Robert Walters

As a Front Office Business Analyst based in London, you will immerse yourself in the daily activities of front office teams, acting as a dependable bridge between business users and technology specialists. Your responsibilities will include engaging directly with stakeholders to understand their needs, using tools like SQL and Excel for data analysis, documenting requirements through Jira and Confluence, and supporting system integrations via APIs. What you bring: The ideal candidate for the Front Office Business Analyst role brings proven experience collaborating closely with stakeholders under pressure while remaining responsive and empathetic. Your proficiency in SQL enables you to investigate issues thoroughly; advanced Excel skills allow you to analyse complex datasets effectively. Familiarity with Jira/Confluence ensures transparent documentation of requirements. A strong understanding of front office systems-such as CRM platforms-and knowledge of APIs/system integrations are essential for supporting seamless operations. Your product knowledge helps you connect meaningfully with users' needs. Proficiency in SQL for investigating issues deeply and conducting robust data analysis that informs business decisions. Advanced skills in Excel for analysing complex datasets and presenting findings clearly to diverse audiences. Familiarity with Jira and Confluence for documenting requirements transparently and tracking project progress effectively. Comprehensive understanding of front office systems such as CRM platforms or transactional systems relevant to financial services or similar industries. Knowledge of APIs and system integrations that enable seamless connectivity between business applications. Strong product knowledge that allows you to empathise with user needs while supporting operational excellence. If this role is of interest, please apply below. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Frontend Engineer Location: Manchester Role Type: Permanent Work Setup: Hybrid - 3 days onsite Who We Are Vanguard is a global investment firm known for low-cost funds and ETFs, helping investors achieve long-term financial goals with transparent, disciplined strategies. What you'll do Develop and maintain reusable Angular v18+ UI components using TypeScript, following modern patterns such as standalone components and Server Side rendering Manage Nx monorepo architecture, ensuring clean project boundaries and efficient build, test, and release workflows across multiple packages Build and maintain Storybook documentation with accessibility compliance, design integration, and MDX-based component guides Integrate Adobe Experience Manager (AEM) using the SPA SDK for headless and hybrid content delivery, including Maven-based deployment processes Maintain and optimise CI/CD pipelines across build, lint, test, and publishing stages, supporting AWS-based deployments Drive engineering improvements by introducing AI-enabled tools, including agent-based workflows, automated testing solutions, and npm package versioning aligned with semantic standards What you bring 3-5 years' experience in Front End or full-stack development, ideally within financial services environments Strong proficiency in Angular, TypeScript and JavaScript, with exposure to React and mobile development Proven experience in design systems, building and maintaining reusable component libraries at scale Working knowledge of Java and enterprise integration, including Adobe Experience Manager (AEM) Experience applying AI within engineering workflows, alongside familiarity with CI/CD pipelines and modern DevOps practices Understanding of monorepo tooling (Nx), GraphQL, npm publishing, accessibility standards (WCAG), and cloud platforms such as AWS What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

We are a specialist consultancy that helps innovative businesses access government backed innovation incentives and funding opportunities. Since our launch, we have built a strong reputation for delivering exceptional outcomes for clients and continue to experience significant growth. As part of an experienced and highly regarded team, you will play a key role in helping organisations understand and realise the value of innovation incentives. You will identify, develop and convert new business opportunities through a consultative and relationship driven approach. Working collaboratively with technical specialists and referral partners, you will help expand our client base while contributing to the ongoing success of the wider business. This is an exciting opportunity to join a market leading organisation, work alongside subject matter experts, and contribute to ambitious growth plans. There will also be opportunities to mentor colleagues, share best practice, and support the development of the broader Business Development function. Key Responsibilities * Promote innovation related funding and tax incentive services, including R&D incentives, intellectual property related tax reliefs, grants, and capital investment schemes. * Educate prospective clients on the value of these services and assess potential eligibility through a consultative discovery process. * Develop strong relationships with prospective clients and referral partners, positioning the organisation as a trusted and premium service provider. * Generate opportunities through targeted outreach activities including telephone engagement, email campaigns, LinkedIn networking, and other business development channels. * Build and maintain referral relationships through professional networks, existing clients, and strategic partners. * Collaborate closely with technical specialists to progress opportunities and ensure a high quality client experience. * Develop opportunities generated through industry associations, professional partnerships, and other referral sources. * Maintain accurate pipeline management, forecasting, and reporting through CRM systems. * Consistently demonstrate high standards of professionalism, communication, and client engagement. * Share knowledge, coaching, and best practice with colleagues to support team success. * Manage a national client base, with regular