF, AV Industry recognised certifications such as Certified Splunk Architect, PCSAE, CISSP/CCSP, CEH or equivalent experience Experience working in a hybrid (on-prem/multi-cloud) environment. Knowledge of one or more scripting languages with experience in developing automation playbooks, scripts that interact with APIs and parsers for data engines. Understanding of microservices architecture, Kubernetes, Containers, CI/CD pipelines and DevSecOps Passion for security and self-development to keep up to date with the evolving threat and vulnerability landscape, new technologies and service improvements If you would like more information on this role, please get in touch to discuss.
IT Infrastructure Engineer Derbyshire Permanent to £35,000 (DOE) + Benefits IT Infrastructure Engineer needed for a permanent career opportunity based near Derby. Start ideally in June/July 2024. A chance to join an established and growing business with scope to work remotely from home (WFH) on a part time hybrid basis. Benefits include: 25 days holiday (plus an extra day every 3 years) + Pension + Life Assurance + Medical Insurance + Training & Development + Flexible Benefits Scheme. Key skills, experience + tasks: IT Infrastructure Engineer needed to build, implement + support the live IT Infrastructure environment. Technical Environment: Windows Server 2016/2019, Active Directory (AD), DNS/DHCP, Group Policies, SCCM, O365 + Azure Cloud. Ensuring the smooth running of the IT infrastructure with minimal downtime + preventative maintenance. Delivering IT infrastructure deployment + upgrade projects with the support of the wider team. Liaising with 3rd party IT suppliers + updating IT documentation. Networking: TCP/IP, VLANs, Switches, Routers, Cisco, Meraki, Virtualisation (Nutanix), Microsoft NPS, Duo MFA + Rapid7. Advantageous Skills: Firewalls, Endpoint Backup/Security, Mimecast Email Security, Cloud File Server, Egnyte, Nasuni, Meraki WiFi, SD-WAN infrastructure.
May 15, 2024
Full time
IT Infrastructure Engineer Derbyshire Permanent to £35,000 (DOE) + Benefits IT Infrastructure Engineer needed for a permanent career opportunity based near Derby. Start ideally in June/July 2024. A chance to join an established and growing business with scope to work remotely from home (WFH) on a part time hybrid basis. Benefits include: 25 days holiday (plus an extra day every 3 years) + Pension + Life Assurance + Medical Insurance + Training & Development + Flexible Benefits Scheme. Key skills, experience + tasks: IT Infrastructure Engineer needed to build, implement + support the live IT Infrastructure environment. Technical Environment: Windows Server 2016/2019, Active Directory (AD), DNS/DHCP, Group Policies, SCCM, O365 + Azure Cloud. Ensuring the smooth running of the IT infrastructure with minimal downtime + preventative maintenance. Delivering IT infrastructure deployment + upgrade projects with the support of the wider team. Liaising with 3rd party IT suppliers + updating IT documentation. Networking: TCP/IP, VLANs, Switches, Routers, Cisco, Meraki, Virtualisation (Nutanix), Microsoft NPS, Duo MFA + Rapid7. Advantageous Skills: Firewalls, Endpoint Backup/Security, Mimecast Email Security, Cloud File Server, Egnyte, Nasuni, Meraki WiFi, SD-WAN infrastructure.
Summary of Role Head Resourcing are recruiting for an experienced Data Centre Services, SCCM Infrastructure Engineer to join the core infrastructure team within the Digital Technology function for an aerospace and defence company. Reporting to the Data Centre service manager you will be responsible for the management, maintenance and upkeep of the Core Data Centre technologies and information systems. This role is based in Livingston, Glenrothes or Harlow 2 days per week minimum on site. There is no sponsorship for this role and the applicant must have a British passport. Due to the nature of the role candidates who do not have a British passport can not be considered. Main Duties Setup and Manage Deployments using System Centre Configuration Manager (SCCM) and Active Directory. Provide support and in-depth troubleshooting of any issues related to SCCM (software deployments, automated builds patch management) Ensure adherence to best practices and integration processes Develop, build, test and maintain gold images containing operating system and core applications for distribution to virtual server and virtual desktop infrastructure, Ensure monitoring of Data Centre hardware and software for performance and capacity, ensuring responsiveness and availability of services are maintained. Identifies, plans, and drives maintenance tasks and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services Take part in service delivery processes including Incident management, Request management and Problem management. Perform 3rd party update configuration and management Be part of and out of hours in call support rota. Candidate Requirements: Proven experience as an SCCM Integration Engineer or similar role Experience in management of Microsoft Endpoint Manager, Configuration Manager (SCCM) infrastructure Experience with server builds, Images and automating patch management Virtualization (VMware), Datacentre Server and Storage platforms Ability to automate tasks in SCCM Ability to manage multiple tasks and meet deadlines Experience managing GPOs Experience with Active Directory Experience in large-scale and complex environments Benefits A salary of 50k - 60k Company pension that contributes up to 10.5% A bonus up to 4% 25 days holiday + public holidays 6 x salary life assurance
