Sodexo Group is seeking a professional Hospitality Assistant to join our London offices on a permanent, full-time basis. You will work Monday to Friday, 8:00am to 4:00pm with some flexibility, delivering first-class hospitality services on-site for clients and colleagues. Ideal candidates have corporate hospitality experience, excellent communication and client-focused service standards, and the ability to manage multiple priorities in a fast-paced environment.
26/07/2026
Full time
Sodexo Group is seeking a professional Hospitality Assistant to join our London offices on a permanent, full-time basis. You will work Monday to Friday, 8:00am to 4:00pm with some flexibility, delivering first-class hospitality services on-site for clients and colleagues. Ideal candidates have corporate hospitality experience, excellent communication and client-focused service standards, and the ability to manage multiple priorities in a fast-paced environment.
Job Title: Hospitality Assistant Location: London Contract: Permanent - Full Time 37.5 hours per week Working Pattern: Monday to Friday 8:00am to 4:00pm with flexibility Rate or pay: £14.80 per hour About the role We are seeking a highly professional and customer-focused Hospitality Assistant to join the London offices of Sidley Austin, a leading international law firm. This is a fully on-site role responsible for delivering first-class hospitality services, supporting meeting room operations, and ensuring clients, visitors, and colleagues receive an exceptional experience within a fast-paced corporate environment. You will be responsible for maintaining high standards across hospitality areas, coordinating meeting room setups, and responding promptly and professionally to hospitality requests. Previous corporate hospitality experience is essential, ideally gained within a law firm, professional services firm, financial institution, or corporate headquarters. Candidates must demonstrate a strong understanding of professional client-facing service standards and the ability to operate within a fast-paced corporate environment. The successful candidate will be exceptionally well-presented, proactive, detail-oriented, and committed to delivering an outstanding client experience at all times. What you'll do: Deliver exceptional hospitality services to clients, visitors, and colleagues, ensuring meeting rooms and hospitality areas are maintained to the highest standards. Coordinate catering requirements, manage hospitality bookings, and respond promptly to ad-hoc and last-minute requests. Monitor hospitality supplies, place orders, manage deliveries, and maintain accurate records in line with food safety and health & safety requirements. Act as a key point of contact for hospitality-related enquiries and support the delivery of corporate meetings, events, and wider client-facing services as required. What you'll bring: Previous experience within a corporate hospitality environment is essential, ideally within a law firm, professional services, financial services, or corporate office setting. Excellent communication and customer service skills, with a professional, polished, and client-focused approach. Strong organisational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. A proactive and adaptable mindset, with confidence using Microsoft Office applications and maintaining high service standards under pressure. What We Offer Working with Sodexo is more than a job it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer a range of resources, rewards and benefits for our colleagues and their families. About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. We are a global leader in services that improve Quality of Life, operating in 55 countries and serving over 100 million consumers each day. We believe in creating a diverse and inclusive workplace where everyone can thrive.
26/07/2026
Full time
Job Title: Hospitality Assistant Location: London Contract: Permanent - Full Time 37.5 hours per week Working Pattern: Monday to Friday 8:00am to 4:00pm with flexibility Rate or pay: £14.80 per hour About the role We are seeking a highly professional and customer-focused Hospitality Assistant to join the London offices of Sidley Austin, a leading international law firm. This is a fully on-site role responsible for delivering first-class hospitality services, supporting meeting room operations, and ensuring clients, visitors, and colleagues receive an exceptional experience within a fast-paced corporate environment. You will be responsible for maintaining high standards across hospitality areas, coordinating meeting room setups, and responding promptly and professionally to hospitality requests. Previous corporate hospitality experience is essential, ideally gained within a law firm, professional services firm, financial institution, or corporate headquarters. Candidates must demonstrate a strong understanding of professional client-facing service standards and the ability to operate within a fast-paced corporate environment. The successful candidate will be exceptionally well-presented, proactive, detail-oriented, and committed to delivering an outstanding client experience at all times. What you'll do: Deliver exceptional hospitality services to clients, visitors, and colleagues, ensuring meeting rooms and hospitality areas are maintained to the highest standards. Coordinate catering requirements, manage hospitality bookings, and respond promptly to ad-hoc and last-minute requests. Monitor hospitality supplies, place orders, manage deliveries, and maintain accurate records in line with food safety and health & safety requirements. Act as a key point of contact for hospitality-related enquiries and support the delivery of corporate meetings, events, and wider client-facing services as required. What you'll bring: Previous experience within a corporate hospitality environment is essential, ideally within a law firm, professional services, financial services, or corporate office setting. Excellent communication and customer service skills, with a professional, polished, and client-focused approach. Strong organisational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. A proactive and adaptable mindset, with confidence using Microsoft Office applications and maintaining high service standards under pressure. What We Offer Working with Sodexo is more than a job it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer a range of resources, rewards and benefits for our colleagues and their families. About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. We are a global leader in services that improve Quality of Life, operating in 55 countries and serving over 100 million consumers each day. We believe in creating a diverse and inclusive workplace where everyone can thrive.
Security Manager London, RM20 4AL Job Details Full time Monday Friday Up to £34,000 per annum DOE plus our Sodexo employee benefits package Opportunities for professional development At Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are looking for an experienced Security Manager to lead the security operation at the London site. This is an excellent opportunity for a motivated security professional to manage a team of 10 Security Officers, drive service excellence, and ensure the highest standards of safety, security, and compliance. As a Security Manager you'll: Lead and manage the on site Security Team, ensuring a safe and secure environment for employees, contractors, and visitors. Oversee the day to day delivery of the security contract in line with client and company standards. Produce daily, weekly, monthly, and quarterly operational reports. Manage staff scheduling, training, competency checks, and performance reviews. Ensure compliance with health and safety, security procedures, and contractual requirements. Investigate and report security incidents, maintaining accurate records and providing witness statements where required. Work closely with the client, senior site management, and external agencies, including the police, to support security and crime prevention initiatives. Monitor service performance, manage risks, and implement continuous improvements. Manage third party contractors and agency personnel to ensure quality service delivery. What we're looking for: Previous experience in a Security Management role within facilities management, corporate, industrial, or leisure environments. Valid SIA Licence. Strong leadership and people management skills. Excellent communication and stakeholder management abilities. Experience producing reports and managing operational KPIs. Good understanding of health and safety and contract compliance. Able to lead by example and drive high standards of performance. Why Sodexo? Working with Sodexo is more than a job; it's a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family) Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Ireland's enhanced benefits and leave policies A little more about Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a force friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture. Ready to be part of something greater? Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.
