IT Jobs

OVERVIEW: Support Analyst / Technical Support Consultant / 1st & 2nd Line Support Engineer / Application Support Consultant sought by software house based in Almondsbury, Bristol. Salary £22K-£27K (depending on experience) plus potential up to C£5K on call allowance after probation / if and when competent, plus pension, health etc. BOTH Graduates with ideally a year in industry AND experienced support analyst professionals are welcome to apply! Great opportunity to join a rapidly growing company offering ongoing training and development and a structured career path. LOCATION: Almondsbury, near Bristol. Full time office based position. Monday-Friday 9-5.30pm with 1 hour lunch. THE COMPANY; My client is a market leader in designing, developing and implementing enterprise software solutions for multiple industries. Their sophisticated business applications and systems support companies globally. Their industry-proven software is a unified enterprise solution. You will join the business at an exciting time, as the company continues to transition its highly successful software solution to the .NET framework as part of a multi-year strategy to maintain its competitive market advantage. You'll support new and existing customers who have purchased my clients world-class enterprise software suite of applications which is built on Windows / Unix, .NET 4.5, ASP.NET, MVC etc. THE ROLE & OPPORTUNITY This is a unique and exciting opportunity for EITHER a talented, ambitious Graduate level candidate or a proven and experienced technical support / support analyst specialist to join a talented team supporting a range of blue chip clients across multiple Industries. The successful candidate will join the Company at an exciting time as the business is experiencing rapid growth. A comprehensive learning and development programme will be provided for the successful candidate, who will deliver 1st and 2nd line technical and application support to a range of clients, including provision of support for the integration of diverse and extensive peripheral devices. Day to day duties; * Resolving and prioritising customers' support requests allocated via the support system in a timely and efficient manner. * Acquire a good understanding of the company's software products as part of a formal learning and development programme. * Working with customers to set up and integrate peripheral devices such as printers/scanners to the system and resolving issues associated with integration. * Advising customers with specific responsibility for Windows and Unix based implementations. * Reaching out, where appropriate, to colleagues in software development to gain second line support guidance to assist in the resolution of customer support requests. * Documenting solutions to service requests and customer issues and ensuring they are logged and tagged appropriately in the company's knowledge base * Regular updating of the support system with status of outstanding tickets * Acting as the first point of contact for customer support requests, resolving or allocating such support requests appropriately. * Working with 3rd party vendors who provide additional hardware and software Resources available; * A modern cloud-based Support Desk system, which supports customer engagement and self-service. * Access to an extensive knowledge base within the Support team. CANDIDATE PROFILE: - You will be at an advantage if you have experience / exposure to supporting finance systems / accountancy software / ERP systems OR if you have any finance or accounting / ERP knowledge either commercial OR academic! - Ideally degree or equivalent qualification in an IT or finance / accounting related discipline. - You may have experience of providing a high quality software application support service, particularly in supporting specialised applications and products. - Used to working under pressure in a busy Support Desk environment - A strong understanding of the technologies on which the customer software solutions are built. - Use of modern help desk or service desk systems in previous employments. - Awareness / understanding of ITIL / ISO Standards - High level awareness / understanding of programming / software development / software engineering and database structures from a support perspective is highly advantageous WHAT'S ON OFFER; This position is based in Almondsbury near Bristol and offers; - Funding of relevant professional qualifications - A comprehensive learning and development program - An excellent hard working but fun environment - A highly competitive salary plus pension, health, medical and life assurance based on experience coupled with excellent training and development opportunities. If you are a good match then please send a CV immediately to learn more about this excellent career opportunity. Keywords: service desk, support, analyst , consultant, technical, engineer, help, ERP, Unix, Windows, Cloud, helpdesk, servicedesk, WMS, warehouse management systems, accountancy, finance, manufacturing, accountant, financial, first line, second line, 1st line, 2nd line, help desk This vacancy is being advertised by ChilliFrog Ltd. The services advertised by ChilliFrog Ltd are those of an Employment Agency

OVERVIEW: Support Analyst / Technical Support Consultant / 1st & 2nd Line Support Engineer / Application Support Consultant sought by software house based in Almondsbury, Bristol. Salary £22K-£27K (depending on experience) plus potential up to C£5K on call allowance after probation / if and when competent, plus pension, health etc. BOTH Graduates with ideally a year in industry AND experienced support analyst professionals are welcome to apply! Great opportunity to join a rapidly growing company offering ongoing training and development and a structured career path. LOCATION: Almondsbury, near Bristol. Full time office based position. Monday-Friday 9-5.30pm with 1 hour lunch. THE COMPANY; My client is a market leader in designing, developing and implementing enterprise software solutions for multiple industries. Their sophisticated business applications and systems support companies globally. Their industry-proven software is a unified enterprise solution. You will join the business at an exciting time, as the company continues to transition its highly successful software solution to the .NET framework as part of a multi-year strategy to maintain its competitive market advantage. You'll support new and existing customers who have purchased my clients world-class enterprise software suite of applications which is built on Windows / Unix, .NET 4.5, ASP.NET, MVC etc. THE ROLE & OPPORTUNITY This is a unique and exciting opportunity for EITHER a talented, ambitious Graduate level candidate or a proven and experienced technical support / support analyst specialist to join a talented team supporting a range of blue chip clients across multiple Industries. The successful candidate will join the Company at an exciting time as the business is experiencing rapid growth. A comprehensive learning and development programme will be provided for the successful candidate, who will deliver 1st and 2nd line technical and application support to a range of clients, including provision of support for the integration of diverse and extensive peripheral devices. Day to day duties; * Resolving and prioritising customers' support requests allocated via the support system in a timely and efficient manner. * Acquire a good understanding of the company's software products as part of a formal learning and development programme. * Working with customers to set up and integrate peripheral devices such as printers/scanners to the system and resolving issues associated with integration. * Advising customers with specific responsibility for Windows and Unix based implementations. * Reaching out, where appropriate, to colleagues in software development to gain second line support guidance to assist in the resolution of customer support requests. * Documenting solutions to service requests and customer issues and ensuring they are logged and tagged appropriately in the company's knowledge base * Regular updating of the support system with status of outstanding tickets * Acting as the first point of contact for customer support requests, resolving or allocating such support requests appropriately. * Working with 3rd party vendors who provide additional hardware and software Resources available; * A modern cloud-based Support Desk system, which supports customer engagement and self-service. * Access to an extensive knowledge base within the Support team. CANDIDATE PROFILE: - You will be at an advantage if you have experience / exposure to supporting finance systems / accountancy software / ERP systems OR if you have any finance or accounting / ERP knowledge either commercial OR academic! - Ideally degree or equivalent qualification in an IT or finance / accounting related discipline. - You may have experience of providing a high quality software application support service, particularly in supporting specialised applications and products. - Used to working under pressure in a busy Support Desk environment - A strong understanding of the technologies on which the customer software solutions are built. - Use of modern help desk or service desk systems in previous employments. - Awareness / understanding of ITIL / ISO Standards - High level awareness / understanding of programming / software development / software engineering and database structures from a support perspective is highly advantageous WHAT'S ON OFFER; This position is based in Almondsbury near Bristol and offers; - Funding of relevant professional qualifications - A comprehensive learning and development program - An excellent hard working but fun environment - A highly competitive salary plus pension, health, medical and life assurance based on experience coupled with excellent training and development opportunities. If you are a good match then please send a CV immediately to learn more about this excellent career opportunity. Keywords: service desk, support, analyst , consultant, technical, engineer, help, ERP, Unix, Windows, Cloud, helpdesk, servicedesk, WMS, warehouse management systems, accountancy, finance, manufacturing, accountant, financial, first line, second line, 1st line, 2nd line, help desk This vacancy is being advertised by ChilliFrog Ltd. The services advertised by ChilliFrog Ltd are those of an Employment Agency

