Repton School
Repton School, Willington Road, Repton, Derby, UK
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
Oct 02, 2023
Full time
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
About us:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.
At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.
The role:
You will be responsible for the delivery of high-quality Data Analytics apprenticeship training and assessment on our work-based learning contract.
37 hours per week
Permanent
£31,498 - £36,642 per annum
Jubilee Court, Swansea, SA5
Key Responsibilities:
Plan and deliver training and assessments across a range of courses ensuring schemes/records of work, assignment schedules, are appropriate to the syllabus content and awarding body standards
Work with customers in industry to maintain and build relationships and to secure contracts with existing and new organisations
Meet regularly with learners as determined by the programme delivery to establish and maintain monitoring and review arrangements for students undertaking training.
About you:
Level 4 qualification or equivalent in Data Analytics
Commercial knowledge, experience and understanding of industry, including training needs
Creative, innovative and enthusiastic
Benefits for you:
28 days annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
Free Parking
A Local Government Pension Scheme with an average employer contribution of 21% (2023)
Free annual subscription to the Headspace Mindfulness app
Discounted study opportunities on College programmes
Hybrid Working
View more benefits here: https://www.gcs.ac.uk/recruitment/benefits-and-wellbeing
We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We particularly welcome applications from groups currently underrepresented within our organisation.
If you wish to continue your application journey using Welsh Language, please visit our Cymraeg site. We encourage Welsh Language applications as we recognise the importance of delivering services in Welsh, and the need to grow our bilingual workforce.
Gower College Swansea is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. Appointments are subject to an enhanced DBS check and require registration with the Education Workforce Council for Wales.
Appointments will normally be made to the bottom of the salary scale with annual increments on 1st August each year (subject to a start date before 1st February).
May 15, 2023
Full time
About us:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.
At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.
The role:
You will be responsible for the delivery of high-quality Data Analytics apprenticeship training and assessment on our work-based learning contract.
37 hours per week
Permanent
£31,498 - £36,642 per annum
Jubilee Court, Swansea, SA5
Key Responsibilities:
Plan and deliver training and assessments across a range of courses ensuring schemes/records of work, assignment schedules, are appropriate to the syllabus content and awarding body standards
Work with customers in industry to maintain and build relationships and to secure contracts with existing and new organisations
Meet regularly with learners as determined by the programme delivery to establish and maintain monitoring and review arrangements for students undertaking training.
About you:
Level 4 qualification or equivalent in Data Analytics
Commercial knowledge, experience and understanding of industry, including training needs
Creative, innovative and enthusiastic
Benefits for you:
28 days annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
Free Parking
A Local Government Pension Scheme with an average employer contribution of 21% (2023)
Free annual subscription to the Headspace Mindfulness app
Discounted study opportunities on College programmes
Hybrid Working
View more benefits here: https://www.gcs.ac.uk/recruitment/benefits-and-wellbeing
We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We particularly welcome applications from groups currently underrepresented within our organisation.
If you wish to continue your application journey using Welsh Language, please visit our Cymraeg site. We encourage Welsh Language applications as we recognise the importance of delivering services in Welsh, and the need to grow our bilingual workforce.
Gower College Swansea is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. Appointments are subject to an enhanced DBS check and require registration with the Education Workforce Council for Wales.
Appointments will normally be made to the bottom of the salary scale with annual increments on 1st August each year (subject to a start date before 1st February).
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Contact Centre Solution Architect - kore.ai Whitehall Resources require a Contact Centre Solution Architect to work with a key client on an initial 6 week contract. *This role is fully remote. *This role will require the successful candidate to work through an FCSA accredited umbrella company. Contact Centre Solution Architect - kore.ai Job Description: As a Contact Center Solution Architect, you will be responsible for designing and implementing end-to-end contact center solutions that meet the business requirements and objectives of our organization. You will work closely with stakeholders to understand their needs, assess technology options, and architect solutions that optimize performance, scalability, and customer experience. Responsibilities: Solution Design and Architecture: * Collaborate with stakeholders to gather and analyze business requirements for contact center solutions. * Strategic Solution Design: Lead the design and architecture of complex conversational AI solutions using Kore.ai's platform, considering long-term scalability, performance, and maintainability. * Design and architect scalable, reliable, and cost-effective contact center solutions that meet business objectives and align with industry best practices. * Define system architecture, integration points, data flows, and technical specifications for contact center components including IVR, ACD, CRM, workforce management, reporting, and analytics. Technology Evaluation and Selection: * Evaluate and recommend contact center technologies, platforms, and vendors based on business requirements, technical capabilities, and industry standards. * Conduct proof-of-concept (POC) projects and technology assessments to validate feasibility and performance of proposed solutions. Integration and Implementation: * Define integration requirements and strategies for connecting contact center solutions with existing systems, applications, and third-party services. * Collaborate with internal IT teams, vendors, and partners to implement and configure contact center solutions, ensuring seamless integration and alignment with business processes. Performance Optimization and Scalability: * Identify opportunities to optimize performance, scalability, and efficiency of contact center solutions through system tuning, load balancing, and capacity planning. * Conduct performance testing and optimization activities to ensure contact center solutions meet performance requirements under varying workloads and conditions. Security and Compliance: * Ensure contact center solutions adhere to security standards, regulatory requirements, and compliance guidelines such as PCI DSS, GDPR, HIPAA, and SOC 2. * Define security controls, encryption methods, access policies, and audit trails to protect sensitive customer data and ensure data privacy. * Documentation and Knowledge Sharing: * Document solution architecture, design decisions, configurations, and technical specifications. * Provide guidance, training, and knowledge transfer to internal teams and stakeholders on contact center technologies, best practices, and implementation methodologies. Skills and qualifications: * Bachelor's or master's degree in computer science, Information Technology, or related field. * 15+ Years of Experience: Extensive experience in software development, architecture, and solution design, with a focus on conversational AI, chatbots, and related technologies. * Expertise: Deep knowledge and hands-on experience with Kore.ai's platform, including its features, capabilities, APIs, and integrations. * In-depth knowledge of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR, CRM). * Hands-on experience with contact center platforms such as Genesys, Avaya, Cisco, Twilio, or Amazon Connect. * Strong understanding of cloud computing platforms (eg, AWS, Azure, Google Cloud) and cloud-based contact center solutions. * Proficiency in system integration techniques, APIs, web services, and Middleware technologies. * Excellent communication, collaboration, and stakeholder management skills. * Ability to lead and influence cross-functional teams in a dynamic, fast-paced environment. Preferred Qualifications: * Certification in relevant areas such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or equivalent. * Experience with Agile or DevOps methodologies for software development and deployment. * Knowledge of emerging contact center trends and technologies such as AI, chatbots, speech analytics, and omnichannel engagement. * Experience in industries such as telecommunications, finance, healthcare, or retail with complex contact center requirements. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
May 02, 2024
Contractor
Contact Centre Solution Architect - kore.ai Whitehall Resources require a Contact Centre Solution Architect to work with a key client on an initial 6 week contract. *This role is fully remote. *This role will require the successful candidate to work through an FCSA accredited umbrella company. Contact Centre Solution Architect - kore.ai Job Description: As a Contact Center Solution Architect, you will be responsible for designing and implementing end-to-end contact center solutions that meet the business requirements and objectives of our organization. You will work closely with stakeholders to understand their needs, assess technology options, and architect solutions that optimize performance, scalability, and customer experience. Responsibilities: Solution Design and Architecture: * Collaborate with stakeholders to gather and analyze business requirements for contact center solutions. * Strategic Solution Design: Lead the design and architecture of complex conversational AI solutions using Kore.ai's platform, considering long-term scalability, performance, and maintainability. * Design and architect scalable, reliable, and cost-effective contact center solutions that meet business objectives and align with industry best practices. * Define system architecture, integration points, data flows, and technical specifications for contact center components including IVR, ACD, CRM, workforce management, reporting, and analytics. Technology Evaluation and Selection: * Evaluate and recommend contact center technologies, platforms, and vendors based on business requirements, technical capabilities, and industry standards. * Conduct proof-of-concept (POC) projects and technology assessments to validate feasibility and performance of proposed solutions. Integration and Implementation: * Define integration requirements and strategies for connecting contact center solutions with existing systems, applications, and third-party services. * Collaborate with internal IT teams, vendors, and partners to implement and configure contact center solutions, ensuring seamless integration and alignment with business processes. Performance Optimization and Scalability: * Identify opportunities to optimize performance, scalability, and efficiency of contact center solutions through system tuning, load balancing, and capacity planning. * Conduct performance testing and optimization activities to ensure contact center solutions meet performance requirements under varying workloads and conditions. Security and Compliance: * Ensure contact center solutions adhere to security standards, regulatory requirements, and compliance guidelines such as PCI DSS, GDPR, HIPAA, and SOC 2. * Define security controls, encryption methods, access policies, and audit trails to protect sensitive customer data and ensure data privacy. * Documentation and Knowledge Sharing: * Document solution architecture, design decisions, configurations, and technical specifications. * Provide guidance, training, and knowledge transfer to internal teams and stakeholders on contact center technologies, best practices, and implementation methodologies. Skills and qualifications: * Bachelor's or master's degree in computer science, Information Technology, or related field. * 15+ Years of Experience: Extensive experience in software development, architecture, and solution design, with a focus on conversational AI, chatbots, and related technologies. * Expertise: Deep knowledge and hands-on experience with Kore.ai's platform, including its features, capabilities, APIs, and integrations. * In-depth knowledge of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR, CRM). * Hands-on experience with contact center platforms such as Genesys, Avaya, Cisco, Twilio, or Amazon Connect. * Strong understanding of cloud computing platforms (eg, AWS, Azure, Google Cloud) and cloud-based contact center solutions. * Proficiency in system integration techniques, APIs, web services, and Middleware technologies. * Excellent communication, collaboration, and stakeholder management skills. * Ability to lead and influence cross-functional teams in a dynamic, fast-paced environment. Preferred Qualifications: * Certification in relevant areas such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or equivalent. * Experience with Agile or DevOps methodologies for software development and deployment. * Knowledge of emerging contact center trends and technologies such as AI, chatbots, speech analytics, and omnichannel engagement. * Experience in industries such as telecommunications, finance, healthcare, or retail with complex contact center requirements. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
London Stock Exchange Group
Nottingham, Nottinghamshire
Job Description OVERVIEW We are seeking a Director to lead Risk Entity Screening, our flagship product that is aimed at protecting our customers from crime, corruption and other business risks. This is a very exciting opportunity to join a business in an innovative and constantly evolving industry. This role will partner with product and proposition management, and architecture to ensure alignment with the technical and business strategy and will provide thought leadership in the area of cloud, databases, AI/ML and analytics in order to evolve our Risk portfolio through technical advancement and innovation. The role will also partner with internal technology partners to ensure alignment with the platform vision and with the PMO and Finance teams to ensure alignment with corporate strategy and with communications and capability management to evangelize the Risk assets. Job description The goals of this role are: Lead development of the Risk Screening Products and services. Lead all propositions for Risk Screening in order to meet ongoing business needs. Ensure high levels of service, quality, security and performance are consistently met. Where necessary, target debt in these areas and prioritise appropriately alongside feature delivery. Drive innovations to manage growing volumes that reduce cost and TTM . Support business teams for client presentations and strategy updates Drive innovation and differentiation to better address current and future needs within the Risk domain. Drive organisational efficiencies in alignment with corporate strategies around headcount, location and leveraging of corporate assets. Take responsibility for vendor management engagement and governance, including cost controls, service excellence and long-term relationships. Drive continued program of service improvement for the performance and availability of Risk Screening products and manage changing expectations around security, privacy, and data residency. Drive teams to deliver quality products on time, following Agile software development practices. Proactively seek partnerships and collaborate with cross-functional product development teams to define software strategy and shared roadmaps. Foster a high-performance management team through coaching, engagement, and performance management. Nurture a culture of quality, accountability, collaboration, continuous improvement, and data-driven decision making. Constantly inspect and adapt processes and standards to meet customer demands. Work with all business areas to target shared pain points and maximise the efficiency of your engineering team. QUALIFICATIONS Knowledge, Skills, Experience and Attitude: You are: A highly innovative individual with technical skills, excellent communication skills and global management experience An energetic team player who can be effective across a matrixed organization A leader by example who demonstrate consistent high standards and can empower your managers and teams to do the same. Enjoy working with many stakeholders and is great at juggling priorities to make the maximum impact for our customers. Have a strong track record of performance and be tenacious in your own development. Enjoy participating in both business and technical conversations that will help move our Risk products forward. Enjoy driving the creation of technical solutions that meet our customer needs and be at ease owning the delivery of making those solutions happen in collaboration with business unit technology teams and our own engineering teams. Take pride in delivering solutions and constantly looking for opportunities to innovate and improve. Understand the importance of building strong partnerships internally and externally and acting with integrity to uphold our cultural values. You have: Degree level qualification, preferably in Computer Science or related field 15+ years of experience managing large scale global systems and teams. Experience with Java, and Cloud technologies Experience managing geographically dispersed teams, in a matrixed organization. Comfortable working in a multi-location multi time zone environment, with remote stake holders and dependent teams Experience working across multiple functional disciplines, including security, compliance, legal, and other engineering functional teams. Strong communication and presentation skills including the ability to build relationships and effectively communicate across all management and organizational levels. Proven organizational skills; Ability to multi-task; Value and detail oriented with demonstrated ability to deliver on commitments. Excellent analytical and problem-solving skills Accomplished at relationship building across business, technology, finance, and other key stakeholder domains. Ability to work in a fast-paced, sometimes stressful environment managing multiple projects with strict deadlines. Demonstrated program management skills including planning and budgeting; working knowledge of project management methodology and software preferred but not required. Experience of working with ML/AI technologies would be beneficial. Impressive benefits? Of course. We support our colleagues' health and wellbeing with inclusive benefits. So that's support for physical, financial, mental and environmental health, paid time off to volunteer, consumer discounts & savings and so much more. All of which are tailored to your needs and may vary by location. For more details talk to your recruiter. As a global business, Refinitiv relies on diversity of culture and thought to deliver on our goals. Therefore, we seek hardworking, qualified employees in all our operations around the world-regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Refinitiv is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. Refinitiv makes reasonable accommodations for applicants and employees with disabilities. If an accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us to request an accommodation. A full list of our office locations and contact information can be found at: Refinitiv Office Locations . Be the breakthrough, activate your future and shape ours. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
