About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Dec 18, 2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Loch Lomond & The Trossachs National Park
Balloch, West Dunbartonshire
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
Dec 07, 2023
Full time
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Vacancy Number: 15902BR
Specialist IT Solutions Engineer The successful candidate will work closely with academic staff and students to lead the investigation, proposition, build and maintenance activities for bespoke and discipline-specific IT systems that underpin the research and teaching activities initially in the School of Computer Science and Informatics, but subsequently in other academic schools in the University. The role holder will also work closely with colleagues in University IT and contribute to the wider technological innovation of IT systems across the University. Us We want to make Cardiff University an institution that is respected the world over. Our vision is to be a world-leading, research-excellent, educationally outstanding university, driven by creativity and curiosity, which fulfils its social, cultural and economic obligations to Cardiff, Wales, the UK and the world. We expect to improve our standing as one of the top 100 universities in the world and the top 20 in the UK. Opportunity The successful candidate will work within University IT alongside a wider network of technically innovative staff, and in close collaboration with academic colleagues to design, build and operate innovative systems and IT services that underpin the research, teaching and administrative activities of the School of Computer Science and Informatics. The role holder will enable the School’s staff and students to leverage existing IT services and contribute to collaborative projects with academic and technical colleagues to develop new and innovative services that support specialist teaching and research activity. You You will be comfortable working in a fast-paced academic environment and will be key to the school’s research and teaching success; helping to guide and train others in the use of digital technologies. The role requires you be agile in the management of your workload, enabling you to be responsive and reactive to requests from staff or students. You will be called upon to develop new IT services in response to requirements from academic colleagues and you are likely to need to research and learn new technologies to deliver them – often on challenging timescales. You will be expected to become the subject matter expert for services that you develop and will oversee their transition to operational teams as required. The diversity of the role will provide the right candidate with opportunities to develop a broad range of skills and to also develop specialisms. Your specialist skills will support colleagues within University IT when proposing and developing solutions at an appropriate scale required by the University. You will need strong Linux system administration experience or have used Linux extensively in a development or academic environment. You should be comfortable with supporting and troubleshooting web applications and automating service provision using open-source stacks (e.g. LAMP, Tomcat, Kubernetes, Docker, etc.) and you will need good scripting skills, while experience of Windows and Apple Mac system administration would also be advantageous. You will be able to gather and advise on requirements from academic colleagues in order to solve complex technical problems across a broad range of technologies. What we offer Cardiff University can offer many attractive benefits to its employees, including a competitive salary, 37 days annual leave per annum and a generous pension scheme. More information on what we can offer can be found at https://www.cardiff.ac.uk/jobs/what-we-can-offer . This is a full time, open ended position. Salary: £44,737 - £51,805 per annum (Grade 7) Date advert posted: Tuesday, 14 February 2023 Closing date: Friday, 3 March 2023 Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received. Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Feb 17, 2023
Full time
Vacancy Number: 15902BR
Specialist IT Solutions Engineer The successful candidate will work closely with academic staff and students to lead the investigation, proposition, build and maintenance activities for bespoke and discipline-specific IT systems that underpin the research and teaching activities initially in the School of Computer Science and Informatics, but subsequently in other academic schools in the University. The role holder will also work closely with colleagues in University IT and contribute to the wider technological innovation of IT systems across the University. Us We want to make Cardiff University an institution that is respected the world over. Our vision is to be a world-leading, research-excellent, educationally outstanding university, driven by creativity and curiosity, which fulfils its social, cultural and economic obligations to Cardiff, Wales, the UK and the world. We expect to improve our standing as one of the top 100 universities in the world and the top 20 in the UK. Opportunity The successful candidate will work within University IT alongside a wider network of technically innovative staff, and in close collaboration with academic colleagues to design, build and operate innovative systems and IT services that underpin the research, teaching and administrative activities of the School of Computer Science and Informatics. The role holder will enable the School’s staff and students to leverage existing IT services and contribute to collaborative projects with academic and technical colleagues to develop new and innovative services that support specialist teaching and research activity. You You will be comfortable working in a fast-paced academic environment and will be key to the school’s research and teaching success; helping to guide and train others in the use of digital technologies. The role requires you be agile in the management of your workload, enabling you to be responsive and reactive to requests from staff or students. You will be called upon to develop new IT services in response to requirements from academic colleagues and you are likely to need to research and learn new technologies to deliver them – often on challenging timescales. You will be expected to become the subject matter expert for services that you develop and will oversee their transition to operational teams as required. The diversity of the role will provide the right candidate with opportunities to develop a broad range of skills and to also develop specialisms. Your specialist skills will support colleagues within University IT when proposing and developing solutions at an appropriate scale required by the University. You will need strong Linux system administration experience or have used Linux extensively in a development or academic environment. You should be comfortable with supporting and troubleshooting web applications and automating service provision using open-source stacks (e.g. LAMP, Tomcat, Kubernetes, Docker, etc.) and you will need good scripting skills, while experience of Windows and Apple Mac system administration would also be advantageous. You will be able to gather and advise on requirements from academic colleagues in order to solve complex technical problems across a broad range of technologies. What we offer Cardiff University can offer many attractive benefits to its employees, including a competitive salary, 37 days annual leave per annum and a generous pension scheme. More information on what we can offer can be found at https://www.cardiff.ac.uk/jobs/what-we-can-offer . This is a full time, open ended position. Salary: £44,737 - £51,805 per annum (Grade 7) Date advert posted: Tuesday, 14 February 2023 Closing date: Friday, 3 March 2023 Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received. Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
We are hiring a Senior Staff Software Engineer/Principal Software Engineer for Databricks' Engineering team reporting to an Engineering Leader.You will be part of the Databricks engineering organization, working on one the most important products here within Databricks while working with teams that develop Databricks products and features for thousands of enterprises worldwide as well. As a software engineer, you will join as a founding member of our Berlin site (fully remote) but really as a founding team for our multi-year journey to achieve our Lakehouse vision. You will be involved in the entire development cycle and exemplify all core Databricks values (own-it, data decide, teamwork, customer-obsessed). Key Characteristics As an engineer at Databricks, you will build the next generation distributed data storage and processing systems that can outperform specialized SQL query engines in relational query performance, yet provide the expressiveness and programming abstractions to support diverse workloads ranging from ETL to data science. Job Description At Databricks, we are obsessed with enabling data teams to solve the world's toughest problems, from security threat detection to cancer drug development. We do this by building and running the world's best data and AI infrastructure platform, so our customers can focus on the high value challenges that are central to their own missions. Our engineering teams build highly technical products that fulfill real, important needs in the world. We develop and operate one of the largest scale software platforms. The fleet consists of millions of virtual machines, generating terabytes of logs and processing exabytes of data per day. At our scale, we regularly observe cloud hardware, network, and operating system faults, and our software must gracefully shield our customers from any of the above. The Impact you will have: Solve real business needs at large scale by applying your software engineering. Deliver a highly scalable, available, and fault-tolerant engine processing hundreds of TB of data daily across thousands of customers Low level systems debugging, performance measurement & optimization on large production clusters. Build architecture design, influence product roadmap, and take ownership and responsibility over new projects. Introduce tools to allow greater automation and operability of services. Use your deep experience to help prevent and investigate production issues. Plan and lead complicated technical projects that work with several teams within the company. Contribute as a Technical Team Lead by mentoring others, lead sprint planning, delegating work and assignments to team members and participate in project planning. What we look for: 15+ years industry experience building and supporting large-scale distributed systems. Comfortable working towards a multi-year vision with incremental deliverables. Motivated by delivering customer value and impact. Strong foundation in algorithms and data structures and their real-world use cases. Experience driving company initiatives towards customer satisfaction. BS/MS/PhD in Computer Science or related majors, or equivalent experience. Comprehensive health coverage including medical, dental, and vision Equity awards Flexible time off Paid parental leave Family Planning Gym reimbursement Employee Assistance Program (EAP) Mental wellness resources About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook .
May 03, 2024
Full time
We are hiring a Senior Staff Software Engineer/Principal Software Engineer for Databricks' Engineering team reporting to an Engineering Leader.You will be part of the Databricks engineering organization, working on one the most important products here within Databricks while working with teams that develop Databricks products and features for thousands of enterprises worldwide as well. As a software engineer, you will join as a founding member of our Berlin site (fully remote) but really as a founding team for our multi-year journey to achieve our Lakehouse vision. You will be involved in the entire development cycle and exemplify all core Databricks values (own-it, data decide, teamwork, customer-obsessed). Key Characteristics As an engineer at Databricks, you will build the next generation distributed data storage and processing systems that can outperform specialized SQL query engines in relational query performance, yet provide the expressiveness and programming abstractions to support diverse workloads ranging from ETL to data science. Job Description At Databricks, we are obsessed with enabling data teams to solve the world's toughest problems, from security threat detection to cancer drug development. We do this by building and running the world's best data and AI infrastructure platform, so our customers can focus on the high value challenges that are central to their own missions. Our engineering teams build highly technical products that fulfill real, important needs in the world. We develop and operate one of the largest scale software platforms. The fleet consists of millions of virtual machines, generating terabytes of logs and processing exabytes of data per day. At our scale, we regularly observe cloud hardware, network, and operating system faults, and our software must gracefully shield our customers from any of the above. The Impact you will have: Solve real business needs at large scale by applying your software engineering. Deliver a highly scalable, available, and fault-tolerant engine processing hundreds of TB of data daily across thousands of customers Low level systems debugging, performance measurement & optimization on large production clusters. Build architecture design, influence product roadmap, and take ownership and responsibility over new projects. Introduce tools to allow greater automation and operability of services. Use your deep experience to help prevent and investigate production issues. Plan and lead complicated technical projects that work with several teams within the company. Contribute as a Technical Team Lead by mentoring others, lead sprint planning, delegating work and assignments to team members and participate in project planning. What we look for: 15+ years industry experience building and supporting large-scale distributed systems. Comfortable working towards a multi-year vision with incremental deliverables. Motivated by delivering customer value and impact. Strong foundation in algorithms and data structures and their real-world use cases. Experience driving company initiatives towards customer satisfaction. BS/MS/PhD in Computer Science or related majors, or equivalent experience. Comprehensive health coverage including medical, dental, and vision Equity awards Flexible time off Paid parental leave Family Planning Gym reimbursement Employee Assistance Program (EAP) Mental wellness resources About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook .
Senior AWS Devops Engineer, Bristol, Hybrid, £70,000-£90,000 We are making waves globally in the digital learning arena. From big-name brands you use daily to smaller companies leveling up their teams, we craft impactful, engaging learning apps that truly make a difference. Passionate about meaningful work? Join us in shaping unforgettable learning experiences. Role and Responsibilities Answering to the Head of Engineering, we're seeking a seasoned DevOps engineer who's adept at both crafting and rolling out solutions. Architect, implement, and manage Public Cloud infrastructures, with a strategic shift towards AWS in the pipeline. Set and monitor service level metrics for applications. Mentor software teams to ensure seamless app deployment and operation. Hands-on troubleshooting and incident handling. Primarily UK business hours support, with occasional out-of-hours assistance. Identify and implement optimization strategies. Establish and refine deployment, incident, and problem management processes and tools. Experience and Qualifications Background and Qualifications: Ideally, a bachelor's degree in engineering or science; however, we're open to considering other degrees for the right fit. A minimum of 4 years in a Senior or Lead DevOps role. Proficiency with SaaS applications. Skills and Experience: Agile software development practices. Solid grasp of IP Networking, DNS, CDN, Load Balancing, and firewall design. Proficiency with AWS, GCP, and Terraform. Architecting Kubernetes systems; familiarity with monitoring tools like Prometheus and Service Mesh like Istio. Comfortable in Linux environments. Experience with GitHub for source code management. CI/CD pipelines using GitHub Actions. Config and Secrets management. Scripting with Python, Shell, Perl. Security credentials: Familiarity with ISO27001 and SOC compliance is a plus. We welcome candidates transitioning from software development to DevOps. Tech Stack: OS: Linux (zero Windows deployments) Languages: Python, PHP, Shell Script Managed Kubernetes AWS Lambda, Step Functions, Cognito, Kinesis Databases: Postgres, Redis Open-source apps: Apache Airflow, Key Cloak, CraftCMS Development Frameworks: Django, Tailwind CSS/UI Location: Bristol Please share your latest CV to or call .
May 03, 2024
Full time
Senior AWS Devops Engineer, Bristol, Hybrid, £70,000-£90,000 We are making waves globally in the digital learning arena. From big-name brands you use daily to smaller companies leveling up their teams, we craft impactful, engaging learning apps that truly make a difference. Passionate about meaningful work? Join us in shaping unforgettable learning experiences. Role and Responsibilities Answering to the Head of Engineering, we're seeking a seasoned DevOps engineer who's adept at both crafting and rolling out solutions. Architect, implement, and manage Public Cloud infrastructures, with a strategic shift towards AWS in the pipeline. Set and monitor service level metrics for applications. Mentor software teams to ensure seamless app deployment and operation. Hands-on troubleshooting and incident handling. Primarily UK business hours support, with occasional out-of-hours assistance. Identify and implement optimization strategies. Establish and refine deployment, incident, and problem management processes and tools. Experience and Qualifications Background and Qualifications: Ideally, a bachelor's degree in engineering or science; however, we're open to considering other degrees for the right fit. A minimum of 4 years in a Senior or Lead DevOps role. Proficiency with SaaS applications. Skills and Experience: Agile software development practices. Solid grasp of IP Networking, DNS, CDN, Load Balancing, and firewall design. Proficiency with AWS, GCP, and Terraform. Architecting Kubernetes systems; familiarity with monitoring tools like Prometheus and Service Mesh like Istio. Comfortable in Linux environments. Experience with GitHub for source code management. CI/CD pipelines using GitHub Actions. Config and Secrets management. Scripting with Python, Shell, Perl. Security credentials: Familiarity with ISO27001 and SOC compliance is a plus. We welcome candidates transitioning from software development to DevOps. Tech Stack: OS: Linux (zero Windows deployments) Languages: Python, PHP, Shell Script Managed Kubernetes AWS Lambda, Step Functions, Cognito, Kinesis Databases: Postgres, Redis Open-source apps: Apache Airflow, Key Cloak, CraftCMS Development Frameworks: Django, Tailwind CSS/UI Location: Bristol Please share your latest CV to or call .
We are working with a well established who are seeking an IT Field Engineer to join their team covering the M4 Corridor. Great opportunity to join a great team working on projects and escalated support. You must have a UK drivers licence as you will be working a mix of on site customer support and remote. What will you be doing as an IT Field Engineer? Act as the technical point of contact for the customer whilst on site Work at a senior technical level within the business, contributing to solution design and leading on the delivery of allocated projects Provide all aspects of IT support as required by the customer Work with the customer to prioritise tickets in accordance with their requirements Ensure all networked devices are up-to-date with necessary security patches, firmware, and Anti-Virus definitions Install and configure hardware, software, and networking equipment as required Troubleshoot and diagnose hardware, software and network issues Support colleagues with technical issues and contribute to the development of services delivered by the company Deliver 2nd and 3rd line remote support to customers where required Adhere to information security policies at all times Liaise with colleagues and 3rd parties as required to provide solutions to our customers Produce documentation for use both by the company and our customers What experience do you need? Windows Server 2012 - 2022 Associated server technologies, in particular: AD, GPO, DNS, DHCP, Print Management, WSUS Virtual server technologies (Hyper-V and/or VMware), including Storage and Networking Deployment and management of Windows 10/11 in a domain environment Mass deployment of software applications to network devices Modern backup technologies, strategies, and disaster recovery planning O365 administration (AAD Connect, User Mgmt, Email, OneDrive, Sharepoint, Teams) Network device configuration; e.g. Patching, VLANs, STP, QoS, VPNs, Firewalls, Web Filters, Routers, and Wireless technologies MDM technologies (e.g. Intune, Jamf, Meraki, Miradore) M365 experience, such as; Azure, Azure AD, Intune, Autopilot, Licencing, Security & Compliance, On-prem to Cloud migrations Personal skills Be a confident communicator at all levels, both written and verbally Take a pro-active approach to IT support and show initiative in your day-to-day work Be able to manage your time effectively, multitask, and prioritise your workload Have a willingness to travel to, from, and between customer sites on a daily basis What will you get in return Basic salary up to £35,000 + bonus + Company Car (Green Tax) Continous training and paid for certifications Hybrid working environment 25 days holiday + bank This position requires a full UK Drivers licence and you must based in or around the M4 corridor.Recruiter: Adam Titmus
May 03, 2024
Full time
We are working with a well established who are seeking an IT Field Engineer to join their team covering the M4 Corridor. Great opportunity to join a great team working on projects and escalated support. You must have a UK drivers licence as you will be working a mix of on site customer support and remote. What will you be doing as an IT Field Engineer? Act as the technical point of contact for the customer whilst on site Work at a senior technical level within the business, contributing to solution design and leading on the delivery of allocated projects Provide all aspects of IT support as required by the customer Work with the customer to prioritise tickets in accordance with their requirements Ensure all networked devices are up-to-date with necessary security patches, firmware, and Anti-Virus definitions Install and configure hardware, software, and networking equipment as required Troubleshoot and diagnose hardware, software and network issues Support colleagues with technical issues and contribute to the development of services delivered by the company Deliver 2nd and 3rd line remote support to customers where required Adhere to information security policies at all times Liaise with colleagues and 3rd parties as required to provide solutions to our customers Produce documentation for use both by the company and our customers What experience do you need? Windows Server 2012 - 2022 Associated server technologies, in particular: AD, GPO, DNS, DHCP, Print Management, WSUS Virtual server technologies (Hyper-V and/or VMware), including Storage and Networking Deployment and management of Windows 10/11 in a domain environment Mass deployment of software applications to network devices Modern backup technologies, strategies, and disaster recovery planning O365 administration (AAD Connect, User Mgmt, Email, OneDrive, Sharepoint, Teams) Network device configuration; e.g. Patching, VLANs, STP, QoS, VPNs, Firewalls, Web Filters, Routers, and Wireless technologies MDM technologies (e.g. Intune, Jamf, Meraki, Miradore) M365 experience, such as; Azure, Azure AD, Intune, Autopilot, Licencing, Security & Compliance, On-prem to Cloud migrations Personal skills Be a confident communicator at all levels, both written and verbally Take a pro-active approach to IT support and show initiative in your day-to-day work Be able to manage your time effectively, multitask, and prioritise your workload Have a willingness to travel to, from, and between customer sites on a daily basis What will you get in return Basic salary up to £35,000 + bonus + Company Car (Green Tax) Continous training and paid for certifications Hybrid working environment 25 days holiday + bank This position requires a full UK Drivers licence and you must based in or around the M4 corridor.Recruiter: Adam Titmus
We are hiring a Desktop Support Engineer to join a well-established Information Technology Services and Solutions company. The company Develops applications for the banking industry and then migrates to a full IT services organisation. About the Role: The role is to provide first/second-line support in end-user computing operations, including client hardware, client operating systems (Windows OS), client applications, printing, and network connectivity, following agreed-upon procedures for Incident, Problem, Change, Release, and Configuration Management to defined service levels. Function To ensure quality and timely delivery of all 1st/2nd line desktop support services, mainly deskside. To assist in the delivery of IT projects. To deliver desktop /onsite support services at client location. Identifying and responding to calls in a professional manner Technical Responsibilities: Delivery of 1st/2nd line support activities and duties Desktop/laptop imaging builds and repairs Attend meetings as required based on work being undertaken Escalate quality matters to the Team Leader/Service Delivery Manager Assist fellow team members in identifying solutions to problems Be flexible and be able to work out of hours on occasion when necessary Can analyse, diagnose, and troubleshoot problems within set SLAs Able to work methodically and logically Can communicate effectively, both orally and in writing Exposure to hardware/software builds Exposure to Active Directory on Windows Server 2016 and upwards Some exposure to Office 365, M365 & Defender ATP Networking protocols, including TCP/IP Remote Assistance Windows 10/11 Desktop OS Support Ability to learn quickly and to follow processes Required Skills 1-2 years in a similar position Good hardware and Cabling knowledge (server, laptop, desktop and printers) Microsoft certification would be an advantage Benefits: Hybrid work options Annual leave plus bank holidays Paid days to be used for medical appointments or other health related issues Pension plan and life insurance Training and development opportunities Employee wellness program and perks Friendly and supportive team culture On-site parking Work from home Job Type: Permanent Pay: up to £30k per annum Schedule: Monday to Friday Experience: Desktop Support: 1 year (required) Office 365: 1 year (preferred) TCP/IP: 2 years (required) Remote Assistance: 2 years (required) Microsoft Windows Server: 2 years (required) Active Directory: 1 year (required)
May 03, 2024
Full time