26/07/2026
Full time
Security Manager London, RM20 4AL Job Details Full time Monday Friday Up to £34,000 per annum DOE plus our Sodexo employee benefits package Opportunities for professional development At Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are looking for an experienced Security Manager to lead the security operation at the London site. This is an excellent opportunity for a motivated security professional to manage a team of 10 Security Officers, drive service excellence, and ensure the highest standards of safety, security, and compliance. As a Security Manager you'll: Lead and manage the on site Security Team, ensuring a safe and secure environment for employees, contractors, and visitors. Oversee the day to day delivery of the security contract in line with client and company standards. Produce daily, weekly, monthly, and quarterly operational reports. Manage staff scheduling, training, competency checks, and performance reviews. Ensure compliance with health and safety, security procedures, and contractual requirements. Investigate and report security incidents, maintaining accurate records and providing witness statements where required. Work closely with the client, senior site management, and external agencies, including the police, to support security and crime prevention initiatives. Monitor service performance, manage risks, and implement continuous improvements. Manage third party contractors and agency personnel to ensure quality service delivery. What we're looking for: Previous experience in a Security Management role within facilities management, corporate, industrial, or leisure environments. Valid SIA Licence. Strong leadership and people management skills. Excellent communication and stakeholder management abilities. Experience producing reports and managing operational KPIs. Good understanding of health and safety and contract compliance. Able to lead by example and drive high standards of performance. Why Sodexo? Working with Sodexo is more than a job; it's a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family) Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Ireland's enhanced benefits and leave policies A little more about Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a force friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture. Ready to be part of something greater? Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.
Job introduction Heritage Portfolio are recruiting fun loving hospitality staff who are committed to delivering exceptional customer service. We deliver outstanding catering in partnership with venues of distinction, operating event services ranging from large scale corporate, private parties and exclusive weddings in and around Edinburgh. We are proud of the amazing venues we work with and are growing our events team to work at venues such as Royal Botanic Gardens, Signet Library, Musselburgh Race Course & The Palace of Holyrood House. Previous experience in bar or waiting work is preferred. Applicants must be over 18. This type of work is a great way to learn new skills/develop up the ranks, meet new people, explore Edinburgh and work around university/other employment commitments etc. Shifts vary each week dependent on our event schedule, which means you can book in for as much as or as little work as you want. We are looking for: Bar Staff / Waiting Staff / Supervisors / Managers What you'll need: Our guests are at the heart of everything we do, so it's important to have a positive, approachable attitude. You'll need strong communication skills with the ability to demonstrate great teamwork! Great attention to detail and punctuality. 18+ due to the licensing restrictions. Previous experience in a similar setting. What's in it for you: Pay starting from £12.71ph, paid weekly, accruing holiday pay as you work. Flexible working to fit around you. Online booking App - Select when and where you would like to work. Amazing opportunities for development. Monthly staff incentives. Meals on shift. Refer a friend scheme with unlimited friends - you can earn money for each person you refer! With a long standing reputation in its field, Heritage Portfolio maintains a 'Made from Scratch' ethos, focusing on sustainability, seasonality and providence. Only those with a right to work in the UK will be considered. Heritage Portfolio Limited is an Equal Opportunities Employer.
25/07/2026
Full time
Job introduction Heritage Portfolio are recruiting fun loving hospitality staff who are committed to delivering exceptional customer service. We deliver outstanding catering in partnership with venues of distinction, operating event services ranging from large scale corporate, private parties and exclusive weddings in and around Edinburgh. We are proud of the amazing venues we work with and are growing our events team to work at venues such as Royal Botanic Gardens, Signet Library, Musselburgh Race Course & The Palace of Holyrood House. Previous experience in bar or waiting work is preferred. Applicants must be over 18. This type of work is a great way to learn new skills/develop up the ranks, meet new people, explore Edinburgh and work around university/other employment commitments etc. Shifts vary each week dependent on our event schedule, which means you can book in for as much as or as little work as you want. We are looking for: Bar Staff / Waiting Staff / Supervisors / Managers What you'll need: Our guests are at the heart of everything we do, so it's important to have a positive, approachable attitude. You'll need strong communication skills with the ability to demonstrate great teamwork! Great attention to detail and punctuality. 18+ due to the licensing restrictions. Previous experience in a similar setting. What's in it for you: Pay starting from £12.71ph, paid weekly, accruing holiday pay as you work. Flexible working to fit around you. Online booking App - Select when and where you would like to work. Amazing opportunities for development. Monthly staff incentives. Meals on shift. Refer a friend scheme with unlimited friends - you can earn money for each person you refer! With a long standing reputation in its field, Heritage Portfolio maintains a 'Made from Scratch' ethos, focusing on sustainability, seasonality and providence. Only those with a right to work in the UK will be considered. Heritage Portfolio Limited is an Equal Opportunities Employer.
Heritage Portfolio are seeking friendly bar and waiting staff to join our Edinburgh event team, delivering excellent customer service at venues such as Royal Botanic Gardens and Palace of Holyroodhouse. Shifts vary weekly with the ability to book as much or as little work as you want. Pay starts at £12.71 per hour, with weekly pay and holiday accrual. Previous experience is preferred but not essential; training and development opportunities are available.
25/07/2026
Full time
Heritage Portfolio are seeking friendly bar and waiting staff to join our Edinburgh event team, delivering excellent customer service at venues such as Royal Botanic Gardens and Palace of Holyroodhouse. Shifts vary weekly with the ability to book as much or as little work as you want. Pay starts at £12.71 per hour, with weekly pay and holiday accrual. Previous experience is preferred but not essential; training and development opportunities are available.
