Junior Infrastructure Engineer
- Sopra Steria
- Southampton, Hampshire
- 21/09/2022
Full time
Information Technology
Telecommunications
Job Description
Considering taking your first step into the professional IT world? Our Junior Infrastructure Engineer could be the role for you!
Reporting to the IT Infrastructure Manager, the Junior Infrastructure Engineer will provide support for NHS SBS' core IT infrastructure. The IT Infrastructure team is responsible for the PC, server and network infrastructure across all NHS SBS locations
As part of the Infrastructure Services organisation, the Junior Infrastructure Engineer will also be involved in rollout and upgrade projects, along with the deployment of hardware and software to NHS SBS employees.
1 or 2 days per week will typically be spent in the Southampton office, with the remaining time at home. Travel to other NHS SBS offices may occasionally be required, along with some flexibility in working outside of normal business hours.
Key responsibilities
Essential Skills
Desirable Skills
If you are interested in this role but not sure if your skills and experience are exactly what we are looking for, please do apply, we'd love to hear from you!
Employment Type: Full-time
Location: Southampton (Hybrid)
Security Clearance Level: BPSS
Internal Recruiter: Alex
Salary: Competitive, depending on experience
Benefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund
Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
Loved reading about this job and want to know more about us?
NHS Shared Business Services (NHS SBS) was created by the Department of Health and Social Care to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients, and suppliers, and deliver value for money to the taxpayer. Proud members of the NHS family, we provide finance & accounting, digital, procurement and workforce services to more than half the NHS in England, and our solutions are underpinned by cutting-edge technologies and our teams' expertise, in-depth understanding of the NHS, and commitment to service excellence.
We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual level.
Would you like to join us on our journey?
We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.
If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
Reporting to the IT Infrastructure Manager, the Junior Infrastructure Engineer will provide support for NHS SBS' core IT infrastructure. The IT Infrastructure team is responsible for the PC, server and network infrastructure across all NHS SBS locations
As part of the Infrastructure Services organisation, the Junior Infrastructure Engineer will also be involved in rollout and upgrade projects, along with the deployment of hardware and software to NHS SBS employees.
1 or 2 days per week will typically be spent in the Southampton office, with the remaining time at home. Travel to other NHS SBS offices may occasionally be required, along with some flexibility in working outside of normal business hours.
Key responsibilities
- Provide support for the NHS SBS infrastructure
- Take responsibility for allocated calls - own to a satisfactory conclusion or escalate if appropriate
- Provide effective communication both internally within the team and externally to users, suppliers and customers
- To work on infrastructure requests and changes required as assigned.
- To maintain and develop knowledge, skills and competencies in agreed areas
- Follow defined procedures to manage the release of infrastructure change into production, including testing and change control
Essential Skills
- Excellent written and verbal communication skills - to provide effective communication both within the IT team and externally to users and suppliers
- Good knowledge of Windows 10, PCs, Microsoft Office
- Experience of working in a customer facing/ support environment
Desirable Skills
- Knowledge of Windows Server operating systems (2012, 2016, 2019), Hyper-V, Active Directory
- Awareness/ knowledge of cloud technologies - eg Microsoft Azure
If you are interested in this role but not sure if your skills and experience are exactly what we are looking for, please do apply, we'd love to hear from you!
Employment Type: Full-time
Location: Southampton (Hybrid)
Security Clearance Level: BPSS
Internal Recruiter: Alex
Salary: Competitive, depending on experience
Benefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund
Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
Loved reading about this job and want to know more about us?
NHS Shared Business Services (NHS SBS) was created by the Department of Health and Social Care to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients, and suppliers, and deliver value for money to the taxpayer. Proud members of the NHS family, we provide finance & accounting, digital, procurement and workforce services to more than half the NHS in England, and our solutions are underpinned by cutting-edge technologies and our teams' expertise, in-depth understanding of the NHS, and commitment to service excellence.
We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual level.
Would you like to join us on our journey?
We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.
If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
About Sopra Steria