OVERVIEW: Support Analyst / Technical Support Consultant / 1st & 2nd Line Support Engineer / Application Support Consultant sought by software house based in Almondsbury, Bristol. Salary £22K-£27K (depending on experience) plus potential up to C£5K on call allowance after probation / if and when competent, plus pension, health etc. BOTH Graduates with ideally a year in industry AND experienced support analyst professionals are welcome to apply! Great opportunity to join a rapidly growing company offering ongoing training and development and a structured career path. LOCATION: Almondsbury, near Bristol. Full time office based position. Monday-Friday 9-5.30pm with 1 hour lunch. THE COMPANY; My client is a market leader in designing, developing and implementing enterprise software solutions for multiple industries. Their sophisticated business applications and systems support companies globally. Their industry-proven software is a unified enterprise solution. You will join the business at an exciting time, as the company continues to transition its highly successful software solution to the .NET framework as part of a multi-year strategy to maintain its competitive market advantage. You'll support new and existing customers who have purchased my clients world-class enterprise software suite of applications which is built on Windows / Unix, .NET 4.5, ASP.NET, MVC etc. THE ROLE & OPPORTUNITY This is a unique and exciting opportunity for EITHER a talented, ambitious Graduate level candidate or a proven and experienced technical support / support analyst specialist to join a talented team supporting a range of blue chip clients across multiple Industries. The successful candidate will join the Company at an exciting time as the business is experiencing rapid growth. A comprehensive learning and development programme will be provided for the successful candidate, who will deliver 1st and 2nd line technical and application support to a range of clients, including provision of support for the integration of diverse and extensive peripheral devices. Day to day duties; * Resolving and prioritising customers' support requests allocated via the support system in a timely and efficient manner. * Acquire a good understanding of the company's software products as part of a formal learning and development programme. * Working with customers to set up and integrate peripheral devices such as printers/scanners to the system and resolving issues associated with integration. * Advising customers with specific responsibility for Windows and Unix based implementations. * Reaching out, where appropriate, to colleagues in software development to gain second line support guidance to assist in the resolution of customer support requests. * Documenting solutions to service requests and customer issues and ensuring they are logged and tagged appropriately in the company's knowledge base * Regular updating of the support system with status of outstanding tickets * Acting as the first point of contact for customer support requests, resolving or allocating such support requests appropriately. * Working with 3rd party vendors who provide additional hardware and software Resources available; * A modern cloud-based Support Desk system, which supports customer engagement and self-service. * Access to an extensive knowledge base within the Support team. CANDIDATE PROFILE: - You will be at an advantage if you have experience / exposure to supporting finance systems / accountancy software / ERP systems OR if you have any finance or accounting / ERP knowledge either commercial OR academic! - Ideally degree or equivalent qualification in an IT or finance / accounting related discipline. - You may have experience of providing a high quality software application support service, particularly in supporting specialised applications and products. - Used to working under pressure in a busy Support Desk environment - A strong understanding of the technologies on which the customer software solutions are built. - Use of modern help desk or service desk systems in previous employments. - Awareness / understanding of ITIL / ISO Standards - High level awareness / understanding of programming / software development / software engineering and database structures from a support perspective is highly advantageous WHAT'S ON OFFER; This position is based in Almondsbury near Bristol and offers; - Funding of relevant professional qualifications - A comprehensive learning and development program - An excellent hard working but fun environment - A highly competitive salary plus pension, health, medical and life assurance based on experience coupled with excellent training and development opportunities. If you are a good match then please send a CV immediately to learn more about this excellent career opportunity. Keywords: service desk, support, analyst , consultant, technical, engineer, help, ERP, Unix, Windows, Cloud, helpdesk, servicedesk, WMS, warehouse management systems, accountancy, finance, manufacturing, accountant, financial, first line, second line, 1st line, 2nd line, help desk This vacancy is being advertised by ChilliFrog Ltd. The services advertised by ChilliFrog Ltd are those of an Employment Agency

OVERVIEW: Support Analyst / Technical Support Consultant / 1st & 2nd Line Support Engineer / Application Support Consultant sought by software house based in Almondsbury, Bristol. Salary £22K-£27K (depending on experience) plus potential up to C£5K on call allowance after probation / if and when competent, plus pension, health etc. BOTH Graduates with ideally a year in industry AND experienced support analyst professionals are welcome to apply! Great opportunity to join a rapidly growing company offering ongoing training and development and a structured career path. LOCATION: Almondsbury, near Bristol. Full time office based position. Monday-Friday 9-5.30pm with 1 hour lunch. THE COMPANY; My client is a market leader in designing, developing and implementing enterprise software solutions for multiple industries. Their sophisticated business applications and systems support companies globally. Their industry-proven software is a unified enterprise solution. You will join the business at an exciting time, as the company continues to transition its highly successful software solution to the .NET framework as part of a multi-year strategy to maintain its competitive market advantage. You'll support new and existing customers who have purchased my clients world-class enterprise software suite of applications which is built on Windows / Unix, .NET 4.5, ASP.NET, MVC etc. THE ROLE & OPPORTUNITY This is a unique and exciting opportunity for EITHER a talented, ambitious Graduate level candidate or a proven and experienced technical support / support analyst specialist to join a talented team supporting a range of blue chip clients across multiple Industries. The successful candidate will join the Company at an exciting time as the business is experiencing rapid growth. A comprehensive learning and development programme will be provided for the successful candidate, who will deliver 1st and 2nd line technical and application support to a range of clients, including provision of support for the integration of diverse and extensive peripheral devices. Day to day duties; * Resolving and prioritising customers' support requests allocated via the support system in a timely and efficient manner. * Acquire a good understanding of the company's software products as part of a formal learning and development programme. * Working with customers to set up and integrate peripheral devices such as printers/scanners to the system and resolving issues associated with integration. * Advising customers with specific responsibility for Windows and Unix based implementations. * Reaching out, where appropriate, to colleagues in software development to gain second line support guidance to assist in the resolution of customer support requests. * Documenting solutions to service requests and customer issues and ensuring they are logged and tagged appropriately in the company's knowledge base * Regular updating of the support system with status of outstanding tickets * Acting as the first point of contact for customer support requests, resolving or allocating such support requests appropriately. * Working with 3rd party vendors who provide additional hardware and software Resources available; * A modern cloud-based Support Desk system, which supports customer engagement and self-service. * Access to an extensive knowledge base within the Support team. CANDIDATE PROFILE: - You will be at an advantage if you have experience / exposure to supporting finance systems / accountancy software / ERP systems OR if you have any finance or accounting / ERP knowledge either commercial OR academic! - Ideally degree or equivalent qualification in an IT or finance / accounting related discipline. - You may have experience of providing a high quality software application support service, particularly in supporting specialised applications and products. - Used to working under pressure in a busy Support Desk environment - A strong understanding of the technologies on which the customer software solutions are built. - Use of modern help desk or service desk systems in previous employments. - Awareness / understanding of ITIL / ISO Standards - High level awareness / understanding of programming / software development / software engineering and database structures from a support perspective is highly advantageous WHAT'S ON OFFER; This position is based in Almondsbury near Bristol and offers; - Funding of relevant professional qualifications - A comprehensive learning and development program - An excellent hard working but fun environment - A highly competitive salary plus pension, health, medical and life assurance based on experience coupled with excellent training and development opportunities. If you are a good match then please send a CV immediately to learn more about this excellent career opportunity. Keywords: service desk, support, analyst , consultant, technical, engineer, help, ERP, Unix, Windows, Cloud, helpdesk, servicedesk, WMS, warehouse management systems, accountancy, finance, manufacturing, accountant, financial, first line, second line, 1st line, 2nd line, help desk This vacancy is being advertised by ChilliFrog Ltd. The services advertised by ChilliFrog Ltd are those of an Employment Agency

OVERVIEW: Software Implementation Consultant / Project Implementer sought by software and IT services business specialising in delivering enterprise / ERP software solutions to the multi-channel retail and manufacturing markets. Perfect opportunity for EITHER a proven Software Implementation specialist with solid client facing skills OR for an enterprise / ERP software support / business analyst / systems analyst experienced candidate who wishes to step up and into a customer facing Implementation Consultant role! This is a great position in a rapidly expanding team with REAL chances for further career development and progression into other roles within the company. Salary dependent on experience is negotiable but target region is C£30K-C£38K+ basic plus C£4.8K car allowance and unlimited fuel card plus pension, health and other excellent corporate benefits. Location - You will be based in the Bristol office about 50%-70% (each month is different) and then the remainder would be spent on client sites around the UK. If you're not a proven Implementation Consultant then you'll spend a greater % of the time in the office for the first 12 months+. THE COMPANY; My client is a very established and profitable software and IT services business specialising in the multi-channel retail and manufacturing markets. Operating primarily in the UK and Ireland, my client delivers solutions to organisations with turnovers typically between £5m and £250m. My client has a focus on growth, which is underpinned by a continual investment in its enterprise software solutions to ensure they are consistently market-leading, helping customers stay one step ahead of their competition. THE ROLE & OPPORTUNITY As a result of a focus on profitable growth and sustained investment in its enterprise software, my client is creating new roles within its software implementation team. You will work on projects implementing ERP software solutions at clients throughout the UK. Depending on your level of experience and competency your role will vary from project to project comprising Implementation, project management, customer training, business analysis, solution design, gap analysis, software installation, software configuration, testing, training and initial support following go live. Day to day duties and responsibilities will depend on your experience level but include SOME of the following; .• Work with the Senior Project Manager to ensure that projects are delivered to plan • Setting and managing client expectations throughout the full project lifecycle. • Acting as the first point of contact for the client throughout the project lifecycle • Developing training materials and training the client’s staff in the use of their configured solution. • Installing and implementing software on servers, PCs and terminals • Analysing business requirements and drafting high-level specifications for client sign-off • Providing specifications to the software development team for new functionality • Identifying and documenting change requests for approval by both the client and the Senior Project Manager • Configuring software to meet the required solution design. • Supporting the client in testing the system prior to go live. • Providing initial support following go live, prior to handing over to the support team for on-going support. CANDIDATE PROFILE: Ideally the successful candidate will have experience of implementing or at least supporting / performing analysis on enterprise software solutions such as Microsoft Dynamics AX/NAV, Sage, Access, SAP ERP or similar complex enterprise level software. As mentioned above consideration will be given to experienced candidates from other enterprise software backgrounds and job roles. You should posses at least SOME of the following; - Configuring / Implementing / supporting complex software solutions on client sites - experience in implementing or supporting enterprise scale software or experience of managing or supporting an enterprise software system - Project management skills AND/OR customer training skills - Understanding of software delivery processes and ideally methodologies. - Ability to influence and negotiate and build consensus with both internal and client staff. - Outgoing and positive personality. - Flexible and able to work effectively on client sites Advantageous skills; - Degree or equivalent qualification in an IT or business discipline. - Implementation accreditations for enterprise / financial management / ERP / MRP / Accounting software or similar - Knowledge of project management methodologies WHAT'S ON OFFER; - The chance to join a highly established proven market leader who continually invest in their software solutions to stay ahead of the competition - A comprehensive learning and development program and REAL chances for career progression to Lead implementation or similar roles - An excellent professional, hard working but fun, team oriented environment - A highly competitive basic salary plus benefits package If you are a good match then please send a CV immediately to learn more about this excellent career opportunity. Keywords: ERP, Implementer, , implementation, Consultant , Senior, Enterprise Software, Cloud, Retail, WMS, warehouse management systems, distribution, access supply chain, stock, warehousing, payroll, Finance, Accounting, Dynamics AX / NAV, Sage, Access, Netsuite, SAP ERP, MRP, Manufacturing, Financial, WinMAN, Syspro, K8, K3, QAD, EPICOR, support, analysis, systems, business, product, analyst, solutions, installation, support engineer, Manager, Project Management, Program, Programme