travel to client meetings where appropriate. * Deliver against annual revenue and performance targets. Skills and Attributes * Entrepreneurial, ambitious, and resilient mindset. * Passion for innovation and delivering high value professional services. * Strong relationship building and business development capabilities. * Excellent communication skills with the ability to engage stakeholders at all levels. * Ability to learn and communicate complex technical concepts effectively. * Self motivated and proactive approach to problem solving. Experience and Qualifications * 7+ years' experience in business development, relationship management, account management, or a similar client facing B2B role. * Experience working with organisations in sectors such as technology, software, fintech, engineering, professional services, or high growth businesses is advantageous. * Proven track record of achieving or exceeding performance targets and KPIs. * Experience coaching, mentoring, or developing colleagues. * Experience using CRM platforms such as Salesforce or equivalent systems. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Robert Walter sis working in partnership with a dynamic organisation focused on transformation and sustainable development, this business works to repurpose underutilised spaces into housing, commercial activity, and industrial use. With a commitment to environmental responsibility, they deliver projects that support local communities and economic growth. Due to continued growth, they are keen to appoint a Digital Resilience Manager. With a flexible hybrid model working form the Birmingham offices paying a salary range of £70,000 to £80,000 plus benefits. As an experienced Digital Resilience Manager, in a newly created role you will establish cyber security capabilities. You will build the digital resilience function from the ground up. You will work across group stakeholders to embed security practises, ensuring to be agile and innovative. Digital Resilience Manager: Duties Policy & Framework Development: develop and enhance digital resilience policy documentation Strategic Change Management: lead transformation initiatives and security improvements Vendor & Partner Management: partner with IR and MSSP Incident Response & Crisis Management: Lead coordination of security incidents Education & Awareness: Design/Deliver cyber training programmes Risk Management & Reporting: Oversee comprehensive cyber risk management processes Vendor Security Management: Manage security elements of vendor management framework Digital Resilience Manager: Experience Experience working with MSSPs, Security Vendors, Managed Service providers Experience in security incident response and crisis management Policy development and documentation Knowledge of vendor management & procurement security requirements Data protection knowledge - GDPR, UK GDPR Desirable, Not Essential Certs: CISSP, CISM, CRISC, ISO 27001 Lead Implementer The permanent opportunity for a Digital Resilience Manager, will pay a salary range of £70,000 to £80,000 plus benefits. This will offer a relaxed hybrid working model from the Birmingham offices. For further information, please apply with an updated CV and reach out to Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Our organisation is a leading intermediary network operating within a highly regulated financial services sector. As part of a broader group of businesses, we connect customers with a wide range of service providers and partners. We are an entrepreneurial organisation embarking on an ambitious programme to accelerate growth, strengthen revenue performance, and deepen market impact. The CGRO will drive data-led commercial decision making, embed technology and AI-enabled insights throughout the customer journey, and establish strategic relationships with key industry partners and third-party providers. The role is accountable for positioning the organisation as a market-leading, digitally enabled platform within its sector. The successful candidate will bring significant financial or professional services experience and will be energised by the opportunity to build a genuine competitive advantage through sustainable growth. They will be equally comfortable engaging with senior external stakeholders and collaborating with internal sales, marketing, product, and operational teams. This role is suited to a commercially minded executive who combines strategic vision with a hands-on, data-driven approach and thrives at the intersection of product, market, and customer. Revenue Strategy & Growth * Define and own the organisation's multi-year revenue growth strategy aligned with board-approved objectives and market opportunities * Identify, evaluate, and prioritise new revenue streams, customer segments, and expansion opportunities * Set annual and quarterly revenue targets across commercial functions and drive accountability for delivery * Lead pricing strategy and commercial model development to maximise value creation and competitive positioning Sales Leadership * Lead and develop a high-performing sales organisation across direct and partner channels * Build and optimise the full sales cycle, including pipeline generation, opportunity management, forecasting, and conversion * Design and refine sales incentive structures that encourage high performance and sustainable growth * Establish rigorous sales operations and CRM governance to support accurate reporting and forecasting Marketing & Demand Generation * Oversee brand positioning, product marketing, and demand generation activities to build a scalable pipeline * Drive alignment between marketing and sales to ensure seamless lead management and consistent messaging * Develop and execute integrated go-to-market campaigns across digital, events, content, and partner channels * Champion a data-driven marketing culture with clear attribution, acquisition cost tracking, and return on investment measurement Customer Success & Retention * Ensure customers achieve measurable value from products and services, driving retention and advocacy * Own revenue retention and expansion targets alongside new customer acquisition objectives * Build