May 02, 2024
Full time
Job Description OVERVIEW We are seeking a Director to lead Risk Entity Screening, our flagship product that is aimed at protecting our customers from crime, corruption and other business risks. This is a very exciting opportunity to join a business in an innovative and constantly evolving industry. This role will partner with product and proposition management, and architecture to ensure alignment with the technical and business strategy and will provide thought leadership in the area of cloud, databases, AI/ML and analytics in order to evolve our Risk portfolio through technical advancement and innovation. The role will also partner with internal technology partners to ensure alignment with the platform vision and with the PMO and Finance teams to ensure alignment with corporate strategy and with communications and capability management to evangelize the Risk assets. Job description The goals of this role are: Lead development of the Risk Screening Products and services. Lead all propositions for Risk Screening in order to meet ongoing business needs. Ensure high levels of service, quality, security and performance are consistently met. Where necessary, target debt in these areas and prioritise appropriately alongside feature delivery. Drive innovations to manage growing volumes that reduce cost and TTM . Support business teams for client presentations and strategy updates Drive innovation and differentiation to better address current and future needs within the Risk domain. Drive organisational efficiencies in alignment with corporate strategies around headcount, location and leveraging of corporate assets. Take responsibility for vendor management engagement and governance, including cost controls, service excellence and long-term relationships. Drive continued program of service improvement for the performance and availability of Risk Screening products and manage changing expectations around security, privacy, and data residency. Drive teams to deliver quality products on time, following Agile software development practices. Proactively seek partnerships and collaborate with cross-functional product development teams to define software strategy and shared roadmaps. Foster a high-performance management team through coaching, engagement, and performance management. Nurture a culture of quality, accountability, collaboration, continuous improvement, and data-driven decision making. Constantly inspect and adapt processes and standards to meet customer demands. Work with all business areas to target shared pain points and maximise the efficiency of your engineering team. QUALIFICATIONS Knowledge, Skills, Experience and Attitude: You are: A highly innovative individual with technical skills, excellent communication skills and global management experience An energetic team player who can be effective across a matrixed organization A leader by example who demonstrate consistent high standards and can empower your managers and teams to do the same. Enjoy working with many stakeholders and is great at juggling priorities to make the maximum impact for our customers. Have a strong track record of performance and be tenacious in your own development. Enjoy participating in both business and technical conversations that will help move our Risk products forward. Enjoy driving the creation of technical solutions that meet our customer needs and be at ease owning the delivery of making those solutions happen in collaboration with business unit technology teams and our own engineering teams. Take pride in delivering solutions and constantly looking for opportunities to innovate and improve. Understand the importance of building strong partnerships internally and externally and acting with integrity to uphold our cultural values. You have: Degree level qualification, preferably in Computer Science or related field 15+ years of experience managing large scale global systems and teams. Experience with Java, and Cloud technologies Experience managing geographically dispersed teams, in a matrixed organization. Comfortable working in a multi-location multi time zone environment, with remote stake holders and dependent teams Experience working across multiple functional disciplines, including security, compliance, legal, and other engineering functional teams. Strong communication and presentation skills including the ability to build relationships and effectively communicate across all management and organizational levels. Proven organizational skills; Ability to multi-task; Value and detail oriented with demonstrated ability to deliver on commitments. Excellent analytical and problem-solving skills Accomplished at relationship building across business, technology, finance, and other key stakeholder domains. Ability to work in a fast-paced, sometimes stressful environment managing multiple projects with strict deadlines. Demonstrated program management skills including planning and budgeting; working knowledge of project management methodology and software preferred but not required. Experience of working with ML/AI technologies would be beneficial. Impressive benefits? Of course. We support our colleagues' health and wellbeing with inclusive benefits. So that's support for physical, financial, mental and environmental health, paid time off to volunteer, consumer discounts & savings and so much more. All of which are tailored to your needs and may vary by location. For more details talk to your recruiter. As a global business, Refinitiv relies on diversity of culture and thought to deliver on our goals. Therefore, we seek hardworking, qualified employees in all our operations around the world-regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Refinitiv is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. Refinitiv makes reasonable accommodations for applicants and employees with disabilities. If an accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us to request an accommodation. A full list of our office locations and contact information can be found at: Refinitiv Office Locations . Be the breakthrough, activate your future and shape ours. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Company Description Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes. It's up to us in L&G Group functions - which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we're helping to improve our customers' lives, and contributing to the success of the business every day. Job Description We're looking for a Head of Infrastructure Engineering to join us in either London or Hove. You'll lead the cadre of Infrastructure Engineers that build, deploy and maintain the Infrastructure Products that underpin our application services on which our business depends. This is a key role that will bring together best thinking and practice from the technology industry and apply it to the needs and strategy of the L&G Businesses. The direction of travel is from traditional infrastructure to standardised and industrialised Infrastructure platform products, defined in code and delivered across hybrid cloud platforms. You'll also lead the adoption and maturing of Agile delivery practices by the Infrastructure Engineers - and ensure the development of the technical engineering capabilities necessary to deliver and maintain the required infrastructure products. What you'll be doing Strategy Accountability - Leading the definition and evolution of an Infrastructure Engineering strategy and aligning to the wider Group Technology North Star, divisional strategic roadmaps, and industry standard best practices to ensure our infrastructure products & practices are enablers to the wider L&G strategic goals Operational Management & Governance - Taking accountability of Infrastructure Engineering operations, ensuring the Infrastructure Products are reliable, accessible, and compliant to the L&G Technology & InfoSec Risk Management frameworks. Management of Infrastructure Engineering costs, optimised for maximum value to support business sustainability & growth Ways of Working - Leading organisational consistency of DevSecOps supporting a common orchestration pipeline so that complexity is reduced, enabling enterprise efficiency, scalability, and sustainability. Driving and role modelling agile mindset and methodology, embedding a culture of collaboration, continuous improvement and transparency across the infrastructure engineering community, promoting the reduction of hand-offs and automation to increase velocity and quality Resourcing Strategy - Defining the Infrastructure Engineering resourcing strategy that incorporates a hybrid sourcing model (in/outsource, augment) so product teams are resourced appropriately with skilled resources, which can be flexed to support business demand. Promoting and enabling Infrastructure Engineering skills growth, to advance and retain our in-house Infrastructure Engineering specialist capabilities Industry Trends - Having visibility of emerging Infrastructure Engineering trends and assessing them to determine suitability and alignment within L&G so that we continually innovate our infrastructure products, ensuring our roadmaps incorporate the adoption of suitable emerging trends Qualifications What we're looking for You'll be well versed in running Agile Infrastructure Engineering teams Experience of deploying Platform Engineering capabilities An in-depth understanding of Agile and DevSecOps methodologies, technical understanding of products and their life cycles, and up-to-date knowledge on industry standards and best practices Knowledge of business models, operating models, financial models, budgeting, and risk management Knowledge of business ecosystems, SaaS, IaaS, PaaS, SOA, API, open data, micro services, event driven IT and predictive analytics and business intelligence/analytics Knowledge of Infrastructure technologies, including Data, Voice, Identity Management, Storage, Mainframe, and databases Additional Information When you commit to Legal & General, we'll commit to you too. That means we'll recognise and reward your hard work, your performance and your contribution. If you join us, you'll get access to some great benefits, including private medical insurance, 30 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You'll receive a car allowance of 12% of your annual salary, and you can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We're also proud to offer competitive family leave. You'll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of - both for our own products and at a range of high street stores and online offerings. Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you're open to find out more, we'd love to hear from you.
May 02, 2024
Full time
Company Description Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes. It's up to us in L&G Group functions - which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we're helping to improve our customers' lives, and contributing to the success of the business every day. Job Description We're looking for a Head of Infrastructure Engineering to join us in either London or Hove. You'll lead the cadre of Infrastructure Engineers that build, deploy and maintain the Infrastructure Products that underpin our application services on which our business depends. This is a key role that will bring together best thinking and practice from the technology industry and apply it to the needs and strategy of the L&G Businesses. The direction of travel is from traditional infrastructure to standardised and industrialised Infrastructure platform products, defined in code and delivered across hybrid cloud platforms. You'll also lead the adoption and maturing of Agile delivery practices by the Infrastructure Engineers - and ensure the development of the technical engineering capabilities necessary to deliver and maintain the required infrastructure products. What you'll be doing Strategy Accountability - Leading the definition and evolution of an Infrastructure Engineering strategy and aligning to the wider Group Technology North Star, divisional strategic roadmaps, and industry standard best practices to ensure our infrastructure products & practices are enablers to the wider L&G strategic goals Operational Management & Governance - Taking accountability of Infrastructure Engineering operations, ensuring the Infrastructure Products are reliable, accessible, and compliant to the L&G Technology & InfoSec Risk Management frameworks. Management of Infrastructure Engineering costs, optimised for maximum value to support business sustainability & growth Ways of Working - Leading organisational consistency of DevSecOps supporting a common orchestration pipeline so that complexity is reduced, enabling enterprise efficiency, scalability, and sustainability. Driving and role modelling agile mindset and methodology, embedding a culture of collaboration, continuous improvement and transparency across the infrastructure engineering community, promoting the reduction of hand-offs and automation to increase velocity and quality Resourcing Strategy - Defining the Infrastructure Engineering resourcing strategy that incorporates a hybrid sourcing model (in/outsource, augment) so product teams are resourced appropriately with skilled resources, which can be flexed to support business demand. Promoting and enabling Infrastructure Engineering skills growth, to advance and retain our in-house Infrastructure Engineering specialist capabilities Industry Trends - Having visibility of emerging Infrastructure Engineering trends and assessing them to determine suitability and alignment within L&G so that we continually innovate our infrastructure products, ensuring our roadmaps incorporate the adoption of suitable emerging trends Qualifications What we're looking for You'll be well versed in running Agile Infrastructure Engineering teams Experience of deploying Platform Engineering capabilities An in-depth understanding of Agile and DevSecOps methodologies, technical understanding of products and their life cycles, and up-to-date knowledge on industry standards and best practices Knowledge of business models, operating models, financial models, budgeting, and risk management Knowledge of business ecosystems, SaaS, IaaS, PaaS, SOA, API, open data, micro services, event driven IT and predictive analytics and business intelligence/analytics Knowledge of Infrastructure technologies, including Data, Voice, Identity Management, Storage, Mainframe, and databases Additional Information When you commit to Legal & General, we'll commit to you too. That means we'll recognise and reward your hard work, your performance and your contribution. If you join us, you'll get access to some great benefits, including private medical insurance, 30 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You'll receive a car allowance of 12% of your annual salary, and you can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We're also proud to offer competitive family leave. You'll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of - both for our own products and at a range of high street stores and online offerings. Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you're open to find out more, we'd love to hear from you.