We are hiring a Desktop Support Engineer to join a well-established Information Technology Services and Solutions company. The company Develops applications for the banking industry and then migrates to a full IT services organisation. About the Role: The role is to provide first/second-line support in end-user computing operations, including client hardware, client operating systems (Windows OS), client applications, printing, and network connectivity, following agreed-upon procedures for Incident, Problem, Change, Release, and Configuration Management to defined service levels. Function To ensure quality and timely delivery of all 1st/2nd line desktop support services, mainly deskside. To assist in the delivery of IT projects. To deliver desktop /onsite support services at client location. Identifying and responding to calls in a professional manner Technical Responsibilities: Delivery of 1st/2nd line support activities and duties Desktop/laptop imaging builds and repairs Attend meetings as required based on work being undertaken Escalate quality matters to the Team Leader/Service Delivery Manager Assist fellow team members in identifying solutions to problems Be flexible and be able to work out of hours on occasion when necessary Can analyse, diagnose, and troubleshoot problems within set SLAs Able to work methodically and logically Can communicate effectively, both orally and in writing Exposure to hardware/software builds Exposure to Active Directory on Windows Server 2016 and upwards Some exposure to Office 365, M365 & Defender ATP Networking protocols, including TCP/IP Remote Assistance Windows 10/11 Desktop OS Support Ability to learn quickly and to follow processes Required Skills 1-2 years in a similar position Good hardware and Cabling knowledge (server, laptop, desktop and printers) Microsoft certification would be an advantage Benefits: Hybrid work options Annual leave plus bank holidays Paid days to be used for medical appointments or other health related issues Pension plan and life insurance Training and development opportunities Employee wellness program and perks Friendly and supportive team culture On-site parking Work from home Job Type: Permanent Pay: up to £30k per annum Schedule: Monday to Friday Experience: Desktop Support: 1 year (required) Office 365: 1 year (preferred) TCP/IP: 2 years (required) Remote Assistance: 2 years (required) Microsoft Windows Server: 2 years (required) Active Directory: 1 year (required)
Resolve Recruitment are delighted to be working with the UK's largest healthcare provider. We are currently recruiting for an IT Endpoint Support Engineer to join this organisations fast-growing IT team. Job overview This role is working within the Service Desk, working as the initial point of contact for all IT related queries, providing first time fixes to incidents and providing excellent customer care. You will be supporting staff both face to face and over the telephone. Supporting Windows 10, Office 365 and a number of internal applications. Main duties of the job Working as an IT Desktop engineer covering 4 main elements of the role: Remote fixes Site Visits Build Repairs Detailed job description and main responsibilities Providing IT second line customer focused support for both clinical and corporate customers Ensure all work/ calls are recorded within the call management system through the IT Service Desk To be prompt and meticulous in updating of daily Incidents and Request for Service handled into the call management system ensuring all relevant details are captured To be responsive and pro-active when investigating and diagnosing incidents by providing telephone remote support to restore normal service as quickly as possible Monitoring and tracking incidents, escalating where necessary hierarchical or functionally Prioritise, organise and re-classify IT incidents, requests for service and queries, documenting additional information gained and actions carried out in line with the Support Services standards and Digital Services service level agreement Liaising with third party suppliers to resolve faults or provide identified work around solutions on tailored or National systems Resolve or provide identified work around solutions to customer queries / incidents or assign to the correct specialised team within IT Responsible for the Installation/ setup, repair and maintenance of workstations, local software, peripherals and telephones in accordance with the Digital Services SLA. Configure settings, network services and printer facilities Upgrade, migrate, test and maintain IT hardware, software and peripherals Build & Install purchased IT equipment & software applications within agreed timescales documented in the Service Level Agreement Provide second line support to customers in troubleshooting, investigating and repairing applications and IT hardware, including desktops/ laptops and related peripherals, ensuring that Agreed Service Levels are met Analyse information presented and gained from the customer to enable diagnostics of workstations and peripheral equipment using remote Digital Services approved tools Undertake site visits where necessary to rectify software/hardware problems, undertake moves and changes & roll out new hardware for technology refresh/project work Responsible for the maintaining the Digital Services antivirus, Sophos console, and data integrity within the call management system Ensure all Endpoint asset information is kept up to date Escalate calls in jeopardy of failing service level targets to the Endpoint Services Manager Provide peer training within the Endpoint Engineering team to ensure a multi-skilled team and knowledge transfer Presenting a positive image of Digital Services at all times and comply with all Corporate Policy Person specification Qualifications Essential criteria A degree or equivalent or significant experience of supporting Computer Desktop Hardware Microsoft Certification or equivalent ITIL Service Management foundation certification or equivalent knowledge Desirable criteria Service Desk Institute Analyst certification or equivalent Experience Essential criteria Working knowledge of Active Directory, users, computers and security groups Working knowledge of Microsoft Operating Systems; Windows 10 Working knowledge of Sophos console, asset management solutions and Citrix Working knowledge of Microsoft Office 365 Good keyboard skills (RSA 2 typing/word processing or equivalent experience) Experience working in a customer service environment , providing excellent customer-focused service, managing customer expectations and dealing with difficult customers Excellent communications skills (verbally and written) Good analytical problem solving skills Experience of working effectively as a team Desirable criteria An understanding of community focus and previous experience of working in IT within the public sector Experience of working within an ITIL environment A working knowledge of Microsoft System Center Configuration Manager Skills, Abilities and Knowledge Essential criteria Excellent customer handling skills, including communicating at the customer's technical level, working with executive customers and managing difficult people Professional and calm approach at all times, particularly when dealing with difficult situations Good customer relationship management skills, enabling customer confidence and empowerment A logical approach to problem solving and exercising good judgement Good attention to detail Prioritises and organise workload in accordance with the Service Level Agreement Able to meet targets under pressure Communication Essential criteria Able to communicate effectively in written and verbal English language Personal and People development Essential criteria Self motivated 'Will do/ can do' attitude Flexible with working hours where it is demanded by the role, to meet the needs of the service Essential criteria Understand and apply vision, values and behaviours Be proactive, forward thinking and comfortable working on own initiative Share creative and innovative ways of doing things with colleagues Take ownership Deliver on commitments in a timely way Exhibit the necessary level of independence and objectivity required to perform the role effectively Other Essential criteria Ability to perform moderate physical activity on a frequent basis Must hold full and valid UK driving licence and have access to a vehicle If this position looks to be of interest, please apply TODAY!
May 02, 2024
Full time
Resolve Recruitment are delighted to be working with the UK's largest healthcare provider. We are currently recruiting for an IT Endpoint Support Engineer to join this organisations fast-growing IT team. Job overview This role is working within the Service Desk, working as the initial point of contact for all IT related queries, providing first time fixes to incidents and providing excellent customer care. You will be supporting staff both face to face and over the telephone. Supporting Windows 10, Office 365 and a number of internal applications. Main duties of the job Working as an IT Desktop engineer covering 4 main elements of the role: Remote fixes Site Visits Build Repairs Detailed job description and main responsibilities Providing IT second line customer focused support for both clinical and corporate customers Ensure all work/ calls are recorded within the call management system through the IT Service Desk To be prompt and meticulous in updating of daily Incidents and Request for Service handled into the call management system ensuring all relevant details are captured To be responsive and pro-active when investigating and diagnosing incidents by providing telephone remote support to restore normal service as quickly as possible Monitoring and tracking incidents, escalating where necessary hierarchical or functionally Prioritise, organise and re-classify IT incidents, requests for service and queries, documenting additional information gained and actions carried out in line with the Support Services standards and Digital Services service level agreement Liaising with third party suppliers to resolve faults or provide identified work around solutions on tailored or National systems Resolve or provide identified work around solutions to customer queries / incidents or assign to the correct specialised team within IT Responsible for the Installation/ setup, repair and maintenance of workstations, local software, peripherals and telephones in accordance with the Digital Services SLA. Configure settings, network services and printer facilities Upgrade, migrate, test and maintain IT hardware, software and peripherals Build & Install purchased IT equipment & software applications within agreed timescales documented in the Service Level Agreement Provide second line support to customers in troubleshooting, investigating and repairing applications and IT hardware, including desktops/ laptops and related peripherals, ensuring that Agreed Service Levels are met Analyse information presented and gained from the customer to enable diagnostics of workstations and peripheral equipment using remote Digital Services approved tools Undertake site visits where necessary to rectify software/hardware problems, undertake moves and changes & roll out new hardware for technology refresh/project work Responsible for the maintaining the Digital Services antivirus, Sophos console, and data integrity within the call management system Ensure all Endpoint asset information is kept up to date Escalate calls in jeopardy of failing service level targets to the Endpoint Services Manager Provide peer training within the Endpoint Engineering team to ensure a multi-skilled team and knowledge transfer Presenting a positive image of Digital Services at all times and comply with all Corporate Policy Person specification Qualifications Essential criteria A degree or equivalent or significant experience of supporting Computer Desktop Hardware Microsoft Certification or equivalent ITIL Service Management foundation certification or equivalent knowledge Desirable criteria Service Desk Institute Analyst certification or equivalent Experience Essential criteria Working knowledge of Active Directory, users, computers and security groups Working knowledge of Microsoft Operating Systems; Windows 10 Working knowledge of Sophos console, asset management solutions and Citrix Working knowledge of Microsoft Office 365 Good keyboard skills (RSA 2 typing/word processing or equivalent experience) Experience working in a customer service environment , providing excellent customer-focused service, managing customer expectations and dealing with difficult customers Excellent communications skills (verbally and written) Good analytical problem solving skills Experience of working effectively as a team Desirable criteria An understanding of community focus and previous experience of working in IT within the public sector Experience of working within an ITIL environment A working knowledge of Microsoft System Center Configuration Manager Skills, Abilities and Knowledge Essential criteria Excellent customer handling skills, including communicating at the customer's technical level, working with executive customers and managing difficult people Professional and calm approach at all times, particularly when dealing with difficult situations Good customer relationship management skills, enabling customer confidence and empowerment A logical approach to problem solving and exercising good judgement Good attention to detail Prioritises and organise workload in accordance with the Service Level Agreement Able to meet targets under pressure Communication Essential criteria Able to communicate effectively in written and verbal English language Personal and People development Essential criteria Self motivated 'Will do/ can do' attitude Flexible with working hours where it is demanded by the role, to meet the needs of the service Essential criteria Understand and apply vision, values and behaviours Be proactive, forward thinking and comfortable working on own initiative Share creative and innovative ways of doing things with colleagues Take ownership Deliver on commitments in a timely way Exhibit the necessary level of independence and objectivity required to perform the role effectively Other Essential criteria Ability to perform moderate physical activity on a frequent basis Must hold full and valid UK driving licence and have access to a vehicle If this position looks to be of interest, please apply TODAY!