scalable customer success frameworks that support growth across multiple customer segments Partnerships & Alliances * Develop and scale a strategic partnerships programme to extend market reach and accelerate revenue growth * Negotiate and manage high-value commercial relationships with technology, channel, and distribution partners Executive Leadership & Cross Functional Collaboration * Serve as a member of the Executive Leadership Team, contributing to organisational strategy, culture, and operations * Partner closely with Product and Technology leadership to align product roadmap priorities with market demand * Present revenue performance, forecasts, and strategic initiatives to the Board of Directors * Champion a high-performance, inclusive culture focused on accountability, ambition, and continuous learning QUALIFICATIONS & EXPERIENCE Essential * 12+ years of progressive commercial leadership experience, including at least 5 years at Vice President or C-suite level * Proven track record of scaling revenue within a B2B technology, software, financial services, or similar environment * Deep expertise across the full revenue life cycle, including sales, marketing, customer success, and partnerships * Experience operating within high-growth, private equity-backed, venture-backed, or publicly listed organisations * Demonstrated ability to build, lead, and inspire large commercial teams * Strong financial acumen with the ability to translate commercial strategy into measurable business outcomes * Outstanding executive communication skills with the ability to influence senior stakeholders and boards SUCCESS METRICS The CGRO will be evaluated against key performance indicators including: * Revenue growth against target * Revenue retention and customer retention performance * Customer acquisition cost and payback period * Pipeline coverage and forecast accuracy * Conversion rates and average deal value trends * Time-to-revenue for new products, services, or market launches * Employee engagement and retention within commercial teams Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Robert Walter sis working in partnership with a dynamic organisation focused on transformation and sustainable development, this business works to repurpose underutilised spaces into housing, commercial activity, and industrial use. With a commitment to environmental responsibility, they deliver projects that support local communities and economic growth. Due to continued growth, they are keen to appoint a Digital Resilience Manager. With a flexible hybrid model working form the Birmingham offices paying a salary range of £50,000 to £70,000 plus benefits. As an experienced Digital Resilience Manager, in a newly created role you will establish cyber security capabilities. You will build the digital resilience function from the ground up. You will work across group stakeholders to embed security practises, ensuring to be agile and innovative. Digital Resilience Manager: Duties Policy & Framework Development: develop and enhance digital resilience policy documentation Strategic Change Management: lead transformation initiatives and security improvements Vendor & Partner Management: partner with IR and MSSP Incident Response & Crisis Management: Lead coordination of security incidents Education & Awareness: Design/Deliver cyber training programmes Risk Management & Reporting: Oversee comprehensive cyber risk management processes Vendor Security Management: Manage security elements of vendor management framework Digital Resilience Manager: Experience Experience working with MSSPs, Security Vendors, Managed Service providers Experience in security incident response and crisis management Policy development and documentation Knowledge of vendor management & procurement security requirements Data protection knowledge - GDPR, UK GDPR Desirable, Not Essential Certs: CISSP, CISM, CRISC, ISO 27001 Lead Implementer The permanent opportunity for a Digital Resilience Manager, will pay a salary range of £50,000 to £70,000 plus benefits. This will offer a relaxed hybrid working model from the Birmingham offices. For further information, please apply with an updated CV and reach out to Ajay Hayre on (see below)  Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Senior iOS Application Engineer Location: Manchester Job Type: Permanent Work Setup: Hybrid - 3 days in the office Who We Are Vanguard is one of the world's leading investment firms, dedicated to helping clients achieve lasting financial success. Established in 1975, its unique ownership structure-where funds own the company and investors own the funds-ensures all efforts are focused on client outcomes. Known for integrity, innovation, and low-cost investing, fosters an inclusive and collaborative culture that empowers employees to make a meaningful impact globally. What You'll Do Develop and maintain reliable iOS applications, ensuring a simple and intuitive investing experience for customers Participate in the full application life cycle, from feature design and coding to testing and release Write, test, and maintain code, programs, and reports, applying automated testing techniques Provide senior-level system analysis, design, development, and implementation for applications and databases Integrate third-party products and conduct design, code, and test reviews to identify and resolve issues Understand client business functions, technology needs, and Vanguard's tools, applications, and databases Adhere to IT and Information Security policies, contribute to special projects, and perform additional duties as assigned What You Bring Hands-on iOS development experience with a track record of shipping apps in finance, fintech, banking, E-commerce, or large-scale consumer platforms (eg, streaming) Proficient in Swift Strong experience with Combine Solid expertise in iOS testing tools and frameworks Strong ability to translate product goals into technical solutions that enhance user experience Experience working with CI/CD pipelines, including Bamboo and Fastlane What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