Company Description Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes. It's up to us in L&G Group functions - which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we're helping to improve our customers' lives, and contributing to the success of the business every day. Job Description We're looking for a Head of Infrastructure Engineering to join us in either London or Hove. You'll lead the cadre of Infrastructure Engineers that build, deploy and maintain the Infrastructure Products that underpin our application services on which our business depends. This is a key role that will bring together best thinking and practice from the technology industry and apply it to the needs and strategy of the L&G Businesses. The direction of travel is from traditional infrastructure to standardised and industrialised Infrastructure platform products, defined in code and delivered across hybrid cloud platforms. You'll also lead the adoption and maturing of Agile delivery practices by the Infrastructure Engineers - and ensure the development of the technical engineering capabilities necessary to deliver and maintain the required infrastructure products. What you'll be doing Strategy Accountability - Leading the definition and evolution of an Infrastructure Engineering strategy and aligning to the wider Group Technology North Star, divisional strategic roadmaps, and industry standard best practices to ensure our infrastructure products & practices are enablers to the wider L&G strategic goals Operational Management & Governance - Taking accountability of Infrastructure Engineering operations, ensuring the Infrastructure Products are reliable, accessible, and compliant to the L&G Technology & InfoSec Risk Management frameworks. Management of Infrastructure Engineering costs, optimised for maximum value to support business sustainability & growth Ways of Working - Leading organisational consistency of DevSecOps supporting a common orchestration pipeline so that complexity is reduced, enabling enterprise efficiency, scalability, and sustainability. Driving and role modelling agile mindset and methodology, embedding a culture of collaboration, continuous improvement and transparency across the infrastructure engineering community, promoting the reduction of hand-offs and automation to increase velocity and quality Resourcing Strategy - Defining the Infrastructure Engineering resourcing strategy that incorporates a hybrid sourcing model (in/outsource, augment) so product teams are resourced appropriately with skilled resources, which can be flexed to support business demand. Promoting and enabling Infrastructure Engineering skills growth, to advance and retain our in-house Infrastructure Engineering specialist capabilities Industry Trends - Having visibility of emerging Infrastructure Engineering trends and assessing them to determine suitability and alignment within L&G so that we continually innovate our infrastructure products, ensuring our roadmaps incorporate the adoption of suitable emerging trends Qualifications What we're looking for You'll be well versed in running Agile Infrastructure Engineering teams Experience of deploying Platform Engineering capabilities An in-depth understanding of Agile and DevSecOps methodologies, technical understanding of products and their life cycles, and up-to-date knowledge on industry standards and best practices Knowledge of business models, operating models, financial models, budgeting, and risk management Knowledge of business ecosystems, SaaS, IaaS, PaaS, SOA, API, open data, micro services, event driven IT and predictive analytics and business intelligence/analytics Knowledge of Infrastructure technologies, including Data, Voice, Identity Management, Storage, Mainframe, and databases Additional Information When you commit to Legal & General, we'll commit to you too. That means we'll recognise and reward your hard work, your performance and your contribution. If you join us, you'll get access to some great benefits, including private medical insurance, 30 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You'll receive a car allowance of 12% of your annual salary, and you can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We're also proud to offer competitive family leave. You'll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of - both for our own products and at a range of high street stores and online offerings. Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you're open to find out more, we'd love to hear from you.
May 02, 2024
Full time
Company Description Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes. It's up to us in L&G Group functions - which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we're helping to improve our customers' lives, and contributing to the success of the business every day. Job Description We're looking for a Head of Infrastructure Engineering to join us in either London or Hove. You'll lead the cadre of Infrastructure Engineers that build, deploy and maintain the Infrastructure Products that underpin our application services on which our business depends. This is a key role that will bring together best thinking and practice from the technology industry and apply it to the needs and strategy of the L&G Businesses. The direction of travel is from traditional infrastructure to standardised and industrialised Infrastructure platform products, defined in code and delivered across hybrid cloud platforms. You'll also lead the adoption and maturing of Agile delivery practices by the Infrastructure Engineers - and ensure the development of the technical engineering capabilities necessary to deliver and maintain the required infrastructure products. What you'll be doing Strategy Accountability - Leading the definition and evolution of an Infrastructure Engineering strategy and aligning to the wider Group Technology North Star, divisional strategic roadmaps, and industry standard best practices to ensure our infrastructure products & practices are enablers to the wider L&G strategic goals Operational Management & Governance - Taking accountability of Infrastructure Engineering operations, ensuring the Infrastructure Products are reliable, accessible, and compliant to the L&G Technology & InfoSec Risk Management frameworks. Management of Infrastructure Engineering costs, optimised for maximum value to support business sustainability & growth Ways of Working - Leading organisational consistency of DevSecOps supporting a common orchestration pipeline so that complexity is reduced, enabling enterprise efficiency, scalability, and sustainability. Driving and role modelling agile mindset and methodology, embedding a culture of collaboration, continuous improvement and transparency across the infrastructure engineering community, promoting the reduction of hand-offs and automation to increase velocity and quality Resourcing Strategy - Defining the Infrastructure Engineering resourcing strategy that incorporates a hybrid sourcing model (in/outsource, augment) so product teams are resourced appropriately with skilled resources, which can be flexed to support business demand. Promoting and enabling Infrastructure Engineering skills growth, to advance and retain our in-house Infrastructure Engineering specialist capabilities Industry Trends - Having visibility of emerging Infrastructure Engineering trends and assessing them to determine suitability and alignment within L&G so that we continually innovate our infrastructure products, ensuring our roadmaps incorporate the adoption of suitable emerging trends Qualifications What we're looking for You'll be well versed in running Agile Infrastructure Engineering teams Experience of deploying Platform Engineering capabilities An in-depth understanding of Agile and DevSecOps methodologies, technical understanding of products and their life cycles, and up-to-date knowledge on industry standards and best practices Knowledge of business models, operating models, financial models, budgeting, and risk management Knowledge of business ecosystems, SaaS, IaaS, PaaS, SOA, API, open data, micro services, event driven IT and predictive analytics and business intelligence/analytics Knowledge of Infrastructure technologies, including Data, Voice, Identity Management, Storage, Mainframe, and databases Additional Information When you commit to Legal & General, we'll commit to you too. That means we'll recognise and reward your hard work, your performance and your contribution. If you join us, you'll get access to some great benefits, including private medical insurance, 30 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You'll receive a car allowance of 12% of your annual salary, and you can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We're also proud to offer competitive family leave. You'll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of - both for our own products and at a range of high street stores and online offerings. Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you're open to find out more, we'd love to hear from you.
This is an exciting opportunity to join a dynamic online hospitality brand. The business has ambitious growth plans. The UX designer will be responsible for the online UX that the business offers customers, suppliers, and internal teams. We are looking for an expert in digital B2C UX to help the business service its customers online as it evolves and expands its product offering in line with ever changing customer needs and market forces. You will provide UX expertise to a cross functional web site Product team of a Business Analyst, Product Owner, Conversion Rate Optimisation Specialist and Web Developers. You will help iteratively evolve and improve the UX of our responsive websites as we look to scale up our business. Our websites are developed and maintained by internal teams. We need a great communicator, with exceptional design skills, someone with energy who embraces change plus is prepared to go that extra mile to achieve business objectives. The UX Designer would liaise with internal stakeholders to guarantee a coherent and brand aligned web site design and user experience. Essential Skills and Experience: UX design in B2C Digital for a large business that sells experiences. Expertise with designing customer journeys and improving usability. Designing responsive UX for ecommerce concepts like product search, displaying product information, online payments and check out journey, user accounts and post-sale functionality. Proven track record delivering superb UX, strong portfolio of past achievement. Working using agile processes Running design workshops, retrospectives, a fail-fast approach, iterative and incremental change Data driven decision making. Conducting user research and user testing Utilising data from multi variant testing Accessing and using analytics data Excellent communication, listening and presentation skills including taking ownership. Strong technical design knowledge and skills Responsive web technologies like HTML, CSS, Javascript, mock-up and wireframe tools, user journey modelling tools, design tools Honours degree in Design Hybrid (2 days in office and 3 from home)
May 02, 2024
Full time
This is an exciting opportunity to join a dynamic online hospitality brand. The business has ambitious growth plans. The UX designer will be responsible for the online UX that the business offers customers, suppliers, and internal teams. We are looking for an expert in digital B2C UX to help the business service its customers online as it evolves and expands its product offering in line with ever changing customer needs and market forces. You will provide UX expertise to a cross functional web site Product team of a Business Analyst, Product Owner, Conversion Rate Optimisation Specialist and Web Developers. You will help iteratively evolve and improve the UX of our responsive websites as we look to scale up our business. Our websites are developed and maintained by internal teams. We need a great communicator, with exceptional design skills, someone with energy who embraces change plus is prepared to go that extra mile to achieve business objectives. The UX Designer would liaise with internal stakeholders to guarantee a coherent and brand aligned web site design and user experience. Essential Skills and Experience: UX design in B2C Digital for a large business that sells experiences. Expertise with designing customer journeys and improving usability. Designing responsive UX for ecommerce concepts like product search, displaying product information, online payments and check out journey, user accounts and post-sale functionality. Proven track record delivering superb UX, strong portfolio of past achievement. Working using agile processes Running design workshops, retrospectives, a fail-fast approach, iterative and incremental change Data driven decision making. Conducting user research and user testing Utilising data from multi variant testing Accessing and using analytics data Excellent communication, listening and presentation skills including taking ownership. Strong technical design knowledge and skills Responsive web technologies like HTML, CSS, Javascript, mock-up and wireframe tools, user journey modelling tools, design tools Honours degree in Design Hybrid (2 days in office and 3 from home)
Leading Global Manufacturer are seeking a Senior D365/Power Platform Developer to support on a global Digital transformation programme to drive the adoption of Power Apps/Power BI with integration and automation with D365. Client Details Leading Global Manufacturer Description Leading Global Manufacturer are seeking a Senior D365/Power Platform Developer to support on a global Digital transformation programme to drive the adoption of Power Apps/Power BI with integration and automation with D365. You will work with IT functions internationally around Solution Architecture and build the Power BI/Power Platform capability. Key Responsibilities Create visually compelling and interactive Power BI reports and dashboards that provide actionable insights. Utilize advanced Power BI features for Datamodelling, transformation, and performance optimization. Collaborate with cross-functional teams to gather reporting & analytics requirements and deliver solutions aligned with business needs. Design and develop custom business applications using Power Apps to streamline processes and enhance user experience. Build Canvas Apps for specific business functions, incorporating responsive design and user-friendly interfaces. Integrate Power Apps with various data sources/D365, ensuring data accuracy and Real Time updates. Identify opportunities for workflow automation and implement solutions using Power Automate. Develop automated workflows to streamline approval processes, data synchronization, and other routine tasks. Leverage Microsoft Dynamics 365 Business Central to enhance ERP processes and facilitate seamless data flow. Integrate Business Central with the Power Platform, ensuring data consistency and Real Time synchronization. Drive digital transformation efforts within the organization by identifying opportunities to enhance existing processes through digital solutions. Collaborate with cross-functional teams to develop and implement digital strategies aligned with business objectives. Skills and Experience: Demonstrable experience in a similar role, with a proven track record of success in implementing and optimizing solutions using the Microsoft Power Platform and integrating them with Microsoft Dynamics 365 Business Central. Experience in designing and developing Power BI dashboards, creating custom business applications using Power Apps, and automating workflows with Power Automate. Strong background in data analytics, including advanced skills in Datamodelling, transformation, and visualisation. Experience leading digital transformation initiatives, staying current with digital trends, and implementing emerging technologies to drive business improvements. Familiarity with artificial intelligence (AI) and machine learning (ML) concepts and their application within the Power Platform and optionally Business Central. Proven ability to collaborate with cross-functional teams, lead digital initiatives, and effectively communicate complex digital concepts to both technical and non-technical stakeholders. Experience in implementing cybersecurity best practices within digital solutions. Ability to build and maintain internal and external relationships. Strong organisational skills with the ability to multi-task and work in a fast-paced setting Proven team player skills with the ability to work independently under minimal supervision. Profile Demonstrable experience in a similar role, with a proven track record of success in implementing and optimizing solutions using the Microsoft Power Platform and integrating them with Microsoft Dynamics 365 Business Central. Experience in designing and developing Power BI dashboards, creating custom business applications using Power Apps, and automating workflows with Power Automate. Strong background in data analytics, including advanced skills in Datamodelling, transformation, and visualisation. Experience leading digital transformation initiatives, staying current with digital trends, and implementing emerging technologies to drive business improvements. Familiarity with artificial intelligence (AI) and machine learning (ML) concepts and their application within the Power Platform and optionally Business Central. Proven ability to collaborate with cross-functional teams, lead digital initiatives, and effectively communicate complex digital concepts to both technical and non-technical stakeholders. Experience in implementing cybersecurity best practices within digital solutions. Ability to build and maintain internal and external relationships. Strong organisational skills with the ability to multi-task and work in a fast-paced setting Proven team player skills with the ability to work independently under minimal supervision. Job Offer Opportunity to work on a major Data & Digital Transformation Programme Opportunity to lead on Power Platform adoption internationally