OVERVIEW: Software Implementation Consultant / Project Implementer sought by software and IT services business specialising in delivering enterprise / ERP software solutions to the manufacturing and retail markets. Perfect opportunity for EITHER a proven Software Implementation specialist with solid client facing skills OR for an enterprise / ERP software support / business analyst / systems analyst experienced candidate who wishes to step up and into a customer facing Implementation Consultant role! This is a great position in a rapidly expanding team with REAL chances for further career development and progression into other roles within the company. Salary dependent on experience is negotiable but target region is C£30K-C£38K+ basic plus C£4.8K car allowance and unlimited fuel card plus pension, health and other excellent corporate benefits. Location - You will be based in the Bristol office about 50%-70% (each month is different) and then the remainder would be spent on client sites around the UK. If you're not a proven Implementation Consultant then you'll spend a greater % of the time in the office for the first 12 months+. THE COMPANY; My client is a very established and profitable software and IT services business specialising in the multi-channel retail and manufacturing markets. Operating primarily in the UK and Ireland, my client delivers solutions to organisations with turnovers typically between £5m and £250m. My client has a focus on growth, which is underpinned by a continual investment in its enterprise software solutions to ensure they are consistently market-leading, helping customers stay one step ahead of their competition. THE ROLE & OPPORTUNITY As a result of a focus on profitable growth and sustained investment in its enterprise software, my client is creating new roles within its software implementation team. You will work on projects implementing ERP software solutions at clients throughout the UK. Depending on your level of experience and competency your role will vary from project to project comprising Implementation, project management, customer training, business analysis, solution design, gap analysis, software installation, software configuration, testing, training and initial support following go live. Day to day duties and responsibilities will depend on your experience level but include SOME of the following; .• Work with the Senior Project Manager to ensure that projects are delivered to plan • Setting and managing client expectations throughout the full project lifecycle. • Acting as the first point of contact for the client throughout the project lifecycle • Developing training materials and training the client’s staff in the use of their configured solution. • Installing and implementing software on servers, PCs and terminals • Analysing business requirements and drafting high-level specifications for client sign-off • Providing specifications to the software development team for new functionality • Identifying and documenting change requests for approval by both the client and the Senior Project Manager • Configuring software to meet the required solution design. • Supporting the client in testing the system prior to go live. • Providing initial support following go live, prior to handing over to the support team for on-going support. CANDIDATE PROFILE: Ideally the successful candidate will have experience of implementing or at least supporting / performing analysis on enterprise software solutions such as Microsoft Dynamics AX/NAV, Sage, Access, SAP ERP or similar complex enterprise level software. As mentioned above consideration will be given to experienced candidates from other enterprise software backgrounds and job roles. You should posses at least SOME of the following; - Configuring / Implementing / supporting complex software solutions on client sites - experience in implementing or supporting enterprise scale software or experience of managing or supporting an enterprise software system - Project management skills AND/OR customer training skills - Understanding of software delivery processes and ideally methodologies. - Ability to influence and negotiate and build consensus with both internal and client staff. - Outgoing and positive personality. - Flexible and able to work effectively on client sites Advantageous skills; - Degree or equivalent qualification in an IT or business discipline. - Implementation accreditations for enterprise / financial management / ERP / MRP / Accounting software or similar - Knowledge of project management methodologies WHAT'S ON OFFER; - The chance to join a highly established proven market leader who continually invest in their software solutions to stay ahead of the competition - A comprehensive learning and development program and REAL chances for career progression to Lead implementation or similar roles - An excellent professional, hard working but fun, team oriented environment - A highly competitive basic salary plus benefits package If you are a good match then please send a CV immediately to learn more about this excellent career opportunity. Keywords: ERP, Implementer, , implementation, Consultant , Senior, Enterprise Software, Cloud, Retail, WMS, warehouse management systems, distribution, access supply chain, stock, warehousing, payroll, Finance, Accounting, Dynamics AX / NAV, Sage, Access, Netsuite, SAP ERP, MRP, Manufacturing, Financial, WinMAN, Syspro, K8, K3, QAD, EPICOR, support, analysis, systems, business, product, analyst, solutions, installation, support engineer, Manager, Project Management, Program, Programme

OVERVIEW: Support Analyst / Technical Support Consultant / 1st & 2nd Line Support Engineer / Application Support Consultant sought by software house based in Almondsbury, Bristol. Salary £22K-£27K (depending on experience) plus potential up to C£5K on call allowance after probation / if and when competent, plus pension, health etc. BOTH Graduates with ideally a year in industry AND experienced support analyst professionals are welcome to apply! Great opportunity to join a rapidly growing company offering ongoing training and development and a structured career path. LOCATION: Almondsbury, near Bristol. Full time office based position. Monday-Friday 9-5.30pm with 1 hour lunch. THE COMPANY; My client is a market leader in designing, developing and implementing enterprise software solutions for multiple industries. Their sophisticated business applications and systems support companies globally. Their industry-proven software is a unified enterprise solution. You will join the business at an exciting time, as the company continues to transition its highly successful software solution to the .NET framework as part of a multi-year strategy to maintain its competitive market advantage. You'll support new and existing customers who have purchased my clients world-class enterprise software suite of applications which is built on Windows / Unix, .NET 4.5, ASP.NET, MVC etc. THE ROLE & OPPORTUNITY This is a unique and exciting opportunity for EITHER a talented, ambitious Graduate level candidate or a proven and experienced technical support / support analyst specialist to join a talented team supporting a range of blue chip clients across multiple Industries. The successful candidate will join the Company at an exciting time as the business is experiencing rapid growth. A comprehensive learning and development programme will be provided for the successful candidate, who will deliver 1st and 2nd line technical and application support to a range of clients, including provision of support for the integration of diverse and extensive peripheral devices. Day to day duties; * Resolving and prioritising customers' support requests allocated via the support system in a timely and efficient manner. * Acquire a good understanding of the company's software products as part of a formal learning and development programme. * Working with customers to set up and integrate peripheral devices such as printers/scanners to the system and resolving issues associated with integration. * Advising customers with specific responsibility for Windows and Unix based implementations. * Reaching out, where appropriate, to colleagues in software development to gain second line support guidance to assist in the resolution of customer support requests. * Documenting solutions to service requests and customer issues and ensuring they are logged and tagged appropriately in the company's knowledge base * Regular updating of the support system with status of outstanding tickets * Acting as the first point of contact for customer support requests, resolving or allocating such support requests appropriately. * Working with 3rd party vendors who provide additional hardware and software Resources available; * A modern cloud-based Support Desk system, which supports customer engagement and self-service. * Access to an extensive knowledge base within the Support team. CANDIDATE PROFILE: - You will be at an advantage if you have experience / exposure to supporting finance systems / accountancy software / ERP systems OR if you have any finance or accounting / ERP knowledge either commercial OR academic! - Ideally degree or equivalent qualification in an IT or finance / accounting related discipline. - You may have experience of providing a high quality software application support service, particularly in supporting specialised applications and products. - Used to working under pressure in a busy Support Desk environment - A strong understanding of the technologies on which the customer software solutions are built. - Use of modern help desk or service desk systems in previous employments. - Awareness / understanding of ITIL / ISO Standards - High level awareness / understanding of programming / software development / software engineering and database structures from a support perspective is highly advantageous WHAT'S ON OFFER; This position is based in Almondsbury near Bristol and offers; - Funding of relevant professional qualifications - A comprehensive learning and development program - An excellent hard working but fun environment - A highly competitive salary plus pension, health, medical and life assurance based on experience coupled with excellent training and development opportunities. If you are a good match then please send a CV immediately to learn more about this excellent career opportunity. Keywords: service desk, support, analyst , consultant, technical, engineer, help, ERP, Unix, Windows, Cloud, helpdesk, servicedesk, WMS, warehouse management systems, accountancy, finance, manufacturing, accountant, financial, first line, second line, 1st line, 2nd line, help desk This vacancy is being advertised by ChilliFrog Ltd. The services advertised by ChilliFrog Ltd are those of an Employment Agency