Solution Architect Martech Location: Manchester Role Type: Permanent Work Setup: Hybrid Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role We have an exciting new opportunity for a Solution Architect Martech to join Robert Walters as a Consultant. As a Consultant, you will benefit from permanent employment with Robert Walters and will be deployed on an assignment within our clients' organisations, in return we will provide you with the opportunity to develop your skills with ongoing training and professional support. This role offers an exciting opportunity to join a global business, providing top-tier service to our blue chip clients. What You'll Do Own and maintain product roadmaps and architecture in line with business strategy and enterprise architecture, ensuring long term technical direction and feasibility. Collaborate with the architecture community, product teams and technology experts to align products with target architectures and platform roadmaps, and to improve development tools and processes. Provide senior technical expertise and guidance to product teams, resolving complex issues, assessing risks and recommending robust solutions. Evaluate vendors and technologies, lead build vs buy assessments, and support procurement decisions through feasibility analysis. Establish and help manage architecture governance and standards, track industry trends and emerging technologies, and translate findings into actionable improvements. Produce and present product documentation, mentor junior colleagues, and contribute to special projects and other assigned duties. What You Bring Minimum 8 years' relevant experience, including at least three years in a technology architect role designing and delivering enterprise solutions. Degree in Computer Science, Information Technology, or Computer Applications (B.E./B.Tech or BCA) from a recognised institution; MBA preferred. Strong expertise in enterprise architecture, system integration and scalable solution design across cloud platforms (AWS, Azure, GCP), microservices, API design and DevOps practices. Hands on experience with conversational AI (Kore.AI and similar platforms), intelligent automation, and data heavy architectures (AWS, Kafka); familiarity with Adobe tools. Proven capability with modern development stacks (Java, .NET, Python, JavaScript frameworks), Agile/SAFe delivery methods, and build versus buy, vendor management and TCO/ROI analysis. Excellent technical risk assessment, governance and compliance understanding, strong analytical and problem solving skills, and effective stakeholder management and communication. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

To drive growth and development of sales of premium range of window blinds, shades and shutters, the role focuses on identifying, nurturing, and converting new prospective customers while maintaining and expanding relationships with existing accounts. Customers range from sole traders and independent installers to large-scale suppliers and retailers in the window shading industry. This target-driven, field-based position requires strong relationship-building, commercial acumen, and the ability to adapt communication styles to engage businesses of all sizes, contributing directly to the company's ambitious growth objectives in the UK market. Key Responsibilities New Business Development Identify and research prospective customers Develop and execute outreach strategies including presentations and demonstrations Convert leads into active clients through negotiation and relationship building Consistently meet or exceed sales targets Account Management & Relationship Development Manage and grow existing customer accounts Conduct regular client visits to strengthen relationships Identify upselling and cross-selling opportunities Provide product guidance and ongoing customer support Sales & Performance Management Plan and manage travel schedules to maximise client engagement Deliver presentations to senior stakeholders and decision-makers Negotiate pricing, terms, and contracts Maintain accurate CRM records of pipeline and activities Market & Customer Insight Monitor industry trends and competitor activity Collect and analyse customer feedback to inform business improvements Reporting & Administration Prepare sales reports, forecasts, and performance updates Manage administrative tasks including expenses and documentation Additional Responsibilities Attend industry events, trade shows, and exhibitions Collaborate with internal teams such as marketing and operations Travel extensively to meet business requirements Skills & Experience Proven experience in B2B sales within a target-driven environment Strong track record in new business development and account growth Effective time management and territory planning Ability to build relationships with stakeholders at all levels Excellent communication, presentation, and negotiation skills Experience using CRM systems and Microsoft Office tools Full UK driving licence Desirable Experience Background in interiors, home improvement, or related sectors Familiarity with made-to-measure products or installation processes Experience with CRM or sales quoting tools Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

IT Application Delivery Analyst Our Client Our client, a leading international law firm, who is looking to appoint an experienced IT Application Delivery Analyst to join their growing IT team. This is an excellent opportunity to work within a highly respected organisation offering a competitive salary, outstanding company benefits, and exposure to enterprise-level legal technologies. Your Role As an IT Application Delivery Analyst, you will play a key role in providing second-line application support across a range of legal and enterprise applications. Key Responsibilities Provide second-line application support for a variety of legal and enterprise applications Manage and resolve incidents through ServiceNow in a timely and efficient manner Perform routine system checks and monitoring to ensure optimal application performance and security Identify, troubleshoot, and resolve technical issues through root cause analysis Assist with application testing, deployment, and release activities Collaborate with IT teams to develop