IT systems Engineer

this is a fantastic opportunity for an IT Systems Engineer

IT Systems Engineer - This is an excellent opportunity for an IT systems Engineer - You will provide 3rd line support of the IT Systems which deliver technical project and change work to support system improvements and modernisation, ensuring that activities are delivered to a high standard and within expected timescales.

Responsibilities

? To support and maintain IT infrastructure and applications within the parameters of the Service Level Agreements (SLA's)
? Provide technical expertise to deliver IT change and project work
? To be proactive and self-motivated, strive to continually improve the IT infrastructure
? To create and maintain documentation, policies and procedures to high standards
? Take part in an out of hours roster to maintain 24/7 3rd line support cover
? Test and install new products including enhancements to existing products in both test and live environments.
? Escalation of appropriate faults, failures and modification requests to the relevant parties, ensuring timely and appropriate responses in accordance with service contracts.
? Liaise with and act as technical escalation point for service desk staff.
? To maintain up-to-date technical skills to perform the roll in a dynamic business environment
? To be proactive and self-motivated to continually improve the IT infrastructure
? Troubleshoot bespoke applications, and ensure data integrity between systems
? To conduct regular system checks and ensure that systems are monitored appropriately to allow us to provide a proactive service

Essential

? Strong experience working in a 3rd line technical support and project delivery role
? Experience configuring and supporting;
? MS Windows Server 2000 to 2019
? MS Active Directory
? VMWare ESX 5.5 and later
? Citrix XenApp 6.5
? AWS eC2/VPC/VPN
? Infrastructure automation (Cloudformation/Terraform)
? Powershell scripting
? Scripted Windows/Application configuration
? Nagios core
? IT Security
? MS SQL Server
? Enterprise AntiVirus systems
? Backup solutions
? Infrastructure management toolsets
? Good understanding of data networking, LAN/WAN & TCP/IP environment
? Good communication and planning skills
? Experience of working to ITIL
? Comfortable working on own initiative and as part of a team
? Data storage solutions NAS/SAN
Project delivery experience

Desirable

? Citrix XenApp 7.x experience & qualification
? Cisco Networking
? Veeam backup and replication
? Cisco Umbrella
? Cisco Meraki
? Fortigate Firewall configuration
? Veritas Backup Exec
? BizTalk administration and configuration
? MSMQ
? Microsoft Dynamics CRM
? McAfee and Avast anti-virus systems
? Solarwinds nCentral toolset
? Google for business experience
? Knowledge of IT security principles and best practices
? Infrastructure design experience
? Linux experience
? Containers - Docker
? Transact-SQL
? ITIL V3 Foundation certified
? HP 3Par SAN
? Telephony systems knowledge