Deputy Infrastructure Project Manager Location: HMP Northumberland, NE65 9XG Contract: 24 month FTC Salary: Up to £55,000 per annum plus Sodexo benefits Lead Infrastructure Projects That Make a Difference At Sodexo, we believe that the environments we create and maintain have a direct impact on the people who use them. We're looking for an experienced Deputy Infrastructure Project Manager to join our Facilities Management team at HMP Northumberland, leading the delivery of infrastructure projects that support the safe, secure and effective operation of one of the UK's largest prisons. Reporting to the Head of Client Infrastructure Projects, you'll play a key role in delivering a diverse portfolio of infrastructure, lifecycle and capital investment projects worth approximately £1.2 million per annum. You'll ensure projects are delivered safely, on time, within budget and to the highest quality standards, while supporting the wider Facilities Management team and deputising for the Head of Client Infrastructure Projects when required. This is an excellent opportunity for an experienced project manager who thrives in a fast paced operational environment and enjoys building strong relationships with stakeholders, contractors and colleagues alike. What You'll Be Doing As the Site Infrastructure Project Manager, you will: Manage the day to day delivery of infrastructure projects across HMP Northumberland through specialist subcontractors. Support the delivery of lifecycle replacement, capital expenditure and client led business improvement projects. Ensure projects are delivered safely, on schedule, within budget and in accordance with contractual and statutory requirements. Oversee contractor performance, ensuring compliance with quality standards, programme delivery and Health & Safety legislation. Carry out quality inspections of completed project works and implement corrective actions where required. Maintain accurate records of new infrastructure assets and ensure preventative maintenance schedules are updated in line with SFG20 standards. Monitor and report project progress, risks and performance using Microsoft Office applications. Manage contractor relationships, including onboarding new suppliers through Sodexo's vendor approval process. Support compliance with CDM Regulations, building regulations, ISO 9001 and ISO 14001 standards. Promote a positive safety culture and ensure safe systems of work are implemented across all projects. Build effective working relationships with prison stakeholders, subcontractors and the wider Facilities Management team. Deputise for the Head of Client Infrastructure Projects when required. What We're Looking For You'll be an experienced project professional with a strong background in Facilities Management or construction related project delivery. We're looking for someone who has: Experience managing infrastructure or construction projects within a Facilities Management environment. A strong understanding of CDM Regulations, project governance and statutory compliance. Good knowledge of current UK Building Regulations. Experience managing subcontractors and multiple stakeholders. Demonstrable leadership and people management experience. A recognised Project Management qualification such as PRINCE2, APMP or equivalent. BIFM Level 4 (or equivalent) qualification is desirable. IOSH Managing Safely or NEBOSH qualification, with excellent knowledge of risk assessments, method statements and safe systems of work. Strong commercial awareness with experience delivering projects to budget and programme. Excellent analytical and problem solving skills with the ability to identify and manage project risks. Advanced IT skills, including Microsoft Word, Excel, PowerPoint and Outlook. The ability to learn and use CAFM systems (Maximo), Building Management Systems (BMS) and other specialist software. Excellent communication and relationship building skills with the confidence to engage stakeholders at all levels. The ability to work independently while managing multiple priorities in a complex operational environment. Experience within secure environments, healthcare, education, defence or other 24/7 operational facilities would be advantageous but is not essential. About Sodexo Careers Sodexo's vision for HMP Northumberland is to create and maintain a safe, stable, and progressive environment with modern facilities dedicated to reducing re offending and enabling individuals to fulfil their potential. Every aspect of the prison is designed to help prisoners make meaningful progress in their sentence and personal development goals within a culture focused on rehabilitation. We also offer a range of perks, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular big brand retailers Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Irelands enhanced benefits and leave policies
25/07/2026
Full time
Deputy Infrastructure Project Manager Location: HMP Northumberland, NE65 9XG Contract: 24 month FTC Salary: Up to £55,000 per annum plus Sodexo benefits Lead Infrastructure Projects That Make a Difference At Sodexo, we believe that the environments we create and maintain have a direct impact on the people who use them. We're looking for an experienced Deputy Infrastructure Project Manager to join our Facilities Management team at HMP Northumberland, leading the delivery of infrastructure projects that support the safe, secure and effective operation of one of the UK's largest prisons. Reporting to the Head of Client Infrastructure Projects, you'll play a key role in delivering a diverse portfolio of infrastructure, lifecycle and capital investment projects worth approximately £1.2 million per annum. You'll ensure projects are delivered safely, on time, within budget and to the highest quality standards, while supporting the wider Facilities Management team and deputising for the Head of Client Infrastructure Projects when required. This is an excellent opportunity for an experienced project manager who thrives in a fast paced operational environment and enjoys building strong relationships with stakeholders, contractors and colleagues alike. What You'll Be Doing As the Site Infrastructure Project Manager, you will: Manage the day to day delivery of infrastructure projects across HMP Northumberland through specialist subcontractors. Support the delivery of lifecycle replacement, capital expenditure and client led business improvement projects. Ensure projects are delivered safely, on schedule, within budget and in accordance with contractual and statutory requirements. Oversee contractor performance, ensuring compliance with quality standards, programme delivery and Health & Safety legislation. Carry out quality inspections of completed project works and implement corrective actions where required. Maintain accurate records of new infrastructure assets and ensure preventative maintenance schedules are updated in line with SFG20 standards. Monitor and report project progress, risks and performance using Microsoft Office applications. Manage contractor relationships, including onboarding new suppliers through Sodexo's vendor approval process. Support compliance with CDM Regulations, building regulations, ISO 9001 and ISO 14001 standards. Promote a positive safety culture and ensure safe systems of work are implemented across all projects. Build effective working relationships with prison stakeholders, subcontractors and the wider Facilities Management team. Deputise for the Head of Client Infrastructure Projects when required. What We're Looking For You'll be an experienced project professional with a strong background in Facilities Management or construction related project delivery. We're looking for someone who has: Experience managing infrastructure or construction projects within a Facilities Management environment. A strong understanding of CDM Regulations, project governance and statutory compliance. Good knowledge of current UK Building Regulations. Experience managing subcontractors and multiple stakeholders. Demonstrable leadership and people management experience. A recognised Project Management qualification such as PRINCE2, APMP or equivalent. BIFM Level 4 (or equivalent) qualification is desirable. IOSH Managing Safely or NEBOSH qualification, with excellent knowledge of risk assessments, method statements and safe systems of work. Strong commercial awareness with experience delivering projects to budget and programme. Excellent analytical and problem solving skills with the ability to identify and manage project risks. Advanced IT skills, including Microsoft Word, Excel, PowerPoint and Outlook. The ability to learn and use CAFM systems (Maximo), Building Management Systems (BMS) and other specialist software. Excellent communication and relationship building skills with the confidence to engage stakeholders at all levels. The ability to work independently while managing multiple priorities in a complex operational environment. Experience within secure environments, healthcare, education, defence or other 24/7 operational facilities would be advantageous but is not essential. About Sodexo Careers Sodexo's vision for HMP Northumberland is to create and maintain a safe, stable, and progressive environment with modern facilities dedicated to reducing re offending and enabling individuals to fulfil their potential. Every aspect of the prison is designed to help prisoners make meaningful progress in their sentence and personal development goals within a culture focused on rehabilitation. We also offer a range of perks, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular big brand retailers Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Irelands enhanced benefits and leave policies
Sodexo is seeking a Deputy Infrastructure Project Manager for HMP Northumberland. You will lead day-to-day infrastructure projects, ensuring safety, schedule, and budget while coordinating with subcontractors and stakeholders. You will manage lifecycle replacements, capex initiatives and client-led improvements, reporting to the Head of Client Infrastructure Projects in a fast-paced, operational setting.
25/07/2026
Full time
Sodexo is seeking a Deputy Infrastructure Project Manager for HMP Northumberland. You will lead day-to-day infrastructure projects, ensuring safety, schedule, and budget while coordinating with subcontractors and stakeholders. You will manage lifecycle replacements, capex initiatives and client-led improvements, reporting to the Head of Client Infrastructure Projects in a fast-paced, operational setting.
Sodexo is seeking a General Services Manager in Sudbury to lead integrated facilities management and deliver exceptional service across the site. This full-time role requires inspiring, developing and supporting a diverse team while building strong relationships with clients and stakeholders. You will drive operational excellence across catering, cleaning, security and workplace services, manage budgets, control costs and uphold health and safety standards to ensure outstanding experiences for
23/07/2026
Full time
Sodexo is seeking a General Services Manager in Sudbury to lead integrated facilities management and deliver exceptional service across the site. This full-time role requires inspiring, developing and supporting a diverse team while building strong relationships with clients and stakeholders. You will drive operational excellence across catering, cleaning, security and workplace services, manage budgets, control costs and uphold health and safety standards to ensure outstanding experiences for
Key Details Full time Monday-Fri £39,000 - £44,000 per annum Opportunities for professional development Plus our Sodexo employee benefits package General Services Manager Sudbury - Full time At Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic General Services Manager to join our team and play a key role in driving excellence and innovation in Facilities Management. Responsibilities Lead the delivery of integrated facilities management services, ensuring exceptional service standards across the site. Inspire, develop, and support a diverse team, creating a positive, high-performing culture where everyone can thrive. Build strong relationships with clients and stakeholders, acting as the main point of contact and ensuring their expectations are consistently exceeded. Drive operational excellence by managing multiple services, including catering, cleaning, security, and workplace services. Take ownership of financial performance, managing budgets, controlling costs, and identifying opportunities to improve profitability. Champion health, safety, food safety, and compliance, ensuring all statutory and company standards are met. Monitor service performance through audits, KPIs, and customer feedback, implementing improvements where needed. Lead recruitment, onboarding, training, and performance management, helping your team develop and reach their full potential. Identify opportunities to grow the business, improve services, and strengthen long-term client partnerships. Work collaboratively with department managers to ensure seamless day-to-day operations across the site. Promote a culture of continuous improvement, innovation, and exceptional customer service. Ensure the site operates efficiently while delivering outstanding experiences for clients, customers, and colleagues. Qualifications Previous management experience within facilities management, hospitality, catering, or a multi-service operational environment. A proven ability to lead, motivate, and develop large, diverse teams. Strong commercial and financial awareness, with experience managing budgets, costs, and operational performance. Excellent communication and relationship-building skills, with the confidence to engage with clients, stakeholders, and colleagues at all levels. A customer-focused mindset with a passion for delivering exceptional service. Experience managing compliance, health & safety, audits, and quality standards within a regulated environment. Strong organisational skills with the ability to prioritise workloads and manage multiple services simultaneously. A proactive, solutions-focused approach with the ability to make decisions and resolve operational challenges effectively. Confidence using Microsoft Office and operational management systems. An IOSH qualification and Food Safety Level 3 are desirable. A flexible, hands-on leader who leads by example and is committed to driving continuous improvement. Benefits Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24 hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family) Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Ireland's enhanced benefits and leave policies Inclusive Employer We are committed to being an inclusive employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.
23/07/2026
Full time
Key Details Full time Monday-Fri £39,000 - £44,000 per annum Opportunities for professional development Plus our Sodexo employee benefits package General Services Manager Sudbury - Full time At Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic General Services Manager to join our team and play a key role in driving excellence and innovation in Facilities Management. Responsibilities Lead the delivery of integrated facilities management services, ensuring exceptional service standards across the site. Inspire, develop, and support a diverse team, creating a positive, high-performing culture where everyone can thrive. Build strong relationships with clients and stakeholders, acting as the main point of contact and ensuring their expectations are consistently exceeded. Drive operational excellence by managing multiple services, including catering, cleaning, security, and workplace services. Take ownership of financial performance, managing budgets, controlling costs, and identifying opportunities to improve profitability. Champion health, safety, food safety, and compliance, ensuring all statutory and company standards are met. Monitor service performance through audits, KPIs, and customer feedback, implementing improvements where needed. Lead recruitment, onboarding, training, and performance management, helping your team develop and reach their full potential. Identify opportunities to grow the business, improve services, and strengthen long-term client partnerships. Work collaboratively with department managers to ensure seamless day-to-day operations across the site. Promote a culture of continuous improvement, innovation, and exceptional customer service. Ensure the site operates efficiently while delivering outstanding experiences for clients, customers, and colleagues. Qualifications Previous management experience within facilities management, hospitality, catering, or a multi-service operational environment. A proven ability to lead, motivate, and develop large, diverse teams. Strong commercial and financial awareness, with experience managing budgets, costs, and operational performance. Excellent communication and relationship-building skills, with the confidence to engage with clients, stakeholders, and colleagues at all levels. A customer-focused mindset with a passion for delivering exceptional service. Experience managing compliance, health & safety, audits, and quality standards within a regulated environment. Strong organisational skills with the ability to prioritise workloads and manage multiple services simultaneously. A proactive, solutions-focused approach with the ability to make decisions and resolve operational challenges effectively. Confidence using Microsoft Office and operational management systems. An IOSH qualification and Food Safety Level 3 are desirable. A flexible, hands-on leader who leads by example and is committed to driving continuous improvement. Benefits Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24 hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family) Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Ireland's enhanced benefits and leave policies Inclusive Employer We are committed to being an inclusive employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.
At Sodexo Group, we are seeking an experienced Security Manager to lead the security operation at our London site. You will manage a team of 10 Security Officers, drive service excellence, and ensure safety, security and compliance across daily operations. You will oversee day to day delivery of the contract, produce regular reports, manage staff scheduling and training, and work closely with the client and external agencies to maintain high standards and effective risk management.
20/07/2026
Full time
At Sodexo Group, we are seeking an experienced Security Manager to lead the security operation at our London site. You will manage a team of 10 Security Officers, drive service excellence, and ensure safety, security and compliance across daily operations. You will oversee day to day delivery of the contract, produce regular reports, manage staff scheduling and training, and work closely with the client and external agencies to maintain high standards and effective risk management.
40 hours per week ( 32 hours per week post training) The role will be initially 40 hours per week Monday to Friday and will then revert to a 4 on/4 off rotational shift pattern working a variation of shifts covering 24/7 every day of the year. The shifts will be discussed at interview stage however will consist of earlies, lates and nights. You will be required to complete MET Police clearances Must have 3 years UK residency Flexibility is needed this role ( possible rotational shift or fixed hours depending on business needs) £27797.64 per annum (bonus £1000 on segment targets) Sodexo rewards and benefits Job Introduction Sodexo believes that government agencies should foster an environment of respect, operating with efficiency and effectiveness to promote productivity. We prioritize employee well-being and play a vital role in fostering stronger communities. We are now seeking a Helpdesk Operator to join our team located at Delta Business park in Swindon, SN5 7WZ. This exciting role involves working in partnership with a high-profile blue light service organisation to be part of the customer experience property help desk. The Helpdesk Customer Service Agent will provide prompt, professional service to customers and suppliers, handling initial inquiries via phone or email, accurately recording service requests, and escalating issues proactively. What you'll do: Respond quickly and efficiently to incoming telephone, email, and system queries in line with service level agreements (SLAs). Accurately log all calls, including caller details, problem severity, and required actions in the CAFM (Computer Aided Facilities Management) system. Monitor the Building Management System (BMS) during out-of-hours shifts (evenings, nights, weekends, public holidays) and upscale critical faults appropriately. Prioritise and elevate service requests as needed, using logic and sound judgment to determine urgency. Support contract and service delivery teams by helping minimise service level impacts and fulfilling contractual obligations. Collaborate closely with team members in a respectful and solution-oriented manner. Work in accordance with processes, procedures, and strict information security standards. Contribute to a continuous improvement culture by identifying and suggesting areas for development. Actively participate in training, coaching, and your professional community of practice within PPS (Professional Property Services). What you bring: Excellent customer service skills with a calm, professional, and reassuring telephone manner. Proven experience in a customer service helpdesk, or customer service office environment. Ability to quickly learn and adapt to new systems, processes, and technologies. Strong attention to detail and accuracy in logging and tracking service requests. Ability to work under pressure and adapt to fast-moving, high-demand situations. Proven ability to develop and maintain productive working relationships with key customers and suppliers. Strong understanding and confident use of Microsoft Office tools, particularly Excel, Outlook, and Microsoft Teams. Willingness to work shifts, including nights, weekends, and public holidays. A mindset aligned with the client's core values: professionalism, integrity, courage, and compassion. What we offer: Working with Sodexo is more than a job; it's a chance tobe part of something greater. You'll belong in a company and team that values you foryou;you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer: Mental health & wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you & family Financial tools & retirement plan Cycle to Work & Paid volunteering day Ready to be part of something greater? Apply today! Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
16/07/2026
Full time
40 hours per week ( 32 hours per week post training) The role will be initially 40 hours per week Monday to Friday and will then revert to a 4 on/4 off rotational shift pattern working a variation of shifts covering 24/7 every day of the year. The shifts will be discussed at interview stage however will consist of earlies, lates and nights. You will be required to complete MET Police clearances Must have 3 years UK residency Flexibility is needed this role ( possible rotational shift or fixed hours depending on business needs) £27797.64 per annum (bonus £1000 on segment targets) Sodexo rewards and benefits Job Introduction Sodexo believes that government agencies should foster an environment of respect, operating with efficiency and effectiveness to promote productivity. We prioritize employee well-being and play a vital role in fostering stronger communities. We are now seeking a Helpdesk Operator to join our team located at Delta Business park in Swindon, SN5 7WZ. This exciting role involves working in partnership with a high-profile blue light service organisation to be part of the customer experience property help desk. The Helpdesk Customer Service Agent will provide prompt, professional service to customers and suppliers, handling initial inquiries via phone or email, accurately recording service requests, and escalating issues proactively. What you'll do: Respond quickly and efficiently to incoming telephone, email, and system queries in line with service level agreements (SLAs). Accurately log all calls, including caller details, problem severity, and required actions in the CAFM (Computer Aided Facilities Management) system. Monitor the Building Management System (BMS) during out-of-hours shifts (evenings, nights, weekends, public holidays) and upscale critical faults appropriately. Prioritise and elevate service requests as needed, using logic and sound judgment to determine urgency. Support contract and service delivery teams by helping minimise service level impacts and fulfilling contractual obligations. Collaborate closely with team members in a respectful and solution-oriented manner. Work in accordance with processes, procedures, and strict information security standards. Contribute to a continuous improvement culture by identifying and suggesting areas for development. Actively participate in training, coaching, and your professional community of practice within PPS (Professional Property Services). What you bring: Excellent customer service skills with a calm, professional, and reassuring telephone manner. Proven experience in a customer service helpdesk, or customer service office environment. Ability to quickly learn and adapt to new systems, processes, and technologies. Strong attention to detail and accuracy in logging and tracking service requests. Ability to work under pressure and adapt to fast-moving, high-demand situations. Proven ability to develop and maintain productive working relationships with key customers and suppliers. Strong understanding and confident use of Microsoft Office tools, particularly Excel, Outlook, and Microsoft Teams. Willingness to work shifts, including nights, weekends, and public holidays. A mindset aligned with the client's core values: professionalism, integrity, courage, and compassion. What we offer: Working with Sodexo is more than a job; it's a chance tobe part of something greater. You'll belong in a company and team that values you foryou;you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer: Mental health & wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you & family Financial tools & retirement plan Cycle to Work & Paid volunteering day Ready to be part of something greater? Apply today! Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
Sodexo Group is seeking a Helpdesk Operator for our Delta Business Park site in Swindon (SN5 7WZ). The role involves handling inquiries by phone or email, logging requests in CAFM, and supporting 24/7 operations with a shift pattern including nights. The successful candidate will have strong customer service experience, the ability to learn new systems quickly, and a flexible approach to shift patterns. UK residency and clearance requirements apply.
16/07/2026
Full time
Sodexo Group is seeking a Helpdesk Operator for our Delta Business Park site in Swindon (SN5 7WZ). The role involves handling inquiries by phone or email, logging requests in CAFM, and supporting 24/7 operations with a shift pattern including nights. The successful candidate will have strong customer service experience, the ability to learn new systems quickly, and a flexible approach to shift patterns. UK residency and clearance requirements apply.
Sodexo Group in Belfast is seeking a Security Clearance Manager to oversee end-to-end security vetting across the organisation, coordinating with employees, contractors and Vetting authorities in a regulated environment. Reporting to the Head of SHEQ within Audit and Assurance, you will manage records, renewals, GDPR compliance, and deliver MIS to support compliance and operations, while developing specialist knowledge in a critical business function.
16/07/2026
Full time
Sodexo Group in Belfast is seeking a Security Clearance Manager to oversee end-to-end security vetting across the organisation, coordinating with employees, contractors and Vetting authorities in a regulated environment. Reporting to the Head of SHEQ within Audit and Assurance, you will manage records, renewals, GDPR compliance, and deliver MIS to support compliance and operations, while developing specialist knowledge in a critical business function.
Benefits Competitive salary and comprehensive benefits package 40-hour working week, Monday to Friday - enjoy your weekends and support a healthy work-life balance Hybrid working model with a Belfast office base, providing the perfect blend of flexibility and collaboration Play a vital role within the business, helping to ensure a secure, compliant, and trusted workforce Engage with a diverse range of stakeholders, including employees, contractors, consultants, internal teams, and external vetting authorities Excellent opportunities for career development and progression within a growing and ambitious organisation No two days are the same -thrive in a fast-paced environment managing a variety of security clearance activities, resolving challenges, and providing support across the organisation Gain valuable exposure to a wide range of security clearance and vetting processes, developing specialist knowledge and experience in a critical business function Access to Sodexo Rewards and a broad range of employee benefits and wellbeing initiatives for you and your family About the Role Are you an organised and detail-focused professional with experience managing sensitive information, compliance processes, and stakeholder relationships? We're seeking a Security Clearance Manager to join our team and play a key role in ensuring effective security vetting processes across the organisation. This is an opportunity to take ownership of security clearance administration, supporting employees, contractors, consultants, and key stakeholders while ensuring all processes are completed accurately, efficiently, and in line with organisational, client, and government security requirements. If you thrive in a regulated environment, enjoy managing complex processes, and have a strong focus on accuracy, compliance, and customer service, we'd love to hear from you. Working within the Audit and Assurance function, reporting to the Head of SHEQ, you will manage the end-to-end security clearance process across the business. You will act as the primary point of contact for security vetting matters, supporting applicants and stakeholders throughout the clearance journey. You will maintain accurate records, monitor clearance statuses and renewals, liaise with Vetting authorities, and provide reporting and management information to support operational and compliance requirements. This role requires a high level of discretion, organisation, and attention to detail, ensuring sensitive information is handled appropriately while delivering an efficient and professional security clearance service. What You'll Be Doing Managing security clearance applications, renewals, transfers, and amendments from submission through to completion. Reviewing security documentation to ensure accuracy, completeness, and compliance with requirements. Acting as the main point of contact between employees, contractors, consultants, managers, and Vetting authorities. Monitoring clearance progress, resolving queries, and providing regular updates to stakeholders. Maintaining accurate security clearance records, databases, expiry dates, and renewal information. Producing reports and management information to support compliance monitoring and operational decision-making. Coordinating mandatory security-related training and maintaining completion records. Providing guidance and support on security clearance processes, policies, and requirements. Identifying opportunities to improve processes, procedures, and customer service within the security clearance function. Ensuring all security information is managed in line with GDPR, data protection, and information security requirements. What We're Looking For We're looking for someone who can demonstrate: Experience within security clearance, vetting, compliance, HR administration, or a similar regulated environment. Strong organisational skills with the ability to manage multiple priorities and meet deadlines. Excellent attention to detail and accuracy when reviewing documentation and maintaining records. Experience managing confidential or sensitive information professionally and discreetly. Strong communication skills with the ability to build relationships with employees, managers, contractors, and external stakeholders. Experience maintaining databases, records, and producing accurate reports. A proactive approach with strong problem-solving skills and the ability to improve processes. Confidence working independently while managing a high volume of activity in a fast-paced environment. Good IT skills including Microsoft Office applications, particularly Excel, Word, and Outlook. Candidates will be required to complete security clearance documentation. Any offer of employment will be conditional upon successfully obtaining the required security clearance. What We Offer Mental health & wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you and your family Financial tools & retirement plan Cycle to Work scheme
16/07/2026
Full time
Benefits Competitive salary and comprehensive benefits package 40-hour working week, Monday to Friday - enjoy your weekends and support a healthy work-life balance Hybrid working model with a Belfast office base, providing the perfect blend of flexibility and collaboration Play a vital role within the business, helping to ensure a secure, compliant, and trusted workforce Engage with a diverse range of stakeholders, including employees, contractors, consultants, internal teams, and external vetting authorities Excellent opportunities for career development and progression within a growing and ambitious organisation No two days are the same -thrive in a fast-paced environment managing a variety of security clearance activities, resolving challenges, and providing support across the organisation Gain valuable exposure to a wide range of security clearance and vetting processes, developing specialist knowledge and experience in a critical business function Access to Sodexo Rewards and a broad range of employee benefits and wellbeing initiatives for you and your family About the Role Are you an organised and detail-focused professional with experience managing sensitive information, compliance processes, and stakeholder relationships? We're seeking a Security Clearance Manager to join our team and play a key role in ensuring effective security vetting processes across the organisation. This is an opportunity to take ownership of security clearance administration, supporting employees, contractors, consultants, and key stakeholders while ensuring all processes are completed accurately, efficiently, and in line with organisational, client, and government security requirements. If you thrive in a regulated environment, enjoy managing complex processes, and have a strong focus on accuracy, compliance, and customer service, we'd love to hear from you. Working within the Audit and Assurance function, reporting to the Head of SHEQ, you will manage the end-to-end security clearance process across the business. You will act as the primary point of contact for security vetting matters, supporting applicants and stakeholders throughout the clearance journey. You will maintain accurate records, monitor clearance statuses and renewals, liaise with Vetting authorities, and provide reporting and management information to support operational and compliance requirements. This role requires a high level of discretion, organisation, and attention to detail, ensuring sensitive information is handled appropriately while delivering an efficient and professional security clearance service. What You'll Be Doing Managing security clearance applications, renewals, transfers, and amendments from submission through to completion. Reviewing security documentation to ensure accuracy, completeness, and compliance with requirements. Acting as the main point of contact between employees, contractors, consultants, managers, and Vetting authorities. Monitoring clearance progress, resolving queries, and providing regular updates to stakeholders. Maintaining accurate security clearance records, databases, expiry dates, and renewal information. Producing reports and management information to support compliance monitoring and operational decision-making. Coordinating mandatory security-related training and maintaining completion records. Providing guidance and support on security clearance processes, policies, and requirements. Identifying opportunities to improve processes, procedures, and customer service within the security clearance function. Ensuring all security information is managed in line with GDPR, data protection, and information security requirements. What We're Looking For We're looking for someone who can demonstrate: Experience within security clearance, vetting, compliance, HR administration, or a similar regulated environment. Strong organisational skills with the ability to manage multiple priorities and meet deadlines. Excellent attention to detail and accuracy when reviewing documentation and maintaining records. Experience managing confidential or sensitive information professionally and discreetly. Strong communication skills with the ability to build relationships with employees, managers, contractors, and external stakeholders. Experience maintaining databases, records, and producing accurate reports. A proactive approach with strong problem-solving skills and the ability to improve processes. Confidence working independently while managing a high volume of activity in a fast-paced environment. Good IT skills including Microsoft Office applications, particularly Excel, Word, and Outlook. Candidates will be required to complete security clearance documentation. Any offer of employment will be conditional upon successfully obtaining the required security clearance. What We Offer Mental health & wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you and your family Financial tools & retirement plan Cycle to Work scheme
Helpdesk Operator Location: 310 Broadway, Salford, M50 2UE Working hours: 40 hours per week, Monday to Sunday Salary: £12.71 per hour We are looking for a proactive and customer focused Helpdesk Operator to join our team. This role is ideal for someone who thrives in a fast paced environment, communicates clearly, and is committed to delivering excellent service. Key Responsibilities Accurately record caller details, issues, and severity levels, ensuring Team Leaders are informed of any situations that may need escalation. Work in line with established processes and procedures. Respond promptly and efficiently to incoming calls, emails, and messages in accordance with client service levels. Demonstrate strong attention to detail when gathering and inputting information. Maintain a clear, professional, and confident telephone manner. Deliver a high level of customer and supplier satisfaction, using logic and common sense to resolve queries and escalating issues when required. Attend training and coaching sessions and apply any updates to duties, methods, working hours, or procedures. Identify potential areas for improvement and report them to the Team Leader. Remain flexible and adaptable to change within the role. Essential Skills & Experience Experience in a helpdesk or call centre environment, with the ability to build productive relationships with customers and suppliers. Basic understanding of computer hardware, peripherals, and applications (e.g., networks, shared files/folders, report creation). Confident keyboard and data entry skills. Desirable Skills & Qualifications Knowledge of computer databases and their applications. NVQ Level 2 or 3 in Customer Service or Call Handling (or equivalent). Experience working with KPIs and performance metrics in a similar environment. Basic proficiency in Microsoft Word and Excel. We're an inclusive workplace, where everyone is welcome, and we celebrate diversity. We recognise we're on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
16/07/2026
Full time
Helpdesk Operator Location: 310 Broadway, Salford, M50 2UE Working hours: 40 hours per week, Monday to Sunday Salary: £12.71 per hour We are looking for a proactive and customer focused Helpdesk Operator to join our team. This role is ideal for someone who thrives in a fast paced environment, communicates clearly, and is committed to delivering excellent service. Key Responsibilities Accurately record caller details, issues, and severity levels, ensuring Team Leaders are informed of any situations that may need escalation. Work in line with established processes and procedures. Respond promptly and efficiently to incoming calls, emails, and messages in accordance with client service levels. Demonstrate strong attention to detail when gathering and inputting information. Maintain a clear, professional, and confident telephone manner. Deliver a high level of customer and supplier satisfaction, using logic and common sense to resolve queries and escalating issues when required. Attend training and coaching sessions and apply any updates to duties, methods, working hours, or procedures. Identify potential areas for improvement and report them to the Team Leader. Remain flexible and adaptable to change within the role. Essential Skills & Experience Experience in a helpdesk or call centre environment, with the ability to build productive relationships with customers and suppliers. Basic understanding of computer hardware, peripherals, and applications (e.g., networks, shared files/folders, report creation). Confident keyboard and data entry skills. Desirable Skills & Qualifications Knowledge of computer databases and their applications. NVQ Level 2 or 3 in Customer Service or Call Handling (or equivalent). Experience working with KPIs and performance metrics in a similar environment. Basic proficiency in Microsoft Word and Excel. We're an inclusive workplace, where everyone is welcome, and we celebrate diversity. We recognise we're on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Sodexo Live! in the United Kingdom is seeking friendly Kiosk Staff to join our matchday team at a busy football stadium, delivering fast, friendly service to thousands of fans on event days. This hands-on role covers serving snacks and drinks, handling cashless payments, and maintaining hygiene and safety standards. Experience in hospitality or retail is welcome but not essential; full training will be provided, and you should be available for the majority of matches through the 2026/27 season
10/07/2026
Full time
Sodexo Live! in the United Kingdom is seeking friendly Kiosk Staff to join our matchday team at a busy football stadium, delivering fast, friendly service to thousands of fans on event days. This hands-on role covers serving snacks and drinks, handling cashless payments, and maintaining hygiene and safety standards. Experience in hospitality or retail is welcome but not essential; full training will be provided, and you should be available for the majority of matches through the 2026/27 season
Sodexo Group is recruiting Hospitality Staff to join the team at Brighton & Hove Albion Football Club for the 2026/27 season. You'll work on match days and non-match days in a fast-paced stadium catering facility, delivering excellent guest experiences. Ideal candidates have hospitality experience, are friendly, proactive and able to multi-task while maintaining high service standards. This is a great opportunity to grow with a world-leading facilities partner.
10/07/2026
Full time
Sodexo Group is recruiting Hospitality Staff to join the team at Brighton & Hove Albion Football Club for the 2026/27 season. You'll work on match days and non-match days in a fast-paced stadium catering facility, delivering excellent guest experiences. Ideal candidates have hospitality experience, are friendly, proactive and able to multi-task while maintaining high service standards. This is a great opportunity to grow with a world-leading facilities partner.
Job introduction We're experience makers. And food fanatics. And we're hiring Hospitality Staff to join the team at Brighton & Hove FC. Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we'll give you all you need to thrive. Be part of something greater. We currently have an opportunity for Hospitality Staff to join our team at Brighton & Hove Albion Football Club. This opportunity will be to join the team for the 2026/27 Football Season. With the opportunity to work at Matchdays and Non matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. The hospitality areas require Bar Staff, Food Runners and Plate Waiters to work in the bustling, friendly hospitality areas within the stadium. We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. Ideally you will have worked within the hospitality sector previously and have a good foundation and knowledge of customer service. What you'll do Presenting the award winning food to the guests at the table Welcoming guests and taking orders Care about customer satisfaction and deliver the optimal client service experience Serving guests in a friendly, welcoming and efficient manner while maintaining a clean and safe work environment Help answer questions and make suggestions regarding food and beverage choices and related items What you'll bring Excellent verbal communication skills Being friendly yet professional Being a team player with an ability to resolve conflict and take criticism Good attention to detail and punctuality Being proactive is key Experience within hospitality A flexible "can do" attitude The ability to multi-task within a fast paced environment Why Sodexo? Over 18's: £12.71 per hour Under 18's: £10.86 Flexible working Match Days and Non-Match Days (C&E Events) which includes evening & weekend shifts
10/07/2026
Full time
Job introduction We're experience makers. And food fanatics. And we're hiring Hospitality Staff to join the team at Brighton & Hove FC. Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we'll give you all you need to thrive. Be part of something greater. We currently have an opportunity for Hospitality Staff to join our team at Brighton & Hove Albion Football Club. This opportunity will be to join the team for the 2026/27 Football Season. With the opportunity to work at Matchdays and Non matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. The hospitality areas require Bar Staff, Food Runners and Plate Waiters to work in the bustling, friendly hospitality areas within the stadium. We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. Ideally you will have worked within the hospitality sector previously and have a good foundation and knowledge of customer service. What you'll do Presenting the award winning food to the guests at the table Welcoming guests and taking orders Care about customer satisfaction and deliver the optimal client service experience Serving guests in a friendly, welcoming and efficient manner while maintaining a clean and safe work environment Help answer questions and make suggestions regarding food and beverage choices and related items What you'll bring Excellent verbal communication skills Being friendly yet professional Being a team player with an ability to resolve conflict and take criticism Good attention to detail and punctuality Being proactive is key Experience within hospitality A flexible "can do" attitude The ability to multi-task within a fast paced environment Why Sodexo? Over 18's: £12.71 per hour Under 18's: £10.86 Flexible working Match Days and Non-Match Days (C&E Events) which includes evening & weekend shifts
Job introduction We're experience makers. And food fanatics. We're recruiting Kiosk Staff to join our matchday team at a busy football stadium, delivering fast, friendly service to thousands of fans on event days. Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we'll give you all you need to thrive. Because at Sodexo Live! We're so much more. Be part of something greater. This opportunity will be to join the team for the 2026/27 Football Season. With the opportunity to work at Matchdays and Non matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. This is a hands on role in a lively, fast paced environment, serving pre packaged food, hot beverages, and beer, while maintaining high standards of cleanliness, efficiency, and customer service. What you'll do Serving pre packaged food and snacks Preparing and serving hot drinks Serving alcoholic and non alcoholic beverages Handling cashless payments quickly and accurately Working as part of a team to keep queues moving and customers happy Maintaining hygiene and food safety standards at all times What you'll bring Experience in hospitality or retail is preferred, but not essential Full training will be provided Comfortable working in a fast paced, customer facing environment Friendly, reliable, and a good team player Suitable for 16+ (minimum age requirements apply for alcohol service where relevant) Availability to commit to the majority of matches throughout the season (fixtures released in June) which start in September 2026 Why Sodexo? Over 18's: £12.71 per hour Under 18's: 10.86 Flexible working Match Days and Non-Match Days (C&E Events) which includes evening & weekend shifts
10/07/2026
Full time
Job introduction We're experience makers. And food fanatics. We're recruiting Kiosk Staff to join our matchday team at a busy football stadium, delivering fast, friendly service to thousands of fans on event days. Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we'll give you all you need to thrive. Because at Sodexo Live! We're so much more. Be part of something greater. This opportunity will be to join the team for the 2026/27 Football Season. With the opportunity to work at Matchdays and Non matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. This is a hands on role in a lively, fast paced environment, serving pre packaged food, hot beverages, and beer, while maintaining high standards of cleanliness, efficiency, and customer service. What you'll do Serving pre packaged food and snacks Preparing and serving hot drinks Serving alcoholic and non alcoholic beverages Handling cashless payments quickly and accurately Working as part of a team to keep queues moving and customers happy Maintaining hygiene and food safety standards at all times What you'll bring Experience in hospitality or retail is preferred, but not essential Full training will be provided Comfortable working in a fast paced, customer facing environment Friendly, reliable, and a good team player Suitable for 16+ (minimum age requirements apply for alcohol service where relevant) Availability to commit to the majority of matches throughout the season (fixtures released in June) which start in September 2026 Why Sodexo? Over 18's: £12.71 per hour Under 18's: 10.86 Flexible working Match Days and Non-Match Days (C&E Events) which includes evening & weekend shifts
Sodexo Group in Belfast is seeking an Architect to support strategic estate planning and a wide range of architectural projects across a large NI estate. Reporting to the Senior Architect/Manager, you will help develop estate strategies, site masterplans, feasibility studies and project blueprints, contributing from concept to delivery and collaborating with internal teams and external design partners.
10/07/2026
Full time
Sodexo Group in Belfast is seeking an Architect to support strategic estate planning and a wide range of architectural projects across a large NI estate. Reporting to the Senior Architect/Manager, you will help develop estate strategies, site masterplans, feasibility studies and project blueprints, contributing from concept to delivery and collaborating with internal teams and external design partners.