Who We Are: Endeavor is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE. The Company: Endeavor (formerly WME IMG) is a global leader in sports, entertainment and fashion operating in more than 30 countries. Named one of Fortune's 25 Most Important Private Companies, Endeavor is comprised of a number of industry-leading companies including WME, IMG and UFC. The Endeavor network specializes in talent representation and management; brand marketing, sponsorship and licensing; media sales and distribution; event operation and management; and sports training and league development. The Opportunity In your role as Senior Product Manager within Endeavor's Data Services department, you'll play a pivotal role in developing and shaping data solutions that span Big Data, Business Intelligence, and Data Science across Endeavor's global operations. We work in cross functional product squads composed of Data Engineers, Data Analysts, Data Scientists, Business Analysts, and other supporting roles such as DevOps, Security and Architecture. You will be responsible for your own assigned squad(s) products, as well as setting up processes, shared resources and workflows for other squads. You will need a strategic mindset and to be able to positively influence other Product Managers in their strategy and direction. This role may involve management of other Product Managers or Business Analysts. Role & Responsibilities Develop and articulate a clear and engaging product vision and strategy that aligns with our departmental and company goals. Enhance departmental workflows and processes, promoting efficiency and a shared learning environment. Utilise data analytics and usage metrics to monitor product performance, guiding strategic improvements and user engagement. Lead market research to uncover emerging trends and opportunities for innovation. Manage project budgets with a focus on optimal resource allocation and impact. Deliver exceptional products that meet or exceed client's expectations, to the agreed timeline and release plans. Clearly define product requirements and user stories, ensuring a thorough understanding among development teams. Strategically prioritize the product backlog to reflect our client's needs and potential business impact. Directly engage with clients to gather feedback, sharing insights and updates to guide future product enhancements. Work closely with all disciplines in the Data Services department from Support, Engineering, Analysis, QA, management and Scrum Masters Meet with data scientists, data analysts and data engineers to create an understanding of the business impact and value of the requirements Introduce agile process improvements, and work in an evolving Agile and DevOps environment providing and receiving honest feedback Produce and maintain product roadmaps, and ensure clients are kept up-to-date with progress and tracking against roadmap Provide proactive and timely communication to stakeholders regarding releases, delays, updates and issues Collaborate with clients to understand their data needs, gather feedback and incorporate insights into product development Conduct regular client meetings and presentations to communicate product updates, roadmap and gather input for future enhancements Set expectations with stakeholders and mitigate issues to ensure smooth and on-time deliveries Develop and maintain product documentation, including user guides and release notes Preferred Skills A seasoned Product Manager with extensive in Product Management or similar roles Bachelor's degree in Information Systems, Computer Science or equivalent experience A comprehensive understanding of Agile methodologies and proven examples of introducing new agile practises and ideas into teams Excellent proactive stakeholder management and communication skills Excellent organization and forward-planning skills Excellent scoping and requirement documentation skills A proactive approach to problem-solving, with a keen eye for detail and a drive to uncover the root cause of any challenge A solid grasp of data-related products including data science, analytics, reporting, dashboarding, Big Data and data warehousing The ability to prioritize and execute tasks in a high-pressure environment A commitment to maintaining complete confidentiality and discretion at all times - all Endeavor employees are required to sign a confidentiality agreement, and any breach of this agreement will result in immediate disciplinary procedures Desirable Skills Previous leadership, management or mentoring experience Experience using product delivery tools e.g. JIRA/TFS Experience with data security principles and compliance (GDPR, CCPA etc) Experience with delivering cloud solutions Knowledge in a range of industries, including events, Media, Sports, Talent and other industries that Endeavor are involved with Additional Responsibilities and Duties when necessary Available to work out of normal business hours and weekends when required Endeavor unites and brings people together in our love of sport, culture, and entertainment. Weunderstand this can only be accomplished when we lead with a lens of diversity,equity,andinclusionineverything we do. As a global companythatdrivesculture,westrive to reflect theworld'sdiversevoices.Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. About Us Endeavor (NYSE: EDR) is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through OpenBet. Endeavor is also the majority owner of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE. Diversity Statement for Endeavor Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we harness the entirety of our company and lead with a lens of diversity, equity, and inclusion in everything we do. It means that we engage in anti-racism and allyship the way we do anything. Fiercely and Fearlessly. As a global company that drives culture we endeavor to reflect the world's diverse voices both internally and externally to ensure success in our mission.
May 02, 2024
Full time
Who We Are: Endeavor is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE. The Company: Endeavor (formerly WME IMG) is a global leader in sports, entertainment and fashion operating in more than 30 countries. Named one of Fortune's 25 Most Important Private Companies, Endeavor is comprised of a number of industry-leading companies including WME, IMG and UFC. The Endeavor network specializes in talent representation and management; brand marketing, sponsorship and licensing; media sales and distribution; event operation and management; and sports training and league development. The Opportunity In your role as Senior Product Manager within Endeavor's Data Services department, you'll play a pivotal role in developing and shaping data solutions that span Big Data, Business Intelligence, and Data Science across Endeavor's global operations. We work in cross functional product squads composed of Data Engineers, Data Analysts, Data Scientists, Business Analysts, and other supporting roles such as DevOps, Security and Architecture. You will be responsible for your own assigned squad(s) products, as well as setting up processes, shared resources and workflows for other squads. You will need a strategic mindset and to be able to positively influence other Product Managers in their strategy and direction. This role may involve management of other Product Managers or Business Analysts. Role & Responsibilities Develop and articulate a clear and engaging product vision and strategy that aligns with our departmental and company goals. Enhance departmental workflows and processes, promoting efficiency and a shared learning environment. Utilise data analytics and usage metrics to monitor product performance, guiding strategic improvements and user engagement. Lead market research to uncover emerging trends and opportunities for innovation. Manage project budgets with a focus on optimal resource allocation and impact. Deliver exceptional products that meet or exceed client's expectations, to the agreed timeline and release plans. Clearly define product requirements and user stories, ensuring a thorough understanding among development teams. Strategically prioritize the product backlog to reflect our client's needs and potential business impact. Directly engage with clients to gather feedback, sharing insights and updates to guide future product enhancements. Work closely with all disciplines in the Data Services department from Support, Engineering, Analysis, QA, management and Scrum Masters Meet with data scientists, data analysts and data engineers to create an understanding of the business impact and value of the requirements Introduce agile process improvements, and work in an evolving Agile and DevOps environment providing and receiving honest feedback Produce and maintain product roadmaps, and ensure clients are kept up-to-date with progress and tracking against roadmap Provide proactive and timely communication to stakeholders regarding releases, delays, updates and issues Collaborate with clients to understand their data needs, gather feedback and incorporate insights into product development Conduct regular client meetings and presentations to communicate product updates, roadmap and gather input for future enhancements Set expectations with stakeholders and mitigate issues to ensure smooth and on-time deliveries Develop and maintain product documentation, including user guides and release notes Preferred Skills A seasoned Product Manager with extensive in Product Management or similar roles Bachelor's degree in Information Systems, Computer Science or equivalent experience A comprehensive understanding of Agile methodologies and proven examples of introducing new agile practises and ideas into teams Excellent proactive stakeholder management and communication skills Excellent organization and forward-planning skills Excellent scoping and requirement documentation skills A proactive approach to problem-solving, with a keen eye for detail and a drive to uncover the root cause of any challenge A solid grasp of data-related products including data science, analytics, reporting, dashboarding, Big Data and data warehousing The ability to prioritize and execute tasks in a high-pressure environment A commitment to maintaining complete confidentiality and discretion at all times - all Endeavor employees are required to sign a confidentiality agreement, and any breach of this agreement will result in immediate disciplinary procedures Desirable Skills Previous leadership, management or mentoring experience Experience using product delivery tools e.g. JIRA/TFS Experience with data security principles and compliance (GDPR, CCPA etc) Experience with delivering cloud solutions Knowledge in a range of industries, including events, Media, Sports, Talent and other industries that Endeavor are involved with Additional Responsibilities and Duties when necessary Available to work out of normal business hours and weekends when required Endeavor unites and brings people together in our love of sport, culture, and entertainment. Weunderstand this can only be accomplished when we lead with a lens of diversity,equity,andinclusionineverything we do. As a global companythatdrivesculture,westrive to reflect theworld'sdiversevoices.Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. About Us Endeavor (NYSE: EDR) is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through OpenBet. Endeavor is also the majority owner of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE. Diversity Statement for Endeavor Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we harness the entirety of our company and lead with a lens of diversity, equity, and inclusion in everything we do. It means that we engage in anti-racism and allyship the way we do anything. Fiercely and Fearlessly. As a global company that drives culture we endeavor to reflect the world's diverse voices both internally and externally to ensure success in our mission.