OVERVIEW: ERP Software Developer sought by software and IT services business specialising in delivering world-class enterprise software / ERP solutions to multiple industries. Perfect opportunity for a Software Developer / Software Engineer to further their career in a responsible position with genuine career promotion prospects working for an innovative PLC whilst gaining exposure to the .NET platform! SALARY; Excellent negotiable package depending on experience but a guide C£32K-C£35K plus excellent benefits including contributory pension, private healthcare, life assurance etc. LOCATION: is Almondsbury near Bristol. THE COMPANY; My client is a very established and profitable enterprise software and IT services business. They operate primarily in the UK and Ireland and deliver enterprise software / ERP solutions to a multitude of organisations across many different business sectors from SME to corporate. My client has a focus on growth, which is underpinned by a continual investment in its enterprise software solutions to ensure they are consistently market-leading, helping customers stay one step ahead of their competition. THE ROLE & CANDIDATE PROFILE REQUIRED; This is a unique and exciting opportunity for an experienced software engineer / developer to join their established development team, working in the proven lifecycle development environment that underpins their ERP software suite. The candidate will join the business at an exciting time, as the company embarks on transitioning its highly successful software solution to the .NET framework. The successful candidate will need experience in any ONE of the below software systems / business software applications and ALL programming languages / software tools are acceptable; - ERP applications - Enterprise software - Business application software - Accounts / Finance systems / WMS software applications - You may already have exposure to any of; VB / Pick / PICS / Universe / Unidata, Unibasic / Databasic, D3, Mult-value database(s), jBase, Advanced Revelation / OpenInsight etc As part of the move to a full .NET framework there will also be a requirement to undertake mobile and tablet development projects. The candidate will work across the full development lifecycle, with exposure to development, testing and client implementation and configuration. You will likely also possess the following; - A degree or equivalent qualification in a technical IT related discipline - A thorough understanding of best practice in software development - Any exposure to .NET platform advantageous - Team player who can work constructively with fellow team members. You will be an excellent communicator and collaborator and have the ability to write code that is clean, understandable and cross browser compatible. You will be keen to make a strong lasting impression and to take on additional responsibility and in turn receive greater rewards. WHAT'S ON OFFER; - Gain exposure to the .NET framework if you have not yet had the opportunity ! - The chance to join a highly established proven PLC market leader who continually invest in their software solutions to stay ahead of the competition - A comprehensive learning and development program including funding of relevant professional qualifications and REAL chances for career progression - An excellent professional, hard working but fun, team oriented environment - A highly competitive basic salary plus corporate benefits package If you are a good match then please send a CV immediately to learn more about this excellent career opportunity. Keywords: jBase, Advanced Revelation, and OpenInsight, VB, Pick, PICS, Universe, Unidata, Unibasic, Databasic, ERP, Visual Basic, C++, C#, Python, Delphi, Web, mid-level, senior, .NET Developer, Software Developer, Web, Java, SQL Server, PHP, Ruby, Front end, front-end, Cloud-based, SaaS, software developer, engineer, applications, SQL, HTML, Javascript, CSS, Enterprise Software, agile, scrum. (url removed), UX, UI, User Interface, User Experience, GUI, Junior, mid-level, web, graduate, bash, shell, C, warehouse management system, WMS, accounts, accountancy, finance

OVERVIEW: Software Implementation Consultant / Project Implementer sought by software and IT services business specialising in delivering enterprise / ERP software solutions to the multi-channel retail and manufacturing markets. Perfect opportunity for EITHER a proven Software Implementation specialist with solid client facing skills OR for an enterprise / ERP software support / business analyst / systems analyst experienced candidate who wishes to step up and into a customer facing Implementation Consultant role! This is a great position in a rapidly expanding team with REAL chances for further career development and progression into other roles within the company. Salary dependent on experience is negotiable but target region is C£30K-C£38K+ basic plus C£4.8K car allowance and unlimited fuel card plus pension, health and other excellent corporate benefits. Location - You will be based in the Bristol office about 50%-70% (each month is different) and then the remainder would be spent on client sites around the UK. If you're not a proven Implementation Consultant then you'll spend a greater % of the time in the office for the first 12 months+. THE COMPANY; My client is a very established and profitable software and IT services business specialising in the multi-channel retail and manufacturing markets. Operating primarily in the UK and Ireland, my client delivers solutions to organisations with turnovers typically between £5m and £250m. My client has a focus on growth, which is underpinned by a continual investment in its enterprise software solutions to ensure they are consistently market-leading, helping customers stay one step ahead of their competition. THE ROLE & OPPORTUNITY As a result of a focus on profitable growth and sustained investment in its enterprise software, my client is creating new roles within its software implementation team. You will work on projects implementing ERP software solutions at clients throughout the UK. Depending on your level of experience and competency your role will vary from project to project comprising Implementation, project management, customer training, business analysis, solution design, gap analysis, software installation, software configuration, testing, training and initial support following go live. Day to day duties and responsibilities will depend on your experience level but include SOME of the following; .• Work with the Senior Project Manager to ensure that projects are delivered to plan • Setting and managing client expectations throughout the full project lifecycle. • Acting as the first point of contact for the client throughout the project lifecycle • Developing training materials and training the client’s staff in the use of their configured solution. • Installing and implementing software on servers, PCs and terminals • Analysing business requirements and drafting high-level specifications for client sign-off • Providing specifications to the software development team for new functionality • Identifying and documenting change requests for approval by both the client and the Senior Project Manager • Configuring software to meet the required solution design. • Supporting the client in testing the system prior to go live. • Providing initial support following go live, prior to handing over to the support team for on-going support. CANDIDATE PROFILE: Ideally the successful candidate will have experience of implementing or at least supporting / performing analysis on enterprise software solutions such as Microsoft Dynamics AX/NAV, Sage, Access, SAP ERP or similar complex enterprise level software. As mentioned above consideration will be given to experienced candidates from other enterprise software backgrounds and job roles. You should posses at least SOME of the following; - Configuring / Implementing / supporting complex software solutions on client sites - experience in implementing or supporting enterprise scale software or experience of managing or supporting an enterprise software system - Project management skills AND/OR customer training skills - Understanding of software delivery processes and ideally methodologies. - Ability to influence and negotiate and build consensus with both internal and client staff. - Outgoing and positive personality. - Flexible and able to work effectively on client sites Advantageous skills; - Degree or equivalent qualification in an IT or business discipline. - Implementation accreditations for enterprise / financial management / ERP / MRP / Accounting software or similar - Knowledge of project management methodologies WHAT'S ON OFFER; - The chance to join a highly established proven market leader who continually invest in their software solutions to stay ahead of the competition - A comprehensive learning and development program and REAL chances for career progression to Lead implementation or similar roles - An excellent professional, hard working but fun, team oriented environment - A highly competitive basic salary plus benefits package If you are a good match then please send a CV immediately to learn more about this excellent career opportunity. Keywords: ERP, Implementer, , implementation, Consultant , Senior, Enterprise Software, Cloud, Retail, WMS, warehouse management systems, distribution, access supply chain, stock, warehousing, payroll, Finance, Accounting, Dynamics AX / NAV, Sage, Access, Netsuite, SAP ERP, MRP, Manufacturing, Financial, WinMAN, Syspro, K8, K3, QAD, EPICOR, support, analysis, systems, business, product, analyst, solutions, installation, support engineer, Manager, Project Management, Program, Programme

OVERVIEW: (Pick / Universe / Unidata / VB / Visual Basic / Unibasic / Databasic) Software Developer sought by ERP software and IT services business specialising in delivering ERP software solutions to the multi-channel retail and manufacturing markets. Perfect opportunity for a proven Pick / Universe / Unidata /D3 Multi-Value Database Software Developer to join a continually growing market leader and get exposure to my clients new .NET framework ERP product suite! Salary dependent on experience is negotiable but target region is C£32K-C£35K basic (depending on experience) plus corporate benefits package including pension, health etc. Location - You will be based in my clients office which is in Almondsbury near Bristol. THE COMPANY; My client is a very established and profitable ERP software and IT services business specialising in the multi-channel retail and manufacturing markets. Operating primarily in the UK and Ireland, my client delivers solutions to organisations with turnovers typically between £5m and £250m. My client has a focus on growth, which is underpinned by a continual investment in its enterprise software solutions to ensure they are consistently market-leading, helping customers stay one step ahead of their competition. THE ROLE & OPPORTUNITY As a result of a focus on profitable growth and sustained investment in its enterprise software, my client is creating new roles within its software development team. You will work on projects designing and developing ERP software solutions for external clients. The candidate will work across the full development life-cycle, with exposure to development, testing and client implementation and configuration. The candidate will join the business at an exciting time, as the company is already transitioning its highly successful software solution to the .NET framework as part of a multi-year strategy to maintain its competitive market advantage. As part of the move to a full .NET framework there will also be a requirement to undertake mobile and tablet development projects. CANDIDATE PROFILE: Solid commercial experience of commercial application software development using either Visual Basic / Unibasic / Databasic) on a multi-value database platform such as D3 / Pick / Unidata or Universe OR Multi-year experience of developing integrated ERP software on an alternate development platform. Advantageous skills; - Degree or equivalent qualification in an IT or business discipline. - A thorough understanding of best practice in software development. WHAT'S ON OFFER; - The chance to join a highly established proven market leader who continually invest in their software solutions to stay ahead of the competition - A comprehensive learning and development program and real chances for career progression - An excellent professional, hard working but fun, team oriented environment - A highly competitive basic salary plus benefits package If you are a good match then please send a CV immediately to learn more about this excellent career opportunity. Keywords: D3 / Pick / Unidata or Universe, VB, Visual Basic, ERP, Software Developer, Programmer, Engineer, Implementer, Manager, Project Management, Program, Programme, implementation, Consultant , Senior, Enterprise Software, Cloud, Retail, WMS, warehouse management systems, distribution, access supply chain, stock, warehousing, payroll, Finance, Accounting, Dynamics AX / NAV, Sage, Access, Netsuite, SAP ERP, MRP, Manufacturing, Financial, WinMAN, Syspro, K8, K3, QAD, EPICOR