May 02, 2024
Full time
Leading Global Manufacturer are seeking a Senior D365/Power Platform Developer to support on a global Digital transformation programme to drive the adoption of Power Apps/Power BI with integration and automation with D365. Client Details Leading Global Manufacturer Description Leading Global Manufacturer are seeking a Senior D365/Power Platform Developer to support on a global Digital transformation programme to drive the adoption of Power Apps/Power BI with integration and automation with D365. You will work with IT functions internationally around Solution Architecture and build the Power BI/Power Platform capability. Key Responsibilities Create visually compelling and interactive Power BI reports and dashboards that provide actionable insights. Utilize advanced Power BI features for Datamodelling, transformation, and performance optimization. Collaborate with cross-functional teams to gather reporting & analytics requirements and deliver solutions aligned with business needs. Design and develop custom business applications using Power Apps to streamline processes and enhance user experience. Build Canvas Apps for specific business functions, incorporating responsive design and user-friendly interfaces. Integrate Power Apps with various data sources/D365, ensuring data accuracy and Real Time updates. Identify opportunities for workflow automation and implement solutions using Power Automate. Develop automated workflows to streamline approval processes, data synchronization, and other routine tasks. Leverage Microsoft Dynamics 365 Business Central to enhance ERP processes and facilitate seamless data flow. Integrate Business Central with the Power Platform, ensuring data consistency and Real Time synchronization. Drive digital transformation efforts within the organization by identifying opportunities to enhance existing processes through digital solutions. Collaborate with cross-functional teams to develop and implement digital strategies aligned with business objectives. Skills and Experience: Demonstrable experience in a similar role, with a proven track record of success in implementing and optimizing solutions using the Microsoft Power Platform and integrating them with Microsoft Dynamics 365 Business Central. Experience in designing and developing Power BI dashboards, creating custom business applications using Power Apps, and automating workflows with Power Automate. Strong background in data analytics, including advanced skills in Datamodelling, transformation, and visualisation. Experience leading digital transformation initiatives, staying current with digital trends, and implementing emerging technologies to drive business improvements. Familiarity with artificial intelligence (AI) and machine learning (ML) concepts and their application within the Power Platform and optionally Business Central. Proven ability to collaborate with cross-functional teams, lead digital initiatives, and effectively communicate complex digital concepts to both technical and non-technical stakeholders. Experience in implementing cybersecurity best practices within digital solutions. Ability to build and maintain internal and external relationships. Strong organisational skills with the ability to multi-task and work in a fast-paced setting Proven team player skills with the ability to work independently under minimal supervision. Profile Demonstrable experience in a similar role, with a proven track record of success in implementing and optimizing solutions using the Microsoft Power Platform and integrating them with Microsoft Dynamics 365 Business Central. Experience in designing and developing Power BI dashboards, creating custom business applications using Power Apps, and automating workflows with Power Automate. Strong background in data analytics, including advanced skills in Datamodelling, transformation, and visualisation. Experience leading digital transformation initiatives, staying current with digital trends, and implementing emerging technologies to drive business improvements. Familiarity with artificial intelligence (AI) and machine learning (ML) concepts and their application within the Power Platform and optionally Business Central. Proven ability to collaborate with cross-functional teams, lead digital initiatives, and effectively communicate complex digital concepts to both technical and non-technical stakeholders. Experience in implementing cybersecurity best practices within digital solutions. Ability to build and maintain internal and external relationships. Strong organisational skills with the ability to multi-task and work in a fast-paced setting Proven team player skills with the ability to work independently under minimal supervision. Job Offer Opportunity to work on a major Data & Digital Transformation Programme Opportunity to lead on Power Platform adoption internationally
Senior Product Manager Deep Tech SaaS Start-up London Harmonic is thrilled to partner with a market-leading Deep Tech start-up in their search for a dynamic Senior Product Manager to spearhead new developments in the product team and drive the company's growth during an exciting period of expansion. The Client Our client is on a mission to maximise the economic and social value that software engineering organisations can deliver. Their vision is to become the global reference for optimising the performance of software engineers. They empower businesses to manage software development more efficiently through their cutting-edge analytics platform. This platform provides valuable insights into coding efforts, enabling management to assess daily, project, sprint, or task-based investments for developers, teams, or vendors-regardless of language, platform, or location. The Role This role will suit a dynamic and visionary Senior Product Manager with a passion for revolutionising the software development landscape. The business is seeking an exceptional Senior Product Manager to spearhead their flagship product, Developer Analytics, and empower software development organisations to achieve peak performance. In this influential role, you will create a clear strategic direction, shape the product vision aligned with business objectives, collaborate with stakeholders, inspire and guide cross-functional teams to achieve common goals, drive innovation, make a lasting impact and redefine the future of software development performance optimisation. Responsibilities and tasks: Developing and driving the product vision and strategy across the business with senior stakeholders Owning, defining, planning and communicating new product features, roadmaps, product backlog and success metrics. Understand markets, competition and user requirements in depth to identify market opportunities, new feature requirements, and build business cases. Empathising with users, conducting user research, and translating user insights into actionable product improvements as part of requirement collection initiatives. Identify problems, analyse root causes, and develop creative solutions to drive commercial success of the product and feature delivery: increase revenue, reduce sales cycles and reduce manual work owned by the client facing teams. Being goal-oriented, focusing on outcomes: owning usage, retention and P&L. Stakeholder management: collaborating with senior management, customer facing teams, engineering and user experience teams, negotiating priorities, and providing clear direction. Working with Sales, Customer Success & Marketing to drive forward the feature launch and grow its impact on company revenue. Gathering, analysing and using data, weighing various options and metrics, considering risks, using data to drive product decisions and making choices that drive product success. Embracing new technologies, market shifts, and emerging trends, adjusting product strategies and plans accordingly. Technical requirements: 5+ years of experience of Product Management within a scaling SaaS organisation, leading end-to-end product delivery of small to medium and complex features, involving multiple teams and stakeholders, driving product strategy forward by building roadmaps. Proven product development experience, making products commercially successful as well as delivering the desired impact. Background in Software Development, Computer Science, Data science, or Mathematics and a strong understanding of software development best practices, SDLC, users and decision makers. Experience working with internal and external senior stakeholders, and with cross-functional teams. Built prioritisation frameworks and roadmaps Experience in Product Development Lifecycle, product scoping, requirement gathering, backlog management, schedule and estimations, reviews and validations, execution, tracking and monitoring, documentation. Experience in conducting market research and competitive analysis to identify market trends, customer needs, and potential opportunities. Proven experience in launching new products Worked on setting and applying KPIs and metrics to measure success and provide objective oriented results Desirable (not a must): Experience working with large complex dataset and generating actionable insights Experience leading software engineering team or product team Good Technical understanding of Product Analytics, JIRA and Figma Advocate for user-centred design practices, provide input on user research and usability testing, and ensure that the product's user experience aligns with customer expectations. Reporting to the Head of Product Hybrid working - 2 days remote and 3 days in the office each week Flexible Work from Long Distance - 4 weeks a year Salary : £70,000 to £75,000 annual Start date : ASAP Please get in touch with Stephen at At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation. At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.
May 02, 2024
Full time
Senior Product Manager Deep Tech SaaS Start-up London Harmonic is thrilled to partner with a market-leading Deep Tech start-up in their search for a dynamic Senior Product Manager to spearhead new developments in the product team and drive the company's growth during an exciting period of expansion. The Client Our client is on a mission to maximise the economic and social value that software engineering organisations can deliver. Their vision is to become the global reference for optimising the performance of software engineers. They empower businesses to manage software development more efficiently through their cutting-edge analytics platform. This platform provides valuable insights into coding efforts, enabling management to assess daily, project, sprint, or task-based investments for developers, teams, or vendors-regardless of language, platform, or location. The Role This role will suit a dynamic and visionary Senior Product Manager with a passion for revolutionising the software development landscape. The business is seeking an exceptional Senior Product Manager to spearhead their flagship product, Developer Analytics, and empower software development organisations to achieve peak performance. In this influential role, you will create a clear strategic direction, shape the product vision aligned with business objectives, collaborate with stakeholders, inspire and guide cross-functional teams to achieve common goals, drive innovation, make a lasting impact and redefine the future of software development performance optimisation. Responsibilities and tasks: Developing and driving the product vision and strategy across the business with senior stakeholders Owning, defining, planning and communicating new product features, roadmaps, product backlog and success metrics. Understand markets, competition and user requirements in depth to identify market opportunities, new feature requirements, and build business cases. Empathising with users, conducting user research, and translating user insights into actionable product improvements as part of requirement collection initiatives. Identify problems, analyse root causes, and develop creative solutions to drive commercial success of the product and feature delivery: increase revenue, reduce sales cycles and reduce manual work owned by the client facing teams. Being goal-oriented, focusing on outcomes: owning usage, retention and P&L. Stakeholder management: collaborating with senior management, customer facing teams, engineering and user experience teams, negotiating priorities, and providing clear direction. Working with Sales, Customer Success & Marketing to drive forward the feature launch and grow its impact on company revenue. Gathering, analysing and using data, weighing various options and metrics, considering risks, using data to drive product decisions and making choices that drive product success. Embracing new technologies, market shifts, and emerging trends, adjusting product strategies and plans accordingly. Technical requirements: 5+ years of experience of Product Management within a scaling SaaS organisation, leading end-to-end product delivery of small to medium and complex features, involving multiple teams and stakeholders, driving product strategy forward by building roadmaps. Proven product development experience, making products commercially successful as well as delivering the desired impact. Background in Software Development, Computer Science, Data science, or Mathematics and a strong understanding of software development best practices, SDLC, users and decision makers. Experience working with internal and external senior stakeholders, and with cross-functional teams. Built prioritisation frameworks and roadmaps Experience in Product Development Lifecycle, product scoping, requirement gathering, backlog management, schedule and estimations, reviews and validations, execution, tracking and monitoring, documentation. Experience in conducting market research and competitive analysis to identify market trends, customer needs, and potential opportunities. Proven experience in launching new products Worked on setting and applying KPIs and metrics to measure success and provide objective oriented results Desirable (not a must): Experience working with large complex dataset and generating actionable insights Experience leading software engineering team or product team Good Technical understanding of Product Analytics, JIRA and Figma Advocate for user-centred design practices, provide input on user research and usability testing, and ensure that the product's user experience aligns with customer expectations. Reporting to the Head of Product Hybrid working - 2 days remote and 3 days in the office each week Flexible Work from Long Distance - 4 weeks a year Salary : £70,000 to £75,000 annual Start date : ASAP Please get in touch with Stephen at At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation. At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.
Overview: We have a fantastic opportunity for a bright and capable Graduate Systems Support Engineer looking to develop a career within statistics and analytics. This will be an exciting three year Graduate Programme working for a specialist consultancy based in Reading. You will work within a supportive team environment and have the opportunity to receive industry recognised training and certification. As your experience grows, so does your salary - initially starting on a salary of £32,000, the company conducts regular salary reviews and this often increases through to £47,000 by the end of the Graduate Programme! Initially focusing on statistical IT analysis, progressing through to assisting with the design of information and communication systems. Once you've gained an in-depth understanding of the business, you'll have the chance to work on client facing engagements and build your consulting skills. There will be opportunities to travel and attend meetings at customer sites across the UK. Requirements: Educated to 2:1 degree level in a STEM subject area (Maths, Statistics, Physics, IT Software Engineering particularly sought) Maths A Level or equivalent would be advantageous Excellent written and verbal communication skills, with strong attention to detail Highly organised and able to prioritise effectively Ability to analyse and manipulate data using Excel Able to achieve SC level UK security clearance UK Driving License If you think you are suitable for this role, then please click "APPLY" now! Recruitment Note: Due to the unprecedented volume of response we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 5 days, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.