Do you have SAP Systems experience, and are you seeking a new job in Warrington? Jonathan Lee Recruitment is helping this major automotive tier 1 company recruit a SAP Systems Controller, the role comes with a salary from £45,000 per annum and excellent benefits. As a Systems Controller, you will ensure that SAP is properly used within the plant and work closely with operations departments to continuously enhance adherence to the Core business model. You will also be the interface between plant, information and technology, monitoring and enforcing compliance with the business. In your first few weeks in this SAP Systems Controller role, you can expect to: Monitor and enforce adherence to the SAP management rules, process and organisation Provide regular feedback about the SAP status to the plant management committee and the Country Manager Support implementation of the SAP Key User network for site and roll out process to support key users Review SAP authorizations needed for a user, according to the activities they require in the system, and fill an authorization request form to start validation workflow Organize, with the support of plant Direction & HR, when necessary, an assessment campaign of SAP end-users To apply for this SAP Systems Controller role, your soft skills, expertise and experience should include: An IT qualification (or equivalent in experience) and excellent IT skills Good communication skills The ability to undertake training relevant to the role To be committed to continuous development of your skills and knowledge Expert user of SAP systems, ideally from a manufacturing environment. If you're looking to impact and create change positively, you'll be rewarded with an excellent salary and a benefits package for your inclusive and committed approach. Don't hesitate to contact our Jonathan Lee Recruitment team today to apply and register your interest in this full-time Systems Controller position in Warrington. We're looking forward to meeting you. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
May 02, 2024
Full time
Do you have SAP Systems experience, and are you seeking a new job in Warrington? Jonathan Lee Recruitment is helping this major automotive tier 1 company recruit a SAP Systems Controller, the role comes with a salary from £45,000 per annum and excellent benefits. As a Systems Controller, you will ensure that SAP is properly used within the plant and work closely with operations departments to continuously enhance adherence to the Core business model. You will also be the interface between plant, information and technology, monitoring and enforcing compliance with the business. In your first few weeks in this SAP Systems Controller role, you can expect to: Monitor and enforce adherence to the SAP management rules, process and organisation Provide regular feedback about the SAP status to the plant management committee and the Country Manager Support implementation of the SAP Key User network for site and roll out process to support key users Review SAP authorizations needed for a user, according to the activities they require in the system, and fill an authorization request form to start validation workflow Organize, with the support of plant Direction & HR, when necessary, an assessment campaign of SAP end-users To apply for this SAP Systems Controller role, your soft skills, expertise and experience should include: An IT qualification (or equivalent in experience) and excellent IT skills Good communication skills The ability to undertake training relevant to the role To be committed to continuous development of your skills and knowledge Expert user of SAP systems, ideally from a manufacturing environment. If you're looking to impact and create change positively, you'll be rewarded with an excellent salary and a benefits package for your inclusive and committed approach. Don't hesitate to contact our Jonathan Lee Recruitment team today to apply and register your interest in this full-time Systems Controller position in Warrington. We're looking forward to meeting you. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
Hays Specialist Recruitment Limited
Cardiff, South Glamorgan
Your new role The Cybersecurity Engineer within the ICT domain is accountable for overseeing and providing updates on an organization's array of ICT security solutions. Their responsibilities extend to crafting comprehensive security strategies, which encompass the formulation of internal policies, the establishment of training programs, and adherence to industry regulations. Additionally, the Cybersecurity Engineer's role may encompass operations in other areas of the organisation. What you'll need to succeed Work with the ICT Manager, ICT team and wider business, on the specification, design, development and implementation of security strategies based on existing best practice frameworks and regulatory standards Proven track record and experience in a similar cybersecurity role. Experience of working with cyber defence vulnerability management/threat detection platforms. Experience/understanding of how technology can be leveraged to support data management practices. Broad understanding of ICT infrastructure including Microsoft Azure cloud services, hybrid cloud environments, LAN/WAN networking and BCP/DR. Solid understanding of security, risk, compliance, and data management frameworks such as ISO27001, Cyber Essentials, NIST, TOGAF, COBIT, MITRE ATT&CK. Understanding of secure by design principles. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 02, 2024
Full time
Your new role The Cybersecurity Engineer within the ICT domain is accountable for overseeing and providing updates on an organization's array of ICT security solutions. Their responsibilities extend to crafting comprehensive security strategies, which encompass the formulation of internal policies, the establishment of training programs, and adherence to industry regulations. Additionally, the Cybersecurity Engineer's role may encompass operations in other areas of the organisation. What you'll need to succeed Work with the ICT Manager, ICT team and wider business, on the specification, design, development and implementation of security strategies based on existing best practice frameworks and regulatory standards Proven track record and experience in a similar cybersecurity role. Experience of working with cyber defence vulnerability management/threat detection platforms. Experience/understanding of how technology can be leveraged to support data management practices. Broad understanding of ICT infrastructure including Microsoft Azure cloud services, hybrid cloud environments, LAN/WAN networking and BCP/DR. Solid understanding of security, risk, compliance, and data management frameworks such as ISO27001, Cyber Essentials, NIST, TOGAF, COBIT, MITRE ATT&CK. Understanding of secure by design principles. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Resolve Recruitment are delighted to be working with the UK's largest healthcare provider. We are currently recruiting for a Network and Telecoms Engineer to join this organisations fast-growing IT team. Job overview This role is to support on-site presence at the main hospital and viable hybrid with occasional home working in the future. Reporting to the Network & Telecommunications Manager you will provide 'first line' technical support to the Trust's IT users, located across several sites. The Telecommunications and Networks Analyst will assist in the management of the day-to-day running of the telephony systems, IP network and related products to ensure that these assets are maintained in optimum service. The role consists of managing the telecoms and networks ticketing queue and project work. It is possible that you may be asked to travel to the Trust's other sites for work purposes. Predominately these sites are geographically with the greater Norwich area, with one remote site in Cromer. The position of Telecommunication and Network Analyst requires a solid technical ability and a structured approach to troubleshooting and problem-solving. In addition, strong interpersonal skills are required to guide customers through situations, providing the highest levels of customer support and satisfaction. This may often be under challenging conditions. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate 'PRIDE' values of People focused, Respect, Dedication, Integrity, and Excellence. Full time: 37.5 hrs per wk Interviews: 30th April 2024 Main duties of the job As the successful candidate, you will be working on administering the Trust's: Telephony platform Mitel Local Area Network CISCO Data Centre Network CISCO Firewall Checkpoint The Telecoms and network environment are currently in an upgrade activity, affording working on the latest technologies in both environments. You will be expected to have worked on the following technologies, or if not the same, a comparable technology. Service Desk Ticketing system: ManageEngine ServiceDesk Plus Telecommunications: SIP, in relation to external telephony connectivity via ISP. VOIP, in relation to our internal telecommunication platform MITEL Mitel MIVB - MiVoice Business Mitel Nupoint - Voicemail System Mitel Micollab - Softphone Package Mitel Call Centre - Call logging Mitel Contact Centre - Interactive Voice Routing Mitel MiCam - Auto-attendant for Switchboard RedBox Uniphore - Voice recording DataTrak - SuperDirecty - Call Log Manager System CMS MultiTone - Bleep system Data Networks: Cisco switches: 9300, 9606, Nexus 9348 Cisco wireless access points - C9115AXI-E Cisco Wireless LAN Controllers WLC - 9800 Security: CheckPoint Firewall R81.10 & 20 Uninterrupted Power Supply - UPS: APC Network Monitoring: ManageEngine Opmanager Plus SolarWinds Cisco Prime Datacentre Network Monitoring: Cisco Nexus Dashboard Fabric Controller / Datacentre Network Monitoring DCNM Cisco Catalyst Center / DNA Centre Working for this organisation Join and be part of a workforce of over 10,000 staff! The is one of the largest trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities. Benefits/discounts: Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH site Free 24-hours confidential counselling support On-site Nursery On-site cafes offering staff discounts Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Detailed job description and main responsibilities Supports the Network Services Manager to ensure that the network infrastructure and related components delivers the intended services to users at its designed optimum level. Investigates and diagnoses complex network, security and telephony problems, working with customers, other staff and suppliers as appropriate. Resolves such problems, co-operating with the Technical Support team to maintain overall network performance and availability. Uses network management systems software and appropriate analysis tools to collect network load statistics, model performance and create reports including proposals for improvement. Uses network management systems software to create ad-hoc network models and complex network statistical analysis for management review. Using the appropriate standard procedures and tools, carries out defined tasks associated with the planning, design, installation, upgrade, operation and control and maintenance of local and wide area networks for communication of critical data, voice and video. Participates in the IT Service Desk to provide second and third line support to customer faults and requests communicating with third partly supplier where necessary. Person specification Qualifications Essential criteria Cisco CCNA or equivalent Desirable criteria Mitel 3000 IM&T Attitude and Aptitude Essential criteria Effective role model, demonstrating PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion Experience Essential criteria Managing own project deliverables Experience of providing an out of hours support service to meet business needs Desirable criteria Mitel 3300 IP Controllers Mitel Nu-Point Messenger Mitel MiVoice Border Gateway, Checkpoint firewall Skills Essential criteria In depth knowledge of up-to-date Networking, Security and Telecoms systems and services If this position looks to be of inter