OVERVIEW: Support Analyst / Technical Support Consultant / 1st & 2nd Line Support Engineer / Application Support Consultant sought by software house based in Almondsbury, Bristol. Salary £22K-£27K (depending on experience) plus potential up to C£5K on call allowance after probation / if and when competent, plus pension, health etc. BOTH Graduates with ideally a year in industry AND experienced support analyst professionals are welcome to apply! Great opportunity to join a rapidly growing company offering ongoing training and development and a structured career path. LOCATION: Almondsbury, near Bristol. Full time office based position. Monday-Friday 9-5.30pm with 1 hour lunch. THE COMPANY; My client is a market leader in designing, developing and implementing enterprise software solutions for multiple industries. Their sophisticated business applications and systems support companies globally. Their industry-proven software is a unified enterprise solution. You will join the business at an exciting time, as the company continues to transition its highly successful software solution to the .NET framework as part of a multi-year strategy to maintain its competitive market advantage. You'll support new and existing customers who have purchased my clients world-class enterprise software suite of applications which is built on Windows / Unix, .NET 4.5, ASP.NET, MVC etc. THE ROLE & OPPORTUNITY This is a unique and exciting opportunity for EITHER a talented, ambitious Graduate level candidate or a proven and experienced technical support / support analyst specialist to join a talented team supporting a range of blue chip clients across multiple Industries. The successful candidate will join the Company at an exciting time as the business is experiencing rapid growth. A comprehensive learning and development programme will be provided for the successful candidate, who will deliver 1st and 2nd line technical and application support to a range of clients, including provision of support for the integration of diverse and extensive peripheral devices. Day to day duties; * Resolving and prioritising customers' support requests allocated via the support system in a timely and efficient manner. * Acquire a good understanding of the company's software products as part of a formal learning and development programme. * Working with customers to set up and integrate peripheral devices such as printers/scanners to the system and resolving issues associated with integration. * Advising customers with specific responsibility for Windows and Unix based implementations. * Reaching out, where appropriate, to colleagues in software development to gain second line support guidance to assist in the resolution of customer support requests. * Documenting solutions to service requests and customer issues and ensuring they are logged and tagged appropriately in the company's knowledge base * Regular updating of the support system with status of outstanding tickets * Acting as the first point of contact for customer support requests, resolving or allocating such support requests appropriately. * Working with 3rd party vendors who provide additional hardware and software Resources available; * A modern cloud-based Support Desk system, which supports customer engagement and self-service. * Access to an extensive knowledge base within the Support team. CANDIDATE PROFILE: - You will be at an advantage if you have experience / exposure to supporting finance systems / accountancy software / ERP systems OR if you have any finance or accounting / ERP knowledge either commercial OR academic! - Ideally degree or equivalent qualification in an IT or finance / accounting related discipline. - You may have experience of providing a high quality software application support service, particularly in supporting specialised applications and products. - Used to working under pressure in a busy Support Desk environment - A strong understanding of the technologies on which the customer software solutions are built. - Use of modern help desk or service desk systems in previous employments. - Awareness / understanding of ITIL / ISO Standards - High level awareness / understanding of programming / software development / software engineering and database structures from a support perspective is highly advantageous WHAT'S ON OFFER; This position is based in Almondsbury near Bristol and offers; - Funding of relevant professional qualifications - A comprehensive learning and development program - An excellent hard working but fun environment - A highly competitive salary plus pension, health, medical and life assurance based on experience coupled with excellent training and development opportunities. If you are a good match then please send a CV immediately to learn more about this excellent career opportunity. Keywords: service desk, support, analyst , consultant, technical, engineer, help, ERP, Unix, Windows, Cloud, helpdesk, servicedesk, WMS, warehouse management systems, accountancy, finance, manufacturing, accountant, financial, first line, second line, 1st line, 2nd line, help desk This vacancy is being advertised by ChilliFrog Ltd. The services advertised by ChilliFrog Ltd are those of an Employment Agency

OVERVIEW: ERP Software Developer sought by software and IT services business specialising in delivering world-class enterprise software / ERP solutions to multiple industries. Perfect opportunity for a Software Developer / Software Engineer to further their career in a responsible position with genuine career promotion prospects working for an innovative PLC whilst gaining exposure to the .NET platform! SALARY; Excellent negotiable package depending on experience but a guide C£32K-C£35K plus excellent benefits including contributory pension, private healthcare, life assurance etc. LOCATION: is Almondsbury near Bristol. THE COMPANY; My client is a very established and profitable enterprise software and IT services business. They operate primarily in the UK and Ireland and deliver enterprise software / ERP solutions to a multitude of organisations across many different business sectors from SME to corporate. My client has a focus on growth, which is underpinned by a continual investment in its enterprise software solutions to ensure they are consistently market-leading, helping customers stay one step ahead of their competition. THE ROLE & CANDIDATE PROFILE REQUIRED; This is a unique and exciting opportunity for an experienced software engineer / developer to join their established development team, working in the proven lifecycle development environment that underpins their ERP software suite. The candidate will join the business at an exciting time, as the company embarks on transitioning its highly successful software solution to the .NET framework. The successful candidate will need experience in any ONE of the below software systems / business software applications and ALL programming languages / software tools are acceptable; - ERP applications - Enterprise software - Business application software - Accounts / Finance systems / WMS software applications - You may already have exposure to any of; VB / Pick / PICS / Universe / Unidata, Unibasic / Databasic, D3, Mult-value database(s), jBase, Advanced Revelation / OpenInsight etc As part of the move to a full .NET framework there will also be a requirement to undertake mobile and tablet development projects. The candidate will work across the full development lifecycle, with exposure to development, testing and client implementation and configuration. You will likely also possess the following; - A degree or equivalent qualification in a technical IT related discipline - A thorough understanding of best practice in software development - Any exposure to .NET platform advantageous - Team player who can work constructively with fellow team members. You will be an excellent communicator and collaborator and have the ability to write code that is clean, understandable and cross browser compatible. You will be keen to make a strong lasting impression and to take on additional responsibility and in turn receive greater rewards. WHAT'S ON OFFER; - Gain exposure to the .NET framework if you have not yet had the opportunity ! - The chance to join a highly established proven PLC market leader who continually invest in their software solutions to stay ahead of the competition - A comprehensive learning and development program including funding of relevant professional qualifications and REAL chances for career progression - An excellent professional, hard working but fun, team oriented environment - A highly competitive basic salary plus corporate benefits package If you are a good match then please send a CV immediately to learn more about this excellent career opportunity. Keywords: jBase, Advanced Revelation, and OpenInsight, VB, Pick, PICS, Universe, Unidata, Unibasic, Databasic, ERP, Visual Basic, C++, C#, Python, Delphi, Web, mid-level, senior, .NET Developer, Software Developer, Web, Java, SQL Server, PHP, Ruby, Front end, front-end, Cloud-based, SaaS, software developer, engineer, applications, SQL, HTML, Javascript, CSS, Enterprise Software, agile, scrum. (url removed), UX, UI, User Interface, User Experience, GUI, Junior, mid-level, web, graduate, bash, shell, C, warehouse management system, WMS, accounts, accountancy, finance

OVERVIEW: Software Implementation Consultant / Project Implementer sought by software and IT services business specialising in delivering enterprise / ERP software solutions to the manufacturing and retail markets. Perfect opportunity for EITHER a proven Software Implementation specialist with solid client facing skills OR for an enterprise / ERP software support / business analyst / systems analyst experienced candidate who wishes to step up and into a customer facing Implementation Consultant role! This is a great position in a rapidly expanding team with REAL chances for further career development and progression into other roles within the company. Salary dependent on experience is negotiable but target region is C£30K-C£38K+ basic plus C£4.8K car allowance and unlimited fuel card plus pension, health and other excellent corporate benefits. Location - You will be based in the Bristol office about 50%-70% (each month is different) and then the remainder would be spent on client sites around the UK. If you're not a proven Implementation Consultant then you'll spend a greater % of the time in the office for the first 12 months+. THE COMPANY; My client is a very established and profitable software and IT services business specialising in the multi-channel retail and manufacturing markets. Operating primarily in the UK and Ireland, my client delivers solutions to organisations with turnovers typically between £5m and £250m. My client has a focus on growth, which is underpinned by a continual investment in its enterprise software solutions to ensure they are consistently market-leading, helping customers stay one step ahead of their competition. THE ROLE & OPPORTUNITY As a result of a focus on profitable growth and sustained investment in its enterprise software, my client is creating new roles within its software implementation team. You will work on projects implementing ERP software solutions at clients throughout the UK. Depending on your level of experience and competency your role will vary from project to project comprising Implementation, project management, customer training, business analysis, solution design, gap analysis, software installation, software configuration, testing, training and initial support following go live. Day to day duties and responsibilities will depend on your experience level but include SOME of the following; .• Work with the Senior Project Manager to ensure that projects are delivered to plan • Setting and managing client expectations throughout the full project lifecycle. • Acting as the first point of contact for the client throughout the project lifecycle • Developing training materials and training the client’s staff in the use of their configured solution. • Installing and implementing software on servers, PCs and terminals • Analysing business requirements and drafting high-level specifications for client sign-off • Providing specifications to the software development team for new functionality • Identifying and documenting change requests for approval by both the client and the Senior Project Manager • Configuring software to meet the required solution design. • Supporting the client in testing the system prior to go live. • Providing initial support following go live, prior to handing over to the support team for on-going support. CANDIDATE PROFILE: Ideally the successful candidate will have experience of implementing or at least supporting / performing analysis on enterprise software solutions such as Microsoft Dynamics AX/NAV, Sage, Access, SAP ERP or similar complex enterprise level software. As mentioned above consideration will be given to experienced candidates from other enterprise software backgrounds and job roles. You should posses at least SOME of the following; - Configuring / Implementing / supporting complex software solutions on client sites - experience in implementing or supporting enterprise scale software or experience of managing or supporting an enterprise software system - Project management skills AND/OR customer training skills - Understanding of software delivery processes and ideally methodologies. - Ability to influence and negotiate and build consensus with both internal and client staff. - Outgoing and positive personality. - Flexible and able to work effectively on client sites Advantageous skills; - Degree or equivalent qualification in an IT or business discipline. - Implementation accreditations for enterprise / financial management / ERP / MRP / Accounting software or similar - Knowledge of project management methodologies WHAT'S ON OFFER; - The chance to join a highly established proven market leader who continually invest in their software solutions to stay ahead of the competition - A comprehensive learning and development program and REAL chances for career progression to Lead implementation or similar roles - An excellent professional, hard working but fun, team oriented environment - A highly competitive basic salary plus benefits package If you are a good match then please send a CV immediately to learn more about this excellent career opportunity. Keywords: ERP, Implementer, , implementation, Consultant , Senior, Enterprise Software, Cloud, Retail, WMS, warehouse management systems, distribution, access supply chain, stock, warehousing, payroll, Finance, Accounting, Dynamics AX / NAV, Sage, Access, Netsuite, SAP ERP, MRP, Manufacturing, Financial, WinMAN, Syspro, K8, K3, QAD, EPICOR, support, analysis, systems, business, product, analyst, solutions, installation, support engineer, Manager, Project Management, Program, Programme