May 02, 2024
Full time
Overview: We have a fantastic opportunity for a bright and capable Graduate Systems Support Engineer looking to develop a career within statistics and analytics. This will be an exciting three year Graduate Programme working for a specialist consultancy based in Reading. You will work within a supportive team environment and have the opportunity to receive industry recognised training and certification. As your experience grows, so does your salary - initially starting on a salary of £32,000, the company conducts regular salary reviews and this often increases through to £47,000 by the end of the Graduate Programme! Initially focusing on statistical IT analysis, progressing through to assisting with the design of information and communication systems. Once you've gained an in-depth understanding of the business, you'll have the chance to work on client facing engagements and build your consulting skills. There will be opportunities to travel and attend meetings at customer sites across the UK. Requirements: Educated to 2:1 degree level in a STEM subject area (Maths, Statistics, Physics, IT Software Engineering particularly sought) Maths A Level or equivalent would be advantageous Excellent written and verbal communication skills, with strong attention to detail Highly organised and able to prioritise effectively Ability to analyse and manipulate data using Excel Able to achieve SC level UK security clearance UK Driving License If you think you are suitable for this role, then please click "APPLY" now! Recruitment Note: Due to the unprecedented volume of response we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 5 days, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.
Customer/CRM Engineer £75,000 - £85,000 London or Hampshire *2 days in the office per month.* A leading UK retailer are looking for a CRM Engineer/CDP Manager to join their growing transformation team in London or Hampshire. You will be very aware of this iconic retail brand and I am sure you would have purchased their products before! They are going through an exciting digital transformation and are investing heavily into their Marketing and Customer teams. The CRM Engineer will sit in the wider CRM & Loyalty team. You will be responsible for best practice on the CDP and will design and build customer segments/attributes within the tool. You will also maintain the CDP and ensure that it remains well organized. You will also work closely with the Data Science and Analytics teams. You will need strong SQL skills for this role - so please only apply is you have this. Responsibilities Drive awareness and understanding of the capability of the CDP and enable the business to utilize it within CRM and Performance Build CRM data attributes/segments in to the required specification for CRM Collaborate with Product Owners to support to achieving objectives, utilising their specialist knowledge Collaborate with CRM Managers and Data Analysts in the upfront planning of a CRM programme Have expert knowledge on the range of customer data sources (web data, mobile app data, sales data, geo-location data etc) Have a deep understanding of data capabilities and educate the wider marketing team Experince Strong knowledge and experience using a CDP Experience in a CDP/Data Manager position Ability to explain technical concepts to a non-tech audience Experience working closely with data analytics teams Strong SQL experience Ideally educated to degree level Worked with CRM teams
May 02, 2024
Full time
Customer/CRM Engineer £75,000 - £85,000 London or Hampshire *2 days in the office per month.* A leading UK retailer are looking for a CRM Engineer/CDP Manager to join their growing transformation team in London or Hampshire. You will be very aware of this iconic retail brand and I am sure you would have purchased their products before! They are going through an exciting digital transformation and are investing heavily into their Marketing and Customer teams. The CRM Engineer will sit in the wider CRM & Loyalty team. You will be responsible for best practice on the CDP and will design and build customer segments/attributes within the tool. You will also maintain the CDP and ensure that it remains well organized. You will also work closely with the Data Science and Analytics teams. You will need strong SQL skills for this role - so please only apply is you have this. Responsibilities Drive awareness and understanding of the capability of the CDP and enable the business to utilize it within CRM and Performance Build CRM data attributes/segments in to the required specification for CRM Collaborate with Product Owners to support to achieving objectives, utilising their specialist knowledge Collaborate with CRM Managers and Data Analysts in the upfront planning of a CRM programme Have expert knowledge on the range of customer data sources (web data, mobile app data, sales data, geo-location data etc) Have a deep understanding of data capabilities and educate the wider marketing team Experince Strong knowledge and experience using a CDP Experience in a CDP/Data Manager position Ability to explain technical concepts to a non-tech audience Experience working closely with data analytics teams Strong SQL experience Ideally educated to degree level Worked with CRM teams
We are seeking two Product Experts specialising in Data Legal & Compliance to join the Enterprise Applications. The ideal candidates will possess a thorough understanding of legal and compliance procedures within the health-care industry. Client Details Our client is a well-established player in the health-care industry. They have a workforce of over a thousand employees spread across multiple locations, with a main office based in London. Their primary focus is on providing innovative health-care solutions to their customers. Description Your main responsibilities will include but will not be limited to: Technical Configuration/Customization: Work with third party solutions providers, developers and internal CH Tech partners to conduct technical configuration/customization of solutions that meet our customer's needs and provide a great user experience. Take part in technical governance and oversight of product development across a product domain. Support Product team in the assessment of technology solutions and collaborating with vendors to influence future extensions of their product. Understand the product domain from a technology perspective but also understand how the technology adds value to the related business processes & areas and manage & assess incoming demand as part of a product backlog. Accountable for ensuring all products supporting the business are compliant with internal security, risk management policies and practices, external regulatory and statutory requirements e.g. GxP, SARBOX and that Tech continuity plans are in place for all business-critical products. Change & Release management: Manage change activity, including Software as a Service delivered change, into the production service in a compliant and efficient manner. Integration's: Ensure data passing from upstream / downstream systems through integration is efficient, accurate and secure. This also include engineering and building drill-down dashboards and related reporting capabilities that support both operational reporting as well as analytic reporting. Data Protection: Develop a sound knowledge of the clients policies and processes regarding protection of sensitive data. Profile A successful candidate will have experience of the following: Technical solutions supporting Compliance functions (e.g. Third Party Risk Management, Privacy, Whistleblower tools, Risk Management, Legal Operations tools) & related systems configuration and IT project management, system consulting & business analysis. 10+ years of hands-on experience with a proven track record in successful technical development, web design, solution design, program and product delivery and service management in a large global organization. Experience of working, effectively, with third-party vendors and diverse teams (countries and cultures). Proficient in SQL (Oracle/MSSQL) and at least one Microsoft development tool. Strong analytics and problem solving skills. Excellent relationship management, strong influencing and communication skills Understanding of Product Management through Agile Software Development, toolsets experience in Scrum, Kanban, SAFE desirable. Excellent language skills English in speech and writing Preferred Knowledge of OneTrust Platform and i-Sight/CaseIQ Knowledge of Microsoft Azure Knowledge of Microsoft Data Platform including Power Apps, Power Automate and Power BI. Knowledge of SQL queries, reporting, changes and Oracle/SQL Server database administration. Knowledge of ServiceNow, Jira, Confluence Job Offer On offer for a successful candidate is the opportunity to work fully remote with occasional travel to the clients London office while earning up to £520 per day Inside IR35 for an initial 6 month contract.
May 02, 2024
Full time
We are seeking two Product Experts specialising in Data Legal & Compliance to join the Enterprise Applications. The ideal candidates will possess a thorough understanding of legal and compliance procedures within the health-care industry. Client Details Our client is a well-established player in the health-care industry. They have a workforce of over a thousand employees spread across multiple locations, with a main office based in London. Their primary focus is on providing innovative health-care solutions to their customers. Description Your main responsibilities will include but will not be limited to: Technical Configuration/Customization: Work with third party solutions providers, developers and internal CH Tech partners to conduct technical configuration/customization of solutions that meet our customer's needs and provide a great user experience. Take part in technical governance and oversight of product development across a product domain. Support Product team in the assessment of technology solutions and collaborating with vendors to influence future extensions of their product. Understand the product domain from a technology perspective but also understand how the technology adds value to the related business processes & areas and manage & assess incoming demand as part of a product backlog. Accountable for ensuring all products supporting the business are compliant with internal security, risk management policies and practices, external regulatory and statutory requirements e.g. GxP, SARBOX and that Tech continuity plans are in place for all business-critical products. Change & Release management: Manage change activity, including Software as a Service delivered change, into the production service in a compliant and efficient manner. Integration's: Ensure data passing from upstream / downstream systems through integration is efficient, accurate and secure. This also include engineering and building drill-down dashboards and related reporting capabilities that support both operational reporting as well as analytic reporting. Data Protection: Develop a sound knowledge of the clients policies and processes regarding protection of sensitive data. Profile A successful candidate will have experience of the following: Technical solutions supporting Compliance functions (e.g. Third Party Risk Management, Privacy, Whistleblower tools, Risk Management, Legal Operations tools) & related systems configuration and IT project management, system consulting & business analysis. 10+ years of hands-on experience with a proven track record in successful technical development, web design, solution design, program and product delivery and service management in a large global organization. Experience of working, effectively, with third-party vendors and diverse teams (countries and cultures). Proficient in SQL (Oracle/MSSQL) and at least one Microsoft development tool. Strong analytics and problem solving skills. Excellent relationship management, strong influencing and communication skills Understanding of Product Management through Agile Software Development, toolsets experience in Scrum, Kanban, SAFE desirable. Excellent language skills English in speech and writing Preferred Knowledge of OneTrust Platform and i-Sight/CaseIQ Knowledge of Microsoft Azure Knowledge of Microsoft Data Platform including Power Apps, Power Automate and Power BI. Knowledge of SQL queries, reporting, changes and Oracle/SQL Server database administration. Knowledge of ServiceNow, Jira, Confluence Job Offer On offer for a successful candidate is the opportunity to work fully remote with occasional travel to the clients London office while earning up to £520 per day Inside IR35 for an initial 6 month contract.