May 02, 2024
Full time
Resolve Recruitment are delighted to be working with the UK's largest healthcare provider. We are currently recruiting for a Network and Telecoms Engineer to join this organisations fast-growing IT team. Job overview This role is to support on-site presence at the main hospital and viable hybrid with occasional home working in the future. Reporting to the Network & Telecommunications Manager you will provide 'first line' technical support to the Trust's IT users, located across several sites. The Telecommunications and Networks Analyst will assist in the management of the day-to-day running of the telephony systems, IP network and related products to ensure that these assets are maintained in optimum service. The role consists of managing the telecoms and networks ticketing queue and project work. It is possible that you may be asked to travel to the Trust's other sites for work purposes. Predominately these sites are geographically with the greater Norwich area, with one remote site in Cromer. The position of Telecommunication and Network Analyst requires a solid technical ability and a structured approach to troubleshooting and problem-solving. In addition, strong interpersonal skills are required to guide customers through situations, providing the highest levels of customer support and satisfaction. This may often be under challenging conditions. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate 'PRIDE' values of People focused, Respect, Dedication, Integrity, and Excellence. Full time: 37.5 hrs per wk Interviews: 30th April 2024 Main duties of the job As the successful candidate, you will be working on administering the Trust's: Telephony platform Mitel Local Area Network CISCO Data Centre Network CISCO Firewall Checkpoint The Telecoms and network environment are currently in an upgrade activity, affording working on the latest technologies in both environments. You will be expected to have worked on the following technologies, or if not the same, a comparable technology. Service Desk Ticketing system: ManageEngine ServiceDesk Plus Telecommunications: SIP, in relation to external telephony connectivity via ISP. VOIP, in relation to our internal telecommunication platform MITEL Mitel MIVB - MiVoice Business Mitel Nupoint - Voicemail System Mitel Micollab - Softphone Package Mitel Call Centre - Call logging Mitel Contact Centre - Interactive Voice Routing Mitel MiCam - Auto-attendant for Switchboard RedBox Uniphore - Voice recording DataTrak - SuperDirecty - Call Log Manager System CMS MultiTone - Bleep system Data Networks: Cisco switches: 9300, 9606, Nexus 9348 Cisco wireless access points - C9115AXI-E Cisco Wireless LAN Controllers WLC - 9800 Security: CheckPoint Firewall R81.10 & 20 Uninterrupted Power Supply - UPS: APC Network Monitoring: ManageEngine Opmanager Plus SolarWinds Cisco Prime Datacentre Network Monitoring: Cisco Nexus Dashboard Fabric Controller / Datacentre Network Monitoring DCNM Cisco Catalyst Center / DNA Centre Working for this organisation Join and be part of a workforce of over 10,000 staff! The is one of the largest trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities. Benefits/discounts: Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH site Free 24-hours confidential counselling support On-site Nursery On-site cafes offering staff discounts Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Detailed job description and main responsibilities Supports the Network Services Manager to ensure that the network infrastructure and related components delivers the intended services to users at its designed optimum level. Investigates and diagnoses complex network, security and telephony problems, working with customers, other staff and suppliers as appropriate. Resolves such problems, co-operating with the Technical Support team to maintain overall network performance and availability. Uses network management systems software and appropriate analysis tools to collect network load statistics, model performance and create reports including proposals for improvement. Uses network management systems software to create ad-hoc network models and complex network statistical analysis for management review. Using the appropriate standard procedures and tools, carries out defined tasks associated with the planning, design, installation, upgrade, operation and control and maintenance of local and wide area networks for communication of critical data, voice and video. Participates in the IT Service Desk to provide second and third line support to customer faults and requests communicating with third partly supplier where necessary. Person specification Qualifications Essential criteria Cisco CCNA or equivalent Desirable criteria Mitel 3000 IM&T Attitude and Aptitude Essential criteria Effective role model, demonstrating PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion Experience Essential criteria Managing own project deliverables Experience of providing an out of hours support service to meet business needs Desirable criteria Mitel 3300 IP Controllers Mitel Nu-Point Messenger Mitel MiVoice Border Gateway, Checkpoint firewall Skills Essential criteria In depth knowledge of up-to-date Networking, Security and Telecoms systems and services If this position looks to be of inter
CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities and mobile operators. Job Description Our goal at CityFibre is to unlock the digital potential of Britain by creating a broadband network that works seamlessly for everyone, every day. Powerful, gigabit-speed connections that enable people across entire communities to enjoy life in full flow. To do this, we make sure that our people's voices are heard, their ideas are welcomed, and everyone is given the opportunity to make a real impact. Join our Team and change the game in Network Architecture! Our Active Network Engineering function is the backbone of delivering impactful, reliable solutions that set the standard for best-in-class digital infrastructure and lightning-fast broadband. As a vital member of our team, you'll own the development of our strategy, roadmap, and execution plan for the evolution to a fully automated intelligent network. Day to day, here's some of the things you'll focus on: Driving technical network management, orchestrating the network platform Optimising the network to ensure it's diverse, self-healing and delivers operational excellence Continually looking at ways to push the boundaries of our technology Completing architecture design, feasibility, and cost studies Managing key vendor relationships on a strategic basis What you'll bring to the role We're looking for people who don't settle for 'good enough' and push things forward. If you're a specialist in network architecture who is looking for an opportunity to drive results and make a positive impact, then we want to hear from you! Here's some of the things you'll bring: Excellent understanding of networking fundamentals from layer 0 to layer 3 Previous commercial and strategic responsibility Well-developed troubleshooting skills Experience of alternate operating and process methodologies What you can expect from us With a competitive salary depending on experience, when you join us, you'll also enjoy 25 days' holiday, a day off on your birthday, a day off to support a charity or organisation of your choice, a performance-related bonus scheme, and private healthcare. Diversity, Inclusion and Belonging CityFibre is working hard to change up the telecoms industry. This means we're committed to providing equal opportunities to people from all backgrounds and commitments, including your carer and family status, ethnicity, sexual orientation, religion, age, disability, gender and gender identity. Additional Information If there's any additional support or adjustment you require in the application process to help you achieve your best, please get in touch by emailing . We're here to support you in changing up your career.
May 02, 2024
Full time
CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities and mobile operators. Job Description Our goal at CityFibre is to unlock the digital potential of Britain by creating a broadband network that works seamlessly for everyone, every day. Powerful, gigabit-speed connections that enable people across entire communities to enjoy life in full flow. To do this, we make sure that our people's voices are heard, their ideas are welcomed, and everyone is given the opportunity to make a real impact. Join our Team and change the game in Network Architecture! Our Active Network Engineering function is the backbone of delivering impactful, reliable solutions that set the standard for best-in-class digital infrastructure and lightning-fast broadband. As a vital member of our team, you'll own the development of our strategy, roadmap, and execution plan for the evolution to a fully automated intelligent network. Day to day, here's some of the things you'll focus on: Driving technical network management, orchestrating the network platform Optimising the network to ensure it's diverse, self-healing and delivers operational excellence Continually looking at ways to push the boundaries of our technology Completing architecture design, feasibility, and cost studies Managing key vendor relationships on a strategic basis What you'll bring to the role We're looking for people who don't settle for 'good enough' and push things forward. If you're a specialist in network architecture who is looking for an opportunity to drive results and make a positive impact, then we want to hear from you! Here's some of the things you'll bring: Excellent understanding of networking fundamentals from layer 0 to layer 3 Previous commercial and strategic responsibility Well-developed troubleshooting skills Experience of alternate operating and process methodologies What you can expect from us With a competitive salary depending on experience, when you join us, you'll also enjoy 25 days' holiday, a day off on your birthday, a day off to support a charity or organisation of your choice, a performance-related bonus scheme, and private healthcare. Diversity, Inclusion and Belonging CityFibre is working hard to change up the telecoms industry. This means we're committed to providing equal opportunities to people from all backgrounds and commitments, including your carer and family status, ethnicity, sexual orientation, religion, age, disability, gender and gender identity. Additional Information If there's any additional support or adjustment you require in the application process to help you achieve your best, please get in touch by emailing . We're here to support you in changing up your career.
