Senior Technology Coordinator

Tes is an international provider of software-enabled services passionate about using technology to make life easier for schools and teachers. All products and services are built with teachers and schools needs at the core, ensuring they are innovative, trusted education solutions.

Role overview:

The role of the Senior Technology Coordinator is to support the Technology Team in an administrative and reporting capacity. It also involves a variety of day-to-day duties to ensure processes run smoothly, as well as taking an active role in supporting and training junior team members. In addition, this role provides general support to the CTO and their Directors.

Key Responsibilities:

• Work Improve Programmes (WIP)
  • Maintain a list of all WIPs in progress with plans, status updates etc
• Resource Management
  • Support Technology Managers with the processes relating to recruitment, such as managing approval requests, preparing job reqs and working closely with our HR and Finance Team and recruitment partners to track and monitor roles
  • Oversee new joiner and induction processes, ensuring processes are followed promptly
  • Be the owner and primary point of contact for the Apprenticeship programmes within the Technology
• Reporting and Data Management
  • Generate end-of-month timesheet reports for 3rd party suppliers
  • Oversee resource reporting and tracking
  • Assist in creating end-of-sprint reporting material
  • Assist with KPI Tracking & Reporting (eg. end of month dashboard, Focus & Concerns) - taking ownership of particular areas of the dashboard
• Financial Management
  • Take ownership of day-to-day financial management (Purchasing, Supplier tracking, 3rdparty invoice reconciliations)
• Technology Tooling
  • Maintain records and coordinate the renewal of software licenses as required by the team
  • Oversee Jira Access administration - starters and leavers
  • Jira Site Management - support user permission and other requests as needed
  • MS Teams - oversight & ongoing streamlining of Teams
• Knowledge Management - Technology Level
  • Maintain and update records, filing systems, playbooks and processes to ensure information is up to date and accessible to the team.
  • Support Knowledge share initiatives and encourage collaboration within the team e.g workplace comms plan, supporting with Wins of the Week etc.
  • TAO Handbook (e.g Document Processes for managing access, starter and leaver process, purchasing etc
• Meeting Management
  • Global Technology All Hands - Agenda, Deck and gathering inputs
  • Technology Management Planning days - agenda, deck, gathering inputs, room prep, minute taking & follow-ups

What will you need to succeed?

A key skill of the Senior Technology Coordinator is to understand a stakeholder goal and be able to manage delivery against this by providing focus, a plan and drawing on resources and relationships within the business to facilitate this - being proactive and empowered to make decisions.

In addition, a Senior Technology coordinator is an organized and competent professional with strong communication and customer service skills. You will be comfortable dealing with people and able to carry out tasks with accuracy and speed. In addition, you will be numerate and able to deliver reports and analysis.

• Proficient in Microsoft Office Programs - Teams, Outlook, Word, Excel, and PowerPoint
• Proficient in analysing information in excel - experience of using pivot tables would be beneficial.
• Solid written and verbal communication skills; comfortable and capable communicating at all levels
• Excellent Organisation and Time Management Skills, with the ability to prioritise task.
• Ability to be thorough and accurate when accomplishing a task (attention to detail)
• Ability to be resourceful and proactive when issues arise.
• Ability to show initiative and to work independently.
• Self-motivator with a willingness to learn new skills.
• Encouraging/motivating/influencing other team members to deliver a high level of performance.

What do you get in return?

• 25 days annual leave rising to 30
• 5% pension after probation
• State of the art city centre offices
• Access to a range of benefits via My Benefits World
• Discounted city centre parking
• Free eye care cover
• Life Assurance
• Cycle to Work Scheme
• EAP (Employee assistance programme)
• Monthly Tes Socials
• Access to an extensive Learning and Development menu

Who are Tes?

Tes has been supporting the education sector for over a century, growing and changing alongside the evolution of education. Today, Tes is focused on providing digital solutions to support school leaders and teachers with wellbeing, continuous professional development, safeguarding, SEND provision, flexibility through timetabling, and pupil behaviour management.

Our Vision is to power schools and enable great teaching worldwide, by creating intelligent online products and services to make the greatest difference in education.

Tes Global will ensure all qualified applicants receive consideration for employment without regard to race, sex, colour, religion, sexual orientation, gender identity, national origin or on the basis of disability. We invite applicants to contact us directly to identify any additional support required.