and implement new software applications and enhancements Manage software updates and patching processes, including: Planning and scheduling deployments Testing updates in staged environments Coordinating with stakeholders to minimise downtime Maintaining rollback procedures and documentation Participate in change management and release management processes Ensure compliance with organisational policies and industry standards Maintain accurate and up-to-date support documentation, configurations, and troubleshooting procedures Contribute to knowledge base articles and documentation for common issues Support full project lifecycle activities where required Skills & Experience Required Previous experience working within a legal firm environment Proven experience supporting legal technology applications Strong hands-on experience with: iManage Intapp Excellent analytical, troubleshooting, and root cause analysis skills Experience using ServiceNow or similar ITSM platforms Basic PowerShell and SQL scripting experience for automation and support tasks Experience managing software update and patching lifecycles, including planning, testing, deployment, and rollback procedures Strong understanding of application testing and QA processes Experience reporting bugs and understanding business processes from both technical and operational perspectives Strong knowledge of Microsoft 365 applications, including: Teams OneDrive Power Platform Ability to work independently and collaboratively within cross-functional teams Excellent communication and interpersonal skills with the ability to engage professionally with stakeholders at all levels Highly organised, detail-oriented, and able to follow established procedures Ability to lead technical discussions with developers and support teams and drive action plans through to resolution Ability to learn new technologies quickly and adapt in a fast-paced environment Customer-focused mindset with a commitment to delivering an exceptional support experience What you get in return: Competitive salary package Excellent company benefits Hybrid working model Opportunity to work for a prestigious international law firm Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

The Information Security Specialist will play a key role in strengthening the organization's security posture. This role covers a broad range of responsibilities, including enhancing security controls, conducting security assessments, overseeing patch management, and supporting the implementation of information security solutions and related projects. What you'll do: Oversee the implementation, audit, and assurance of information security policies, standards, guidelines, and procedures to maintain strong security practices. Ensure all business processes are aligned with the Group's information security policies and standards, driving consistency across operations. Contribute to the development and delivery of information security awareness, training, and education programs to strengthen staff knowledge and practices. Collaborate with internal and external stakeholders to assess the effectiveness of security controls and ensure compliance with regulatory and organizational requirements. Assist in performing information security risk assessments, identifying vulnerabilities, and recommending preventive measures to mitigate risks. Support and participate in information security projects, contributing to the continuous enhancement of security measures across the organization. Provide support in handling and resolving security incidents, minimizing impact and ensuring timely remediation. What you'll bring: 8 years of experience in information security management Certified with CISSP or related qualifications are strongly preferred In-depth understanding of ISO 27001 standards and practical experience with their implementation. Strong knowledge of risk management frameworks and methodologies. Hands-on experience with security technologies such as EDR, SIEM, IAM, Vulnerability Management Systems, Anti-Virus, APT, DLP, Threat Protection, Web Proxy, and Access Control solutions. Prior experience in the broadcast media or digital industries is highly desirable. Have the right to work in the UK (Mandatory) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

An exciting opportunity has arisen for a Senior Infrastructure Engineer to join a highly respected organisation at the forefront of building London's next-generation business fibre network. This role offers you the chance to play a pivotal part in shaping the future of connectivity for some of the most important organisations across the UK and Europe. SENIOR INFRASTRUCTURE ENGINEER Salary: £60,000 - £70,000Location: London What you'll do: As a Senior Infrastructure Engineer, you will play an essential role in ensuring the secure operation and continuous improvement of the systems infrastructure supporting critical business operations. Your day-to-day activities will involve balancing hands-on technical tasks-such as configuring hypervisors or deploying new applications-with strategic planning around automation and monitoring. You will be responsible for developing robust internal tools that drive efficiency across environments while also participating in incident response duties as part of an on-call rota. Success in this position requires not only deep technical expertise but also strong communication skills for producing clear documentation and collaborating with colleagues. By proactively identifying areas for enhancement within the infrastructure landscape-and implementing solutions that uphold rigorous security standards-you will help maintain the organisation's reputation for reliability while contributing meaningfully to its ambitious growth plans. Maintain, configure, and ensure reliable operation of hypervisor platforms, virtual machines, containers, bare-metal servers, and all hosted applications within these environments. Develop and sustain internal monitoring solutions, automation scripts, and dashboards that enhance consistency, repeatability, and visibility across multiple infrastructure environments. Deploy new systems and applications to underpin both network