Purpose of Position As a Senior Back End Software Engineer you will be part of a cross-functional client focused team. You will be an advocate for writing clean, secure and well-tested code. You will follow best-practice guidelines and help to improve those guidelines ensuring your code is open and easy for others to reuse. You will be a self-starter and have a significant understanding of the importance of user needs within your service and work with the product owner and other team members to translate these into technical solutions. You will work through the entire lifecycle of a service or product, from understanding requirements, development to deployment, support and maintenance. You will need to show an understanding for deadlines, find pragmatic solutions and be proactive in raising potential risks. As a senior member of a team you will extend, maintain and operate assigned parts of our platform. Furthermore you will participate in knowledge-sharing activities and mentoring colleagues both within your team and the wider Engineering practice. The Team You will be joining a brand new team whose focus will be on 'attribution' which is a key aspect in the business of affiliate marketing. Attribution is all about understanding aspect of a consumer journey before a sale. Advanced attribution capabilities will allow our platform users to configure precisely targeted customised rewards. Awin is extremely customer focused and this teams ethos is all about putting our platform users in the driving seat. As a new team we are in a great position where we can define teams practices and processes that suit our needs and as a senior member you will have direct input. Technology wise, we will be using the latest versions of a cloud based stack on AWS, such as Java/Spring, Kafka, SQL/NoSQL databases, Jenkins, Docker and more. The new team will sit within Awin Engineering, which takes software engineering seriously. As such team members will have access to and supported by various architectural and personal development services. Skills & Expertise Required At least 5 - 8 years of hands-on experience in commercial Software Engineering roles. Proven track record with any OOP stack, ideally Java v17 with Maven, Spring Boot v3, Docker and Git. Passion for writing elegant code and a desire to constantly refactor and improve, with a good understanding of SOLID principles. Expertise in designing and implementing RESTful APIs within a microservices architecture. Ability to conduct a thorough code review process, write unit tests and maintain CI/CD pipelines. Experience with streaming and queuing solutions (ideally Kafka, Kinesis or SQS). Understanding of relational database design principles and proficiency in SQL. Similarly familiarity with non-relational databases like DynamoDB. Nice to have Understanding of Data Structures and Algorithms. Experience in working with web technologies (HTML, CSS, JavaScript). Successful collaboration within a cross-functional engineering team alongside Product Owners, UX Designers and Agile Coaches Extensive exposure to agile processes, Scrum or Kanban. Experience in developing (AWS) cloud applications with Docker and serverless technologies with an understanding of Infrastructure as Code, such as Terraform. Experience with cache solutions. Redis, Memcached, or else. Knowledge of TDD and Pair Programming practices. Experience in monitoring applications. Knowledgeable about information security, able to design and implement solutions with mitigation against security threats Our Offer Flexi-Week and Work-Life Balance : We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves. Flexi-Office : Do you prefer to work from our cool office, from home, or in a completely different environment? With us, the choice is yours. We?offer the flexibility to work wherever you want?within our Awin locations. Health & Well Being : With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being. Development : We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. You can also improve your English skills by participating in our local language course. Remote Working : You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately. Appreciation : Thank and reward colleagues by sending them a voucher through our peer-to-peer program and show your appreciation?for?colleagues who have gone?the extra mile?to support?you. Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we've had to adapt and nurture our culture in a virtual environment. Our virtual hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world's leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
May 02, 2024
Full time
Purpose of Position As a Senior Back End Software Engineer you will be part of a cross-functional client focused team. You will be an advocate for writing clean, secure and well-tested code. You will follow best-practice guidelines and help to improve those guidelines ensuring your code is open and easy for others to reuse. You will be a self-starter and have a significant understanding of the importance of user needs within your service and work with the product owner and other team members to translate these into technical solutions. You will work through the entire lifecycle of a service or product, from understanding requirements, development to deployment, support and maintenance. You will need to show an understanding for deadlines, find pragmatic solutions and be proactive in raising potential risks. As a senior member of a team you will extend, maintain and operate assigned parts of our platform. Furthermore you will participate in knowledge-sharing activities and mentoring colleagues both within your team and the wider Engineering practice. The Team You will be joining a brand new team whose focus will be on 'attribution' which is a key aspect in the business of affiliate marketing. Attribution is all about understanding aspect of a consumer journey before a sale. Advanced attribution capabilities will allow our platform users to configure precisely targeted customised rewards. Awin is extremely customer focused and this teams ethos is all about putting our platform users in the driving seat. As a new team we are in a great position where we can define teams practices and processes that suit our needs and as a senior member you will have direct input. Technology wise, we will be using the latest versions of a cloud based stack on AWS, such as Java/Spring, Kafka, SQL/NoSQL databases, Jenkins, Docker and more. The new team will sit within Awin Engineering, which takes software engineering seriously. As such team members will have access to and supported by various architectural and personal development services. Skills & Expertise Required At least 5 - 8 years of hands-on experience in commercial Software Engineering roles. Proven track record with any OOP stack, ideally Java v17 with Maven, Spring Boot v3, Docker and Git. Passion for writing elegant code and a desire to constantly refactor and improve, with a good understanding of SOLID principles. Expertise in designing and implementing RESTful APIs within a microservices architecture. Ability to conduct a thorough code review process, write unit tests and maintain CI/CD pipelines. Experience with streaming and queuing solutions (ideally Kafka, Kinesis or SQS). Understanding of relational database design principles and proficiency in SQL. Similarly familiarity with non-relational databases like DynamoDB. Nice to have Understanding of Data Structures and Algorithms. Experience in working with web technologies (HTML, CSS, JavaScript). Successful collaboration within a cross-functional engineering team alongside Product Owners, UX Designers and Agile Coaches Extensive exposure to agile processes, Scrum or Kanban. Experience in developing (AWS) cloud applications with Docker and serverless technologies with an understanding of Infrastructure as Code, such as Terraform. Experience with cache solutions. Redis, Memcached, or else. Knowledge of TDD and Pair Programming practices. Experience in monitoring applications. Knowledgeable about information security, able to design and implement solutions with mitigation against security threats Our Offer Flexi-Week and Work-Life Balance : We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves. Flexi-Office : Do you prefer to work from our cool office, from home, or in a completely different environment? With us, the choice is yours. We?offer the flexibility to work wherever you want?within our Awin locations. Health & Well Being : With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being. Development : We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. You can also improve your English skills by participating in our local language course. Remote Working : You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately. Appreciation : Thank and reward colleagues by sending them a voucher through our peer-to-peer program and show your appreciation?for?colleagues who have gone?the extra mile?to support?you. Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we've had to adapt and nurture our culture in a virtual environment. Our virtual hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world's leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
Mid and Senior Level C++ Software Engineer Hybrid/OxfordUp to £50k - £70k (DOE) This is an incredible opportunity to join a company working on some of the coolest projects and industries from VR, Gaming, Medical, Entertainment and Life Sciences! Join an award-winning and industry-leading company who are revolutionising the way video games, and movies are built and scientific breakthroughs are achieved. We are looking for mid and senior-level C++ Developers . We are open to looking at engineers from a range of backgrounds, but ideally, you will have 3+ years of commercial experience with C++. This is one of the most exciting opportunities you will come across! Not only will you be working on some of the coolest projects you will also be working across all parts of software, hardware, GPU, networking, algorithms and loads more. If you want variety in your work, this is the role for you. Job description: You will be working within a small but established team made up of software and hardware engineers, ML and Computer Vision scientists and the wider engineer function. Some of the projects you'll be exposed to will be across Virtual Reality, Robotics, Gaming, Film and Special Effects, Medical and Healthcare. You'll be developing the company's core application software architecture. Become a key architect in their ever-evolving software, using your C++ expertise . Working on high-performance algorithms , building tools for testing, analysis and data visualisation. This is not your standard software role. This is the chance to be a part of something amazing. Working alongside the best and most passionate engineers, scientists, and industry wizards from a mixture of backgrounds - think game devs, robotics gurus, and even trading specialists! Essential Experience: Strong C++ (11-20) 3+ years' experience Good communication skills, working with different teams Analytical, mathematic and problem-solving skills Either one of STL, Python, Boost, Qt, OpenGI Desirable Experience: Game engine or game development Computer Vision, CUDA, GPU, Scientific Computing Knowledge of Windows or Linux What you need to know and benefits: This is a remote-first role, you will be given the freedom and flexibility to work with your team delivering interesting projects. The role is remote first, however, you must be willing to travel to the Oxford office when needed. This will roughly be one to two times per month and could be more during a busy period. Working with the latest technology Continually growing team with loads of opportunities to progress your career Competitive salary £50k - £70k depending on experience + yearly salary review 10% company pension Annual bonus Opportunity to travel, meet clients and try out the latest VR technology Loads of L&D, award-winning training, countless opportunities to learn new languages 25 days holiday, purchase up to 5 extra days + bank holidays Flexi working hours Healthcare and medical insurance Don't miss out! Interviews for this role will be taking place over the next two weeks, please apply if you'd like to be considered. If this sounds like a bit of you then hit apply or reach out to Matt Johnson at SR2. Unfortunately, this role does not offer sponsorship. Please only apply if you are eligible to work in the UK.
May 02, 2024
Full time
Mid and Senior Level C++ Software Engineer Hybrid/OxfordUp to £50k - £70k (DOE) This is an incredible opportunity to join a company working on some of the coolest projects and industries from VR, Gaming, Medical, Entertainment and Life Sciences! Join an award-winning and industry-leading company who are revolutionising the way video games, and movies are built and scientific breakthroughs are achieved. We are looking for mid and senior-level C++ Developers . We are open to looking at engineers from a range of backgrounds, but ideally, you will have 3+ years of commercial experience with C++. This is one of the most exciting opportunities you will come across! Not only will you be working on some of the coolest projects you will also be working across all parts of software, hardware, GPU, networking, algorithms and loads more. If you want variety in your work, this is the role for you. Job description: You will be working within a small but established team made up of software and hardware engineers, ML and Computer Vision scientists and the wider engineer function. Some of the projects you'll be exposed to will be across Virtual Reality, Robotics, Gaming, Film and Special Effects, Medical and Healthcare. You'll be developing the company's core application software architecture. Become a key architect in their ever-evolving software, using your C++ expertise . Working on high-performance algorithms , building tools for testing, analysis and data visualisation. This is not your standard software role. This is the chance to be a part of something amazing. Working alongside the best and most passionate engineers, scientists, and industry wizards from a mixture of backgrounds - think game devs, robotics gurus, and even trading specialists! Essential Experience: Strong C++ (11-20) 3+ years' experience Good communication skills, working with different teams Analytical, mathematic and problem-solving skills Either one of STL, Python, Boost, Qt, OpenGI Desirable Experience: Game engine or game development Computer Vision, CUDA, GPU, Scientific Computing Knowledge of Windows or Linux What you need to know and benefits: This is a remote-first role, you will be given the freedom and flexibility to work with your team delivering interesting projects. The role is remote first, however, you must be willing to travel to the Oxford office when needed. This will roughly be one to two times per month and could be more during a busy period. Working with the latest technology Continually growing team with loads of opportunities to progress your career Competitive salary £50k - £70k depending on experience + yearly salary review 10% company pension Annual bonus Opportunity to travel, meet clients and try out the latest VR technology Loads of L&D, award-winning training, countless opportunities to learn new languages 25 days holiday, purchase up to 5 extra days + bank holidays Flexi working hours Healthcare and medical insurance Don't miss out! Interviews for this role will be taking place over the next two weeks, please apply if you'd like to be considered. If this sounds like a bit of you then hit apply or reach out to Matt Johnson at SR2. Unfortunately, this role does not offer sponsorship. Please only apply if you are eligible to work in the UK.
