Digital Business Analyst

The Job On Offer

The Cloud & Custom Applications (C&CA) business unit is a core part of Capgemini UK's Application Services organisation. We specialise in the use of leading-edge technologies, forward-looking platforms and agile delivery processes to develop business solutions for large private and public sector organisations.

The C&CA capability teams provide the breadth of skills and experience required to undertake end-to-end delivery of these systems, services and solutions. The Business Analyst team is a core part of C&CA, and Capgemini has invested significantly in building a market leading Digital BA capability. We have a team of over 60 BAs and it is our priority to actively invest in and grow this capability through recruitment and training.

Your Role

• Work with stakeholders and business users from the customer to elicit, capture, analyse, refine, communicate and document their requirements
• Represent the customer (acting as a proxy) in support of the delivery teams throughout the project
• Represent the technical team in communication with the customer about the project delivery
• Provide support to the architects, designers and developers in the definition of technical solutions
• Work with User Experience and Information Architects in the definition of customer journeys and the production of wireframes and prototypes
• Validate that the functional and non-functional requirements are appropriately implemented within the solution
• Assist with the estimation of timescales, resources and planning to successfully deliver a project
• Be a contributor to the creation of best practices through the identification of reusable project assets
• Maintain up-to-date knowledge of the latest IT trends, best practices and digital technologies
• Coach and develop our people, particularly our more junior BAs and Graduate community (for more senior BA positions)
• Act as Scrum Master, Product Owner and/or Agile Coach (for more senior BA positions)

Job Responsibilities

• A track record of working on IT development programmes with demonstrable experience of working on a variety of different IT delivery projects.
• Exposure to a digital suite of systems such as CRM, CMS, mobile apps, Social Media and Ecommerce
• Experience of working with a recognised Agile or Iterative development methodology (e.g. Scrum, XP, DSDM)
• Experience of Agile documentation including Backlogs, Customer Journeys, Use Cases, User Stories, Acceptance Criteria etc
• Experience of analysis of both functional and non-functional requirements
• Experience of the full project lifecycle and a good understanding of project roles and activities (technical and non-technical) required for successful delivery
• Excellent communication skills and able to communicate with and present to internal teams and customers with technical and non-technical backgrounds
• You - bring your values, energy, motivation and sense of humour to add to and enhance our team and culture.

Why Capgemini Is Unique

We realise a Total Reward package should be move than just compensation. At Capgemini we offer range of core and flexible benefits and have a Peer Recognition Portal called Applaud. At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

Get The Future You Want

Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 300,000 team members in 55 countries. With its strong 50-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18.2 billion.

Get the Future You Want