OVERVIEW: Software Implementation Consultant / Project Implementer sought by software and IT services business specialising in delivering enterprise / ERP software solutions to the multi-channel retail and manufacturing markets. Perfect opportunity for EITHER a proven Software Implementation specialist with solid client facing skills OR for an enterprise / ERP software support / business analyst / systems analyst experienced candidate who wishes to step up and into a customer facing Implementation Consultant role! This is a great position in a rapidly expanding team with REAL chances for further career development and progression into other roles within the company. Salary dependent on experience is negotiable but target region is C£30K-C£38K+ basic plus C£4.8K car allowance and unlimited fuel card plus pension, health and other excellent corporate benefits. Location - You will be based in the Bristol office about 50%-70% (each month is different) and then the remainder would be spent on client sites around the UK. If you're not a proven Implementation Consultant then you'll spend a greater % of the time in the office for the first 12 months+. THE COMPANY; My client is a very established and profitable software and IT services business specialising in the multi-channel retail and manufacturing markets. Operating primarily in the UK and Ireland, my client delivers solutions to organisations with turnovers typically between £5m and £250m. My client has a focus on growth, which is underpinned by a continual investment in its enterprise software solutions to ensure they are consistently market-leading, helping customers stay one step ahead of their competition. THE ROLE & OPPORTUNITY As a result of a focus on profitable growth and sustained investment in its enterprise software, my client is creating new roles within its software implementation team. You will work on projects implementing ERP software solutions at clients throughout the UK. Depending on your level of experience and competency your role will vary from project to project comprising Implementation, project management, customer training, business analysis, solution design, gap analysis, software installation, software configuration, testing, training and initial support following go live. Day to day duties and responsibilities will depend on your experience level but include SOME of the following; .• Work with the Senior Project Manager to ensure that projects are delivered to plan • Setting and managing client expectations throughout the full project lifecycle. • Acting as the first point of contact for the client throughout the project lifecycle • Developing training materials and training the client’s staff in the use of their configured solution. • Installing and implementing software on servers, PCs and terminals • Analysing business requirements and drafting high-level specifications for client sign-off • Providing specifications to the software development team for new functionality • Identifying and documenting change requests for approval by both the client and the Senior Project Manager • Configuring software to meet the required solution design. • Supporting the client in testing the system prior to go live. • Providing initial support following go live, prior to handing over to the support team for on-going support. CANDIDATE PROFILE: Ideally the successful candidate will have experience of implementing or at least supporting / performing analysis on enterprise software solutions such as Microsoft Dynamics AX/NAV, Sage, Access, SAP ERP or similar complex enterprise level software. As mentioned above consideration will be given to experienced candidates from other enterprise software backgrounds and job roles. You should posses at least SOME of the following; - Configuring / Implementing / supporting complex software solutions on client sites - experience in implementing or supporting enterprise scale software or experience of managing or supporting an enterprise software system - Project management skills AND/OR customer training skills - Understanding of software delivery processes and ideally methodologies. - Ability to influence and negotiate and build consensus with both internal and client staff. - Outgoing and positive personality. - Flexible and able to work effectively on client sites Advantageous skills; - Degree or equivalent qualification in an IT or business discipline. - Implementation accreditations for enterprise / financial management / ERP / MRP / Accounting software or similar - Knowledge of project management methodologies WHAT'S ON OFFER; - The chance to join a highly established proven market leader who continually invest in their software solutions to stay ahead of the competition - A comprehensive learning and development program and REAL chances for career progression to Lead implementation or similar roles - An excellent professional, hard working but fun, team oriented environment - A highly competitive basic salary plus benefits package If you are a good match then please send a CV immediately to learn more about this excellent career opportunity. Keywords: ERP, Implementer, , implementation, Consultant , Senior, Enterprise Software, Cloud, Retail, WMS, warehouse management systems, distribution, access supply chain, stock, warehousing, payroll, Finance, Accounting, Dynamics AX / NAV, Sage, Access, Netsuite, SAP ERP, MRP, Manufacturing, Financial, WinMAN, Syspro, K8, K3, QAD, EPICOR, support, analysis, systems, business, product, analyst, solutions, installation, support engineer, Manager, Project Management, Program, Programme

OVERVIEW: Software Implementation Consultant / Project Implementer sought by software and IT services business specialising in delivering enterprise / ERP software solutions to the manufacturing and retail markets. Perfect opportunity for EITHER a proven Software Implementation specialist with solid client facing skills OR for an enterprise / ERP software support / business analyst / systems analyst experienced candidate who wishes to step up and into a customer facing Implementation Consultant role! This is a great position in a rapidly expanding team with REAL chances for further career development and progression into other roles within the company. Salary dependent on experience is negotiable but target region is C£30K-C£38K+ basic plus C£4.8K car allowance and unlimited fuel card plus pension, health and other excellent corporate benefits. Location - You will be based in the Bristol office about 50%-70% (each month is different) and then the remainder would be spent on client sites around the UK. If you're not a proven Implementation Consultant then you'll spend a greater % of the time in the office for the first 12 months+. THE COMPANY; My client is a very established and profitable software and IT services business specialising in the multi-channel retail and manufacturing markets. Operating primarily in the UK and Ireland, my client delivers solutions to organisations with turnovers typically between £5m and £250m. My client has a focus on growth, which is underpinned by a continual investment in its enterprise software solutions to ensure they are consistently market-leading, helping customers stay one step ahead of their competition. THE ROLE & OPPORTUNITY As a result of a focus on profitable growth and sustained investment in its enterprise software, my client is creating new roles within its software implementation team. You will work on projects implementing ERP software solutions at clients throughout the UK. Depending on your level of experience and competency your role will vary from project to project comprising Implementation, project management, customer training, business analysis, solution design, gap analysis, software installation, software configuration, testing, training and initial support following go live. Day to day duties and responsibilities will depend on your experience level but include SOME of the following; .• Work with the Senior Project Manager to ensure that projects are delivered to plan • Setting and managing client expectations throughout the full project lifecycle. • Acting as the first point of contact for the client throughout the project lifecycle • Developing training materials and training the client’s staff in the use of their configured solution. • Installing and implementing software on servers, PCs and terminals • Analysing business requirements and drafting high-level specifications for client sign-off • Providing specifications to the software development team for new functionality • Identifying and documenting change requests for approval by both the client and the Senior Project Manager • Configuring software to meet the required solution design. • Supporting the client in testing the system prior to go live. • Providing initial support following go live, prior to handing over to the support team for on-going support. CANDIDATE PROFILE: Ideally the successful candidate will have experience of implementing or at least supporting / performing analysis on enterprise software solutions such as Microsoft Dynamics AX/NAV, Sage, Access, SAP ERP or similar complex enterprise level software. As mentioned above consideration will be given to experienced candidates from other enterprise software backgrounds and job roles. You should posses at least SOME of the following; - Configuring / Implementing / supporting complex software solutions on client sites - experience in implementing or supporting enterprise scale software or experience of managing or supporting an enterprise software system - Project management skills AND/OR customer training skills - Understanding of software delivery processes and ideally methodologies. - Ability to influence and negotiate and build consensus with both internal and client staff. - Outgoing and positive personality. - Flexible and able to work effectively on client sites Advantageous skills; - Degree or equivalent qualification in an IT or business discipline. - Implementation accreditations for enterprise / financial management / ERP / MRP / Accounting software or similar - Knowledge of project management methodologies WHAT'S ON OFFER; - The chance to join a highly established proven market leader who continually invest in their software solutions to stay ahead of the competition - A comprehensive learning and development program and REAL chances for career progression to Lead implementation or similar roles - An excellent professional, hard working but fun, team oriented environment - A highly competitive basic salary plus benefits package If you are a good match then please send a CV immediately to learn more about this excellent career opportunity. Keywords: ERP, Implementer, , implementation, Consultant , Senior, Enterprise Software, Cloud, Retail, WMS, warehouse management systems, distribution, access supply chain, stock, warehousing, payroll, Finance, Accounting, Dynamics AX / NAV, Sage, Access, Netsuite, SAP ERP, MRP, Manufacturing, Financial, WinMAN, Syspro, K8, K3, QAD, EPICOR, support, analysis, systems, business, product, analyst, solutions, installation, support engineer, Manager, Project Management, Program, Programme