infrastructure and customer environments in line with internal standards, security protocols, and industry best practices. Participate in an on-call rota to provide timely incident response and resolution for critical infrastructure issues as they arise. Produce clear, professional diagrams and documentation that accurately reflect system architecture and operational processes for both technical teams and stakeholders. Collaborate closely with cross-functional teams to ensure seamless integration of new technologies into existing infrastructure while maintaining high standards of reliability. Diagnose complex technical issues using a methodical approach to troubleshooting that minimises downtime and ensures service continuity. Prioritise multiple tasks effectively by balancing hands-on technical work with higher-level planning responsibilities. Contribute to ongoing process improvement initiatives by identifying opportunities for increased automation or enhanced monitoring capabilities. Stay up-to-date with emerging trends in infrastructure engineering to recommend improvements that align with organisational goals. What you bring: Demonstrated experience as a systems administrator or similar role within relevant industries such as telecommunications or enterprise IT services. Advanced proficiency working with Linux/Unix systems (including RedHat and Debian variants) alongside experience managing Windows Server and Desktop environments. Strong scripting abilities using Bash, Powershell, or Ansible; familiarity with Python is considered advantageous for further automation initiatives. Expertise in virtualisation platforms as well as container orchestration technologies-including associated tooling-to optimise resource utilisation across diverse workloads. Hands-on knowledge of monitoring stacks such as Prometheus or Grafana along with log management solutions like ELK/EFK or their equivalents. Proven ability to diagnose intricate technical problems using structured troubleshooting methodologies that minimise disruption to business operations. Exceptional organisational skills enabling effective prioritisation of concurrent tasks within fast-evolving infrastructure landscapes. Excellent written communication skills evidenced by the production of clear diagrams and professional documentation suitable for both technical audiences and stakeholders. A collaborative mindset with a willingness to share knowledge openly while supporting colleagues' development within a communal team environment. A commitment to upholding high standards of security compliance throughout all aspects of infrastructure management. Apply today by clicking on the link below-your journey towards making a lasting impact starts here. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Job Title: ServiceNow Architect - Integrated Risk Management (IRM) Contract Type: Outside IR35 Location: Remote Day Rate: Negotiable Duration: Minimum 3 months with potential for extension About the Role: Robert Walters is partnering with a forward-thinking organization seeking to enhance their capabilities by integrating the Integrated Risk Management (IRM) module into their ServiceNow platform. We are in search of a seasoned ServiceNow Architect who brings extensive experience in implementing and configuring the IRM module across multiple organisations. Requirements: Proven experience as a ServiceNow Architect, with a strong portfolio of designing and implementing solutions across various modules. Demonstrated expertise in the implementation and configuration of the IRM and GRC modules within ServiceNow. Exceptional communication skills, with the capacity to liaise effectively with both technical and non-technical stakeholders. Experience in leading data migration projects, with a focus on maintaining data integrity and quality. Application Process: If you meet the above requirements and are currently exploring new opportunities, we encourage you to apply. Please submit your application, and Bradley Webb from Robert Walters will reach out to discuss your candidacy further. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

As part of an engineering team, you'll use your software engineering skills and experience to build features, resolve issues, and address technical debt. You'll also bring a strategic lens to team processes and tooling, helping improve how the team operates and ultimately delivering valuable, high-quality software to customers. What you'll be doing Build clean, maintainable features and resolve end-to-end issues, ensuring solutions are fit for purpose, add business value, and meet quality standards. Contribute to strategies for managing technical debt, ensuring systems are secure, resilient, and reliable. Define and analyse test approaches to deliver the best possible customer experience, with a focus on security, usability, and accessibility. Conduct and participate in code reviews, considering functional and non-functional requirements such as performance, resiliency, maintainability, and security. Promote continuous improvement in team effectiveness and culture, supporting changes that enhance productivity and happiness. Build a collaborative environment, coaching and mentoring less experienced engineers. Research emerging application technologies, identify opportunities to apply them, and share learnings across the team. Ensure all customers and stakeholders are treated fairly and with respect. What we're looking for Technology-focused degree preferred, or equivalent demonstrable experience. Extensive knowledge of: JavaScript, TypeScript, NodeJS, AWS SDK & CDK, Python, React, HTML/CSS, Java, Spring, Terraform/CloudFormation Hands-on experience: Building serverless applications in AWS Building microservices in Java (Spring Boot) Strong understanding of clean code principles, design patterns, distributed systems, software testing, CI/CD, and Agile methodologies (Scrum/Kanban). Knowledge of application security. Additional desirable skills: SQL, GraphQL, Maven Frontend performance optimisation API security and secure coding best practices Git release strategies Nice to have: Postgres, DynamoDB, Kubernetes, GitHub Actions, Feign, Quarkus. Proven track record in: Delivering well-optimised and maintainable software features Analysing and solving complex technical problems Participating in effective code reviews with actionable feedback Technical leadership, mentoring, and influencing team strategy Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