Machine Learning Engineer Analytics Centre of Excellence (ACOE) London/Hybrid The Analytics Centre of Excellence (ACOE) is positively impacting patient lives through the anticipation and delivery of Decision Intelligence solutions that increase clinical trial success, shorten drug development timelines, and reduce costs in bringing new drugs to market, getting much-needed drugs to patients faster through successful clinical trial delivery. Our vision at the ACOE is that every decision our users and clients make in R&D is made through Decision Intelligence, allowing speedy access to safe, novel, and effective treatments for all patients. ACOE Product Portfolio: In trial strategy, we are using Machine Learning (ML) to recommend countries and clinical trial sites and accurately predict clinical study timelines. We are deploying ML at clinical trial sites to read Electronic Medical Records data and find undiagnosed patients that are otherwise challenging to identify. We are optimizing our patient outreach targeting and are predicting participant dropout. In addition, problems in patient recruitment are being solved with ML. Further upstream in R&D we are predicting clinical trial outcomes, drug-protein interactions, repurposing drugs and even leveraging ML to optimize molecules. Job Overview Develop fit for purpose AIML models/algorithms/processes to address pharma/healthcare applications and innovative products upon completion of prototypes followed by the building of production grade algorithms/automation engines for client deliverables. Test for viability to deliver final products to clients. Able to bring newly researched ideas to reality quickly and on a large scale. Design, build, test, and deliver products from post-prototype to client delivery. Essential Functions Facilitates the transformation of machine learning research domain expertise in the areas of human data into viable prototypes Facilitates the development of features of models on individual projects and/or products with guidance and support from others Develops understanding of the creation of new algorithms through working alongside other Machine Learning Engineers and Machine Learning Research Scientists Facilitates the building and training of new production grade algorithms that can learn from complex, high dimensionality data to uncover patterns from which machine learning models and applications can be developed Uses a variety of techniques to improve the performance of individual natural language processing and/or machine learning algorithms Facilitates the testing and validation of models to determine viability for deployment with guidance and support from others Consult for internal and external clients, implement solution development and innovation to meet clients' needs, facilitate client AI project technical delivery What we're looking for Master's Degree Master's Degree in Machine Learning, Statistics, Computer Science, Physics, Math, or related field Several years' experience working on creating machine learning algorithms Programming experience using one or more of the following: Python, Java, C++, R, Go, Kubernetes, Deep learning or equivalent. Python (Scikit-learn, Tensor Flow, Pandas, NumPy, SciPy) SQL, Linux/mac command-line tools Experience with building, testing, measuring, and deploying machine learning models in production Familiarity with ML algorithms (classification, regression) and processes (how to build models, assess their goodness of fit, etc.) Familiarity with agile software development lifecycle (SCRUM, Kanban, etc.) Previous experience of owning, maintaining, and enhancing software data products Attention to clarity of code, ease of development, and correctness of implementations Good knowledge of software development best practices including testing, continuous integration, and DevOps tools Preferred Requirements: Knowledge and experience of Hierarchical Modelling Experience with clinical domain and with regulated data Used Deep Neural Network libraries such as Tensor Flow, especially with Bayesian Neural Networks Knowledge of cloud systems such as AWS, Azure, GCP and containerization such as Docker Experience working with large, real-world datasets Demonstrated in-depth understanding of product development lifecycle Demonstrated aptitude for and interest in peer mentorship Experience deploying code into production through CI/CD tools Knowledge of biostatistics/life sciences/healthcare technology Knowledge of UX principles Experience working in the Hadoop ecosystem Why Join? Those who join us become part of a recognized global leader still willing to challenge the status quo to improve patient care. You will have access to the most cutting-edge technology, the largest data sets, the best analytics tools and, in our opinion, some of the finest minds in the Healthcare industry. You can drive your career at IQVIA and choose the path that best defines your development and success. With exposure across diverse geographies, capabilities, and vast therapeutic and information and technology areas, you can seek opportunities to change and grow without boundaries. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. It's an exciting time to join and reimagine what's possible in healthcare. IQVIA is a strong advocate of diversity and inclusion in the workplace. We believe that a work environment that embraces diversity will give us a competitive advantage in the global marketplace and enhance our success. We believe that an inclusive and respectful workplace culture fosters a sense of belonging among our employees, builds a stronger team, and allows individual employees the opportunity to maximize their personal potential. We thank all applicants for their interest; however only those selected for interview will be contacted. IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at
May 02, 2024
Full time
Machine Learning Engineer Analytics Centre of Excellence (ACOE) London/Hybrid The Analytics Centre of Excellence (ACOE) is positively impacting patient lives through the anticipation and delivery of Decision Intelligence solutions that increase clinical trial success, shorten drug development timelines, and reduce costs in bringing new drugs to market, getting much-needed drugs to patients faster through successful clinical trial delivery. Our vision at the ACOE is that every decision our users and clients make in R&D is made through Decision Intelligence, allowing speedy access to safe, novel, and effective treatments for all patients. ACOE Product Portfolio: In trial strategy, we are using Machine Learning (ML) to recommend countries and clinical trial sites and accurately predict clinical study timelines. We are deploying ML at clinical trial sites to read Electronic Medical Records data and find undiagnosed patients that are otherwise challenging to identify. We are optimizing our patient outreach targeting and are predicting participant dropout. In addition, problems in patient recruitment are being solved with ML. Further upstream in R&D we are predicting clinical trial outcomes, drug-protein interactions, repurposing drugs and even leveraging ML to optimize molecules. Job Overview Develop fit for purpose AIML models/algorithms/processes to address pharma/healthcare applications and innovative products upon completion of prototypes followed by the building of production grade algorithms/automation engines for client deliverables. Test for viability to deliver final products to clients. Able to bring newly researched ideas to reality quickly and on a large scale. Design, build, test, and deliver products from post-prototype to client delivery. Essential Functions Facilitates the transformation of machine learning research domain expertise in the areas of human data into viable prototypes Facilitates the development of features of models on individual projects and/or products with guidance and support from others Develops understanding of the creation of new algorithms through working alongside other Machine Learning Engineers and Machine Learning Research Scientists Facilitates the building and training of new production grade algorithms that can learn from complex, high dimensionality data to uncover patterns from which machine learning models and applications can be developed Uses a variety of techniques to improve the performance of individual natural language processing and/or machine learning algorithms Facilitates the testing and validation of models to determine viability for deployment with guidance and support from others Consult for internal and external clients, implement solution development and innovation to meet clients' needs, facilitate client AI project technical delivery What we're looking for Master's Degree Master's Degree in Machine Learning, Statistics, Computer Science, Physics, Math, or related field Several years' experience working on creating machine learning algorithms Programming experience using one or more of the following: Python, Java, C++, R, Go, Kubernetes, Deep learning or equivalent. Python (Scikit-learn, Tensor Flow, Pandas, NumPy, SciPy) SQL, Linux/mac command-line tools Experience with building, testing, measuring, and deploying machine learning models in production Familiarity with ML algorithms (classification, regression) and processes (how to build models, assess their goodness of fit, etc.) Familiarity with agile software development lifecycle (SCRUM, Kanban, etc.) Previous experience of owning, maintaining, and enhancing software data products Attention to clarity of code, ease of development, and correctness of implementations Good knowledge of software development best practices including testing, continuous integration, and DevOps tools Preferred Requirements: Knowledge and experience of Hierarchical Modelling Experience with clinical domain and with regulated data Used Deep Neural Network libraries such as Tensor Flow, especially with Bayesian Neural Networks Knowledge of cloud systems such as AWS, Azure, GCP and containerization such as Docker Experience working with large, real-world datasets Demonstrated in-depth understanding of product development lifecycle Demonstrated aptitude for and interest in peer mentorship Experience deploying code into production through CI/CD tools Knowledge of biostatistics/life sciences/healthcare technology Knowledge of UX principles Experience working in the Hadoop ecosystem Why Join? Those who join us become part of a recognized global leader still willing to challenge the status quo to improve patient care. You will have access to the most cutting-edge technology, the largest data sets, the best analytics tools and, in our opinion, some of the finest minds in the Healthcare industry. You can drive your career at IQVIA and choose the path that best defines your development and success. With exposure across diverse geographies, capabilities, and vast therapeutic and information and technology areas, you can seek opportunities to change and grow without boundaries. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. It's an exciting time to join and reimagine what's possible in healthcare. IQVIA is a strong advocate of diversity and inclusion in the workplace. We believe that a work environment that embraces diversity will give us a competitive advantage in the global marketplace and enhance our success. We believe that an inclusive and respectful workplace culture fosters a sense of belonging among our employees, builds a stronger team, and allows individual employees the opportunity to maximize their personal potential. We thank all applicants for their interest; however only those selected for interview will be contacted. IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at
If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form . This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application. Develop requirements and solutions to scope out a new analytics datamart solution for the B2C Marketing Create and maintain a clear product roadmap for B2C Marketing Analytics capabilities , aligning it with business goals and customer needs Help prioritize open issues and synthesize into themes that may need to be holistically addressed Test and sign off on releases to ensure they meet a proper definition of done Collect, define, and refine future capability sets to empower marketers to uncover insights, trends and key KPI reporting Scope and create project plans, develop ing processes, coordinating, and driving execution, and communicating to senior management on status, risks, and process or product changes Own communication, accelerating progress by driving crisp and timely decisions, clearing blockers and escalating as appropriate Influence design and development of strategic processes Support an environment of digital innovation and best practice, ensuring the use of technologies for the benefit of stakeholders and members Who you are: Experience with structuring customer and business problems and solutions to address, determining tangible actions and driving forward the execution of initiatives to solve problems 5+ years of relevant experience in tech and highly analytical environment Previous success building strong partnerships and relationships with clients or stakeholders in a wide range of roles and levels, across the institution Degree Computer Science/Mathematics/Engineering/Statistics or related technical field, or equivalent related professional experience in applied analytical and statistics Knowledge about mobile measurement best practices and app analytics platforms such as Branch, Appsflyer, etc is a plus Excellent presentation and communication skills Able to identify methods for collecting data, performing advanced data analyses, articulating findings SQL/ Tableau expertise - Python or R is a plus Advanced knowledge of Jira, Confluence and SharePoint a plus Product management background is a plus About Expedia Group Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, and Expedia Cruises. Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age. If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form . This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application. What you'll do: Develop requirements and solutions to scope out a new analytics datamart solution for the B2C Marketing Create and maintain a clear product roadmap for B2C Marketing Analytics capabilities , aligning it with business goals and customer needs Help prioritize open issues and synthesize into themes that may need to be holistically addressed Test and sign off on releases to ensure they meet a proper definition of done Collect, define, and refine future capability sets to empower marketers to uncover insights, trends and key KPI reporting Scope and create project plans, develop ing processes, coordinating, and driving execution, and communicating to senior management on status, risks, and process or product changes Own communication, accelerating progress by driving crisp and timely decisions, clearing blockers and escalating as appropriate Influence design and development of strategic processes Support an environment of digital innovation and best practice, ensuring the use of technologies for the benefit of stakeholders and members Who you are: Experience with structuring customer and business problems and solutions to address, determining tangible actions and driving forward the execution of initiatives to solve problems 5+ years of relevant experience in tech and highly analytical environment Previous success building strong partnerships and relationships with clients or stakeholders in a wide range of roles and levels, across the institution Degree Computer Science/Mathematics/Engineering/Statistics or related technical field, or equivalent related professional experience in applied analytical and statistics Knowledge about mobile measurement best practices and app analytics platforms such as Branch, Appsflyer, etc is a plus Excellent presentation and communication skills Able to identify methods for collecting data, performing advanced data analyses, articulating findings SQL/ Tableau expertise - Python or R is a plus Advanced knowledge of Jira, Confluence and SharePoint a plus Product management background is a plus About Expedia Group Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, and Expedia Cruises. 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age. Similar Positions Experience Measurement & Insights Manager At Expedia Group, we're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities. If you require an accommodation or adjustment for any part of the application or hiring process, please let us know by completing our Accommodation Request form.
May 02, 2024
Full time
If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form . This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application. Develop requirements and solutions to scope out a new analytics datamart solution for the B2C Marketing Create and maintain a clear product roadmap for B2C Marketing Analytics capabilities , aligning it with business goals and customer needs Help prioritize open issues and synthesize into themes that may need to be holistically addressed Test and sign off on releases to ensure they meet a proper definition of done Collect, define, and refine future capability sets to empower marketers to uncover insights, trends and key KPI reporting Scope and create project plans, develop ing processes, coordinating, and driving execution, and communicating to senior management on status, risks, and process or product changes Own communication, accelerating progress by driving crisp and timely decisions, clearing blockers and escalating as appropriate Influence design and development of strategic processes Support an environment of digital innovation and best practice, ensuring the use of technologies for the benefit of stakeholders and members Who you are: Experience with structuring customer and business problems and solutions to address, determining tangible actions and driving forward the execution of initiatives to solve problems 5+ years of relevant experience in tech and highly analytical environment Previous success building strong partnerships and relationships with clients or stakeholders in a wide range of roles and levels, across the institution Degree Computer Science/Mathematics/Engineering/Statistics or related technical field, or equivalent related professional experience in applied analytical and statistics Knowledge about mobile measurement best practices and app analytics platforms such as Branch, Appsflyer, etc is a plus Excellent presentation and communication skills Able to identify methods for collecting data, performing advanced data analyses, articulating findings SQL/ Tableau expertise - Python or R is a plus Advanced knowledge of Jira, Confluence and SharePoint a plus Product management background is a plus About Expedia Group Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, and Expedia Cruises. Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age. If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form . This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application. What you'll do: Develop requirements and solutions to scope out a new analytics datamart solution for the B2C Marketing Create and maintain a clear product roadmap for B2C Marketing Analytics capabilities , aligning it with business goals and customer needs Help prioritize open issues and synthesize into themes that may need to be holistically addressed Test and sign off on releases to ensure they meet a proper definition of done Collect, define, and refine future capability sets to empower marketers to uncover insights, trends and key KPI reporting Scope and create project plans, develop ing processes, coordinating, and driving execution, and communicating to senior management on status, risks, and process or product changes Own communication, accelerating progress by driving crisp and timely decisions, clearing blockers and escalating as appropriate Influence design and development of strategic processes Support an environment of digital innovation and best practice, ensuring the use of technologies for the benefit of stakeholders and members Who you are: Experience with structuring customer and business problems and solutions to address, determining tangible actions and driving forward the execution of initiatives to solve problems 5+ years of relevant experience in tech and highly analytical environment Previous success building strong partnerships and relationships with clients or stakeholders in a wide range of roles and levels, across the institution Degree Computer Science/Mathematics/Engineering/Statistics or related technical field, or equivalent related professional experience in applied analytical and statistics Knowledge about mobile measurement best practices and app analytics platforms such as Branch, Appsflyer, etc is a plus Excellent presentation and communication skills Able to identify methods for collecting data, performing advanced data analyses, articulating findings SQL/ Tableau expertise - Python or R is a plus Advanced knowledge of Jira, Confluence and SharePoint a plus Product management background is a plus About Expedia Group Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, and Expedia Cruises. 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age. Similar Positions Experience Measurement & Insights Manager At Expedia Group, we're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities. If you require an accommodation or adjustment for any part of the application or hiring process, please let us know by completing our Accommodation Request form.
