Desktop Support Analyst, 2nd Line Support Technician /IT Technician / IT Support Engineer / IT Service Engineer / IT Service Desk Technician / Helpdesk Engineer / IT Support Technician / Support Technician / Technical Support / IT Support / IT Systems Engineer / IT Systems Support / Desktop Support/Second Line Support/Service Desk Analyst
Type: 3 month contract
Location: based onsite in London (Euston)
Rate: up to £170 per day (Umbrella)
Desktop Support Analyst will be working within the onsite Desktop Team at a Customer Head Office and utilises the following; Windows Desktop operating systems knowledge, deployment tools of SCCM, MS Office, Citrix Client, builds, testing, Group policy, AD High Level, Office 365. This gives an overview of the technologies involved. You will report into the Desktop Team Leader, and receive guidance and mentoring from this person.
The company believe in training and development and and obtaining where possible accreditations from those vendors. Therefore, a training budget is an essential part of the solution in enabling their teams.
In order to be suitable for this role you should be able to perform a complex range of technical work activities either remotely or at customer site to meet business and customer requirements. Have the ability to adapt quickly to dynamic team environments to maintain consistent effective contribution.
You will also support project delivery aims and objectives
Ensure all changes to estate are reflected in support documentation
Participate in the on-call rota among the team and fall into the shift pattern to allow the Desktop Team Leader to allow for leave, sickness, training etc.
This is a great opportunity to join one of the Industry's fastest growing companies with over 50 Years of combined experience in the provision of software solutions.
Experience in:
Essential
Windows 10
AD (High Level)
Office 365
Account Creation Windows 7&10 Microsoft
Mobile devices - Intune or another MDM
Desirable
Windows Server 2012/2016,
Virtualisation
IP Networks, switches & Cabling.
If you would like to be considered for this great opportunity and have a minimum of 2 years experience then please apply below.
Desktop Support Analyst, 2nd Line Support Technician /IT Technician / IT Support Engineer / IT Service Engineer / IT Service Desk Technician / Helpdesk Engineer / IT Support Technician / Support Technician / Technical Support / IT Support / IT Systems Engineer / IT Systems Support / Desktop Support/Second Line Support/Service Desk Analyst