BI ManagerManchester £60,000 - £65,000 Professional Services As BI Manager, you will lead a small but talented team of BI Developers and Analysts, driving the delivery of innovative data solutions that enable smarter, faster decision making. Reporting directly to the Head of Data, you'll play a key role in shaping the BI strategy and ensuring the business continues to make the most of its data assets. BI Manager Duties Manage and develop a team of BI Developers and Analysts, fostering a culture of collaboration and innovation. Oversee the design, development, and maintenance of BI solutions and data models. Partner with stakeholders across the business to understand requirements and deliver impactful insights. Drive best practices in data governance, reporting, and analytics. Support the Head of Data with the ongoing evolution of the BI strategy. As BI Manager, you will have: Proven experience in a BI, Data, or Analytics leadership role. Strong technical understanding of PowerBI and data platforms. Excellent communication skills, with the ability to translate complex data into actionable insights. A passion for developing people and helping teams reach their full potential. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

We're looking for Security Architect (2 headcounts) to shape and enhance the security architecture of our client's IT systems. You'll assess risks, model threats, and identify vulnerabilities while ensuring solutions align with "Secure by Design" principles, standards, and industry best practice. You will have the opportunity to propose strategy and strengthen cyber resilience across the organisation What you'll do: Design, implement, and enhance secure end-to-end IT solutions aligned with business objectives and risk appetite. Identify vulnerabilities, perform threat modelling, conduct risk assessments, and evaluate security controls. Ensure solutions comply with 'Secure by Design' principles, corporate policies, and industry frameworks. Assess vulnerabilities, lead risk mitigation, and ensure compliance with industry standards (ISO 27001, NIST, NCSC). Contribute to security design documentation, options papers, and client presentations. Collaborate across 1st, 2nd, and 3rd lines of defense on cyber risk, compliance, and governance. Create and present design documentation, options papers, risk assessments, and stakeholder briefings. Contribute to reference architectures, established patterns, principles, and security guidelines. Monitor emerging cyber threats, analyze risks, and lead mitigation plans. Collaborate with partners, suppliers, and internal lines of defense to ensure compliance and governance. Continuously assess and improve processes, controls, and reporting to enable informed, risk-based decisions. What you'll bring: Strong knowledge of networking, cloud security (AWS/Azure), and modern security concepts. Familiarity with vulnerability management, penetration testing, and security frameworks. Experience with security standards (ISO 27001/27002/27017/27018). Minimum 5 years in cybersecurity, with certifications like CISSP, CISM, CCSP, or CRISC preferred. Eligible to work in the UK and have SC Security Clearance . Team-oriented, detail-focused, excellent communicator, self-motivated, and persuasive. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Robert Walters is in partnership with an industry leading digital services business. Due to continued growth and acquisition, they are keen to appoint a Tech Ops Engineer on a 6-month contract. Based out of the Birminghm office with a hybrid working model. As a Tech Ops Engineer, you will ensure the reliability, performance and security of infrastructure and systems, You will be hands-on, automate and lead cross-functional collaboration to support the growing technology landscape. Tech Ops Engineer: Duties Ensure reliability, performance, security of systems Hands on, automation, cross-functional collaboration Manage Azure and M365 Cloud Platforms Oversee enterprise application stack - M365, Azure, Atlassian, Telephony, IT Service tools Manage/Develop Identity and Access Management solutions Identity/Automate tasks - streamline workflows Implement/Manage monitoring tools Troubleshoot and Incident Response: Investigate, Resolve issues Security: Implement security measures Documentation: create documentation for systems procedures CI/CD Support: Implementation of Continuous Integration/Deployment pipelines Provide tech config on cyber security controls Lead tech implementation of enterprise solutions Provide daily management of digital workplace tech stack Act as senior escalation point Tech Ops Engineer: Technical Skills Networking, Azure Cloud Platforms, AVD Virtualization, M365 Collaboration solutions Experience to Azure and M365 services Tech Operational solutions - Intune, Defender, AVD, Purview The contract opportunity for a Tech Ops Engineer is a 6-month contract paying a competitive day rate. For further information, please apply with an updated CV and reach out to Ajay Hayre on / Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Overview Robert Walters is supporting a central government customer in the recruitment of a Lead ServiceNow Developer to join their national digital function. This is a senior, Grade 7 permanent position that offers the opportunity to lead and shape ServiceNow development across business-critical services that impact thousands of users daily. We are seeking experienced ServiceNow professionals who are passionate about technical leadership, improving public services through smart technology, and mentoring the next generation of developers. This role sits within a cross-functional product delivery team and combines hands-on development with team leadership, solution design, and collaboration across architecture and delivery disciplines. Key Responsibilities Lead the development and configuration of