The company: A thriving company in the Durham area is looking to expand their Cyber security services for their large client base. They are on a journey of service excellence and are looking for proactive team players to join them in their growth. With an aim for technical excellence, this company offers strong progression and training opportunities, alongside the opportunity to work alongside some of the best in the industry. The role: As a Security Analyst, where you will play a pivotal role in developing and enhancing the SIEM and Endpoint Detection and Response platforms. You will be supporting the expanding SOC service and will play a pivotal role in defining what cyber excellence looks like. This is a great greenfield opportunity to put best practice processes in place, and use your proactive way of working to make a difference. This position is ideal for someone passionate about cybersecurity and eager to drive digital transformation for our clients. Day to Day of the role: Assist in customer onboarding to the Security Operations Centre (SOC) and SIEM. Create and implement new detection rules for the SIEM. Analyse and respond to alerts from SIEM solutions, focusing on identifying unusual and anomalous behaviours within our information systems. Conduct proactive threat and vulnerability searches within our information systems. Collaborate with Incident Response team members to contain and resolve security incidents. Continuously enhance the security posture for both our organisation and our clients. Required Skills & Qualifications: Prior experience working in a Security Operations Centre. Demonstrable expertise with SIEM, EDR, and Vulnerability Scanning tools, preferably Microsoft Sentinel and Defender. Proficiency in developing SOC triage runbooks. Ability to set up data connectors and integrate with third-party APIs and applications. Experience in creating and implementing use cases for analytics and threat hunting. Skill in fine-tuning SIEM platforms to reduce false positives and enhance automation. Relevant certifications in the field of cybersecurity. Strong analytical abilities and effective problem-solving skills. Resilience under pressure and adeptness in prioritising workloads. Benefits: 27 Days Annual Leave Your birthday off 7% matched pension contribution Hybrid and flexible workign options Annual pay reviews Enhanced sick pay benefit Car lease scheme Training programmes Progression plans Perk box membership 4 months full pay maternity leave And more! Next Steps? If you would like to know anything more about this role or even just want to hear what other Infrastructure, Cloud and Security positions I have that may also be a good match for you then please apply to this advert / or catch me on LinkedIn "Hayley Bee You must be fully eligible to work in the UK to apply to this position and be able to travel into office on occasion
May 02, 2024
Full time
The company: A thriving company in the Durham area is looking to expand their Cyber security services for their large client base. They are on a journey of service excellence and are looking for proactive team players to join them in their growth. With an aim for technical excellence, this company offers strong progression and training opportunities, alongside the opportunity to work alongside some of the best in the industry. The role: As a Security Analyst, where you will play a pivotal role in developing and enhancing the SIEM and Endpoint Detection and Response platforms. You will be supporting the expanding SOC service and will play a pivotal role in defining what cyber excellence looks like. This is a great greenfield opportunity to put best practice processes in place, and use your proactive way of working to make a difference. This position is ideal for someone passionate about cybersecurity and eager to drive digital transformation for our clients. Day to Day of the role: Assist in customer onboarding to the Security Operations Centre (SOC) and SIEM. Create and implement new detection rules for the SIEM. Analyse and respond to alerts from SIEM solutions, focusing on identifying unusual and anomalous behaviours within our information systems. Conduct proactive threat and vulnerability searches within our information systems. Collaborate with Incident Response team members to contain and resolve security incidents. Continuously enhance the security posture for both our organisation and our clients. Required Skills & Qualifications: Prior experience working in a Security Operations Centre. Demonstrable expertise with SIEM, EDR, and Vulnerability Scanning tools, preferably Microsoft Sentinel and Defender. Proficiency in developing SOC triage runbooks. Ability to set up data connectors and integrate with third-party APIs and applications. Experience in creating and implementing use cases for analytics and threat hunting. Skill in fine-tuning SIEM platforms to reduce false positives and enhance automation. Relevant certifications in the field of cybersecurity. Strong analytical abilities and effective problem-solving skills. Resilience under pressure and adeptness in prioritising workloads. Benefits: 27 Days Annual Leave Your birthday off 7% matched pension contribution Hybrid and flexible workign options Annual pay reviews Enhanced sick pay benefit Car lease scheme Training programmes Progression plans Perk box membership 4 months full pay maternity leave And more! Next Steps? If you would like to know anything more about this role or even just want to hear what other Infrastructure, Cloud and Security positions I have that may also be a good match for you then please apply to this advert / or catch me on LinkedIn "Hayley Bee You must be fully eligible to work in the UK to apply to this position and be able to travel into office on occasion
Site Name: London The Stanley Building Posted Date: Apr 8 2024 At GSK, we want to supercharge our data capability to better understand our patients and accelerate our ability to discover vaccines and medicines. The Onyx Research Data Platform organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation, metadata- and automation-driven data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talents Aggressively engineering our data at scale, as one unified asset, to unlock the value of our unique collection of data and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user-facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data/computing/analysis platforms, and multi-omics applications. We are seeking a highly skilled and experienced Senior Product Manager for our multi-omics products. In this role, you will be responsible for developing and executing the product strategy of our Omics Workbench to meet internal GSK customers' needs. You will partner closely with the leaders of Onyx's teams along with the verticals under Research Technology, to deliver industry-leading multi-omics products that power downstream consumption of petabytes of business-critical data. You will drive the product roadmap, guide product development initiatives, and ensure the successful launch and adoption of the Omics Workbench. Together, you will facilitate joint planning and execution of the product roadmap, ensuring a balance between strategic development and customer-facing deliverables. You will also play a key role in devising, tracking, and publicizing metrics that measure the impact and performance of Onyx platform products. In this role you will Product Strategy and Roadmap: Develop and execute a comprehensive product strategy and roadmap for our multi-omics product portfolio, aligned with Onyx's overall product vision and objectives. Customer Understanding: Conduct in-depth customer research, gather customer insights, and engage with customers regularly to understand emerging requirements. Product Planning and Definition: Collaborate with stakeholders to define product requirements, features, and specifications based on customer feedback, product vision, and business goals. Agile Product Development: Work closely with portfolio and engineering teams in an agile environment to ensure successful and timely delivery of product releases, including prioritization, sprint planning, and backlog management. Cross-Functional Collaboration: Collaborate with R&D customers, R&D Digital & Tech organization, and Onyx engineering teams to align product strategies, gather input, and drive successful implementation plans. Product Launch and Adoption: Lead product launches, ensuring effective communication, training, and support materials to drive successful product adoption and customer satisfaction. Product Performance and Optimization: Continuously monitor product performance, collect and analyze data, and drive iterative improvements to enhance product usability, performance, and customer experience. Stakeholder Management: Engage with key stakeholders, including senior Technology leadership and customer organizations to provide updates on product performance, roadmap, and future plans. Industry Thought Leadership: Stay abreast of industry trends, best practices, and emerging technologies in the omics technology space. Share insights and act as a thought leader within the organization and industry events. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Bachelor's degree in bioinformatics, Computational Biology, Software Engineering, or related discipline Experience working in software engineering, software development, bioinformatics, or product management in the genomics tools space Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: Technical Knowledge: Proficiency with modern bioinformatic pipeline development tools such as Nextflow/Nextflow Tower, Snakemake, Git/GitHub, Docker, and CI/CD methodologies. Experience in handling raw omics data and its derivatives, including but not limited to fastq files, pipeline outputs, and transforming them into analytical or application-ready formats. Familiarity with a range of data engineering tools including CloudRun, Spark, and both SQL and NoSQL databases. Working knowledge of at least one programming language, such as Python, Java, or Scala. Familiarity with cloud computing environments, including but not limited to GCP (Preferred), Azure, and AWS Experience working in agile software development environments, utilizing tools like Jira and Confluence. Experience with one or more omics pipelines (e.g., RNAseq, GWAS, WGS, etc.). Understanding of metadata management and data governance concepts. Experience: Extensive experience in product development and management, focusing on bioinformatics platform/tool products. Demonstrated success in launching and managing high-stakes enterprise engineering products for bioinformatics, data science, AI/ML, and analytics data consumption. Strong analytical and problem-solving skills, with the ability to make data-driven decisions. Skills: Strong analytical and problem-solving skills, with a propensity for making data-driven decisions. Exceptional leadership abilities and a proactive, self-driven approach. Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities. Proficiency in distilling complex user requirements and translating them into product releases. Excellent communication, collaboration, and stakeholder management skills. Closing Date for Applications: Monday 29th April 2024 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why Us? GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. . click apply for full job details
May 02, 2024
Full time
Site Name: London The Stanley Building Posted Date: Apr 8 2024 At GSK, we want to supercharge our data capability to better understand our patients and accelerate our ability to discover vaccines and medicines. The Onyx Research Data Platform organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation, metadata- and automation-driven data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talents Aggressively engineering our data at scale, as one unified asset, to unlock the value of our unique collection of data and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user-facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data/computing/analysis platforms, and multi-omics applications. We are seeking a highly skilled and experienced Senior Product Manager for our multi-omics products. In this role, you will be responsible for developing and executing the product strategy of our Omics Workbench to meet internal GSK customers' needs. You will partner closely with the leaders of Onyx's teams along with the verticals under Research Technology, to deliver industry-leading multi-omics products that power downstream consumption of petabytes of business-critical data. You will drive the product roadmap, guide product development initiatives, and ensure the successful launch and adoption of the Omics Workbench. Together, you will facilitate joint planning and execution of the product roadmap, ensuring a balance between strategic development and customer-facing deliverables. You will also play a key role in devising, tracking, and publicizing metrics that measure the impact and performance of Onyx platform products. In this role you will Product Strategy and Roadmap: Develop and execute a comprehensive product strategy and roadmap for our multi-omics product portfolio, aligned with Onyx's overall product vision and objectives. Customer Understanding: Conduct in-depth customer research, gather customer insights, and engage with customers regularly to understand emerging requirements. Product Planning and Definition: Collaborate with stakeholders to define product requirements, features, and specifications based on customer feedback, product vision, and business goals. Agile Product Development: Work closely with portfolio and engineering teams in an agile environment to ensure successful and timely delivery of product releases, including prioritization, sprint planning, and backlog management. Cross-Functional Collaboration: Collaborate with R&D customers, R&D Digital & Tech organization, and Onyx engineering teams to align product strategies, gather input, and drive successful implementation plans. Product Launch and Adoption: Lead product launches, ensuring effective communication, training, and support materials to drive successful product adoption and customer satisfaction. Product Performance and Optimization: Continuously monitor product performance, collect and analyze data, and drive iterative improvements to enhance product usability, performance, and customer experience. Stakeholder Management: Engage with key stakeholders, including senior Technology leadership and customer organizations to provide updates on product performance, roadmap, and future plans. Industry Thought Leadership: Stay abreast of industry trends, best practices, and emerging technologies in the omics technology space. Share insights and act as a thought leader within the organization and industry events. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Bachelor's degree in bioinformatics, Computational Biology, Software Engineering, or related discipline Experience working in software engineering, software development, bioinformatics, or product management in the genomics tools space Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: Technical Knowledge: Proficiency with modern bioinformatic pipeline development tools such as Nextflow/Nextflow Tower, Snakemake, Git/GitHub, Docker, and CI/CD methodologies. Experience in handling raw omics data and its derivatives, including but not limited to fastq files, pipeline outputs, and transforming them into analytical or application-ready formats. Familiarity with a range of data engineering tools including CloudRun, Spark, and both SQL and NoSQL databases. Working knowledge of at least one programming language, such as Python, Java, or Scala. Familiarity with cloud computing environments, including but not limited to GCP (Preferred), Azure, and AWS Experience working in agile software development environments, utilizing tools like Jira and Confluence. Experience with one or more omics pipelines (e.g., RNAseq, GWAS, WGS, etc.). Understanding of metadata management and data governance concepts. Experience: Extensive experience in product development and management, focusing on bioinformatics platform/tool products. Demonstrated success in launching and managing high-stakes enterprise engineering products for bioinformatics, data science, AI/ML, and analytics data consumption. Strong analytical and problem-solving skills, with the ability to make data-driven decisions. Skills: Strong analytical and problem-solving skills, with a propensity for making data-driven decisions. Exceptional leadership abilities and a proactive, self-driven approach. Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities. Proficiency in distilling complex user requirements and translating them into product releases. Excellent communication, collaboration, and stakeholder management skills. Closing Date for Applications: Monday 29th April 2024 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why Us? GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. . click apply for full job details
We are on the lookout for a Content Professional with an excellent writing background that is seeking the next step in their career. This will be focused on writing compelling and engaging content within a B2B environment to drive awareness and audience engagement for the business. This opportunity will be to work with a growing inhouse technology business that is focused on providing optimised processes to their customers with a unique tech offering. This is also a brilliant time to join as they are expanding to different countries with new offices which you have a part in marketing this journey! This would suit a Content Manager that can manage inhouse campaigns across blogs, sales collateral, email marketing, newsletters and website content in a b2b environment and be responsible for the full journey. This role will not have any direct reports currently but will be supported by an experienced team in Marketing. Skills and Experiences: Content Creation: This will be required in several formats which include website, blogs, sales material and email marketing. There will also be requirement to work on video scripts Writing skills: You will be passionate about creative writing and know how to appeal to different markets using different tones and media. Content Strategy: Develop a strategy for the business and target audience interest SEO: Optimisation of content for Search Engines such as keywork research and link building Analytics: Tracking of performance and reporting to make data driven recommendations for lead generation, traffic and conversation rates. Salaries are currently open for negotiation as the organisation is looking to consider various level candidates for review. The business is based in the City of Manchester and walking distance from the central city Train, Bus and Metrolink stops and will offer some hybrid working along with other benefits which include annual bonus. Please use the apply button to submit your CV and be considered for this vacancy. Interviews will be planned during April.
May 02, 2024
Full time
We are on the lookout for a Content Professional with an excellent writing background that is seeking the next step in their career. This will be focused on writing compelling and engaging content within a B2B environment to drive awareness and audience engagement for the business. This opportunity will be to work with a growing inhouse technology business that is focused on providing optimised processes to their customers with a unique tech offering. This is also a brilliant time to join as they are expanding to different countries with new offices which you have a part in marketing this journey! This would suit a Content Manager that can manage inhouse campaigns across blogs, sales collateral, email marketing, newsletters and website content in a b2b environment and be responsible for the full journey. This role will not have any direct reports currently but will be supported by an experienced team in Marketing. Skills and Experiences: Content Creation: This will be required in several formats which include website, blogs, sales material and email marketing. There will also be requirement to work on video scripts Writing skills: You will be passionate about creative writing and know how to appeal to different markets using different tones and media. Content Strategy: Develop a strategy for the business and target audience interest SEO: Optimisation of content for Search Engines such as keywork research and link building Analytics: Tracking of performance and reporting to make data driven recommendations for lead generation, traffic and conversation rates. Salaries are currently open for negotiation as the organisation is looking to consider various level candidates for review. The business is based in the City of Manchester and walking distance from the central city Train, Bus and Metrolink stops and will offer some hybrid working along with other benefits which include annual bonus. Please use the apply button to submit your CV and be considered for this vacancy. Interviews will be planned during April.
Bringing that feel-good energy. We're the newest face amongst the E.ON group of companies. E.ON Next is all about creating a sustainable future, now. We're moving our energy in the right direction, one little big step at a time. Join us in our mission to bring feel-good energy. We're also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it. We are seeking a seasoned Senior Data Analyst with over six years of extensive experience to join our expanding Data team. As the Senior Data Analyst, you will play a pivotal role in delivering comprehensive data analysis, leveraging your expertise in Tableau to generate actionable insights that drive strategic business decisions. A crucial aspect of this role involves fostering strong stakeholder engagement, collaborating closely with various teams to understand their data needs and provide tailored solutions. Databricks experience is highly desirable, and candidates with proficiency in leading small teams will be given preference. The ideal candidate thrives in dynamic environments, excels at resolving complex business challenges, and embraces the entrepreneurial spirit by actively contributing to the company's growth trajectory. If you are passionate about leveraging data to make a tangible impact and are eager to grow alongside a forward-thinking organisation, we encourage you to apply. A taste of what you'll be doing: Consultative Leadership : Spearhead initiatives with cross-functional stakeholders, employing a consultative approach to distil complex requirements into robust data / analytics approaches. Data Mastery : A trusted data expert, knowing what data is available, and which analytical technique is most relevant, ranging from tableau dashboards through to segmentations and root cause analysis Impact Driven: Passionate about impact, whether unpacking the why, delivering optimal customer intelligence data products or delivering powerful insights empowering the organisation to be data driven Insightful Storytelling: Comfortable in "storytelling" and visualisation, delivering insights and recommendations in a clear, relevant and action-oriented manner to senior members of the organisation Technical Project Leadership: Taking ownership of the more complex projects, comfortable with ensuring right first time outputs on time employing best practice principles. Oversee these from inception to completion with minimal oversight. Talent Development: Actively coach and mentor more junior data analysts. Foster a culture of innovation, best practices, and peer-review within the team. A bit about you: Minimum 6 years hands-on experience as a Data Analyst Excellent problem solving skills and high levels of curiosity Deep expertise in SQL and Python Experienced with advanced analytics techniques including modelling, and segmentation Strong visualisation skills including experience with Tableau Experience with cloud-based data pipeline architectures (eg. Databricks) and platforms (eg. AWS) Familiarity with Git-based source control methodologies, including branching and pull requests Excellent communication and presentation skills with the ability to engage non-technical audiences Proven track record of translating complex technical findings into actionable business insights A self-starter, passionate about converting data into actionable insights and business value Adaptive to fast-paced, high autonomy environments Eager to contribute to a culture of growth and innovation Degree or equivalent in a relevant field, e.g Statistics, Mathematics Bonus points for: Energy retail sector experience Experience with Databricks Here's what else you need to know: Closing date - Friday 10th May 2024 We'll have regular team socials and lively team chats Competitive salary Location - Nottingham or London with travel to our other sites when required. Working environment: Flexible hybrid working - a blend of in the office and home working. 26 days holiday plus bank holidays each year - this includes a guaranteed day of for your birthday off if you want it. Generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2 years) Excellent parental leave allowance The chance to choose from our award-winning Flexible Benefits package which includes the option to buy up to 10 days holiday a year. We've exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career. For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider We're committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone. We realise the best people bring their energy at different times, so we're happy to talk flexible working. We offer a range of flexible working options, including full time, part time, job share, remote working and variable start and finishing times.
May 02, 2024
Full time
Bringing that feel-good energy. We're the newest face amongst the E.ON group of companies. E.ON Next is all about creating a sustainable future, now. We're moving our energy in the right direction, one little big step at a time. Join us in our mission to bring feel-good energy. We're also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it. We are seeking a seasoned Senior Data Analyst with over six years of extensive experience to join our expanding Data team. As the Senior Data Analyst, you will play a pivotal role in delivering comprehensive data analysis, leveraging your expertise in Tableau to generate actionable insights that drive strategic business decisions. A crucial aspect of this role involves fostering strong stakeholder engagement, collaborating closely with various teams to understand their data needs and provide tailored solutions. Databricks experience is highly desirable, and candidates with proficiency in leading small teams will be given preference. The ideal candidate thrives in dynamic environments, excels at resolving complex business challenges, and embraces the entrepreneurial spirit by actively contributing to the company's growth trajectory. If you are passionate about leveraging data to make a tangible impact and are eager to grow alongside a forward-thinking organisation, we encourage you to apply. A taste of what you'll be doing: Consultative Leadership : Spearhead initiatives with cross-functional stakeholders, employing a consultative approach to distil complex requirements into robust data / analytics approaches. Data Mastery : A trusted data expert, knowing what data is available, and which analytical technique is most relevant, ranging from tableau dashboards through to segmentations and root cause analysis Impact Driven: Passionate about impact, whether unpacking the why, delivering optimal customer intelligence data products or delivering powerful insights empowering the organisation to be data driven Insightful Storytelling: Comfortable in "storytelling" and visualisation, delivering insights and recommendations in a clear, relevant and action-oriented manner to senior members of the organisation Technical Project Leadership: Taking ownership of the more complex projects, comfortable with ensuring right first time outputs on time employing best practice principles. Oversee these from inception to completion with minimal oversight. Talent Development: Actively coach and mentor more junior data analysts. Foster a culture of innovation, best practices, and peer-review within the team. A bit about you: Minimum 6 years hands-on experience as a Data Analyst Excellent problem solving skills and high levels of curiosity Deep expertise in SQL and Python Experienced with advanced analytics techniques including modelling, and segmentation Strong visualisation skills including experience with Tableau Experience with cloud-based data pipeline architectures (eg. Databricks) and platforms (eg. AWS) Familiarity with Git-based source control methodologies, including branching and pull requests Excellent communication and presentation skills with the ability to engage non-technical audiences Proven track record of translating complex technical findings into actionable business insights A self-starter, passionate about converting data into actionable insights and business value Adaptive to fast-paced, high autonomy environments Eager to contribute to a culture of growth and innovation Degree or equivalent in a relevant field, e.g Statistics, Mathematics Bonus points for: Energy retail sector experience Experience with Databricks Here's what else you need to know: Closing date - Friday 10th May 2024 We'll have regular team socials and lively team chats Competitive salary Location - Nottingham or London with travel to our other sites when required. Working environment: Flexible hybrid working - a blend of in the office and home working. 26 days holiday plus bank holidays each year - this includes a guaranteed day of for your birthday off if you want it. Generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2 years) Excellent parental leave allowance The chance to choose from our award-winning Flexible Benefits package which includes the option to buy up to 10 days holiday a year. We've exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career. For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider We're committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone. We realise the best people bring their energy at different times, so we're happy to talk flexible working. We offer a range of flexible working options, including full time, part time, job share, remote working and variable start and finishing times.
JOB TITLE: Data Visualisation and Reporting Manager SALARY : £57,546 - £63,940 LOCATION: Edinburgh, Leeds or Bristol HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Why Lloyds Banking Group Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too. We're looking for someone with: A passion for designing and developing efficient, re-usable assets and capabilities to benefit our customers An Inquisitive nature- do you like to gather information and join the dots? You will be developing within a technical team who consume data and provide regular and ad-hoc business insight and reporting An enthusiasm for problem solving & analysis - you'll be investigating and analysing data to recommend and support solutions for customers Excellent stakeholder management skills - you will be collaboratively working with colleagues from different areas across Insurance, Pensions & Investments, and the Group in order to understand and provide value and insight for our customers Well defined planning & organising skills as things could change and you'll need to adapt to a flexible agenda and plan proactively to ensure key deadlines are met An eye for detail and be able to communicate to business audiences complex technical messaging - especially visually and through "telling the story" in a compelling way. What we would like to see: Experience of developing business solutions and insight using advanced data analytics (SQL) Able to provide insight and reporting using visualisation tools (PowerBI) Experience of developing improvements and simplification approaches Insurance, Pensions & Investments knowledge, or experience Excellent communication, presentation/visualisation, and story-telling skills Change Management experience Good interpersonal skills Line management experience to support junior analysts using Your Best Framework About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.
May 02, 2024
Full time
JOB TITLE: Data Visualisation and Reporting Manager SALARY : £57,546 - £63,940 LOCATION: Edinburgh, Leeds or Bristol HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Why Lloyds Banking Group Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too. We're looking for someone with: A passion for designing and developing efficient, re-usable assets and capabilities to benefit our customers An Inquisitive nature- do you like to gather information and join the dots? You will be developing within a technical team who consume data and provide regular and ad-hoc business insight and reporting An enthusiasm for problem solving & analysis - you'll be investigating and analysing data to recommend and support solutions for customers Excellent stakeholder management skills - you will be collaboratively working with colleagues from different areas across Insurance, Pensions & Investments, and the Group in order to understand and provide value and insight for our customers Well defined planning & organising skills as things could change and you'll need to adapt to a flexible agenda and plan proactively to ensure key deadlines are met An eye for detail and be able to communicate to business audiences complex technical messaging - especially visually and through "telling the story" in a compelling way. What we would like to see: Experience of developing business solutions and insight using advanced data analytics (SQL) Able to provide insight and reporting using visualisation tools (PowerBI) Experience of developing improvements and simplification approaches Insurance, Pensions & Investments knowledge, or experience Excellent communication, presentation/visualisation, and story-telling skills Change Management experience Good interpersonal skills Line management experience to support junior analysts using Your Best Framework About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.