OVERVIEW: Support Analyst / Technical Support Consultant / 1st & 2nd Line Support Engineer / Application Support Consultant sought by software house based in Almondsbury, Bristol. Salary £22K-£27K (depending on experience) plus potential up to C£5K on call allowance after probation / if and when competent, plus pension, health etc. BOTH Graduates with ideally a year in industry AND experienced support analyst professionals are welcome to apply! Great opportunity to join a rapidly growing company offering ongoing training and development and a structured career path. LOCATION: Almondsbury, near Bristol. Full time office based position. Monday-Friday 9-5.30pm with 1 hour lunch. THE COMPANY; My client is a market leader in designing, developing and implementing enterprise software solutions for multiple industries. Their sophisticated business applications and systems support companies globally. Their industry-proven software is a unified enterprise solution. You will join the business at an exciting time, as the company continues to transition its highly successful software solution to the .NET framework as part of a multi-year strategy to maintain its competitive market advantage. You'll support new and existing customers who have purchased my clients world-class enterprise software suite of applications which is built on Windows / Unix, .NET 4.5, ASP.NET, MVC etc. THE ROLE & OPPORTUNITY This is a unique and exciting opportunity for EITHER a talented, ambitious Graduate level candidate or a proven and experienced technical support / support analyst specialist to join a talented team supporting a range of blue chip clients across multiple Industries. The successful candidate will join the Company at an exciting time as the business is experiencing rapid growth. A comprehensive learning and development programme will be provided for the successful candidate, who will deliver 1st and 2nd line technical and application support to a range of clients, including provision of support for the integration of diverse and extensive peripheral devices. Day to day duties; * Resolving and prioritising customers' support requests allocated via the support system in a timely and efficient manner. * Acquire a good understanding of the company's software products as part of a formal learning and development programme. * Working with customers to set up and integrate peripheral devices such as printers/scanners to the system and resolving issues associated with integration. * Advising customers with specific responsibility for Windows and Unix based implementations. * Reaching out, where appropriate, to colleagues in software development to gain second line support guidance to assist in the resolution of customer support requests. * Documenting solutions to service requests and customer issues and ensuring they are logged and tagged appropriately in the company's knowledge base * Regular updating of the support system with status of outstanding tickets * Acting as the first point of contact for customer support requests, resolving or allocating such support requests appropriately. * Working with 3rd party vendors who provide additional hardware and software Resources available; * A modern cloud-based Support Desk system, which supports customer engagement and self-service. * Access to an extensive knowledge base within the Support team. CANDIDATE PROFILE: - You will be at an advantage if you have experience / exposure to supporting finance systems / accountancy software / ERP systems OR if you have any finance or accounting / ERP knowledge either commercial OR academic! - Ideally degree or equivalent qualification in an IT or finance / accounting related discipline. - You may have experience of providing a high quality software application support service, particularly in supporting specialised applications and products. - Used to working under pressure in a busy Support Desk environment - A strong understanding of the technologies on which the customer software solutions are built. - Use of modern help desk or service desk systems in previous employments. - Awareness / understanding of ITIL / ISO Standards - High level awareness / understanding of programming / software development / software engineering and database structures from a support perspective is highly advantageous WHAT'S ON OFFER; This position is based in Almondsbury near Bristol and offers; - Funding of relevant professional qualifications - A comprehensive learning and development program - An excellent hard working but fun environment - A highly competitive salary plus pension, health, medical and life assurance based on experience coupled with excellent training and development opportunities. If you are a good match then please send a CV immediately to learn more about this excellent career opportunity. Keywords: service desk, support, analyst , consultant, technical, engineer, help, ERP, Unix, Windows, Cloud, helpdesk, servicedesk, WMS, warehouse management systems, accountancy, finance, manufacturing, accountant, financial, first line, second line, 1st line, 2nd line, help desk This vacancy is being advertised by ChilliFrog Ltd. The services advertised by ChilliFrog Ltd are those of an Employment Agency

OVERVIEW: (Pick / Universe / Unidata / VB / Visual Basic / Unibasic / Databasic) Software Developer sought by ERP software and IT services business specialising in delivering ERP software solutions to the multi-channel retail and manufacturing markets. Perfect opportunity for a proven Pick / Universe / Unidata /D3 Multi-Value Database Software Developer to join a continually growing market leader and get exposure to my clients new .NET framework ERP product suite! Salary dependent on experience is negotiable but target region is C£32K-C£35K basic (depending on experience) plus corporate benefits package including pension, health etc. Location - You will be based in my clients office which is in Almondsbury near Bristol. THE COMPANY; My client is a very established and profitable ERP software and IT services business specialising in the multi-channel retail and manufacturing markets. Operating primarily in the UK and Ireland, my client delivers solutions to organisations with turnovers typically between £5m and £250m. My client has a focus on growth, which is underpinned by a continual investment in its enterprise software solutions to ensure they are consistently market-leading, helping customers stay one step ahead of their competition. THE ROLE & OPPORTUNITY As a result of a focus on profitable growth and sustained investment in its enterprise software, my client is creating new roles within its software development team. You will work on projects designing and developing ERP software solutions for external clients. The candidate will work across the full development life-cycle, with exposure to development, testing and client implementation and configuration. The candidate will join the business at an exciting time, as the company is already transitioning its highly successful software solution to the .NET framework as part of a multi-year strategy to maintain its competitive market advantage. As part of the move to a full .NET framework there will also be a requirement to undertake mobile and tablet development projects. CANDIDATE PROFILE: Solid commercial experience of commercial application software development using either Visual Basic / Unibasic / Databasic) on a multi-value database platform such as D3 / Pick / Unidata or Universe OR Multi-year experience of developing integrated ERP software on an alternate development platform. Advantageous skills; - Degree or equivalent qualification in an IT or business discipline. - A thorough understanding of best practice in software development. WHAT'S ON OFFER; - The chance to join a highly established proven market leader who continually invest in their software solutions to stay ahead of the competition - A comprehensive learning and development program and real chances for career progression - An excellent professional, hard working but fun, team oriented environment - A highly competitive basic salary plus benefits package If you are a good match then please send a CV immediately to learn more about this excellent career opportunity. Keywords: D3 / Pick / Unidata or Universe, VB, Visual Basic, ERP, Software Developer, Programmer, Engineer, Implementer, Manager, Project Management, Program, Programme, implementation, Consultant , Senior, Enterprise Software, Cloud, Retail, WMS, warehouse management systems, distribution, access supply chain, stock, warehousing, payroll, Finance, Accounting, Dynamics AX / NAV, Sage, Access, Netsuite, SAP ERP, MRP, Manufacturing, Financial, WinMAN, Syspro, K8, K3, QAD, EPICOR

OVERVIEW: ERP Software Developer sought by software and IT services business specialising in delivering world-class enterprise software / ERP solutions to multiple industries. Perfect opportunity for a Software Developer / Software Engineer to further their career in a responsible position with genuine career promotion prospects working for an innovative PLC whilst gaining exposure to the .NET platform! SALARY; Excellent negotiable package depending on experience but a guide C£32K-C£35K plus excellent benefits including contributory pension, private healthcare, life assurance etc. LOCATION: is Almondsbury near Bristol. THE COMPANY; My client is a very established and profitable enterprise software and IT services business. They operate primarily in the UK and Ireland and deliver enterprise software / ERP solutions to a multitude of organisations across many different business sectors from SME to corporate. My client has a focus on growth, which is underpinned by a continual investment in its enterprise software solutions to ensure they are consistently market-leading, helping customers stay one step ahead of their competition. THE ROLE & CANDIDATE PROFILE REQUIRED; This is a unique and exciting opportunity for an experienced software engineer / developer to join their established development team, working in the proven lifecycle development environment that underpins their ERP software suite. The candidate will join the business at an exciting time, as the company embarks on transitioning its highly successful software solution to the .NET framework. The successful candidate will need experience in any ONE of the below software systems / business software applications and ALL programming languages / software tools are acceptable; - ERP applications - Enterprise software - Business application software - Accounts / Finance systems / WMS software applications - You may already have exposure to any of; VB / Pick / PICS / Universe / Unidata, Unibasic / Databasic, D3, Mult-value database(s), jBase, Advanced Revelation / OpenInsight etc As part of the move to a full .NET framework there will also be a requirement to undertake mobile and tablet development projects. The candidate will work across the full development lifecycle, with exposure to development, testing and client implementation and configuration. You will likely also possess the following; - A degree or equivalent qualification in a technical IT related discipline - A thorough understanding of best practice in software development - Any exposure to .NET platform advantageous - Team player who can work constructively with fellow team members. You will be an excellent communicator and collaborator and have the ability to write code that is clean, understandable and cross browser compatible. You will be keen to make a strong lasting impression and to take on additional responsibility and in turn receive greater rewards. WHAT'S ON OFFER; - Gain exposure to the .NET framework if you have not yet had the opportunity ! - The chance to join a highly established proven PLC market leader who continually invest in their software solutions to stay ahead of the competition - A comprehensive learning and development program including funding of relevant professional qualifications and REAL chances for career progression - An excellent professional, hard working but fun, team oriented environment - A highly competitive basic salary plus corporate benefits package If you are a good match then please send a CV immediately to learn more about this excellent career opportunity. Keywords: jBase, Advanced Revelation, and OpenInsight, VB, Pick, PICS, Universe, Unidata, Unibasic, Databasic, ERP, Visual Basic, C++, C#, Python, Delphi, Web, mid-level, senior, .NET Developer, Software Developer, Web, Java, SQL Server, PHP, Ruby, Front end, front-end, Cloud-based, SaaS, software developer, engineer, applications, SQL, HTML, Javascript, CSS, Enterprise Software, agile, scrum. (url removed), UX, UI, User Interface, User Experience, GUI, Junior, mid-level, web, graduate, bash, shell, C, warehouse management system, WMS, accounts, accountancy, finance

OVERVIEW: Software Implementation Consultant / Project Implementer sought by software and IT services business specialising in delivering enterprise / ERP software solutions to the manufacturing and retail markets. Perfect opportunity for EITHER a proven Software Implementation specialist with solid client facing skills OR for an enterprise / ERP software support / business analyst / systems analyst experienced candidate who wishes to step up and into a customer facing Implementation Consultant role! This is a great position in a rapidly expanding team with REAL chances for further career development and progression into other roles within the company. Salary dependent on experience is negotiable but target region is C£30K-C£38K+ basic plus C£4.8K car allowance and unlimited fuel card plus pension, health and other excellent corporate benefits. Location - You will be based in the Bristol office about 50%-70% (each month is different) and then the remainder would be spent on client sites around the UK. If you're not a proven Implementation Consultant then you'll spend a greater % of the time in the office for the first 12 months+. THE COMPANY; My client is a very established and profitable software and IT services business specialising in the multi-channel retail and manufacturing markets. Operating primarily in the UK and Ireland, my client delivers solutions to organisations with turnovers typically between £5m and £250m. My client has a focus on growth, which is underpinned by a continual investment in its enterprise software solutions to ensure they are consistently market-leading, helping customers stay one step ahead of their competition. THE ROLE & OPPORTUNITY As a result of a focus on profitable growth and sustained investment in its enterprise software, my client is creating new roles within its software implementation team. You will work on projects implementing ERP software solutions at clients throughout the UK. Depending on your level of experience and competency your role will vary from project to project comprising Implementation, project management, customer training, business analysis, solution design, gap analysis, software installation, software configuration, testing, training and initial support following go live. Day to day duties and responsibilities will depend on your experience level but include SOME of the following; .• Work with the Senior Project Manager to ensure that projects are delivered to plan • Setting and managing client expectations throughout the full project lifecycle. • Acting as the first point of contact for the client throughout the project lifecycle • Developing training materials and training the client’s staff in the use of their configured solution. • Installing and implementing software on servers, PCs and terminals • Analysing business requirements and drafting high-level specifications for client sign-off • Providing specifications to the software development team for new functionality • Identifying and documenting change requests for approval by both the client and the Senior Project Manager • Configuring software to meet the required solution design. • Supporting the client in testing the system prior to go live. • Providing initial support following go live, prior to handing over to the support team for on-going support. CANDIDATE PROFILE: Ideally the successful candidate will have experience of implementing or at least supporting / performing analysis on enterprise software solutions such as Microsoft Dynamics AX/NAV, Sage, Access, SAP ERP or similar complex enterprise level software. As mentioned above consideration will be given to experienced candidates from other enterprise software backgrounds and job roles. You should posses at least SOME of the following; - Configuring / Implementing / supporting complex software solutions on client sites - experience in implementing or supporting enterprise scale software or experience of managing or supporting an enterprise software system - Project management skills AND/OR customer training skills - Understanding of software delivery processes and ideally methodologies. - Ability to influence and negotiate and build consensus with both internal and client staff. - Outgoing and positive personality. - Flexible and able to work effectively on client sites Advantageous skills; - Degree or equivalent qualification in an IT or business discipline. - Implementation accreditations for enterprise / financial management / ERP / MRP / Accounting software or similar - Knowledge of project management methodologies WHAT'S ON OFFER; - The chance to join a highly established proven market leader who continually invest in their software solutions to stay ahead of the competition - A comprehensive learning and development program and REAL chances for career progression to Lead implementation or similar roles - An excellent professional, hard working but fun, team oriented environment - A highly competitive basic salary plus benefits package If you are a good match then please send a CV immediately to learn more about this excellent career opportunity. Keywords: ERP, Implementer, , implementation, Consultant , Senior, Enterprise Software, Cloud, Retail, WMS, warehouse management systems, distribution, access supply chain, stock, warehousing, payroll, Finance, Accounting, Dynamics AX / NAV, Sage, Access, Netsuite, SAP ERP, MRP, Manufacturing, Financial, WinMAN, Syspro, K8, K3, QAD, EPICOR, support, analysis, systems, business, product, analyst, solutions, installation, support engineer, Manager, Project Management, Program, Programme

OVERVIEW: Software Implementation Consultant / Project Implementer sought by software and IT services business specialising in delivering enterprise / ERP software solutions to the multi-channel retail and manufacturing markets. Perfect opportunity for EITHER a proven Software Implementation specialist with solid client facing skills OR for an enterprise / ERP software support / business analyst / systems analyst experienced candidate who wishes to step up and into a customer facing Implementation Consultant role! This is a great position in a rapidly expanding team with REAL chances for further career development and progression into other roles within the company. Salary dependent on experience is negotiable but target region is C£30K-C£38K+ basic plus C£4.8K car allowance and unlimited fuel card plus pension, health and other excellent corporate benefits. Location - You will be based in the Bristol office about 50%-70% (each month is different) and then the remainder would be spent on client sites around the UK. If you're not a proven Implementation Consultant then you'll spend a greater % of the time in the office for the first 12 months+. THE COMPANY; My client is a very established and profitable software and IT services business specialising in the multi-channel retail and manufacturing markets. Operating primarily in the UK and Ireland, my client delivers solutions to organisations with turnovers typically between £5m and £250m. My client has a focus on growth, which is underpinned by a continual investment in its enterprise software solutions to ensure they are consistently market-leading, helping customers stay one step ahead of their competition. THE ROLE & OPPORTUNITY As a result of a focus on profitable growth and sustained investment in its enterprise software, my client is creating new roles within its software implementation team. You will work on projects implementing ERP software solutions at clients throughout the UK. Depending on your level of experience and competency your role will vary from project to project comprising Implementation, project management, customer training, business analysis, solution design, gap analysis, software installation, software configuration, testing, training and initial support following go live. Day to day duties and responsibilities will depend on your experience level but include SOME of the following; .• Work with the Senior Project Manager to ensure that projects are delivered to plan • Setting and managing client expectations throughout the full project lifecycle. • Acting as the first point of contact for the client throughout the project lifecycle • Developing training materials and training the client’s staff in the use of their configured solution. • Installing and implementing software on servers, PCs and terminals • Analysing business requirements and drafting high-level specifications for client sign-off • Providing specifications to the software development team for new functionality • Identifying and documenting change requests for approval by both the client and the Senior Project Manager • Configuring software to meet the required solution design. • Supporting the client in testing the system prior to go live. • Providing initial support following go live, prior to handing over to the support team for on-going support. CANDIDATE PROFILE: Ideally the successful candidate will have experience of implementing or at least supporting / performing analysis on enterprise software solutions such as Microsoft Dynamics AX/NAV, Sage, Access, SAP ERP or similar complex enterprise level software. As mentioned above consideration will be given to experienced candidates from other enterprise software backgrounds and job roles. You should posses at least SOME of the following; - Configuring / Implementing / supporting complex software solutions on client sites - experience in implementing or supporting enterprise scale software or experience of managing or supporting an enterprise software system - Project management skills AND/OR customer training skills - Understanding of software delivery processes and ideally methodologies. - Ability to influence and negotiate and build consensus with both internal and client staff. - Outgoing and positive personality. - Flexible and able to work effectively on client sites Advantageous skills; - Degree or equivalent qualification in an IT or business discipline. - Implementation accreditations for enterprise / financial management / ERP / MRP / Accounting software or similar - Knowledge of project management methodologies WHAT'S ON OFFER; - The chance to join a highly established proven market leader who continually invest in their software solutions to stay ahead of the competition - A comprehensive learning and development program and REAL chances for career progression to Lead implementation or similar roles - An excellent professional, hard working but fun, team oriented environment - A highly competitive basic salary plus benefits package If you are a good match then please send a CV immediately to learn more about this excellent career opportunity. Keywords: ERP, Implementer, , implementation, Consultant , Senior, Enterprise Software, Cloud, Retail, WMS, warehouse management systems, distribution, access supply chain, stock, warehousing, payroll, Finance, Accounting, Dynamics AX / NAV, Sage, Access, Netsuite, SAP ERP, MRP, Manufacturing, Financial, WinMAN, Syspro, K8, K3, QAD, EPICOR, support, analysis, systems, business, product, analyst, solutions, installation, support engineer, Manager, Project Management, Program, Programme