ServiceNow platforms, covering ITSM, ITOM, and CSM modules. Collaborate with Technical Architects and Product Managers to define long-term technical roadmaps and service strategies. Ensure all development aligns with engineering standards and platform governance. Oversee integrations using REST/SOAP APIs and help modernise connections to heritage systems. Champion documentation and knowledge sharing within and across teams. People & Delivery Line manage and coach junior and mid-level developers, supporting their professional development. Guide the team in backlog refinement, story estimation, and sprint planning. Contribute to product and platform decision-making, balancing user needs with sustainability. Support Delivery Managers in forecasting work, removing blockers, and communicating effort effectively in an Agile setting. Essential Skills & Experience Strong experience in ServiceNow development and administration, ideally across ITSM, ITOM, or CSM modules. Proficiency in JavaScript, Glide Scripting, and ServiceNow's development tools. Experience delivering and maintaining integrations using REST and SOAP APIs. Sound knowledge of ITIL processes and ServiceNow SDLC. Demonstrated ability to lead teams and mentor others in technical practices. Experience of working in large-scale, multi-team environments with Legacy integration. Desirable Knowledge of Agile delivery methodologies (Scrum/Kanban). Experience optimising platform performance and security. Familiarity with authentication and identity management in ServiceNow. Exposure to automated testing frameworks within ServiceNow. What's on Offer Competitive government salary and Civil Service pension with up to 27.9% employer contribution. Flexible hybrid working policy, generous annual leave, and inclusive working culture. Opportunity to work on large-scale digital services that deliver real-world impact. A strong focus on continuous professional development, learning, and progression. If you're a senior ServiceNow developer ready to lead in a highly collaborative public sector environment, we'd love to hear from you. We are committed to creating an inclusive recruitment experience.If you have a disability or long-term health condition and require adjustments to the recruitment process, our Adjustment Concierge Service is here to support you. Please reach out to us at (see below) to discuss further. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

Knowledge A proven conceptual and strategic thinker who is capable of distilling, packaging, and presenting complex information in a clear, concise, and compelling manner Proven track record successfully leading data architecture initiatives to meet companywide requirements You can demonstrate your extensive knowledge in utilizing different data modelling techniques to meet user requirements. Ability to deliver data architecture within an agile delivery environment, reducing the time to production for architecture decisions and solutions but maintain a high quality. Have a clear communication and education plan to bring all users on the data architecture journey regardless of their data skill level Can explain how you have introduced or used governance processes to ensure delivery teams align to the data standards you and your team set, whilst not impacting delivery timelines for projects. Exposure to all functional disciplines with the ability to use the knowledge from these functions effectively in identifying departmental needs. Skills An entrepreneurial and creative approach to developing new, innovative ideas that will stretch the organization and push the boundaries in making better use of data Bring immense curiosity; challenging the status quo and stirring innovative approaches to existing processes and operations Leadership skills. Relationship management. Technical acumen - ability to understand how the technical infrastructure supports the business. Strong interpersonal and communication skills. Problem solving and decision-making skills. Strong customer orientation skills. Able to manage conflicting priorities to achieve deadlines. Able to plan effectively and efficiently. Ability to collaborate effectively within a team. Programme-management - ability to manage multiple, complex projects whilst meeting deadlines. Change Management. Proficient in MS Office applications. Experience Specific professional qualifications (and broad business qualifications) at the level of degree or equivalent. Qualification and experience in the following: Data Governance and the framworks around managing data across the enterprise Information Modelling - Conceptual, Logical and into physical Data Mesh, Data Warehousing, Data Lakes Technically aware of the Azure data landscape In addition: Significant experience in the insurance/financial services industry. We are committed to creating an inclusive recruitment experience.If you have a disability or long-term health condition and require adjustments to the recruitment process, our Adjustment Concierge Service is here to support you. Please reach out to us at (see below) to discuss further. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

Data Systems Administrator Rugby £17.00 p/h Temporary (2 days per week) I am currently recruiting for a Data Systems Administrator to join my client's insights & impact team. They are looking for someone who can demonstrate expertise within Power Query so data can be effectively imported, cleansed and consolidated. Data Systems Administrator - What will you be doing? * Managing monthly import processes and lists. * Data cleansing in preparation for data migration ahead of new CRM system. * Monthly reporting preparation and exports. * Maintaining existing data. Data Systems Administrator - What will you need? * Strong Excel. * Expertise in Power Query. * Experience with large databases. * Experience working with CRM systems. If you would be interested in speaking about the role or having a general chat about your job search, please send your CV to (see below) Please acknowledge, if you do not hear back from myself or my team in 72 hours, you have been unsuccessful on this occasion. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates