IT Support Analyst 1st/2nd Line Support - Crawley

IT Support Analyst (1st/2nd Line Support)

Type: Permanent

Location: Crawley (along with remote working options)

Salary: Up to £26,000 per annum (potential negotiation)

An opportunity for an IT Support Analyst to join a global leader in technology solutions, cloud services, digital media and marketing. The chosen candidate will be join a small but busy IT team and be user focused as well as being involved in IT Projects.

You will be the first point of contact for technical assistance for users and provide hands on and remote troubleshooting.

This is a great opportunity for you to join a global leader in their field.

Key Skills/Experience

• 1/2 Years experience in a direct front line technical role, with strong experience of troubleshooting.
• O365 Support/Admin Experience
• User Support across Mobile, Desktop and Cloud technologies
• VMware Experience (Desirable)
• Excellent Communication Skills

First Line Support/1st Line Support/Second Line Support/2nd Line Support/IT Technician / IT Support Engineer / IT Service Engineer / IT Service Desk Technician / Help Desk Engineer / IT Support Technician / Support Technician / Technical Support / IT Support / IT Systems Engineer / IT Systems Support / Desktop Support/Service Desk Analyst/