May 15, 2024
Full time
Summary of Role Head Resourcing are recruiting for an experienced Data Centre Services, SCCM Infrastructure Engineer to join the core infrastructure team within the Digital Technology function for an aerospace and defence company. Reporting to the Data Centre service manager you will be responsible for the management, maintenance and upkeep of the Core Data Centre technologies and information systems. This role is based in Livingston, Glenrothes or Harlow 2 days per week minimum on site. There is no sponsorship for this role and the applicant must have a British passport. Due to the nature of the role candidates who do not have a British passport can not be considered. Main Duties Setup and Manage Deployments using System Centre Configuration Manager (SCCM) and Active Directory. Provide support and in-depth troubleshooting of any issues related to SCCM (software deployments, automated builds patch management) Ensure adherence to best practices and integration processes Develop, build, test and maintain gold images containing operating system and core applications for distribution to virtual server and virtual desktop infrastructure, Ensure monitoring of Data Centre hardware and software for performance and capacity, ensuring responsiveness and availability of services are maintained. Identifies, plans, and drives maintenance tasks and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services Take part in service delivery processes including Incident management, Request management and Problem management. Perform 3rd party update configuration and management Be part of and out of hours in call support rota. Candidate Requirements: Proven experience as an SCCM Integration Engineer or similar role Experience in management of Microsoft Endpoint Manager, Configuration Manager (SCCM) infrastructure Experience with server builds, Images and automating patch management Virtualization (VMware), Datacentre Server and Storage platforms Ability to automate tasks in SCCM Ability to manage multiple tasks and meet deadlines Experience managing GPOs Experience with Active Directory Experience in large-scale and complex environments Benefits A salary of 50k - 60k Company pension that contributes up to 10.5% A bonus up to 4% 25 days holiday + public holidays 6 x salary life assurance
Job Title: 2nd Line IT Support Engineer Client Overview: I am recruiting a 2nd Line IT Support Engineer for a key client of mine, they want someone to be able to contribute significantly to delivering exceptional technical services to their external customers. Our client is a leader in providing innovative IT solutions and is committed to offering top-notch customer service. If you're passionate about technology, possess strong problem-solving skills, and thrive in a fast-paced environment, this opportunity is perfect for you. Role Description: As a 2nd Line IT Support Engineer, you will play a vital role in ensuring our client's external customers receive prompt and effective technical support. You will collaborate closely with clients to understand their unique needs and deliver customised solutions to enhance their IT infrastructure and operations. Key Responsibilities: Provide timely and professional responses to customer inquiries. Diagnose and resolve technical issues related to hardware and software. Perform system upgrades, installations, and configurations according to client requirements. Work closely with 1st line support to escalate and resolve complex technical issues. Offer training and guidance to clients on utilising IT systems efficiently. Maintain detailed documentation of support activities, solutions, and best practices. Requirements: Experience with Windows 10 and Windows 11 Proficiency in Microsoft 365 suite, including Exchange Online, SharePoint Online, and Teams administration. Understanding of PowerShell scripting - desirable Experience with Windows Server 2016, 2019, and newer versions. Familiarity with Microsoft Intune for mobile device management and endpoint security. Knowledge of Microsoft Azure services and administration. Experience in SharePoint administration. Ability to work with cloud-based technologies and implement best practices for scalability, security, and performance. Excellent problem-solving skills and the ability to analyse complex technical issues. Strong communication skills to interact effectively with clients and internal teams. Desirable - Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Azure Administrator Associate, or similar credentials are highly desirable. Benefits: Competitive compensation based on skills and experience. Opportunities for professional growth and career advancement. Flexible work arrangements and a supportive work environment. Comprehensive health and wellness benefits. Engaging projects and exposure to cutting-edge technologies. How to Apply: If you are enthusiastic about taking on this exciting role and making a meaningful impact, please apply using the button below.