Senior IT Support Engineer / IT System Administrator Location: Winchester - on site role Job Type: Full-time Salary: up to circa £36,000 per annum Seeking a Senior IT Support Engineer to join an established IT Team in an educational organisation. This role involves working closely with the Head of IT Services to manage, support, and enhance the organisations extensive IT infrastructure. The successful candidate will be involved in a variety of tasks, from high-level analysis and design to hands-on support and maintenance. This great opportunity to work in a role which will provide a range of different opportunities for development and the chance to work with a broad range of IT systems and Infrastructure. Day to Day of the role: Analyse, design, implement, maintain, and support IT infrastructure, including applications, security systems, OS deployment, network services, storage, backup, and cloud services. Provide 2nd/3rd Line level type support to IT Technicians and offer excellent customer service to students, staff, and parents. Collaborate with the Head of IT Services to develop IT systems, policies, and best practices. Stay informed on IT trends and their potential impact on IT Estate. Document tasks thoroughly and produce user training materials as needed. Support the safeguarding of students and participate in related training. Contribute to promoting equality and fostering positive relations among diverse groups. Perform any other duties as reasonably required. Required Skills & Qualifications: Broad IT knowledge with expertise in areas such as desktop, servers, storage, network, and system infrastructure. Proficient understanding of TCP/IP, DNS, DHCP, and other networking protocols. Excellent level of English and Mathematics skills. Exceptional interpersonal skills to service users of all levels and abilities. Methodical problem-solving ability with attention to detail. Capable of working independently and as part of a team. A keen interest in learning and a helpful personality. Excellent communication skills, able to explain technical issues to non-technical users. Commitment to the protection and safeguarding of children and vulnerable adults. Degree-level IT-related qualification or equivalent industry experience/professional qualifications. Respect for diversity and commitment to equality of opportunity. Desirable: Knowledge of current security issues and IT security best practices. Experience working in an Educational environment.
May 02, 2024
Full time
Senior IT Support Engineer / IT System Administrator Location: Winchester - on site role Job Type: Full-time Salary: up to circa £36,000 per annum Seeking a Senior IT Support Engineer to join an established IT Team in an educational organisation. This role involves working closely with the Head of IT Services to manage, support, and enhance the organisations extensive IT infrastructure. The successful candidate will be involved in a variety of tasks, from high-level analysis and design to hands-on support and maintenance. This great opportunity to work in a role which will provide a range of different opportunities for development and the chance to work with a broad range of IT systems and Infrastructure. Day to Day of the role: Analyse, design, implement, maintain, and support IT infrastructure, including applications, security systems, OS deployment, network services, storage, backup, and cloud services. Provide 2nd/3rd Line level type support to IT Technicians and offer excellent customer service to students, staff, and parents. Collaborate with the Head of IT Services to develop IT systems, policies, and best practices. Stay informed on IT trends and their potential impact on IT Estate. Document tasks thoroughly and produce user training materials as needed. Support the safeguarding of students and participate in related training. Contribute to promoting equality and fostering positive relations among diverse groups. Perform any other duties as reasonably required. Required Skills & Qualifications: Broad IT knowledge with expertise in areas such as desktop, servers, storage, network, and system infrastructure. Proficient understanding of TCP/IP, DNS, DHCP, and other networking protocols. Excellent level of English and Mathematics skills. Exceptional interpersonal skills to service users of all levels and abilities. Methodical problem-solving ability with attention to detail. Capable of working independently and as part of a team. A keen interest in learning and a helpful personality. Excellent communication skills, able to explain technical issues to non-technical users. Commitment to the protection and safeguarding of children and vulnerable adults. Degree-level IT-related qualification or equivalent industry experience/professional qualifications. Respect for diversity and commitment to equality of opportunity. Desirable: Knowledge of current security issues and IT security best practices. Experience working in an Educational environment.
For over 110 years Aston Martin has made the most exquisitely addictive performance sports cars. But no one builds an Aston Martin on their own. Behind these legends and landmarks are hundreds of dreamers, darers and doers who make extraordinary happen, every single day. That's why the name of everyone who has ever worn our famous wings is inscribed on the wall of our factory. As we embark on an exciting new era for the business, we need the very best people to write their own chapter on our journey to become the world's most desirable ultra-luxury British performance brand. Join us. Job Purpose: To lead the systems development and feature delivery of distributed functions within the ICE Powertrain domain. Key Duties & Responsibilities: Analysing and organising stakeholder requirements Deriving system requirements from stakeholder requirements Identifying diagnostic requirements for the systems Through regular reviews, ensure on time delivery (SADs, feature maturity, etc.) Allocating system requirements to elements of the system and defining interfaces Drives issue resolution and, where required, mitigation plans Directs the workload of the systems engineering team for the given programme Developing logical, functional and system architecture diagrams Mapping system requirements into elements/components Support SOTIF (ISO21448) and Cyber Security (UNECE R155) aspects of the feature delivery Use of ASPICE for system and feature development Qualification & Experience: Knowledge of automotive product development (V-Cycle) from concept to launch completion. Knowledge of multiple automotive electronic systems from working as a systems architect on embedded systems in automotive or a related industry, e.g. aerospace. Experience of working in a cross functional team to tackle complex issue resolution. Must be able to manage large workloads in a high-pressure environment and prioritise accordingly. Network Protocols (CAN, FlexRay, LIN, Ethernet, Wifi). Diagnostics protocols and knowledge of UDS/ODX. Experience of system integration engineering and software delivery. Experience of working in a cross functional team to tackle complex issue resolution. Experience of managing technical delivery through Tier 1 suppliers. In depth working knowledge of complex real time operating systems. Experience Authoring technical documentation in requirements capture tools e.g. Doors, Polarion. Experience of Autosar SW architecture. Experience of E2E communication protection. Advanced knowledge of DBC and FIBEX Automotive standards for serial data/communication level. Experience of cross functional leadership. Experience of more than one of the following commodities is preferred: infotainment, connected services, switchgear, lighting, body electronics, power management, EDS, ADAS, powertrain (electrified), chassis Technical engineering background and a knowledge of using calculation and analysis to drive design. Appropriate / related engineering degree. Behaviours: Effective facilitation and influencing skills. Strong stakeholder management skills. Good problem-solving skills. Team player & able to collaborate with others. Analytical mindset and critical thinking. Builds positive and constructive relationships and is aware of others' needs and uses this to work well together. Works effectively with others to achieve goals e.g. recognises how different contributions and ways of working led to success. Notices issues and seeks to address customer concerns. Considers their impact on others and makes efforts to communicate effectively. Has a range of communication styles to draw on and able to flex between these as needed. Has skilled and accurate planning capability including identifying risks and devising contingencies. Self-starter and driven to succeed. Confident presenter Experience of Polarian (requirements tool). Experience in Vector Can tools and CAPL scripts. Experienced Microsoft Office user. Experienced user of Mentor VSA Networks tool and/or PREEvision Must be able to manage large workloads in a high-pressure environment and prioritise accordingly. Belong at Aston Martin We understand that the incredible beauty, craft and art that defines an Aston Martin comes from the inclusion of our amazing people. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs. We celebrate diversity and are seeking applicants who can bring something different. Please speak to us if there is anything you need to support making an application with us.
May 02, 2024
Full time
For over 110 years Aston Martin has made the most exquisitely addictive performance sports cars. But no one builds an Aston Martin on their own. Behind these legends and landmarks are hundreds of dreamers, darers and doers who make extraordinary happen, every single day. That's why the name of everyone who has ever worn our famous wings is inscribed on the wall of our factory. As we embark on an exciting new era for the business, we need the very best people to write their own chapter on our journey to become the world's most desirable ultra-luxury British performance brand. Join us. Job Purpose: To lead the systems development and feature delivery of distributed functions within the ICE Powertrain domain. Key Duties & Responsibilities: Analysing and organising stakeholder requirements Deriving system requirements from stakeholder requirements Identifying diagnostic requirements for the systems Through regular reviews, ensure on time delivery (SADs, feature maturity, etc.) Allocating system requirements to elements of the system and defining interfaces Drives issue resolution and, where required, mitigation plans Directs the workload of the systems engineering team for the given programme Developing logical, functional and system architecture diagrams Mapping system requirements into elements/components Support SOTIF (ISO21448) and Cyber Security (UNECE R155) aspects of the feature delivery Use of ASPICE for system and feature development Qualification & Experience: Knowledge of automotive product development (V-Cycle) from concept to launch completion. Knowledge of multiple automotive electronic systems from working as a systems architect on embedded systems in automotive or a related industry, e.g. aerospace. Experience of working in a cross functional team to tackle complex issue resolution. Must be able to manage large workloads in a high-pressure environment and prioritise accordingly. Network Protocols (CAN, FlexRay, LIN, Ethernet, Wifi). Diagnostics protocols and knowledge of UDS/ODX. Experience of system integration engineering and software delivery. Experience of working in a cross functional team to tackle complex issue resolution. Experience of managing technical delivery through Tier 1 suppliers. In depth working knowledge of complex real time operating systems. Experience Authoring technical documentation in requirements capture tools e.g. Doors, Polarion. Experience of Autosar SW architecture. Experience of E2E communication protection. Advanced knowledge of DBC and FIBEX Automotive standards for serial data/communication level. Experience of cross functional leadership. Experience of more than one of the following commodities is preferred: infotainment, connected services, switchgear, lighting, body electronics, power management, EDS, ADAS, powertrain (electrified), chassis Technical engineering background and a knowledge of using calculation and analysis to drive design. Appropriate / related engineering degree. Behaviours: Effective facilitation and influencing skills. Strong stakeholder management skills. Good problem-solving skills. Team player & able to collaborate with others. Analytical mindset and critical thinking. Builds positive and constructive relationships and is aware of others' needs and uses this to work well together. Works effectively with others to achieve goals e.g. recognises how different contributions and ways of working led to success. Notices issues and seeks to address customer concerns. Considers their impact on others and makes efforts to communicate effectively. Has a range of communication styles to draw on and able to flex between these as needed. Has skilled and accurate planning capability including identifying risks and devising contingencies. Self-starter and driven to succeed. Confident presenter Experience of Polarian (requirements tool). Experience in Vector Can tools and CAPL scripts. Experienced Microsoft Office user. Experienced user of Mentor VSA Networks tool and/or PREEvision Must be able to manage large workloads in a high-pressure environment and prioritise accordingly. Belong at Aston Martin We understand that the incredible beauty, craft and art that defines an Aston Martin comes from the inclusion of our amazing people. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs. We celebrate diversity and are seeking applicants who can bring something different. Please speak to us if there is anything you need to support making an application with us.