May 15, 2024
Full time
Job Title: 2nd Line IT Support Engineer Client Overview: I am recruiting a 2nd Line IT Support Engineer for a key client of mine, they want someone to be able to contribute significantly to delivering exceptional technical services to their external customers. Our client is a leader in providing innovative IT solutions and is committed to offering top-notch customer service. If you're passionate about technology, possess strong problem-solving skills, and thrive in a fast-paced environment, this opportunity is perfect for you. Role Description: As a 2nd Line IT Support Engineer, you will play a vital role in ensuring our client's external customers receive prompt and effective technical support. You will collaborate closely with clients to understand their unique needs and deliver customised solutions to enhance their IT infrastructure and operations. Key Responsibilities: Provide timely and professional responses to customer inquiries. Diagnose and resolve technical issues related to hardware and software. Perform system upgrades, installations, and configurations according to client requirements. Work closely with 1st line support to escalate and resolve complex technical issues. Offer training and guidance to clients on utilising IT systems efficiently. Maintain detailed documentation of support activities, solutions, and best practices. Requirements: Experience with Windows 10 and Windows 11 Proficiency in Microsoft 365 suite, including Exchange Online, SharePoint Online, and Teams administration. Understanding of PowerShell scripting - desirable Experience with Windows Server 2016, 2019, and newer versions. Familiarity with Microsoft Intune for mobile device management and endpoint security. Knowledge of Microsoft Azure services and administration. Experience in SharePoint administration. Ability to work with cloud-based technologies and implement best practices for scalability, security, and performance. Excellent problem-solving skills and the ability to analyse complex technical issues. Strong communication skills to interact effectively with clients and internal teams. Desirable - Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Azure Administrator Associate, or similar credentials are highly desirable. Benefits: Competitive compensation based on skills and experience. Opportunities for professional growth and career advancement. Flexible work arrangements and a supportive work environment. Comprehensive health and wellness benefits. Engaging projects and exposure to cutting-edge technologies. How to Apply: If you are enthusiastic about taking on this exciting role and making a meaningful impact, please apply using the button below.
3rd Line Support Engineer - Kent- Onsite - £40-£45k + Excellent benefits & career development Overview: An excellent opportunity has arisen with an MSP in Kent for a 3rd Line Support Engineer you will be responsible for providing technical support in line with business requirements and processes. Providing proactive and reactive problem solving, conducting change management, project design and implementation, escalation points, monitoring, reporting and document generation. Role & Responsibilities: Working as part of the infrastructure Team, ensuring the delivery of day-to-day support to users, servers, network, applications, laptops, desktops, telephony, and virtual environments. Respond to service desk phone calls and tickets as needed Respond to ticket escalations from 1st & 2nd line queues Contribute to the maintenance and documentation of infrastructure Undertake change management of systems Undertake project design and implementation Monitor and design system monitoring tools Contribute to infrastructure reporting Provide an escalation point for out-of-hours and weekend coverage Generation of scripts & deployments Essential Skills & Experience: Ability to prioritise and manage multiple tasks 2+ Years experience of 3rd line IT Support ITIL framework understanding Strong customer relationship skills Strong working knowledge of Microsoft Server environments and Office 365 solutions including Azure Active Directory and Endpoint Manager Strong Microsoft product support skills Networking Skills Cloud System management Desirable: MSP background highly beneficial Package: £40-£45k depending on skills & experience 25 days annual leave + bank holiday Pension Scheme L&D Career development plan + training courses Fully onsite + client visits when required Monday-Friday 8:30am-5:30pm No shift pattern but rota for critical line cover which you receive a weekly bonus for (optional) Shift Allocation, out of hours and weekend escalation point Out of works hours work paid at 1.5
May 15, 2024
Full time
3rd Line Support Engineer - Kent- Onsite - £40-£45k + Excellent benefits & career development Overview: An excellent opportunity has arisen with an MSP in Kent for a 3rd Line Support Engineer you will be responsible for providing technical support in line with business requirements and processes. Providing proactive and reactive problem solving, conducting change management, project design and implementation, escalation points, monitoring, reporting and document generation. Role & Responsibilities: Working as part of the infrastructure Team, ensuring the delivery of day-to-day support to users, servers, network, applications, laptops, desktops, telephony, and virtual environments. Respond to service desk phone calls and tickets as needed Respond to ticket escalations from 1st & 2nd line queues Contribute to the maintenance and documentation of infrastructure Undertake change management of systems Undertake project design and implementation Monitor and design system monitoring tools Contribute to infrastructure reporting Provide an escalation point for out-of-hours and weekend coverage Generation of scripts & deployments Essential Skills & Experience: Ability to prioritise and manage multiple tasks 2+ Years experience of 3rd line IT Support ITIL framework understanding Strong customer relationship skills Strong working knowledge of Microsoft Server environments and Office 365 solutions including Azure Active Directory and Endpoint Manager Strong Microsoft product support skills Networking Skills Cloud System management Desirable: MSP background highly beneficial Package: £40-£45k depending on skills & experience 25 days annual leave + bank holiday Pension Scheme L&D Career development plan + training courses Fully onsite + client visits when required Monday-Friday 8:30am-5:30pm No shift pattern but rota for critical line cover which you receive a weekly bonus for (optional) Shift Allocation, out of hours and weekend escalation point Out of works hours work paid at 1.5